Quality Assurance of Quality Assurance of Malaysian Higher Education Malaysian Higher Education

COPIA – Code of Practice for COPIA – Code of Practice for Institutional Audit Institutional Audit

COPPA – Code of Practice for COPPA – Code of Practice for

Programme AccreditationProgramme Accreditation

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OUTLINEOUTLINE•The committees

– Accreditation Committees – Institutional Audit Committee –The equivalency Committee–The standards committee

•Quality Assurance-– Programme Accreditation (COPPA )–Institutional Audit (COPIA)–Self Accrediting certification of HEP

•Malaysian Qualifications Register•Implementation Dates

THE COMMITTEES THE COMMITTEES

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Accreditation Committees Accreditation Committees

• Five major field – science and medicine,– engineering and built environment, – Information technology and multimedia, – arts and humanities, – the social sciences

• The functions of the committees: – to evaluate and analyse programme accreditation reports;– to make decisions on an HEP’s application for Provisional or Full

Accreditation of programmes and qualifications; and– to grant, refuse, maintain or revoke Provisional Accreditation or

Full Accreditation of programmes and qualifications

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Institutional Audit CommitteeInstitutional Audit Committee

• An Institutional Audit Committee has the following functions:– to evaluate and analyse institutional audit reports;– to determine the state of academic health of

institutions of higher education;– to recommend the awarding of, or otherwise, an

institutional self accreditation status; and– to make recommendations for the maintenance,

suspension or revocation of self-accreditation status.

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The Equivalency CommitteeThe Equivalency Committee

• Specialize for those originating from outside of Malaysia, whose level in the MQF is unclear and needs to be determined.

• The Equivalency Committee has the following functions:

• to receive and analyse equivalency assessment reports of programme and qualification; and

• to make decision on the equivalency of qualifications for their placement in the level of qualifications in the MQF.

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The standard committeeThe standard committee

• Consisting of experts in the various disciplines of study. The members of the committees come from the academe, professional bodies and industry

• The Standards Committees have the following functions:– to develop and review the guidelines, standards and

criteria for programme accreditation and institutional audit;

– to develop and review standards for specific disciplines; and

– to develop and review guides to good practices

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Quality AssuranceQuality Assurance

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Quality Assurance FrameworkQuality Assurance Framework

• 1. Programme Accreditation

• 2. Institutional Audit and

• 3. Self Accrediting

• Institution Certification

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1.Programme Accreditation1.Programme Accreditation

• Public confidence

• Outcomes focus

– Provisional Accreditation

– Final programme accreditation

– No re-accreditation required

– Programme maintenance audit once in 3 years

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Professional and Skill QualificationsProfessional and Skill Qualifications

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Professional Programmes and Qualifications Professional programmes (leads to recognition for practice) to be submitted to MQAJoint Technical Committee –HEPs must comply with formats, standards & criteria for programme accreditation set by the professional bodies

Skills Programme and Qualifications –Programme and qualifications based on skills by

Department of Skills Development, Ministry of Human Resource

–Non-skills will be processed by MQA and evaluated by peer experts

2. Institutional Audits2. Institutional Audits

• Examines the effectiveness of the quality management systems used to manage the institution’s core functions (policies, processes, practices and reviews)

• Audits are about accountability and development (CQI)

• Types –comprehensive /thematic, maintenance. • Universities Academic Performance Audit 2008-

2009

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33. Certification -Self Accrediting Inst.. Certification -Self Accrediting Inst. Purpose: road map to institutional autonomy on academic programmesProcess: Invitation by Minister of HE(eligibility criteria), HEP submits application, subject to full institutional audit. Certification is revocableEffect: exempted from programme accreditation. Apply to register programmes as accredited. External check: Subject to institutional audit once every 5 years.

Malaysian Qualifications Malaysian Qualifications RegisterRegister

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Malaysian Qualifications RegisterMalaysian Qualifications Register• Provides information on

accredited programmes and qualifications of higher education providers in Malaysia

• Registry of assessors• Serves to

– enhance public confidence of higher education qualifications

– as National reference centre/UNESCO Portal for HE (Malaysia)

– facilitate credit transfer, mobility and recognition

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Programme AccreditationProgramme Accreditation

A programme is accredited by HEP fulfilling the quality assurance standards –(S. 2 COPPA)

• QA standards in 9 areas-all Benchmarked Standards (must have) must fulfill all Benchmarked Standards.

– specific level in Malaysian Qualifications Framework- level, 8 domains of Learning Outcomes and credit

– the relevant Programme Discipline Standards

– the relevant Guide To Good Practices-e.g. Open Entry, Post Graduates, Distance Learning (if relevant)

– National policies

Design of the programContent & Structure, Teaching & Learning, Assessment methods

Quality Management -policies, processes, practices, monitoring, review & improvement to deliver program in such a way that students achieve learning outcomes

STUDENTS, ACADEMIC FACULTY, ADMINISTRATIVE STAFF, SUPPORT

STAFF, EDUCATIONAL RESOURCES,

PROGRAMME LEARNING OUTCOMES (MALAYSIAN QUALIFICATIONS FRAMEWORK

PROGRAMME STANDARDS)

PROCESS INDICATORS

PROGRAMME EVALUATION PROGRAMME EVALUATION • Qualitative (S. 6 COPPA) and Quantitative• Evaluation Instrument

– Level 5 Excellent - Minimally all benchmarked standards and enhanced standards at Attainment Level 3

– Level 4 Good - Minimally all benchmarked standards and 50% enhanced standards at Attainment Level 3

– Level 3 Satisfactory - Minimally all benchmarked standards at Attainment Level 3

– Level 2 Less Than Satisfactory - At least 70% of all benchmarked standards at Attainment Level 3

– Level 1 Unsatisfactory - Less Than 70% attainment of all benchmarked standards at Attainment Level 3

USES OF THE SCALEUSES OF THE SCALE

• To identify areas of strength and concerns• To identify areas that need further

information or attention of institutions concerned

• To refine the areas of strengths and concerns after gathering and verifying information

• To achieving objectivity in collective judgment

• To determine whether a programme merits accreditation

Implementation PlansImplementation Plans1.Approvals to conduct1.Approvals to conductProgrammes Programmes 2. Programme Accreditation2. Programme Accreditation

Approval of Programmes by MOHE-stepsApproval of Programmes by MOHE-steps

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1. An established HEP applies to MQA for provisional accreditation to obtain the certificate of minimum quality requirement (CMQR);

2. The HEP submits CMQR to MOHE to support programme approval;

3. Once the HEP obtains formal approval and the programme commences, MQA will issue Provisional Accreditation certificate.

Implementation Dates Implementation Dates

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01/01/0901/01/09 01/01/1101/01/11Public Public Universities,Universities,

PolytechnicPolytechnic

and Community and Community colleges.colleges.

Submit to MQA - New Submit to MQA - New programmes in compliance with programmes in compliance with MQF and QA standards . (Not MQF and QA standards . (Not yet approve by MOHE)yet approve by MOHE)

Existing programmes- to JPA Existing programmes- to JPA for recognitionfor recognition

Existing JPA Existing JPA recognised recognised programmes will be programmes will be audited for audited for compliance to MQF compliance to MQF & COPPA standards & COPPA standards

Programmes approved before Programmes approved before 31/12/08 to be assessed by JPA 31/12/08 to be assessed by JPA for recognition & submit for for recognition & submit for MQR registrationMQR registration

same as abovesame as above

Private Higher Private Higher Educational Educational InstitutionsInstitutions

New programmes in MQF and New programmes in MQF and COPPA standards compliant COPPA standards compliant

same as above same as above

Approved programmes but not Approved programmes but not yet accredited may use current yet accredited may use current format or COPPA formatformat or COPPA format

same as above same as above

Code of Practice for Programme Code of Practice for Programme Accreditation 2008 (COPPA)Accreditation 2008 (COPPA)

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• The Code explains the requirements, documentation and procedures for programme accreditation.

• 6 sections– 1. The Overview of Quality Assurance of Malaysian Higher Education – 2. Guidelines on Criteria and Standard for Programme

Accreditation (9 areas)– 3.Submission for provisional and full accreditation (information

required-general and programme specifics-MQA 01 and 02)– 4.Programme Accreditation (preparation and process)– 5. The Panel of Assessors – 6. Guidelines to Preparing Programme Accreditation Report.

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