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Standards 1300 – 1322 QUALITY ASSURANCE AND IMPROVEMENT PROGRAM Presentation by SBA’s Office of Internal Audit

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Page 1: QUALITY ASSURANCE AND IMPROVEMENT PROGRAM … ·  · 2015-09-24Standards 1300 – 1322 . QUALITY ASSURANCE AND IMPROVEMENT PROGRAM . Presentation by SBA’s Office of Internal Audit

Standards 1300 – 1322

QUALITY ASSURANCE AND IMPROVEMENT PROGRAM

Presentation by SBA’s Office of Internal Audit

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Topics

1. Introduction

2. Quality Assurance & Improvement Program

3. Internal Assessments-Ongoing Monitoring

4. Internal Assessments-Periodic Self-Assessments

5. External Assessments

6. New IPPF

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SBA Functional Org Chart

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SBA Functional Org Chart

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Office of Internal Audit

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Office of Internal Audit

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Office of Internal Audit

Standard of Practice:

The Institute of Internal Auditors' (The IIA) International Professional Practices Framework (IPPF).

IPPF mandatory elements consisting of: Core Principles, Definition of Internal Auditing, Code of Ethics, and the International Standards for the Professional Practice of

Internal Auditing (Standards)

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State Agencies

Section 20.055(6)(a), Florida Statutes ….the director of auditing shall perform the functions listed in this subsection. (a) Such audits shall be conducted in accordance with the current International Standards for the Professional Practice of Internal Auditing as published by the Institute of Internal Auditors, Inc., or, where appropriate, in accordance with generally accepted governmental auditing standards. All audit reports issued by internal audit staff shall include a statement that the audit was conducted pursuant to the appropriate standards.

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Primary Objective of QAIP

The primary objective of QAIP is to promote continuous improvement. QAIP presumes that quality is built into the structure of the internal audit activity.

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Conformance Built Into the Structure

OIA Manual

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Conformance Built Into the Structure

OIA Manual Table of Contents

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Conformance Built Into the Structure

OIA Manual

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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Conformance Built Into the Structure

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IIA Standards 1300 to 1322

1300: Quality Assurance and Improvement Program 1310: Requirements of the Quality Assurance and

Improvement Program

1311: Internal Assessments

1312: External Assessments

1320: Reporting on the Quality Assurance and Improvement Program

1321: Use of “Conforms with the International Standards for the Professional Practice of Internal Auditing”

1322: Disclosure of Nonconformance

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Responsible for QAIP

Standard1300: Quality Assurance and Improvement Program

The chief audit executive must develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity.

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Requirements of the QAIP

1. Internal assessments - comprised of two interrelated parts:

a. ongoing monitoring and b. periodic self-assessments

2. External assessments – can be in the form of: a. A full external assessment, or b. A self-assessment with independent external

validation

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Key Challenges Faced by Small Audit Shops

Adequacy of Resources Retention of Qualified Staff or Subject

Matter Experts Independence

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Key Challenges Impact on Conformance with the Standards

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INTERNAL ASSESSMENT - ONGOING MONITORING Internal Assessments must include ongoing monitoring of the performance of the internal audit activity

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Internal Assessment – Ongoing Monitoring

Practice Advisory 1311-1 interpretation of ongoing monitoring:

Day-to-day supervision, review, and measurement of the internal audit activity

Routine policies and practices used to manage the internal audit activity

Processes, tools, and information considered necessary to evaluate conformance with the Definition of Internal Auditing, the Code of Ethics, and the Standards

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Per Practice Advisory ongoing

monitoring achieved by: • Standard working practices • Engagement planning • Supervision • Assessing the audit engagement

action plan prior to fieldwork • Using checklists or automation

tools to provide assurance on compliance with established practices and procedures

• Working paper procedures and signoff by engagement supervisors

• Review of reports and supporting documentation for comments

• Assess the progress of the OIA Annual Audit Plan

• Maintain an updated OIA procedure manual

• Perform engagement-specific quality assurance assessments and related verifications

• Review working papers and audit reports

• Maintain a database of recommendations/action plans and related status

• Complete required continuing professional education

Internal Assessment – Ongoing Monitoring Examples of SBA OIA ongoing monitoring:

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Engagement-Specific QA Assessment Example

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Engagement-Specific QA Assessment Example (Continued)

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Engagement-Specific QA Assessment Example (Continued)

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Engagement-Specific QA Assessment Verification

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INTERNAL ASSESSMENT - PERIODIC MONITORING Internal Assessments must include periodic self-assessments or assessments by other persons within the organization with sufficient knowledge of internal audit practices

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Assess conformance with:

• The Standards • Definition of Internal

Auditing • Code of Ethics • Internal audit’s charter,

plans, policies, procedures, practices, and applicable legislative/regulatory requirements

Be a self-assessment, or an assessment by a CIA (or other competent professional) from a different department

Encompass a combination of self-assessments

Include interviews and surveys

Serve to facilitate & reduce the cost for an external assessment

Internal Assessment – Periodic Monitoring

Assessment may:

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How does the OIA perform periodic monitoring?

Annually review the OIA Charter.

Annually perform a self-assessment of the

internal audit activity.

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Rating Methodology

Generally Conforms (GC)

Partially Conforms (PC)

Does Not Conform (DNC)

Conformance vs. Compliance

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Conformance vs. Compliance

Conformance with standards is a technical term borrowed from the quality management discipline.

It is not about complying with the letter of the standard.

Someone who is in conformance with a standard is expected to achieve the spirit of the standard.

This is consistent with a principles-based approach of the IPPF

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Annual Self-Assessment Example

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Annual Self-Assessment Example

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Annual Self-Assessment Example

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Quality Initiatives Opportunities for improvement identified during the self-

assessment

Does not indicate nonconformance

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EXTERNAL ASSESSMENT

External assessments must be conducted at least once every five years by a qualified, independent assessor or assessment team from outside the organization

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Frequency, Scope & Form per Standard: • Once every 5 years • All aspects of internal

audit activity • Form

-full external assessment, or -self-assessment with independent external validation

Once every 5 years

All aspects of internal audit activity, i.e., audit and consulting work as prescribed in the OIA charter

Self-assessment with independent external validation

External Assessments OIA’s Frequency, Scope & Form

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Qualifications of External Validator

• No Conflict of interest

• Integrity

• Objectivity

• Competence

• Technical expertise

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CAE oversees work of the self-assessment team that:

• Completes planning documentation

• Performs work programs

• Evaluates conformance with The IIA’s Definition of Internal Auditing, Code of Ethics, and Standards

• Produces report assessing the conformance conclusion

Review of assessment planning documentation

Re-perform assessment work program steps for a sample of reports/wps selected, analyze survey results, and conduct interviews with key stakeholders

Assess the conformance conclusion reported by the self-assessment team

OIA Self-assessment with External Validation

External Assessor Validates through:

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OIA self-assessment with external validation

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OIA Self- Assessment with External Validation

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Example of Internal Audit Process Planning Guide – A4

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Example of Internal Audit Process Planning Guide – A4

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Example of Internal Audit Process Evaluation Guide – D4

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OIA Self-Assessment with Independent External Validation Quality Assurance Report

Expressed opinion on the internal audit activity’s conformance

Recommendations for improvement, as appropriate

CAE response to recommendations to include action plan and implementation date

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OIA Self-Assessment with Independent External Validation Quality Assurance Report

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Changes to the International Professional Practices Framework (IPPF)

Old IPPF Framework New IPPF Framework

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To enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight.

1. Demonstrates integrity.

2. Demonstrates competence and due professional care.

3. Is objective and free from undue influence (independent).

4. Aligns with the strategies, objectives, and risks of the organization.

5. Is appropriately positioned and adequately resourced.

6. Demonstrates quality and continuous improvement.

7. Communicates effectively.

8. Provides risk-based assurance.

9. Is insightful, proactive, and future-focused.

10. Promotes organizational improvement.

10 Core Principles:

Internal Audit Mission Statement:

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New IPPF Resources

Webinar Playback – What to Expect Internal Auditor Article New Guidance Video FAQs Press Release Brochure https://na.theiia.org/news/press-releases/Pages/IIA-Introduces-Updated-Guidance-Framework.aspx

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ANY QUESTIONS OR COMMENTS?