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Yeshwanth Kumar.T.P #1011, 11 th Main, 38 th Cross, 2 nd Block Rajajinagar, Bangalore 560 010 [email protected] | 91 9844544665 PROFILE Dynamic Sales, Operations and Administration expert with a record of achievement in the hospitality & Retail industry. Tenacious in office operations and forging strong relationships with stakeholders. Excellent analytical, negotiation, problem solving and communication skills. Exceptional team player, mentor and coach. Good organizational, presentation, verbal and written communication skills Ability to work under pressure against multiple deadlines. Proficient in all versions of Microsoft Office, especially with Word, Excel and PowerPoint. PROFESSIONAL EXPERIENCE DECATHLON INDIA SPORTS PVT LTD Decathlon is a French Sports equipment and Sports-wear company founded in 1976. Sports products are sold in more than 725 stores in 20 countries around the world and develop their own products. Customers will always find the lowest possible prices in our stores and online all year round. We find simple solutions and save on all costs that don’t directly benefit you. Our vertically integrated organization – from R&D, to components, to manufacture, supply, transport and finally sales allow us to master the processes of bringing our products to you. Currently sell products for more than 40 Sports covering an extensive range of more than 4,000 products to address the needs of all types of users. We continue to work towards bringing more and more relevant sports products to the customers. Decathlon is building India's most Customer obsessed Company providing the biggest Sports range Online and Offline, coupled with world class service. Website : http://www.decathlon.in/ Store Manager July 2015 September 2015 Retail Store, Bangalore Taking care and responsible for entire store Coaching all team members in all aspects Recruit, Manage & Develop the team To ensure the quality of the store as per Company standards Handling 42 team members Managing store’s Profit & Loss statement PNL & giving profit to the company Piloting to give a realistic figure which can be achieved for the month and yearly Responsible for employees Salary, Bonus & Welfare Guiding team members by taking Debrief (Coaching) every month for their betterment & growth Giving next potential to the company Planning & Implementing actions by working along with team members (Ops, CRM, DM) Doing regular check & preparing report on flow of goods To keep a check on SLT & stock value in store Preparing Commercial Policy, Commercial Agenda & Market study of overall the store to know our catchment better Making sure Customers are happy coming back to store Controlling expenses, shrinkage and Inventory management. Department Manager Kalenji, Oxelo, Newfeel, H&D November 2014 June 2015 Retail Store, Bangalore Recruit, Manage & Develop the team Interact with customers To ensure the quality of the layout Design and deliver the department’s commercial strategy based on the market analysis Implement commercial actions Develop business to reach the Department target Do a regular catchment study with respect to your department’s sport Manage the department’s Profit & Loss statement Doing regular check & preparing report on flow of goods Guiding team members by taking Debrief (Coaching) every month for their betterment & growth

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Page 1: Resume

Yeshwanth Kumar.T.P #1011, 11

th Main, 38

th Cross, 2

nd Block Rajajinagar, Bangalore – 560 010

[email protected] | 91 9844544665

PROFILE

Dynamic Sales, Operations and Administration expert with a record of achievement in the hospitality & Retail

industry. Tenacious in office operations and forging strong relationships with stakeholders. Excellent analytical, negotiation, problem solving and communication skills. Exceptional team player, mentor and coach. Good organizational, presentation, verbal and written communication skills Ability to work under pressure against multiple deadlines. Proficient in all versions of Microsoft Office, especially with Word, Excel and PowerPoint.

PROFESSIONAL EXPERIENCE

DECATHLON INDIA SPORTS PVT LTD

Decathlon is a French Sports equipment and Sports-wear company founded in 1976. Sports products are sold in more than 725 stores in 20 countries around the world and develop their own products. Customers will always find the lowest possible prices in our stores and online all year round. We find simple solutions and save

on all costs that don’t directly benefit you. Our vertically integrated organization – from R&D, to components, to manufacture,

supply, transport and finally sales – allow us to master the processes of bringing our products to you.

Currently sell products for more than 40 Sports covering an extensive range of more than 4,000 products to address the needs of

all types of users. We continue to work towards bringing more and more relevant sports products to the customers.

Decathlon is building India's most Customer obsessed Company providing the biggest Sports range Online and Offline, coupled

with world class service.

Website : http://www.decathlon.in/

Store Manager July 2015 – September 2015

Retail Store, Bangalore

Taking care and responsible for entire store

Coaching all team members in all aspects

Recruit, Manage & Develop the team

To ensure the quality of the store as per Company standards

Handling 42 team members

Managing store’s Profit & Loss statement – PNL & giving profit to the company

Piloting to give a realistic figure which can be achieved for the month and yearly

Responsible for employees Salary, Bonus & Welfare

Guiding team members by taking Debrief (Coaching) every month for their betterment & growth – Giving next

potential to the company

Planning & Implementing actions by working along with team members (Ops, CRM, DM)

Doing regular check & preparing report on flow of goods – To keep a check on SLT & stock value in store

Preparing Commercial Policy, Commercial Agenda & Market study of overall the store to know our catchment better

Making sure Customers are happy coming back to store

Controlling expenses, shrinkage and Inventory management.

Department Manager – Kalenji, Oxelo, Newfeel, H&D November 2014 – June 2015

Retail Store, Bangalore

Recruit, Manage & Develop the team

Interact with customers

To ensure the quality of the layout

Design and deliver the department’s commercial strategy based on the market analysis

Implement commercial actions

Develop business to reach the Department target

Do a regular catchment study with respect to your department’s sport

Manage the department’s Profit & Loss statement

Doing regular check & preparing report on flow of goods

Guiding team members by taking Debrief (Coaching) every month for their betterment & growth

Page 2: Resume

Sales Manager July 2014 – October 2014

Retail Store, Bangalore

Interact with customers & suggesting the right products

Ensure the quality of the layout

Achieve commercial target

Implement commercial actions

Forecast the result of your actions

Responsible for stock availability in the layout for the customers

DECIPHER GROUP Decipher Group Of Companies is a group of companies namely ONE DEGREE which is into Training, CINNABAR EVENTS which is into Corporate Events & Wedding planning, HESSONITE is into Corporate Gifting, TRAVEL HAZE is into MICE national & international. Our company is based out of Bangalore. It is an event management company which facilitates Conferences, Events, Planning, Corporate Gifting, Wedding Planning. Website : http://deciphergroup.com/index.html

Manager – Sales & Marketing March 2014 – June 2014 Regional Sales & Marketing Office, Bangalore

Handling sales for entire India

Meeting up new clients and building relationship for the new business and also meeting the existing clients for continuous business.

Supervising and Coordinating the business development, sales and marketing activities. Preparing budgets, progress reports and annual sales reports. Preparing weekly sales reports and Monthly sales reports. Providing Administrative assistance in the daily operations of the department. Managing human resource functions including guidance of new executives and basic training. Maintaining and tracked standards through constant customer feedback.

Maintaining positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International. Meeting clients and closing business, coordinating the event from the beginning till the group check out Getting all the information from the client for the event and preparing a final checklist for the event. Following up on the PO and tracking on the outstanding payment from the clients. Handling residential conferences inbound and outbound Meeting budgets and bringing revenue as per targets assigned.

JOURNIEY WORLDWIDE Journiey Worldwide is an event management company which facilitates Conferences, Events, Convention, Planning & Facilitation for companies in all sectors. The chain comprises of over 3 branches in India i.e Bangalore, Mumbai & Gurgoan. Website : www.jww.co.in

Sales Manager – South India April 2013 – June 2013 Regional Sales & Marketing Office, Bangalore

Handling sales for entire South India

Meeting up new clients and building relationship for the new business and also meeting the existing clients for

continuous business. Supervising and Coordinating the business development, sales and marketing activities. Preparing budgets, progress reports and annual sales reports. Preparing weekly sales reports and Monthly sales reports.

Page 3: Resume

Providing Administrative assistance in the daily operations of the department. Managing human resource functions including guidance of new executives and basic training. Maintaining and tracked standards through constant customer feedback.

Maintaining positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International. Meeting clients and closing business, coordinating the event from the beginning till the group check out Getting all the information from the client for the event and preparing a final checklist for the event. Following up on the PO and tracking on the outstanding payment from the clients. Handling residential conferences inbound and outbound Meeting budgets and bringing revenue as per targets assigned.

Manager – Client Servicing & Revenue July 2012 – March 2013 Regional Sales & Marketing Office, Bangalore

Coordinated and supervised the business development, sales and marketing activities of a team of five members. Provided administrative assistance in the daily operations of the department. Managed human resource functions including guidance of new executives and basic training. Maintained and tracked standards through constant customer feedback.

Maintained positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International.

Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging the conference

requirement, entertainment & costing for the events. Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.

Accounts Manager - Operations August 2011 – July 2012 Regional Sales & Marketing Office, Bangalore

Coordinated and supervised the business development, sales and marketing activities of a team of five members. Provided administrative assistance in the daily operations of the department. Managed human resource functions including guidance of new executives and basic training. Maintained and tracked standards through constant customer feedback.

Maintained positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International.

Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging the conference

requirement, entertainment & costing for the events. Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.

Asst Manager – Operations November 2010 – August 2011 Regional Sales & Marketing Office, Bangalore

Accompanying the groups and doing on site coordination for the event both National & International.

Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging for conference requirement, entertainment & costing for the events.

Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.

Page 4: Resume

Rekha Intracity Couriers

It is a organization which provides courier services to corporate companies, Bank sectors, IT firms – Worked as a part timer

System Admin & Data Entry Operator May 2008 to November 2010

Drafting professional communication and email. Follow up with client and conversion of business Report preparation and submission on day to day basis IT maintenance Keeping track of the documents collected on day to day basis. Data entry

AWARDS & ACHIEVEMENTS

JWW - Best Customer Service Recognition award 2011 – 2012

JWW - Best Customer Service award

2012 – 2013

Decathlon - Customer Satisfaction Award 2015

EDUCATION

Bangalore City College

Bachelor in Computer Application 2008 – 2011

Jetking Hardware & Networking

MCSA, CCNA, LINUX, N+ 2007 – 2009

New Cambridge High School

Secondary School Leaving Certificate 2005 - 2006

DOB 23rd

May, 1989

SPOKEN LANGUAGES

English, Hindi, Kannada, Tamil, Telugu

Date : Yeshwanth Kumar T.P

Place : Bangalore