quality manual (qm)-fe faculty of engineering · quality manual (qm)-fe faculty of engineering i...
TRANSCRIPT
QUALITY MANUAL (QM)-FEFACULTY OF ENGINEERING
iRevision 1.00
Preface
The first edition of Quality Manual (Teaching, Learning and Assessment) is designed to meet
the needs of Quality Management System (QMS) for the Faculty of Engineering academic
staff. The Quality Manual describes the scope, terms and definitions, QMS, management
responsibilities, resource management, product realization and the process of measurement,
analysis and improvement. The Quality Manual contains sufficient processes and references
that enable the academic staff to follow, without too much difficulty.
The authors would like to thank Prof Amir Azam Khan, Prof Ng Chee Khoon, Prof Dr Sinin
Bin Hamdan, AP Dr Mohammad Omar Abdullah, Dr Ehsan Ahmed, Dr Siti Noor Linda Taib,
Ir Dr Mohd Shahril Bin Osman, Dr Kismet Hong Ping, Abdul Razak Abdul Rahim, Nor
Azalina Binti Rosli, Norazlina Bt Bateni, Siti Nor Ain Bt Musa, Dygku Salma Awg Ismail
and Ade Syaheda Wani Bt Marzuki.
The Quality Management Committee (QMC) of Faculty of Engineering hope that the
academic staff will follow and implement the Teaching, Learning and Assessment processes
of this Quality Manual accordingly.
Faculty of EngineeringQuality Manual (QM)-FE
iiRevision 1.00
CONTENTS PAGE
List of Figures x
Committee Representation vi
About the Manual vii
Overview of Faculty of Engineering, Universiti Malaysia Sarawak(UNIMAS) ix
Definition x
Abbreviation xiv
1 Scope 1
1.1 General 1
1.2 Application 1
2 Normative References 2
3 Terms and Definitions 3
4 Quality Management System 4
4.1 General requirements 4
4.2 Documentation requirements 5
Faculty of EngineeringQuality Manual (QM)-FE
iiiRevision 1.00
5 Management Responsibility 11
5.1 Management commitment 11
5.2 Customer focus 11
5.3 Quality Policy 12
5.4 Planning 13
5.5 Responsibility, authority and communication 14
5.6 Management review 16
6 Resource Management 18
6.1 Provision of resource 18
6.2 Human resource 18
6.3 Infrastructure 19
6.4 Work environment 20
7 Product Realization 21
7.1 Planning of product realization 21
7.2 Customer -related processes 22
7.3 Design and development 24
7.4 Purchasing 25
7.5 Production and service provision 26
7.6 Control of monitoring and measuring equipment 27
Faculty of EngineeringQuality Manual (QM)-FE
ivRevision 1.00
8 Measurement, Analysis and Improvement 28
8.1 General 28
8.2 Monitoring and Measurement 28
8.3 Control of Nonconforming Product 30
8.4 Analysis of Data 31
8.5 Improvement 31
Faculty of EngineeringQuality Manual (QM)-FE
vRevision 1.00
List of Figure
Figure 1 Quality Management System structure.
Figure 2 Product Realization process
Teaching Checklist
a. Course File CT (QM) – FE - 01
b. Lecture & Tutorial CT (QM) – FE - 02
c. Cooperative Learning CT (QM) – FE – 03
d. Site/Industrial Visit CT (QM) –FE – 04
e. Project CT (QM) – FE – 05
f. Laboratory CT (QM) – FE – 06
g. Problem Based Learning CT (QM) – FE – 07
Appointment Checklist
a. IAP CA (QM) – FE – 01
b. Adjunct Professor CA (QM) – FE – 02
c. International Advisor CA (QM) – FE – 03
d. External Examiner (Local/International) CA (QM) – FE – 04
e. Invited Lecturer/Speaker & Flying Lecturer CA (QM) – FE – 05
f. Board of Studies CA (QM) – FE - 06
Teaching Process Procedure
a. Teaching Appointment Letter PP (QM)(P) – FE – 01
b. Teaching-Learning with Lecture & Tutorial PP (QM)(P) – FE – 02
c. Teaching-Learning with Cooperative Learning PP (QM)(P) – FE - 03
d. Teaching-Learning with Site/Industrial Visit PP (QM)(P) – FE – 04
e. Teaching-Learning with Project PP (QM)(P) – FE – 05
f. Teaching-Learning based on Laboratory PP (QM)(P) – FE – 06
g. Teaching-Learning based on PBL PP (QM)(P) – FE – 07
h. Teaching-Learning based on FYP PP(QM)(P) – FE - 08
i. Teaching-Learning based on LI PP (QM)(P) – FE – 09
j. Teaching-Learning based on IDP PP (QM)(P) – FE – 10
k. Teaching-Learning with Invited Lecturer/Speaker
Faculty of EngineeringQuality Manual (QM)-FE
viRevision 1.00
& Part Time Lecturer PP (QM)(P) – FE – 11
l. Customer Feedback PP (QM)(P) – FE - 12
m. Student Final Exam Answer Script Disposal Procedure PP (QM)(P) – FE - 13
Supporting Process Procedure
a. Document Control PP (QM)(S) – FE – 01
b. Record Control PP (QM)(S) – FE – 02
c. Internal Audit PP (QM)(S) – FE – 03
d. Nonconformity Product Control PP (QM)(S) – FE – 04
e. Preventive Action PP (QM)(S) – FE – 05
f. Corrective Action PP (QM)(S) – FE – 06
g. Staff Development Training PP (QM)(S) – FE – 07
h. Purchasing PP (QM)(S) – FE – 08
i. Maintenance PP (QM)(S) – FE – 09
Attachments
a. Case Study Report Presentation Rubric CT (QM) – FE – 03D(i)
b. Team Work Evaluation Rubric CT (QM) – FE – 03D(ii)
c. Oral Presentation Rubric CT (QM) – FE – 03D(iii)
d. Site/Industrial Visit Log Book Rubric CT (QM) – FE – 04D(i)
e. Laboratory Report Presentation Rubric CT (QM) – FE – 06D(i)
f. Conduct Experiment for Laboratory Work Rubric CT (QM) – FE – 06D(ii)
g. PBL Course Plan CT (QM) – FE – 07D(i)
h. PBL Rubric CT (QM) – FE – 07D(ii)
i. Borang Permohonan bagi Pelupusan Skrip Jawapan Pelajar FK/2011
j. IAP, Adjunct Professor, International Advisor Report CA (QM) – FE – 01E(i)
k. Cadangan Perlantikan IAP (lampiran) CA (QM) – FE – 01E(ii)
l. External Examiner Report CA (QM) – FE – 04E(i)
m. Garis Panduan Perlantikan Pemeriksa Luar (lampiran) CA (QM) – FE – 04E(ii)
Faculty of EngineeringQuality Manual (QM)-FE
viiRevision 1.00
The Authors
The authors for Faculty of Engineering Quality Manual are:
Prof Dr Wan Hashim Bin Wan IbrahimDr Al-Khalid Bin Hj OthmanDr Wan Azlan Bin Wan Zainal AbidinDr Rubiyah Bt BainiDr Syed Tarmizi Bin Syed ShazaliRosmina Bt Ahmad BustamiHamzah Bin Sa’eeKasumawati Bt LiasDr Thelaha Bin MasriDr Delsye Teo Ching LeeNur Tahirah Bt RazaliAbang Mohammad Nizam Bin Abang KamaruddinAbdul Azim Bin Abdullah
Faculty of EngineeringQuality Manual (QM)-FE
viiiRevision 1.00
About this manual
This Quality Manual is developed for Faculty of Engineering’s Quality Management System
in Teaching, Learning and Assessment. It is aimed primarily at achieving customer
satisfaction by meeting the Engineering Accreditation Council’s requirements and industries’
needs through application and continual improvement of the system. This Quality
Management System is developed based on quality principles such as leadership, customer
focus, continual improvement involvement of the employees and stakeholders, process focus
and ultimately decisions that are based on survey data, meetings or discussions among the
stakeholders.
The Management Representative maintains this manual for the Quality Management System
and for Faculty of Engineering employees’ use especially the academic staff.
Requests for changes should be submitted to the Management Representative and updates of
the manual are issued as required. It is the responsibility of the Management Representative,
Faculty Dean, Deputy Dean and Head of Department to ensure that employees are familiar
with the manual’s content that relates to their work and responsibilities in particular. They
will be kept informed of any changes and updates.
This Quality Manual describes the Faculty of Engineering’s Quality Management System.
The purpose is for:
Internal use – to communicate to employees especially the academic staff on the
faculty’s quality policy and quality objectives, to facilitate the implementation of Quality
Management System and its continuity and required updates, to provide effective
communication and control of quality related activities and documents.
External use – to inform Faculty of Engineering stakeholders on the Faculty of
Engineering’s Quality Policy and Quality Objectives.
Faculty of EngineeringQuality Manual (QM)-FE
ixRevision 1.00
Faculty comply with MS ISO 9001:2008.
Effective date of this Quality Manual: December 10, 2009
Approved by:
____________________________ ________________________________
Dr Al-Khalid Bin Hj Othman, Prof Dr Wan Hashim Bin Wan Ibrahim,
Management Representative Dean, Faculty of Engineering
Date: Date:
Faculty of EngineeringQuality Manual (QM)-FE
xRevision 1.00
Overview of Faculty of Engineering, Universiti Malaysia Sarawak
The Faculty of Engineering, formed on 30th December 1993, is one of eight faculties in
Universiti Malaysia Sarawak (UNIMAS). The faculty started off with only two engineering
programmes, Civil Engineering and Electronics and Telecommunications Engineering with
the first intake in July 1994. The Mechanical Engineering and Manufacturing System
Programme and the Electronics and Computer Engineering Programme were introduced in
1996 and May 2000 respectively. In early 2009, the Chemical Engineering Programme was
introduced in order to fulfil the growing needs and opportunities in the world of engineering.
Currently, there is an intake of approximately 2000 students in the Engineering Faculty. The
faculty’s core business is teaching & learning; providing knowledge to customer in order to
prepare them for the engineering profession.
The Faculty of Engineering provide comfortable lecture environment, various engineering
laboratory tools and experienced academic staff. The curriculum prepared by the Faculty of
Engineering meets the requirement of the industries.
Faculty of Engineering, Universiti Malaysia Sarawak Vision
To excel in providing quality engineering programmes through a dynamic and
innovative education system, specializing in its niche research areas for the benefits of
the nation.
Faculty of Engineering, Universiti Malaysia Sarawak Mission
To provide innovative and systematic engineering education and produce ethical
engineers with good technical and interpersonal skills through dedication and
commitment of faculty members renowned in their respective niche areas with excellent
networking and thus addressing the inspirations of stakeholders.
Faculty of EngineeringQuality Manual (QM)-FE
xiRevision 1.00
Definition
“Amendment” is a minor amendment that is less than 50% for any work process in a
document.
“Corrective action” is action to eliminate the cause of a detected nonconformity or other
undesirable situation.
“Course” is a subject that offers by any programme and it has a specific code.
“Course Registration” is a process where the student registers certain courses in certain
program within the given period.
“Customer satisfaction” is customer’s perception of the degree to which the customers’
requirements have been fulfilled.
“Continual improvement” is recurring activity to increase the ability to fulfil requirements.
“Customer” is organization or person that receives a product or services.
“Conformity” is fulfilment of a requirement.
“Corrective Maintenance” is maintenance that implemented to repair damage equipment to
be in better condition.
“Dean” is a head of a Faculty appointed by the Vice Chancellor.
“Defect” is non-fulfilment of a requirement related to an intended or specified use.
“Design and development” is set of processes that transform requirements into specified
characteristics or into the specification of a product, process, or system.
“Document Officer” is a person who will be responsible in managing and controlling the
documents that are used in the Faculty of Engineering Quality Management System.
“Direct Purchase” is purchasing of supplies and services for one type of item that does not
exceed RM50,000.00 a year, works not exceeding RM100,000.00 for each purchase
“Evaluation” is a mechanism to measure student’s academic achievement.
Faculty of EngineeringQuality Manual (QM)-FE
xiiRevision 1.00
“External Document” is official documents published by the government agency used as a
reference or guide for the Faculty of Engineering Quality Management System.
“External Training Programme” is a training/course/seminar/workshop organized by
Faculty of Engineering or co-organized with external agencies and conducted outside of
Faculty of Engineering.
“External Agency Training” is a training/course/seminar/workshop organized by external
organizer such as other or private training agency. Nomination put forward to the related
agency by the Head of Department based on the training needs that have been identified by
the Head of Department.
“Faculty” is an academic entity that offers programme at University including any centres or
university institutes that offers academic programme.
“Faculty Academic Committee” is a committee that chaired by the Dean which constitute
of Deputy Dean, Head of Department, Programme Coordinator, Lecturer and Assistant
Registrar as a Secretary. This committee will discuss the issues that related to the faculty
academic affair.
“Faculty Examination Committee” is a committee that chaired by the Dean which
constitutes of Deputy Dean, Head of Department, Programme Coordinator, Lecturer and
Assistant Registrar as a Secretary to verify the student results, make amendment on the
results if necessary and decide which student that are qualified to graduate.
“Head of Department” is an academician appointed by Vice Chancellor to lead a
department in a faculty.
“Internal Document” is documents created for the implementation purpose of Faculty of
Engineering Quality Management System.
“Internal Training Programme” is a training/course/seminar/workshop organized by
Faculty of Engineering or co-organized with external agencies and conducted in the Faculty
of Engineering premise.
“Lecture” is a learning class in any course.
Faculty of EngineeringQuality Manual (QM)-FE
xiiiRevision 1.00
“Management” is coordinated activities to direct and control an organization.
“Management system” is system to establish policy and objectives and to achieve those
objectives.
“Non-conformity” is non-fulfilment of a requirement.
“Organizational structure” is arrangement of responsibilities, authorities and relationships
between people.
“Preventive action” is action to eliminate the cause of a potential nonconformity or other
undesirable potential situation.
“Process” is set of interrelated or interacting activities which transforms inputs into outputs.
“Product” is result of a process.
“Procedure” is specified way to carry out an activity or a process.
“Preventive Maintenance” is scheduled maintenance
“Quality” is degree to which a set of inherent characteristics fulfils requirements.
“Quality documents” is documents which form the quality system.
“Quality Policy” is overall intentions and direction of an organization related to quality as
formally expressed by top management.
“Quality Objectives” is something sought or aimed for, related to quality.
“Quality management” is coordinated activities to direct and control an organization with
regard to quality.
“Quality Planning” is part of quality management focused on setting quality objectives and
specifying necessary operational processes and related resources to fulfil the quality
objectives.
“Quality control” is part of quality management focused on fulfilling quality requirements.
“Quality improvement” is part of quality management focused on increasing the ability to
fulfil quality requirements.
Faculty of EngineeringQuality Manual (QM)-FE
xivRevision 1.00
“Quality manual” is document specifying the Quality Management System of an
organization.
“Quality plan” is document specifying which procedure and associated resources shall be
applied by whom and when to a specific product or process.
“Quotation” is purchasing of supplies and services that is in range of RM50, 000.00 to
RM100, 000.00, works costing more than RM100, 000.00 to RM500, 000.00 for each
purchase.
“Requirement” is need or expectation that is stated, generally implied or obligatory.
“Record” is document stating results achieved or providing evidence of activities performed.
“Revision” is a major change that is more than 50% for any work process or exceeding eight
(8) times of changes in one process.
“Student” is someone who completed the student registration at the University.
“Student Registration” is a process where the student registers the program and semester;
and pays all the fees within the given period.
“Semester” is a studying period (usually 17 weeks) that determined by the Senate for
teaching and learning activities.
“System” is set of interrelated or interacting elements.
“Staff Development Programme” is a programme provided to the staff to enhance the
skills, knowledge as well as to form the staff attitude towards improving their competency in
performing their jobs.
“Top management” is person or group of people who directs and controls an organization at
the highest level.
“Tender” is purchasing of supplies, services and works costing more than RM500,000.00 for
each purchase.
“University” is Universiti Malaysia Sarawak.
“Work environment” is set of conditions under which work is performed.
Faculty of EngineeringQuality Manual (QM)-FE
xvRevision 1.00
Abbreviation
EAC - Engineering Accreditation Councils
FE - Faculty of Engineering
FYP - Final Year Project
FAC - Faculty Accreditation Committee
FOBEC - Faculty Outcome Based Education Committee
FQMU - Faculty Quality Management Unit
FQAC - Faculty Quality Assurance Committee
HOD - Head of Department
IDP - Integrated Design Project
LI - Industrial Training
MR - Management Representative
PBL - Problem Based Learning
QMC - Quality Management Committee
QMS - Quality Management System
SMP - Sistem Maklumat Pelajar
1Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
1 Scope
1.1 General
The QMS described hereinafter in accordance with all the requirements of MS ISO
9001:2008 focuses on enhancing customer satisfaction through continual improvement of
teaching, learning and assessment processes by meeting the EAC requirements and industries
needs; and demonstrates compliance with customer and regulatory requirements.
1.2 Application
The scope and application of the QMS covers complete teaching, learning and assessment
processes. The FE QMS meets all requirements of MS ISO 9001:2008 except:
7.3 Design and Development.
7.5.2 Validation of Processes for Production and Service Provision.
7.5.4 Customer Property.
7.6 Control of Monitoring and Measurement Equipment.
2Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
2 Normative References
The content and application of the Quality Manual makes reference to the following
documents:
MS ISO 9001:2008, Quality Management System – requirements.
MS ISO 9000:2005, Quality Management System – fundamentals and vocabulary.
MS ISO 9004:2000, Quality Management System – guidelines for performance
improvements.
Peruntukan-Peruntukan Am UNIMAS.
3Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
3 Terms and Definitions
Terms and definitions of Peruntukan-Peruntukan AM UNIMAS and MS ISO 9000:2005 are
applied in the Quality Manual.
4Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
4 Quality Management System
4.1 General Requirement
FE establishes, documents, implements and maintains the QMS and continually improves its
effectiveness in line with the requirements of MS ISO 9001:2008. In order to achieve the
general requirements, FE needs to:
a) Determine teaching, learning and assessment activities which affect FE QMS.
b) Determine the sequence and interaction of teaching, learning and assessment activities
in a suitable manner.
c) Determine the methods needed to ensure teaching, learning and assessment activities
and their implementation controls are effective.
d) Implement actions necessary to achieve planned results.
e) Ensure the availability of human and material resources, as well as necessary
information to support teaching, learning and assessment activities.
f) Monitor and measure where applicable and analyze the achievement of planned
results.
g) Perform continual quality improvement of teaching, learning and assessment
activities.
These processes are managed by the Faculty of Engineering in accordance with the
requirements of MS ISO 9001:2008.
5Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
4.2 Documentation Requirements
4.2.1 General
The documentation of FE QMS includes:
a) Documented statements of a Quality Policy and Quality Objectives.
b) Quality Manual.
c) Process procedure.
d) Supporting process procedure.
e) Documents, including records determined by the faculty necessary to ensure effective
planning, implementation and control of the processes.
FE establishes and maintains QMS documentation to ensure customer satisfaction. The QMS
structure is summarized as follows:
6Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
Fig
ure
1:
Qua
lity
Man
agem
ent
Sy
stem
Str
uctu
re(Q
MS
).
7Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
The QMS is established to ensure teaching, learning and assessment processes are
implemented effectively in accordance with requirements of MS ISO 9001:2008 as shown in
Figure 1:
i. Quality Manual
The Quality Manual describes FE management commitment on handling the QMS in
teaching, learning and assessment processes. The Quality Manual refers to Quality
Procedures identified in FE QMS covering teaching, learning and assessment.
ii. Process Procedures
Process procedures describe FE QMS procedure in teaching, learning and assessment
activities that is currently in practical. The FE is responsible to prepare and implement
teaching, learning and assessment processes that are consistent with MS ISO
9001:2008 and EAC requirements. There are twelve (12) process procedures in
teaching, learning and assessment developed by FE:
a) Teaching Appointment Letter.
b) Teaching-Learning with Lecture & Tutorial approach.
c) Teaching-Learning with Cooperative Learning approach.
d) Teaching-Learning with Site/Industrial Visit approach.
e) Teaching-Learning with Project approach.
f) Teaching-Learning with Laboratory approach.
g) Teaching-Learning based on Problem Based Learning (PBL).
h) Teaching-Learning based on Final Year Project (FYP).
i) Teaching-Learning based on Industrial Training (LI).
j) Teaching-Learning based on Integrated Design Project (IDP).
k) Teaching-Learning with Lecture, Invited Lecture/Speaker.
l) Student Final Exam Answer Script Disposal
m) Customer Feedback.
8Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
iii. Supporting Process Procedures
Supporting process procedures describe FE QMS supporting processes that relates to
teaching, learning and assessment activities which ensure teaching, learning and
assessment process procedures are implemented effectively. FE has developed nine
(9) supporting process procedures:
a) Control of Documents.
b) Control of Records.
c) Internal Audit.
d) Control of Nonconformity Products.
e) Preventive Actions.
f) Corrective Actions.
g) Academic Staff Training.
h) Purchasing.
i) Maintenance.
iv. Supporting Documents
Supporting documents are internal and external documents used as reference that
supports implementation of FE QMS in teaching, learning and assessment activities.
v. Records
Evidences required by MS ISO 9001:2008.
9Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
4.2.2 Quality Manual
The Quality Manual is the main document in the FE QMS. This document is prepared to
fulfil the following requirements:
a) Scope of QMS which covers teaching, learning and assessment processes in FE.
b) Quality Policy and Quality Objectives of FE.
c) Exclusion application of clauses 7.3, 7.5.2, 7.5.4 and 7.6 in MS ISO 9001:2008.
4.2.3 Control of Documents
FE controls the documents required by the QMS. It is the responsibility of the Management
Representative (MR) to ensure the availability of the QMS corporate documents and
documents required by MS ISO 9001:2008. The MR is also responsible in ensuring that the
Quality Manual is updated. The controlled documents are:
a) Quality Manual.
b) Process Procedure.
c) Supporting Process Procedure.
d) Supporting document required by MS ISO 9001:2008 related to teaching, learning
and assessment processes.
e) Teaching, learning and assessment materials.
f) Customer’s manual.
g) Teaching, learning and assessment control checklist.
h) Industrial Advisory Panel, Adjunct Professor, External Examiner and International
Academic Advisor appointment control checklist.
10Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
4.2.4 Control of Records
FE controls records that provide evidence of requirement conformity and effective
implementation of the QMS. The MR is responsible to ensure availability of records that are
necessary for the effectiveness of the QMS. The controlled records are:
a) Record of education, training, skills and experience.
b) Record of evidences consists of realization processes and resulting product.
c) Record of product requirements review.
d) Record of the audits and their results.
e) Record of monitoring and measurement of product.
f) Record of the nature of nonconformities and any subsequent actions taken, including
concessions obtained.
g) Record of corrective actions taken.
h) Record of preventive actions taken.
11Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5 Management Responsibility
5.1 Management Commitment
The top management of FE is committed to the development and commencement of QMS
based on MS ISO 9001:2008, while continuously improving the system in an effort to ensure
its effectiveness. In achieving these, several actions will be taken such as:
a) Ensure that all academic staff understand customer requirements.
b) Ensure that all academic staff understand the fundamental of FE Quality Policy.
c) Review QMS annually.
d) Ensure the availability of sufficient resources.
5.2 Customer’s Priority
The top management of FE must ensure that customer requirements and expectations are
being identified, understood and fulfilled in line with the Quality Policy and Quality
Objectives. To ensure these requirements are achievable, several actions are taken:
a) Create awareness in fulfilling the customer’s needs and expectations to all FE staff
through websites, e-mails, memos or meetings that are sent out or held periodically.
b) Constant review of customer’s needs in order to fulfil their requirements within FE
jurisdiction and capacity.
c) Set up standards for teaching, learning and assessment control.
d) Customer feedback and complaints will be dealt with according to FE Quality Policy.
12Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.3 Quality Policy
FE has developed the Quality Policy as follows:
Faculty of Engineering is committed to become the preferred faculty chosen by
prospective students and to produce excellent and quality graduates by providing
outstanding teaching services through the recruitment of quality and qualified
lecturers.
The top management of FE ensures that Quality Policy will be:
a) Understood by FE staff especially academic staff.
b) Reviewed periodically to ensure its effectiveness and appropriateness.
c) Controlled to ensure its effectiveness.
13Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.4 Planning
5.4.1 Quality Objectives
FE provides Quality Objectives that are in line with the Quality Policy. The Quality
Objectives are stated as follows:
a) Ensure that the implementation of teaching plan is 100% achieved.
b) Ensure adequate resources to facilitate the implementation of teaching, learning and
assessment activities.
c) Ensure sufficient and qualified lecturers.
d) Ensure that customer satisfaction is 100% achieved.
5.4.2 Quality Management Systems Planning
Top management of FE ensures:
a) The implementation of the QMS fulfils the requirements as stated in clause 4.1.
b) QMS is on track with FE strategic planning to ensure Quality Objectives are achieved.
c) QMS is prepared for FE to handle, process, implement and continually improve
teaching, learning and assessment processes through strategic partnership with related
local and international industries, universities and institutions.
d) QMS is prepared for FE to fulfil customers’ needs and enhance future demand.
e) QMS include the preparation of Quality Manual, customer manual, process
procedure, supporting process procedure and related supporting documents and
records to ensure that the Quality Objectives are achieved.
f) FE staff understands and takes actions to ensure the Quality Objectives are achieved.
14Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.5 Responsibility, Authority and Communication
5.5.1 Responsibility and Authority
The top management of FE identify and disseminate the responsibility and authority of FE
staff through an updated Organization and Function chart. The FE Organization, the FE
function chart and the QMC committee organization are presented in Appendix (QM) A1,
(QM) A2 and (QM) A3, respectively.
5.5.2 Management Representative
Top management of FE appoints an MR who is responsible to:
a) Prepare, implement and maintain the QMS.
b) Report on the achievement of the QMS to the faculty’s top management.
c) Inform continual quality improvement implementation to the faculty’s staff.
d) Synchronize the implementation of internal audit.
e) Communicate with internal and external stakeholders on FE QMS.
The MR will be assisted by the Faculty Quality Management Committee (QMC).
15Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.5.3 Internal Communication
The top management of FE ensures the establishment of internal communication system in
order to disseminate information to faculty staff. Internal communications currently in use
are:
a) Internal websites.
b) E-mails.
c) News and events.
d) Department and faculty meetings.
e) Notice boards.
f) Internal memo circulations.
g) Activities held periodically.
16Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.6 Quality Management Review
5.6.1 General
The QMS is reviewed to assess the effectiveness of the system. This is done by means of
management meetings. These meetings are:
a) Curriculum Review Meeting.
b) Strategic Planning Committee Meeting.
c) Faculty Management Committee Meeting.
d) Faculty Meeting.
5.6.2 Quality Management Review Input
The Quality Management review input includes:
a) Assessment and achievement of Quality Policy and Quality Objectives.
b) Findings of internal audit report.
c) Customer feedback.
d) Suggestions on change and improvement.
e) Reports on corrective action taken.
f) Status of preventive action.
g) Staff training requirements.
h) Other factors that affect the implementation of FE QMS in teaching, learning and
assessment activities such as financial factor.
17Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
5.6.3 Quality Management Review Output
The results and decisions from the quality management review input contribute to the:
a) Improvement on the effectiveness of teaching, learning and assessment activities in
FE.
b) Improvement of FE academic staff competency level.
c) Adequate and suitable resources for execution processes.
18Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
6 Resource Management
6.1 Provision of Resources
Top management of FE ensure approved resources identified by FE during faculty meetings,
strategic planning and curriculum review are available in a timely manner. The resources
include teaching and learning facilities. Resources at faculty level are monitored by FE Dean
with the assistance of FE top management. The expenses are included in the FE Annual
Financial Budget. FE determines and provides the resources needed in order to:
a) Implement and maintain FE QMS and continually improve its effectiveness.
b) Enhance customer satisfaction by meeting their requirements.
6.2 Human Resources
6.2.1 General
FE Dean is responsible to identify qualification requirements of personnel assigned in
teaching and assessment activities that affect the quality of products and services which in
turn will reflect customer satisfaction. The qualification requirements include education,
training, skills and related experience.
19Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
6.2.2 Competence, Awareness and Training.
FE management will:
a) Ensure FE staff are qualified and competent.
b) Ensure FE staff are provided with training, workshops and seminar series based on
their requirements.
c) Evaluate FE staff performances annually through ‘Penilaian Prestasi Tahunan’
evaluation.
d) Ensure FE staff are aware of the importance of their contribution in teaching, learning
and assessment activities in order for FE to achieve stated quality objectives.
e) Ensure appropriate records of education, training, skills and experiences are
maintained properly.
6.3 Infrastructure
The top management of FE determines, provides and maintains the infrastructure needed to
achieve conformity to services requirements. The infrastructure includes:
a) Office building, lecture rooms, lecture halls, tutorial rooms, laboratories, toilets,
seminar rooms, resource centre and meeting rooms.
b) Teaching helpdesk equipment and required software.
c) Supporting services and facilities such as electricity, lift, communication and
information technology system.
In order to ensure the infrastructure is in good condition, maintenance work is carried out.
20Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
6.4 Work Environment
FE is responsible to provide a comfortable and conducive working, teaching and learning
environment to the FE staff and customer respectively, towards achieving the conformity to
service requirements. A few steps are taken into consideration in order to ensure the
comfortable and conducive work environment:
a) Comply with regulations that ensure health and safety.
b) Provide facilities that create conducive working, teaching and learning environment.
21Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7 Product Realization
7.1 Planning of Product Realization
FE plan and develop processes needed for product realization. Planning of product realization
shall be consistent with requirements of FE Quality Policy and Quality Objectives.
In product realization, FE determines process approach in order to prepare teaching, learning
and assessment as follow:
a) Quality Objectives and requirements for development of the product.
b) The need to establish processes and documents, and to provide resources specific to
the product.
c) Required monitoring and measurement activities specific to the product.
d) Records needed to provide evidence of realization processes and end product that
meet requirements.
Product Realization process is summarized in Figure 2.
22Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
Figure 2: Product Realization process.
Clause 5
Management Responsibility
Clause 6
Resources Management
Clause 8
Measurement, Analysis
and Improvement
Quality Manual
Teaching, Learning and
Assessment Process Procedure
Supporting process procedure
Clause 7
Product Realization
23Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7.2 Customer- Related Processes
7.2.1 Determination of Requirements Related to the Product
FE determines customer requirements related to teaching, learning and assessment activities
which includes:
a) Course plan.
b) Teaching delivery and learning activities.
c) Course review through customer feedback.
d) Monitoring and measuring customer satisfaction.
e) Fulfilling the EAC requirements.
7.2.2 Review of Requirements Related to the Product
FE reviews requirements related to the product. This review will be conducted in line with
the faculty’s commitment to deliver products or services to the customer and ensure that:
a) Product requirements are defined.
b) Faculty has the ability to meet the defined requirements.
Records of the reviewed results and action taken will be updated and documented.
When the product requirement is changed, the faculty will ensure that relevant documents are
amended and the relevant personnel are made aware of the changes.
24Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7.2.3 Customer Communication
FE determines and implements effective arrangement for communicating with customer in
relation to:
a) Product information.
b) Feedback, including comments and complaints.
Dissemination of information is through:
a) FE student guidelines.
b) FE website.
c) Meeting that is conducted periodically.
d) Customer feedback form.
e) Postal service.
f) E-mails.
g) Telephone.
7.3 Design and Development
FE does not cover the clause 7.3 in the Quality Manual.
25Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7.4 Purchasing
7.4.1 Purchasing Process
Purchase of facilities and services is in accordance with finance regulation stated by
University bursary through:
a) Open/Close Tender.
b) Quotation.
c) Direct Purchase.
7.4.2 Purchasing Information
Purchasing information describes the equipments to be purchased, including, where
appropriate:
a) Approval for the purchase of equipments.
b) Requirements for qualification of supplier.
c) Offered price and service payment.
7.4.3 Verification of Purchased Equipments
FE conducts verification process of the purchased equipments/services.
a) Within Acceptance Level
- Verify the specification of purchased equipments.
b) After Acceptance Level
- Installation, testing and commissioning as well as training, if applicable.
26Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7.5 Production and Service Provision
7.5.1 Control of Production and Service Provision
FE plans and carries out production and service provisions under controlled conditions.
Controlled conditions includes, if applicable:
a) The availability of work instructions.
b) The use of suitable equipments and facilities.
c) Monitoring and measurement processes.
d) Product release and teaching delivery.
7.5.2 Validation of Processes for Production and Service Provision
FE does not cover clause 7.5.2 in Quality Manual.
7.5.3 Identification and Traceability
Where appropriate, FE identifies the product by suitable means throughout product
realization.
FE identifies product status with respect to monitoring and measurement requirements
throughout the product realization process.
When traceability is required, FE creates a unique identification of the product and its record.
27Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
7.5.4 Customer Property
Clause 7.5.4 is not applicable to FE QMS.
7.5.5 Preservation of Product
FE ensures that teaching, learning and assessment activity processes follows the required
identification, handling, storage and protection.
For instance, a product for teaching, learning and assessment material such as a course plan
must be stored in a secured place.
7.6 Controlling of Monitoring and Measuring Equipment
Clause 7.6 is not applicable to FE QMS.
28Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
8 Measurement, Analysis and Improvement
8.1 General
FE plans and implements the monitoring, measurement, analysis and improvement processes
needed to demonstrate conformity of product, QMS and its continual quality improvement. It
is the responsibility of the MR to develop and distribute determined methods that will be
analyzed by FE Dean. Corrective and preventive actions will be taken when appropriate to
ensure continual quality improvement of the QMS.
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
FE monitors information related to customer perception as one of the performance
measurement of the QMS. Customer feedback is gathered through:
a) Customer satisfaction survey.
b) Suggestion box.
c) E-mail.
d) Counter.
e) Feedback through letter.
f) FENG Bulletin
Monitoring and measurement of customer satisfaction is based on customers feedback,
survey data, internal audit and management review process.
29Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
8.2.2 Internal Audit
FE conducts internal audits annually. Internal Audit will ensure that:
a) The QMS is in line with the Quality Policy and Quality Objectives.
b) QMS is implemented and maintained effectively.
c) QMS complies with MS ISO 9001:2008 requirements.
d) Corrective actions from previous internal audit are taken.
Internal audits will be implemented as scheduled by trained internal auditors. Report of the
audit will be presented in the Faculty Management Committee meeting. The internal audit
coordinator will be assisted by an auditor who is appointed by the Vice Chancellor. Outcome
of the internal audit is recorded by the internal audit coordinator and will be checked by the
MR. Corrective actions are needed to overcome identified weaknesses and to ensure the
effectiveness of FE QMS. The outcomes of an internal audit will be presented to FE top
management at the end of every academic session.
30Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
8.2.3 Monitoring and Measurement of Processes
Teaching, learning and assessment activity processes are monitored in order to produce
graduates that fulfil the industries requirement. Therefore, if the processes does not achieve
the expected outcome, corrective actions will be taken to improve the processes.
8.2.4 Monitoring and Measurement of Product
FE monitors and measures the product to ensure that it has met the stated Quality Objectives
and fulfils the requirements of the Engineering Accreditation Councils.
8.3 Control of Nonconforming Product
FE identifies and controls nonconforming products in order to prevent unintended use or
delivery. The actions taken are as follows:
a) Remove the identified nonconformity product.
b) Take appropriate action to rectify effects resulted from nonconforming products.
The nature of nonconformities and actions taken will be documented.
31Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
8.4 Analysis of Data
FE determines suitable data to be collected and analyzed for continual improvement of the
QMS. Data that are analyzed:
a) Customer satisfaction.
b) Conformity to product requirement.
c) Achievement of Quality Objectives.
d) Implementation of teaching, learning and assessment processes.
8.5 Improvement
8.5.1 Continual Improvement
FE continually improves the effectiveness of the QMS through:
a) Quality Policy
b) Quality Objectives
c) Internal Audit Result
d) Analysis of Data
e) Corrective Action
f) Preventive Action
g) Management Review
h) Customer Feedback
32Revision 1.00
Faculty of Engineering(QM)-FEQUALITY MANUAL
8.5.2 Corrective Action
FE will take appropriate action against effects of nonconformities. Corrective actions
implemented are as follows:
a) Management Review Processes.
b) Internal and External Audit.
c) Customer satisfaction.
d) Faculty, department or Faculty Management Committee meeting.
8.5.3 Preventive Action
Preventive actions are taken in order to eliminate the occurrence of nonconformities.
Preventive actions are as follows:
a) Determine strategy and methods needed.
b) Appoint faculty staff to handle nonconforming product.
c) Review effectiveness of preventive actions taken.
d) Record results of actions taken.
QUALITY MANUAL (QM)-FEFACULTY OF ENGINEERING
Revision 1.00
FACULTY OF ENGINEERING’S ORGANIZATIONAL CHART (QM) A1
Dean
Deputy Dean
(Academics and
Student
Development)
Dean’s Assistant
Deputy Dean
(Postgraduate and
Research)
Chemical
Engineering Head
of Department
Tutor
Civil
Engineering
Head of
Department
Electronics
Engineering Head
of Department
Mechanical and
Manufacturing
Engineering
Head of
Department
Deputy Dean’s
Assistant
Tutor TutorTutor
Technical
Assistant
Technical
Assistant
Technical
Assistant
Technician Technician TechnicianTechnician
IT
Technician
Senior Assistant
Registrar
Assistant Registrar
Assistant
Administrator
Officer
Assistant
Accountant
Senior
Administrator
Assistant
Assistant
Administra
tor
(Purchase
& Order)
Customer
Relation Officer
General
Office
Assistant
IT Officer
Lab
Assistant
QMC
FAC
FOBEC
FQMU
FQC
Lecturer Lecturer LecturerLecturer
QUALITY MANUAL (QM)-FEFACULTY OF ENGINEERING
Revision 1.00
FACULTY OF ENGINEERING’S FUNCTION CHART (QM) A2
Dean
Responsible in quality managing and
planning
Responsible in corporate communication
Responsible in auditing, management and
treasury
Deputy Dean (Academics and Student
Development)
Supervising and ensuring all quality , audit
and finance document is made
Ensuring the execution of QMS
Ensuring the related QMS information is
channeled to all staffs
Keeping in touch with internal/external
stakeholders regarding the quality
Reports the QMS performance to VC, DVC
and the Dean
Deputy Dean
(Postgraduate and
Research)
Heads of Departments
Supervising the QMS (teaching, learning and
assessments) execution at departmental
level
Senior Assistant Registrar / Assistant Registrar
Responsible in financial managements
Responsible in providing the teaching facility
such as classrooms or lecture halls, teaching
schedule and teaching equipments and
ensuring these facilities runs smoothly.
Responsible in managing EUFE (UPFK)
QMC Committee
The committee is responsible to discuss and
ensure the QMS related processes runs
smoothly
FAC Committee
The committee is responsible to ensure the
Accreditation related documents complete
and related processes run smoothly.
FOBEC Committee
Responsible in ensuring the achievement and
suitability of PEO and PO is continuously
measured and reviewed according to the
stakeholder as well as market needs.
Responsible in ensuring the implementation
of OBE approach in teaching and learning
activities.
Responsible in the documentation and
management of all documentation related to
teaching, learning and assessment activities.
The documents under the management of
the OBE are the course files, course plans,
examination papers, assessment of student’s
performance and other documents related to
delivery and assessments.
FQMU Committee
Ensuring the FE’s QMS is abiding the MS:
ISO9001 2008 requirements
FQA Committee
Responsible in ensuring the FE’s
management is following the MOHE’s
benchmarking standards
Responsible to gather the relevant
documents
Lecturers
Executing the teaching, learning and
assessments processes.
QUALITY MANUAL (QM)-FEFACULTY OF ENGINEERING
35Revision 1.00
Quality Management Committee Organisation Structure (QM) A3
Documentation
Officer
Record Officer
Implementation
TeamInternal Quality
Audit Team
Dean
Management Representative (MR)
(Deputy Dean – Academics and
Student Development)
Steering Committee
Revision 1.00
TEACHING &LEARNINGCONTROL
CHECKLIST
CT (QM)-FE
CT (QM)-FE-01
Revision 1.00
1. Main Item Checklist
a) Course Plan/Course Syllabusb) SMP listc) Attendance Listd) Teaching Appointment Lettere) End Semester Report (ESR) Analysisf) E-Markah student Gradeg) Student Survey Analysis
2. Delivery Method
a) Lecture & Tutorialb) Cooperative Learningc) Site/Industrial Visitd) PBLe) Projectf) Laboratory
FACULTY OF ENGINEERINGCourse FileChecklist
1/1
CT (QM)-FE-02
Revision 1.00
1. Lecture Materials
a) Presentation’s Slides/Lecture Notes
2. Tutorial Materials
a) Tutorial Question(s)/ Tutorial Answer Scheme(s)
3. Assessments Method
a) Test(s)
i. Question(s)
ii. Answer Scheme(s)
b) Quiz(s)
i. Question(s)/Answer Scheme(s)
c) Assignment(s)
i. Question(s)/Answer Scheme(s)
d) Final exam
i. Question(s)
ii. Answer Scheme(s)
iii. Moderation form
iv. Bloom Taxonomy
e) Tutorial(s) [optional]
i. Question(s)/Answer Scheme (s)
FACULTY OF ENGINEERINGLecture & TutorialChecklist
1/1
CT (QM)-FE-03
Revision 1.01
1. Cooperative Learning Materials
a) Group Distribution
b) Question(s)/ Task(s)
2. Assessments Method
a) Report Presentation
i. Report Presentation Rubric (CT (QM)-FE-03D(i))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
b) Oral Presentation/Team Demonstration
i. Oral Presentation Rubric (CT (QM)-FE-03D(iii))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
iii. Supporting Documents (Picture, Presentation slides)
FACULTY OF ENGINEERINGCooperative LearningChecklist
1/1
CT (QM)-FE-03D(i) 20XX/20XX
Revision 1.01
Case Study Report (%)
Group No. :
Name : Matric No. :
Assignment
Title:
Criteria/Level n=4 n=3 n=2 n=1 Marks,n(n/4)
Weightage,
w
Total
Marks
(n*w)
Organization&
Style
Information ispresented in alogical, interestingway, which iseasy to follow.
Purpose is clearlystated andexplains thestructure of work.
Information ispresented in alogical manner,which is easilyfollowed.
Purpose of work isclearly stated andit assists thestructure of work.
Work is hard tofollow as there isvery littlecontinuity.
Purpose of work isstated, but doesnot assist infollowing work.
Sequence ofinformation isdifficult to follow.No apparentstructure orcontinuity.
Purpose of work isnot clearly stated.
Content&
Knowledge
Demonstration offull knowledge ofthe subject withexplanations andelaboration.
At ease withcontent and able toelaborate andexplain to somedegree.
Uncomfortablewith content.
Only basicconcepts aredemonstrated andinterpreted.
No grasp ofinformation.
Clearly noknowledge ofsubject matter.
Format&
Aesthetics
Format isconsistentthroughoutincluding headingstyles andcaptions.
Figures and tablesare presentedlogically andreinforce the text.
Format is generallyconsistent includingheading styles andcaptions.
Figures and tablesare neatly doneand provideintendedinformation.
Mostly consistentformat.
Figures and tablesare legible, butnot convincing.
Work is illegible,format changesthroughout, e.g.font type, sizeetc.
Figures and tablesare not in orderand failto provideintendedinformation.
Spelling&
Grammar
Nomisspellingsand/orgrammaticalerrors.
Minor misspellingsand/or grammaticalerrors.
Several spellingand grammaticalerrors.
Numerousspelling andgrammaticalerrors.
References Reference sectioncomplete andcomprehensive.
Consistent andlogical referencingsystem.
Minor inadequaciesin references.
Consistentreferencing system.
Inadequate list ofreferences orreferences in text.
Inconsistent orillogicalreferencingsystem.
No referencingsystem used.
FACULTY OF ENGINEERINGCourse Code & Course NameCase Study Report Rubrics
1/2
CT (QM)-FE-03D(i) 20XX/20XX
Revision 1.01
Others (please
specify)
TOTAL wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/2
CT (QM)-FE-03D(ii) 20XX/20XX
Revision 1.01
Team Work Evaluation (%)
Group No. : Programme :
Name : Matric No. :
Assignment
Title:
Criteria/Level n=4 n=3 n=2 n=1 Marks,n(n/4)
Weightage,
w
Total
Marks
(n*w)
Attendance/Contribution
Routinelypresent at teammeetings orwork sessions.
Contributes afair share to theprojectworkload.
Absentoccasionally,however notinconvenience tothe group.
Contributes a fairshare to theproject workload.
Absentoccasionally,lightlyinconvenienceto the group.
Contributes lessthan fair share.
Absent fromteammeetings orwork sessionsmore than50% of thetime.
Does notcontribute togroup work atall or submitsown work asthe group's.
Preparation Prepared for the
group meeting
with clearly
formulated
ideas.
Preparedsomething forgroup meetings,but ideas are notclearlyformulated.
Occasionally
prepares
something for
group meeting
but ideas are
not clearly
formulated.
Routinely failsto prepare formeetings.
Credit Sharing Shares credit for
success with
others and
shares
accountability
for team results.
Shares credit forsuccess withothers and doesnot accountablefor team results.
Makes subtle
references to
other's poor
performance or
sometimes
does not
identify
contributions of
other team
members.
Claims work
of group as
own or
frequently
blame others.
FACULTY OF ENGINEERINGCourse Code & Course NameTeam Work Evaluation Rubrics
1/3
CT (QM)-FE-03D(ii) 20XX/20XX
Revision 1.01
Information Sharing Shares
information with
others and
provides
assistance to
others.
Shares
information with
others but does
not provides
assistant to
others.
Sometimesholdinformation andnot willing toshare
Does work on
his/her own;
does not
value team
work.
Demeanor Remains
nonjudgmental
when
disagreeing with
others/seeks
conflict
resolution; does
not "point
fingers" or
blame others
when things go
wrong.
Does not seekconflictresolution.
Does not blameothers for errors.
Sometimes
criticizes ideas
of other team
members or
blames others
for errors.
Openly critical
of the
performance
of others.
TOTAL
wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/3
CT (QM)-FE-03D(ii) 20XX/20XX
Revision 1.01
Evaluation of Team Work Assessment Form
Course & Code Number: Year:
Lecturer:
Criteria Attending/Contribution
Preparation Credit
Sharing
Information
Sharing
Demeanor
Student Name Matrix
No.
Scale (1 – 4)
1.
2.
3.
4.
5.
Lecturer signature:
Date:
3/3
CT (QM)-FE-03D(iii) 20XX/20XX
Revision 1.01
Oral Presentation (%)
Group No. : Programme :
Name : Matric No. :
Project Title :
Criteria/
Level
n=4 n=3 n=2 n=1 Marks,n
(n/4)
Weightage,
w
Total
Marks
(n*w)
Organization Student presents
information in a very
well structured
logical sequence
which audience can
clearly understand.
Student presentsinformation in awell structuredlogical sequencewhich audiencecan understand.
Student presentsinformation in asatisfactorystructured logicalsequence whichaudience canunderstand.
Student presentsinformation in apoor structuredlogical sequencewhich audiencecan barelyunderstand.
SubjectKnowledge
Studentdemonstrates fullknowledge (morethan required) byanswering all classquestions withexplanations andelaboration.
Student is at easeand answers mostquestions withexplanations andsome elaboration.
Student isuncomfortablewith informationand is able toanswer onlyrudimentaryquestions, butfails to elaborate.
Student does nothave grasp ofinformation;student cannotanswer questionson the subject.
Visual Aids Student's visual aidsexplain and reinforcethe presentation.
Student's visualaids relate to thepresentation.
Studentoccasionally usesvisual aids thatrarely support thepresentation.
Student usesunrelated visualaids or no visualaids.
Spelling&
grammar
Presentation has nomisspell orgrammatical errors.
Presentation hasno more than two,three or fourmisspell and/orgrammaticalerrors.
Presentation hasthree misspell afew and/orgrammaticalerrors.
Student’spresentation hasnumerous spellingerrors and/orgrammaticalerrors.
Body Language Student maintainseye contact andbody language withaudience, seldomreturning to notes.
Student maintainseye contact andbody languagemost of the timebut frequentlyreturns to notes.
Studentoccasionally useseye contact andbody language,but still readsmostly fromnotes.
Student makes noeye contact andbody languageand only readsfrom notes.
VerbalTechniques
Clear voice andcorrect, precisepronunciation ofterms and all theaudience can hear
Student's voice isclear. Studentpronounces mostwords correctly.Most audience
Student's voice islow. Studentincorrectlypronouncesterms. Audience
Student mumbles,incorrectlypronouncesterms, and speakstoo softly for
FACULTY OF ENGINEERINGCourse Code & Course NameOral Presentation Rubrics
1/2
CT (QM)-FE-03D(iii) 20XX/20XX
Revision 1.01
the presentation. members canhear thepresentation.
members havedifficulty hearingthe presentation.
audience in theback of class tohear.
Able to answerthe questions
from theaudiences
Student confidentlyanswers all thequestions.
Student hesitantlyanswers all thequestions.
Student cananswer certainquestions but notall.
Student cannotanswer thequestions.
Others (pleasespecify)
TOTAL
wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/2
CT (QM)-FE-04
Revision 1.00
1. Site/Industrial Visit Materials
a) Proposalb) Application Letterc) Logistic Bookingd) Food & Beverage (If applicable)e) Proper Attiref) Letter/Token of Appreciation
2. Assessment Method
a) Student’s Log Book
i. Report of Student’s Self Reflection (CT (QM)-FE-04D(i))ii. Miscellaneous (pictures)
FACULTY OF ENGINEERINGSite/Industrial VisitChecklist
1/1
CT (QM)-FE-04D(i) 20XX/20XX
Revision 1.00
Log Book (%)
Name :
Group : Programme :
Semester/Session :
Project Title :
Max.Marks
Descriptors Score
1. Format Title page.
Impressive ()Good ()
Satisfactory ()Fair ()
Weak ()
2. English Usage Grammatically satisfying
Impressive ()Good ()
Satisfactory ()Fair ()
Weak ()
3. Presentation Entries are readable and clear
Impressive ()Good ()
Satisfactory ()Fair ()
Weak ()
4. Content Reflection of activities Entries are related to activities perform Is there flow and continuity?
Impressive ()Good ()
Satisfactory ()Fair ()
Weak ()
TOTAL SCORE
FACULTY OF ENGINEERINGCourse Code & Course NameLog Book Rubrics
1/2
CT (QM)-FE-04D(i) 20XX/20XX
Revision 1.00
Comments:
Examined by : Signature :
Examined by : Signature :
Examined by : Signature :
Examined by : Signature :
Examined by : Signature :
Date :
*Guidelines for Descriptors
Impressive Good Satisfactory Fair Weak
Exceptionally clear
presentation; all major
points sufficiently
addressed; very
thorough and
comprehensive;
exemplary work.
Clear presentation;
almost all major points
sufficiently addressed;
generally thorough
and comprehensive
Generally
acceptable, some
points sufficiently
addressed and some
need minor
improvement.
May require major
revision; include
substantial and
consistent errors.
Require major revision
in almost all major
points; include very
substantial and
consistent error; fail to
provide clear
presentation.
Percentage 5 10 20
Impressive (91-100) 5 10 19-20
Good (71-90) 4 8-9 15-18
Satisfactory (41-70) 3 5-7 9-14
Fair (21-40) 2 3-4 5-8
Weak (0-20) 0-1 0-2 0-4
2/2
CT (QM)-FE-05
Revision 1.01
1. Project Materials
a) Group Distribution
b) Question(s)/ Task(s)
2. Assessments Method
a) Report Presentation
i. Report Presentation Rubric (CT (QM)-FE-03D(i))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
b) Oral Presentation/Team Demonstration
i. Oral Presentation Rubric (CT (QM)-FE-03D(iii))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
iii. Supporting Documents (Picture, Presentation slides)
FACULTY OF ENGINEERINGProjectChecklist
1/1
CT (QM)-FE-06
Revision 1.01
1. Laboratory Materials
a) Group Distribution
2. Assessments Method
a) Report Presentation
a. Report Presentation Rubric (CT (QM)-FE-06D(i))
b. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
c. Conducting Experiment/Laboratory Work (CT (QM)-FE-06D(ii))
[Optional]
b) Project Refer to CT (QM)-FE-05
FACULTY OF ENGINEERINGLaboratoryChecklist
1/1
CT (QM)-FE-06
Revision 1.01
Laboratory Report Writing (%)
Group No. : Programme :
Name : Matric No. :
Laboratory
Topic:
Criteria/Level n=4 n=3 n=2 n=1 Marks,n(n/4)
Weightage,w Total
Marks
(n*w)Introduction Introduction is
complete and
well-written;
provides all
necessary
background
principles for the
experiment.
Introduction isnearly complete,missing someminor points.
Someintroductoryinformation, butstill missingsome majorpoints.
Very littlebackgroundinformationprovided orinformation isincorrect.
Experimentalprocedure
Well-written inspecified format,all experimentaldetails arecovered.
Written inspecified format,importantexperimentaldetails arecovered, someminor details aremissing.
Written inspecified format,still missingsome importantexperimentaldetails.
Missing severalimportantexperimentaldetails or notwritten inparagraphformat.
Results: data,
figures, graphs,
tables, etc.
All figures,graphs, tablesare correctlydrawn, arenumbered andcontaintitles/captions.
All figures,graphs, tablesare correctlydrawn, but somehave minorproblems orcould still beimproved.
Most figures,graphs, tablesare good, somestill missingimportant orrequiredinformation.
Figures, graphs,tables containerrors or arepoorlyconstructed,missing titles,captions ornumbers, unitsmissing orincorrect, etc.
Discussion All importanttrends and datacomparisonshave beeninterpretedcorrectly anddiscussed.
Almost all of theresults havebeen correctlyinterpreted anddiscussed; onlyminorimprovementsare needed.
Some of theresults havebeen correctlyinterpreted anddiscussed; partialbut incompleteunderstanding ofresults is stillevident.
Incomplete orincorrectinterpretation oftrends andcomparison ofdata indicatinga lack ofunderstandingof results.
Conclusions All importantconclusions havebeen clearly
All importantconclusions havebeen drawn,
Conclusionsregarding majorpoints are
Conclusionsmissing ormissing the
FACULTY OF ENGINEERINGCourse Code & Course NameLaboratory Report Rubrics
1/2
CT (QM)-FE-06
Revision 1.01
made, studentshows goodunderstanding.
could be betterstated.
drawn, but manyare misstated,indicating a lackofunderstanding.
importantpoints.
Spelling,grammar,sentencestructure
Allgrammar/spellingcorrect and verywell-written.
Lessgrammar/spellingerrors, mature,readable style.
Occasionalgrammar/spellingerrors, generallyreadable withsome roughspots in writingstyle.
Frequentgrammar and/orspelling errors,writing style isrough andimmature.
Appearance andformatting
All sections arein order, well-formatted andreadable.
All sections inorder, formattingare generallywell but can beimproved.
Sections in order,formatting arerough butreadable.
Sections out oforder, sloppyformatting.
Others (pleasespecify)
TOTAL
wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/2
CT (QM)-FE-06
Revision 1.01
Conducting Experiment/Laboratory Work (%)
Group No. :
Name : Matric No. :
Laboratory
Topic:
Criteria/Level n=3 n=2 n=1 Marks,n(n/3)
Weightage,
w
Total
Marks
(n*w)Lab Safety Observes good
laboratory safetyprocedures.
Unsafe lab proceduresobserved infrequently.
Practices unsafe,risky behaviors inlab.
Data Gathering Formulates a plan ofdata gathering to attaina stated objective(develop correlation,test a model, ascertainperformance ofequipment, etc.).
Develops a simplisticexperimental plan ofdata gathering, doesnotrecognize entire scopeof study (e.g. not allparameters affectingtheresults areinvestigated).
No systematicplan ofdata gathering;experimental datacollection isdisorganized,evenrandom, andincomplete.
ExperimentalProcedures
Develops andimplements logicalexperimentalprocedures.
Experimentalprocedures most oftenfollowed, butoccasionaloversight leads to lossof experimentalefficiency and/or lossof data.
Does not followexperimentalprocedure.
Tool Selection Can select appropriateequipment andinstruments to performthe experiment.
Require guidancein selecting appropriateequipmentsandinstrumentation.
Cannot select theappropriateequipment andinstrumentationrequired to runtheexperiment(s).
Tool Operation Able to operateinstrument andprocess equipments.
Fairly good in operationof instruments andprocess equipments.
Not able tooperateinstrumentationprocessequipments;hencerequires frequentsupervision.
FACULTY OF ENGINEERINGCourse Code & Course NameLaboratory Work Rubrics
1/2
CT (QM)-FE-06
Revision 1.01
Analysis andTheory
Application
Analyzes and interpretsdata carefully usingappropriate theory; ifrequired, translatestheory into practice orapplies to processmodel(s)
Applies appropriatetheory to data whenprompted to do so, butmisinterprets physicalsignificance of theoryorvariable involved;makes errors in unitconversions
Makes no attemptto relate data totheory
MeasurementError
aware ofmeasurement error andis able to account for itstatistically
aware ofmeasurement error butdoes not account for itstatistically or does soata minimal level
unaware ofmeasurementerror
Others (please specify)
TOTAL wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/2
CT (QM)-FE-07
Revision 1.01
1. Problem Based Learning (PBL)
a) PBL Course Plan (i.e. Trigger, FILA Table) (CT (QM)-FE-07D(i))b) Group Distribution
2. Assessments Method
a) Report Presentation
i. Report Presentation Rubric (CT (QM)-FE-03D(i))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii)
iii. PBL General Rubric (CT (QM)-FE-07D(ii)
b) Oral Presentation/Team Demonstration
i. Oral Presentation Rubric (CT (QM)-FE-03D(iii))
ii. Team Work Evaluation Form (CT (QM)-FE-03D(ii))
iii. Supporting Documents (Picture, Presentation slides)
c) Log Book
i. Log Book Rubric (CT (QM)-FE-04D(i))
ii. Gantt Chart
iii. Daily/Weekly Progress
iv. FILA Table
FACULTY OF ENGINEERINGProblem Based Learning (PBL)Checklist
1/1
Department of XXX EngineeringCourse Code & Course Name
PBL Course Plan CT (QM)-FE-07D(i) 20XX/20XX
Revision 1.00
TITLE OF PROBLEM : TACOMA BRIDGE
DURATION : 1 HOUR
COURSE TITLE
COURSE CODE
POSSIBLE INTEGRATION WITH THE FOLLOWING SUBJECTS
VENUE
:
:
:
:
STRUCTURE
KNS1234
KNS2345 STATIC, KNS3456 DYNAMIC
TR1
1. OUTCOMES
CONTENTS
1. Knowledge on structure engineering
2.
3.
4.
PROCESS
1. Team work
2. Online search
3. Electronics Interviews
4. Independent Learning
5. Oral Presentation
2. PROFILE OF STUDENTS
YEAR OF STUDY
NUMBER OF STUDENTS
COMMENTS ON LEARNING ABILITIES
:
:
:
1st Semester Year 1
60
Basic static and dynamic
3. PRIOR KNOWLEDGE & SKILLS
1. Static
2. Dynamic
3. Basic Computing (MS Word, Power Point & Internet)
4. NEW INTEGRATED LEARNING METHODS
1. ICT
2. Earth Google Map
3. Online Search
1/4
Department of XXX EngineeringCourse Code & Course Name
PBL Course Plan CT (QM)-FE-07D(i) 20XX/20XX
Revision 1.00
4. Software
5. TRIGGER / ISSUES (REAL PROBLEM)
Description of problem…
OBJECTIVE:
1. To identify contributing factors that led to occurrence of the bridge collapse from structure viewpoint.
6. PILOT TEST PROBLEM
FACTS
(Given information/What you
IDEAS
(Opinions/Hypothesis)
LEARNING ISSUES
(What we need to
ACTION
(Tasks to do)
2/4
Department of XXX EngineeringCourse Code & Course Name
PBL Course Plan CT (QM)-FE-07D(i) 20XX/20XX
Revision 1.00
already know) know)
7. ASSESSMENT PLAN
TOOL INDIVIDUAL
/ GROUP
FORMATIVE /
SUMMATIVE
WEIGHTAGE ASSESSED BY
3/4
Department of XXX EngineeringCourse Code & Course Name
PBL Course Plan CT (QM)-FE-07D(i) 20XX/20XX
Revision 1.00
i. PRESENTATION / TEAM WORK
DEMONSTRATION
ii. WRITTEN REPORT
iii. LOGBOOK
iv. GROUP DISCUSSION
GROUP
GROUP
GROUP
GROUP
8. FOLLOW-UP AFTER PROBLEM REVIEW
ACTION TAKEN
FOLLOWED UP BY
DATE OF FOLLOW UP
:
:
:
9. PROBLEM-CRAFTING TEAM
NAME
DESIGNATION
:
:
:
4/4
CT (QM)-FE-07D(ii) 20XX/20XX
Revision 1.01
Criteria/Level n=3 n=2 n=1 Marks,n Weightage,
w (n/3)
TotalMarks(n*w)
Initiative Learn independently
and beyond what is
required in
completing an
assignment.
Requires guidance
to complete
expected outcome
of task or project.
Requires detailed or
step-by-step
instructions to
complete a task.
Creativity Demonstrates
solution with
integration of diverse
concepts or derivation
of useful relationships
involving ideas
covered in course
concepts; however,
no alternative
solutions are
generated.
Demonstrates
creative synthesis
of solution and
creates new
alternatives by
combining
knowledge and
information.
Demonstrates
solutions
implementing simple
applications of
formula or equation
with close analogies
to class/lecture
problems.
TheoryConnection to
PracticalSolution
Relate theoretical
concepts to practical
problem solving.
Connects
theoretical
concepts to
practical problem-
solving when
prompted.
Does not see the
connection between
theory and practical
problem solving.
Responsibility Demonstrates
responsibility for
creating one's own
tasks opportunities.
Does not always
take responsibility
for own tasks.
Has trouble
completing even the
minimum required
tasks.
OutcomePrediction and
Defense
Can predict and
defend problem
outcomes.
Occasionally
predicts and
defends problem
outcomes.
Unable to predict or
defend problem
outcomes.
PBL (%)
Group No. : Programme :
Name : Matric No. :
PBL Title :
FACULTY OF ENGINEERINGCourse Code & Course NamePBL Rubrics
1/2
CT (QM)-FE-07D(ii) 20XX/20XX
Revision 1.01
Resources Uses appropriate
resources to locate
information needed to
solve problems.
Uses limited
resources to solve
problems.
Uses little resource to
solve problems.
KnowledgeIntegration
Takes new
information and
effectively integrates
it with previous
knowledge.
Must be assisted in
integrating
previous
knowledge and
new information.
Has a little
knowledge on the
concept of how
previous knowledge
and new information
relate.
ComponentRelationship
Demonstrates
understanding of how
various pieces of the
problem relate to
each other and the
whole.
Missing some of
the pieces of the
whole problem
Not aware when
major components of
the problem are
missing.
Strategy Formulates strategies
for solving problems.
Has some
strategies for
problem-solving,
but does not apply
them consistently.
Have no coherent
strategies for
problem solving.
Validation The solution is correct
and checked using
other methods when
it can be; the
interpretation is
appropriate and
makes sense.
The solution is
correct, but not
checked using
other methods.
No attempt at
checking the
obviously incorrect
solution—no
commentary.
Others (pleasespecify)
TOTAL
wn
TOTAL MARKS
%100x
w
wn
(A) (A-) (B+) (B) (B-) (C+) (C) (C-) (D) (F)
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 0-39
2/2
CT (QM)-FE-08
Revision 1.00
1. FYP Main Material
h) List of Project Proposali) List of Project-Studentj) Mark Rubric Formk) FYP 1 Flow Chartl) FYP 2 Flow Chartm) FYP Project Selection Formn) FYP 2 Thesis Submission Formo) Student’s Log Bookp) Thesis Report Manual
2. Facilitators
a) Lecturer CV
b) Invited Speaker CV
3. Assessment Forms
a. FYP 1
i. FYP 1 Supervisor’s Rubric
b. FYP 2
i. FYP 2 Supervisor’s Rubric
ii. FYP 2 Examiner’s Rubric
iii. Oral Presentation Rubric
FACULTY OF ENGINEERINGFinal Year Project (FYP)Checklist
1/1
CT (QM)-FE-09
Revision 1.00
1. LI Main Materials
q) List of LI studentsr) List of companies providing LIs) Evaluation Formst) LI Flow chartu) Student’s Log Bookv) LI Support Letterw) LI Report Guidex) Briefing materialsy) Assignation Of Visiting Lecturer & Evaluator
2. Placement Forms
a) LI Placement
b) LI Assessment Survey
c) Confirmation on LI Placement
d) Company Registration of LI
3. Evaluation Form
a) LI Supervisor’s Evaluation Form
b) LI Visiting Lecturer’s Evaluation Form
c) LI Report Presentation Rubric
d) Oral Presentation Evaluation Form
e) Log Book Evaluation Form
4. Supporting Documents as a record
a) LI Surveyb) CV samplec) Application Letter Sampled) Pre-placement Forme) Sample of Policy insurance letterf) Sample of Indemnity letter
FACULTY OF ENGINEERINGIndustrial Training (LI)Checklist
1/1
CT (QM)-FE-10
Revision 1.00
1. IDP Main Materials
z) Student Groupings
2. Project Documents
a) Relevant Drawings & Documents (i.e Architectural drawing, site plan, etc.)
b) Student guidelines
3. Facilitators
c) Lecturer CV
d) Invited Speaker CV
4. Assessment Forms
a. IDP 1
i. Inception Report Rubric
ii. Progress Report Rubric
iii. Preliminary Design Report Rubric
iv. Oral Presentation/Team Demonstration
v. Log Book Rubric
vi. Peer Evaluation
b. IDP 2
i. Progress Report Rubric
ii. Final Design Report Rubric
iii. Oral Presentation/Team Demonstration
iv. Log Book Rubric
v. Peer Evaluation
5. Minutes of IDP Meeting between lecturers
FACULTY OF ENGINEERINGIntegrated Design Project (IDP)Checklist
1/1
Revision 1.00
APPOINTMENT &
SCOPE OF WORK
CHECKLIST
CA (QM)-FE
CA (QM)-FE-01
Revision 1.00
Name : _________________________________________
Designation: _________________________________________
Affiliation: ___________________________________________
Email : _________________________________________
1. Criteria:
Ph.D. in Engineering AND three years of engineering or related experience;
OR,
Master in Engineering AND five years of engineering or related experience;
OR,
Bachelor's degree in Engineering or related field AND six years of engineeringor related experience;
OR,
Ten years of engineering or related experience;
OR,
Any equivalent combination of experience, training and/or educationapproved by the DEAN of Engineering Faculty
Is currently at related Engineering Companies/Agencies
Has hands-on related expertise in engineering principles, procedures, and/orapplications
FACULTY OF ENGINEERING
INDUSTRIAL ADVISORY PANEL(IAP)Checklist
1/2
CA (QM)-FE-01
Revision 1.00
2. Procedure :
A complete CV of nominated IAP
Endorsement by the Faculty members
3. Approval:
Endorsed in Faculty Meeting
Endorsed in Senate Meeting
DVC (academic & international Affairs)
4. Appointment/ Extensions of appointment :
Invitation letter to the IAP
Letter of response from the IAP
5. Meeting/discussion :
At least once a year
Submission of Feedback Form/Report by IAP (CA (QM)-FE-01E(i))
Submission of Improvement Report to IAP by Head of Department
6. IAP Scope of Work:
Be present at the meeting in Faculty of Engineering or any suitable placedecided by the Faculty/Department at least once a year (in one field).
Has active involvement and give commitment as a panel in order to improvecurriculum (PEO, PO, Syllabus) implemented by each program.
Assist in strengthening the relationship between University and Industry.
7. CA (QM)-FE-01E(ii)
2/2
CA (QM)-FE-01E(i)
Revision 1.00
UNIVERSITI MALAYSIA SARAWAK
Sidang Akademik 200x/200y
LAPORAN ……………………DAN CADANGAN PELAN TINDAKAN JABATAN/FAKULTI
Fakulti:
Jabatan:
Nama Pemeriksa Luar : Bidang :
Dan Institusi . Tarikh Lawatan :
Ringkasan Komen/Perkara Dari Laporan Pemeriksa Cadangan Penambahbaikan/Komen Oleh MesyuaratFakulti yang ke --- dan telah diadakan pada --
Ulasan Naib Canselor
A. Kurikulum skop dan struktur program
kursus-kursus yang ditawarkanTaburan kursus-kursus yang ditawarkan dalamprogram kejuruteraan ---------selama 4 tahunadalah seimbang..
cadangan untuk ubahsuaianKursus kejuruteraan persisiran perlu di tawarkanmemandangkan Malaysia mempunyai garispersisiran yang luas
B. Penilaian Peperiksaan Termasuk VivaVoce skim pemarkahan
bilangan calon/skrip yang diperiksa
‘standard’ kertas soalanBaik dan dan mempunyai tahap yang bersesuaiandalam menguji pelajar. Tahap soalan senang dansusah adalah seimbang.
Ahli majlis menyatakan bahawa subjek persisiran pantai bolehdijadikan sebahagian silibus untuk kursus sedia ada dansekiranya ada staf akademik baru pada masa hadapan dalambidang kejuruteraan persisiran pantai, kursus-kursus penuhberkaitan bidang berkenaan akan ditawarkan.
Akan diperkemas dan diperbaiki pada masa akan datang.
Akan diperkemas dan diperbaiki pada masa akan datang.
Ahli majlis berpendapat bahawa memang kebiasaannya soalanuntuk peperiksaan sebenar adalah lebih susah berbandingdengan soalan-soalan yang dijadikan contoh dalam kuliahdimana soalan-soalan contoh adalah untuk menjelaskan lagi
1/3
CA (QM)-FE-01E(i)
Revision 1.00
Ketidakseimbangan ada berlaku dalam pemberiancontoh-contoh soalan dalam kuliah biladibandingkan dengan peperiksaan sebenar.
‘standard’ dan keseragaman pemeriksaan kertas soalanTiada ulasan (skrip jawapan tidak disediakan)
prestasi pelajarMemuaskan bagi pihak pensyarah
perbandingan dari segi taraf antarabangsaTahap yang sama dengan universiti-universiti lainyang menawarkan program kejuruteraan awamdalam dunia
C. Kemudahan Fizikal Untuk Menyokong Pembelajarandan Penyelidikan makmal/peralatan/sumber-sumber lain yang diperlukan
Kemudahan makmal-makmal dan peralatankomputer adalah baik memandang Jabatan????baru dibina.Disarankan Jabatan membuat perancangan jangkapanjang yang wajar dari segi kemudahan fizikaldalam menampung jumlah pelajar akan datang.
sesuatu konsep yang dibincangkan. Ahli majlis berpendapatbahawa tugasan-tugasan dan juga soalan-soalan ujian adalahuntuk tujuan latih-tubi dan memberi pemahaman yang lebihkepada pelajar manakala soalan dalam peperiksaan sebenaradalah untuk menguji tahap pemahaman pelajar bagi sesuatukursus tersebut secara keseluruhannya.
Akan diperkemas dan diperbaiki pada masa akan datang.
Jabatan telah membuat perancangan untuk RM? untukmenggantikan peralatan-peralatan makmal sedia ada yangdigunakan untuk pengajaran. Penggunaan peralatan sedia adamemerlukan kos pembaikan yang begitu tinggi dan dari segiekonomi lebih baik diganti.
Jabatan telah merancang untuk perancangan jangka panjang.dari aspek keperluan ruang-ruang di makmal-makmal untukmeletakkan perlatan-perlatan baru pada masa hadapan danmasalah utama yang dihadapi adalah dari segi penyediaanruang tersebut. Pada masa sekarang, sekiranya peralatan barudibeli, ruang yang ada adalah terhad dan menjejaskan mutudan tahap pengajaran-pembelajaran pelajar.Ahli majlis berharap agar pihak pengurusan universiti dapatmeluluskan permohonan untuk penyediaan ruang dan jugapembelian perlatan-peraltan baru untuk keperluan makmalpada masa hadapan.
2/3
CA (QM)-FE-01E(i)
Revision 1.00
D. Penerbitan, Penyelidikan dan lain-lain Aktivitiberkaitan Pengajaran dan Penilaian.
E. Pemerhatian/cadangan lain tenaga akademik
Jumlah pelajar didapati??. Penambahan jumlahkakitangan akademik dan teknikal diperlukan untukmenampung pendidkan dan penyelidikan.
usaha memperluaskan aktiviti penyelidikanMenyediakan lebih banyak biasiswa ijazah tinggiuntuk menarik minat pelajar UNIMAS atau pelajaruniversiti lain dalam menceburi bidangpenyelidikan.
pembangunan program akademik pada masa hadapanTiada ulasan
F. Hal-hal lain
Pendapat pelajar terhadap situasi pendidikan sekarangadalah amat positif.
Saranan ini adalah selaras dengan keperluan yang digariskanoleh Institut Jurutera Malaysia.
Ahli majlis menyokong saranan ini dan meminta agar pihakuniversiti mempertimbangkan cadangan untukmemperbanyakkan biasiswa ijazah tinggi bagi menarik minatpelajar menceburi bidang penyelidikan.
Dikemaskini pada tarikh :
3/3
CA (QM)-FE-01E(ii)
Revision 1.00
Majlis Dekan
UNIVERSITI MALAYSIA SARAWAK
Cadangan Pelantikan Panel Penasihatan Industri Bagi Program-programPengajian di Fakulti Kejuruteraan
1. Tujuan
Kertas kerja ini bertujuan untuk mendapatkan pertimbangan dan kelulusan Majlis DekanUniversiti Malaysia Sarawak bagi cadangan perlantikan Panel Penasihatan Industri bagiprogram-program pengajian di Fakulti Kejuruteraan.
2. Latar Belakang
Bagi memenuhi akreditasi oleh Lembaga Jurutera Malaysia (LJM), semua program yangditawarkan oleh Fakulti Kejuruteraan perlu mewujudkan Panel Penasihatan Industri bagimenambahbaikan kualiti penawaran setiap program secara berterusan dan bagi mengambilkira keperluan-keperluan industri. Panel Penasihatan Industri perlu bersidang bagi setiap sesipengajian. Contoh pelaksanaan Penal Penasihatan Industri adalah seperti di lampiranberkembar I dan 2 (di Universiti Sains Malaysia dan Universiti Teknologi Mara).
Mekanisme sediaada adalah berbentuk penubuhan “Board of Studies”. Adalah difahamkanbahawa penubuhan “Board of Studies” dibuat untuk program-program baru sahaja manakalaPanel Penasihatan Industri adalah berbentuk berterusan selepas program tersebut berjalandan khusus berkaitan dengan penerapan keperluan industri. Buat masa ini tiada peruntukanatau peraturan kewangan yang jelas bagi tujuan pelantikan penasihat industri.
3. Justifikasi
Semua Program Kejuruteraan perlu melantik Panel Penasihatan Industri bagi membolehkansetiap program sediada diiktiraf sepenuhnya selama lima tahun.
4. Cadangan
Dicadangkan perlantikan panel penasihatan industri bagi program-program pengajiandi Fakulti Kejuruteraan adalah seperti berikut:
a) Tanggungjawab Panel Penasihatan Industri
i) Hadir sekurang-kurangnya sekali mesyuarat di Fakulti Kejuruteraan atauditempat lain yang sesuai (dalam satu sidang).
ii) Memberi sumbangsaran secara aktif dalam penambahbaikan kurikulum yangdilaksanakan oleh setiap program dengan menghadiri mesyuarat.
iii) Membantu memperkukuhkan hubungan Universiti-Industri
1/4
CA (QM)-FE-01E(ii)
Revision 1.00
b) Kelayakan Panel Penasihatan Industri
i) Seseorang yang telah lama berkecimpung dan mempunyai pengalamanyang luas dalam bidang profesional, atau
ii) Seseorang yang berjawatan pengurusan dan terlibat dalam industri yangberkaitan.
iii) Ahli panel kebiasaannya terdiri daripada pihak industri, agensi kerajaan danbadan professional.
c) Pelaksanaan Lantikan Panel Penasihatan Industri
Lantikan panel tersebut bolehlah dibuat secara kelompok di peringkat Jabatan danmerangkumi kriteria berikut:-
i) Setiap Jabatan mencadangkan kepada Fakulti Kejuruteraan ahli-ahli panelpenasihatan dari Industri.
ii) Pelantikan ahli-ahli Panel Penasihatan Industri seterusnya dibuat olehTimbalan Naib Canselor (Akademik & Antarabangsa).
iii) Jangkamasa perlantikan ahli panel adalah 2 tahun.iv) Ahli panel boleh dilantik semula jika tempoh perlantikan telah tamat.
(Setiap Jabatan akan melantik ahli panel lebih kurang 5 orang)
Kelayakan yang diperolehi oleh Panel Penasihatan Industri yang dicadangkan adalah sepertidalam Jadual 1.
Jadual 1 : Kelayakan/Faedah Yang Diperolehi Oleh Ahli Panel Penasihatan Industri
Nama Jawatan Ahli Panel Penasihatan Dari Industri
Tempoh Lantikan 2 Tahun
Tanggungjawab i) Hadir sekurang-kurangnya sekali mesyuaratdi Jabatan atau ditempat lain yang sesuai(dalam satu sidang).
ii) Memberi sumbangsaran secara aktif dalampenambahbaikan kurikulum yangdilaksanakan oleh setiap program denganmenghadiri mesyuarat.
iii) Membantu memperkukuhkan hubunganUniversiti-Industri
Kekerapan mesyuarat(dihadiri)
Sekurang-kurangnya satu kali dalam satu sidang akademik.
Faedah-faedah i) Dibayar elaun mesyuarat RM200.00 setiap mesyuaratyang dihadiri.
ii) Tambang kapal terbang pergi balik mengikut destinasiyang terdekat dan mengikut kadar kelayakan jika ahlipanel memerlukannya.
Anggaran Kos Anggaran bilangan ahli Panel Penasihatan Industri bagisetiap sidang akademik:
5 ahli panel x 4 Jabatan = 20 orang
2/4
CA (QM)-FE-01E(ii)
Revision 1.00
Anggaran kos elaun mesyuarat bagi satu sidang akademik:20 orang x RM150.00 = RM3,000.00 x 1 Sidang =RM3,000.00
Anggaran kos perjalanan tambang udara (1/4 daripada ahlipanel dilantik dari Semenanjung Malaysia)
RM2000.00 x 20 orang x (0.25)= RM 10,000.00
Anggaran kos penginapanRM500.00 x 20 orang x (0.25)= RM 2,000.00
Jumlah besar Anggaran Kos terlibat bagi satu sidangakademik = RM16,000.00
5. Implikasi Kewangan
Jumlah besar anggaran kos bagi tujuan Panel Penasihatan Industri adalah lebih kurangRM16,000.00 bagi satu sidang akademik dengan mengambil kira kos perjalanan dari KLIAke Kuching dan juga kos penginapan sekiranya perlu.
6. Syor
Mesyuarat Majlis Dekan Bil.01/2008 Ke-46 adalah dengan hormatnya dipohon untukmempertimbangkan cadangan fakulti bagi pelantikan Panel Penasihatan Industri bagiprogram-program pengajian di Fakulti Kejuruteraan
3/4
CA (QM)-FE-01E(ii)
Revision 1.00
4/4
CA (QM)-FE-02
Revision 1.00
Name : _________________________________________
Designation : _________________________________________
Affiliation : _________________________________________
Email : _________________________________________
1. Criteria :
Academic/professional qualifications/experience should be appropriate [orequivalent] to the course examined.
Have appropriate standing, expertise and experience to maintain
comparability of standards. Standing, expertise and breadth of experience
may be indicated by:
a) the present post and place of work
b) the range and scope of experience across Higher Education/professions
c) current and recent active involvement in research/scholarly/professionalactivities in the field of study concerned
Have recent external examining experience to indicate competence in
decision making.
Should not concurrently hold more than the equivalent of two substantial
external examining appointment to prevent over-extending his/her examining
duties.
FACULTY OF ENGINEERING
ADJUNCT PROFESSORChecklist
1/3
CA (QM)-FE-02
Revision 1.00
2. Procedure :
A complete CV of nominated Adjunct Professor
Endorsement by the Faculty members
3. Approval :
Endorsed in Faculty Meeting
Endorsed in Senate Meeting
DVC (Academic & International Affairs)
4. Appointment/ Extensions of appointment :
Invitation letter to the Adjunct Professor
Letter of response from the Adjunct Professor
5. Meeting/discussion :
At least once a year
Submission of Feedback Form/Report (CA (QM)-FE-01E(i))
Submission of Improvement Report to Adjunct Professor by Head of
Department
2/3
CA (QM)-FE-02
Revision 1.00
6. Termination of Appointment/ Resignation :
Failure to undertake the Adjunct Professor duties
Changes to the level of a course on re-validation and the Adjunct Professor
no longer meets the criteria for appointment
End of Appointment Period
7. Adjunct Professor Scope Of Work:
Be present at the meeting in Faculty of Engineering or any suitableplace decided by the Faculty/Department at least once a year (inone field).
Has active involvement and give commitment in order to improvecurriculum (PEO, PO and Syllabus) and research implemented by eachprogram.
Provide consultation in order to strengthen research environmentamong academic staff.
Assist in strengthening the relationship between University and Industry.
3/3
CA (QM)-FE-03
Revision 1.00
Name : _________________________________________
Designation : _________________________________________
Affiliation : _________________________________________
Email : _________________________________________
1. Criteria :
Academic/professional qualifications/experience should be appropriate [orequivalent] to the course examined.
Have recent external examining experience.
Known or very well known person in the field.
2. Procedure :
A complete CV of nominated International Advisor
Endorsement by the Faculty members
3. Nomination :
Complete Curriculum Vitae should contain:-
Present post and place of work [outside Malaysia]
The range and scope of experience across Higher Education/professions
Current and recent active involvement in research/scholarly/professionalactivities in the field of study concerned.
FACULTY OF ENGINEERING
INTERNATIONAL ADVISORChecklist
1/3
CA (QM)-FE-03
Revision 1.00
4. Approval :
Endorsed in Faculty Meeting
Endorsed in Senate Meeting
DVC (Academic & International Affairs)
5. Appointment/ Extensions of appointment :
Invitation letter to the International Advisor
Letter of response from the International Advisor
6. Meeting/discussion :
At least once a year
Submission of Feedback Form/Report by International Advisor (CA (QM)-FE-01E(i))
Submission of Improvement Report to International Advisor by Head ofDepartment
7. Termination of Appointment/ Resignation :
Failure to undertake the International Advisor duties
Changes to the level of a course on re-validation and the InternationalAdvisor no longer meets the criteria for appointment
End of Appointment Period
8. International Advisor Scope Of Work:
2/3
CA (QM)-FE-03
Revision 1.00
Be present the meeting in Faculty of Engineering or any suitable placedecided by the Faculty/Department at least once a year (in one field).
Has active involvement and give commitment in order to improvecurriculum (PEO, PO and Syllabus) and research implemented by eachprogram.
Provide consultation in order to strengthen research environmentamong academic staff.
Assist in strengthening the relationship between Universities.
3/3
CA (QM)-FE-04
Revision 1.00
Name : _________________________________________
Designation : _________________________________________
Affiliation : _________________________________________
Email : _________________________________________
1. Criteria :
Academic/professional qualifications/experience should be
appropriate [or equivalent] to the course examined.
Have recent external examining experience.
Known or very well known person in the field.
Should not hold more than two substantial external examiningappointments.
2. Procedure :
A complete CV of nominated External Examiner
Endorsement by the Faculty members
3. Nomination :
Complete Curriculum Vitae should contain:
Present post and place of work [within Malaysia/outside Malaysia]
The range and scope of experience across HigherEducation/professions
Current and recent active involvement inresearch/scholarly/professional activities in the field of studyconcerned.
FACULTY OF ENGINEERING
EXTERNAL EXAMINER(LOCAL/INTERNATIONAL)Checklist
1/3
CA (QM)-FE-04
Revision 1.00
4. Approval :
Endorsed in Faculty Meeting
Endorsed in Senate Meeting
DVC (Academic & International Affairs)
5. Appointment/ Extensions of appointment :
Invitation letter to the External Examiner
Letter of response from the External Examiner
6. Meeting/discussion :
At least once a year
Submission of Feedback Form/Report by External Examiner (CA (QM)-FE-01E(i))
Submission of Improvement Report to External Examiner by Head ofDepartment
7. Termination of Appointment/ Resignation :
Failure to undertake the External Examiner duties
Changes to the level of a course on re-validation and the External
Examiner no longer meets the criteria for appointment
End of Appointment Period
2/3
CA (QM)-FE-04
Revision 1.00
8. External Examiner Scope Of Work:
Advice the department concerned regarding matterspertaining to the structure and contents of its undergraduateprogrammes, research and administration related toexaminations. Attention should also be focused towards post-graduate programmes where applicable.
Scrutinize and evaluate all draft questions papers prepared byInternal Examiners.
Visit the University during the period of the examinations in orderto be familiar with the work of the Department, the availablephysical facilities and also to participate in activities relateddirectly to the conduct of the examinations.
Scrutinize and evaluate such answer scripts as may be requiredby the Dean of the Faculty or the Head of the Department ofthe Department concerned and to ensure that the standardsset by the Internal Examiners of the department to which he/sheis appointed are the same as those at other Universities ofInternational standing.
Ensure uniformity in the evaluation of answer scripts by theInternal Examiners between candidates of the same standard.
Examine the oral component or viva-voce where required. Hold seminars/meetings with academic staff/students.
9. CA (QM0-FE-04E(i)
3/3
CA (QM)-FE-04E(i)
Revision 1.00
LAMPIRAN 3
UNIVERSITI MALAYSIA SARAWAK
Sidang Akademik 2008/2009
LAPORAN PEMERIKSA LUAR DAN CADANGAN PELAN TINDAKAN FAKULTI
Fakulti:
Jabatan:
Nama Pemeriksa Luar : Bidang :
Dan Institusi . Tarikh Lawatan :
Ringkasan Komen/Perkara Dari Laporan Pemeriksa Cadangan Penambahbaikan/Komen Oleh MesyuaratFakulti yang ke ------ dan telah diadakan pada -------
Ulasan Naib Canselor
A. Kurikulum
skop dan struktur program
kursus-kursus yang ditawarkan
cadangan untuk ubahsuaian
1/3
CA (QM)-FE-04E(i)
Revision 1.00
B. Penilaian Peperiksaan Termasuk VivaVoce
skim pemarkahan
bilangan calon/skrip yang diperiksa
‘standard’ kertas soalan
‘standard’ dan keseragaman pemeriksaankertas soalan
prestasi pelajar
perbandingan dari segi taraf antarabangsa
C. Kemudahan Fizikal Untuk MenyokongPembelajaran dan Penyelidikan
makmal/peralatan/sumber-sumber lain yangdiperlukan
D. Penerbitan, Penyelidikan dan lain-lain Aktivitiberkaitan Pengajaran dan Penilaian.
E. Pemerhatian/cadangan lain
tenaga akademik.
usaha memperluaskan aktiviti penyelidikan
pembangunan program akademik pada masahadapan
2/3
CA (QM)-FE-04E(i)
Revision 1.00
F. Hal-hal lain
Dikemaskini pada tarikh
3/3
CA (QM)-FE-04E(ii)
Revision 1.00
Majlis Dekan
UNIVERSITI MALAYSIA SARAWAK
Garis Panduan Pelantikan Pemeriksa Luar
1. Tujuan
Kertas kerja ini bertujuan untuk mendapatkan pertimbangan dan kelulusan
Majlis Dekan Universiti Malaysia Sarawak bagi menerimapakai garis panduan
berkaitan pelantikan pemeriksa luar bagi program pengajian prasiswazah di
Universiti Malaysia Sarawak.
2. Latar Belakang
2.1 Pelantikan pemeriksa luar adalah penting bagi sesebuah fakulti bagimembantu dalam menasihat pembangunan kurikulum, pengajaran danpembelajaran dan memastikan khidmat sokongan akademik berjalan lancar.
2.2 Mekanisme yang sediada adalah berdasarkan keperluan dan permohonanfakulti serta tiada peruntukan atau peraturan kewangan yang jelas bagitujuan pelantikan tersebut. Dalam keadaan tersebut, amat sukar bagi fakultimencalonkan penilai luar bertaraf antarabangsa disebabkan oleh faktorkewangan fakulti yang terhad. Contoh pelantikan pemeriksa luar adalahseperti di lampiran A (bagi Universiti Malaysia Sarawak) dan lampiran B (bagiUniversiti Sains Malaysia).
2.3 Dengan usia universiti yang telah menjangkau lebih 14 tahun, pelantikan“International Advisor” boleh digantikan dengan pelantikan pemeriksa luarbertaraf antarabangsa.
3. Cadangan
Dicadangkan pelantikan pemeriksa luar adalah seperti berikut;
a) Tanggungjawab Pemeriksa LuarAdalah seperti di lampiran 1
b) Kelayakan/Faedah Yang Diperolehi Oleh Pemeriksa LuarAdalah seperti di lampiran 2
c) Format Laporan Pemeriksa LuarAdalah seperti lampiran 3
1/3
CA (QM)-FE-04E(ii)
Revision 1.00
4. Syor
Mesyuarat Majlis Dekan Bil.1/2008 Ke-46 adalah dengan hormatnya dipohon untuk
mempertimbangkan dan menerimapakai garis panduan pelantikan pemeriksa luar
bagi program pengajian prasiswazah di Universiti Malaysia Sarawak.
LAMPIRAN 1
Draft on the Functions and Duties of External Examiners
A. Appointment1. External Examiners shall be appointed by2. External Examiners for the bachelor’s degree can be appointed for up to two
consecutive academic sessions and shall not normally be reappointed thereafter.3. However, the same External Examiner may be reappointed for a further consecutive
term provided that there is a strong justification from the department to supportsuch a reappointment.
B. Duties
The duties of external examiner shall include the following:
1. To advise the department concerned regarding matters pertaining to the structureand contents of its undergraduate programmes, research and administration relatedto examinations. Attention should also be focused towards post-graduateprogrammes where applicable.
2. To scrutinize and evaluate all draft questions papers prepared by Internal Examiners.3. To visit the University during the period of the examinations in order to be familiar
with the work of the Department, the available physical facilities and also toparticipate in activities related directly to the conduct of the examinations.
4. To scrutinize and evaluate such answer scripts as may be required by the Dean ofthe Faculty or the Head of the Department of the Department concerned and toensure that the standards set by the Internal Examiners of the department to whichhe/she is appointed are the same as those at other Universities of Internationalstanding.
5. To ensure uniformity in the evaluation of answer scripts by the Internal Examinersbetween candidates of the same standard.
6. To examine the oral component or viva-voce where required.7. To hold seminars/meetings with academic staff/students.
2/3
CA (QM)-FE-04E(ii)
Revision 1.00
LAMPIRAN 2
Kelayakan/Faedah Yang Diperolehi oleh Pemeriksa Luar
An External Examiner is required to visit the University for a duration
not exceeding five days.
1. Air Travel: Return air fare vide Business Class by Malaysia Airline (MAS)to Kuching by the most direct route from the airport to the ExternalExaminer’s given address as well as reimbursement for local travelexpenses between home and the point of departure. UNIMAS will send theair tickets to the External Examiner before the departure date. All travel isby Malaysia Airlines (MAS) unless the relevant route is not serviced by thenational courier or in instances where, prior permission has been obtainedfrom the University for travel on an alternative carrier.
2. Subsistence and Hotel: Subsistence allowance of RM100.00 per day willbe given by the University. UNIMAS will make arrangements foraccommodation at one of the designated hotels. The cost of room rental only(at single occupancy rate) will be borne by the University.
3. Taxi fare: While in Kuching, taxi fare to/from the airport as well ascommuting between the University and the hotel would be disbursed incases where official transport has not been provided.
4. Honorarium : The honorarium payable to an External Examiner is asfollows:Bachelor’s degree -----RM1000.00 per session.
3/3
CA (QM)-FE-05
Revision 1.00
Name : _________________________________________
Designation : _________________________________________
Affiliation : _________________________________________
Email : _________________________________________
1. Criteria:
Ph.D. in Engineering AND three years of engineering or related experience;
OR,
Master in Engineering AND five years of engineering or related experience;
OR,
Bachelor's degree in Engineering or related field AND six years of engineeringor related experience;
OR,
Ten years of engineering or related experience;
OR,
Any equivalent combination of experience, training and/or educationapproved by the DEAN of Engineering Faculty
2. Procedure :
A complete CV of nominated Invited Lecturer/Speaker & Flying Lecturer
Endorsement by the Faculty members
FACULTY OF ENGINEERINGINVITED LECTURER/SPEAKER & FLYING LECTURERChecklist
1/2
CA (QM)-FE-05
Revision 1.00
3. Budget & Approval:
Budget
Approval from Head of Department
Approval from Deputy Dean
Approval from Dean
4. Invitation:
Letter to the Speaker/Lecturer
Letter of response from the Speaker/Lecturer
5. Evaluation of Speaker/Lecturer
Lecture Notes/Slides OR any other Course Materials
Student Feedback Form
Final Evaluation Form
2/2
Revision 1.00
Name : _________________________________________
Designation: _________________________________________
Affiliation: ___________________________________________
Email : _________________________________________
1. Criteria:
Ph.D. in related field AND three years of related experience;
OR,
Master in related field AND five years of related experience;
OR,
Bachelor's degree in related field AND five years of related experience;
OR,
Ten years of experience in related field;
OR,
Any equivalent combination of experience, training and/or educationapproved by the DEAN of Faculty.
Current Position in the Industry (Senior Manager/Project Manager level and
above).
Working at Related Companies/Agencies.
Hands-on expertise in related area principles, procedures, and/or
applications.
FACULTY OF ENGINEERING CA (QM)-FE-06
BOARD OF STUDIESChecklist
Revision 1.00
2. Procedure :
A complete CV of nominated Board of Studies.
Endorsement to the Faculty members.
3. Approval:
Endorsement in Faculty Meeting.
Endorsement in Senate Meeting.
DVC (academic & international affairs).
4. Appointment:
Invitation letter to the Board of Studies.
Response letter/email from the Board of Studies.
5. Meeting/discussion :
At least twice before submission of proposal to Department of Higher
Education, Malaysia.
6. Board of Studies Scope of Work:
Present the meeting in UNIMAS or any suitable place decided by theFaculty/Department at least twice before proposal submission to Departmentof Higher Education, Malaysia.
Active involvement and give commitment as a panel in order to improvecurriculum (Program Educational Objective, Program Outcomes, CurriculumStructure, Syllabus).
Assist in strengthen the offered program in term of the niche area.
Revision 1.00
TEACHINGPROCEDURE
PP (QM)(P) -FE
PROCEDURE NO: PP (QM)(P)-FE-01PROCEDURE NAME: TEACHING ASSIGNMENT FOR COURSES
ON OFFER
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/5
PROCEDURE NO: PP (QM)(P)-FE-01PROCEDURE NAME: TEACHING ASSIGNMENT FOR COURSES
ON OFFER
Revision 1.00
1. Objective
To ensure the implementation of producing a teaching appointment letter is
implemented systematically.
2. Scope
Faculty of Engineering use this procedure to produce teaching appointment letter that
begin with department meeting until the issuing of teaching appointment letter from
Dean’s Office.
3. Reference
Quality Manual
4. Work instruction
Responsibility Work Instruction Reference/AppendixHead of Department 1. Call for department meeting to discuss on the
distribution of teaching activities 7 days
before the meeting date.
2. Hold a department meeting
3. Ensure the distributions of teaching activitiesare agreed by all department meetingmembers.
Sample of teaching
assignment for
courses template
4. Ensure the meeting is minuted anddocumented.
5. Prepare and submit memo attached with theteaching assignment for courses on offer toDean’s Office within 2 days afterdepartmental meeting.
Dean 6. Sign teaching assignment for courses onoffer within 10 working days to all appointedacademic staff from the received date at theDean’s Office.
2/5
PROCEDURE NO: PP (QM)(P)-FE-01PROCEDURE NAME: TEACHING ASSIGNMENT FOR COURSES
ON OFFER
Revision 1.00
Departmental
Administrative Office
7. Receive a copy of teaching assignment forcourses on offer issued by Dean’s Office.
Academic Staff 8. Receive a copy of teaching assignment forcourses on offer from DepartmentalAdministrative Office.
9. Keep a copy of teaching assignment forcourses on offer inside respective course file.
3/5
PROCEDURE NO: PP (QM)(P)-FE-01PROCEDURE NAME: TEACHING ASSIGNMENT FOR COURSES
ON OFFER
Revision 1.00
5. Flow Chart (Teaching appointment letter process)
No
Yes
Start
Department meeting
Discuss on teaching activities distribution
HOD prepares and submits memo attached with the teachingassignment for courses on offer to Dean’s Office within 2
days after departmental meeting
Agreed?
Dean sign teaching assignment for courses on offer within
10 working days to all appointed academic staff from the
received date at the Dean’s Office
Academic staff receive a copy of teaching assignment for
courses on offer
Academic staff keep a copy into prepared respective
course file
End
Departmental Administrative Office receives a copy ofteaching assignment for courses on offer issued by Dean’s
Office
4/5
PROCEDURE NO: PP (QM)(P)-FE-01PROCEDURE NAME: TEACHING ASSIGNMENT FOR COURSES
ON OFFER
Revision 1.00
6. Quality Record
No. Record Name Duration of Storage Location
Example of e-mailTeaching activities distribution tableMinutes of meetingSample of memo
5/5
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
1. Objective
To ensure the teaching and learning approach, which involves lecture and tutorial are
implemented systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and tutorial are implemented accordingly,
includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff.
2/6
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
Academic Staff 7. Receive approved course plan fromDepartmental Administrative staff.
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare lecture notes/materials and
distribute to student either in hardcopy,
softcopy or through Morpheus (e-learning
portal).
11. Prepare tutorial questions with answersscheme.
12. Prepare other assessment methods asdecided in course plan.
Teaching, learning andassessment checklist
Customer 13. Receive a copy of approved course plan.
Academic Staff 14. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
6. (ii) Flow chart (teaching-learning with lecture & tutorial)
A
Academic staff prepares lecture notes/materials, tutorial questions
with answers scheme and other assessment methods as indicated
in the approved course plan.
Customer satisfaction is measured.
Lecture & tutorial activities commence.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
5/6
PROCEDURE NO: PP (QM)(P)-FE-02PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
TUTORIAL
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
1. Objective
To ensure teaching and learning with cooperative learning approach is implemented
systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and cooperative learning are implemented
accordingly, includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
2/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare lecture notes/materials and
distribute to student either in hardcopy,
softcopy or through Morpheus (e-learning
portal).
11. Prepare topics for cooperative learningactivities.
12. Prepare group distribution (≤5 person foreach group and well represented).
13. Prepare assessment methods as decided incourse plan with answers scheme.
Teaching, learning andassessment checklist
Customer 14. Receive a copy of approved course plan.
Academic Staff 15. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
6. (ii) Flow chart (teaching -learning with lecture & cooperative learning)
A
Academic staff prepares lecture notes/materials, topics & group
distribution for cooperative learning activities and assessment
methods as indicated in the approved course plan.
Customer satisfaction is measured.
Lecture & cooperative learning activities commence.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
5/6
PROCEDURE NO: PP (QM)(P)-FE-03PROCEDURE NAME: TEACHING-LEARNING WITH
COOPERATIVE LEARNING
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
1. Objective
To ensure teaching and learning with site/industrial visit approach is implemented
systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and site/industrial visit are implemented
accordingly, includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
2/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare lecture notes/materials and
distribute to student either in hardcopy,
softcopy or through Morpheus (e-learning
portal).
11. Prepare application letter to Dean throughHead of Department office for approval.
12. After approval, book transportation andprepare token of appreciation for industry.
13. Conduct survey (students and industryrepresentative) and produce report (FACreport template) on the visit.
Teaching, learning andassessment checklist
Customer 14. Receive a copy of approved course plan.
Academic Staff 15. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
6. (ii) Flow chart (teaching-learning with lecture & site/industrial visit)
Academic staff prepare proposal for Dean Office approval.
Customer satisfaction is measured.
Continual quality improvement processes commence.ence.
End
Approve?
Academic staff prepare site/industry schedule, logistic booking, food & beverages (ifapplicable) and token of appreciation to site/industry that has been visited.
Academic staffs prepare assessment methods as indicated in an approval course plan.
No
Yes
A
Lecture activities are started.
Academic staff prepare lecture notes.
Academic staff prepare application letter for site/industry approval.
Approve?
No
Yes
Site/industrial visit activities are started.
5/6
PROCEDURE NO: PP (QM)(P)-FE-04PROCEDURE NAME: TEACHING-LEARNING WITH
SITE/INDUSTRIAL VISIT
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
1. Objective
To ensure teaching and learning with project approach is implemented systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and project are implemented accordingly,
includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
2/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare lecture notes/materials and
distribute to student either in hardcopy,
softcopy or through Morpheus (e-learning
portal).
11. Prepare suitable topics as project activities.
12. Prepare group distribution (≤5 person foreach group and well represented).
13. Prepare assessments method as decided incourse plan with answers scheme.
Teaching, learning andassessment checklist
Customer 14. Receive a copy of approved course plan.
Academic Staff 15. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
6. (ii) Flow chart (teaching and learning based on lecture & project)
A
Customer satisfaction is measured.
Lecture & project activities commence.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
Academic staff prepare lecture notes, topics & group distributionfor project and an assessment methods as indicated in the
approved course plan
5/6
PROCEDURE NO: PP (QM)(P)-FE-05PROCEDURE NAME: TEACHING-LEARNING WITH PROJECT
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
1. Objective
To ensure the teaching and learning approach based on laboratory is implemented
systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on laboratory are implemented accordingly, includes
designing the course plan in line with OBE approach. The teaching-learning activities
based on laboratories involve laboratory work, reports or open-ended questions.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
2/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. For activities with open-ended system,prepare open-ended laboratory manual anddistribute to student either in hardcopy,softcopy or through Morpheus (e-learningportal).
11. Prepare group distribution (≤5 person foreach group and well represented).
12. Prepare assessments method together withthe answers scheme as decided in courseplan.
Teaching, learning andassessment checklist
Customer 13. Receive a copy of approved course plan.
Academic Staff 14. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
6. (ii) Flow chart (teaching-learning based on laboratory)
A
Customer satisfaction is measured.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
Laboratory activities commence.
Academic staff prepare open-ended laboratory manual (optional),group distribution for laboratory activities and an assessments
method as indicated in the approved course plan.
5/6
PROCEDURE NO: PP (QM)(P)-FE-06PROCEDURE NAME: LABORATORY-BASED TEACHING-
LEARNING ACTIVITIES
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
1. Objective
To ensure teaching and learning based on PBL is implemented systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and PBL are implemented accordingly,
includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
2/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
8. Keep a copy of approved course plan intorespective course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare PBL course plan and distributeto student either in hardcopy, softcopy orthrough Morpheus (e-learning portal).
11. Prepare lecture notes/materials and
distribute to student either in hardcopy,
softcopy or through Morpheus (e-learning
portal).
13. Prepare suitable topics as PBL activities.
14. Prepare group distribution (≤5 person foreach group and well represented).
15. Prepare assessments method as decided incourse plan with answers scheme.
Teaching, learning andassessment checklist
Customer 16. Receive a copy of approved course plan.
Academic Staff 17. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
6. (ii) Flow chart (teaching and learning based on PBL)
A
Customer satisfaction is measured.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
Academic staff prepare PBL course plan, topics & groupdistribution for PBL activity and an assessments method as
indicated in the approved course plan
PBL activities commence.
5/6
PROCEDURE NO: PP (QM)(P)-FE-07PROCEDURE NAME: TEACHING-LEARNING BASED ON
PROBLEM BASED LEARNING (PBL)
Revision 1.00
7. Quality Record
No. Record Name Expiring Period Location
8. Attachment
Teaching, learning and assessment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-08PROCEDURE NAME: TEACHING-LEARNING BASED ON FINAL
YEAR PROJECT (FYP)
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/4
PROCEDURE NO: PP (QM)(P)-FE-08PROCEDURE NAME: TEACHING-LEARNING BASED ON FINAL
YEAR PROJECT (FYP)
Revision 1.00
1. Objective
To ensure teaching and learning based on FYP is implemented systematically.
2. Scope
This procedure is intended for:a) Management Representativeb) Head of Departmentc) FYP Coordinatord) Academic staff
3. Reference
Quality Manual.FYP Manual
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Propose list of FYP titles and submit to
FYP coordinator 3 weeks before thesemester commences.
FYP coordinator 2. Display FYP titles on Department’snotice board or e-learning Morpheus.
Customer 3. Customer fills up FYP selection form
with 3 title options from the given list.
FYP Coordinator 4. Announces FYP titles with students’ andsupervisor name through e-learningMorpheus or Department’s notice board.
5. Distribute log book and FYP students’guideline to all students.
Customer 6. Attend FYP workshop in first 7 weeksand first 2 weeks of FYP 1 and FYP 2,respectively.
2/4
PROCEDURE NO: PP (QM)(P)-FE-08PROCEDURE NAME: TEACHING-LEARNING BASED ON FINAL
YEAR PROJECT (FYP)
Revision 1.00
7. See respective supervisor as agreed in
the FYP log book.
8. Submit 1 copy of FYP 1 report and logbook to coordinator by week 14 (for FYP1).
9. Submit 3 copies of FYP 2 report and log
book to coordinator by week 14 (for FYP
2).
FYP coordinator 10. Prepare evaluation form:
FYP 1 evaluation form – Yellow
FYP 2 evaluation form for FYPcoordinator – Green
FYP 2 evaluation form for FYPexaminer – Blue
FYP 2 oral presentation evaluation form- Red
3/4
PROCEDURE NO: PP (QM)(P)-FE-08PROCEDURE NAME: TEACHING-LEARNING BASED ON FINAL
YEAR PROJECT (FYP)
Revision 1.00
5. Quality Record
No. Record Name Duration of Storage Location
6. Attachment
Teaching, learning and assessment checklistFYP Manual
4/4
PROCEDURE NO: PP (QM)(P)-FE-09PROCEDURE NAME: TEACHING-LEARNING BASED ON
INDUSTRIAL TRAINING (LI)
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/5
PROCEDURE NO: PP (QM)(P)-FE-09PROCEDURE NAME: TEACHING-LEARNING BASED ON
INDUSTRIAL TRAINING (LI)
Revision 1.00
1. Objective
To ensure teaching and learning based on LI is implemented systematically.
2. Scope
This procedure is intended for:
a) Management Representativeb) Head of Departmentc) LI coordinatord) Academic staffe) LI organization/company
3. Reference
Quality Manual.LI Manual
2/5
PROCEDURE NO: PP (QM)(P)-FE-09PROCEDURE NAME: TEACHING-LEARNING BASED ON
INDUSTRIAL TRAINING (LI)
Revision 1.00
4. Work instruction
Responsibility Work Instruction Reference/AppendixLI Coordinator 1. Apply LI placement by using KNF 3066-
A1 application form.
2. Present related LI placement to LIstudent through e-learning Morpheus ornotice board.
3. Inform success application for LIplacement to student.
4. Brief student before LI activity is started.The briefing include:
a) Report duty at the determinedorganization/company and fill upthe KNF 3066-C1 form.
b) Log bookc) Ethicsd) LI daily and end reporte) Insurancef) Survey form (KNF 3066-B and
KNF 3066-C)
5. Collect LI student registration form,KNF 3066-C1 from company’ssupervisor 7 days after report duty.
6. Prepare list of visit lecturer.
7. Receive grading report from visitinglecturer (student log book and LI report).
Visit Lecturer 8. Get LI student list that need to visit fromdepartment file.
9. Make appointment with respectivestudents and their supervisor 2 weeksbefore the visiting activity.
10. Get permission from Faculty Deanbefore visiting.
3/5
PROCEDURE NO: PP (QM)(P)-FE-09PROCEDURE NAME: TEACHING-LEARNING BASED ON
INDUSTRIAL TRAINING (LI)
Revision 1.00
FYP coordinator 11. Implement visit to the respectiveorganization/company as agreed withinthe appointment.
12. Discuss with respective student and theirsupervisor separately, (if applicable).
13. Complete LI visiting report form, KNF
3066-A available inside student’s log
book and pass back to LI coordinator
after 7 days of visiting activity.
Organization/Company 14. Responsible for student learning process.
15. Give training and exercise related tostudent learning process in university.
16. Evaluate student and fill up required
information in student’s log book.
4/5
PROCEDURE NO: PP (QM)(P)-FE-09PROCEDURE NAME: TEACHING-LEARNING BASED ON
INDUSTRIAL TRAINING (LI)
Revision 1.00
5. Quality Record
No. Record Name Duration of Storage Location
6. Attachment
Teaching, learning and assessment checklistLI Manual
5/5
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
1. Objective
To ensure teaching and learning based on IDP is implemented systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and IDP are implemented accordingly,
includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual
4. Work instruction
Responsibility Work Instruction Reference/AppendixIDP Coordinator 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
IDP Coordinator 7. Receive approved course plan fromDepartmental Administrative Staff.
8. Keep a copy of approved course plan intoIDP course file.
2/6
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare PBL course plan and distributeto student either in hardcopy, softcopy orthrough Morpheus (e-learning portal).
11. Distribute log book to students.
12. Prepare suitable topics as PBL activities.
13. Prepare group distribution (≤7 person foreach group and well represented).
14. Prepare assessments method as decided incourse plan with answers scheme.
Teaching, learning andassessment checklist
Customer 15. Receive a copy of approved course plan.
IDP Coordinator 16. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
6. (ii) Flow chart (teaching-learning based on IDP)
A
Customer satisfaction is measured.
End
Continual quality improvement process commences.
Academic staff explain approved course plan at the beginning of
lecture session and upload to Morpheus (e-learning portal)
Academic staff prepare IDP course plan, topics & groupdistribution for IDP activity and an assessments method as
indicated in the approved course plan
IDP activities commence.
5/6
PROCEDURE NO: PP (QM)(P)-FE-10PROCEDURE NAME: TEACHING-LEARNING BASED ON
INTERGRATED DESIGN PROJECT (IDP)
Revision 1.00
7. Quality Records
No. Record Name Duration of Storage Location
6/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
1. Objective
To ensure the teaching and learning approach involving lectures & seminar/workshop
by the invited lecturers/speakers or part time lecturers approach is implemented
systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of teaching
and learning activities based on lecture and IDP are implemented accordingly,
includes designing the course plan in line with OBE approach.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Design course plan in line with the OBE
approach that is reviewed once in everyacademic session for continuous qualityimprovement purposes in order to meetcurrent demand in the engineering field.
2. Submit course plan to Head of Departmentfor approval.
Head of Department &Department’s OBECommittee
3. Ensure the course plan is in line with OBEapproach, EAC and MQA requirements(ensure that the course plan breadth anddepth with PO matrix distribution).
4. Submit to Dean’s Office for approval.
Dean’s Office 5. Approve the course plan within 10working days.
DepartmentalAdministrative Staff
6. Receive approved course plan anddistribute to academic staff
2/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
Academic Staff 7. Receive approved course plan fromDepartmental Administrative Staff.
8. Keep a copy of approved course plan intoIDP course file.
9. Explain approved course plan at thebeginning of lecture session and upload toMorpheus (e-learning portal).
10. Prepare lecture notes/materials anddistribute to student either in hardcopy,softcopy or through Morpheus (e-learningportal).
11. Propose invited lecturer/speaker/part timelecturer with CV to Dean’s Office throughHead of Department for approval.
Dean’s Office 12. Issue appointment letter
Academic Staff 13. Prepare flight & accommodation bookingand token of appreciation for the invitedlecturer/speaker (optional).
14. Prepare assessments method as decided incourse plan with answers scheme.
Teaching, learning andassessment checklist
Customer 15. Receive a copy of approved course plan.
IDP Coordinator 16. In week 14, measure the customersatisfaction through student survey forcontinuous quality improvement purpose.
3/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
5. (i) Flow chart (design a course plan)
Academic staff design course plan in accordance with OBE syllabus within 5 working days
Submit to Head of Department
Head of Department and committee ensure course plan is in line with OBE
approach, EAC and MQA requirements (ensure that the course plan breadth
and depth with PO matrix distribution).
Start
Head of Department approve and submit to Dean’s Office
Dean approve the course plan within 10 working days.
Academic staff receive an approved course plan from Departmental
Administrative Staff.
Academic staffs keep a copy of approved course plan into respectivecourse file.
Satisfied?
A
No
Yes
Departmental Administrative Staff receive an approved course plan from
Dean’s Office.
4/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
6. (ii) Flow chart (the teaching and learning involving the invited lecturers/speakers
and part time lecturer)
A
Seminar/workshop by invited lecturers/speakers/part time lecturer activity commence.
Customer satisfaction is measured.
Continual quality improvement process commences.
End
Request for CV from related lecturer/speaker/part time lecturer (IPTA/IPTS)
Submit memo with HOD support to Dean, attach with CV and budget
Approval from Dean
Invitation letter to related lecturer/speaker/part time lecturer
Evaluation of lecturer/speaker/part time lecturer
No
Yes
5/6
PROCEDURE NO: PP (QM)(P)-FE-11PROCEDURE NAME: TEACHING-LEARNING WITH LECTURE &
INVITED LECTURER/SPEAKER/PART TIME LECTURER
Revision 1.00
7. Quality Record
No. Record Name Duration of Storage Location
8. Attachment
Appointment checklist
6/6
PROCEDURE NO: PP (QM)(P)-FE-12PROCEDURE NAME: CUSTOMER FEEDBACK
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/5
PROCEDURE NO: PP (QM)(P)-FE-12PROCEDURE NAME: CUSTOMER FEEDBACK
Revision 1.00
1. Objective
To provide guideline for customer feedback processes and to ensure customer
satisfaction is measured and handled systematically and properly to fulfil customer
needs.
2. Scope
This procedure is intended for:
a) Management Representativeb) Head of Departmentc) Faculty Outcome Based Education Committee (FOBEC) Coordinatord) Faculty Accreditation Committee(FAC) Coordinatore) Academic staff
3. Reference
Quality Manual.OBE Manual
2/5
PROCEDURE NO: PP (QM)(P)-FE-12PROCEDURE NAME: CUSTOMER FEEDBACK
Revision 1.00
4. Work instruction
Responsibility Work Instruction Reference/Appendix
Faculty’s OBE coordinator 1.
Student survey
Prepare survey to measure customersatisfaction.
2. Distribute survey template to academicstaff through e-mail.
Academic staff 3. Distribute the survey form to customer inweek 14.
4. Receive at least 80% feedback.
5. Analyze the survey to find out thesatisfaction among customer.
6. Submit the result of analysis to OBEcommittee representative of eachdepartment.
Customer 7. Complete the survey form and submit
back to the respective academic staff.
Other stakeholders survey
Faculty’s OBE coordinator 8. Determine stakeholders of the faculty:
a) Alumnib) Parentc) Industry Advisory Panel Boardd) External Examinere) International Academic Advisorf) Adjunct Professor
9. Prepare survey schedule of theimplementation of the survey.
10. Receive survey analysis from thedepartmental OBE representatives.
3/5
PROCEDURE NO: PP (QM)(P)-FE-12PROCEDURE NAME: CUSTOMER FEEDBACK
Revision 1.00
Head of Department 11. Receive analysis result from Faculty’sOBE coordinator.
12. Keep analysis result as a record.
Continual Quality Improvement
Management
Representative
13. Take corrective action for any relevantcomments from customer and otherstakeholders.
14. Update and complete corrective actionlog report.
15. Submit corrective action report toFaculty Dean.
16. Present the corrective action takenregarding relevant comments fromcustomer and other stakeholders toFaculty members.
4/5
PROCEDURE NO: PP (QM)(P)-FE-12PROCEDURE NAME: CUSTOMER FEEDBACK
Revision 1.00
5. Quality Record
No. Record Name Duration of Storage Location
6. Attachment
OBE Manual
5/5
PROCEDURE NO: PP (QM)(P)-FE-13PROCEDURE NAME: STUDENT FINAL EXAM ANSWER SCRIPT
DISPOSAL PROCEDURE
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/4
PROCEDURE NO: PP (QM)(P)-FE-13PROCEDURE NAME: STUDENT FINAL EXAM ANSWER SCRIPT
DISPOSAL PROCEDURE
Revision 1.00
1. Objective
To ensure the student final exam answer script disposal implemented systematically.
2. Scope
Faculty of Engineering uses this procedure to ensure the implementation of student
final exam answer script disposal is implemented accordingly.
3. Reference
Quality Manual.
4. Work instruction
Responsibility Work Instruction Reference/AppendixAcademic Staff 1. Determine student final exam answer
script over than 5 years.
2. Get Borang Permohonan bagi PelupusanSkrip Jawapan Pelajar from facultygeneral office.
3. Fill up the form completely.
4. Get support from Head of Department andapproval from Deputy Dean (Academicand Student Development).
5. Submit complete form with Head ofDepartment support and approval fromDeputy Dean (Academic and StudentDevelopment) to Unit Peperiksaan FakultiKejuruteraan(UPFK) members.
Unit Peperiksaan Fakulti
Kejuruteraan(UPFK)
committee
6. Responsible to dispose the student finalexam answer script according to ManualProsedur Kerja Fakulti Kejuruteraan.
2/4
PROCEDURE NO: PP (QM)(P)-FE-13PROCEDURE NAME: STUDENT FINAL EXAM ANSWER SCRIPT
DISPOSAL PROCEDURE
Revision 1.00
5. (i) Flow chart
3/4
Start
Academic staff determine student final exam answer script over than 5 years.
More than 5
years?
No
Yes
Academic staff get form Borang Permohonan bagi Pelupusan Skrip Jawapan Pelajar from
faculty general office.
Academic staff fill up the form completely.
Academic staff get support from Head of Department and approval from Deputy Dean
(Academic and Student Development)
Academic staff submit form to Unit Peperiksaan Fakulti Kejuruteraan members.
End
Unit Peperiksaan Fakulti Kejuruteraan members dispose the student final exam answer
script accordingly depend on Manual Prosedur Kerja Fakulti Kejuruteraan.
PROCEDURE NO: PP (QM)(P)-FE-13PROCEDURE NAME: STUDENT FINAL EXAM ANSWER SCRIPT
DISPOSAL PROCEDURE
Revision 1.00
6. Quality Record
No. Record Name Duration of Storage Location
7. Attachment
Borang Permohonan bagi Pelupusan Skrip Jawapan Pelajar
4/4
PROCEDURE NO: PP (QM)(P)-FE-13PROCEDURE NAME: STUDENT FINAL EXAM ANSWER SCRIPT
DISPOSAL PROCEDURE
Revision 1.00
SUPPORTPROCEDURE
PP (QM)(S) -FE
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
Amendment Record
c) Contents
Items and comments Date Approved by
d) Attachments
Items and comments Date Approved by
1/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
1. Objective
The objective of this procedure is to ensure actions taken to control, distribution,
amendment and disposal of any quality documents are implemented systematically
and effectively, to comply with the requirement in Section 4.2.4 MS ISO 9001:2008.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff to
manage any controlled documents..
e) Reference
Quality Manual
2/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
4. Work Instruction
Responsibility Work Instruction Reference/AppendixManagementRepresentative
1. Identifies qualified personnel asDocument Officer.
2. Prepare Document Officer’s appointmentletter for Dean.
Dean 3. Sign the appointment letter
4. Distribute offer letter to DocumentOfficer
Approval and Issuance of NewDocuments
Document Officer 5. Identify quality manual documentswhich need to be prepared.
6. Identify officer-in-charge.
7. Request officer-in-charge to preparerelated documents.
8. Prepare related documents and present toManagement Representative forcorrections.
9. Check quality documents to ensure clearcontents and fulfils needs
10. If documents are not in order and do notfulfil needs, request officer-in-charge tomake the necessary amendments.
11. Obtain approval of documents asfollows:
a) Quality Manual: Deanb) Quality Procedure: Management
Representativec) User Manual: Related Officer
3/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
Control of Document Distribution
ManagementRepresentative
12. Identify recipient of the documents andrequest Document Officer to prepare aDocument Distribution List.
Document Officer 13. Prepare Document Distribution List.
14. Mark the Controlled Copy Number and“CONTROLLED DOCUMENT” oneach Quality Manual document.
15. Distribute the Quality Manual documentsto the recipients based on the DocumentDistribution List.
16. Obtain signature of recipient as proof ofreceipt.
17. Keep the original documents as MainDocument.
Document Amendments
ManagementRepresentative
18. Receive suggestions to amend qualitymanual documents from Related Officer.Some featured amendment are asfollows:
a) Suggestion foramendment/additions to the QM,QP, User Manual or supportingdocuments.
b) Amendments to the externaldocuments.
c) Amendments to the change intitle or works specifications.
Related Officer 19. Check suggestions for amendmentagainst the related documents to ensureappropriateness and relevancy ofsuggestion.
Document Officer 20. Consider the suggestions for amendment.
4/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
21. If there are disagreements to theamendments, request Document Officerand Related Officer to make changes todocuments.
22. Make necessary amendment to therelated documents.
23. Record the amendment details in theAmendment Record.
24. Obtain approval from ManagementRepresentative.
25. Take action on Para 8, 9 and 10 ifrelevant.
26. Replace old documents with theamended documents and dispose the olddocuments using proper method.
27. keep one copy of the old document andmark “CANCELLED” on the originaldocument.In case whole documents areamended.
Publication of Documents
28. If the amendment consists 50% of totalchanges in each work process or exceedseight (8) times of changes in each workprocess, update the revision number, dateof enforcement and adjust theamendment number for that particularwork process.
List of Main External and InternalDocuments
29. Keep the document status in Main Listupdated.
30. Prepare Main List for listing andcontrolling the existing internal andexternal quality manual documents.
5/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
31. List the following documents as follow:
a) Internal documents used directlyas in steps 10(a) to (d);
b) External documents usedindirectly as reference;
c) External documents should bekept and updated by theDocument Officer and anyrelated officers;
d) Any amendments to the externaldocuments should be informedto the relevant officer.
Disposal and Cancellation ofDocuments
32. Identify documents which need to bedisposed and cancelled.
33. If the said documents need to be kept forfuture reference, mark “CANCELLED”on that particular document.
34. Approve the disposal of documents bysigning the List of Disposal Record.
35. If it is factual that the documents are nolonger required, dispose the documents.
6/7
PROCEDURE NO: PP(QM)(S)-FE-01PROCEDURE NAME: DOCUMENT CONTROL
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location
7/7
PROCEDURE NO: PP(QM)(S)-FE-02PROCEDURE NAME: RECORD CONTROL
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/5
PROCEDURE NO: PP(QM)(S)-FE-02PROCEDURE NAME: RECORD CONTROL
Revision 1.00
1. Objective
The objective of this procedure is to ensure that measures are taken to control the
material, distribution, storage, maintenance and disposal of any records are
implemented systematically and effectively as to comply with the requirement in
Section 4.2.4 MS ISO 9001:2008.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff to
manage any records.
3. Reference
Quality Manual
National Archive Act 2003 (Act 629)
2/5
PROCEDURE NO: PP(QM)(S)-FE-02PROCEDURE NAME: RECORD CONTROL
Revision 1.00
4. Work Instruction
Responsibility Work Instruction Reference/AppendixExistence
Office General Assistant /Administrative Assistant
1. To accept, stamp and register letters /documents in Letter Register atrespective departments according to theletters / documents requirement.
Administrative Assistant 2. Organize the letters / documents and thenumbering to the respective file andrecords are taken.
3. In the respective files, keep the lettersand number the folio in sequence andthis is recorded.
4. If related files are not found, file therelated letters / documents inside a smallenvelope until the respective files arefound.
5. For opening new files, the followinginformation is required
i) Reference numberii) Titlesiii) Files Classification
6. Register the new file name and code inFile Register.
7. Give the files to Record Officer forfurther action.
Related Officer 8. Return the files after actions have beencompleted for safe keeping.
Administrative Assistant 9. For distribution within the department,write down the details of the filesmovement at the files front page.
10. Record files movement in FileMovement Register for inter-departmentdistribution.
3/5
PROCEDURE NO: PP(QM)(S)-FE-02PROCEDURE NAME: RECORD CONTROL
Revision 1.00
11. The distribution must be made accordingto the records confidentiality.
12. The files that have been taken must arereturned to the department accordingly.
Storage and Maintenance
Record Officer 13. Protect, maintain and keep the records ina safe place.
Administrative Assistant 14. Separate the files accordingly to theirlevel of confidentiality.
15. For files that have attain close tomaximum level ( more than 100 contentsor the thickness more than 4 cm), the topcover must be crossed with red ink andthe words “CLOSED AND NEWCHAPTER OPENED” are written with apermanent blue or black ink with thedate recorded.
Write Off
16. Check the File Register to identify therecords that had exceed the storage timelimit or inactive.
17. Prepare the list of files to be write off byusing File Write Off List Format.
18. Separate the files according to the writeoff category and prepare the index forwrite off files.
Record Officer 19. Inform Management Representative forwrite off task.
20. Receive result from ManagementRepresentative.
21. Update and organize Faculty’s record.
4/5
PROCEDURE NO: PP(QM)(S)-FE-02PROCEDURE NAME: RECORD CONTROL
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location5.1 Related Files 5 Years Related Officer
5.2 File Movement Register Until no more
required
Related Officer
5.3 File Register Until no more
required
Related Officer
5.4 File Write Off List Format Until no more
required
Related Officer
5/5
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
Amendment Records
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
1. Objective
The objective of this procedure is to ensure the inspection on UNIMAS quality
management system's implement action is carried out systematically in accordance to
the clause 8.2.2.
2. Scope
This procedure is intended for the management, Internal Audit Co-ordinator, Internal
Audit Team and Faculty of Engineering staff preparation for auditing purposes.
3. Reference
Quality Manual
2/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
4. Work Instruction
Responsibility Work InstructionReference /
Attachment
Planning Level
Management Representative 1. Plan and provide Annual Audit Table.
2. Identify the qualified personnel forappointment as Internal Audit Coordinatorand Internal Audit Team members, byconsidering following matters:
a) Suitability in terms of academicqualification and officer positionlevel;
b) Has been given internal audittraining;
c) Officer services period (at leastafter a year of service);
d) Officer commitment towards theimplementation of Faculty ofEngineering Quality ManagementSystem; and
e) Quality system complexity todetermine number of personnelthat need to be appointed.
3. Present the appointment letters of Internal
Audit Team Coordinator, Internal Audit Team
Leader and Internal Audit Team to the Dean.
Dean 4. Sign appointment approval.
Management Representative 5. Give the appointment letters to Internal Audit
Team Coordinator, Internal Audit Team Leader
and Internal Audit Team.
Assistant Registrar 6. Manage the internal audit training forInternal Audit Team Coordinator, Internal
Audit Team Leader and Internal Audit Team.
3/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
Implementation Level : Before Audit
Internal Audit TeamCoordinator
7. Give briefing to the auditor who has beenappointed, about the following matters:
a) Audit objectives;b) Audit scopes;c) Audit implementation table;d) Internal audit procedures;e) Implemented procedures;f) Auditor requirement; andg) Audit team responsibility.
8. Contact the Head of the respectiveDepartment and inform them on:
a) Audit objectives;b) Audit date and time;c) Auditor involves;d) Audit scopes; ande) Audit needs (logistic, related
records).
Internal Audit Team Leader/ Internal Audit Team
9. Make preparation for the followings:
a) Preparei. Checklist (2 copies);
ii. Non Compliance Form;iii. Logistics; andiv. Related records.
b) Understand the procedures thatrelated to the department that willbe audited.
Implementation Level : During Audit (On theAudit Day)
10. Give briefing to the Head of Department orofficers involved about the objectives, auditscopes and how to report non compliance.
11. Check record/file to determine the practicecomply with the procedure and StandardMS ISO 9001:2008 that has been set.
4/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
12. Seek explanation from the audited officer.
13. Inform through e-mail about noncompliance to audited officer and copies to:
a) Internal Audit Team Coordinator;b) Internal Audit Team Leader; andc) The Dean.
14. Discuss with the Head of Department oraudited officer about the following matters:
a) Identified audit findings forimproving Quality ManagementSystem;
b) Correction period from auditedofficer;
c) Next audit date that has beenmutually approved.
d) Suggested corrective actions; ande) Suitable preventive actions.
Implementation Level: After Audit
15. Perform corrective actions that have beenidentified earlier.
16. Seek explanation if there are still no actionstaken.
17. If corrective actions have been taken, note itdown in the reports.
Report Preparation Level
Internal Audit Team Leader 18. Prepare Audit Report Summary in two (2)copies for each procedure / clause that beingaudited.
19. Prepare Corrective Actions Log on auditreport summary to Internal Audit Team
Coordinator for audit report coordination.
Internal Audit TeamCoordinator
20. Gather audit reports from every team andprepare Internal Audit Report to be reportedto Management Representative.
5/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
Management Representative 21. Check Internal Audit by consideringfollowing matters (if necessary):
a) Corrective actions have been takenaccording to actions log;
b) Major non compliance that needmanagement actions;
c) Corrective actions that involveamendment to the procedures; and
d) Repetitive non conformity.
22. Prepare Management Review Report whichcontains the following matters:
a) Objectives achievement;b) Customer Feedback Report;c) Corrective Action Report;d) Preventive Action Reports;e) Improvement suggestion;f) Internal audit report;g) Supplier performance evaluation;h) Faculty of Engineering staff training
effectiveness evaluation.
23. Update internal audit records.
6/7
PROCEDURE NO: PP(QM)(S)-FE-03PROCEDURE NAME: INTERNAL AUDIT
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location
5.1 Appointment of Internal Audit or
Co-ordinator
5 Years
ManagementRepresentative
/ Internal Audit Team
Coordinator
5.2 Annual Audit Table 5 Years
5.3 Checklist 5 Years
5.4 Non-compliance Form 5 Years
5.5 Audit Summary 5 Years
5.6 Correction Action Log 5 Years
5.7 Internal Audit Report 5 Years
7/7
PROCEDURE NO: PP(QM)(S)-FE-04PROCEDURE NAME: NONCONFORMITY PRODUCT CONTROL
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/3
PROCEDURE NO: PP(QM)(S)-FE-04PROCEDURE NAME: NONCONFORMITY PRODUCT CONTROL
Revision 1.00
1. Objective
The objective of procedure is to determine an approach to control the services or
products that does not meet specification from being used in the process.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff to
identify and control any noncompliance related to product
3. Reference
Quality Manual
4. Work Instruction
Responsibility Work InstructionReference /
Appendix
Head of Department 1. Determine nonconformity product through:
a) Course Planb) OBE syllabusc) Final Examination moderation/vetting
processd) End semester analysis report
2. Keep identified nonconformity product as arecord.
3. Communicate with the person who contributedto the nonconformity product through:
a) E-mailb) Phone call
4. Take corrective action on the nonconformityproduct.
5. Inform department members on correctiveactions taken.
2/3
PROCEDURE NO: PP(QM)(S)-FE-04PROCEDURE NAME: NONCONFORMITY PRODUCT CONTROL
Revision 1.00
6. Report the corrective action to ManagementRepresentative.
7. Record corrective action taken.
5. Quality Records
No. Record Name Duration of Storage Location
5.1 Non-Compliance Product / Service
Control Report
5 Years Management
Representative
3/3
PROCEDURE NO: PP(QM)(S)-FE-05PROCEDURE NAME: PREVENTIVE ACTION
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/4
PROCEDURE NO: PP(QM)(S)-FE-05PROCEDURE NAME: PREVENTIVE ACTION
Revision 1.00
1. Objective
The objective of this procedure is to identify and prevent potential biasness which
may occur in the Faculty of Engineering Quality Management System to ensure that it
is implemented systematically and fulfil the needs which have been set.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff,
Internal Audit Coordinator and related Officer to manage non compliance action in
Quality Management System.
3. Reference
Quality Manual
2/4
PROCEDURE NO: PP(QM)(S)-FE-05PROCEDURE NAME: PREVENTIVE ACTION
Revision 1.00
4. Work Instruction
Responsibility Work InstructionReference /
Appendix
ManagementRepresentative
1. Determine the non-compliance of productdelivery through:
a) Customer feedback analysisb) Internal/External audit reportc) Suggestion on preventive
action/improvement fromacademic staff
d) Corrective action log book
2. Discuss preventive action with QualityManagement Committee.
3. Report the discussion result to Dean.
4. Implement suggestion preventive action,once agreed by the Dean.
5. Monitor and measure preventive actiontaken.
6. Record preventive action taken.
3/4
PROCEDURE NO: PP(QM)(S)-FE-05PROCEDURE NAME: PREVENTIVE ACTION
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location
4/4
PROCEDURE NO: PP(QM)(S)-FE-06PROCEDURE NAME: CORRECTIVE ACTION
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/4
PROCEDURE NO: PP(QM)(S)-FE-06PROCEDURE NAME: CORRECTIVE ACTION
Revision 1.00
1. Objective
The objective of this procedure is to identify source of non compliance and to prevent
non compliance from re-occurring in Faculty of Engineering Quality Management
System.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff,
Internal Audit Coordinator and related officer to manage preventive non compliance
action in Quality Management System
3. Reference
Quality Manual
2/4
PROCEDURE NO: PP(QM)(S)-FE-06PROCEDURE NAME: CORRECTIVE ACTION
Revision 1.00
4. Work Instruction
Responsibility Work InstructionReference /
Appendix
ManagementRepresentative
1. Determine the non-compliance of productdelivery through:
a) Customer feedback analysisb) Feedback from Head of
Departmentc) Internal/External audit reportd) Suggestion on corrective
action/improvement fromacademic staff
e) Corrective action log book
2. Discuss corrective action information withQuality Management Committee.
3. Report the discussion result to Dean.
4. Implement suggestion corrective action,once agreed by the Dean.
5. Monitor and measure corrective actiontaken.
6. Record corrective action taken.
3/4
PROCEDURE NO: PP(QM)(S)-FE-06PROCEDURE NAME: CORRECTIVE ACTION
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location
4/4
PROCEDURE NO: PP(QM)(S)-FE-07PROCEDURE NAME: STAFF DEVELOPMENT TRAINING
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/4
PROCEDURE NO: PP(QM)(S)-FE-07PROCEDURE NAME: STAFF DEVELOPMENT TRAINING
Revision 1.00
1. Objective
The objective of this procedure is to identify, plan, manage and evaluate the
implementation of training Faculty of Engineering staff.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff to
identify and plan training programme that is required.
3. References
Quality Manual
4. Work Instruction
Responsibility Work InstructionReference /Appendix
Staff development planning
Academic Staff 1. Prepare staff training projection in ‘SasaranKerja Tahunan (SKT)’ beginning of the year(January/February).
Head of Department 2. Determine and identify training based on:
a) Departmental members field ofspecialization
b) The needs of training
3. Submit staff training projection to Dean.
Dean 4. Approve staff training projection/application.
Academic Staff 5. Submit application to Centre of AppliedLearning and Multimedia (CALM) forapproval purposes.
Obtain form fromCALM website
2/4
PROCEDURE NO: PP(QM)(S)-FE-07PROCEDURE NAME: STAFF DEVELOPMENT TRAINING
Revision 1.00
Internal/External Training Program
Head of Department 6. Identify academic staff to attend trainingbased on ‘SKT’
Academic staff 7. Confirmation of attendance.
External Agency Training
Academic staff 8. Apply for training.
9. Complete ‘Borang Latihan’ and submitmemo Dean through HOD.
Obtain form fromCALM website
12. Pprepare the requirement of training such asticket flight and accommodation (ifapplicable).
14. After the training, complete the requiredform and conduct a knowledge-sharingsession (2-3 weeks upon return) to facultystaff.
Obtain form fromCALM website
3/4
PROCEDURE NO: PP(QM)(S)-FE-07PROCEDURE NAME: STAFF DEVELOPMENT TRAINING
Revision 1.00
5. Quality Records
No. Record Name Duration of Storage Location
4/4
PROCEDURE NO: PP(QM)(S)-FE-08PROCEDURE NAME: PURCHASING
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Approved by
b) Attachments
Items and comments Date Approved by
1/2
PROCEDURE NO: PP(QM)(S)-FE-08PROCEDURE NAME: PURCHASING
Revision 1.00
1. Objective
The objective of this procedure is to ensure procurement being carried out in an
orderly manner as well as abiding to rules which have been stated in the ‘Arahan
Perbendaharaan’, ‘Surat Pekeliling Bendahari’ and Peraturan Kewangan dan
Perakaunan Universiti.
2. Scope
This procedure is intended for the management and Faculty of Engineering staff to
manage procurement of supplies / services
3. Reference
Quality Manual
Surat Pekeliling Bendahari Bil 1/2009
Peraturan Kewangan dan Perakaunan Universiti
4. Quality Records
No. Record Name Duration of Storage Location
5. Attachment
Manual Proses Kerja (Perolehan)
2/2
PROCEDURE NO: PP(QM)(S)-FE-09PROCEDURE NAME: MAINTENANCE
Revision 1.00
Amendment Record
a) Contents
Items and comments Date Proposed by
b) Attachments
Items and comments Date Proposed by
1/4
PROCEDURE NO: PP(QM)(S)-FE-09PROCEDURE NAME: MAINTENANCE
Revision 1.00
1. Objective
The objective of this Maintenance Procedure is to monitor equipment maintenance
activities to ensure that maintenance implemented systematically and orderly and
fulfilling the needs.
2. Scope
This procedure is intended for management and staff of Faculty of Engineering to
manage and maintain equipments related to the Faculty. This is in particular for:
a) Unit IT, Faculty Asset Management.
b) Technician
c) Assistant Engineer
3. Reference
Quality Manual
4. Work Instruction
Responsibility Work InstructionReference /Appendix
Computers
Unit IT 1. Receive complaints from the users throughFENG IT Helpdesk.
2. Determine source and details of complaint.
3. Solve complaints at technical support level.
4. If step 3 cannot be resolved, complaints willbe sent to CICTS for further action.
Teaching Aids Facilities
Unit IT, Faculty AssetManagement
5. Prepare records of teaching aids to facilitiesidentify need for replacement for futureprocurement purposes.
2/4
PROCEDURE NO: PP(QM)(S)-FE-09PROCEDURE NAME: MAINTENANCE
Revision 1.00
6. Check and monitor teaching aids facilities atFaculty level.
7. Any damages on teaching aid facilities,report to CALM.
Laboratory Equipments
Laboratory Technicians 8. Prepare records of laboratory equipments toidentify the need for replacement for futureprocurement purposes.
9. Check and monitor laboratory equipments at
Faculty level.
10. Any damages on laboratory equipments,
report to Assistant Engineer.
Assistant Engineer 11. Report to Head of Department.
12. Depending on the nature/extent of the
damage, remedial actions will be taken
either by:
a) Inviting supplier to maintain and
repair the equipment, or
b) Purchase new equipment
Laboratory Building
Laboratory Technicians 13. Identify damages in laboratory building.
14. Any damages on laboratory building, report
to Assistant Engineer.
Assistant Engineer 15. Report to the Head of Department and toBahagian Pengurusan Aset (BPA).
3/4
PROCEDURE NO: PP(QM)(S)-FE-09PROCEDURE NAME: MAINTENANCE
Revision 1.00
5. Quality Records
No. Type of Record Duration of Storage Location
4/4