request for proposal networking services vendor rfp...

July 2, 2008

Request for Proposal

Networking Services Vendor

RFP No. 020901

Due: 3:00 PM, MST, August 28, 2008

Time and Date of Pre-Proposal Conference 8:00 A.M., M.S.T., 07/25/08

Deadline for Inquiries 5:00 P.M., M.S.T., 08/14/08

Time and Date set for Closing 3:00 P.M., M.S.T., 08/28/08

RFP No. 020901 Networking Services Vendor

TABLE OF CONTENTS 1. Request for Proposal No. 020901 ......................................................................................... 1 2. Overview ............................................................................................................................... 2 3. Parameters ............................................................................................................................. 3 4. Instructions to Proposers ....................................................................................................... 8 5. Program and Service Expectations ..................................................................................... 15 6. Evaluation Criteria and Process .......................................................................................... 19 7. Form of Proposal/Special Instructions ................................................................................ 22 8. Financial Proposal ............................................................................................................... 24 Appendix 1. Information on Current Networking Services .................................................... 26 Appendix 2. Other Pertinent Information ............................................................................... 63 Appendix 3. Sample Contract ................................................................................................. 69 Appendix 4. Proposer Inquiry Form ....................................................................................... 70 Appendix 5. Mandatory Proposal Certifications ..................................................................... 71 Appendix 6. Financial Proposal Worksheet ............................................................................ 79 Appendix 7. Risk Assessment and Value Added (RAVA) Plan ............................................. 80 Appendix 8. Past Performance Information ............................................................................ 83 Appendix 9. Bid Proposal Form ............................................................................................. 88

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1. Request for Proposal No. 020901

Arizona State University is requesting sealed proposals from qualified firms or individuals for a Networking Services Vendor. The Vendor shall provide the University with all network communications services management and operations personnel, technical support, training, equipment, supplies, materials, systems, and effort necessary to perform the contracted network services at a level of quality that consistently meets or exceeds the University’s expectations.

An Educational Meeting/Pre-proposal Conference and Site Visit will be held at Arizona State University, Tempe Campus, Computer Commons Building, Room 120, July 25, 2008 at 8:00 AM MST. All Proposers MUST attend the Conference. Only two members from each company will be allowed to attend the tour.

The term of the contract is anticipated to commence October 15, 2008, and shall remain in effect until June 30, 2013 unless terminated or cancelled.

Proposals are to be addressed and delivered to the receptionist area, first floor, University Services Building, Purchasing and Business Services, Arizona State University, 1551 S. Rural Road, located on the east side of Rural Road, between Apache Road & Broadway Road, Tempe, Arizona, 85281, on or before 3:00 PM, MST, on August 28, 2008, at which time a representative of Purchasing and Business Services will announce publicly the names of those firms or individuals submitting proposals. No other public disclosure will be made until after award of the contract.

The delivery address is:

Purchasing and Business Services University Services Building Arizona State University 1551 S. Rural Rd. Tempe AZ 85281

ARIZONA STATE UNIVERSITY

Stacie Malekooti Stacie Malekooti

Senior Buyer, ASU Purchasing and Business Services

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2. Overview

2.1. Networking Services

2.1.1. Annual Cost: $11.1 Million

Cost breakdown by critical components (for details, see https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP/default.aspx):

• Labor cost (including contract labor): $1.62 Million • Operating Expenses: $265 Thousand • Hardware, Software, Capital, Equipment: $2.02 Million • Maintenance, Services, Connectivity: $3.79 Million • Managed Service Agreements: $3.4 Million

2.2. Operations

Number of employees: • 18 Full-time employees • 8 Students • 3 Contract technicians

Units: • Core Infrastructure Design & Engineering • Edge (Field) Technicians • Project Management & Coordination • Documentation • Network Information/Operations • Technology Solutions (network monitoring/measurement)

2.3. Service Scope

• Total Number of Data ports: 57,000 • Total Number of Switches/Routers/Servers: 2,500 • Total Number of Wireless Access Points: 5,500 • Total Number of Voice Lines: 20,000 • Hybrid voice system consisting of TDM (93%) & VoIP (7%) • Wiring: 18% CAT3; 47% CAT5; 35% CAT6 unshielded twisted pair cabling • Faculty and staff: >12,000 • Students: 64,000

2.4. Subcontracts

Qwest – Managed Services – $3.4 Million

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https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP/default.aspx


3. Parameters

3.1. ASU – The New American University

Arizona State University (ASU/the University) is one of the premier metropolitan public research universities in the nation. ASU is research-driven but focused on learning. Teaching is carried out in a context that encourages the creation of new knowledge. ASU maintains a tradition of academic excellence in core disciplines and has become an important global center for innovative interdisciplinary teaching and research.

ASU is one university in many places. In addition to the historic Tempe campus, a college town in the midst of a dynamic metropolitan region, the university comprises three newer campuses: ASU at the West campus in northwest Phoenix adjacent to Glendale; ASU at the Polytechnic campus in east Mesa; and the Downtown Phoenix campus in the city’s urban core. The University envisions the downtown Phoenix campus to serve 10,000 to 15,000 students with an active 24/7 environment that includes academics, housing, retail, and cultural programs and entertainment.

The University seeks to provide the best possible education to the broadest possible spectrum of society, embracing the educational needs of the entire population. By the year 2020, ASU is projected to enroll 90,000 students. The University champions diversity and is international in scope, welcoming students from all 50 states as well as nations across the globe. The University is an active partner with the private sector in initiatives to enhance the social well-being, economic competitiveness, cultural depth, and quality of life of metropolitan Phoenix and the state.

The University seeks to advance social and economic development in Arizona. As it evolves, ASU will serve as the prototype for the New American University, redefining the existing conception of research universities. ASU is building a comprehensive metropolitan research university that is an unparalleled combination of academic excellence and commitment to our social, economic, cultural, and environmental setting.

The New American University is an institution that measures its academic quality by the education its graduates have received rather than by the academic credentials of its incoming freshman class; one whose researchers, while pursuing their scholarly interests, also consider the public good; one whose students, faculty, and staff transcend the concept of community service to accept responsibility for the economic, social, cultural, and environmental vitality of the communities they serve.

3.1.1. The Tempe Campus

ASU’s Tempe campus is located near the heart of metropolitan Phoenix in the city of Tempe (population 159,615). Nearby are the municipalities that make up the fast-growing Valley of the Sun: Chandler, Gilbert, Glendale, Mesa, Scottsdale, and other communities. The Tempe campus comprises more than 700 acres and offers outstanding physical facilities to support the university’s educational programs.

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3.1.2. The Polytechnic Campus

At ASU’s Polytechnic campus, students gain knowledge through action. Academic programs prepare students to move directly into careers and become leaders in their professional, public and personal lives. More than 6,000 students are enrolled in high-demand professional and technical undergraduate and graduate degree programs. The 600-acre campus, located in southeast Mesa, provides a small residential college environment with access to all the resources of the University’s four campuses.

3.1.3. The Downtown Campus

ASU at the Downtown Phoenix campus is the newest element in a decades-long urban renaissance that adheres to the tradition that built a great American city. As rich as Downtown Phoenix is with opportunities for culture, growth and excitement, the new ASU campus adds its own blend of learning, research and student life to this mixture - elements that help create a 24-hour vibrancy within the city's urban core. Now in its initial year of operation, the Downtown Campus boasts an enrollment of more than 6,500.

3.1.4. The West Campus

ASU's West campus, located in northwest Phoenix, is a vital component of Arizona State University. The campus offers a highly personalized, student-centered education. ASU's West campus is a force in the creation and communication of knowledge through its interdisciplinary teaching, research, and outreach programs. Students benefit from the West campus's unique blend of interactive, classroom-based learning communities, community and field-based learning experiences, and faculty-student research partnerships that address important societal issues.

Current user estimates are as follows:

Tempe: 52,000

Polytechnic: 8,700

West: 8,700

Downtown: 6,600

By 2010, the user population is estimated to be:

Tempe: 55,000

Polytechnic: 10,000

West: 14,000

Downtown: 7,500

3.2. Scope of the Contract

The scope of the contract shall include operation, management, expansion and ongoing technology enhancement of the university networks and associated systems, cabling and

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hardware necessary to support and further the university’s mission. The networks must be capable of optimally providing all voice, data, video and other special system requirements of the university, for the current estimated user population of 76,000, at a level of quality that consistently meets or exceeds the University’s expectations. All cabling infrastructure becomes the property of Arizona State University immediately upon installation.

University-owned network service equipment currently providing service to the portions of the network which will be included in the scope of this agreement will be available for acquisition by the Vendor. Additional capital equipment required to execute Vendor’s proposed concepts and programs must be provided at Vendor expense, to be amortized over the base term of the contract plus extensions. Upon full amortization of Vendor-provided capital equipment, ownership shall reside with the University.

3.2.1. Data Network

Data service will be provided at and between all ASU locations and remote sites where ASU has a presence.

3.2.2. Voice Services

Voice service will be provided at and between all ASU locations and remote sites where ASU has a presence.

3.2.3. Video Services

Video service will be provided as requested at all ASU locations and remote sites where ASU has a presence.

3.2.4. Cabling Infrastructure

Vendor will manage cabling infrastructure and maintain it to acceptable service levels. However, all cabling infrastructure – both existing and newly installed by vendor – is the property of Arizona State University and may be utilized by ASU entities at the sole discretion of ASU.

3.2.5. Locations

The contract for networking services shall include all buildings and locations in which ASU operates and any future locations. For a list of current locations, see Appendix 1.2.

3.2.6. Measurement of Performance and Cost

Vendor shall develop and maintain a system of measurement for performance and cost, with performance measurements of both personnel and technology, for ASU personnel and Vendor Personnel. Vendor shall also apply emerging technology to ASU’s business requirements, continually integrating the latest technology into the University enterprise network and be able to show, through measurement, that ASU is a leader in network technology and service.

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3.3. Term

The term of the contract is anticipated to commence October 15, 2008, and shall remain in effect until June 30, 2013 unless terminated or cancelled. The University reserves the right to extend the contract term for an initial two (2) year period followed by a single (1) year period, for a total possible contract term of eight (8) years. Renewal notification shall be in writing at least 90 days prior to the end of the preceding contract period. The Vendor shall be required to provide complete and current submittals prior to each renewal. Required submittals shall include, but not necessarily be limited to, insurance certificates, financial statements, and resumes for new or replacement management and/or support staff.

3.4. Excluded

3.4.1. Locations

The networks in the following locations are excluded from the contract, unless otherwise determined by the University at its sole discretion:

• University Data Center, Engineering Center A-wing, B-wing.

• Border Gateway Complex, 120 E. Van Buren, Phoenix, AZ.

3.4.2. Services

The following network services are excluded from the contract, unless otherwise determined by the University at its sole discretion:

3.4.2.1. Network Project Management

Project management includes move, adds, and changes for remodels & renovations.

• Liaison for asbestos testing & abatement

• Resource allocation

• Liaison for ASU Permits & Inspections

3.4.2.2. Border Network

3.4.2.3. High Performance Networks

3.4.2.4. Data Center Networks

3.4.2.5. Systems and Servers

Maintenance and development of the following systems and applications:

Spork! and Spork!-related databases

Telephone Services Request (TSR) system

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Communication Services Request (CSR) system

Access management

o Department firewalls

o University firewalls

o MARS

o Intrusion detection devices

3.4.2.6. Facilities

Power in IDFs/MDFs

HVAC in IDFs/MDFs

Ongoing generator maintenance

UPS/Battery stacks

3.5. Schedule

The schedule for Vendor selection is anticipated to be as follows: July 25, 2008 ................................Pre-Proposal Conference and Site Visit August 14, 2008 ...........................Deadline for submission of questions and/or requests for

clarifications August 28, 2008 ...........................Proposals due September 5, 2008 .......................Shortlisting (if necessary) September 11, 2008 .....................Vendor Interviews September 19, 2008 .....................Vendor Selection/Intent to Negotiate September 22, 2008 .....................Pre-Award Kick-off Meeting September 22, 2008 to TBD ........Negotiation & Pre-Award Period TBD..............................................Pre-Award Summary Meeting TBD..............................................Contract Executed TBD..............................................Begin Transition to Vendor

**Note - After the award of contract(s) and prior to the commencement of service, the successful Vendor will be required to provide general coordination services with regard to the planning and commencement of services to be provided under this contract.

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4. Instructions to Proposers

4.1. Delivery

Proposals are to be addressed and delivered to the receptionist area, first floor, University Services Building, Purchasing and Business Services, Arizona State University, 1551 S. Rural Road, located on the east side of Rural Road, between Apache Road & Broadway Road, Tempe, Arizona, 85281, on or before 3:00 PM, MST, on August 28, 2008, at which time a representative of Purchasing and Business Services will announce publicly the names of those firms or individuals submitting proposals. No other public disclosure will be made until after award of the contract.

The delivery address is:

Purchasing and Business Services University Services Building Arizona State University 1551 S. Rural Rd. Tempe AZ 85281

No telephone, electronic or facsimile proposals will be considered. Proposals received after the time and date for closing will be returned to the Proposer unopened.

4.2. Directions To USB Visitor Parking

Purchasing and Business Services is in the University Services Building (USB) 1551 S. Rural Road, Tempe AZ, 85281 (located on the east side of Rural between Broadway Ave and Apache Boulevard). Visitors may park in the USB Lot 45, located directly behind the building, using the Pay by Space machine, which has a cost of $1.00 per hour or any portion thereof. The meter will be located near the main entry to USB, to allow visitors to park their vehicles and easily access the machine on their way into the building.

All visitors to USB are to obtain a visitor’s badge from the USB Reception Desk to wear while in the building, please check in at the USB Reception Desk. The receptionist will call to have you escorted to your meeting.

4.3. Document

Proposals should be submitted as a document set, containing one (1) clearly marked original and six (6) additional copies.

4.4. Withdrawal

You may withdraw your proposal at any time prior to the time and date set for closing.

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4.5. Authority

No department, school, or office at the University has the authority to solicit or receive official proposals other than Purchasing and Business Services. All solicitation is performed under the direct supervision of the Director of Purchasing and Business Services and in complete accordance with University policies and procedures.

4.6. Disclosure

The University reserves the right to conduct discussions with Proposers, and to accept revisions of proposals, and to negotiate price changes. During this discussion period, the University will not disclose any information derived from proposals submitted, or from discussions with other Proposers. Once an award is made, the solicitation file, and the proposals contained therein, are in the public record and will be disclosed upon request.

4.7. Selection Committee

Proposers submitting proposals which meet the selection criteria and which are deemed to be the most advantageous to the University may be requested to give an oral presentation to a selection committee. Purchasing and Business Services will do scheduling of these oral presentations.

4.8. Identifying the Best Value Vendor

The award shall be made to the responsible Proposer whose proposal is determined to be the most advantageous to the University based on the evaluation factors set forth in this Request for Proposal. Price, although a consideration, will not be the sole determining factor.

4.9. Proprietary Information

If you are submitting any information you consider to be proprietary, you must place it in a separate envelope and mark it "Proprietary Information". If the Director of Purchasing and Business Services concurs, this information will not be considered public information. The Director of Purchasing and Business Services is the final authority as to the extent of material, which is considered proprietary or confidential. Pricing information cannot be considered proprietary.

4.10. Small Business and Small Disadvantaged Business

The University is committed to the development of Small Business and Small Disadvantaged Business (SB & SDB) suppliers. If subcontracting is necessary, the successful Proposer will make every effort to use SB & SDB in the performance of any contract resulting from this Request for Proposal. A report may be required at each annual anniversary date and at the completion of the contract indicating the extent of SB & SDB participation. A description of the Proposer's expected efforts to solicit SB & SDB participation should be enclosed with your proposal.

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4.11. Format

Your proposal should be submitted in the format shown in Sections 7 and 8. Proposals in any other format will be considered informal and may be rejected. Conditional proposals will not be considered. An individual authorized to extend a formal proposal must sign all proposals. Proposals that are not signed may be rejected.

4.12. University Rights

The University reserves the right to reject any or all proposals or any part thereof, or to accept any proposal, or any part thereof, or to withhold the award and to waive or decline to waive irregularities in any proposal when it determines that it is in its best interest to do so. The University also reserves the right to hold all proposals for a period of 60 days after the opening date and the right to accept a proposal not withdrawn before the scheduled proposal opening date.

All responses and accompanying documentation will become the property of the University at the time the proposals are opened.

4.13. Standard Contract

The successful Proposer is expected to enter into a standard form of agreement approved by the Arizona Board of Regents. Arizona State University’s contract template is included in this Request for Proposal in Appendix 3. These terms and conditions are intended to be incorporated into the agreement between the University and the successful Proposer. Proposals that are contingent upon any changes to these mandatory contract terms and conditions may be deemed nonresponsive and may be rejected. Special terms and conditions address subjects that are important to the University. Proposers may suggest alternatives to these special terms and conditions. However, proposals that are contingent upon any changes to these special terms and conditions will be at a competitive disadvantage in the proposal evaluation process.

4.14. Manufacturer/Trade/Brand Name Use

Unless specifically stated to the contrary, any manufacturer's names, trade names, brand names or catalog numbers used in the specifications of this Request for Proposal are for the purpose of describing and/or establishing the quality, design and performance required. Any such reference is not intended to limit or restrict an offer by any Proposer and is included in order to advise the potential Proposer of the requirements for the University. Any offer, which proposes like quality, design or performance, will be considered.

4.15. Terminology

May: Indicates something that is not mandatory but permissible/desirable.

Shall, Must, Will: Indicates mandatory requirement. Failure to meet these mandatory requirements will result in rejection of your proposal as non-responsive.

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Should: Indicates something that is recommended but not mandatory. If the Proposer fails to provide recommended information, the University may, at its sole option, ask the Proposer to provide the information or evaluate the proposal without the information.

4.16. Proposer

Any person, firm, corporation or association submitting a proposal shall be deemed to have read and understood all the terms, conditions and requirements in the specifications/scope of work.

4.17. Tri-University Access

The University of Arizona, Northern Arizona University, and Arizona State University are all state universities governed by the Arizona Board of Regents. Unless reasonable objection is made in writing as part of your response to this solicitation, the Board or either of the other two Universities may purchase goods and/or services from any agreement resulting from this solicitation.

4.18. Cooperative Purchasing Agreements

The University has entered into Cooperative Purchasing Agreements with The Maricopa County Community College District and with Maricopa County, in accordance with A.R.S. Sections 11-952 and 41-2632. Under these Cooperative Purchasing Agreements, and with the concurrence of the successful Proposer, the Community College District and/or Maricopa County may access an Agreement resulting from a solicitation done by the University. If you do not want to grant such access to the Maricopa County Community College District and or Maricopa County, please so state in your proposal. In the absence of a statement to the contrary, the University will assume that you do wish to grant access to any Agreement that may result from this Request for Proposal.

4.19. Strategic Alliance for Volume Expenditures ($AVE)

Arizona State University is also a member of the Strategic Alliance for Volume Expenditures ($AVE) cooperative purchasing group. $AVE includes the State of Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful vendor under this solicitation, a member of $AVE may access an Agreement resulting from a solicitation done by the University. If you do not want to grant such access to a member of $AVE, please so state in your proposal. In the absence of a statement to the contrary, the University will assume that you do wish to grant access to any Agreement that may result from this Request for Proposal.

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4.20. Inquiries

All formal inquiries or requests for significant or material clarification or interpretation, or notification to the University of errors or omissions relating to this Request for Proposal must be directed, in writing or by facsimile, to:

Stacie Malekooti, Buyer Senior Purchasing and Business Services University Services Building Arizona State University PO Box 875212 Tempe, AZ 85287-5212

Tel: 480-965.8860 Fax: 480-965-2234

Email: [email protected]

Requests must be submitted on a copy of the Proposer Inquiry Form included in Appendix 4 of this Request for Proposal. All formal inquiries must be submitted before 5:00 P.M., M.S.T., on August 14, 2008. Failure to submit inquiries by this deadline may result in the inquiry not being answered.

Note that the University will answer informal questions orally. The University makes no warranty of any kind as to the correctness of any oral answers and uses this process solely to provide minor clarifications rapidly. Oral statements or instructions shall not constitute an amendment to this Request for Proposal. Proposers shall not rely on any verbal responses from the University. If you have formal questions about any part of this Request for Proposal, which could result in a material issue or a formal amendment to this Request for Proposal, submit your questions on a Proposer Inquiry Form from Appendix 4 of this Request for Proposal.

4.21. Reimbursement

The University shall not reimburse any Proposer the cost of responding to a Request for Proposal.

4.22. Earth-Wise

In accordance with an executive order titled “Air Pollution Emergency Proclamation” modified by the Governor of Arizona on July 16, 1996, the University formally requests that all products used in the performance of any contract that results from this solicitation be of low- or no-content of reactive organic compounds, to the maximum extent possible.

Arizona requires that we purchase ENERGY STAR® products or those certified by the Federal Energy Management Program as energy efficient in all categories available. If this solicitation is for a product in a category for which ENERGY STAR® or certified products are available, please submit evidence of the ENERGY STAR® status or certification for the products you are bidding. Please note that if you fail to submit this information but a competitor does, we will select your competitor’s product as meeting specifications and deem your product as not meeting specifications. See A.R.S. §34-451.

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4.23. Privacy

To the extent applicable to any agreement resulting from this solicitation, the Proposer shall comply with the Standards for Privacy of Individually Identifiable Information under the Health Insurance Portability and Accountability Act of 1996 contained in 45 CFR Parts 160 and 164 (the “HIPAA Privacy Standards”) as of the effective date of the HIPAA Privacy Standards on April 14, 2003 or as later determined. Proposer will use all security and privacy safeguards necessary to protect Protected Health Information (PHI), as defined by HIPPA, and shall immediately report to University all improper use or disclosure of PHI of which it becomes aware. Proposer agrees to ensure that its agents and subcontractors agree to and abide by these requirements. Proposer agrees to indemnify the State of Arizona, the Arizona Board of Regents, Arizona State University and their regents, employees and agents against all harm or damage caused or contributed to by Proposer’s breach of its obligations under this paragraph.

4.24. Protest

The University believes that it can best maintain its reputation for treating suppliers in a fair, honest, and consistent manner by conducting solicitations in good faith and by granting competitors an equal opportunity to win an award. If you feel that we have fallen short of these goals, you may submit a protest pursuant to the Arizona Board of Regents procurement procedures, section 3-809, in particular section 3-809C. This paragraph does not include all of the provisions of the Regents procedures, but it does tell you what you have to do to initiate a protest. First, you have to be an "interested party." An "interested party" is an actual or prospective Proposer whose direct economic interest may be affected by the issuance of a solicitation, the award of a contract, or by the failure to award a contract. Whether an actual prospective bidder or offeror has a direct economic interest will depend upon the circumstances in each case. At a minimum, the interest must be substantial and must be tangibly affected by the administrative action or proposed action concerned in the case. For instance, a bidder or Proposer who is fourth in line for award does not have a sufficient economic interest to protest the proposed award of a contract to the low bidder. Second, you must submit the protest in a timely manner. In procurements inviting bids, protests based upon alleged errors, irregularities or, improprieties in a solicitation that are apparent before the bid opening shall be filed before the bid opening. In procurements requesting proposals, protests based upon alleged errors, irregularities or improprieties in a solicitation that are apparent before the closing date for receipt of initial proposals shall be filed before the closing date for receipt of initial proposals. Protests concerning improprieties that do not exist in the initial solicitation, but that are subsequently incorporated into the solicitation, shall be filed by the next closing date for receipt of proposals following the incorporation. In cases other than those just covered, protests shall be filed no later than ten days after a contract is awarded in connection with the procurement action. Failure to timely protest shall be deemed a waiver of all rights. Third, and finally, your protest shall be in writing and shall include the following information: (1) The name, address, telephone number, and fax number of the protestor; (2) The signature of the protestor or its representative; (3) Identification of the solicitation or contract number; (4) A detailed statement of the legal and factual grounds of the protest including copies of relevant documents; and (5) The form of relief requested.

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Protests should be directed to:

John F. Riley, C.P.M. Director of Purchasing and Business Services Arizona State University PO Box 875212 Tempe AZ 85287-5212

Fax: (480) 965-2234

Please note that as the University takes protests very seriously, we expect you to do so as well. Frivolous protests will not result in gain for your firm.

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5. Program and Service Expectations

The University has developed the following important program and service expectations for the contract. The successful Vendor will be the one whose proposal reflects the most responsive and comprehensive understanding of these needs in conjunction with advantageous compensation to the University.

5.1. Programmatic Expectations

• Leading edge networking technology

• High network availability

• Quick response to network problems

• Quick response to move, add or change requests

• Quick response to special requests

• Staffing levels which are matched to customer demand so that service is fast and efficient;

• Friendly, courteous, knowledgeable and professional employees who receive regular and comprehensive training in both technical and customer service skills;

• Staff who are proficient in the English language when in positions of regular interaction with customers.

5.2. Performance Reporting Expectations

Vendor will be required to partner with Performance Based Studies Research Group (PBSRG) to receive training on performance reporting guidelines, procedures, etc. for a period of 3 years at the following costs:

1st year $35,000

2nd year $25,000

3rd year $10,000

Also, it is required that the vendor and UTO core teams will attend the annual PBSRG best value conference for training and process updates.

5.3. Management Expectations

5.3.1. A professionally managed network services provider that is a leader in the field, offers a best practice approach to networking, and that views the University as a flagship account and an incubator for new programs, services, technology and management strategies;

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5.3.2. District and regional management support that is present, involved, responsive, and that enables on site management to be nimble decision makers;

5.3.3. An on-site management structure that provides dedicated managerial resources for each business channel in the program, as well as appropriate administrative and technology support;

5.3.4. An on-site management team that is the best in the field, and one that is exceptionally knowledgeable, experienced, competent and professional in managing all aspects of a large and diverse university networking environment. The management team should be collaborative and collegial with the University, its key stakeholders, student leaders and advocacy groups, with a communication strategy that is proactive and accessible.

5.3.5. On-site, district and regional management that is experienced and adept at partnering with a growing university in meeting evolving campus needs;

5.3.6. Production, service and management information systems technology that is industry leading in all aspects of the program, in keeping with the University’s position as a national technology leader, with a commitment to a seamless interface with University systems where necessary;

5.3.7. An ongoing commitment to proactive marketing and business development in the areas of networking solutions that is collaborative with the University in articulating a seamless message, and includes quantitative success measurement;

5.3.8. Programs and standards that enforce industry standards, codes and security best practices;

5.3.9. Facility and equipment preventive and ongoing maintenance programs that result in good stewardship of University owned resources as well as high availability of networking systems;

5.3.10. Development and adherence to a risk minimization program that requires strict performance measures, incorporates full disclosure financial reporting to the University (including monthly and annual profit/loss statements), and tracks key performance indicators. The established risk minimization and performance measurement system will be agreed to by both the University and the Networking Services Vendor prior to the award of the contract. The minimum performance metrics proposed by the successful Vendor will serve as the lowest level of performance acceptable to the University. The risk minimization program must efficiently capture performance and compare it to the established minimums.

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5.4. Human Resources Expectations

5.4.1. Human resource practices that are industry leading, and that support workplace diversity, employee retention and generally reflect the human resource practices of the University;

5.4.2. Wage, benefits and human resource practices which conform to the University’s Values Based Standards for Business Relationships With Significant University Service Providers (see Appendix 3: Sample Contract for additional information);

5.4.3. A significant and ongoing focus on technical and service training for all employees which is designed to maintain high standards across the program;

5.4.4. Preferential hiring of qualified, existing network support staff;

5.4.5. A strong focus on the hiring, retention and advancement of student employees at wages that are competitive with other student employment options on campus;

5.5. Sustainability Expectations

5.5.1. A commitment to recycling that, at a minimum, matches and evolves with the University’s recycling program, and actively seeks Good Neighbor participation with the City of Tempe.

5.5.2. A sustainability program that reflects the University’s position as a national academic leader in this area, with particular emphasis on four key areas:

• purchase and transport of materials – does the program seek out suppliers minimizing their environmental impact through the effective use of ecologically sustainable techniques? Is transport from origination to campus energy-efficient?

• installation – are initiatives in place to ensure that management, testing, staging and installation operations use resources efficiently through the effective deployment of resource-saving practices and technology? Are staff situated to make a contribution to sustainability?

• disposal – is as little waste as possible produced? Is packaging and other waste minimized? Are more ecologically-sensitive disposable products preferred? Are recycling and other efficient waste disposal mechanisms in place?

• innovation and education – are sustainability practices constantly evaluated and updated regularly?

5.6. Compensation

5.6.1. A fair and balanced compensation agreement that supports both the Vendor and the University in meeting their respective financial objectives;

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5.6.2. Compensation to the University sufficient to cover the University’s direct and indirect costs for providing network connectivity to university affiliate customers;

5.6.3. Provision of a Vendor contributed capital investment plan designed to support the capital development needs of the network over the life of the contract.

5.6.4. Provision of Vendor contributed funding to support student organization events.

5.6.5. Possible extension of agreement to university affiliates, such as American Campus Communities (ACC), Paradise Valley Unified School District (PVUSD), etc.

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6. Evaluation Criteria and Process

Arizona State University, a pioneering research university, is applying a best value process to the Vendor selection and implementation of a networking services management program. The best value process consists of three primary stages: 1) Selection, 2) Pre-planning and Quality Control, and 3) Management by Risk Minimization and Performance Measurement.

6.1. Selection

The Selection phase of the best value process focuses on a Proposing company’s ability to differentiate itself based upon the ability to identify, prioritize, and minimize risks, add differential value to the University, perform financially, and show a high level of past performance on behalf of other clients. The University has made the assumption that each Proposer can deliver a quality networking program that will fulfill the minimal needs of the University. Instead of focusing on this minimum expectation, the University is allowing Proposers to compete based on value and their ability to maximize the University’s satisfaction. Consequently, the submitted proposals should be brief, show differentiation, and allow the University to make a data-based decision on which the best value vendor is for the University.

It is imperative that each Proposer realize that what is written in the proposals, financials, and discussed in the interview will become part of the successful Proposer’s final contract.

Proposals will be evaluated on the following criteria, listed in order of their relative priority with most important listed first. Based on the evaluation, Vendor proposals will be ranked from most advantageous to least advantageous to the University. The Vendor deemed to offer the most advantageous proposal will be asked to engage in a series of negotiating sessions to finalize the program and services to be offered, as well as the financial terms of the contract. Should the selected Vendor and the University fail to reach an agreement within a reasonable timeframe, the University may elect to end negotiations with the top ranked Vendor and begin negotiations with the Vendor whose proposal ranked second. Upon completion of contract negotiations, the Vendor will be required to execute a contract with the University, and immediately begin preparations to undertake its requirements.

6.1.1. Pass/Fail Criteria

6.1.1.1. Executed Mandatory Proposal Certification forms;

6.1.1.2. Bid Proposal Form (Appendix 9)

6.1.1.3. Willingness to execute a contract substantially similar to the University’s Sample Contract;

6.1.2. Scored Criteria

6.1.2.1. Management Interview (Section 7.4) (30% of total score)

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• On-site Project Manager (or equivalent);

• Program Manager;

• Regional Vice President;

• Network Design Engineer/Technical Lead;

• Corporate Technical Expert

6.1.2.2. Risk Assessment and Value Added Plan (Appendix 7) (25% of total score)

• Comprehensive identification of risks;

• Quality of risk minimization plan;

• Cost/benefit value features of the proposal.

• Transition Milestone Schedule

6.1.2.3. Financial Proposal to the University (Appendix 6) (35% of the total score)

• Financial Worksheet

6.1.2.4. Past Performance Information/Client Survey Ratings (Appendix 8) (10% of total score)

• Past Performance Survey to past/current clients

6.2. Pre-Planning and Quality Control

The second phase of the best value system is a Pre-planning and Quality Control period that takes place prior to the award of the contract. Only one vendor from the pool of Proposers moves forward to this stage. In the Pre-Planning and Quality Control stage the identified potential best value vendor will provide the University with:

6.2.1. A detailed technology roadmap for the university network

6.2.2. A Quality Control Plan that will include:

6.2.2.1. Risk identification and minimization plans for all risks identified, including client generated risks, concerns, and issues. Proposer will be expected to itemize what risks it controls and does not control. For those risks the Proposer does not control, the Proposer must propose a plan on how those risks will be minimized.

6.2.2.2. List of University action items and requirements. The list must include item/task/expectation, date required, and the actual person in the University’s organization that is responsible for fulfilling the need.

6.2.2.3. A detailed list of performance metrics and benchmarks that, to the satisfaction of the University, must consider financial performance, quality

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and customer satisfaction performance, and other necessary benchmarks of the received level of service.

6.2.2.4. A milestone schedule for transition from selection to contract start.

6.2.2.5. Development of a Risk Minimization and Performance Measurement Program that will be used during the life of the contract to track and document risks and performance metrics developed in item 6.2.2.3. above.

6.2.3. A plan for implementation and meeting growth expectations that considers risk, University requirements, and performance metrics as part of the plan.

6.3. Management by Risk Minimization and Performance Measurement

After the Pre-planning and Quality Control period has fulfilled the needs and satisfaction of the University the vendor will be contracted.

The third phase of the best value system is the Management by Risk Minimization and Performance Metrics for the life of the contract. The successful Proposer will be expected to report weekly (or at a more convenient period as determined by the University) on the performance and risk level of the service. The successful Proposer must establish a system that can track and document the risk and performance of the service for the University’s use in monitoring the contract.

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7. Form of Proposal/Special Instructions

Proposals are to be made for provision of service to all university locations, including affiliate customer facilities. To facilitate direct comparisons, your proposal shall be submitted in the following format, listed in order, and index tabbed to match. If the Proposer fails to provide any of the following information, with the exception of the mandatory proposal certification, the University may, at its sole option, ask the Proposer to provide the missing information or evaluate the proposal without the missing information.

7.1. Provide an executed original of the Mandatory Proposal Certifications as per Appendix 5. (Evaluation: Pass/Fail)

7.2. State your willingness to sign a contract substantially similar to the Sample Contract provided as Appendix 3 of this RFP. Itemize and clearly state any proposed changes to the terms and conditions stated. (Evaluation: Pass/Fail)

7.3. Provide a Risk Assessment and Value Added Plan (RAVA Plan) of no longer than five (5) pages, plus one (1) page allowed for the Transition Milestone Plan for a total of six (6) pages, as follows:

7.3.1. Each firm must submit a Risk Assessment and Value Added Plan as described in Appendix 7 and using the format shown therein. The RAVA must NOT contain any personal names (letterhead, firm name, past projects, project personnel, or any information that can indicate who has written the plan). If a Risk Assessment and Value Plan has any personal or proprietary names, it will be identified as non-responsive. This is required to minimize evaluator bias.

7.3.2. The RAVA Plan contains three sections: 1) Risk Assessment, 2) Value Added Differentiation, and 3) Transition Milestone Plan. The Risk Assessment and Value Added Differentiation sections must not exceed a combined length of five (5) pages. The Transition Milestone Plan must not exceed one (1) page in length.

7.3.2.1. The Risk Assessment section should address any risks that the Proposers see impacting a successful delivery of networking services, considering all expectations as described in Section 5 of this RFP. It is the assumption of the University that all Proposers have the capability to effectively deliver networking services and meet all the expectations in Section 5. The University wishes to examine the relative ability of each firm to understand and convey the key risks to this service and how each risk should be minimized. Each Proposer should focus on risk that it does not control, that is to say, the University expects each Proposer to have the capability to manage the risks that they do control and the Risk Assessment plan should be used to manage risk that is not controlled by the Proposer – i.e. how the risk will be managed (e.g. University

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population not meeting projections – is this a risk, how will it be minimized if it occurs). The Risk Assessment plan gives the opportunity for the Proposers to differentiate their capabilities based on their ability to understand, see, and minimize risk to the University and the risk to a successful outcome of the networking services.

7.3.2.2. The Value Added Differentiation section should highlight any areas of differentiation that the Proposer considers separates them from the other Proposers. Each Proposer should consider the question: “What value do I bring that differentiates me from my competitors.” Marketing material is considered worthless by the University and will only have a negative impact on a Proposer’s score. The Value Added Differentiation section should be used by each Proposer to show how it will add value, what the size or level of impact that value will have, and how the level of added value will be measured during the course of the service. Each value added option must have an impact on dollars, time, service, and/or the satisfaction of the University.

7.3.2.3. The Transition Milestone Plan should identify key action steps and milestone dates for transition to the new contract.

The Risk Assessment and Value Added Plan will become part of the successful Proposer’s final contract.

7.4. Management Interview

Each of the management personnel identified in Section 6.1.2.1. will be interviewed individually by the University. The personnel identified in the interview and Past Performance Information identified in 7.5 below must be the same personnel that will service the University. Switching of personnel is forbidden unless it is in the best interest of the University.

7.5. Past Performance Information

As a critical part of the selection process, Proposers are required to furnish Past Performance Information as described in Appendix 8.

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8. Financial Proposal

The financial Proposal must encompass and address all the expectations of the University as identified in Section 5, as well as the contractual requirements identified in the Sample Contract in Appendix 3. The objective of the University is to meet, at a minimum, the current level of financial performance, and the University will favor financial proposals that exceed the current level of performance. However, the level of financial performance proposed will become the performance benchmark that the successful Proposer must deliver. All financial information proposed will become part of the successful Proposer’s contract.

8.1. Based on the networking program proposed, as well as the terms, conditions and financial requirements outlined in the Sample Contract provided in Appendix 3, the vendor must complete the electronic excel file provided by the University (at https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP/default.aspx). An example of the financial worksheet can be found in Appendix 6. The Financial Proposal Worksheet has two main portions:

8.1.1. Financial Summary. The financial summary is composed of three (3) elements of financial consideration. For purposes of fair and unbiased evaluation, each proposer will submit a base financial proposal as required in the RFP. However, if a more viable financial model or structure is recommended, it should be identified in the Value-Added portion of the RAVA plan. The three (3) elements for financial consideration are 1) Maximum Total Cost to ASU, 2) Equipment Payment Plan, and 3) the Minimum Guaranteed Capital Investment per year.

8.1.1.1. Maximum Total Cost: The maximum total cost to ASU should be submitted in accordance to Appendix 6. All costs should be detailed as specified. No additional cost will be required of ASU to support the network beyond what is proposed. This cost should include, but is not limited to the cost to provide the full scope of network services as specified in the RFP. For all 5 years the cost should be calculated on the current user number identified in the scope. The vendor should not take into account population growth in his estimates. Note: The cost proposed includes all costs, even costs that may be directly paid by ASU to other entities besides the Proposer. For example, it is anticipated that some of the current ASU network staff will remain in their positions. The positions that will maintain their employment under ASU will still have their salaries paid from ASU, but this cost must be included as part of the labor component in the Total Cost summary worksheet when submitted (using the salary cost information provided in the RFP). Thus, all ASU equipment, employees, or services that will be utilized for transitioning or throughout the length of the contract must be included in this cost proposal. This proposal should clearly show the total cost for maintaining the scope of this contract, including: transitioning, capital, subcontracts, profit, operating expenses, equipment, labor, management, service, maintenance

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agreements, current subcontracts, etc. The University is expecting the vendor to be responsible for all expenses dealing with the University’s IT networking service, even University resources that will be used to maintain the service.

8.1.1.2. Equipment Payment Plan: Each proposer shall identify the minimum annual compensation that will be made to ASU for use of equipment that is currently owned by ASU.

8.1.1.3. Capital Investment: Each proposer shall identify the minimum annual capital investment that will be made into the ASU infrastructure. Note: Specifics of ownership transfer, once the contract as ended, of vendor owned infrastructure on ASU campus will be negotiated at the contract signing.

8.1.2. Financial Growth Model. An example is shown in the electronic excel file provided by the University. The vendor is to give a cost for IT networking service per user as the University’s IT networking users experience growth.


Appendix 1. Information on Current Networking Services

The current networking infrastructure is a hybrid model of data, voice, and converged VoIP services. The primary data network is a traditional hierarchical Ethernet network, the core of which is comprised of redundant switch-routers channeled together. Several distribution switch-routers are connected to both core routers to form a redundant core. A switch in each individual building Main Distribution Frame (MDF) is connected to the appropriate distribution router, and edge switches on each floor connect directly to the building router.

The primary voice network is a traditional hub and spoke network design, with twisted-pair wiring from the wall jack “home run” all the way to a voice communications controller or EPN in a centralized building. The vast majority of voice is TDM digital and analog service, with a small percentage of VoIP implementations. However, complete convergence is the goal being aggressively pursued and is expected under this proposal.

1.1. Services Currently Provided

The following sections list voice, data, and network-related services currently being provided/performed either internally, by ASU staff, or by a combination of internal and external (contracted) effort. These lists are not intended to be an all-inclusive list of requested services and functionality; rather they are examples to help relate the breadth and depth of management and support necessary to fulfill this contract.

1.1.1. Voice Office phones Voice Mail Domestic Long Distance Pickup Groups Alternative Coverage Moves, adds, changes EC500 (mobility) Automated Attendant/Menu Call Center Applications and all associated reporting International Long Distance Directory Assistance Ad-Hoc Teleconferencing Services Scheduled Teleconferencing Services Music on hold WAN Connectivity (1fb's, PRIs, T1’s etc.) Repairs Software/Equipment maintenance AVAYA Systems Maintenance AVAYA Switch Programming AVAYA Switch patches AVAYA Switch major upgrades

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Omnitronix (call record collection) Misc Voice Adjuncts (CSUs, NMS, etc.) Documentation for EMS

1.1.2. Data Data Activations

o Office – standard two activations per office; one via phone port o Premium – more than two connections o ResHall Student Rooms – one wired standard connection per student o Labs – customized to lab requirements o Departmental server rooms – customized to departmental requirements o Special systems – customized to systems specifications

Pervasive wireless data access - ASU administrative and academic buildings, residence halls, and outdoor spaces, sized to accommodate maximum load

10/100/1000 Mbps Switched Ethernet, current industry standard Line (fiber/copper cabling) Repair

1.1.3. Network Design & Engineering IP address subnet range assignment VLAN Design VLAN Configuration Departmental Firewalls Domain Name Service (DNS) administration DHCP service administration VPN service administration Network Access Control administration

1.1.4. Premium Data Services “Platinum” Ethernet service for mission-critical university customers – highest

priority response time o Biodesign Institute at ASU

Experimental networks – customized to customer specifications Exceptionally high bandwidth needs – customized to customer specifications High speed data transport - inside Phoenix metropolitan area Upgrade or technology change to existing high speed data transport High speed data transport - outside Phoenix metropolitan area

1.1.5. Network Information Center Active Ethernet checker – web accessible to authorized customers Topology drawings – web accessible to authorized customers Customer IP address database – web accessible to authorized customers Port documentation – web accessible to authorized customers Metrics – web accessible to authorized customers

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1.1.6. Network Operation Center – Network Management Network Monitoring

o Spectrum o Spork! o OPNET ACE

Problem notification (email, paging for up/down status changes) o Attention!

Wireless network performance optimization o Cisco Wireless Control System (WCS)

Configuration Management o CiscoWorks

1.1.7. WAN Connectivity Inter-campus connectivity

o Metro-Optical Ethernet circuits o T1 circuits o Microwave o Wireless Ethernet point-to-point

Connectivity to remote leased space o Metro-Optical Ethernet circuits o T1 circuits

Dial-up (PPP) connectivity (Integra)

1.1.8. Cabling New cabling installation Special cabling (fiber optics, etc.) Fiber Optic cabling between buildings (core infrastructure) 24x7 Technical Support Cabling upgrades to current IEEE standard Bluestake

1.1.9. Special Systems Isaac door access control system Fire alarm systems Building control systems SunCard

1.1.10. Revenue/Expense Management Reconciliation of invoices Accounts receivable Accounts payable

1.1.11. Video Conferencing

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Connectivity - existing data connection Connectivity - ISDN/T1

1.1.12. Television

See Appendix 2.2 for existing agreements impacting this service. Cable TV Basic Cable TV High-Definition Cable TV Digital Video Recorder Cable TV wiring

1.1.13. Special Projects (Examples)

The following is a list of example special projects requiring work outside the scope of normal day-to-day operations. Such projects vary greatly in specifications and often require quick response with little advance notice. Residential Commons at Downtown Phoenix Campus

o Install wireless in a large residence hall with no existing infrastructure. Quick turnaround time of approximately 2 weeks.

Setup Microcomputers in Education Conference (MEC) o Install temporary network for 5-day conference

Setup Linux Conference o Install temporary network for a recurring event

Setup Science Fair o Install temporary network for a recurring event

Setup Registration o Install temporary network for a recurring event

Setup after MU Fire o Relocate multiple vendors and departments to temporary locations overnight

Server Moves MU Fire o Replicate server farm due to loss of hardware by fire - overnight

WiFi Student Elections o Install temporary network for a recurring event

Setup ResLife Gaming Weekends o Install temporary network for a recurring event

Setup Vendor Events/Demo's o Install temporary network for a recurring event

Setup Gammage Events o Install temporary network for a recurring event

Presidential Debate(s) o Install specialized, secure network for a one-time event; extremely short

turnaround time Setup Athletic Events

o Install temporary network for a recurring event Temporary wireless point-to-point links due to fiber cut

o Install temporary network services in response to emergency situation(s)

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1.2. Locations – Current Building List

The following sections list ASU buildings by campus in existence at the time of writing of this RFP. A current list of buildings can be found at http://www.asu.edu/fm/capitalprograms.htm.

1.2.1. Tempe Campus "A" Mountain Acacia Hall Acourtia Hall Adelphi Commons Apartments (Century Management)

Network service provided by ASU UTO for Century Management. Adelphi II Commons (Century Management)

Network service provided by ASU UTO for Century Management. Armstrong Hall Arroyo Hall Art Annex Art Building Art Warehouse ASU Performing & Media Arts ASU Police Department Barrett Honors College (American Campus Communities) Bateman Physical Sciences Center Bateman Physical Sciences Center A-Wing (Wexler Hall) Bateman Physical Sciences Center F-Wing Best Hall Biodesign Institute at ASU - Bldg A Biodesign Institute at ASU - Bldg B Bookstore Brickyard Brickyard, Artisan Court Brickyard, Orchid House Business Administration Business Administration C-wing Campus Children's Center Carrie Matthews Hall Carson Student-Athlete Center, Ed and Nadine Center for Family Studies Center point Ceramics Graduate Studio Ceramics Research Center Charles Trumbull Hayden Library Cholla Apartments Chuparosa Hall College Avenue Marketplace College of Design North

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http://www.asu.edu/fm/capitalprograms.htm


College of Design South Computing Commons Coor Hall, Lattie F. Cowden Family Resources Danforth Chapel Daniel E. Noble Science and Engineering Library Desert Arboretum Park Discovery Hall (formerly Agriculture) Dixie Gammage Hall Education Lecture Hall Education Building, H.B. Farmer Engineering Center A-Wing Engineering Center B-G Wings Engineering Research Center Farmer Education Building, H.B. Farrington Softball Stadium, Alberta Fulton Center (formerly the ASU Foundation Building) Galvin Playhouse and ASU Art Museum Global Institute of Sustainability Building (formerly the Nursing Building) Goldwater Center Grady Gammage Memorial Auditorium Hayden Hall Hayden Mall Hayden Library, Charles Trumbull Health Service Building Interdisciplinary (formerly Administration) Interdisciplinary Science and Technology Building I Interdisciplinary Science and Technology Building II Interdisciplinary Science and Technology Building V Irish Hall Women's Gymnastics Training Facility Jojoba Hall Karsten Golf Course Languages and Literatures, G. Homer Durham Law Library, Ross-Blakely Life Sciences Center Life Sciences C-Wing Life Sciences E-Wing (Tower) Lyceum Theatre Manzanita Hall Matthews Center, A. J. Matthews Hall, Carrie McAllister Mall McClintock Hall Memorial Union Mesquite Hall

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Moeur Building Mohave Hall Mona Plummer Aquatic Center Murdock Lecture Hall Music Building Neeb Hall, L. S. Nelson Fine Arts Center Noble Science and Engineering Library, Daniel E. Ocotillo Hall Off-Campus Student Services Old Main Orange Mall Packard Baseball Stadium Palm Walk Palo Verde East Palo Verde Main Palo Verde West Payne Hall Physical Education Building East Physical Education Building West Physical Sciences Center, George M. Bateman Physical Sciences Center A-Wing, George M. Bateman (Wexler Hall) Physical Sciences Center F-Wing, George M. Bateman Piper Writers House Police Department, ASU Psychology Psychology North Robson Family Player Facility San Pablo Residence Hall School of Human Evolution and Social Change Schwada Classroom Office Building, John W. Soccer Stadium Social Sciences Building Sonora Hall Stauffer Communication Arts Student Recreation Complex Student Recreation Complex Fields Student Services Building Sun Angel Stadium/Joe Selleh Track Sun Angel Clubhouse Sun Devil Stadium Tempe Center Tower Center Tyler Mall Undergraduate Academic Services Building University Bridge

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University Club University Center University Services University Towers Urban Systems Engineering Verbena Hall Visitor Information Center Vista Del Sol Apartments (American Campus Communities)

Network service provided in accordance with a service agreement between ASU UTO and American Campus Communities. Service provided via a managed service agreement between Qwest communications and ASU UTO.

Wells Fargo Arena West Hall Whiteman Tennis Center Wilson Hall Women's Gymnastics Training Facility, John Spini Wrestling Complex

1.2.2. West Campus Classroom Lab/Computer Classroom Building Classroom Annex Central Services Complex Faculty Administration Building Faculty Administration Building Annex Fletcher Library Interdisciplinary Arts and Performance Annex (Fine Arts Modular) Las Casas Residence Hall Lecture Hall Sands Classroom Building University Center Building Welcome Center

1.2.3. Polytechnic Campus Academic Center Administration Building Agribusiness Center Alt. Emergency Ops Center Altitude Chamber American Indian Programs Office Bell Res Hall Classroom Building Dean Res Hall Eagle Res Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Engineering Studio

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Exercise & Wellness Falcon Res Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Freshman Year Experience (FYE) Hall Greenhouses Health Sciences Center ISTB III Mustang Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Peralta Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Phantom Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Photovoltaic Test Lab Physical Activity Center Pro Shop and Golf Driving Range Professional Golf Management Office Quad 1-4 (Student Affairs Complex) Santa Catalina Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Santan Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Simulator Building Student Health Center Student Union Student Union Annex Sutton Hall Talon Res Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities. Technology Center Wanner Hall (Williams Campus Communities)

Network service provided by ASU UTO for Williams Campus Communities.

1.2.4. Downtown Phoenix Campus ASU Wells Fargo Student Center Civic Space Nursing & Healthcare Innovation Mercado A-F Phoenix Urban Research Laboratory (PURL) Post Office Residential Commons Taylor Place residence hall (Capstone Development) University Center Walter Cronkite School of Journalism and Mass Communication/ KAET Channel 8

1.2.5. Phoenix Biomedical Cooperative Campus.

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Network services are provided to PBC in accordance with a service agreement between University of Arizona and ASU UTO on behalf of the University of Arizona College of Medicine. Arizona Biomedical Collaborative Building 1 Administration Building - UA College of Medicine - Phoenix in Partnership with

ASU Auditorium Building - UA College of Medicine - Phoenix in Partnership with ASU Student Building - UA College of Medicine - Phoenix in Partnership with ASU

1.2.6. ASU Scottsdale Innovation Center (a.k.a. Skysong) ASU Scottsdale Innovation Center Bldg I ASU Scottsdale Innovation Center Bldg II

1.2.7. Research Park ASU Macrotechnology Works

1.2.8. Remote locations Animal Care Facility, Tempe, AZ Centerpoint, Tempe, AZ Community Services Building (CSB), Tempe, AZ School of Social Work, Tucson, AZ Scottsdale Health, North Phoenix Scottsdale Health, North Scottsdale University Center, Tempe, AZ Washington, D.C.

1.2.9. Future Locations

Known future locations include: A.E. England Building Barrett College Construction Downtown Journalism / KAET / Cronkite Indoor Football Practice Facility Interdisciplinary Sciences and Technology Building IV MEB/ABC II Nursing & Healthcare Ph 2 Building (City of Phoenix Project) Parking Structure #8 Polytechnic Academic Complex Polytechnic Central Plant South Campus Residential Community Taylor Place Residential W.P. Carey School of Business New Bldg Weatherup Center (Indoor Basketball Facility)

1.3. Capital Equipment

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Upon request and prior to proposal submission, a University representative will provide tours of all relevant locations in order to discuss existing capital equipment. Upon selection of the preferred Proposer, the preferred Proposer and the University will jointly assess equipment needs and develop an addition/replacement schedule as part of the Negotiation/Pre-Planning & Quality Control period.

1.3.1. Data Network Hardware Inventory

A list of data network hardware is available at https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP.

1.3.2. Voice Hardware Inventory

1.3.2.1. Cabinets and Circuit Packs

EQUIPMENT TYPE QTY LOCATION CIRCUITS

AVAYA MAP 100 Conversant 1 Tempe, 400 E Tyler Mall 72 Channels Old Main Bldg 32, Room 139 AVAYA MAP 100 Conversant 1 Tempe, 400 E Tyler Mall 48 Channels

Old Main Bldg 32, Room 139 AVAYA MAP 100 Intuity 1 Tempe, 400 E Tyler Mall 44 Channels Old Main Bldg 32, Room 139 AVAYA MAP 100 Intuity 1 Tempe, 400 E Tyler Mall 62 Channels

Old Main Bldg 32, Room 139 AVAYA CMS Sun Blade 100 1 Tempe, 400 E Tyler Mall 2 ACD's

Old Main Bldg 32, Room 139 AVAYA S8710 Voice Communications Servers 2 Tempe, 400 E Tyler Mall Old Main Bldg 32, Room 139 AVAYA S8710 Voice Communications Servers 2 West, 4701 W Thunderbird Ave Central Plant Bldg, Room 105 AVAYA S8710 Voice Communication Servers 2 Poly, 6001 E Power Rd Comm Building AVAYA S8500 Voice Communication Server 1 Tempe, 400 E Tyler Mall

Old Main Bldg 32, Room 139 Lab AVAYA Extreme Ntwk Summit 200-24 Router 2 Tempe, 400 E Tyler Mall 24 Old Main Bldg 32, Room 139 AVAYA Extreme Ntwk Summit 200-24 Router 2 West, 4701 W Thunderbird Ave 24 Central Plant Bldg, Room 105 AVAYA Extreme Ntwk Summit 200-24 Router 2 Poly, 6001 E Power Rd, 24 Comm Building AVAYA Extreme Ntwk Summit 200-24 Router 1 Tempe, 400 E Tyler Mall 24

Old Main Bldg 32, Room 139 Lab AVAYA MCC PBX Cabinets 16 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 AVAYA MCC PBX Cabinet 1 Tempe, 1551 S McAllister Cab 18 For Sonora Complex, S Central Plant Bldg

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https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP


54

AVAYA MCC PBX Cabinet 1 Tempe, 801 S Mill Cab 21 Tempe Center, Bldg 95 AVAYA MCC PBX Cabinet 1 Tempe, 1551 S Rural Rd Cab 24 USB Bldg 150, Room USB 1303U1 AVAYA MCC PBX Cabinet 1 Tempe, 699 S Mill Ave Cab 25 Brickyard Bldg R10A, Room BYENG 214U1 AVAYA MCC PBX Cabinet 1 Tempe, 975 S Myrtle Ave Cab 26 Lattie F Coor Bldg 65, Room L1-33U2 AVAYA MCC PBX Cabinet 1 Tempe, 7700 S River Pkwy Cab 27 Macro Technology Bldg 575, Comm Room AVAYA MCC PBX Cabinet 1 Tempe, 1001 S McAllister Cab 28 BioDesign Bldg 104A, Room AZBDA AVAYA MCC PBX Cabinet 1 Tempe, 300 E University Dr Cab 29 Foundation Bldg R11, Room 2201C1 AVAYA MCC PBX Cabinets 2 West, 4701 W Thunderbird Ave Cab 1-2 Central Plant Bldg, Room 105 AVAYA MCC PBX Cabinet 1 Poly, 6001 E Power Rd, Cab 1 Comm Building AVAYA MCC PBX Cabinet 1 Tempe, 400 E Tyler Mall Cab 1

Old Main Bldg 32, Room 139 Lab AVAYA SCC PBX Cabinet 1 Tempe, 200 E Curry Road Cab 17 CSB Bldg 130, LL MDF AVAYA SCC PBX Cabinet 1 Tempe, 1711 S Rural Rd Cab 19 Material Services Bldg 131, MDF AVAYA SCC PBX Cabinet 1 Tempe, 1130 E University Dr Cab 20 University Center Bldg, MDF AVAYA SCC PBX Cabinet 1 Tempe, 250 E Apache Blvd Cab 22 Best Center Dorm Bldg 38, LL MDF AVAYA SCC PBX Cabinet 1 Tempe, 601 E Stadium Dr Cab 23

San Pablo Res Dorm Bldg 151, LL MDF AVAYA G650 Media Gateways 2 Tempe, 500 E Orange Cab 30 ISTB1 Bldg 108, Comm Room AVAYA G650 Media Gateways 4 Tempe, 1201 S McAllister Cab 31-32

Hassayampa Village Bldg 160E, 2BN MDF AVAYA 302B1-A-03 Attendant Consoles 7 Tempe, 400 E Tyler Mall 2 Active

Old Main Bldg 32, Rooms A & D Active 655A - Power Supplies 2 Tempe, 500 E Orange Cab 30 ISTB1 Bldg 108, Comm Room 655A - Power Supplies 8 Tempe, 1201 S McAllister Cab 31-32

Hassayampa Village Bldg 160E, 2BN MDF TN1654 - 24 Channel DS1 Converters - T1 4 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 TN1654 - 24 Channel DS1 Converter - T1 1 Tempe, 200 E Curry Road Cab 17 CSB Bldg 130, LL MDF TN1654 - 24 Channel DS1 Converter - T1 1 Tempe, 1711 S Rural Rd Cab 19 Material Services Bldg 131, MDF TN1654 - 24 Channel DS1 Converter - T1 1 Tempe, 1130 E University Dr Cab 20

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University Center Bldg, MDF TN1654 - 24 Channel DS1 Converter - T1 1 Tempe, 7700 S River Pkwy Cab 27

Macro Technology Bldg 575, Comm Room TN2181 - 16 Port Digital 2-Wire Circuit Packs 40 Tempe, 400 E Tyler Mall Cab 1-16 - 573 Wkg Ports Old Main Bldg 32, Room 139 TN2181 - 16 Port Digital 2-Wire Circuit Packs 7 Tempe, 200 E Curry Road Cab 17 - 18 Wkg Ports CSB Bldg 130, LL MDF TN2181 - 16 Port Digital 2-Wire Circuit Packs 1 West, 4701 W Thunderbird Ave Cab 1-2 - 16 Wkg Ports Central Plant Bldg, Room 105 TN2181 - 16 Port Digital 2-Wire Circuit Packs 18 Poly, 6001 E Power Rd Cab 1 - 278 Wkg Ports

Comm Building TN2182B - Tone-Clock - Tone Detector & Call 2 Tempe, 1551 S McAllister Cab 18 - 16 Wkg Ports

Classifier Control For Sonora Complex, S Central Plant Bldg

54 TN2182B - Tone-Clock - Tone Detector & Call 2 Tempe, 1711 S Rural Rd Cab 19 - 16 Wkg Ports

Classifier Control Material Services Bldg 131, MDF TN2182B - Tone-Clock - Tone Detector & Call 2 Tempe, 1130 E University Dr Cab 20 - 16 Wkg Ports

Classifier Control University Center Bldg, MDF TN2182B - Tone-Clock - Tone Detector & Call 2 Tempe, 801 S Mill Cab 21 - 16 Wkg Ports

Classifier Control Tempe Center, Bldg 95 TN2182B - Tone-Clock - Tone Detector & Call 4 West, 4701 W Thunderbird Ave Cab 1-2 32 Wkg Ports

Classifier Control Central Plant Bldg, Room 105 TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 250 E Apache Blvd Cab 22 - 16 Wkg Ports

Classifier Control Best Center Dorm Bldg 38, LL MDF TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 601 E Stadium Dr Cab 23 - 16 Wkg Ports

Classifier Control San Pablo Res Dorm Bldg 151, LL MDF TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 1551 S Rural Rd Cab 24 - 16 Wkg Ports

Classifier Control USB Bldg 150, Room USB 1303U1 TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 699 S Mill Ave Cab 25 - 16 Wkg Ports

Classifier Control Brickyard Bldg R10A, Room BYENG 214U1 TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 975 S Myrtle Ave Cab 26 - 16 Wkg Ports

Classifier Control Lattie F Coor Bldg 65, Room L1-33U2 TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 7700 S River Pkwy Cab 27 - 16 Wkg Ports

Classifier Control Macro Technology Bldg 575, Comm Room TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 1001 S McAllister Cab 28 - 16 Wkg Ports

Classifier Control BioDesign Bldg 104A, Room AZBDA TN2182C - Tone-Clock - Tone Detector & Call 2 Tempe, 300 E University Dr Cab 29 -16 Wkg Ports

Classifier Control Foundation Bldg R11, Room 2201C1 TN2224 - 24 Port Digital 2-Wire Circuit Packs 22 Tempe, 400 E Tyler Mall Cab 1-16 - 484 Wkg Ports Old Main Bldg 32, Room 139 TN2224 - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 1551 S McAllister Cab 18 - 23 Wkg Ports

For Sonora Complex, S Central Plant Bldg

54 TN2224 - 24 Port Digital 2-Wire Circuit Packs 3 West, 4701 W Thunderbird Ave Cab 1-2 - 72 Wkg Ports Central Plant Bldg, Room 105 TN2224 - 24 Port Digital 2-Wire Circuit Packs 3 Poly, 6001 E Power Rd Cab 1 - 72 Wkg Ports Comm Building TN2224B - 24 Port Digital 2-Wire Circuit Packs 95 Tempe, 400 E Tyler Mall Cab 1-16 - 2050 Wkg Ports Old Main Bldg 32, Room 139

38


TN2224B - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 1551 S McAllister Cab 18 - 3 Wkg Ports


54 TN2224B - 24 Port Digital 2-Wire Circuit Packs 2 Tempe, 1711 S Rural Rd Cab 19 - 23 Wkg Ports Material Services Bldg 131, MDF TN2224B - 24 Port Digital 2-Wire Circuit Packs 4 Tempe, 1130 E University Dr Cab 20 - 84 Wkg Ports University Center Bldg, MDF TN2224B - 24 Port Digital 2-Wire Circuit Packs 3 Tempe, 801 S Mill Cab 21 - 39 Wkg Ports Tempe Center, Bldg 95 TN2224B - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 250 E Apache Blvd Cab 22 - 7 Wkg Ports Best Center Dorm Bldg 38, LL MDF TN2224B - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 601 E Stadium Dr Cab 23 - 10 Wkg Ports San Pablo Res Dorm Bldg 151, LL MDF TN2224B - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 1001 S McAllister Cab 28 - 12 Wkg Ports BioDesign Bldg 104A, Room AZBDA TN2224B - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 300 E University Dr Cab 29 - 17 Wkg Ports Foundation Bldg R11, Room 2201C1 TN2224B - 24 Port Digital 2-Wire Circuit Packs 8 West, 4701 W Thunderbird Ave Cab 1-2 - 184 Wkg Ports Central Plant Bldg, Room 105 TN2224B - 24 Port Digital 2-Wire Circuit Packs 6 Poly, 6001 E Power Rd Cab 1 - 144 Wkg Ports Comm Building TN2224B - 24 Port Digital 2-Wire Circuit Packs 3 Tempe, 400 E Tyler Mall Cab 1 - 54 Wkg Ports Old Main Bldg 32, Room 139 Lab TN2224CP - 24 Port Digital 2-Wire Circuit Packs 15 Tempe, 400 E Tyler Mall Cab 1-16 - 360 Wkg Ports Old Main Bldg 32, Room 139 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 1 Tempe, 1130 E University Dr Cab 20 - 8 Wkg Ports University Center Bldg, MDF TN2224CP - 24 Port Digital 2-Wire Circuit Packs 17 Tempe, 1551 S Rural Rd Cab 24 - 383 Wkg Ports USB Bldg 150, Room USB 1303U1 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 7 Tempe, 699 S Mill Ave Cab 25 - 170 Wkg Ports Brickyard Bldg R10A, Room BYENG 214U1 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 6 Tempe, 975 S Myrtle Ave Cab 26 - 121 Wkg Ports Lattie F Coor Bldg 65, Room L1-33U2 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 8 Tempe, 7700 S River Pkwy Cab 27 - 138 Wkg Ports Macro Technology Bldg 575, Comm Room TN2224CP - 24 Port Digital 2-Wire Circuit Packs 10 Tempe, 1001 S McAllister Cab 28 - 238 Wkg Ports BioDesign Bldg 104A, Room AZBDA TN2224CP - 24 Port Digital 2-Wire Circuit Packs 20 Tempe, 300 E University Dr Cab 29 - 472 Wkg Ports Foundation Bldg R11, Room 2201C1 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 2 Tempe, 500 E Orange Cab 30 - 31 Wkg Ports ISTB1 Bldg 108, Comm Room TN2224CP - 24 Port Digital 2-Wire Circuit Packs 3 Tempe, 1201 S McAllister Cab 31-32 - 42 Wkg Ports Hassayampa Village Bldg 160E, 2BN MDF TN2224CP - 24 Port Digital 2-Wire Circuit Packs 2 West, 4701 W Thunderbird Ave Cab 1-2 - 46 Wkg Ports Central Plant Bldg, Room 105 TN2224CP - 24 Port Digital 2-Wire Circuit Packs 3 Poly, 6001 E Power Rd Cab 1 - 72 Wkg Ports

Comm Building TN2302AP - IP Media Processors 3 Tempe, 400 E Tyler Mall Cab 1-16 - 24 Wkg Ports Old Main Bldg 32, Room 139

39


TN2302AP - IP Media Processors 4 Tempe, 1201 S McAllister Cab 31-32 - 32 Wkg Ports

Hassayampa Village Bldg 160E, 2BN MDF TN2312BP - Internet Protocol Server Interface 12 Tempe, 400 E Tyler Mall Cab 1,2,3,4,11,16 - Old Main Bldg 32, Room 139 96 Wkg Ports TN2312BP - Internet Protocol Server Interface 1 Tempe, 500 E Orange Cab 30 - 8 Wkg Ports ISTB1 Bldg 108, Comm Room TN2312BP - Internet Protocol Server Interface 4 Tempe, 1201 S McAllister Cab 31-32 - 32 Wkg Ports Hassayampa Village Bldg 160E, 2BN MDF TN2312BP - Internet Protocol Server Interface 2 West, 4701 W Thunderbird Ave Cab 1 - 16 Wkg Ports Central Plant Bldg, Room 105 TN2312BP - Internet Protocol Server Interface 2 Poly, 6001 E Power Rd Cab 1 - 16 Wkg Ports Comm Building TN2312BP - Internet Protocol Server Interface 1 Tempe, 400 E Tyler Mall Cab 1 - 8 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN2501AP - Voice Announcement Over LAN 2 Tempe, 400 E Tyler Mall Cab 1-16 - 66 Ancmnts Old Main Bldg 32, Room 139 TN2501AP - Voice Announcement Over LAN 1 West, 4701 W Thunderbird Ave Cab 1-2 - 33 Ancmnts Central Plant Bldg, Room 105 TN2501AP - Voice Announcement Over LAN 1 Poly, 6001 E Power Rd Cab 1 - 33 Ancmnts Comm Building TN2501AP - Voice Announcement Over LAN 1 Tempe, 400 E Tyler Mall Cab 1 - 33 Ancmnts

Old Main Bldg 32, Room 139 Lab TN429D - Analog DIOD Trunk - Loop Start Port 1 Tempe, 400 E Tyler Mall Cab 1-16 - 3 Wkg Ports Old Main Bldg 32, Room 139 TN429D - Analog DIOD Trunk - Loop Start Port 1 West, 4701 W Thunderbird Ave Cab 1-2 - 2 Wkg Ports Central Plant Bldg, Room 105 TN429D - Analog DIOD Trunk - Loop Start Port 1 Poly, 6001 E Power Rd Cab 1 - 2 Wkg Ports

Comm Building TN464E - 24 Channel DS1 Interface - T1 1 Tempe, 400 E Tyler Mall Cab 1-16 - 24 Channels Old Main Bldg 32, Room 139 TN464E - 24 Channel DS1 Interface - T1 1 West, 4701 W Thunderbird Ave Cab 1-2 - 24 Channels Central Plant Bldg, Room 105 TN464F - 24 Channel DS1 Interface - T1 15 Tempe, 400 E Tyler Mall Cab 1-16 - 344 Channels Old Main Bldg 32, Room 139 TN464F - 24 Channel DS1 Interface - T1 2 West, 4701 W Thunderbird Ave Cab 1-2 - 48 Channels Central Plant Bldg, Room 105 TN464F - 24 Channel DS1 Interface - T1 3 Poly, 6001 E Power Rd Cab 1 - 72 Channels Comm Building TN464F - 24 Channel DS1 Interface - T1 2 Tempe, 400 E Tyler Mall Cab 1 - 48 Channels Old Main Bldg 32, Room 139 Lab TN464GP - 24 Channel DS1 Interface - T1 5 Tempe, 400 E Tyler Mall Cab 1-16 - 107 Channels Old Main Bldg 32, Room 139 TN464GP - 24 Channel DS1 Interface - T1 2 West, 4701 W Thunderbird Ave Cab 1-2 - 48 Channels Central Plant Bldg, Room 105 TN464HP - 24 Channel DS1 Interface - T1 2 Tempe, 400 E Tyler Mall Cab 1-16 - 48 Channels

Old Main Bldg 32, Room 139 TN570C - Expansion Interface Port 1 Tempe, 1711 S Rural Rd Cab 19 Material Services Bldg 131, MDF

40


TN570C - Expansion Interface Port 1 Tempe, 1130 E University Dr Cab 20 University Center Bldg, MDF TN570C - Expansion Interface Port 1 Tempe, 801 S Mill Cab 21 Tempe Center, Bldg 95 TN570C - Expansion Interface Port 1 Tempe, 250 E Apache Blvd Cab 22 Best Center Dorm Bldg 38, LL MDF TN570C - Expansion Interface Port 1 Tempe, 601 E Stadium Dr Cab 23 San Pablo Res Dorm Bldg 151, LL MDF TN570C - Expansion Interface Port 1 Tempe, 1551 S Rural Rd Cab 24 USB Bldg 150, Room USB 1303U1 TN570D - Expansion Interface Port 16 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 TN570D - Expansion Interface Port 1 Tempe, 200 E Curry Road Cab 17 CSB Bldg 130, LL MDF TN570D - Expansion Interface Port 1 Tempe, 1551 S McAllister Cab 18


54 TN570D - Expansion Interface Port 1 Tempe, 699 S Mill Ave Cab 25 Brickyard Bldg R10A, Room BYENG 214U1 TN570D - Expansion Interface Port 1 Tempe, 975 S Myrtle Ave Cab 26 Lattie F Coor Bldg 65, Room L1-33U2 TN570D - Expansion Interface Port 1 Tempe, 7700 S River Pkwy Cab 27 Macro Technology Bldg 575, Comm Room TN570D - Expansion Interface Port 1 Tempe, 1001 S McAllister Cab 28 BioDesign Bldg 104A, Room AZBDA TN570D - Expansion Interface Port 1 Tempe, 300 E University Dr Cab 29 Foundation Bldg R11, Room 2201C1 TN570D - Expansion Interface Port 1 Tempe, 500 E Orange Cab 30 ISTB1 Bldg 108, Comm Room TN570D - Expansion Interface Port 4 West, 4701 W Thunderbird Ave Cab 2

Central Plant Bldg, Room 105 TN572 - Switch Node Clock Control 6 Tempe, 400 E Tyler Mall Cab 1-16

Old Main Bldg 32, Room 139 TN573 - Switch Node Interface Control 22 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 TN573B - Switch Node Interface Control 20 Tempe, 400 E Tyler Mall Cab 1-16

Old Main Bldg 32, Room 139 TN726B - Data Line Port 2 Tempe, 400 E Tyler Mall Cab 1-16 - 1 Wkg Port

Old Main Bldg 32, Room 139 TN744C - Call Classifier Detector Service 1 Poly, 6001 E Power Rd Cab 1 - 8 Wkg Ports Comm Building TN744D - Call Classifier Detector Service 2 Tempe, 400 E Tyler Mall Cab 1-16 - 16 Wkg Ports Old Main Bldg 32, Room 139 TN744D - Call Classifier Detector Service 1 Tempe, 1551 S McAllister Cab 18 - 8 Wkg Ports


54 TN744D - Call Classifier Detector Service 1 West, 4701 W Thunderbird Ave Cab 1-2 - 8 Wkg Ports Central Plant Bldg, Room 105 TN744D - Call Classifier Detector Service 1 Poly, 6001 E Power Rd Cab 1 - 8 Wkg Ports

41


Comm Building TN744D - Call Classifier Detector Service 1 Tempe, 400 E Tyler Mall Cab 1 - 8 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN746B - 16 Port Analog Line Circuit Pack 422 Tempe, 400 E Tyler Mall Cab 1-16 - 5507 Wkg Ports Old Main Bldg 32, Room 139 TN746B - 16 Port Analog Line Circuit Pack 57 West, 4701 W Thunderbird Ave Cab 1-2 - 807 Wkg Ports Central Plant Bldg, Room 105 TN746B - 16 Port Analog Line Circuit Pack 14 Poly, 6001 E Power Rd Cab 1 - 190 Wkg Ports Comm Building TN746B - 16 Port Analog Line Circuit Pack 4 Tempe, 400 E Tyler Mall Cab 1 - 61 Wkg Ports Old Main Bldg 32, Room 139 Lab TN746B - 16 Port Analog Line Circuit Pack 5 Tempe, 200 E Curry Road Cab 17 - 55 Wkg Ports CSB Bldg 130, LL MDF TN746B - 16 Port Analog Line Circuit Pack 9 Tempe, 1551 S McAllister Cab 18 - 137 Wkg Ports


54 TN746B - 16 Port Analog Line Circuit Pack 1 Tempe, 801 S Mill Cab 21 - 10 Wkg Ports Tempe Center, Bldg 95 TN746B - 16 Port Analog Line Circuit Pack 2 Tempe, 601 E Stadium Dr Cab 23 - 22 Wkg Ports

San Pablo Res Dorm Bldg 151, LL MDF TN747B - Central Office Trunk Line-Ground Start 1 Tempe, 400 E Tyler Mall Cab 1-16 - 2 Wkg Ports

Old Main Bldg 32, Room 139 TN747B - Central Office Trunk Line-Ground Start 2 West, 4701 W Thunderbird Ave Cab 1-2 - 8 Wkg Ports

Central Plant Bldg, Room 105 TN747B - Central Office Trunk Line-Ground Start 1 Tempe, 400 E Tyler Mall Cab 1 - 8 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN748D - Tone Detector Service 24 Tempe, 400 E Tyler Mall Cab 1-16 - 144 Wkg Ports Old Main Bldg 32, Room 139 TN748D - Tone Detector Service 2 Tempe, 200 E Curry Road Cab 19 - 12 Wkg Ports CSB Bldg 130, LL MDF TN748D - Tone Detector Service 5 West, 4701 W Thunderbird Ave Cab 1-2 - 30 Wkg Ports Central Plant Bldg, Room 105 TN748D - Tone Detector Service 1 Tempe, 400 E Tyler Mall Cab 1 - 6 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN754 - 8 Port Digital 4-Wire Circuit Pack 49 Tempe, 400 E Tyler Mall Cab 1-16 - 252 Wkg Ports Old Main Bldg 32, Room 139 TN754B - 8 Port Digital 4-Wire Circuit Pack 181 Tempe, 400 E Tyler Mall Cab 1-16 - 986 Wkg Ports Old Main Bldg 32, Room 139 TN754B - 8 Port Digital 4-Wire Circuit Pack Tempe, 1551 S McAllister Cab 18 - 4 Wkg Ports


54 TN754B - 8 Port Digital 4-Wire Circuit Pack 53 West, 4701 W Thunderbird Ave Cab 1-2 - 284 Wkg Ports Central Plant Bldg, Room 105 TN754B - 8 Port Digital 4-Wire Circuit Pack 1 Poly, 6001 E Power Rd Cab 1 - 0 Wkg Ports Comm Building TN754B - 8 Port Digital 4-Wire Circuit Packs 14 Tempe, 400 E Tyler Mall Cab 1 - 75 Wkg Ports Old Main Bldg 32, Room 139 Lab TN754C - 8 Port Digital 4-Wire Circuit Packs 1 Tempe, 400 E Tyler Mall Cab 1-16 - 5 Wkg Ports Old Main Bldg 32, Room 139

42


TN754C - 8 Port Digital 4-Wire Circuit Packs 2 Tempe, 400 E Tyler Mall Cab 1 - 2 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN763D - Auxiliary Trunk Circuit Pack 2 Tempe, 400 E Tyler Mall Cab 1-16 - 5 Wkg Ports

Old Main Bldg 32, Room 139 TN763D - Auxiliary Trunk Circuit Pack 1 West, 4701 W Thunderbird Ave Cab 1-2 - 3 Wkg Ports

Central Plant Bldg, Room 105 TN763D - Auxiliary Trunk Circuit Pack 1 Poly, 6001 E Power Rd Cab 1 - 0 Wkg Ports

Comm Building TN763D - Auxiliary Trunk Circuit Pack 1 Tempe, 400 E Tyler Mall Cab 1 - 0 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN767B - 24 Channel DS1 Interface - T1 1 Tempe, 400 E Tyler Mall Cab 1-16 - 24 Channels Old Main Bldg 32, Room 139 TN767C - 24 Channel DS1 Interface - T1 2 Tempe, 400 E Tyler Mall Cab 1-16 - 24 Channels Old Main Bldg 32, Room 139 TN767C - 24 Channel DS1 Interface - T1 2 Poly, 6001 E Power Rd Cab 1 - 21 Channels Comm Building TN767D - 24 Channel DS1 Interface - T1 1 Tempe, 400 E Tyler Mall Cab 1-16 - 24 Channels Old Main Bldg 32, Room 139 TN767E - 24 Channel DS1 Interface - T1 22 Tempe, 400 E Tyler Mall Cab 1-16 - 526 Channels Old Main Bldg 32, Room 139 TN767E - 24 Channel DS1 Interface - T1 4 West, 4701 W Thunderbird Ave Cab 1-2 - 88 Channels Central Plant Bldg, Room 105 TN767E - 24 Channel DS1 Interface - T1 2 Poly, 6001 E Power Rd Cab 1 - 48 Channels

Comm Building TN768 - Tone-Clock Control 20 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 TN768 - Tone Clock Control 2 Tempe, 200 E Curry Road Cab 17

CSB Bldg 130, LL MDF TN771D - Maintenance/Test Service 2 Tempe, 400 E Tyler Mall Cab 1-16 - 4 Wkg Ports Old Main Bldg 32, Room 139 TN771D - Maintenance/Test Service 1 Tempe, 1130 E University Dr Cab 20 - 3 Wkg Ports University Center Bldg, MDF TN771D - Maintenance/Test Service 1 Tempe, 801 S Mill Cab 21 - 3 Wkg Ports Tempe Center, Bldg 95 TN771D - Maintenance/Test Service 2 West, 4701 W Thunderbird Ave Cab 1-2 - 6 Wkg Ports Central Plant Bldg, Room 105 TN771D - Maintenance/Test Service 1 Poly, 6001 E Power Rd Cab 1 - 3 Wkg Ports Comm Building TN771D - Maintenance/Test Service 1 Tempe, 400 E Tyler Mall Cab 1 - 3 Wkg Ports Old Main Bldg 32, Room 139 Lab TN771DP - Maintenance/Test Service 1 Tempe, 250 E Apache Blvd Cab 22 - 3 Wkg Ports Best Center Dorm Bldg 38, LL MDF TN771DP - Maintenance/Test Service 2 Tempe, 1201 S McAllister Cab 31-32 - 6 Wkg Ports

Hassayampa Village Bldg 160E, 2BN MDF TN775B - Maintenance Service 1 Tempe, 1551 S McAllister Cab 18


54 TN775C - Maintenance Service 1 Tempe, 1711 S Rural Rd Cab 19

43


Material Services Bldg 131, MDF TN775C - Maintenance Service 1 Tempe, 1130 E University Dr Cab 20 University Center Bldg, MDF TN775C - Maintenance Service 1 Tempe, 801 S Mill Cab 21 Tempe Center, Bldg 95 TN775C - Maintenance Service 1 Tempe, 250 E Apache Blvd Cab 22 Best Center Dorm Bldg 38, LL MDF TN775C - Maintenance Service 1 Tempe, 601 E Stadium Dr Cab 23 San Pablo Res Dorm Bldg 151, LL MDF TN775D - Maintenance Service 16 Tempe, 400 E Tyler Mall Cab 1-16 Old Main Bldg 32, Room 139 TN775D - Maintenance Service 1 Tempe, 200 E Curry Road Cab 17 CSB Bldg 130, LL MDF TN775D - Maintenance Service 1 Tempe, 1551 S Rural Rd Cab 24 USB Bldg 150, Room USB 1303U1 TN775D - Maintenance Service 1 Tempe, 699 S Mill Ave Cab 25 Brickyard Bldg R10A, Room BYENG 214U1 TN775D - Maintenance Service 1 Tempe, 975 S Myrtle Ave Cab 26 Lattie F Coor Bldg 65, Room L1-33U2 TN775D - Maintenance Service 1 Tempe, 7700 S River Pkwy Cab 27 Macro Technology Bldg 575, Comm Room TN775D - Maintenance Service 1 Tempe, 1001 S McAllister Cab 28 BioDesign Bldg 104A, Room AZBDA TN775D - Maintenance Service 1 Tempe, 300 E University Dr Cab 29 Foundation Bldg R11, Room 2201C1 TN775D - Maintenance Service 2 West, 4701 W Thunderbird Ave Cab 1-2 Central Plant Bldg, Room 105 TN775D - Maintenance Service 1 Poly, 6001 E Power Rd Cab 1 Comm Building TN775D - Maintenance Service 1 Tempe, 400 E Tyler Mall Cab 1

Old Main Bldg 32, Room 139 Lab TN793 - 24 Port Analog 2-Wire Circuit Pack 15 Tempe, 400 E Tyler Mall Cab 1-16 - 292 Wkg Ports Old Main Bldg 32, Room 139 TN793 - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 1711 S Rural Rd Cab 19 - 8 Wkg Ports Material Services Bldg 131, MDF TN793 - 24 Port Analog 2-Wire Circuit Pack 3 Tempe, 1551 S Rural Rd Cab 24 - 44 Wkg Ports USB Bldg 150, Room USB 1303U1 TN793 - 24 Port Analog 2-Wire Circuit Pack 3 Tempe, 1001 S McAllister Cab 28 - 51 Wkg Ports BioDesign Bldg 104A, Room AZBDA TN793 - 24 Port Analog 2-Wire Circuit Pack 5 Poly, 6001 E Power Rd Cab 1 - 109 Wkg Ports Comm Building TN793B - 24 Port Analog 2-Wire Circuit Pack 13 Tempe, 400 E Tyler Mall Cab 1-16 - 253 Wkg Ports Old Main Bldg 32, Room 139 TN793B - 24 Port Analog 2-Wire Circuit Pack 11 Tempe, 1551 S McAllister Cab 18 - 251 Wkg Ports


54 TN793B - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 1130 E University Dr Cab 20 - 19 Wkg Ports University Center Bldg, MDF TN793B - 24 Port Analog 2-Wire Circuit Pack 2 Tempe, 801 S Mill Cab 21 - 15 Wkg Ports

44


Tempe Center, Bldg 95 TN793B - 24 Port Analog 2-Wire Circuit Pack 2 Tempe, 250 E Apache Blvd Cab 22 - 36 Wkg Ports Best Center Dorm Bldg 38, LL MDF TN793B - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 601 E Stadium Dr Cab 23 - 20 Wkg Ports San Pablo Res Dorm Bldg 151, LL MDF TN793B - 24 Port Analog 2-Wire Circuit Pack 2 Tempe, 1551 S Rural Rd Cab 24 - 42 Wkg Ports USB Bldg 150, Room USB 1303U1 TN793B - 24 Port Analog 2-Wire Circuit Pack 8 Tempe, 699 S Mill Ave Cab 25 - 149 Wkg Ports Brickyard Bldg R10A, Room BYENG 214U1 TN793B - 24 Port Analog 2-Wire Circuit Pack 15 Tempe, 975 S Myrtle Ave Cab 26 - 333 Wkg Ports Lattie F Coor Bldg 65, Room L1-33U2 TN793B - 24 Port Analog 2-Wire Circuit Pack 3 Tempe, 7700 S River Pkwy Cab 27 - 57 Wkg Ports Macro Technology Bldg 575, Comm Room TN793B - 24 Port Analog 2-Wire Circuit Pack 6 Tempe, 1001 S McAllister Cab 28 - 143 Wkg Ports BioDesign Bldg 104A, Room AZBDA TN793B - 24 Port Analog 2-Wire Circuit Pack 8 Tempe, 300 E University Dr Cab 29 - 176 Wkg Ports Foundation Bldg R11, Room 2201C1 TN793B - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 1201 S McAllister Cab 31-32 - 0 Wkg Ports Hassayampa Village Bldg 160E, 2BN MDF TN793B - 24 Port Analog 2-Wire Circuit Pack 15 West, 4701 W Thunderbird Ave Cab 1-2 - 360 Wkg Ports Central Plant Bldg, Room 105 TN793B - 24 Port Analog 2-Wire Circuit Pack 17 Poly, 6001 E Power Rd Cab 1 - 400 Wkg Ports Comm Building TN793B - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 400 E Tyler Mall Cab 1 - 24 Wkg Ports Old Main Bldg 32, Room 139 Lab TN793CP - 24 Port Analog 2-Wire Circuit Pack 6 Tempe, 500 E Orange Cab 30 - 115 Wkg Ports ISTB1 Bldg 108, Comm Room TN793CP - 24 Port Analog 2-Wire Circuit Pack 9 Tempe, 1201 S McAllister Cab 31-32 - 163 Wkg Ports Hassayampa Village Bldg 160E, 2BN MDF TN793CP - 24 Port Analog 2-Wire Circuit Pack 1 Tempe, 400 E Tyler Mall Cab 1 - 8 Wkg Ports

Old Main Bldg 32, Room 139 Lab TN799DP - Control-LAN Interface Port 7 Tempe, 400 E Tyler Mall Cab 1-16 - 7 Wkg Ports Old Main Bldg 32, Room 139 TN799DP - Control-LAN Interface Port 1 Tempe, 1201 S McAllister Cab 31-32 - 1 Wkg Port Hassayampa Village Bldg 160E, 2BN MDF TN799DP - Control-LAN Interface Port 2 West, 4701 W Thunderbird Ave Cab 1-2 - 2 Wkg Ports Central Plant Bldg, Room 105 TN799DP - Control-LAN Interface Port 1 Poly, 6001 E Power Rd Cab 1 - 1 Wkg Port Comm Building TN799DP - Control-LAN Interface Port 1 Tempe, 400 E Tyler Mall Cab 1 - 1 Wkg Port

Old Main Bldg 32, Room 139 Lab TN801B - Multi-Application Platform for DEFINITY 1 Tempe, 400 E Tyler Mall Cab 1-16 - 2 Wkg Ports

(MAPD) Port Old Main Bldg 32, Room 139

1.3.2.2. CSU and Power

45


Equipment Type Quantity Location Circuits

Paradyne 3000 Chassis 1 ASU Poly Comm Building Paradyne 3151 9 6032 S Williams Campus Loop W 9

SENS CM & 70 Charger & Batt 1

Paradyne 3150 2 ASU Poly Bee Facility 2 SENS CM & 70 Charger & Batt 1 6858 E. Pecos Rd.

Paradyne 3000 Chassis 1 ASU West Campus

Paradyne 3151 10 4701 W. Thunderbird Rd., Glend. 10 SENS CM & 70 Charger & Batt 1

LaMarche A86B Rectifier 12 LaMarche A31-10K-48V-A6 1

GNB 90A11 Battery Cell 24

SENS CM & 70 Charger & Batt 1 ASU KAET South Mountain Tower

SENS CM & 70 Charger & Batt 1 ASU Tempe, Stauffer, Bldg. 24, 950 S. Forest Mall

AT&T Rectifier & battery 1 Macro Technolgies, Research Park Paradyne 3000 Chassis 1 7700 S. River Pkway

Paradyne 3151 4 4

SENS CM & 70 Charger & Batt 1 Manzanita Hall, Bldg. 61 Paradyne 3150 2 600 E. University Dr. 2

SENS CM & 70 Charger & Batt 1 Community Services Building

Paradyne 3000 Chassis 1 200 E. Curry Rd. Paradyne 3150 4 4

SENS CM & 70 Charger & Batt 1 Fulton Eng. Center, Brickyard

Paradyne 3000 Chassis 1 699 S. Mill Avenue Paradyne 3150 4 4

BEST 7KW FERRUPS 1 SONORA South Central Plant

1551 S. McAllister

LaMarche A31-10K-48V-A6 1 ASU Old Main LaMarche A31-5K-48V-A6 1 400 E. Tyler Mall LaMarche A86B Rectifier 24 LaMarche A86B Rectifier 12

CPC HV160 1 BEST 7KW FERRUPS 1

GNB 90A19 Battery Cell 46 GNB 90A15 Battery Cell 24

CUMMINS DSHAC Diesel Generator 1

46


Paradyne 3000 Chassis 6 Paradyne 3151 65 65

Paradyne 3150 2 ASU DPC 2

411 N. Central Ave

Paradyne 3000 Chassis 1 ASU Police Dept Paradyne 3151 10 325 E. Apache Blvd 10

Paradyne 3150 2 University Center 2

1130 E University

Paradyne 3150 2 Material Services 2 1711 S. Rural Rd

1.3.2.3. Transport, UPS, Misc.

Equipment Type Qty Location Application Circuits

per unit D4-Channel Bank D4-Channel Bank, 1 Univ. Commons-Dwntn, Tempe Off-Premise Extension, 24

Telco Systems Edgelink 300 215 N. 7th St. analog

D4-Channel Bank, 1 Animal Care, Off-Premise Extension, 13 Telco Systems Edgelink 300 2325 E. Rio Salado Pkwy. analog

D4-Channel Bank, 1 Softball Field Off-Premise Extension, 21

Telco Systems Edgelink 300 510 S. Athletes Pl analog

D4-Channel Bank, 1 St. Lukes Hospital, Psych Labs Off-Premise Extension, 8 Telco Systems Edgelink 300 1492 S. Mill Ave., Tempe analog

D4-Channel Bank, 1 ASU Poly, Off-Premise Extension, 14

Telco Systems Edgelink 300 Williams Community School analog Avaya MCK Extenders

Avaya MCK 6000 Branch 2 ASU Poly Comm Building Off-Premise digital 1 Office Extenders, Gateway 6032 S Williams Campus Loop W stations

Avaya MCK 6000 Branch 2 ASU Poly Bee Facility Off-Premise digital 1 Office Extenders, Remote 6858 E. Pecos Rd. stations

Microwave Radios Ceragon FibeAir 1528 18Ghz, 2 ASU West Campus, Central Plant Microwave Radio 2 -

OC-3 Radio 4701 W. Thunderbird Rd., Glend. 100 Mb, 45 Mb

Ceragon FibeAir 1528 18Ghz, 4 ASU KAET South Mountain Tower Microwave Radio 4 - OC-3 Radio 155 Mb

47


Ceragon FibeAir 1528 18Ghz, 2 ASU Tempe, Stauffer, Bldg. 24, Microwave Radio 2 -

OC-3 Radio 950 S. Forest Mall 100 Mb, 45 Mb

Ceragon FibeAir 1528 18Ghz, 2 Macro Technolgies, Research Park Microwave Radio 2 - OC-3 Radio 7700 S. River Pkway 100 Mb, 45 Mb

Ceragon FibeAir 1528 18Ghz, 2 Manzanita Hall, Bldg. 61 Microwave Radio 2 -

OC-3 Radio 600 E. University Dr. 100 Mb, 45 Mb

Ceragon FibeAir 1528 18Ghz, 2 ASU Poly Comm Building Microwave Radio 3 - OC-3 Radio 6032 S Williams Campus Loop W 45 Mb

Ceragon FibeAir 1528 18Ghz, 2 Manzanita Hall, Bldg. 61 Microwave Radio 3 -

OC-3 Radio 600 E. University Dr. 45 Mb

Ceragon FibeAir 1500 38Ghz, 2 ASU Poly Comm Building Microwave Radio 2 - OC-3 Radio 6032 S Williams Campus Loop W 100 Mb, 45 Mb

Ceragon FibeAir 1500 38Ghz, 2 ASU Poly Bee Facility Microwave Radio 2 -

OC-3 Radio 6858 E. Pecos Rd. 100 Mb, 45 Mb

Ceragon FibeAir 1500I 23Ghz, 2 Community Services Building Microwave Radio 2 - OC-3 Radio 200 E. Curry Rd. 100 Mb, 8 T-1

Ceragon FibeAir 1500I 23Ghz, 2 Manzanita Hall, Bldg. 61 Microwave Radio 2 -

OC-3 Radio 600 E. University Dr. 100 Mb, 8 T-1

Nera Citylink 23Ghz 1 Fulton Eng. Center, Brickyard Microwave Radio 2 - FastEthernet 699 S. Mill Avenue 100 Mb, 4 T-1

Nera Citylink 23Ghz 1 ASU Tempe, Stauffer, Bldg. 24, Microwave Radio 2 -

FastEthernet 950 S. Forest Mall 100 Mb, 4 T-1 Multiplexers

Ceragon FibeAir 45 Mb 1 ASU West Campus, Central Plant Multiplexer-DS3 29

DS3 Multiplexer 4701 W. Thunderbird Rd., Glend. 1-45 Mb, 28 T-

1

Ceragon FibeAir 45 Mb 1 ASU Tempe Old Main Multiplexer-DS3 29

DS3 Multiplexer 400 E. Tyler Mall 1-45 Mb, 28 T-

1

RAD Optimax T3 1 Macro Technolgies, Research Park Multiplexer-DS3 29

45 Mb DS3 Multiplexer 7700 S. River Pkway 1-45 Mb, 28 T-

1

RAD Optimax T3 2 ASU Tempe Old Main Multiplexer-DS3 29

45 Mb DS3 Multiplexer 400 E. Tyler Mall, Tempe 1-45 Mb, 28 T-

1 Multiplexers

48


RAD Optimax T3 1 ASU Poly Comm Building Multiplexer-DS3 29

45 Mb DS3 Multiplexer 6032 S Williams Campus Loop W 1-45 Mb, 28 T-

1

RAD Optimax 45L 1 Manzanita Hall, Bldg. 61 Multiplexer-Fiber Optic 30 F/O to DS3 to T1 Multiplexer 600 E. University Dr. to DS3 to T1 2-Fiber, 28 T-1

RAD Optimax 45L 2 ASU Tempe Old Main Multiplexer-Fiber Optic 30

F/O to DS3 to T1 Multiplexer 400 E. Tyler Mall to DS3 to T1 2-Fiber, 28 T-1

RAD Optimax 45L 1 ASU Police Department Multiplexer-Fiber Optic 30 F/O to DS3 to T1 Multiplexer 3254 E. Apache Blvd. to DS3 to T1 2-Fiber, 28 T-1

RAD Optimax 45L 1 ASU Poly ISTB3 Multiplexer-Fiber Optic 30

F/O to DS3 to T1 Multiplexer 7417 E. Unity Ave. to DS3 to T1 2-Fiber, 28 T-1

RAD Optimax 45L 1 ASU Poly Comm Building Multiplexer-Fiber Optic 30 F/O to DS3 to T1 Multiplexer 6032 S Williams Campus Loop W to DS3 to T1 2-Fiber, 28 T-1

RAD Optimax 45L 2 ASU Tempe Old Main GeoMax Multiplexer-Fiber Optic 30

F/O to DS3 to T1 Multiplexer 400 E. Tyler Mall to DS3 to T1 2-Fiber, 28 T-1

Canoga Perkins F/O to T1 1 Manzanita Hall, Bldg. 61 Multiplexer-Fiber Optic 10 Multiplexer 600 E. University Dr. to T1 2 Fiber, 8 T1

Canoga Perkins F/O to T1 1 ASU Tempe Old Main Multiplexer-Fiber Optic 10

Multiplexer 400 E. Tyler Mall to T1 2 Fiber, 8 T1 Modems/Converters

Canoga Perkins 2345 F/O to 1 ASU Poly Comm Building Fiber Optic to T3 45 Mb 2 T3 6032 S Williams Campus Loop W Modem 1 Fiber, 1 T3

Canoga Perkins 2345 F/O to 1 ASU Poly Administrative Serv. Fiber Optic to T3 45 Mb 2 T3 5998 S. Twining Modem 1 Fiber, 1 T3

RAD RICi T3 to Fast Ethernet 1 ASU Poly Comm Building T3 to 100Mb FastEthernet 2 Converter 6032 S Williams Campus Loop W Converter 45 Mb, 100 Mb

Canoga Perkins 2345 F/O to 4 Manzanita Hall, Bldg. 61 Fiber Optic to T3 45 Mb 2

T3 600 E. University Dr. Modem 1 Fiber, 1 T3

Canoga Perkins 2345 F/O to 3 ASU Tempe Old Main Fiber Optic to T3 45 Mb 2 T3 400 E. Tyler Mall Modem 1 Fiber, 1 T3

Canoga Perkins 2345 F/O to 1 ASU Tempe, Stauffer, Bldg. 24, Fiber Optic to T3 45 Mb 2 T3 950 S. Forest Mall Modem 1 Fiber, 1 T3

RAD RICi T3 to Fast Ethernet 1 ASU Tempe Old Main T3 to 100Mb FastEthernet 2 Converter 400 E. Tyler Mall Converter 45 Mb, 100 Mb

49


Avaya, Multi-Tech USB 4 ASU Tempe Old Main Alarm Reporting, INADS 1

Modem 400 E. Tyler Mall S8710s, SIP Servers analog

Avaya, Multi-Tech USB 2 ASU West Campus Alarm Reporting, INADS 1 Modem 4701 W. Thunderbird Rd., Glend. S8710s analog

Avaya, Multi-Tech USB 2 ASU Poly Comm Building Alarm Reporting, INADS 1

Modem 6032 S Williams Campus Loop W S8710s analog Hubs

3Com 8 port Hub 2 ASU KAET South Mountain Tower Ethernet Hub 8 Avaya UPS

Avaya Series 1 UPS 2 ASU Tempe Old Main UPS for S8710B 2 700 VA-2000 VA 400 E. Tyler Mall Voice Comm Server

Avaya Series 1 UPS 2 ASU West Campus, Central Plant UPS for S8710B 2

700 VA-2000 VA 4701 W. Thunderbird Rd., Glend. Voice Comm Server

Avaya Series 1 UPS 2 ASU Poly Comm Building UPS for S8710B 2 700 VA-2000 VA 6032 S Williams Campus Loop W Voice Comm Server

Avaya RS9RM 6000 VA UPS with 1 ASU University Center Cabinet 20, Battery 1 RS9RM Extended Battery Module 1130 E. University Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU Tempe Center Cabinet 21, Battery 1

RS9RM Extended Battery Module 801 S. Mill Ave. Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU Best Center Residence Hall Cabinet 22, Battery 1 RS9RM Extended Battery Module 1201 S. Forest Ave. Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU San Pablo Residence Hall Cabinet 23, Battery 1 RS9RM Extended Battery Module 555 E. Veterans Way Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU University Services Bldg Cabinet 24, Battery 1 RS9RM Extended Battery Module 1551 S. Rural Rd. Holdover

Avaya RS9RM 6000 VA UPS with 1 Fulton Eng. Center, Brickyard Cabinet 25, Battery 1 RS9RM Extended Battery Module 699 S. Mill Avenue Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU Lattie Coor Bldg Cabinet 26, Battery 1 RS9RM Extended Battery Module 976 S. Forest Mall Holdover

Avaya RS9RM 6000 VA UPS with 1 Macro Technolgies, Research Park Cabinet 27, Battery 1 RS9RM Extended Battery Module 7700 S. River Pkway Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU BioDesign A Cabinet 28, Battery 1 RS9RM Extended Battery Module 951 S. Mcallister Ave. Holdover

50


Avaya RS9RM 6000 VA UPS with 1 ASU Foundation Bldg Cabinet 29, Battery 1 RS9RM Extended Battery Module 300 E. University Holdover

Avaya RS9RM 6000 VA UPS with 1 ASU ISTB-1 Cabinet 30, Battery 1 RS9RM Extended Battery Module 550 E. Orange St. Holdover

Avaya SIP Proxy Servers Avaya SIP Proxy Servers 2 ASU Tempe Old Main SIP Protocol 2

S8500B & S8500C 400 E. Tyler Mall Avaya Terminal Servers Avaya SAT Terminal e/w 2 ASU Tempe Old Main S8710B Terminal 1

Perle I/O LAN Terminal Server 400 E. Tyler Mall, Tempe

Avaya SAT Terminal e/w 1 ASU West Campus, Central Plant S8710B Terminal 1 Perle I/O LAN Terminal Server 4701 W. Thunderbird Rd., Glend.

Avaya SAT Terminal e/w 1 ASU Poly Comm Building S8710B Terminal 1

Perle I/O LAN Terminal Server 6032 S Williams Campus Loop W

1.3.2.4. Cisco Equipment

Equipment Type Qty Location Circuits

Cisco Call Managers

Pilot Call Manager 4.1.3 1 ASU Tempe Old Main 2 Publisher 400 E. Tyler Mall

Call Manager 4.1.3 2 ASU Downtown Campus 2

Publisher & Subscriber 1 Managed Srv, 411 N. Central Ave.

Call Manager 4.1.3 1 ASU DPC, NHI 1 Subscriber 2 Managed Srv, 500 N. 3rd. St

Call Manager 4.1.3 1 ASU Mercado 1

Subscriber 3 Managed Srv, 502 E. Monroe

Call Manager 6.1 2 ASU Tempe, SkySong/Old Main 2 Publisher & Subscriber 1 Managed Srv, 400 E. Tyler Mall Cisco Unity Voice Mail

Unity 4.1.3 1 ASU Downtown Campus 1 Primary Server Managed Srv, 411 N. Central Ave.

Unity 6.1 3 ASU Tempe Old Main 3

Primary, Failover, Exchange Srv Managed Srv, 400 E. Tyler Mall Cisco Surviable Remote Site

Telephony

51


Cisco 3825 Router/Gateway 1 ASU DPC Post Office 1 Managed Srv, 500 N. Central

Cisco 3845 Router/Gateway 1 ASU SkySong 1 Managed Srv, 1475 N. Scottsdale Rd.

Cisco 2811 Router/Gateway ASU DPC, GRLC 1 Managed Srv, 1124 N. 3rd. St.

Cisco 2851 Router/Gateway 1 ASU Downtown Campus MU 1 Managed Srv, 455 N. 3rd. St

Cisco PSTN Gateway Cisco 2851 Router/Gateway 1 ASU Mercado 1

Managed Srv, 502 E. Monroe

Cisco 2851 Router/Gateway 1 ASU NHI 1 Managed Srv, 500 N. 3rd. St

Cisco 2851 Router/Gateway 1 ASU Downtown Campus 1 Managed Srv, 411 N. Central Ave.

Cisco VG224/VG248 Analog Voice Gatewway

Cisco VG224 1 ASU DPC, NHI 24 Managed Srv, 500 N. 3rd. St

Cisco VG224 1 ASU DPC Post Office 24 Managed Srv, 500 N. Central

Cisco VG224 4 ASU DPC Post Office 96 Managed Srv, 500 N. Central

Cisco VG248 1 ASU Mercado 48 Managed Srv, 502 E. Monroe

Cisco VG248 1 ASU SkySong 48 Managed Srv, 1475 N. Scottsdale Rd.

Cisco Emergency Responder CER Primary 1 ASU Downtown Campus 1

Managed Srv, 411 N. Central Ave.

CER Failover 1 ASU DPC, NHI 1 Managed Srv, 500 N. 3rd. St

CER Primary & Failover Server 2 ASU Tempe, SkySong/Old Main 2 Managed Srv, 400 E. Tyler Mall

Cisco Telephones Cisco 7912 203 ASU Downtown Campus Complex 203


Cisco 7936 32 ASU Downtown Campus Complex 32

52



Cisco 7960 1 ASU Downtown Campus Complex 1 Managed Srv, 411 N. Central Ave.



Cisco IP Communicator 14 ASU Downtown Campus Complex 14 Managed Srv, 411 N. Central Ave.

Cisco VGC analog devices: 31 ASU Downtown Campus Complex 31 faxes, modems Managed Srv, 411 N. Central Ave.

Cisco 7911 80 ASU Downtown Campus Complex 80




Cisco CTI Port 22 ASU Downtown Campus Complex 22 Computer Telephony Interface Managed Srv, 411 N. Central Ave.

Cisco 7936 3 ASU SkySong 3

Managed Srv, 1475 N. Scottsdale Rd.

Cisco 7941G-GE 51 ASU SkySong 51 Managed Srv, 1475 N. Scottsdale Rd.

Cisco 7961G-GE 104 ASU SkySong 104 Managed Srv, 1475 N. Scottsdale Rd.

Cisco 7970 16 ASU SkySong 16 Managed Srv, 1475 N. Scottsdale Rd.

Cisco IP Communicator 4 ASU SkySong 4 Managed Srv, 1475 N. Scottsdale Rd.

Third-Party SIP Device 1 ASU SkySong 1 Managed Srv, 1475 N. Scottsdale Rd.

Cisco VGC analog devices: 3 ASU SkySong 3 faxes, modems Managed Srv, 1475 N. Scottsdale Rd.

53


1.3.3. Voice Station Inventory

1.3.3.1. Tempe Campus

Building |Set Type> AnalogTDM

Digital VoIP Total Building

1100 E UNIV 7 26 0 33 1270 E BROADWAY 7 0 0 7 20 E UNI 1 0 6 7 216 E 7TH ST 1 0 0 1 234 N CENTRAL 0 0 14 14 511 W UNIV 1 0 0 1 601 ALPHA 2 0 0 2 606 ALPHA 1 0 0 1 609 ALPHA 1 0 0 1 714 ALPHA 1 0 0 1 717 ALPHA 1 0 0 1 ACACIA HALL 13 0 0 13 ACHAL 30 0 0 30 ADE COM I 190 5 0 195 ADE COM II CC 1 0 0 1 ADE COM II E 67 0 0 67 ADE COM II W 73 5 0 78 AED 38 30 0 68 ANIMAL CARE 4 2 0 6 AQUATIC 7 6 0 13 ARCH 48 48 0 96 ARCHIVES 2 10 0 12 AREA 59 7 0 0 7 ARROYO HALL 14 0 0 14 ART ANNEX 4 0 0 4 ART BLDG 52 11 0 63 ART WHS 9 0 0 9 ASUPD 40 149 0 189 BA 157 230 0 387 BAC 136 128 0 264 BAND BLDG 1 0 0 1 BEST 61 13 0 74 BIO DES A 86 161 0 247 BIO DES B 50 156 0 206 BOOKSTORE 67 37 0 104 BYAC 11 5 0 16 BYENG 62 224 0 286 BYOH 6 35 0 41 CENT PLNT MN 12 13 0 25 CENT PLNT SO 5 9 0 14 CENTERPOINT 12 0 87 99 CERAMICS 1 0 0 1 CHOLLA 96 19 0 115 CHP 5 3 0 8

54


CHUPAROSA HALL 19 3 0 22 COB 51 29 0 80 COOR 156 301 0 457 CORNSTN 0 0 7 7 CPCOMM 189 350 8 547 CRI 4 0 0 4 CSB 43 96 0 139 DISCVRY 39 63 0 102 DIXIE GAM 35 51 0 86 DTC 2 0 0 2 EC A 57 71 0 128 EC ANNEX 2 21 0 23 EC B 49 19 0 68 EC C 6 7 0 13 EC D 8 7 0 15 EC E 7 3 0 10 EC F 9 19 0 28 EC G 42 84 0 126 ED LEC 2 0 0 2 ERC 125 96 0 221 FAM STUD 3 10 0 13 FARMER 91 121 0 212 FINE ARTS 20 29 0 49 FOREST MALL CAF 3 0 0 3 FOUND ANX 47 18 0 65 FOUND BLD 109 481 0 590 FOUND BLDG 5 21 0 26 FOUND PRK 20 0 0 20 GAM AUD 32 32 0 64 GIOS 36 71 0 107 GROUNDS NORTH 4 4 0 8 GROUNDS SOUTH 2 2 0 4 GWC 161 137 0 298 HAYDEN HALL E 21 2 0 23 HAYDEN HALL M 16 1 0 17 HAYDEN HALL W 14 0 0 14 HAYDEN LIB 69 163 0 232 HEC 27 21 0 48 HONRS CNST TRL 8 0 0 8 ICA 70 211 0 281 INTDSA 17 69 0 86 INTDSB 40 194 0 234 IRISH 26 29 0 55 ISTB1 57 103 0 160 ISTB2 34 16 0 50 ISTB5 4 18 0 22 JOJOBA HALL 13 0 0 13 KERR 2 0 0 2 LAW BLDG 52 129 0 181 LAW LIB 16 46 0 62

55


LL 189 77 0 266 LOT 17 2 0 0 2 LOT 59 2 0 0 2 LS A 60 17 0 77 LS B 3 0 0 3 LS C 70 45 0 115 LS E 80 54 0 134 LYCEUM 3 1 0 4 MAINT STOR 1 1 0 2 MANZI 126 18 0 144 MAT SVCS 9 24 0 33 MATT CENT 37 96 0 133 MATT HALL 13 12 0 25 MCCLNTCK 31 33 0 64 MOEUR 13 50 0 63 MOHAVE HALL 24 24 0 48 MSHAL 27 16 0 43 MU 144 117 0 261 MURDOCK 3 0 0 3 MUSIC EAST 68 18 0 86 MUSIC EXP 40 10 0 50 N CAMPUS EXPR 1 0 0 1 NEEB 1 0 0 1 NOBLE 15 29 0 44 OCOTILLO 56 17 0 73 OCSS 2 0 9 11 OLD MAIN 78 81 8 167 PACKARD 24 8 0 32 PAYNE 88 120 0 208 PE EAST 43 8 0 51 PE WEST 20 13 0 33 PS 1 17 0 0 17 PS 2 18 0 0 18 PS 3 15 0 0 15 PS 4 35 0 0 35 PS 5 33 0 0 33 PS 6 8 3 0 11 PS 7 34 0 0 34 PS A 125 48 0 173 PS B 43 18 0 61 PS C 38 24 0 62 PS D 42 42 0 84 PS E 3 3 0 6 PS F 128 94 0 222 PS G 3 5 0 8 PS H 48 16 0 64 PSYCH MAIN 72 59 0 131 PSYCH NORTH 39 94 0 133 PV EAST 71 5 0 76 PV MAIN 64 9 0 73

56


PV WEST 53 28 0 81 RITTER 13 10 0 23 RSPKII 47 150 0 197 RSPKIII 0 2 0 2 RSS1 5 4 0 9 RSS2 2 7 0 9 RSS4 2 0 0 2 RSS5 4 1 0 5 SAN PABLO 42 12 0 54 SBS TEMP 5 29 0 34 SD STAD 5 0 0 5 SDS 150 25 0 175 SHESC 12 56 0 68 SICB1 0 1 0 1 SOCCER 7 0 0 7 SOFTBALL 15 0 0 15 SOLAR 1 0 0 1 SONORA 52 11 0 63 SRC 33 39 0 72 SS 44 84 0 128 SSB 113 426 0 539 ST LUKES 8 0 0 8 STAUF 85 194 0 279 STUD HLTH 36 89 0 125 SUN ANGL STAD 3 0 0 3 SURPLUS 6 1 0 7 SW1 453 23 0 476 TEMPE CENT 28 79 0 107 TENNIS 3 2 0 5 TOWER CENT 25 6 0 31 TYLER MALL CANT 3 0 0 3 U COMMN 35 0 0 35 UAC 69 71 0 140 UAS 15 71 0 86 UNIV CENT 12 67 0 79 UNIV CLUB 14 4 0 18 UNIV TOWERS 25 43 0 68 USB 83 403 0 486 USE 29 68 0 97 VBHAL 25 7 0 32 VDSLO 0 4 0 4 VIC 1 0 0 1 WEST HALL 34 50 0 84 WGYM 4 0 0 4 WILSON 24 87 0 111 WRESTLING 3 0 0 3 Grand Total 6991 7936 139 15066

1.3.3.2. West Campus

57


Building |Set Type > AnalogTDM

Digital Building 13301 51AV 1 0 113360 46DR 1 0 113360 47DR 1 0 113401 51AV 1 0 113511 49AV 1 0 14301 TBIRD 1 0 14302 JOAN 1 0 14501 TBIRD 1 0 14502 JOAN 1 0 14898 WOOD 1 0 15099 TBIRD 1 0 1CLCC 109 76 185COM PARK 3 0 3CSC 19 25 44FAB 212 378 590FABNX 7 15 22FAM STUD 0 1 1FLHLB 28 59 87IAPNX 1 0 1KIVA 1 1 2LAS CASAS 432 5 437NORTH LOCK SDS 1 0 1SANDS 30 15 45SW1 1 0 1SW2 34 1 35UCB 114 167 281USB 3 1 4WEST CP 14 10 24WEST DPS 9 7 16WEST LOT 1 2 0 2WEST LOT 10 2 0 2WEST LOT 11 1 0 1WEST LOT 12 2 0 2WEST LOT 13 2 0 2WEST LOT 14 1 0 1WEST LOT 16 1 0 1WEST LOT 17 3 0 3WEST LOT 2 5 0 5WEST LOT 20 3 0 3WEST LOT 3 2 0 2WEST NE ENTRAN 1 0 1WEST NW ENTRAN 1 0 1WIB 11 6 17Grand Total 1066 767 1833

58


1.3.3.3. Polytechnic Campus

Building |Set Type > AnalogTDM

Digital Building EAST ADMIN 5 26 31EAST ADSVC 3 11 14EAST AGBC 3 0 3EAST AIP 1 2 3EAST AIP2 4 7 11EAST ALTCH 5 6 11EAST ARCHV 3 1 4EAST BEE 4 0 4EAST BELL 39 23 62EAST BOOKS 1 0 1EAST CDC 2 0 2EAST CLRB 12 21 33EAST CNTR 16 53 69EAST COMM 3 2 5EAST CTDO 2 0 2EAST DEAN 36 0 36EAST DPS 1 2 3EAST EAGLE DORM 42 0 42EAST EAW 3 15 18EAST EAW2 3 0 3EAST ECOL2 3 0 3EAST ENGR 2 1 3EAST FALCON 40 0 40EAST FM1 4 1 5EAST FM15 1 5 6EAST FM2 4 7 11EAST FMDP 9 18 27EAST GRHSE 6 2 8EAST HSC 13 24 37EAST HSC2 1 1 2EAST ICEOC 1 3 4EAST ISTB3 8 27 35EAST LOT 37 2 0 2EAST MUSTANG 40 0 40EAST PAC 2 3 5EAST PARKING 3 6 9EAST PERALTA 2 0 2EAST PGM 4 8 12EAST PHANTOM 38 0 38EAST QUAD1 3 10 13EAST QUAD2 12 8 20EAST QUAD3 3 7 10EAST QUAD4 4 7 11EAST RECVG 3 0 3EAST RES1 76 0 76

59


EAST SANTAN 3 0 3EAST SHC 3 4 7EAST SIM 19 51 70EAST SOLAR 2 8 10EAST SOLAR2 3 7 10EAST SUTTON 14 80 94EAST TALON DORM 39 0 39EAST TECH 17 54 71EAST ULA 3 1 4EAST UNION 24 31 55EAST UNION2 1 0 1EAST WANNER 21 60 81EAST WCHO 3 0 3EAST WCPO 2 2 4EAST WCRH1 2 0 2EAST WCRH3 2 0 2EAST WCRH4 2 0 2EAST WCRH5 2 0 2EAST WCS 2 10 12SW1 4 0 4SW4 12 0 12Grand Total 652 615 1267

1.4. Wireless Ethernet Network Information

A list of wireless access point hardware currently deployed is available upon request.

1.5. Current Port Counts

1.5.1. Data ASU (+Qwest) ASU (-Qwest) Qwest

Campus Data Avaya VoIP

Cisco VoIP Data Avaya

VoIP Cisco VoIP Data Avaya

VoIP Cisco VoIP

Tempe Campus 46113 43 14 39886 43 14 6227 0 0 West Campus 3057 3 0 3057 3 0 0 0 0 Downtown Campus 2948 11 958 229 11 0 2719 0 958 Polytechnic Campus 2795 1 0 2795 1 0 0 0 0 Off Campus 647 79 143 409 79 0 238 0 143 Community Services 262 0 0 262 0 0 0 0 0 Research Park 222 0 0 222 0 0 0 0 0 Rio Salado 37 0 0 37 0 0 0 0 0 Phoenix Biomedical Campus 0 0 0 0 0 0 0 0 0

56081 137 1115 46897 137 14 9184 0 1101

60


1.5.2. Voice ASU (+Qwest) ASU (-Qwest) Qwest

Campus Voice Avaya VoIP

Cisco VoIP Voice Avaya

VoIP Cisco VoIP Voice Avaya

VoIP Cisco VoIP

Tempe Campus 15712 43 14 15712 43 14 0 0 0 West Campus 1915 3 0 1915 3 0 0 0 0 Polytechnic Campus 1273 1 0 1273 1 0 0 0 0 Downtown Campus 1248 11 958 0 11 0 1248 0 958 Off Campus 0 79 143 0 79 0 0 0 143 Phoenix Biomedical Campus 0 0 0 0 0 0 0 0 0

Rio Salado 0 0 0 0 0 0 0 0 0 Community Services 0 0 0 0 0 0 0 0 0 Research Park 0 0 0 0 0 0 0 0 0

20148 137 1115 18900 137 14 1248 0 1101

1.6. Topology Drawings

1.6.1. Data Network

Data network topology drawings are available at https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP.

61

https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP


1.7. Voice Network

QwestPSTN

UNIVERSITY

ASU West CampusAvaya Definity S8710 Voice

Comm Servers G3xV13 R013x.00.1.346.0Extensions – 1955Trunk Lines – 201

(602) 543-xxxx4701 W Thunderbird Ave

ASU Poly CampusAvaya Definity S8710 Voice Comm Servers

G3xV13 R013x.00.1.346.0 Extensions - 1330Trunk Lines – 119

(480) 727-xxxx6001 E Power Rd

ASU Tempe CampusAvaya Definity S8710 Voice

Comm ServersG3xV13 R013x.00.1.346.0

Extensions – 16,085Trunk Lines – 1356

(480) 965-xxxx(480) 727-xxxx(480) 884-xxxx

400 E. Tyler Mall

AZ Board of RegentsAvaya S8500 W/G650

Gateway M2.0 Extensions - 82Trunk Lines - 25

2020 N Central AveSuite 230

DS1 Via T-1's

Fiber

T-1s

, ISD

N, D

CS+

Via

RBO

C &

Mic

row

ave

DS1 via T-1

Microwave

Fiber

DS1 Via T-1's

T-1

T-1,

ISDN

, DCS

+

Via

RBO

C &

Mic

row

ave

CLAN

ASU DPC – UCENTCisco Call Manager

Pub & Sub 4.1Extensions – 1098Trunk Lines – 72(602) 496-xxxx

Qwest – Managed Service

411 N Central

T-1 &

Analog

T-1

CLAN

T-1

IP Conn

QMOE

T-1

Remote EPN SCC Cab 20University Center1130 E University

Remote EPN SCC Cab 19Material Services1711 S Rural Rd

Remote EPN MCC Cab 18Sonora Complex1551 S McAllister

Remote EPN SCC Cab 17Community Srvcs Bldg

200 E Curry Rd

Avaya IVR 1

Avaya IVR 2

Call Mgmt Syst R3V9.0

Sun Blade 100

QM

OE

IP Conn

ASU DPC NHICisco CM Sub

Trunk Lines – 23Qwest

Managed Service300 N 3rd St

ASU DPCPost Office

Trunk Lines-23Managed Service

522 N Central

Avaya Intuity HCSVoice Mail System

Hi-Cap, Subs - 5446

Avaya Intuity HCPVoice Mail System

Hi-Cap, Subs - 4535

Remote G650's Cab 30ISTB 1

500 E Orange

Remote EPN MCC Cab 21Tempe Center801 S Mill Ave

Remote EPN MCC Cab 29Foundation

300 E University Dr

Fiber

Fiber

Remote EPN SCC Cab 22 Best Center Dorm250 E Apache Blvd

Remote EPN MCC Cab 24University Svcs Bldg

1551 S. Rural Rd.

Cisco Unity Voice Mail

SystemSubs - 897

Fiber SM

Fiber

Fibe

r SM

M

icro

wav

e Bk

up

Remote EPN MCC Cab 25Brickyard

699 S Mill Ave.

Remote EPN MCC Cab 26 Lattie F Coor

975 S Myrtle Ave

Fibe

r

Remote EPN MCC Cab 27Flexible Display Center

7700 S River Pkwy

T-1 &

Microwav

e

Remote EPN MCC Cab 28BioDesign

1001 S McAllister

Fiber

UNIVERSITY UNIVERSITY

CLAN

Remote EPN SCC Cab 23 San Pablo Res Dorm

601 E Stadium Dr

Fiber

Remote G650's Cab 31Remote G650's Cab 32Hassayampa Village

1201 S McAllisterIP Conn

ABC & Historicals(602) 827-xxxx

600 E Van BurenUNIVERSITY

ASU MercadoCisco CM Sub

Trunk Lines – 23Qwest

Managed Service502 E Monroe

QMOE

IP Conn

T-1

UNIVERSITY

ASU SKY SONGCisco Call Manager

Pub & Sub 6.0Extensions – 183Trunk Lines – 23

(480) 894-1500 - 1999Qwest – Managed Svc

1520 N. 74th St., Scottsdale

UNIVERSITY

IP Conn

T-1

T-1

T-1

Cisco Unity Voice Mail

SystemSubs – 151 IP Conn

Qwest QMOE

62


Appendix 2. Other Pertinent Information

2.1. Entities Requiring Close Interaction

2.1.1. ASU Facilities

2.1.1.1. ASU Tempe Lock Shop

Interaction is required with ASU Lock Shop to request keys for technicians, contractors, special project personnel, and re-keying of telecomm rooms.

2.1.1.2. Capital Programs Projects

Capital Programs Projects is the ASU entity responsible for remodeling and renovation work ranging from single rooms to entire buildings. Network Communications (NetCom) provides design and planning input, quotes, and performs voice and data system installations according to construction schedules.

2.1.1.3. CPMG Hired Architects

The current Network Communications department attends planning and design meetings for CPMG hired architects. NetCom provides detailed input on telecomm room design and layout, vertical cable path requirements, and horizontal cable path requirements. NetCom communicates ASU telecomm construction standards to contractors and ensures communication systems outside of construction zones are not impacted.

2.1.1.4. CPMG Hired GC

Construction meetings. NetCom tracks progress; gets communications cabling contractors in when required, gets technicians in to install voice/data hardware; gets final testing of voice/data systems, manages change orders throughout project, and manages cost impacting scope changes when they arise.

2.1.1.5. University Architect and Space Planning

Space Planning for Telecomm rooms and pathways. University AutoCAD access & updates.

2.1.1.6. Fire Marshall

Inspections of cable pathways for fire safety. Reporting of infractions when observed by field techs.

63


2.1.1.7. Risk Management

NetCom reports water, fire, theft losses, and makes claims to pay to repair/replace affected voice/data components.

2.1.1.8. Environmental Health & Safety

NetCom provides consultation for ASU community regarding RF hazards. NetCom reports health & safety concerns as Techs come across them. NetCom works with Asbestos office to ensure all installations are safe for workers & ASU community.

2.1.1.9. Departmental Security Staff

Security Camera installs & access procedures/protocols for 7x24 maintenance.

2.1.1.10. Departmental Facilities Liaisons

2.1.1.11. LEASE Building Management Co.

2.1.2. ASU Police Department

2.1.2.1. Dispatch

To report accidental setting off of security alarm, to report incidents of non-emergency nature and to report suspected criminal activity on campus.

2.1.2.2. Dispatch Supervisor

To notify of major campus wide contractor work &/or after hours tunnel access.

2.1.3. Manufacturers/Vendors

2.1.3.1. Various Vendors/ASU Departments

Work with ASU departments and various vendors to supply specialized voice equipment.

2.1.3.2. CS-Systimax

All ASU voice/data copper & fiber infrastructure material.

2.1.3.3. Anixter

Passive networking components.

2.1.3.4. Cisco

64


Active networking components, security and network access systems and hardware.

2.1.3.5. Qwest

o Value-added reseller of Cisco equipment. o Managed network service provider. o Wide area network connectivity

2.1.3.6. Cox Communications

o Television services o Wide area network connectivity

2.1.4. University Technology Office

2.1.4.1. Design

2.1.4.2. Data Center

2.1.4.3. Facilities

2.1.4.4. Help Desk

2.2. Agreements Impacting this Contract

2.2.1. Service Agreements for services provided to affiliates Phoenix Biomedical Campus

The University of Arizona (UofA) is responsible for providing voice and data networking services at this location. A service agreement exists between UofA and ASU University Technology Office (UTO) under which UTO provides service for moves, adds, changes, new cabling, and troubleshooting upon request for data networking services.

American Campus Communities (ACC) – Vista del Sol ACC has contracted with ASU to provide a full service residential complex at this location. To fulfill the data networking portion of this agreement, ACC has entered into a service agreement with UTO for data networking services. In turn, UTO has contracted with Qwest Communications to provide managed networking services at this location.

American Campus Communities (ACC) – Barrett Honors Residence Hall ACC has contracted with ASU to provide a full service residential complex at this location. To fulfill the voice, data, and video requirements of this agreement, ACC has entered into a service agreement with UTO. In turn, UTO has contracted with Qwest Communications to provide managed voice and data networking services and with Cox Communications for video at this location.

65


Capstone – Taylor Place Capstone Development Corporation (Capstone) has contracted with ASU to provide a full service residential complex at this location. To fulfill the voice, data, and video requirements of this agreement, Capstone has entered into a service agreement with UTO. In turn, UTO has contracted with Qwest Communications to provide managed voice and data networking services and with Cox Communications for video at this location.

TGen A service agreement exists between UTO and TGen for connectivity between TGen and ASU.

Century Management UTO provides service for moves, adds, changes, new cabling, and troubleshooting on behalf of Century Management for data networking services for the fraternity and sorority residences on the south Tempe campus. These services are provided under the umbrella of services provided to ASU Residential Life.

Williams Campus Communities UTO provides service for moves, adds, changes, new cabling, and troubleshooting on behalf of Williams Campus Communities for data networking services for the residential halls on the Polytechnic campus. These services are provided under the umbrella of services provided to ASU Residential Life.

2.2.2. Inter-governmental agreements City of Tempe

o Internet service agreement City of Phoenix

o Downtown Phoenix campus building leases Cities of Tempe/Mesa/Phoenix

o Valley Metro Rail vault access agreement (in development)

2.2.3. Contracts for services received

Managed network services o ASU Downtown Phoenix Campus – Qwest

Term: 60 months, commencing April 2006 o Tempe Dorms – Qwest

Term: 60 months, commencing June 2007 o ASU Polytechnic campus – Qwest

Term: 60 months, commencing March 2008 o Skysong – Qwest

Term: 60 months, commencing September 2007 o Vista del Sol – Qwest

Term: 60 months, commencing May 2008 o Taylor Place – Qwest

Term: 60 months, commencing August 2008 Buyout: N/A (hardware not provided by Qwest)

o Barrett Honors Residence Hall – Qwest

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Contract under negotiation o Call Center Applications (IPCC) – Qwest

Contract under negotiation Television Services

o Separate contracts for various locations – Cox Communications Internet2/National Lambda Rail Connectivity

o CENIC Commodity Internet ISP Blended Service

o Carpathia Co-location space at 120 E. Van Buren, Phoenix

o Digital Realty Trust Cabling services (AZ state contract)

o Kearney o Netsian

Wide area network connectivity o GeoMAX – Qwest

Term: 60 months, commencing August 2008 Dial-up networking services

o Integra Telecom

2.2.4. Contracts for products received Anixter – passive network components Qwest – active network components Facilities Operations Group – telephone sets Avaya – telephony hardware

2.2.5. Maintenance Agreements Avaya Cisco Hardware Cisco Software (CiscoWorks) Fluke Computer Associates (Spectrum) Valley Metro Rail fiber cabling (future)

2.2.6. Subscriptions/fixed recurring obligations RADB (ASU.EDU domain name) Educause (ASU’s Internet Protocol address space) Commsearch (Microwave licensing/path assurance)

2.3. The New American University

Information about the University’s vision for the future, “A New American University”, can be found at http://www.asu.edu/president/newamericanuniversity. Information on the Tempe, Polytechnic, West and Downtown campus master plans can be found at http://www.asu.edu/cdp/.

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http://www.asu.edu/president/newamericanuniversity

http://www.asu.edu/cdp/


2.4. Academic Calendar

The University’s academic calendar can be found at http://www.asu.edu/calendar/academic.html.

2.5. Campus Maps

Campus maps for the Tempe, Polytechnic, West and Downtown campuses can be found at http://www.asu.edu/map.

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http://www.asu.edu/calendar/academic.html

http://www.asu.edu/map


Appendix 3. Sample Contract

The Sample Contract will be distributed at the July 25, 2008 Pre-Proposal Conference.

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Appendix 4. Proposer Inquiry Form

(Pre-Proposal Questions, General Clarification, etc.)

Project Name: Networking Services Vendor

Proposal Number: 020901

Inquiry Deadline: 5:00 P.M. M.S.T., August 14, 2008

Questions On: Original Proposal or Addendum No.

Section Number:

Writer:

Fax No. Phone No.

Company:

Company E-mail Address:

Date:

Questions:

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Appendix 5. Mandatory Proposal Certifications Proposer will complete the following forms:

• Conflict of Interest Certification

• Anti-Lobbying Certification

• Federal Debarred Certification

• Arizona State University Substitute W-9 and Vendor Authorization Form

CONFLICT OF INTEREST CERTIFICATION _____________________ (date) Purchasing and Business Services Arizona State University PO Box 875212 Tempe, AZ 85287-5212 The undersigned certifies that to the best of his/her knowledge: (check only one) ( ) There is no officer or employee of Arizona State University who has, or whose

relative has, a substantial interest in any contract resulting from this request. ( ) The names of any and all public officers or employees of Arizona State University

who have, or whose relative has, a substantial interest in any contract resulting from this request, and the nature of the substantial interest, are included below or as an attachment to this certification.

________________________________ (firm) ________________________________ (address) ________________________________ ________________________________ (signature required) (phone) ________________________________ ________________________________ (print name) (fax) ________________________________ ________________________________ (print title) (Federal Taxpayer ID Number)

(Purchasing 01-31-2007. Previous editions are obsolete and cannot be used.)

ANTI-LOBBYING CERTIFICATION Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions (Sept 2005) _____________________ (date) Purchasing and Business Services Arizona State University PO Box 875212 Tempe, AZ 85287-5212 In accordance with the Federal Acquisition Regulation, 52.203-11: (a) The definitions and prohibitions contained in the clause, at FAR 52.203-12,

Limitation on Payments to Influence Certain Federal Transactions, included in this solicitation, are hereby incorporated by reference in paragraph (b) of this certification.

(b) The offeror, by signing its offer, hereby certifies to the best of his or her knowledge and belief that on or after December 23, 1989— (1) No Federal appropriated funds have been paid or will be paid to any person for

influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress on his or her behalf in connection with the awarding of this contract;

(2) If any funds other than Federal appropriated funds (including profit or fee received under a covered Federal transaction) have been paid, or will be paid, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress on his or her behalf in connection with this solicitation, the offeror shall complete and submit, with its offer, OMB standard form LLL, Disclosure of Lobbying Activities, to the Contracting Officer; and

(3) He or she will include the language of this certification in all subcontract awards at any tier and require that all recipients of subcontract awards in excess of $100,000 shall certify and disclose accordingly.

(c) Submission of this certification and disclosure is a prerequisite for making or entering into this contract imposed by section 1352, Title 31, United States Code. Any person who makes an expenditure prohibited under this provision or who fails to file or amend the disclosure form to be filed or amended by this provision, shall be subject to a civil penalty of not less than $10,000, and not more than $100,000, for each such failure.

(Signature page follows)

________________________________ (firm) ________________________________ (address) ________________________________ ________________________________ (signature required) (phone) ________________________________ ________________________________ (print name) (fax) ________________________________ ________________________________ (print title) (Federal Taxpayer ID Number)

(Purchasing 01-31-2007)

FEDERAL DEBARRED LIST CERTIFICATION

Certification Regarding Debarment, Suspension, Proposed Debarment, and Other Responsibility Matters (Dec 2001) _____________________ (date) Purchasing and Business Services Arizona State University PO Box 875212 Tempe, AZ 85287-5212 In accordance with the Federal Acquisition Regulation, 52.209-5: (a) (1) The Offeror certifies, to the best of its knowledge and belief, that— (i) The Offeror and/or any of its Principals—

(A) (check one) Are ( ) or are not ( ) presently debarred, suspended, proposed for debarment, or declared ineligible for the award of contracts by any Federal agency; (The debarred list (List of Parties Excluded from Federal Procurement and Nonprocurement Programs) is at http://epls.arnet.gov on the Web.) (B) (check one) Have ( ) or have not ( ), within a three-year period preceding this offer, been convicted of or had a civil judgment rendered against them for: commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, state, or local) contract or subcontract; violation of Federal or state antitrust statutes relating to the submission of offers; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, tax evasion, or receiving stolen property; and (C) (check one) Are ( ) or are not ( ) presently indicted for, or otherwise criminally or civilly charged by a governmental entity with, commission of any of the offenses enumerated in paragraph (a)(1)(i)(B) of this provision.

(ii) The Offeror (check one) has ( ) or has not ( ), within a three-year period preceding this offer, had one or more contracts terminated for default by any Federal agency.

(2) “Principals,” for the purposes of this certification, means officers; directors; owners; partners; and, persons having primary management or supervisory

http://epls.arnet.gov/

responsibilities within a business entity (e.g., general manager; plant manager; head of a subsidiary, division, or business segment, and similar positions).

This Certification Concerns a Matter Within the Jurisdiction of an Agency of the United States and the Making of a False, Fictitious, or Fraudulent Certification May Render the Maker Subject to Prosecution Under Section 1001, Title 18, United States Code.

(b) The Offeror shall provide immediate written notice to the Contracting Officer if, at any time prior to contract award, the Offeror learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances. (c) A certification that any of the items in paragraph (a) of this provision exists will not necessarily result in withholding of an award under this solicitation. However, the certification will be considered in connection with a determination of the Offeror’s responsibility. Failure of the Offeror to furnish a certification or provide such additional information as requested by the Contracting Officer may render the Offeror nonresponsible. (d) Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render, in good faith, the certification required by paragraph (a) of this provision. The knowledge and information of an Offeror is not required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings.

(e) The certification in paragraph (a) of this provision is a material representation of fact upon which reliance was placed when making award. If it is later determined that the Offeror knowingly rendered an erroneous certification, in addition to other remedies available to the Government, the Contracting Officer may terminate the contract resulting from this solicitation for default. ________________________________ (firm) ________________________________ (address) ________________________________ ________________________________ (signature required) (phone) ________________________________ ________________________________ (print name) (fax) ________________________________ ________________________________ (print title) (Federal Taxpayer ID Number)

(Purchasing 01-31-2007)

RETURN TO ASU

ARIZONA STATE UNIVERSITY SUBSTITUTE W-9 & VENDOR AUTHORIZATION FORM

DO NOT SEND TO IRS

Foreign persons who are non-residents for US Tax purposes do not complete the ASU Substitute W-9 form. Instead, complete IRS Form W-8 BEN available at http://www.irs.gov/pub/irs-pdf/fw8ben.pdf

► Taxpayer Identification Number (TIN)

Employer ID Number (EIN) Social Security Number (SSN)

► LEGAL NAME: (must match TIN above)

Are you doing business in Arizona for purposes of sales/use tax collection and remittance? Yes No If “Yes” please provide Arizona License # and sales/use tax rate charged % DUNS# ► LEGAL MAILING ADDRESS: (Where tax information and general correspondence is to be sent)

DBA/Branch/Location:

ADDRESS:

ADDRESS LINE 2:

CITY: ST: ZIP:

► REMIT TO ADDRESS: Same as Legal Mailing Address DBA/Branch/Location:

ADDRESS:

ADDRESS LINE 2:

CITY: ST: ZIP:

► ENTITY TYPE Individual (not a

business) Sole proprietor

(individually owned business)

Corporation (NOT providing health care, medical or legal services)

Corporation (providing health care, medical or legal services)

Partnership, LLP

The US or any of its political subdivisions or instrumentalities

A state, a possession of the US, or any of their political subdivisions or instrumentalities)

Tax-exempt organizations under IRC §501

An international organization or any of its agencies or instrumentalities

PLLC, LLC State of Arizona Employee

► CERTIFICATION Under penalties of perjury, I certify that:

1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me), 2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue

Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me I am no longer subject to backup withholding,

3. I am a U.S. person (including a resident alien). Certification instructions: You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. The Internal Revenue Service does not require your consent to any provision of this document other than the certification required to avoid backup withholding

Signature of U.S. Individual

Date:

NOTE: IF BOTH PAGES OF THIS FORM ARE NOT COMPLETED THE FORM WILL BE RETURNED TO YOU. Arizona State University (ASU) is fulfilling a mandate associated with state agencies increasing procurements from Arizona Small and Diverse Businesses.

http://www.irs.gov/pub/irs-pdf/fw8ben.pdf

RETURN TO

ASU ARIZONA STATE UNIVERSITY

SUBSTITUTE W-9 & VENDOR AUTHORIZATION FORMDO NOT SEND TO

IRS ► Legal Name:

TIN:

SECTION 1 - FEDERAL INFORMATION - REQUIRED What is the Federal classification type of your business? - See definitions on link below. (S.B.A. Small Business definition FAR 19.001 and size standards FAR 19.102) http://www.sba.gov/size LARGE Business? YES NO SMALL Business? YES NO Please check all that apply to your business for Federal Supplier Type:

Service Disabled Veteran Owned (VD)

Small Disadvantaged (SD)

Women Owned (WO)

Veteran Owned (VO)

Minority Institution (MI)

HUB Zone (HZ)

SECTION 2 - STATE OF ARIZONA SMALL BUSINESS INFORMATION - REQUIRED Are you self-certified according to this State of Arizona definition? “100 full-time employees or less OR $4 million in volume or less in the last fiscal year”

YES NO

Per FAR 52.219-1 and under 15 U.S.C. 645(d), any person who misrepresents a firm’s status as a small, HUB Zone small, small disadvantaged, or women-owned small business concern in order to obtain a contract to be awarded under the preference programs established pursuant to section 8(a), 8(d), 9, or 15 of the Small Business Act or any other provision of Federal law that specifically references section 8(d) for a definition of program eligibility, shall be punished by imposition of fine, imprisonment, or both; be subject to administrative remedies, including suspension and debarment; and be ineligible for participation in programs conducted under the authority of the Act.

Print Name:

Signature:

PHONE: FAX:

VENDOR – LIST PRODUCT or SERVICE PROVIDED

IF BUYER NAME IS LISTED PLEASE RETURN TO BUYER

Buyer:

Phone:

Fax:

NOTE: IF BOTH PAGES OF THIS FORM ARE NOT COMPLETED THE FORM WILL BE RETURNED TO YOU. Arizona State University (ASU) is fulfilling a mandate associated with state agencies increasing procurements from Arizona Small and Diverse Businesses.

http://www.sba.gov/size


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Appendix 6. Financial Proposal Worksheet


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Appendix 7. Risk Assessment and Value Added (RAVA) Plan

7.1. Introduction

The purpose of the RAVA plan is to capture the Vendor’s ability to preplan (identify the risks, that the vendor does not control, on a future service in terms of cost, time, and University expectation of quality and performance). The RAVA plan is used to:

1. Assist the University in prioritizing contractors based on their ability to understand the risk of a project.

2. Provide high performing contractors the opportunity to differentiate themselves due to their experience and expertise.

3. Give the competitive edge to experienced contractors who have done the type of work before, who can see the service from beginning to end, and who know how to minimize the risk.

4. Provide a mechanism for the high performers to regulate the low performers by ensuring that if they are not selected, the selected contractor will minimize the risk and provide the University with a comparable performance.

Vendors should keep in the mind that the RAVA plan is only one step in the selection process. If all the RAVA plans are the same, the RAVA plan will have little impact in the selection (other factors, such as past performance and interview will dictate the selection). The RAVA plan will become part of the contract.

7.2. RAVA Plan Format

The format for the RAVA plan is attached. The RAVA Plan should clearly address the following items in a non-technical manner:

1. List and prioritize major risk items or decisions to be made that are unique to this project. This includes items that may cause the service to suffer in terms of implementation, service quality, financial considerations, schedule issues, or may be a source of dissatisfaction for the owner. Preferably, include a cost ($), time impact, service impact, or quality differential for every risk.

2. Explain how the Vendor will minimize the risk. If the Vendor has a unique method to minimize the risk, it should be explained in non-technical terms. The RAVA Plan should focus on risks that the Vendor does not control. The University will assume that all cost related items identified in the Risk Assessment portion of the RAVA have already been included within the vendor’s bid amount.

3. Propose any options that could increase the value (expectation or quality) of the Vendor’s service. List any value or differential that the Vendor is bringing to the project, it size or impact to the level of value, and how the Vendor will measure the value added during the course of the service to ensure it is meeting it proposed levels. The University will assume that all cost related items identified in the Value Added portion of the RAVA have not been included within the vendor’s bid amount.


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4. Attach a milestone schedule for transition from selection to contract start that identifies key transition implementation events and timing.

No names!!! In order to minimize any bias by the University, the RAVA Plans must not contain ANY names (such as firm name, supplier names, personnel names, project names, product names, or company letterhead). The RAVA Plans should not contain any marketing information. If a RAVA Plan contains any names, it will be considered non-responsive.

Length. The University’s goal is to make the selection process as efficient as possible. Efficiency is to minimize the effort of all participants. Therefore, the RAVA plan should be a brief, well organized and concise. The RAVA plan must not exceed six (6) pages (front side of page only), with a minimum of 1” margins. The font should be no smaller than 10 point. RAVA Plans longer than six (6) pages (5 pages for the Risk Assessment and Value Added and one (1) page for the milestone schedule) will be considered non-responsive and will not be evaluated.

7.3. Rating of Risk Assessment and Value Added (RAVA) Plans

RAVA plans will be rated by three – seven individuals (technical and non-technical.) Rating criteria will be:

1. The understanding of unique project risks.

2. The minimization of risks.

3. Vendor’s differentiation of their value.

4. Transition schedule.

The process will take no more than 30 minutes. The group will prioritize the best (10) to the worst (1). If all RAVA plans look alike, the individuals have been directed to give all “5s” and the project selection will be determined on the other factors.

7.4. Risk Assessment and Value Added (RAVA) Plan Format

Prioritize the risks (list the greatest risks first). Indicate the solution or plan to minimize each risk and do so in non-technical terms that differentiates you from other Vendors. You may add/delete the risk tables below as necessary. Please write as much or as little is needed – the table only provides the format, not the space requirements (total page count must not exceed the above limit).

7.4.1. Major Risk Items

Risk 1: Solution: Risk 2: Solution: Risk 3: Solution: Risk 4: Solution:


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Risk 5: Solution: Risk 6: Solution: Risk 7: Solution: Risk 8: Solution: Risk 9: Solution: Risk 10: Solution:

7.4.2. Value Added Options or Differentials (what you will do that the others do not)

Vendors should identify any value added options or differentials that they are proposing, and include a short description of how it adds value to the project. Identify if the items will increase or decrease cost ($), time, service, quality, or client satisfaction. You may add/delete the value tables below as necessary.

Item 1: Impact: Item 2: Impact: Item 3: Impact: Item 4: Impact: Item 5: Impact:

7.4.3. Transition Schedule (key milestones)

Vendors should supply a detailed critical path schedule with milestone dates for the period from contract award to contract start date.


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Appendix 8. Past Performance Information

8.1. Overview

The objective of this process is to identify the past performance of a Vendor and key components of its management team. This is accomplished by sending survey forms to past customers. The customers will return the forms directly to the University, and the ratings will be averaged together to obtain a firm’s past performance rating. The figure below illustrates the survey process.

bjective of this process is to identify the past performance of a Vendor and key components of its management team. This is accomplished by sending survey forms to past customers. The customers will return the forms directly to the University, and the ratings will be averaged together to obtain a firm’s past performance rating. The figure below illustrates the survey process.

VVeennddoorr oorr IInnddiivviidduuaall

Prepare & Email Reference List

Send/Fax Surveys to past clients

Call to Confirm

TTHHEE UUNNIIVVEERRSSIITTYY

Fax or email back to ASU

PPaasstt CCuussttoommeerrss

Figure 1: Survey Process


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8.2. Creating and Submitting a Reference List

8.1.3. The firm and each key manager must create a list of current and/or past clients that will evaluate their performance. This will be referred to as a “Reference List”.

8.1.4. The following are the critical components that will be evaluated (or those that most closely match the intended positions identified by the University):

Key Component Minimum Number of Surveys allowed

Maximum Number of Surveys allowed

The Firm 1 25 On-site Project Manager or Equivalent 1 10 Program Manager 1 10 Regional Vice President 1 10 Network Engineer/Technical Lead 1 10

8.1.5. The reference list should only include the firm’s “best” accounts. Do not submit clients that are not completely satisfied with your service.

8.1.6. The Reference List must include the following (All fields are required. If you do not submit all the information required, there will be no credit given for the reference):

CODE A unique (different) number assigned to each project

FIRST NAME First name of the person who will answer customer satisfaction questions.

LAST NAME Last name of the person who will answer customer satisfaction questions.

PHONE NUMBER Current phone number for the reference (including area code). FAX NUMBER Current fax number for the reference (including area code). CLIENT NAME Name of the company or institution that the work was performed for PROJECT NAME Name of the project PROJECT DURATION [MM/DD/YYYY] to [MM/DD/YYYY]

Duration of project

NUMBER OF NETWORK NODES Voice and Data

PREDOMINANT MANUFACTURER OF NETWORK EQUIPMENT

Number of connections – voice and data

%LAN VS. %WAN # OF SITES %TDM VS. %VoIP COST OF PROJECT Overall cost of project.

8.1.7. The data in the reference list must be submitted in electronic format on a MS Excel spreadsheet file. A template for this file can be found at https://uto.sharepoint.asu.edu/Ops/Network/NetworkRFP/default.aspx. The file must be emailed



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to the University. The data must be complete and accurate. (The format of the file is shown in Figure 2).

Figure 2: Example of Reference List

8.1.8. The Vendor is responsible for verifying that their (and their key managers’) information is accurate prior to submission.

8.1.9. The reference list must contain multiple client accounts. You cannot have references from multiple individuals for the same account. However, an individual reference may evaluate multiple key components/managers (ex: providing a reference for the firm as well as the Program Manager).

8.1.10. The account client/owner must evaluate and complete the survey.

8.1.11. All key managers must submit their reference list in separate Excel files. Figure 3 shows a sample of the Excel files that must be emailed to the University.

Email Reference lists to the University

Figure 3: Submit separate Excel files for each component

8.1.12. Each key component/manager should inform their past clients about the survey and the deadline for submission of the information. The University may contact the references for additional information. If the reference cannot be contacted, there will be no credit given for that reference.


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8.3. Preparing the Surveys

This section describes the methodology and requirements of the Past Performance Survey of current and past clients of the firm, as well as your proposed on-site staff. The University reserves the right to verify and confirm any information submitted in this process. Such verification may include, but is not limited to, speaking with current and former clients, review of relevant client documentation, site visitation and other independent confirmation of data

8.1.13. Each key component/manager is responsible for sending out a survey questionnaire to each of their current/past clients. The survey questionnaire is provided in this document.

8.1.14. Each key component/manager should enter the Survey ID (Code), past clients contact information, and project information on each survey form for each reference.

8.1.15. All the information on the survey form must match the reference information in the Excel file.

8.1.16. If a reference will be evaluating several team members (such as the Firm, PM, VP, etc.), please list all of the members on the survey form to get credit for all components.

8.1.17. Each key component/manager is responsible for making sure that their past clients receive the survey, complete the survey, and return the survey back to the University. The survey must be sent directly from the past client to the University. Be sure to indicate to your clients the due date when the survey should be faxed in to the University.

8.1.18. The University may contact the reference for additional information or to clarify survey data. If the reference cannot be contacted, there will be no credit given for that reference.


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Performance Questionnaire – Networking Services

To: Survey ID

(Name of person completing survey)

Phone:

Subject: Past Performance Survey of: Fax:

(Name of Company)

(Name of Individuals) Arizona State University is implementing a process that collects past performance information on vendors and their key personnel. The information will be used to assist in selecting a firm to provide networking services to University campuses. The firm/individual listed above has listed you as a client for which they have previously performed work. We would appreciate your taking the time to complete this survey. Rate each of the criteria on a scale of 1 to 10, with 10 representing that you were very satisfied (and would hire the firm/individual again) and 1 representing that you were very dissatisfied (and would never hire the firm/individual again). Please rate each of the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a particular area, leave it blank.

Client Name:

Dates of Service: From: To:

NO. CRITERIA UNIT Rating

1 Ability to financially perform in the best interest of the client (1-10)

2 Ability to deliver quality networking services (1-10)

3 Ability to satisfy unique requirements of client (technology/security/redundancy) (1-10)

4 Overall quality of support staff (local and remote, both technical and administrative) (1-10)

5 Ability to maintain client-provided equipment (usage, service, etc.) (1-10)

6 Ability to integrate and interface with any existing systems/requirments (1-10)

7 Ability to use and integrate new technology (1-10)

8 Ability to meet user/campus growth (1-10)

9 Communication and documentation of any risks and problems (1-10)

10 Ability to follow the users rules, regulations, and requirements (1-10)

11 Overall customer satisfaction and would hire the firm again based on performance (1-10)

12 Total number of connections (voice and data) # Please fax or email the completed survey no later than 3:00 P.M., M.S.T., on Friday, August 28, 2008, to the attention of Jacob Kashiwagi, ASU Performance Based Studies Research Group, at 480-965-4371 or emailed to [email protected] Again, thank you for your time and effort in assisting Arizona State University in this important endeavor.

mailto:[email protected]


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Appendix 9. Bid Proposal Form The Proposal Form must be completed as part of your submittal. Attach one copy of this form to the Risk Assessment Plan.

Name of Firm:

Name of On-site Project Manager:

Name of Program Manager:

Name of Regional Vice President:

Name of Network Engineer/Technical Lead:

The following items should be included in your bid proposal submittal:

Required Forms and Documents – Conflict of Interest Certification, Federal Debarred List Certification, Anti-Lobbying Certification, Arizona State University Substitute W-9 & Vendor Authorization Form

Anonymous Risk Assessment and Value Added (RAVA) Plan (five page max) and an anonymous one page transition schedule (total of six pages)

Reference Lists for Critical Components (MS Excel files, one for each critical component) emailed to [email protected] and [email protected]

Financial Worksheet and Growth Cost (MS Excel file) emailed to [email protected]

mailto:[email protected]