EMOTIONALLY INTELLIGENT LEADERSHIP: RELATIONSHIPS MATTER

FALL 2018Listening for a Change: Skills for Dialogue —Sep 25-26

How to Energize Your Workshops and Turn on the Learning —Oct 23

The Joy of Meetings: Recipes for Success —Oct 25

Honoring Our Common Differences: Leadership for Inclusivity —Nov 1

The Art of Conflict Transformation —Dec 4-5

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ABOUT YOUR FACILITATORSKathy Germann has spent 35 years teaching, consulting, and coaching in the areas of inclusivity, conflict transformation, communication skills, and training design. She has taught over 15,000 learners across the country.Stephanie Sobczak is a facilitator of strategic planning sessions and a workshop design consultant. Her specialties include project management and total quality management (TQM).Laurel Norris is a professional communicator with a background in journalism, marketing, and international relations. Her skills include connecting people to new ideas, engaging learners, and summarizing complex topics.Margaret Cook has been a trainer, educator, and community advocate on topics of diversity and inclusion since 1994. She is currently director of training for Ask Big Questions, a college civic dialogue program.

CONTINUING EDUCATION CREDITSFor these programs, 0.7 continuing education units (CEUs) equals seven hours of professional continuing education, and 1.4 CEUs equals 14 hours.UW–Madison Continuing Studies is an approved continuing education provider for the American Psychological Association (APA), Association of Social Work Boards (ASWB), National Board for Certified Counselors (NBCC), Wisconsin Licensed Marriage and Family Therapists, and Wisconsin Substance Abuse Counselors, and may meet the continuing education requirements for other types of professionals. See continuingstudies.wisc.edu/ceu-approved-hours for approved continuing education provider information.

GENERAL INFORMATIONLocation Pyle Center is at 702 Langdon St. on the UW–Madison campus. Call 608-262-1122 for details. Lunch is included in the registration fee and includes vegetarian, vegan, and gluten-free options.Time Registration opens at 8am. Workshops are 8:30am–4:30pm. Enrollment in these popular programs is limited to ensure hands-on, participatory learning. Classes sometimes fill quickly. Reserve your spot today!Cancellation Policy Refunds, minus a $25 administrative fee, are available up to three business days prior to the program. You are responsible for the entire fee if you cancel later than that or do not participate. To cancel or arrange for a substitute, call 800-725-9692. In the event of bad weather or other emergencies, call 608-263-4432 or visit continuingstudies.wisc.edu to learn whether a Continuing Studies program or class has been canceled.For More Information Contact Program Director Laura V. Page at laura.page@wisc.edu or Program Assistant Liz Nagel at liz.nagel@wisc.edu or 608-263-7023.

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REGISTRATION FORM

PLEASE REGISTER ME FOR

❏ Listening for a Change: Skills for Dialogue; Sep 25-26 ................................................................................#0826 Standard $465, Govt./Nonprofit $365**

❏ How to Energize Your Workshops and Turn On the Learning; Oct 23 .....................................................#0827 Standard $255, Govt./Nonprofit $195**

❏ The Joy of Meetings: Recipes for Success; Oct 25 ........................................................................................#0828 Standard $285, Govt./Nonprofit $235**

❏ Honoring Our Common Differences: Leadership for Inclusivity; Nov 1 ...................................................#0829 Standard $255, Govt./Nonprofit $195**

❏ The Art of Conflict Transformation; Dec 4-5 ..................................................................................................#0831 Standard $465, Govt./Nonprofit $365**

** The government and nonprofit rate is available to government agencies, nonprofit and public-sector organizations, and nonprofit educational institutions. For questions about eligibility, contact Laura V. Page, program director, at laura.page@wisc.edu.

CONTACT INFORMATION

NAME

TITLE

ORGANIZATION

MAILING ADDRESS

CITY / STATE / ZIP

PHONE ( ) EVENING / CELL PHONE

EMAIL

PAYMENT METHOD

❏ Please bill my organization at the address above. ❏ Enclosed is my check payable to UW-Extension.❏ Please charge to the following account: ❏ MasterCard ❏ VISA ❏ Am Ex ❏ Discover

CARD NO. EXPIRES

CARDHOLDER’S NAME

Mail to: UW–Madison Continuing Studies Registrations Pyle Center, 702 Langdon St., Madison, WI 53706-1487

Call: 608-262-2451 or 800-725-9692 (Wisconsin Relay 711)

Fax: 608-265-3163 or 800-741-7416

Online: continuingstudies.wisc.edu/collections/emotionally-intelligent-leadership Phone, fax, or online registrations must include payments by credit card or purchase order.

If you would like to request an accommodation, please contact Andy Richardson at 608-262-0557 or email andy.richardson@wisc.edu. Requests are confidential.

These programs are offered by UW–Madison in cooperation with UW-Extension.

Pyle Center702 Langdon St.Madison, WI

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HOW TO ENERGIZE YOUR WORKSHOPS AND TURN ON THE LEARNINGTue, Oct 23, 8:30am-4:30pm, lunch includedProgram #0827; 0.7 CEUStandard $255, Govt./Nonprofit $195**Instructor: Kathy Germann

Do you need to conduct a workshop but don’t have formal training in facilitation? Have you run the same workshop repeatedly and want to liven it up? Are you tired of doing all the talking and want to get your audience more involved?Glean kernels of wisdom from a seasoned trainer who has taught for 35 years and worked with more than 15,000 learners ranging from doctors and tradeswomen to fifth-grade peer helpers. You will also gain ideas on one of your workshop designs from fellow participants.You will learn how to:• Create a welcoming learning environment• Identify the key characteristics of effective workshops• Incorporate the basics of experiential learning theory• Use multimodal teaching methods to engage different learning styles• Develop outcome-based learning objectives• Recognize the parallels between stages of group development and stages of a workshop

“Kathy makes you feel at ease and definitely creates a community feeling.”—Nick Sodermann

THE JOY OF MEETINGS: RECIPES FOR SUCCESSThu, Oct 25, 8:30am-4:30pm, book and lunch includedProgram #0828; 0.7 CEUStandard $285, Govt./Nonprofit $235**Instructors: Kathy Germann and Stephanie Sobczak

Ever been to a meeting that felt flat as a pancake or was in danger of boiling over? As a facilitator, do you feel like you’re in a pressure cooker while some members stir the pot and others just feel fried? This interactive workshop will help you design outcome-based agendas that use people’s time well, elicit their best thinking, and make decisions that have greater buy-in. The results will be a group that gets the job done and has positive working relationships.You will learn how to:• Create group agreements to establish a productive work climate• Understand the benefits of an explicit decision-making rule• Assess the pros and cons of different decision-making rules• Use a tool to discern the level of agreement• Design outcome-based agendas with clearly defined purposes• Select multimodal processes to enhance participation and achieve desired outcomes• Use evaluations to promote task accomplishment and group-process improvements

“A few hours invested in this course has saved me countless work hours and headaches. It has also helped me recognize and deal with group communication problems early on.”

—Diane Treis Rusk

EMOTIONALLY INTELLIGENT LEADERSHIP: RELATIONSHIPS MATTER

HONORING OUR COMMON DIFFERENCES: LEADERSHIP FOR INCLUSIVITYTue, Nov 1, 8:30am-4:30pm, lunch includedProgram #0829; 0.7 CEUStandard $255, Govt./Nonprofit $195**Instructor: Kathy Germann

Inclusive leaders value and encourage a variety of experiences and perspectives, creating a positive, collaborative space where people can be themselves and contribute their best work. Building an environment of respect and dignity for people of all genders, races, ethnicities, ages, sexual orientations, and levels of ability requires genuine acceptance and an absence of judgment. This workshop creates a safe forum for self-reflection and dialogue.You will learn how to:• Explore the ways your life experiences and assumptions shape your understanding

of inclusivity• Examine ways unconscious bias and groupthink lead to unintentional exclusion of others• Discover commonalities and differences between social identities and experiences of

the “isms”• Gain insights into the costs and benefits of privilege• Differentiate between nondiscriminatory and inclusive behaviors on individual and

organizational levels

“I took Kathy’s diversity workshop to fine-tune myself as an instrument for the work I do. Because of the depth of her commitment and her mastery of how people change and grow, she helped me do exactly that. A lot of my work has been with Indian elders. Borrowing from their vocabulary, I would say Kathy has ‘medicine’.”

—Rodney Horikawa

LISTENING FOR A CHANGE: SKILLS FOR DIALOGUETue-Wed, Sep 25-26, 8:30am-4:30pm, lunch includedProgram #0826; 1.4 continuing education units (CEUs)Standard $465, Govt./Nonprofit $365**Instructors: Kathy Germann and Laurel Norris

In a highly competitive culture, many of us have learned to listen in ways that strengthen the arguments that support our own perspectives. Dialogue shifts us from a mindset of persuading to one of learning. It invites us to engage with curiosity and openness, and to discover shared meaning among different perspectives. Slowing down, examining assumptions, and listening deeply helps us build stronger, more trusting relationships. It also supports us in doing our best thinking together and discovering more innovative solutions.You will learn how to: • Slow down, check your assumptions, and notice observable data• Ground and center yourself to decrease defensiveness while listening• Shift from blaming to owning and expressing feelings• Excavate beyond positions to engage in needs-based conversations• Use questions of inquiry to better understand different perspectives

“Great balance of modeling, information, humor, and activities. Thank you for sharing your spirit in your work.”

—Valerie Walker

** The government and nonprofit rate is available to government agencies, nonprofit and public-sector organizations, and nonprofit educational institutions. For questions about eligibility, contact Laura V. Page, program director, at laura.page@wisc.edu.

Only through authentic relationships can we hope to create communities that sustain each of us, treating every individual with respect and dignity, welcoming multiple perspectives, using conflict creatively, and eliciting actions based on integrity.

Whether or not you have a formal leadership role, you have the potential to be an emotionally intelligent leader. Learn how to make relationships matter at work, at home, and in the community through these engaging programs.

THE ART OF CONFLICT TRANSFORMATIONTue-Wed, Dec 4-5, 8:30am-4:30pm, lunch includedProgram #0831; 1.4 CEUsStandard $465, Govt./Nonprofit $365**Instructors: Kathy Germann and Margaret Cook

Conflict is something most people want to avoid, even though it is a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. Conflict transformation is about engaging with curiosity that facilitates “both-and” thinking and supports the possibility of win-win solutions. Discover how to increase your comfort with conflict and build more trust and communication in your relationships.

You will learn how to: • Understand how your history with conflict impacts your current responses to it• Identify the four basic responses to conflict• Check your assumptions before they escalate into conflict• Be grounded and centered in the midst of conflict• Identify the differences between position statements and needs statements• Clarify and express your underlying needs• Use inquiry to learn about others’ perspectives• Generate win-win solutions

“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”

—Delaine Moe