resume
TRANSCRIPT
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Yeshwanth Kumar.T.P #1011, 11
th Main, 38
th Cross, 2
nd Block Rajajinagar, Bangalore – 560 010
[email protected] | 91 9844544665
PROFILE
Dynamic Sales, Operations and Administration expert with a record of achievement in the hospitality & Retail
industry. Tenacious in office operations and forging strong relationships with stakeholders. Excellent analytical, negotiation, problem solving and communication skills. Exceptional team player, mentor and coach. Good organizational, presentation, verbal and written communication skills Ability to work under pressure against multiple deadlines. Proficient in all versions of Microsoft Office, especially with Word, Excel and PowerPoint.
PROFESSIONAL EXPERIENCE
DECATHLON INDIA SPORTS PVT LTD
Decathlon is a French Sports equipment and Sports-wear company founded in 1976. Sports products are sold in more than 725 stores in 20 countries around the world and develop their own products. Customers will always find the lowest possible prices in our stores and online all year round. We find simple solutions and save
on all costs that don’t directly benefit you. Our vertically integrated organization – from R&D, to components, to manufacture,
supply, transport and finally sales – allow us to master the processes of bringing our products to you.
Currently sell products for more than 40 Sports covering an extensive range of more than 4,000 products to address the needs of
all types of users. We continue to work towards bringing more and more relevant sports products to the customers.
Decathlon is building India's most Customer obsessed Company providing the biggest Sports range Online and Offline, coupled
with world class service.
Website : http://www.decathlon.in/
Store Manager July 2015 – September 2015
Retail Store, Bangalore
Taking care and responsible for entire store
Coaching all team members in all aspects
Recruit, Manage & Develop the team
To ensure the quality of the store as per Company standards
Handling 42 team members
Managing store’s Profit & Loss statement – PNL & giving profit to the company
Piloting to give a realistic figure which can be achieved for the month and yearly
Responsible for employees Salary, Bonus & Welfare
Guiding team members by taking Debrief (Coaching) every month for their betterment & growth – Giving next
potential to the company
Planning & Implementing actions by working along with team members (Ops, CRM, DM)
Doing regular check & preparing report on flow of goods – To keep a check on SLT & stock value in store
Preparing Commercial Policy, Commercial Agenda & Market study of overall the store to know our catchment better
Making sure Customers are happy coming back to store
Controlling expenses, shrinkage and Inventory management.
Department Manager – Kalenji, Oxelo, Newfeel, H&D November 2014 – June 2015
Retail Store, Bangalore
Recruit, Manage & Develop the team
Interact with customers
To ensure the quality of the layout
Design and deliver the department’s commercial strategy based on the market analysis
Implement commercial actions
Develop business to reach the Department target
Do a regular catchment study with respect to your department’s sport
Manage the department’s Profit & Loss statement
Doing regular check & preparing report on flow of goods
Guiding team members by taking Debrief (Coaching) every month for their betterment & growth
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Sales Manager July 2014 – October 2014
Retail Store, Bangalore
Interact with customers & suggesting the right products
Ensure the quality of the layout
Achieve commercial target
Implement commercial actions
Forecast the result of your actions
Responsible for stock availability in the layout for the customers
DECIPHER GROUP Decipher Group Of Companies is a group of companies namely ONE DEGREE which is into Training, CINNABAR EVENTS which is into Corporate Events & Wedding planning, HESSONITE is into Corporate Gifting, TRAVEL HAZE is into MICE national & international. Our company is based out of Bangalore. It is an event management company which facilitates Conferences, Events, Planning, Corporate Gifting, Wedding Planning. Website : http://deciphergroup.com/index.html
Manager – Sales & Marketing March 2014 – June 2014 Regional Sales & Marketing Office, Bangalore
Handling sales for entire India
Meeting up new clients and building relationship for the new business and also meeting the existing clients for continuous business.
Supervising and Coordinating the business development, sales and marketing activities. Preparing budgets, progress reports and annual sales reports. Preparing weekly sales reports and Monthly sales reports. Providing Administrative assistance in the daily operations of the department. Managing human resource functions including guidance of new executives and basic training. Maintaining and tracked standards through constant customer feedback.
Maintaining positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International. Meeting clients and closing business, coordinating the event from the beginning till the group check out Getting all the information from the client for the event and preparing a final checklist for the event. Following up on the PO and tracking on the outstanding payment from the clients. Handling residential conferences inbound and outbound Meeting budgets and bringing revenue as per targets assigned.
JOURNIEY WORLDWIDE Journiey Worldwide is an event management company which facilitates Conferences, Events, Convention, Planning & Facilitation for companies in all sectors. The chain comprises of over 3 branches in India i.e Bangalore, Mumbai & Gurgoan. Website : www.jww.co.in
Sales Manager – South India April 2013 – June 2013 Regional Sales & Marketing Office, Bangalore
Handling sales for entire South India
Meeting up new clients and building relationship for the new business and also meeting the existing clients for
continuous business. Supervising and Coordinating the business development, sales and marketing activities. Preparing budgets, progress reports and annual sales reports. Preparing weekly sales reports and Monthly sales reports.
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Providing Administrative assistance in the daily operations of the department. Managing human resource functions including guidance of new executives and basic training. Maintaining and tracked standards through constant customer feedback.
Maintaining positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International. Meeting clients and closing business, coordinating the event from the beginning till the group check out Getting all the information from the client for the event and preparing a final checklist for the event. Following up on the PO and tracking on the outstanding payment from the clients. Handling residential conferences inbound and outbound Meeting budgets and bringing revenue as per targets assigned.
Manager – Client Servicing & Revenue July 2012 – March 2013 Regional Sales & Marketing Office, Bangalore
Coordinated and supervised the business development, sales and marketing activities of a team of five members. Provided administrative assistance in the daily operations of the department. Managed human resource functions including guidance of new executives and basic training. Maintained and tracked standards through constant customer feedback.
Maintained positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International.
Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging the conference
requirement, entertainment & costing for the events. Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.
Accounts Manager - Operations August 2011 – July 2012 Regional Sales & Marketing Office, Bangalore
Coordinated and supervised the business development, sales and marketing activities of a team of five members. Provided administrative assistance in the daily operations of the department. Managed human resource functions including guidance of new executives and basic training. Maintained and tracked standards through constant customer feedback.
Maintained positive working relationship with customers through prompt and informative replies to inquiries. Accompanying the groups and doing on site coordination for the event both National & International.
Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging the conference
requirement, entertainment & costing for the events. Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.
Asst Manager – Operations November 2010 – August 2011 Regional Sales & Marketing Office, Bangalore
Accompanying the groups and doing on site coordination for the event both National & International.
Doing Hotel bookings, preparing itineraries, booking air tickets, travel insurance, visa, arranging for conference requirement, entertainment & costing for the events.
Meeting clients and closing business. Negotiating the rates with the hotel & Vendor. Working as per customer requirement.
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Rekha Intracity Couriers
It is a organization which provides courier services to corporate companies, Bank sectors, IT firms – Worked as a part timer
System Admin & Data Entry Operator May 2008 to November 2010
Drafting professional communication and email. Follow up with client and conversion of business Report preparation and submission on day to day basis IT maintenance Keeping track of the documents collected on day to day basis. Data entry
AWARDS & ACHIEVEMENTS
JWW - Best Customer Service Recognition award 2011 – 2012
JWW - Best Customer Service award
2012 – 2013
Decathlon - Customer Satisfaction Award 2015
EDUCATION
Bangalore City College
Bachelor in Computer Application 2008 – 2011
Jetking Hardware & Networking
MCSA, CCNA, LINUX, N+ 2007 – 2009
New Cambridge High School
Secondary School Leaving Certificate 2005 - 2006
DOB 23rd
May, 1989
SPOKEN LANGUAGES
English, Hindi, Kannada, Tamil, Telugu
Date : Yeshwanth Kumar T.P
Place : Bangalore