resilience at work - a bite size presentation
TRANSCRIPT
Resilience at WorkAmanda Dudman
Leadership & Workplace Coach
• Bucks based micro biz• On my 7th career• Help people & organisations be more
effective and productive• Coaching and mentoring practice• Learning and organisational development
consultant• Mountain walker, traveller, writer on
mentoring & enterprise• A positive optimist
A bit about me
Aims• What is resilience?• Four pillars of resilience at work• How can you be resilient• Tips and ideas• Questions
Resilience is the human capacity to deal with,
overcome, learn from or even be transformed by adversity.
Think of a time in the recent past when you were resilient
Tell the person next to you.What did you do that made
you resilient?
• Can turn bad into success• Learn from the bad times and change• Can “bounce forwards” (bounce back?)• Be at their best in a crisis• Can be tested and come through• Know their values and beliefs • Have a true view of reality and interpret set backs
well – focus on what is in your control and options for taking action
• Understand and live with the fact no one has a fully controlled life… but the one person we do control is ourselves
Resilient people can
A model for resilience at work
Support• Building good relationships with
others and seeking support helps people deal with difficult situations and OVERCOME them.
• This part of resilience is about not doing things/trying to cope on your own.
Be Adaptable• Being continually flexible and
adaptable in the changing situations that are beyond your control
• Coping with change and recovering quickly from its impact
Purposefulness• Having a clear sense of purpose as
an individual • You have a sense of direction which
helps you persist and achieve in the face of set backs
• Set a goal for something you want to change
You know what your values are
A good first step is to identify what your values are and which ones are most important to you. These will be the ones that influence purpose as well as how difficult or easy you find dealing
with tough situations well.
• Having the belief of competence: “I know I can do this”
• Being effective in coping in stressful situations: you can draw on your past experience and use it to boost the present
• Having strong self esteem: “this is just a set back; I am good at this when I put my mind to it”
• Frequently feeling and harnessing positive emotions, i.e. the conscious ability to frame things positively: “I know I can find a way to make this work”.
Confidence
What’s your challenge?
Which one of these pillars can you work on –
Support, adaptable, purposeful, confidence
Getting social support• Ask for help, talk to someone• Team work – sharing the load• Regular team meetings• Sharing the load includes asking someone
to listen, give an opinion or idea, make a connection for you to someone who has relevant knowledge
• Find a coach(!) or mentor
Being more adaptable• How can you be a bit more flexible?• Focus on what is right/positive – change
how you frame things (balanced perspective)
• Remind yourself of three things you are good at in your roleGood things happen even on the worst of
days
Purposefulness #1• Set goals, make priorities, take small steps• Have a time plan – rule of thumb:
– Half an hour per day– One hour per week– Half a day per month– One day per quarter– 2 to 3 days per year
Purposefulness #2• Time management also starts with
breathing, quality sleep, eating for sustained energy
• DO something even if it is a small, achievable change
Improving your confidence: findsomething you can control even if it’ssmall.• Taking small, positive steps in any area of
our life can have a ripple effect– Increases our sense of self efficacy and
eventually enables us to move forward in the problem area
– It helps to break it down into small bite sized pieces when you feel powerless or overwhelmed
Takeaway handout
Any questions?
