reasoning methodologies in information technology r. weber college of information science &...

27
Reasoning Methodologies in Information Technology R. Weber College of Information Science & Technology Drexel University

Upload: dinah-meghan-rice

Post on 17-Dec-2015

216 views

Category:

Documents


0 download

TRANSCRIPT

Reasoning Methodologies in

Information Technology

R. WeberCollege of Information Science & Technology

Drexel University

Reasoning Methodologies in IT

R Weber

Outline

1. Intelligent Jurisprudence Research

2. Proactive Dissemination of Lessons-learned

Reasoning Methodologies in IT

R Weber

1. Intelligent Jurisprudence Research

• Why is current technology used for jurisprudence research propagating injustice?

• What technology is available to counteract this trend?

• What are the barriers?

Reasoning Methodologies in IT

R Weber

Current technology used are text databases

• Search for relevant precedents• Common Law and Roman Law• Judicial professionals: attorneys, judges• Create a query using Boolean operators• Read every document to assess their

relevance

Reasoning Methodologies in IT

R Weber

What is wrong with text databases?

• Writing queries is difficult and imprecise• Finding a set of words that are present in

relevant documents and NOT present in non-relevant ones

• There is a limit to the number of documents that are returned to the user

• Matches are based on surface features: words, trigrams, etc.

• Natural language is ambiguous and open-textured

• Users need to go through entire documents to assess their relevance

Reasoning Methodologies in IT

R Weber

Literature on text databases

• 20% recall for 79% precision (Blair & Maron 1985)– 100 rel. doc: 25 retrieved, 20 rel and 5 non-rel.

• Better recall can be achieved, but then precision falls (20% more in large databases) (id.).

• “It was found that in high recall searching it was not possible to achieve as high performance in the large databases as in the small one.” (Sormunen 2001)

• Most problems originating low quality are worse in larger databases.

Reasoning Methodologies in IT

R Weber

What technology is available to counteract this trend?

• How do humans search?• Reasoning methodology that replicates

this task• How humans search for legal precedents?

– Target problem in mind– Search for applicable solutions– How?– By assessing similarity between problems

• Which reasoning methodology can replicate this task?

Reasoning Methodologies in IT

R Weber

Case-Based Reasoning

• A reasoning methodology that mimics the similarity heuristic

Reasoning Methodologies in IT

R Weber

How can we use case-based reasoning for searching

jurisprudence with high levels of precision and recall?

Reasoning Methodologies in IT

R Weber

Legal Cases

tasks

relations

evidence

attenuatingcircumstances

Reasoning Methodologies in IT

R Weber

Similarity Assessment

• Matching occurs when both documents have similar meaning and not simply same words or same surface features

axe

murder

axe

murder

Reasoning Methodologies in IT

R Weber

Similarity Assessment

• Matching occurs when both documents have similar meaning and not simply same words or same surface features

axe

robbery

axe

murderX

Reasoning Methodologies in IT

R Weber

Intelligent Jurisprudence Research

• The problem or situation motivating the search is represented in the method’s format (and becomes the target case) after a question-answer session

• Legal cases are retrieved based on how similar they are to the target case, i.e. legal cases from different areas of law can also be considered similar

• Users access the case representation of retrieved documents

Reasoning Methodologies in IT

R Weber

Barriers• Current text databases ‘seem’ to work• They represent an apparent

substantial improvement over previous method

• Smaller databases can produce better results

• No one is suing anyone………yet• Designing intelligent jurisprudence

research requires manual engineering whereas (domain independent) text databases don’t

Reasoning Methodologies in IT

R Weber

Work on Technological Barriers

• Several researchers are seeking ways to reduce manual engineering requirements, maintaining high quality

• Information Extraction uses NLP (1991)

• Template Mining (1998)• Machine learning (1999)• Automated conversion into Graphs

(2004)

Reasoning Methodologies in IT

R Weber

Further Applications in Law

• Common Law:– When legal cases are fully engineered,

case-based reasoning systems can build complete argumentation structures (Ashley 1990)

• Roman Law:– Aiming at reducing the uncertainty

between the law and its interpretation, create a judicial system based on a controlled reasoning structure that appends legal decisions to rule-based representations of law (Correa 2003)

Reasoning Methodologies in IT

R Weber

Questions?

[email protected]

Reasoning Methodologies in IT

R Weber

2. Proactive Dissemination of Lessons-Learned

• Knowledge management, experience, and learning curves

• Why is it so difficult to share knowledge?

• Why best-practices/lessons-learned repositories don’t work?

• What can be done?

Reasoning Methodologies in IT

R Weber

Knowledge Management• Knowledge management refers to best

allocation of intellectual assets• Organizations become mature through

experience and distribution of their knowledge, e.g. culture, doctrine

• Learning curves ascend as organization become mature but oscillate depending upon:– Changing technologies– Changing consumers, focus, etc.– When scope is broad, they will be always

learning– Large number of members and large scope

makes the worst combination for learning

Reasoning Methodologies in IT

R Weber

Why is it so difficult to share knowledge?

• It is difficult to learn• It is difficult to communicate• It is difficult to absorb

Reasoning Methodologies in IT

R Weber

It is difficult to learn

• Learning involves taking risks• If one repeats exactly the same

routine everyday one will hardly learn anything

• Learning originates from positive and negative experiences

• New experiences

Reasoning Methodologies in IT

R Weber

It is difficult to communicate

• Culture in some organizations motivate sharing, e.g. XEROX

• Communicate may imply admitting attempting something new, equals risk

• Communicating may decrease one’s competitive advantage

• Others may not be interested

Reasoning Methodologies in IT

R Weber

It is difficult to absorb

• Anthropologists explain that people only pay attention when knowledge is presented when and where it is needed

• Knowledge will be absorbed when it is needed, when it is applicable

• Knowledge will be absorbed where it is needed, in the context where it is needed, e.g. in within organizational context

Reasoning Methodologies in IT

R Weber

Why best-practices/lessons-learned repositories are not used?

• They are standalone– They are outside the context of where they are

needed– They are not tied to the contexts when they are

needed

• Because they require users to take the initiative to search them

• Because they may not believe they are useful

• They need to learn how to operate them• They may be poorly composed, produce poor

results

Reasoning Methodologies in IT

R Weber

What can be done?

• Integrate knowledge repositories to applicable tasks

• Definition of lesson-learned requires it positively impacts a process it targets

• Integration requires that tasks are identified in the body of lessons-learned

• Use an applicability oriented method to retrieve lessons-learned

• Guarantee that lessons-learned are ONLY retrieved when and where they are needed

Reasoning Methodologies in IT

R Weber

Requirements

• Users (or a knowledge worker) have to deliver their tasks using computerized environment where applicable tasks are identified

• Lessons-learned have to be collected in a manner that their requirements are all met, e.g. must produce positive impact

Reasoning Methodologies in IT

R Weber

• Examples• References• Questions

Microsoft PowerPoint Presentation