reinstatement of roads scrutiny topic group 16 january 2014
TRANSCRIPT
Reinstatement of Roads
Scrutiny Topic Group16 January 2014
Reinstatement of RoadsAgenda10:00 Confirmation of Chairman – Tom Hawkyard10:05 Welcome and Introduction – Tom/Cllr Robin Parker10:10 Background and General – Jon Prince10: 45 Co-ordinating Works – Dave Barnett (Stuart Worth)11:15 Break
11:30 Inspections – Paul Castleman11:50 Utility View – Gavin Jackson, Affinity Water12:20 Utility View – Andrew Stone, National Grid Gas12:50 Lunch
13:50 Business Drivers – Andrew Lee14:20 National View – David Capon14:50 Summary Conclusions and Recommendations - Tom16:00 Finish
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Reinstatement of RoadsIntroduction and Background
Jon PrinceGroup Manager Network Strategy and Compliance
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Reinstatement of Roads
•General principles…• Who can dig, to what rules,
•We manage and co-ordinate• But what other drivers are there..?
•How we work together•Utopia…•http://www.youtube.com/watch?feature=player_detailpage&v=dg3StO-7zZY
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Reinstatement of Roads
Street worksWorks carried out by statutory undertakers, or
licensees under section 50 of New Roads and Street Works Act 1991 (NRSWA), or their contractors, to
install, inspect, maintain, repair or replace apparatus are known as street works.
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Reinstatement of RoadsRoad works (or “works for road purposes”)These are works usually carried out by highway
authorities to repair, maintain or replace highways, which under highways law includes the footway or
pavement. This will include works to replace or maintain street lighting, even if carried out on behalf of the council by an electricity distribution company.
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Reinstatement of RoadsStatutory undertakers
Most utility companies are statutory undertakers. Statutory undertakers have a statutory right or duty to install,
inspect, maintain, repair, or replace apparatus in or under the street in primary legislation.
This legislation is:•Gas Act 1986 as amended by the Gas Act 1995 (schedule 3) •Electricity Act 1989 (schedule 4) •Water Resources Act 1991 (section 159) •Telecommunications Act 1984 as amended by schedule 3 of the Communications Act 2003
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Reinstatement of Roads
Local highway authority•In two-tier areas (i.e. where there are district councils and a county council), it is the county council that is the local highway authority (gov.uk)
And all working together, JUG,
JAG
HAUC
Who can dig the highway;
28 (currently) Statutory Undertakers in Hertfordshire100+ ‘statutory undertakers’, licence holders nationally any of which could work in Herts
4 types of Highway Authority works
Types of works;
Almost 50/50 split street works v road works
Water biggest, Affinity biggest
Based on real data from year 1 of permit scheme
Slide
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Reinstatement of Roads
What governs everything that we and the utilities do•PUSWA 1950•NRSWA 1991•TMA 2004 – including our Network Management Duty•EEPS 2012•…
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New Roads and Street Works Act (NRSWA)
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Traffic Management Act (2004)
Expeditious movement…
The East of England Permit Scheme (2012)
Functionally identical scheme
HCC, SoSBC, BBC, LBC
HCC Lead, Permits on All Roads
Notices v Permits, have to ask to work…
The East of England Permit Scheme (2012)
Stakeholder engagement
Best Practice
Reinstatement of RoadsCo-ordination of Works on the Highway
Stuart WorthPermit Scheme Performance Manager
What control does HCC have over who digs in the highway and when?
63,000 works to co-ordinate1200 per week242 per day
>Prior to November 2012, statutory undertakers served notice of intention to work;
> Minimal challenge to the content of these notices e.g. timing, traffic management; > Very few Highways works were notified;
> Resulted in either inaccurate or no information in the public domain about roadworks;
>High level of road space booked but not used.
>With the introduction of the Permit Scheme in November 2012, ALL those wishing to work on the highway must “ask” to do so via a permit application;
> The Authority must respond to this request and can also apply conditions;
> Minimum lead times and maximum response times apply to ensure works can be effectively co-ordinated.
Conditions are the key tool that enable effective co-ordination of activities on the network and to deliver the benefits and objectives of the scheme.
Types of conditions include;Days/Times works can be carried outType of Traffic ManagementResidents are informed in advanceBus operators are consulted…
There are 13 types in total.
Failure by any promoter to adhere to conditions can result in a fine.
In summary...........Co-ordination is a delicate balance of everybody's needs.
- People don’t want to be held up in road works- People don’t want to be without electric, phone, internet…- People don’t want a patch in that nicely resurfaced road surface…
Effective co-ordination and management by the Authority is essential to ensure that traffic disruption is minimised whilst allowing Promoters the required time and space to complete their works.
Real time information…
http://www.hertsdirect.org/services/transtreets/highways/hhonlineservices/roadworksinfo/?utm_source=HomePage&utm_medium=TopTasks&utm_campaign=RoadworksinfoHP
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Reinstatement of RoadsInspection and Compliance
Paul CastlemanAssistant Network Manager, Strategy and Compliance
Inspection for compliance at various stages…
Network Strategy & Compliance
Functions
County-wide Policy Process Development NRSWA Expert
NRSWA / TMA Consultations
County & Regional HAUC Representation
National HAUC Representation Joint Chair on HAUC(UK) Coordination
Working GroupPermit Strategy &
Compliance Stakeholder Lead
Officer
NRSWA Inspection Service
NRSWA Recovery of Cost
NRSWA / TMA Performance and non-compliance
Escalations
NRSWA / TMA Work Promoters
Performance Management
NRSWA / TMA Enforcement and
Prosecutions
NRSWA / TMA Invoicing approval
NRSWA / TMA Budgetary Control
Paul Castleman
NRSWA Inspection Service
Project Manager
Richard Hennessy
Central NRSWA Administration
NRSWA Sample and Highways Road Work
Inspections
3rd Party Inspections
Investigatory (Routine) Inspections
Section 50 Inspections
Section 74 Inspections
Section 81 Inspections
Permit Compliance Inspections
Regime
Defect Follow up Inspections
Non Compliance Escalations
NRSWA invoice Verifications
FPN Management Service
NRSWA Enforcement/ Prosecutions
Plant Enquiry Service
New Roads and Street Works Act, 1991.
• Section 70 – Duty of Undertaker to reinstate.
• Section 71 – Materials, workmanship and standard of reinstatement.
• Section 72 – Powers of street authority in relation to reinstatement.
• Section 75 – Inspection Fees.
• Section 81 – Duty to maintain apparatus,
• Section 96 – Recovery of costs or expenses (Defect Follow –up inspections and Temporarily Make Safe charges.
NRSWA Inspection types
• Sample – A, B and C• Herts Highways Road Works• 3rd Party• Adhoc / Routine• ‘Latent’ Defects• Coring Protocol• Defect non-compliance follow up.• Section 81 • Non-compliance escalations
NRSWA Inspection Service – Targets and achievements (9 months from April to December 2013
Inspection Types96564 Inspection Target Inspections carried out ( 9 mths) Passes Failures
Sample 'A' 2050 2248 1853 395
Sample 'B' 2055 2206 1787 419
Sample 'C' 2044 2221 1886 335
3rd party 75 113 n/A 113
Adhoc / Routine (Defects only) 1125 1418 N/A 1418
Section 81 975 1329 N/A 1329
HCC action (Make Safe) 125 119 N/A 119
TOTALS = 8449 9654 5526 4128
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Reinstatement of RoadsView for a Utility
Gavin JacksonGroup Manager, Affinity Water
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Affinity Water identified a need for First Hit Reinstatement in 2006
• Improve Customer Experience
• Reduce Section 74 Overstay fines
• Minimise Interim Reinstatement issues
• Minimise Traffic Disruption
Now:
• First Hit reinstatement is our requirement on all contracts
• R&M contract not paid until Permanent reinstatement achieved
Replacing your asset
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Replacing your assetIn 2013 Affinity Water awarded SQS with a new Reinstatement Contract based on their commitment to Quality and their partnership approach. SQS were looking for someone to work with them on a shared goal of completing 98% of all jobs within 24 hours.
Some of the innovations to help achieve this are -•OnTrack•QRS – Quality Recycling Services•Defect Overview Pamphlet•Customer calling cards
WORKING TOGETHER
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WORKING TOGETHER
24hr reinstatement analysis
Replacing your asset
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Replacing your asset WORKING TOGETHER
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WORKING TOGETHER
Section 74 charge reduction analysisReplacing your asset
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WORKING TOGETHER
Defective reinstatementsReplacing your asset
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Replacing your asset WORKING TOGETHER
Some of the reasons we have for not achieving 1st time reinstatements
•Emergency works – esp OOH
•Incorrect surface data – can be human error or a physically different
construction
•Further leaks hampering quality reinstatement
•Duration constraints – getting the road open swiftly
•Adverse Weather
•Third Party intervention
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Working with JUG and JAGWork continues to improve our performance through a variety of means, not least of which are the Local and National JUG forums.
This provides opportunity to share best practice across Undertakers
These feed into their respective HAUC meetings where JAG and JUG come together…
We are signed up to the HAUC(UK) Code of Conduct
We have sponsored the NJUG awards for the past 3 years as well as being active participants.
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Our Customer Outcomes
Minimising disruption to you and your community
Supplying high quality water you can trust
Providing a value for money service
Making sure our customers have enough water
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Affinity Water Business Plan 2015-20Some of the areas of interest for a Highways Authority
•Universal Metering Programme
• Aiming for 90% coverage by 2020 across communities 1, 2, 3 & 5
•Increased Leakage Detection Activity
• Reduce leakage by 14% - 27 million litres a day!
In effect this will mean that our excavations within your area will double across the next 5 year period.
Slide
Slide Water Resources Act 1991 (section 159)
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Reinstatement of RoadsView from a Utility
Andrew StoneGroup Manager, National Grid Gas
SlideGas Act 1986 as amended by the Gas Act 1995 (schedule 3)
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Reinstatement of RoadsBusiness Drivers
Andrew LeeSuperfast Broadband Programme Manager, HCC
Bucks & Herts Connected Counties
Broadband Programme
16 January 2014
• Component of the economic vision for Bucks/Herts• Key to competitiveness of Bucks/Herts ‘offer’• Business growth, job creation, entrepreneurship• Public sector transformation, service delivery• Social equity, sustainability, tele-health, education• Growing need for better connectivity, increased speeds• Market will deliver circa 84% superfast broadband by 2015• Desire to provide ubiquitous coverage• Local and Central Government intervention required
Introduction – Why is broadband important?
• Bucks-Herts partnership – Councils, LEPs and Government• Established in 2011, Local Broadband Plan approved early 2012• Used Government Framework, coordinated by Broadband Delivery
UK• Funding from Bucks/Herts CC, Bucks Thames Valley/Herts LEPs,
BDUK and supplier to tackle areas of ‘market failure’• Underwent substantial procurement process (State Aid, data
capture, engagement, evaluation etc)• Award contract to supplier with best solution
Connected Counties
• BT awarded contract, publically announced end of June 2013• Contract value of over £18m – BT contributing £8.6m in capital and operating expenditure• Over 52,000 premises will be able to access superfast broadband• Will also deliver a guaranteed minimum speed of 2 Mbps to all
premises• Completion will be by March 2016, 91% NGA coverage• A mixture of technologies will be used such as fibre, emphasising
capacity and speed
Contract award
Communities and stakeholders could
potentially be negatively impacted by:
• Newly sited cabinets and poles• Road/path closures for access to ducts• Digging up roads/paths to lay new cables
Potential Rollout Issues
50mtrs
Existing PCP cabinet location
DSLAM cabinet Positioning Planning Constraints eg;
•PCP & DSLAM <50mtrs apart (exceptionally 100mtrs) – Broadband performance issue•Sited to allow cost effective access to power supply•Not in a flood plain area•Positioned outside restricted areas (e.g. areas of outstanding natural beauty) where possible•Access to footpaths, drives, fire exits etc. not blocked by open doors•Avoid private land if possible•Avoid close proximity of road junctions, zebra crossings, road signs, etc.•Avoid household issues such as visibility from main window, stepping stone across boundaries, etc. •1.2mtrs clearance to kerb edge•Plinth not positioned over UG services, tree roots, etc.•100mm clearance behind unit•Required spacing to other street furniture
Deployment ScheduleHigh Level Milestones –illustration of Bucks and Herts phase 1
Pre Planning and Mobilisation
•Setting up of Programme •Loading BT systems Data•Scheduling•Desktop Planning
Pre Planning and Mobilisation
•Setting up of Programme •Loading BT systems Data•Scheduling•Desktop Planning
Phase 1 M0 Phase 1 M1
Phase 1a M2
Infrastructure Build•Cabinet Build•Spine Build•Exchange and Head-end Installation
Infrastructure Build•Cabinet Build•Spine Build•Exchange and Head-end Installation
Commission & TestCommission & Test
Exchange buildExchange build
Detailed Planning Phase (Network)•Network Modelling and Outline Designs•External Plant Surveys (duct/cable runs/boxes/locations/power•Local Planning Applications / Wayleave applications•Production of planning packs
Detailed Planning Phase (Network)•Network Modelling and Outline Designs•External Plant Surveys (duct/cable runs/boxes/locations/power•Local Planning Applications / Wayleave applications•Production of planning packs
Contract Signed 14th June 2013
First services available 28th May 14
6 – 9 months average to survey, design and plan per phase. 1st area completes planning March 2014
6 months average deployment per phase. 1st deployment phase completes Sep 2014
Changes to planning policy to facilitate faster roll-out
• Government has agreed amendments to planning policy – a package of amendments to expedite broadband infrastructure rollout
• DCMS and DCLG consultation – legislation now amended, came into force on 27/06/13 (5 year duration initially)
• Broadband cabinets, overhead poles and lines can be installed without prior approval, except in SSSIs
• More details on amendments – http://www.legislation.gov.uk/uksi/2013/1101/made http://www.legislation.gov.uk/uksi/2013/1403/made
• Code of Practice established which communications providers must adhere to (BDUK and commercial rollout) – now published
Partnership approach to delivery – stakeholders
• Opportunity to work collectively to ensure efficient delivery, mitigate
issues and learn from the commercial programme rollout
• removal of unnecessary cost
• maximising speed and coverage
• Issues and opportunities associated with planning, highways,
utilities/power, community expectation management
• Programme governance will act as the conduit for regular and open
discussion, partnership approach to addressing issues
Collaborating To Resolve Bucks & Herts Challenges
• Existence/condition of existing infrastructure, particularly ducts• Costs and timings vary according to the type and quantity of
infrastructure required• Power requirements - existing street cabinets don’t require power.
Rural NGA street cabinets will require power and likely to be overhead
• Road closures more likely in rural areas as roads tend to be narrower• Securing wayleaves e.g. blocks of flats
Example - Microtrenching
• Process of creating a slot in the road
for the installation of fibre optic cables.
• Reduces cost, time and disruption of laying new ducts.• Department for Culture, Media and Sport/DfT produced an advice
note for local Authorities: “Local and Highways Authorities should consider micro trenching as an acceptable method of installing communications cables”.
• Herts Highways have stated this would be acceptable, though depending on a minimum bound layer thickness.
What The Programme Needs:-• Close / effective working together of all agencies concerned• Quick decisions on difficulties (when encountered) these should be
in the minority• Best possible relationship with BT – meet, work things through – not
engagement “from a distance”• Effective escalation processes where necessary• Close working relationships with communities – most want better
broadband but a few will not like the proposed DSLAM siting etc
Our Experience so far
• Effective Stakeholder meetings• Resolving outstanding planning issues on commercial programme• A less than favourable history with BT on such matters but
willingness to put that behind us?• Appropriate contacts and escalation in place to ensure programme
runs smoothly when we do hit difficulties (there are bound to be some).
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Reinstatement of RoadsNational View and Future Developments
David CaponJAG(UK) Manager,
JAG(UK) – WHO WE AREWhat is JAG(UK)?The Joint Authorities Group (UK) Represents all Highway AuthoritiesVoluntary Contribution of Expertise and TimeVoluntary Financial ContributionsWork alongsideLGADfTDevolved GovernmentsNational Joint Utilities Group (NJUG)HAUC(UK)National, Regional and Local PresenceDevelop Legislation, Codes of Practice, Advice and GuidancePart of GeoPlace Family
JAG(UK) – Our Three Top Level Core Values
Protection of Assets
Protection of Public Purse
Public Interest
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Key Events/ Influences
• Economic Pressures• Government Policy – No added costs to Business• Utility costs in political arena• Holes in our Pockets – Utility Works • Economic Growth• Cost of Disruption £4 Billion and rising
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Cost to Society
• Road traffic has increased enormously (84% increase between 1980 and 2006)
• More than 33 million vehicles registered in the UK -more two car households than no-car households
• Growth projections suggest additional congestion costs of £22 billion every year in England by 2025
• 85 per cent of people tell us that congestion is a serious or very serious problem for the country
JAG(UK) – Reinstatement ConcernsOften, the contracts with contractors can prioritise cost over quality which delivers the wrong behaviour and results in poor reinstatements. Evidence from councils is that in many cases the reinstatements do not meet the standard. Road openings have a long term effect on the fabric of the network through water ingressAuthorities estimate that nearly 18% of their maintenance budgets (an annual total of £218million) is spent on premature maintenance as a consequence of utility Streetworks.Are we driving the wrong behaviour
JAG(UK) – Our View
BEHAVIOURAL CHANGE IS THE KEY
CONTRACTS WHICH DRIVE RIGHT BEHAVIOUR BASED ON QUALITY AND COST
SUPERVISION
OWNERSHIP
JAG(UK) – Joint Project with Major Contractor
Scope
Factors of Influence
Points of Interest
Outcomes so Far
Scope
CT and JAG joint initiative, BT were part of processChose two adjacent areas of the UK, one operating best the other the worst.They were managed by same managerGood area was Norfolk, Suffolk, Essex, and HertfordshireBad areas was South East, Kent, East Sussex, LB Bromley, LB BexleyWhat does good look like compared against what bad looked like
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FACTORS OF INFLUENCE
• Relationships with Authority• Permit or non-Permit Authority• Sub-Contractor Organisation, small/large company• Supervisors per gang ratio• Payment mechanisms
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POINTS OF INTEREST• Gangs per supervisor• Payment mechanisms, piece work / day rate• Good area majority not permits bad area predominantly
Permits• Communications• Defect failures broken down into categories, for instance
how does a defect for wrong materials come about?• Workload in terms of managing peaks and troughs and
keeping skilled gangs
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Points of Interest Contd
• Communications• Work Load• Geography of work area, rural versus urban• Equipped to do the job• Job versus service, (price, quality, service )• Compliance can be achieved
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Outcomes so Far• Developed performance statistics, weekly monitoring and
focus on key areas.• Can now monitor sub-contractor performance per region• Shares with JAG Bi Weekly Telephone Conference Call• Work ongoing • CT Open and honest discussions, working with JAG has
proven useful and this sort of exercise is relevant, has changed thinking and we would work with similar organisations to affect change.
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Ct Streetworks in 2013…
HA contact improving:– Nationally 60% in 24 hours (10% in June)– Targeting 80% by end January (on track to achieve)
Joint Ct / JAG /OR Project:– Selected South East (needing improvement), compared with Anglia– Joint team formed to use learning from Anglia to drive improvement in South East– Outcomes:
• % reduction in defects stack - South East: 41% reduction / Anglia: 10% worse (from a low base)• % improvement in overdue defects – South East: 43% improvement / Anglia: 0% (low base)• % improvement in contact to HA’s – South East: 16% improvement / Anglia: 15%• % improvement in underlying new in rate – South East: 10% improvement / Anglia: 0% (low
base)
Ct Mobile being rolled out
Into 2014:– Continue to drive HA Contact improvement– Looking to replicate Joint Project approach elsewhere– Continued development of Ct Mobile
KEY POINTS
COMMUNICATIONS
COOPERATION
COMPETENCY Equals
Compliance and Cost balance
The networks under the road can be just as congested as the traffic on the surface
What could be done differently?Embargo to protect recent worksStrategic Traffic Sensitive StreetsFull width reinstatementsLane Rental
Reinstatement of RoadsSummaryWho is a works promoter and can dig in the highway?What legislation governs road reinstatements?What control does HCC have over who digs in the highway and when?What other legislation governs when the road may need to be dug up?What could be done differently?
Reinstatement of Roads
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