report on wealth management

93
INSTITUTE OF TECHNOLOGY AND MANAGEMENT GURGAON PROJECT REPORT ON “FUTURE OF WEALTH MANAGEMENT IN INDIA” SUBMITTED TO: GUIDE: Controller of Examination Mr. Vivek Bhatia MDU, Rohtak ITM,GURGAON SUBMITTED BY: SANDEEP ARORA

Upload: sandeep-arora

Post on 16-Nov-2014

8.589 views

Category:

Documents


6 download

DESCRIPTION

sandeep arora

TRANSCRIPT

Page 1: report on wealth management

INSTITUTE OF TECHNOLOGY AND MANAGEMENT

GURGAON

PROJECT REPORT

ON

“FUTURE OF WEALTH MANAGEMENT

IN INDIA”

SUBMITTED TO: GUIDE:

Controller of Examination Mr. Vivek Bhatia

MDU, Rohtak ITM,GURGAON

SUBMITTED BY:

SANDEEP ARORA

BATCH: (2007-2009)

ROLL NO.: 07-MBA-140

ITM, GURGAON

Page 2: report on wealth management

CERTIFICATE FROM GUIDE

This is to certify that this Project report titled “Future of Wealth Management in

India” is prepared and completed successfully by SANDEEP ARORA under my

guidance.

The project report has been completed to my satisfaction and I wish her all the best in her

future

Endeavor.

Mr. Vivek Bhatia

2

Page 3: report on wealth management

ACKNOWLEDGEMENT

The present work is an effort to throw some light on “Future of Wealth Management in

India” The work would not have been possible to come to the present shape without the

able guidance, supervision and help to me by number of people.

With deep sense of gratitude I acknowledged the encouragement and guidance received

by Prof. VIVEK BHATIA, for completion of my project report.

Sandeep Arora

(07-MBA-140)

3

Page 4: report on wealth management

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION------------------------------5-7

Sources of Wealth

CHAPTER 2 OBJECTIVES OF THE STUDY------------8-9

CHAPTER 3 RESEARCH METHODOLOGY--------10-12

Significance of the study:

CHAPTER 4 LITERATURE REVIEW------------------10-53

Position of India in wealth management

State of world wealth

The state of asia pacific wealth

State of wealth management industry in India

Opportunity for local and foreign players

Major wealth management agencies in India:

Instruments of wealth management

Stock markets

Mutual funds

Risks

CHAPTER 5 DATA ANALYSIS--------------------------54-74

CHAPTER 6 CONCLUSION------------------------------75-77

CHAPTER 7 BIBLIOGRAPHY-------------------------------78

CHAPTER 8 APPENDIX-----------------------------------79-81

Questionnaire

4

Page 5: report on wealth management

5

INTRODUCTION

Page 6: report on wealth management

INTRODUCTION

DEFINE WEALTH

Wealth usually refers to money and property or something which has economic value

attached to it. It is the abundance of objects of value and also the state of having

accumulated these objects. The use of the word itself assumes some socially-accepted

means of identifying objects, land, or money as "belonging to" someone, i.e. a broadly

accepted notion of property and a means of protection of that property that can be

invoked with minimal (or, ideally, no) effort and expense on the part of the owner.

Concepts of wealth vary among societies. Anthropology characterizes societies, in

part, based on a society's concept of wealth, and the institutional structures and power

used to protect this wealth. Several types are defined below. They can be viewed as an

evolutionary progression. Industrialization emphasized the role of technology. Many

jobs were automated. Machines replaced some workers while other workers became

more specialized. Labour specialization became critical to economic success.

However, physical capital, as it came to be known, consisting of both the natural

capital (raw materials from nature) and the infrastructural capital (facilitating

technology), became the focus of the analysis of wealth.

6

Page 7: report on wealth management

ECONOMIC AND PHILOSOPHICAL ASPECTS OF WEALTH

Adam Smith saw wealth creation as the combination of materials, labour, land, and

technology in such a way as to capture a profit. The theories of David Ricardo, John

Locke, John Stuart Mill, and later, Karl Marx, in the 18th century and 19th century

built on these views of wealth that we now call classical economics and Marxist

economics. Michel Foucault commented that the concept of Man as an aggregate did

not exist before the 18th century. The shift from the analysis of an individual's wealth

to the concept of an aggregation of all men is implied in the concepts of political

economy and then economics. This transition took place as a result of a cultural bias

inherent in the Enlightenment. Wealth was seen as an objective fact of living as a

human being in a society. Some people believe wealth is a zero-sum game, where

there is a limited amount of wealth and some must lose in order for others to gain. As

a result they are concerned primarily with issues of wealth distribution rather than

wealth creation.

Others believe that wealth can be readily created. They feel that wealth is not a fixed

amount to be distributed. To most of these people, organizing a society so as to

optimize the growth of wealth is more important than distribution issues. Many of

these people believe in some version of the trickle-down theory in which newly

created wealth "trickles down" to all strata of society, thereby making the question of

distribution mute.

7

Page 8: report on wealth management

SOURCES OF WEALTH

Wealth is created through several means.

Natural resources can be harvested and sold to those who want them.

Material can be changed into something more valuable through proper application

of labor and equipment.

Better methods also create wealth by allowing faster creation of wealth.

Ideas create wealth by allowing it to be created faster or with new methods.

THE CONCEPT OF WEALTH MANAGEMENT

The concept of wealth management refers to management of both the sources and the

facets of various forms of both tangible and non-tangible wealth. India has become a

highly potential market for wealth management because wealth managers, both

domestic and international, are able to establish the beginnings of a market with few

obstacles, relative to the other emerging markets. Where there are regulatory

restrictions, these are less problematic than those in China or the Middle East.

8

Page 9: report on wealth management

9

OBJECTIVES

Page 10: report on wealth management

OBJECTIVES

To analyze the evolution and growth of wealth management market in India.

To analyze whether Indian economic development is creating a broad and

competitive wealth management market in India.

To discuss the factors that have acted as facilitators and obstructions for the

growth of wealth management market in India.

From the above three objectives, to derive the potentiality and the future prospect

of the wealth management industry in India.

This project report also analyzes both the onshore and offshore aspects of liquid

wealth in India and sizes the mass affluent and high net worth customers by

onshore wealth.

10

Page 11: report on wealth management

11

RESEARCH

METHODOLOGY

Page 12: report on wealth management

RESEARCH METHODOLOGY

The present study is purely an exploratory study, dependent on both the primary and

the Secondary sources of data. The primary sources of data constitutes the interaction

(both formal and informal) of the researcher with the managers and other officials

who are directly associated with the wealth management industry in India. The

officials were selected on the method of simple random sampling. The Annual

Reports of the concerned agencies and the relevant literature and facts and figures

available on the problem of the study in various books, journals and magazines

constitutes the Secondary sources of data.

Macroeconomic and savings and investment data collected directly from

governmental sources such as the Reserve Bank of India.

Insight into the Indian financial services market .

12

Page 13: report on wealth management

SIGNIFICANCE OF THE STUDY:

Allows wealth managers to monitor threats and opportunities posed by their main

competition.

Helps plan products and services by giving key information on customers

financial services preferences.

Looks at the onshore liquid wealth of mass affluent and high net worth individuals

in India and in India's largest and most affluent states.

Offers access to key statistics providing a clear picture of the scale, composition

and direction of the developing landscape on a regional basis.

Find out why India is an attractive market and its advantages over other emerging

economies.

 

13

Page 14: report on wealth management

14

LITERATURE REVIEW

Page 15: report on wealth management

LITERATURE REVIEW

POSITION OF INDIA IN WEALTH MANAGEMENT

According to the report, India is slated to become a US$1 trillion market (in assets

under management) for wealth management providers by 2012, with a target market

size of 42 million households

In the annual survey done by Cap Gemini, SA and Merrill Lynch it was found that

ranks of millionaires grew 6% in the previous year, because the number of richer

people grew in India & China where India is competing China.  India & China posted

the biggest gain in millionaires advancing by 23% & 20% respectively.

When They are watching the world wide increase in number of millionaires the facts

collected by Cap Gemini, S.A. and Merrill Lynch survey report.  India has 23%

growth in the year (2006-07).  The biggest Asian economy China stands on second

position with 20%, west Asia 16%, United States 4% and United Kingdom (UK) 2%.

So They can understand that there is more opportunities in the Wealth management

business in Asia specially in India.

SOURCE:

INDIA is now home to a new breed of billionaires: Those created by an almost

inexplicable rise in the values of the stocks they hold.

Forbes List of Top 10 Richest People in India

Rank Name Net Worth ($ in

Billion)

7 MUKESH AMBANI 19.5

8 LAKSHMI MITTAL 19.3

34 ANIL AMBANI 10.1

59 SUNIL MITTAL 7.7

83 AZIZ PREMJI 5.7

15

Page 16: report on wealth management

86 SHASHI& RAVI RUJA 5.6

98 KUSHAL PAL SINGH 5.0

124 KUMAR BIRLA 4.2

183 ADI GODREJ & FAMILY 3.3

205 DILIP SHANGHVI 3.0

The combined wealth of the 20-million strong non-resident Indians community is

estimated to be over $1 trillion dollars -- more than the country's entire economy.

Overseas Indians are estimated to hold financial wealth, apart from real estate, gold

and art, of over $500 billion. The total wealth would be over $1 trillion, according to

the report by High-Powered Expert Committee appointed by the Centre to suggest

ways to make Mumbai an international financial centre. These NRIs were a natural

beachhead as a customer base where an Indian Personal Wealth Management industry

can get started. Their wealth management services were presently being sourced

almost exclusively from abroad, the report said. The report listed 11 activities

typically provided by an international financial centre (IFC) and referred to PWM as

one of the most important activities undertaken at an IFC. According to the report,

PWM for high-net worth individuals is estimated to involve management of personal

assets of $8-10 trillion globally.

The acceleration in growth during 2006-07 is driven by continued momentum in the

services and manufacturing sectors, growth of which are expected to be in double-

digit figures.

India is both attracting foreign wealth managers to set up business and domestic

banks to set up wealth management businesses. Going forward this is a trend that

is likely to continue, with India’s key advantages attracting more and more

competitors.

The attractiveness of Mumbai as a location for banks is backed up by the figures

on deposits held by foreign banks in India. Of the total value of deposits held by

16

Page 17: report on wealth management

foreign banks – USD16bn – 49.2% is in Maharashtra and all of this is in

urban/metropolitan areas of which Mumbai is a large part.

In the view of many in the industry there is a challenge of client education that

must be addressed going forward. The primary area of concern is in equity

investment and the need to invest long-term rather than short-term. This is not a

problem that is confined to India; many other countries around the globe have

similar problems.

In view of the above stated conditions, it is highly likely that over the next 20

years, wealth management will witness significant developments in the way that

clients are segmented. Following from this, client service will change to

complement the shift in emphasis, as factors other than the level of the client's

wealth are taken into consideration.

Datamonitor research indicates that there are significant benefits in the area of

liability management for the wealthy, and that the importance of liability

management as part of wealth management will inevitably grow over the next 20

years, until it becomes a key service area.

17

Page 18: report on wealth management

STATE OF WORLD WEALTH

HNWI (high net worth individuals) SECTOR GAINS IN 2007

10.1 million individuals worldwide held at least US$1 million in financial

assets, an increase of 6.0% over 2006.

Global HNWI wealth totaled US $ 40.7 trillion, a 9.4% gain from 2006, with

average HNWI wealth surpassing US $ 4 million for the first time

The Ultra-HNWI “wealth band” experienced the strongest growth, gaining

8.8% in population size and 14.5% in accumulated wealth

Emerging markets, especially those in the Middle East and Latin America,

scored the greatest regional HNWI population gains

HNWI financial wealth is projected to reach US $ 59.1 trillion by 2012,

advancing at an annual growth rate of 7.7%

For the global economy, 2007 was a transitional year that began and ended with

sharply opposing macroeconomic environments: Momentum that was carried over

from 2006 sustained unabated growth in the early months. By the latter end,

heightened uncertainty and instability marked the deep change that was underway.

Overall, market performances were solid in 2007. However, closer analysis of the

key drivers and inhibitors of wealth reveals how the many fundamental changes that

took place over the course of the year led to deteriorating economic conditions in key

markets, including the United States and several mature European nations. Evenly

split, the two halves of the year tell very different stories: steady global growth in the

first six months, followed by sharply diverging paths between mature and emerging

economies in the second half.

In early 2007, strong economic gains spurred impressive performances in equity

markets and various investment products, reflecting high levels of investor

confidence. Robust growth in emerging markets, driven by high commodity prices

and rising domestic demands, supported solid growth in mature economies. Stock

markets worldwide performed well into the summer, led by Latin America and

Emerging Asia, which saw roughly 25% and 17% growth, respectively, through

18

Page 19: report on wealth management

July.1 A variety of investment products performed well during the first half of the

year; for instance, total announced private equity deals worldwide were on pace to

shatter their 2006 record.

The second half of 2007, however, revealed a distinct and growing divergence

between mature and emerging economies—with the advantage going to emerging

nations. Whether hobbled by the downturn taking hold in the United States or

challenged by the slowed growth of a major trading partner, with few exceptions, the

performances of mature economies weakened significantly in the closing months of

the year. In the European Union, for example, growth was dampened by a confluence

of key market forces: slowing domestic consumer spending, a result of high levels of

personal debt amid tightening credit conditions; a drop-off in exports brought on

by easing demand in the United States, which received nearly 24% of E.U. goods and

services shipped abroad; and an appreciating euro.Growth slowed among other global

powers as well: In Japan—the world’s second-largest economy—a decline in housing

investment and low levels of consumer confidence took their toll.4 In essence,

a long period of “easy money” in mature economies was routed by financial and

credit market turmoil.

By contrast, emerging markets proved resilient and posted robust gains in the second

half of 2007, even as uncertainty grew in mature markets. Building on their core

competency, export-driven growth, many emerging economies converted sharp

increases in energy and commodity prices into sources of high profitability and

significant growth. Both GDP and market capitalization gains, particularly in

Brazil, Russia, India and China—the BRIC nations—were strong, capping another

impressive year for HNWI growth and investment opportunity. Given these nations’

more stable consumption habits, rising domestic demand and healthy business

environments, the slowing United States economy, which accounts for 21% of global

GDP, did not appear to significantly compromise their economic growth in 2007

19

Page 20: report on wealth management

BRIC Nations Are at the Forefront of Global Growth

In 2007, the BRIC nations continued their roles as pivotal economies, building on

relationships with their mature trading partners and capitalizing on the growth of their

emerging counterparts. As mature economies slowed, the BRIC nations turned in

particularly strong performances. They posted in aggregate the greatest gains in

HNWI populations, 19.4%, and accumulated wealth, 25.1%, driven both by

impressive economic gains and robust market capitalization growth. As a result of

these record-setting performances, the BRIC nations are rapidly winning fiscal

credibility and increasingly playing a central role on the world stage.

Today, the greatest single impediment to the BRIC nations’ continued growth is the

high level of inflation now sweeping the globe and most pronounced in emerging

markets. In Russia, year-over-year money-supply growth in excess of 50% has kept

inflation rates propped at around 12%. Similar levels of excess liquidity are evident in

China and across the Middle East. With BRIC nations’ inflation rates averaging

roughly 7.5% at year-end,it is increasingly clear that this is the challenge most likely

to shape 2008 outlooks.

In 2007, India led the world in HNWI population growth, rocketing ahead 22.7% and

exceeding gains of 20.5% in 2006. Boosted by market capitalization growth of 118%

and real GDP growth of 7.9%, HNWI sector gains reached all-time highs. Although

the country’s real GDP growth decelerated from 9.4% in 2006, current growth levels

are considered more stable and sustainable. Market capitalization growth more than

doubled from roughly 50%, accounting for greater HNWI gains. India’s two largest

exchanges, the Bombay Stock Exchange and the National Stock

Exchange of India, benefited from rapidly expanding initial public offering (IPO)

markets and heightened international interest; by the end of 2007, they ranked among

the world’s top-12 exchanges in total market capitalization terms. Once recognized as

a manufacturing superpower, characteristic of a more nascent market, much of India’s

recentgrowth has been driven by the technology, financial services, property,

construction and infrastructure sectors. Growth in these arenas is indicative of the

developing state of the Indian economy relative to other high-growth players.

20

Page 21: report on wealth management

China ranked second in HNWI population growth, advancing 20.3% in 2007, more

than two-and-a-half times greater than its 2006 pace. Market capitalization and real

GDP growth rates exploded last year, at 291% and 11.4%, respectively. Fueled by

impressive price increases and strong IPO activity, the Shanghai Exchange grew to be

the sixth largest exchange in the world in terms of total market capitalization. Yet,

despite rapid growth in its financial services sector, China’s economy still is built on

its manufacturing capacity. This helps explain why its HNWI population growth is

slower than that of India—and why the gap continues to widen between China’s

richest citizens, a group with a particularly high concentration of wealth, and the

middle-class, which continues to grow in size but remains largely unable to cross the

HNWI threshold. Nonetheless, 2007 HNWI growth in China greatly exceeded its

2006 performance of 7.8% growth, reflecting strong economic fundamentals and great

potential for future gains.

21

Page 22: report on wealth management

The State of Asia-Pacific’s Wealth

The number of HNWIs grew by8.7% in 2007,to 2.8 million, exceeding global

HNWI population gains of 6.0%.

Asia pacific HNWI wealth expanded by 12.5% in 2007,to US $ 9.5

trillion ,exceeding both the 10.5% rate posted a year earlier and total world

wealth growth in 2007 of 9.4%.

Asia pacific is home to 27.8% of the world’s HNWI population and 23.3%of

global HNWI wealth.

India ,China , South Korea experienced the highest HNWI population growth

with in the region ,gaining 22.7%,20.3% and 18.8% respectively.

Together Japan and China accounted for 68.8% of the pacific HNWI

population and 62.4% of its wealth.

Over the past five years, HNWI wealth has soared in the Asia- Pacific region. In

2007, five of the world’s 10 fastest-growing HNWI populations were concentrated in

Asia-Pacific markets, with India and China posting the largest gains. However, the

slow growth of some of the larger Asia-Pacific HNWI populations, such as the 2.2%

rate posted in Japan, kept overall regional growth levels at or near global averages. As

a result, Asia-Pacific HNWI gains exceeded global averages but fell short of advances

made in the very highest growth regions, namely the Middle East and Latin America.

Real GDP and market capitalization continued to be key drivers of Asia-Pacific

wealth generation, despite mixed results relative to 2006 performances. Two-thirds of

the markets reported on2 boasted real GDP growth above the 5.1% global average,3

while market capitalization in all of the Asia-Pacific economies analyzed, with the

exception of Japan’s, experienced strong, positive growth throughout 2007.

The global “story of two halves,” as told in the 2008 World Wealth Report, accurately

reflects 2007 trends evident in Asia-Pacific as well: Steady growth across the region

defined the first half of 2007 whereas heightened volatility and a sharp divergence

between mature and emerging economies characterized the second. Unlike some other

22

Page 23: report on wealth management

parts of the world, the economic slowdown in the United States did not dampen

overall 2007 Asia-Pacific gains. However, deteriorating global conditions over the

course of the year heightened uncertainty regarding the global economic outlook and

cast a shadow on many of the region’s primary export markets. Further, while some

Asia-Pacific economies were faced with slowing growth, high—and steadily rising—

inflation became the most pressing challenge for the entire region. This issue grew

more pronounced in 2008, amid severely weakened Asia-Pacific equity markets, and

drew attention to related policy-action decisions. Nonetheless, in 2007, rapidly rising

domestic demand and improving socioeconomic and political fundamentals within the

region, particularly among the emerging markets, buoyed growth in most Asia-Pacific

economies.

The net result of strong growth in emerging markets and weak performances in

mature markets was above-global-average gains for HNWIs in the Asia-Pacific

region. In 2007, the number of HNWIs in the region grew by 8.7%, to 2.8 million.

With those gains, Asia- Pacific ended the year hosting 27.8% of the world’s 10.1

million wealthiest individuals, with the nine key markets studied accounting

for 93.1% of the region’s HNWIs. During the same period, HNWI wealth in Asia-

Pacific expanded by 12.5%, to US$9.5 trillion, significantly exceeding gains of 10.5%

in 2006. By year-end 2007, Asia-Pacific HNWI financial holdings accounted for

23.3% of the US $ 40.7 trillion held by HNWIs globally.

In 2007, the Ultra-HNWI4 population in Asia-Pacific grew by 16.4%, to 20,400

individuals—nearly double the 8.8% growth of the global Ultra-HNWI population

and significantly higher than the 12.2% growth witnessed in the region a year earlier.

Notably, Asia- Pacific’s Ultra-HNWI segment accounted for only 0.7% of its entire

HNWI population, less than in any other region. This trend has been consistent over

the past few years and reflects how the Asia- Pacific HNWI population is weighted

more heavily in the lower wealth bands than HNWI populations in other regions

23

Page 24: report on wealth management

STATE OF WEALTH MANAGEMENT INDUSTRY IN INDIA

Wealth management is just emerging in India. The growth of the economy has already

been widely showcased. Wealth management services have been getting more

attention over the last two years. A booming economy, rising stock prices and an

increase in salaries and spending power have turned the spotlight on this sector. The

wealth management space was earlier the preserve of some foreign banks which

offered these "exclusive services" to a select few. This was not a service you could

apply for. The unsaid tagline was "Don't call us. We'll call you (if you are that

wealthy!)." Today, a number of private banks offer this service. Also entering this

arena and carving a niche for themselves are standalone entities that offer the full

range of services — investment advice, portfolio management, taxation advice et al.

A new report from independent market analyst Datamonitor (DTM.L) reveals the

Indian wealth market is offering competitors enormous opportunities. In the last five

years, affluent wealth in India has grown at a rate of 17.6% with affluent individuals

totalling 618,000 at the end of 2007. India’s large skilled population and robust

domestic stock market will ensure that this wealth continues to grow to almost one

million individuals, with a collective wealth of over US $ 200bn by 2012. "India has

its own merits as one of the developing BRIC economies (Brazil, Russia, India and

China). Competitors are realising this fact and are beginning to bring their

propositions to the table. Today, India is attracting both foreign wealth managers and

domestic banks to set up wealth management businesses. Going forward this is a trend

that is likely to continue," says Alan Shields, Datamonitor financial services analyst

and author of the study. The number of mass affluent individuals in India has more

than doubled since 1998. India is becoming an increasingly attractive market in many

industries, and wealth management is no exception. Driving the attractiveness of the

market has been the country’s exceptional economic performance over the last

decade. The economy has grown at an average of 7.6% since 1994, due to the

continued development of the service industry and strong growth in the technology

sector. The opportunities that have been created by a booming economy have in turn

driven individual wealth growth. The wealth of India’s residents has grown from

US$79bn in 1998 to US$177bn at the end of 2008. This amounts to an increase of

24

Page 25: report on wealth management

123% in just five years. Of India’s 1.1 billion population, wealth is concentrated

among a 618,000 individuals. Of the total individual wealth in India, more than 65%

or US $ 116bn is owned by both mass affluent and high net worth individuals.

Combined, this amount of wealth in the hands of just 618,000 individuals. Those with

more than US$3m in liquid wealth represented the most valuable sub-segment of the

wealth market in India at year-end 2003, owning USD17bn. The band accounted for

over 9% of total savings and investments despite only accounting for only a tiny

percentage of the adult population.

OPPORTUNITIES FOR LOCAL AND FOREIGN PLAYERS

The fact that affluent wealth is growing at a rate of 17.6% compounded annually is

attracting both foreign wealth managers to set up business and domestic banks to set

up wealth management businesses. "There are certainly opportunities to be had in the

Indian wealth market" says Alan Shields head of Asia-Pacific wealth management

analysis at Datamonitor. "Whilst on the world stage, the Indian wealth market is

underdeveloped, there are still a large number of affluent individuals who are not

being served by the current competitors and the pool of potential clients created each

year is huge." Datamonitor forecasts that affluent wealth in India will grow rapidly .

India is still at a stage where the wealth manager is not necessarily a certified entity

and the term itself is used rather loosely. With banks and distribution houses,

insurance agents, mutual fund distributors and chartered accountants liberally calling

themselves 'wealth managers', there is a mind boggling array of people to choose

from. So, it becomes imperative to first identify the type of people you can sign on as

your wealth managers. There are wealth managers in banks who will eagerly do your

financial planning if you fall in the HNI (high net worth individual) block. The banks

assign a relationship manager (RM) to you, who is expected to manage the

relationship with you by proactively using his knowledge to tailor unique and

innovative financial solutions that will create value. However, he is restricted by the

number of distribution tie-ups he has -- not all of them can sell all products. Besides,

as banks and distribution houses increasingly compete with each other with a similar

25

Page 26: report on wealth management

set of products, an RM may end up just pushing his own brands instead of delivering

long-term advice. The high churn among RMs in banks often leads to sudden breaks

in "relationship" building and a whole lot of miscommunication between the customer

and the bank ensues.

Then there is everyone else keen on getting a slice of your pie with assurances to

make you richer than you are today. Your friendly neighbours who sell insurance and

mutual funds may not always be the right source. After all, their interests in selling

you a particular product is the commission that they earn through selling you a

financial product. Besides, your accountant or stockbroker may not adopt a holistic

approach to all your financial planning needs. If you strictly go by the book and look

for a qualification that befits a wealth manager, then you should go to the 150-odd

certified financial planners (CFPs) who have been certified by the Financial Planning

Standards Board (FPSB), India. Remember that a true wealth manager uses the

financial planning process to help you figure out how to meet your life goals through

the proper management of your financial resources. Once you have identified the

category of your wealth manager, it boils down to choosing one. Here are nine

questions to ask before you hand over that cheque. And remember to keep asking as

you go along.

Wealth management requires hands-on experience and a strong technical

understanding of topics such as personal tax planning, insurance, investments,

retirement planning and estate planning and, how a recommendation in one area can

affect the others. Ask the planner what his qualifications are to offer financial advice

and if, in fact, he is a qualified planner. Ask what training he has successfully

completed. Ask what steps he takes to keep up with changes and developments in the

financial planning field. Ask whether he holds any professional credentials including

the Certified Financial Planner certification, which is recognised internationally as the

mark of a competent, ethical, professional financial planner. Find out how long the

planner has been in practice and the number and types of companies with which he

has been associated. Ask about work experience and its relation to current practice.

Choose a financial planner who has experience counselling individuals on their

financial needs.

26

Page 27: report on wealth management

MAJOR WEALTH MANAGEMENT AGENCIES IN INDIA:

Association of Mutual Funds in India.

ABN-AMRO Bank, India

Lotus India Asset Management.

Reliance Capital Asset Management.

Dawnay Day AV Financial Services.

ASK Raymond James, India

Emerging Portfolio Fund Research, USA

Jeetay Investments, India

SBI Funds Management, India

Amas Bank, Switzerland

Max New York Insurance, India

Kotak Mahindra Old Mutual Life, India

Centurion Bank of Punjab, India

Naissance Capital, Switzerland

Everest Capital

Goldman Sachs, UK

FMG Fund Managers, USA

The Synergy Partnership, Malaysia

BaseTen Capital Management, India

ICICI Bank, India

Birla Sun Life Insurance, India

Standard Chartered Asset Management, India

Prudential ICICI Asset Management, India

ICICI Prudential Life Insurance, India

Parag Parikh Financial Services, India

Sandstone Capital, USA

Canonbury Group, UK

Corporate Finance India, India

Financial Planning Standards Board, India

Credit Suisse Asset Management, UK

27

Page 28: report on wealth management

Pioneer Client Associates, India

General Life Insurance Council, India

Dubai International Finance Centre, UAE

HSBC Asset Management, India

EM Capital Management, USA

SBI Funds Management, India

Financial Planning Standards Board, India

BNP Paribas, India

Pension Fund Regulatory & Development Authority, India

Blue River Capital, India

ABN Amro Bank, India

Birla Sun Life Asset Management, India

Securities and Exchange Board of India, India

Geojit Financial Services, India

IL& FS, India

Gandhi & Associates, India

Dubai Bank, UAE 

Bonanza is a leading Financial Services & Brokerage House with acknowledged

industry Leadership in execution and clearing services on Exchange Traded

Derivatives and cash market products.

Key elements that place Bonanza amongst the leading Brokerage Houses and make it

the preferred service provider for value based financial services are:

A Client-driven foundation and strategy committed to client-specific investment

needs and objectives.

Integrated and innovative use of Technology enabling clients to trade offline,

online and Strategic tie-ups with latest technology partners to facilitate trading

access and direct processing across 400 outlets in 160 cities.

28

Page 29: report on wealth management

Client-focused philosophy backed by memberships of all principal Indian Stock

and Commodity Exchanges makes Bonanza a preferred service provider in the

Industry for value based services.

Minimum portfolio size: Rs.10 lakhs. You can also open a PMS account by

transferring your existing portfolio of stocks or mutual funds.

PMS Fees: 15% of profits plus government taxes. Charged quarterly -due only if the

portfolio has made profits in that quarter.

Brokerage: 0.50% plus all applicable regulatory charges and government taxes.

Bonanza portfolio Ltd. And Bonanza Stock Broker Ltd. will be appointed as brokers

Ltd. Will be appointed as brokers to the scheme.

Other charges: Depository and other charges, expenses and taxes will be on actuals.

The Indian wealth management market is ripe for development. Strong economic

growth has created wealth that needs somewhere to go and consolidated the position

of those with old money. Despite the country's rapid development the market is

immature; investment propositions have traditionally centred on deposit accounts and

currency controls limit access to the international capital markets. But change is in the

air and both domestic banks and international players alike are now gearing up to

meet the needs of the wealthy. The natural evolution of the wealth management

market can only be helped along by continued economic growth that will do much to

stimulate demand. Raj Parmar, head of Global South Asian Diaspora at HSBC Private

Bank says: "Sustained GDP growth in the last few years has created wealth in many

sectors of the Indian economy, both old, such as gems and jewellery, and new, such as

outsourcing, have benefited and growth is now considered sustainable." The money

being made in the new industries; retailing, financial and BPO (business process

outsourcing) seems to be limited to urban areas. A recent report from Datamonitor

found GDP highly concentrated in three regions: Maharastra, Uttar Pradesh and West

Bengal. Those three regions, according to the report, accounted for 29.7% of total

GDP in 2006/7. Depositary holdings in those regions are correspondingly high:

Mumbai, a part of Maharastra holds 49.2% of deposits held by foreign banks

according to Datamonitor. Old money, meanwhile, should not be underestimated.

Regional market leader at Barclays Private Bank explains that historic wealth stems

back to India's independence when perhaps 30 or 40 families controlled whole

29

Page 30: report on wealth management

industries. "Today they form the ultra high net worth population and in addition each

province has its wealthy landowners and regional powers, especially in the South.

Meanwhile, in Delhi there is a lot of political wealth and a large cash economy for

luxury goods exists. In Mumbai there is a lot of entrepreneurial wealth, most of which

is tied up in companies," he says.

So with such an abundance of wealth then how can banks, both domestic and

international, best meet demand? The wealth management industry at present is

immature compared with offerings by private banks and wealth managers in the West.

There is no doubt however than the Indian market is in the early stages of

development. Indeed Indian banks have traditionally placed most emphasis on broad

asset gathering rather than catering to any one specific group. There is plenty of

evidence the majority of wealth management propositions are, in fact, more focussed

on the mass affluent as it is they who are driving economic growth and thus have most

power of influence over how the investment industry evolves alongside that. Placing

money offshore is not a particular growth area either. Although historically wealthy

Indians may have held assets offshore in the face of the long-term decline of the

Rupee, currency strength now means they are better off at home. In addition, the

terrorist attacks of September 11 and subsequent tightening of international regulatory

standards have contributed to a steady and significant flow of money back into the

country. Where company owners may have floated and issued ADRs as recently as

the early 1990s, the current tendency is to plough money back into the company,

according to Gulam: "Lower interest rates and a stronger Rupee - not even offset by

high oil prices, means that people can get good returns in the home currency.

Confidence is at an all time high." All this points to rich pickings for those wanting to

get involved with the wealth management market. Certainly all the requisite

ingredients are there; the wealth itself, the confidence in the domestic economy, the

readiness to get involved in a variety of different asset classes and widen geographic

allocation of assets. Why then is the market so underdeveloped? Why are 85% of

assets, according to Datamonitior, still in deposit accounts? Relationship manager

says "To all intents and purposes the HNW market has yet to be created. Offerings

tend to be the same for all those with money to invest. Sophisticated products such as

derivatives and hedge funds are barely legislated for and in the context of the middle

30

Page 31: report on wealth management

classes driving the development of the investment landscape, they are not high

priority either. One area where HNWs do tend to invest is in property - reflective of

the undeveloped nature of the market."

The answer also lies in the regulatory environment. Samir Sayeed, global market

manager for the India business at Citigroup Private Bank, adds: "As wealth has grown

and people have excess liquidity they have become more demanding in their financial

needs. The gradually easing regulatory environment is helping meet some of those

needs. Currently portfolio management, mutual funds, insurance products, equity

brokerage and mortgage lending are all allowed but the market remains untapped."

Without a doubt the biggest reason for this is currency control. Initially introduced as

a means to keep currency outflows at a manageable level, the controls are now acting

as a barrier to the country's retail investment industry at all levels. The good news is

that all this is set to change.

"Since 2003, within a set of criteria laid down by the Reserve Bank of India (RBI),

investments can be made in overseas instruments without any quantitative restrictions.

More recently, the RBI has introduced a liberalised remittance scheme under which

resident Indians can invest up to US$25,000 per annum in any overseas security,"

Parmar says. Pressure on the government from the entrepreneurial generation that is

young, highly educated and mobile is likely to intensify. In addition India's domestic

pension funds are also complaining that they are unable to diversify sufficiently into

international capital markets. Sayeed adds: "This time last year the annual $25,000

allowance for Indians to maintain overseas accounts did not exist so liberalisation is

clearly ongoing. In addition companies that export have slightly different rules for

holding foreign currency and we see that as positive." Irritating it may be but currency

control has not stopped international players from trying to reach this segment of the

market and from there establish a presence in the market. Within what is allowed

moves are already afoot by players such as Barclays, Citibank, HSBC, Deutsche Bank

and BNP Paribas who are all involved to a greater or lesser extent in the market. And

the way to play it is seems to be to gain a toehold in one area, such as structuring debt

in the case of Barclays, and then extend the range of activities, products and services

on offer as soon as regulation and investor appetite allows. Servicing the onshore

market will soon mean the provision of both advisory and discretionary "wealth

31

Page 32: report on wealth management

management" solutions for the HNW market. Even local banks such as ICICI and

HDFC Bank are pouring in resources to tap this rapidly growing business. Sayeed

says: "We are aiming not just to play a part in the wealth management market but we

also want to have a hand in creating it in the first place." Gulam thinks domestic

banks should not be underestimated, adding: "A huge mutual fund complex is in the

process of being built. In addition, a series of tax amnesties over the last few years has

also meant that the parallel economy is diminishing." Ultimately the Indian wealth

management market is about patience while waiting for the regulatory breadth and

depth to become established. "In five years' time we expect to see continued

liberalisation and an end to currency controls. But it's important to understand that a

major dynamic of the Indian market is internal demand, not just access to

international currencies," Sayeed says. Wealth there were an estimated 70,000 high

net worth individuals (defined as those with financial assets of at least $1m excluding

their residential property) in India at the end of 2004, according to the 2005 World

Wealth Report published in June by Merrill Lynch and Capgemini. The number of

HNWI's in India was up 14.6% from with the previous year, registering faster growth

than the world average. Raj Sehgal, Merrill Lynch Global Private Clients' country

head for India, says: "India continued to be one of the high growth areas in 2004 as

around 9,000 more people joined the elite list of HNWIs in 2004.'' The high growth in

the wealthy arose despite a strong slump in stock prices in May 2004 following the

election in which India's pro-market BJP government unexpectedly lost power to a

coalition led by the Congress Party. The market however recovered some of its

ground as the stock market recorded a sharp upward rally in the second half. The

report acknowledged that among developing countries Brazil, Russia, India and China

have emerged as an economic force together accounting for 41% of the world's

population and 8% of its GDP growth. The report says: "Although the combined

output of these economies is a small fraction of world GDP today, the BRIC countries

are significant because of their size and fast-paced economic growth." The report

added however that, over-investment and excess capacity are expected to reduce

China's growth in 2005, which will also impact many of its neighbours. But it cited

India as an exception as its fortunes are less dependent on China and the overall

economy of East and South Asia. The world's high net worth wealth grew strongly in

2004 for a second consecutive year, increasing by 8.2% to $30.8 trillion, according to

32

Page 33: report on wealth management

the report. Globally, the number of HNWIs grew 7.3% to 8.3 million, a net increase of

600,000 worldwide.

33

Page 34: report on wealth management

INSTRUMENTS OF WEALTH MANAGEMENT

Indian weddings have always been grand and festive affairs, as reflected in films like

Monsoon Wedding and Bride and Prejudice. But India's burgeoning middle class -

now 300 million strong - are turning weddings into showcases of their growing

disposable incomes and newfound appetites for the goodies of the global marketplace.

The minimum budget for a wedding ceremony is $34,000, say wedding planners,

while the upper-middle and rich classes are known to spend upward of $2 million.

(The average American wedding costs $26,327.) This doesn't include cash and

valuables given as part of a dowry. According to the National Council for Applied

Economic Research (NCAER), the middle class are those making $4,545 to $23,000 a

year. NCAER projects that the market for all categories of products, from daily

consumables to consumer durables, will double in annual sales by 2010. With the

economy expected to maintain steady 6 percent annual growth, India is widely seen as

one of the world's 10 largest emerging markets.

When it comes to the instruments of wealth management in India, instruments like the

banking sector, stock market, mutual funds can be considered in this category.

BANK DEPOSITS

Independent research shows that customers prefer to deal with a local operator for

management of his assets. The wealth management industry has begun to follow the

trend set by the likes of shoe brand Nike and fashion retailer Gap in moving parts of

its operations to cheaper environments. As ever, the back and middle offices are the

bits that wealth managers want to offload. In India it is both the public sector and the

private sector banks who have demonstrated themselves in the assets management

market to tap the growing potentiality of this sector. State Bank of India, the nation's

largest lender, plans to offer wealth management services to affluent clients, seeking a

share of a fast-growing market that is now worth $10 billion, and that may double

every two years. "Wealth management has tremendous growth potential," said Indrajit

Gupta, managing director of SBI Capital Markets, State Bank's investment banking

unit. Foreign banks with Indian collaborations are not also far from others. For

example, Fidelity and Citibank have some operations in India, including call centres,

processing and systems development. Outsourcing to India is about more than simply

34

Page 35: report on wealth management

saving costs, according to the high commissioner of India, Ronen Sen. “Depending on

the particular operation sought to be outsourced, and the scale of the project, cost

savings range from 30 per cent to as much as 70 per cent. Citigroup, ABN

AMRO Holding, Standard Chartered and ICICI Bank already offer wealth

management services in the nation. About 70,000 Indians had financial assets of more

than $1 million each in 2004, according to a study by the management consultants

Cap Gemini and Merrill Lynch. DSP Merrill Lynch estimates that wealth under

management in India totals about $10 billion. ICICI Bank, India's second-biggest

lender, believes that amount could double every two years, said Arpit Agarwal, the

lender's head of private banking. Now government-controlled banks, including State

Bank, are seeking wealth management business as economic growth, forecast by the

government at an annual average pace of 7 percent, raises incomes and as Indians

seek more ways to earn higher returns on their wealth. "In the current interest rate,

taxation and macroeconomic environment, with a positive corporate performance and

GDP growth, more and more individuals are seeking professional management of

their finances," said Sharad Mohan, a marketing director of wealth management at

Citigroup's India unit. Canara Bank, the third-biggest lender in India, plans to open

branches catering specifically to affluent individuals, said B. Sukumaran, a deputy

general manager. Canara Bank initially would offer financial advice, mutual funds

and insurance products, he said. Bank of India, which started an online stock-trading

system in July, also said it was studying plans to offer wealth management services.

Union Bank of India, the seventh-biggest lender by assets, has also started an online

stock trading service for customers, in addition to offering mutual funds and insurance

products. ICICI has 500 financial advisers for its clients, having expanded the number

fourfold in the past three years. It has 260 billion rupees, or $5.9 billion, of assets

under management. Citibank has a well-organized system of Wealth Management

services in India that give you unparalleled advantage and opens up the opportunity to

maximize wealth. For example, Citigold Wealth Management Scheme. CitiGold

Wealth Management offers exclusive privileges to its customers that comprises of:

Tax and estate advisory services through a leading tax advisory firm in India.

Free for life Citibank International Gold Credit Card.

Updated information on treasury, currency markets.

Invites to seminars on capital markets, mutual funds, budget and taxation.

35

Page 36: report on wealth management

Free insurance benefits - upto Rs 30 lakh personal accident, and baggage and

householder insurance.

Free access to airport lounges at Domestic and International airports in India.

DBS Bank offers power packed Savings Account with convenient features and

charge-free banking options. So now you can bank and transact without the stress of

fees levied on trasnsactions. No Frills account is made to order, working to provide

vital banking services with nominal average quarterly balance requirements. Saving

Power Plus Account is tailored especially for individuals with an investible surplus of

Rs. 5 to 25 lacs. In other words, the account is suited for individuals who are looking

for exclusive banking services. Saving Power Plus operates in INR currency with a

high balance and zero charge structure. With its features and benefits, the accounts is

a unique offering. The minimum balance per month is Rs. 100,000. Account holders

receive free monthly and quarterly statements as well as personalised cheque books.

Saving Power Plus offers all Banking Services without service charges. The Deposit

Plus account is for individuals looking for a medium term investment option with an

investible surplus of 15 lacs or more. This is a pure deposit relationship and is offered

in INR currency. The difference with this account is the bundle of banking services

and competitive interest rates.

Private banking is emerging as an important segment of business for some banks and

non-banking financial companies (NBFCs) in India. Banks and NBFCs say there has

been an increase in the number of private banking or wealth management clients they

are dealing with today. Foreign banks, which mostly cater to high net worth

individuals, with financial surplus or investible incomes of over Rs 2 crore per year,

say that this segment is expected to grow by almost 20 per cent over the next couple

of years. About the potential for wealth management, Mr. Sharad Mohan, Marketing

Director, CitiGold Wealth Management, CitiBank, said, "Wealth management is a

fast evolving domain with tremendous growth opportunity in India. In the current

interest rate and taxation environment, more individuals are seeking professional

management of their finances."

36

Page 37: report on wealth management

ADVANTAGES

Banks offer stability for the money put on investment. The degree of vulnerability

and risk is minimum in case of banks than in other instruments of wealth

management.

Free from market adversity.

Banks in India have a wider network covering the rural areas also which has a

potential for wealth augmentation.

DRAWBACKS

Interest rate offered by banks is less in comparison to other asset augmentation

instruments.

37

Page 38: report on wealth management

STOCK MARKETS

Stock Exchange is a place where the buyers and sellers meet to trade in shares in an

organized manner. There are at present 25 recognized stock exchanges in the country

and are governed by the Securities Contracts (Regulation) Act, 1956. India's major

stock exchange have seen strong growth in recent times. The domestic market

capitalizations of the two largest exchanges have grown by more than 500% since the

beginning of 2003. This stands in contrast to China where domestic markets are

underdeveloped and have been on a steady downward trend over the last few years.

DEPOSIT STRUCTURE

WDM

Segment

CM Segment F & O - Index

Futures sub-

segment

With NSE

Interest Free Security Deposit Rs. 150 lacs Rs. 91 lacs Rs. 8 lacs

VSAT Deposit - Rs. 3.25 lacs -

With NSCCL

Interest-free Security Deposit Rs. 9 lacs Rs. 25 lacs*

Collateral Security Deposit Rs. 25 lacs Rs. 25 lacs*

Payable in cases where the applicants opt to take up the Clearing Membership for the

F&O Segment as well.

38

Page 39: report on wealth management

MUTUAL FUNDS

A Mutual Fund is the most suitable investment for the common man as it offers an

opportunity to invest in a diversified, professionally managed portfolio at a relatively

low cost. Anybody with any surplus money that can be invested, even as little as a

few thousand rupees can invest in Mutual Funds. Each Mutual Fund scheme has a

defined investment objective and strategy. The team undertakes this in the most

professional manner.

Markets for equity shares, debentures, bonds and other fixed income instruments; real

estate, derivatives and other assets have reached their maturity and are driven by latest

up-to-date information. A mutual fund is thus the ideal investment vehicle for today’s

complex and modern financial scenario. Price changes in these assets are driven by

global events occurring every day, in-fact every minute in faraway places. It will be

very difficult, in-fact next to impossible for an ordinary individual to have the

knowledge, skills, inclination and time to keep track of events, understand their

implications and act speedily. An individual also finds it difficult to keep track of

ownership of his assets, investments, brokerage dues and bank transactions etc. A

mutual fund is the answer to all these situations. It appoints professionally qualified

and experienced staff that manages each of these functions on a full time basis. The

costs of hiring these professionals per investor are very low, as the pool of money

invested is large. In effect, the mutual fund vehicle exploits economies of scale in all

three areas - research, investments and transaction processing.

39

Page 40: report on wealth management

Diversification of investments in mutual funds reduces the overall investment risks by

spreading the risks across different assets. The investment of the mutual fund

company depends on the objectives the company peruses. Some mutual funds invest

exclusively in a particular sector while others might target growth opportunities in

general. Although mutual funds have been around for a long time, dating back to the

early 19th century, the first modern American mutual fund opened in 1924 and it was

only in the 1990s that mutual funds became a part of the mainstream investment.

Today mutual funds collectively manage almost as such as or more money as

compared to banks. The advantages of mutual funds include; high liquidity, choice of

investment, low investment minimums, low transaction costs, government regulation,

which assures safety of the fund and professional management of the fund, etc.

Mutual fund investment has also its own drawbacks like lack of insurance of the fund

against losses, dilution of investment value and profit thereof, high management and

operating fees and sales commissions, lack of control of the investor over own

investment portfolio and inefficiency of cash reserves which reduces the investor’s

potential return. The types of mutual funds are subject to large scale variation subject

to investment objective, size strategy and style.

40

Page 41: report on wealth management

ADVANTAGES AND RISK IN MUTUAL FUND INVESTMENT:

Mutual fund investment, particularly mid cap investment in India is very volatile

in nature. There may be high returns and high risk.

ADVANTAGES:

1. Diversification of Funds: - Diversification of Funds can reduce the overall

investment risks by spreading the risk across different assets. When some assets

are falling in price others are likely to be rising. Thus, diversification of funds

lowers the risk than investment in just one or two funds.

2. Choice: - Mutual funds come in a wide variety of types. Some mutual funds

invest exclusively in a particular sector, while others might target growth

opportunities in general. There are thousands of funds, and each has its own

objectives and focus. The key for an investor is to find the mutual funds which

closely match his investment objectives.

3. Liquidity: - This refers to the ease at which one can convert his assets into cash.

In the case of mutual funds, it is as easy to sell a share of a mutual fund as it is to

sell a share of stock.

4. Low Investment Minimums: - An investor need not be very wealthy in order to

invest in a mutual fund. Most mutual funds allows an investor to buy into the fund

with as little as $ 1000 or $ 2000 or even allows a no minimum investment but on

the terms of payment of regular monthly contributions.

5. Convenience: - Purchasing and selling of mutual fund is very easy. Secondly, an

investor of mutual funds need not to worry about tracking the various securities in

which the funds invest rather all he needs to keep track of the funds performance.

6. Low Transaction Costs:- Mutual are able to keep the transaction costs at the

minimum because they benefit from reduced brokerage commissions for buying

and selling large quantities of investments at a single time.

41

Page 42: report on wealth management

7. Regulation: - Mutual funds are regulated by the government through the

Securities and Exchange Board of India ( SEBI). It regulates the way the mutual

funds approach the investors the way they conduct their internal operations. This

provides some level of safety to the investors.

8. Professional Management and other additional services provided by the

mutual funds.

9. If the fund house has very strong research and is able to really spot strong

opportunities in a disciplined manner, the fund should be a great long-term

investment.

10. The best returns are always derived from spotting the opportunity early and

holding on for 7-10 years or more. These funds test the fund manager’s

conviction.

11. The fund gives an opportunity to diversify across mid-caps as well as use some

scientific method to identify mid-cap stories, rather than the next hot tip from

your neighbour. If you are planning to pick mid-caps anyway, this is probably

the safest avenue.

RISKS: -

1. No Insurance: - Mutual funds, although regulated by the government, are not

insured against losses. Mutual fund returns are subject to market risks. Despite

the risk reducing diversification benefits provided by the mutual funds, losses

can occur, and it is possible that one may even lose the entire investment.

2. Dilution: - Although diversification reduces the amount of risks involved in

investing in mutual funds, it may lead to dilution which can be

disadvantageous to the investor. If a single security held by a mutual fund

doubles in value, the mutual fund itself will not double in value because that

security is only one small part of the fund’s holdings.

3. Fees and Expenses: - Most mutual funds charge management and operating

fees that pay for the fund’s management expenses. Some mutual funds also

42

Page 43: report on wealth management

charge high sales commissions. And some buy and trade shares so often that

the transaction costs add up significantly. Some of the fees and expenses are

also recurring.

4. Poor Performance;- Returns on a mutual fund are by no means guaranteed.

On an average, around 75% of all mutual funds fail to beat the major market

indexes. Critics have also questioned whether or not professional money

managers have better stock picking capabilities than the average investor.

5. Loss of Control: - The managers of mutual funds make all the decisions about

which securities to buy and sell and when to do so. This makes difficult on the

part of the investor in managing his portfolio. For example, the tax

consequences of a decision by the manager to buy or sell an asset at a certain

time might not be optimal for the investor.

6. Trading Limitations: - Although mutual funds are highly liquid in general,

most mutual funds i.e. open ended mutual funds can not be bought or sold in

the middle of the trading day. One can only buy and sell them at the end of the

day, after the current value of their holdings have been calculated.

7. Size: - Some mutual funds are too big to find any investment i.e. the funds that

focus on small companies given that where are strict rules about how much of

a single company a fund may own. As a result, the fund might be forced to

lower its standards when selecting companies to invest in. However, mid cap

investment is not suffering from this type of problem.

8. Inefficiency of Cash Reserves:- Mutual funds usually maintain large cash

reserves as protection against a large number of simultaneous withdrawals.

Although this provides investors with liquidity, it means that some of the

fund’s money is invested in cash instead of assets, which tends to lower the

investor’s potential return.

43

Page 44: report on wealth management

44

Page 45: report on wealth management

45

DATA

ANALYSIS

Page 46: report on wealth management

[[

1. DO YOU BELIEVE THAT WEALTH MANAGEMENT HAS

INCREASINGLY BECOMING A BOOMING INDUSTRY IN

INDIA?

Yes ------------------------------ ----------------- 87 percent

No ------------------------- ----------------------- 9 percent

Not sure ------------------------------------------ 4 percent

46

Page 47: report on wealth management

WHAT IS THE STATE OF THE WEALTH MANAGEMENT INDUSTRY?

The summary of the response was that wealth and disposable income are growing

substantially. We are also noticing that for the first time the ability to earn and save

are slightly different. Earlier you just put away your money in some guaranteed

products. Today, when even the government is withdrawing from those products (it

recently stopped the maturity bonus on post-office savings), investors, whether they

be doctors, architects or anyone else, need professional help.

47

Page 48: report on wealth management

2. IS WEALTH MANAGEMENT ONLY FOR THE WEALTHY?

1. Yes---------------------------- 23%

2. No---------------------------- 71%

3. Not sure-------------------- 4%

Only 23 percent of the respondents were of the opinion that yes wealth management

industry is only for those who are having enormous wealth. But a massive 71 percent

felt that it is for everybody. The person who is earning Rs 30,000 per month also

needs this advice. For instance, if there is a 25-year-old guy who earns this sum, his

first priority is to buy a house for, say, around Rs 20 lakh. He has to now protect

this property from, say, flood, cyclone or other natural disasters. You have building

insurance that doesn't cost more than Rs 800-1,000. only 6 percent responded in terms

of do not know/ can not say.

48

Page 49: report on wealth management

3. WHICH IS YOUR MAIN MARKET?

Stock Options--------------------- 65%

Expansion of Business---------- 32%

Not Sure-------------------------- 3%

65 percent prefer getting stock options. 32 percent operate on the expansion of

business and entrepreneurial capacity. 3 percent responded in terms of do not know/

can not say.

What about competition from foreign and Indian banks?

The response was that basically, the service the foreign banks offer is transaction

oriented. Most of them offer some mutual funds and some equity advice. But

someone who has between Rs 2 crore to Rs 25 crore don't want this. Whereas Indian

banks have a customer-centric model. They work with customers and offer them a

range of services — investment advisory — in debt, equity, mutual funds, derivatives,

besides tax advisory, succession planning, insurance advisory, etc.

What are the emerging trends in wealth management in India?

49

Page 50: report on wealth management

Real estate and private equity are increasingly becoming important asset classes for

high net worth individuals (HNIs). The demand for realty is on a high growth path on

account of the burgeoning economy.

While a few realty funds have been launched, the agencies believe that retail investors

have been left out as only HNIs and institutional players have the capacity to

participate in these. However, equity participation will be ensured by the introduction

of real estate mutual funds, which are fairly common in developed countries.

How is the private equity scenario developing?

Alternative investments including private equity allow HNIs to broadbase their

portfolios. Though at a nascent stage, private equity in India is on the rise because of

maturing financial sophistication. Secondary research highlights that in the developed

markets, there is a growing conviction among HNIs that investments in fundamentally

strong businesses are a very dependable wealth management strategy.

Is the client base expanding? Is it becoming more expensive for people to

mandate a private wealth manager?

India is becoming an increasingly attractive market for many industries - wealth

management is no exception. There is a promising onshore wealth management

services sector here. Driving the development has been the country's exceptional

economic performance over the last decade. The booming economy has led to

innumerable opportunities and pushed individual wealth growth. According to one

estimate, India has seen about 19 per cent growth in HNI population in 2005 vis-à-vis

the world growth rate of 6.5 per cent. The fee structure here is yet to be developed and

is currently accrued from brokerage fees and commissions on the services rendered.

How can a wealth manager create a difference in prevailing market conditions?

Wealth management is a highly specialized service, covering all asset classes. Asset

allocation helps determine an optimal mix of asset classes, ranging from equity, debt

and real estate to alternatives. The latter may include `investments of passion' - even

fine art and collectables - as well as structured products and hedge funds. Clients' life

goals, time horizon and risk tolerance are three vital factors on this front.

50

Page 51: report on wealth management

4. WHAT VALUE-ADDED SERVICES DO YOU PROVIDE?

Financial planning---------------------- 88%

Individual requirements---------------- 12%

88 percent responded that their managers offer complete financial planning. They are

able to give the customers advice on equity investment, debt, commodities, art,

insurance, international investment, which home loans to take and why, tax planning,

estate planning, filing tax returns, superannuation, real estate, and do a cash-flow

analysis. 12 percent responded that they are specialized to meet the individual

requirements of the customers i.e. in portfolio management.

51

Page 52: report on wealth management

How much do you charge and on what basis?

These charges are over and above any other charges like an entry and exit load

charged by mutual funds when the customers invest in them.

Fees: They are based on an hourly rate, a flat rate, or on a percentage of your assets

and/or income. At times, it is on the nature of the work done.

Commissions: Though commissions are not paid by you, but by a third party (like a

mutual fund house or insurance company), it does come out of your pocket. Fund

houses and insurance companies use their entry and exit loads to fund these

commissions for their brokers and distributors.

Combination of fees and commissions: Here you are charged fees for the amount of

work done to develop the financial plan and commissions are received from any

products sold.

52

Page 53: report on wealth management

5. DO YOU RECOMMEND YOUR OWN PRODUCTS?

Yes--------------------------- 79%

No---------------------------- 11%

Not sure-------10%

Assuming the four main asset classes are stocks, bonds, alternative investments (such

as real estate and private equity) and cash, how should ones investments be allocated

if he is 50 years old or if he is 65 years old and newly retired?

The respondents think the total amount of the estate (wealth) should enter into the

determination of asset allocation, along with the health and the expected lifespan of

the individuals. The appetite for risk is another consideration, as is the ability to deal

with contingencies. After saying all that, I would allocate 65% to stocks for the 50-

year-old and 55% for the 65-year-old. I would use alternative investments only if the

total amount was very substantial and the individuals had some expertise in that field.

Bonds and cash would be divided so that there would be enough cash for about six

months' spending, with the balance in bonds.

53

Page 54: report on wealth management

6. SHOULD THE ALLOCATION CHANGE BE BASED ON

ECONOMIC CONDITIONS?

Yes ----------------------------------- 56 per cent

No ------------------------------------ 30 per cent

Not sure ------------------------------ 14 per cent

54

Page 55: report on wealth management

7. WITH INTEREST RATES SO LOW AND THE STOCK

MARKET PERHAPS OVERVALUED, WHERE SHOULD

ONE INVEST TODAY?

Domestic Market ---------------- 55 percent

Foreign Market ------------------ 38 percent

Both ------------------------------- 7 percent

WHY SHOULD ONE CHOOSE TO INVEST IN A MUTUAL FUND?

For a retail investor who does not have the time and expertise to analyze and invest in

stocks and bonds, mutual funds offer a viable investment alternative. This is because:

Mutual Funds provide the benefit of cheap access to expensive stocks

Mutual funds diversify the risk of the investor by investing in a basket of assets

A team of professional fund managers manages them with in-depth research

inputs from investment analysts.

55

Page 56: report on wealth management

Being institutions with good bargaining power in markets, mutual funds have

access to crucial corporate information which individual investors cannot access.

8. CAN MUTUAL FUNDS BE VIEWED AS RISK-FREE

INVESTMENTS?

Yes ----------------- 12 percent

No ------------------ 80 percent

Not sure------------ 8 percent

HOW DO ONE INVEST MONEY IN MUTUAL FUNDS?

One can invest by approaching a registered broker of Mutual funds or the respective

offices of the Mutual funds in that particular town/city. An application form has to be

filled up giving all the particulars along with the cheque or Demand Draft for the

amount to be invested.

56

Page 57: report on wealth management

What are the parameters on which a Mutual Fund scheme should be evaluated?

Performance indicators like total returns given by the fund on different schemes, the

returns on competing funds, the objective of the fund and the promoters image are

some of the key factors to be considered while taking an investment decision

regarding mutual funds.

What are the different types of plans that any mutual fund scheme offers?

The summary of the response was that it depends on the strategy of the concerned

scheme. But generally there are 3 broad categories. A dividend plan entails a regular

payment of dividend to the investors. A reinvestment plan is a plan where these

dividends are reinvested in the scheme itself. A growth plan is one where no

dividends are declared and the investor only gains through capital appreciation in the

NAV of the fund.

The plan one should choose depends on his investment object, which again depends

on his income, age, financial responsibilities, risk taking capacity and tax status. For

example a retired government employee is most likely to opt for monthly income plan

while a high-income youngster is most likely to opt for growth plan.

WHAT ARE THE BENEFITS OF S SYSTEMATIC INVESTMENT PLAN?

A systematic investment plan (SIP) offers 2 major benefits to an investor:

It avoids lump sum investment at one point of time

In a scenario of falling prices, it reduces your overall cost of acquisition by a

process of rupee-cost averaging. This means that at lower prices you end up

getting more units for the same investment

57

Page 58: report on wealth management

9. WHAT PROPORTION OF ONE’S INVESTMENT SHOULD BE

INVESTED IN MUTUAL FUNDS?

Major portion ------------------------------------------ 23 percent

Minor portion ------------------------------------------ 20 percent

Depends on the economic position of the investor-----------57 percent

What are the types of bank accounts available to NRIs?

Non-Resident External [NRE] Rupee savings account

Your funds in NRE savings accounts are held in convertible rupees - principle and

interest are fully reparable. Interest income is fully exempt from tax in India. The

savings account can be opened jointly with a Non-Resident individual.

58

Page 59: report on wealth management

Non-Resident External [NRE] Rupee fixed deposit

Fixed deposit in Indian rupees where the principle and interest are fully repatriable.

All interest earned is fully exempt from tax in India. The account can also be opened

jointly with a non-resident.

Non-Resident Ordinary [NRO] Rupee savings account

Your funds in Non Resident Ordinary (NRO) savings account are held in India, in

Indian rupees. The NRO account can be funded through NRI income in India. Only

the interest in an NRO account is repatriable. Interest income on this account is liable

for Indian Income Taxes. Non-Resident Ordinary [NRO] Rupee fixed account .

Fixed deposit in Indian rupees where the earnings in India can be deposited. The

interest is repatriable [after payment of tax].

Foreign current Non-residents [FCNR] deposit

The FCNR Deposit is a fully repatriable foreign currency deposit available in major

currencies: US Dollars, Pound Sterling, Euros, Australian dollars and Canadian

dollars.

59

Page 60: report on wealth management

10. CAN ONE OPEN THESE ACCOUNTS IN ANY

CONVERTIBLE CURRENCY?

Yes --------------------- 66 percent

No ---------------------- 30 percent

not sure ---------------- 4 percent[

60

Page 61: report on wealth management

11. CAN AN NRI INVEST IN MUTUAL FUNDS?

Yes --------------------------------------- 89 per cent

No ---------------------------------------- 8 percent

Do not know / Can not say------------ 3 percent

61

Page 62: report on wealth management

62

CONCLUSION

Page 63: report on wealth management

CONCLUSION

Wealth managers are beginning to investigate innovative segmentation methods to

manage the changing client profile. Over the next 20 years wealth managers will hone

their segmentation methods. Wealth managers will develop segmentation as a service

efficiency initiative. Segmentation models will apply holistic criteria to wealth

management. The most important segments globally will be entrepreneurs and SMES/

CEOs. Financial advisers will become an important separate client segment for wealth

managers The organization of direct client ownership will also change Availability

and flexibility will become vital components of the business model Internal

restructuring will aim to integrate client services. The rise of the mass affluent

represents an opportunity for wealth managers in the medium term Wealth managers

will capture the higher value mass affluent market by offering a scaled down wealth

management service. The mass affluent proposition will run along the lines of the

current wealth management service. Liability management is currently not part of the

wealth management agenda but has proven potential. Clients in developed markets are

seeking more holistic wealth management services Liability management is clearly a

profitable area with a proven existing client base. The incorporation of lending into

wealth management will shift the focus of the service. Specialist forms of lending will

also become common additions to the offerings of many wealth managers. Some will

fail due to a persistence of the “asset focused” service model and a lack of

commitment. There are significant benefits in the area of liability management for the

wealthy, and that the importance of liability management as part of wealth

management will inevitably grow over the next 20 years, until it becomes a key

service area. Rising income and wealth inequalities, if not matched by a

corresponding rise of incomes across the nation, can lead to social unrest. An area of

great concern is the level of ostentatious expenditure on weddings and other family

events. Such vulgarity insults the poverty of the less privileged, it is socially wasteful

and it plants the seeds of resentment in the minds of the have-nots.

63

Page 64: report on wealth management

BIBLIOGRAPHY

1. Economic & Political Weekly - July-August, 2007

2. Finance India, July-2006

3. How Mutual Funds Work - Fredman and Wiles

4. Mutual Funds in India - H. Sadhak

5. Kotler, Philip, Marketing Management, Delhi: Pearson Education, 2006

6. Beri, G.C., Marketing Research, New Delhi: Tata McGraw Hill, 2006

7. Marketing Research – Naresh Malhotra

8. Marketing Management- Kotler

9. Consumer Behaviour- Schiffman & Kanuk

10. Various Reports on Indian Insurance Industry

11. Personal Financial Planning by Aitken and Goodmen, Financial Planners

USA, 2005, Edition, 2005

12. Journal of the ICFAI, on investments, 2007

64

Page 65: report on wealth management

APPENDIX

QUESTIONNAIRE

1. DO YOU BELIEVE THAT WEALTH MANAGEMENT HAS

INCREASINGLY BECOMING A BOOMING INDUSTRY IN

INDIA?

Yes ------------------------------ ----------------- 87 percent

No ------------------------- ----------------------- 9 percent

Not sure ------------------------------------------ 4 percent

2. IS WEALTH MANAGEMENT ONLY FOR THE WEALTHY?

Yes ------------------------------ -----23%

No -------------------------------------71%

Not sure--------------------------------4%

3. WHICH IS YOUR MAIN MARKET?

Stock Options--------------------- 65%

Expansion of Business---------- 32%

Not Sure-------------------------- 3%

4. WHAT VALUE-ADDED SERVICES DO YOU PROVIDE?

Financial planning---------------------- 88%

Individual requirements---------------- 12%

5. DO YOU RECOMMEND YOUR OWN PRODUCTS?

Yes--------------------------- 79%

No---------------------------- 11%

Not sure--------------------- 10%

6. SHOULD THE ALLOCATION CHANGE BE BASED ON

ECONOMIC CONDITIONS?

65

Page 66: report on wealth management

Yes ----------------------------------- 56 per cent

No ------------------------------------ 30 per cent

Not sure ------------------------------ 14 per cent

7. WITH INTEREST RATES SO LOW AND THE STOCK

MARKET PERHAPS OVERVALUED, WHERE SHOULD

ONE INVEST TODAY?

Domestic Market ---------------- 55 percent

Foreign Market ------------------ 38 percent

Both ------------------------------- 7 percent

8. CAN MUTUAL FUNDS BE VIEWED AS RISK-FREE

INVESTMENTS?

Yes ----------------- 12 percent

No ------------------ 80 percent

Not sure------------ 8 percent

9. WHAT PROPORTION OF ONE’S INVESTMENT SHOULD BE

INVESTED IN MUTUAL FUNDS?

Major portion ------------------------------------------ 23 percent

Minor portion ------------------------------------------ 20 percent

Depends on the economic position of the investor-----------57 percent

10. CAN ONE OPEN THESE ACCOUNTS IN ANY

CONVERTIBLE CURRENCY?

Yes --------------------- 66 percent

No ---------------------- 30 percent

not sure ---------------- 4 percent[

11. CAN AN NRI INVEST IN MUTUAL FUNDS?

Yes --------------------------------------- 89 per cent

No ---------------------------------------- 8 percent

Do not know / Can not say------------ 3 percent

66

Page 67: report on wealth management

67