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statement of QUALIFICATIONS federalheath.com

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Page 1: Qualifications deck Nov 16

federalheath.com

statement of

QUALIFICATIONS

federalheath.com

Page 2: Qualifications deck Nov 16

federalheath.com

• Collaboration

• Communication & Project Management

• Expertise

• Innovation

• Integrity

• Speed & Responsiveness

Federal HeathWe bring your brand to life.

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ABOUT US

Since 1901, when we created the first electric sign for a valued customer, our company has been helping brands shine brighter with fresher thinking, smarter doing and better service.

While some use the term innovation to describe our fresher thinking, we simply call it solving our customers’ problems. Whether addressing a client’s current business challenge or bringing a unique solution to market, we’re always inventing and discovering new ideas that light the way for our customers’ brands.

We know everyone talks about delivering better service, but we believe consistent, trustworthy actions are what truly count. By respecting our customers, our suppliers and one another, we offer a higher level of service that’s founded on our allegiance to our word.

It’s a basic principle, backed by every level of our organization: At Federal Heath, “We do what we say we’re going to do.” New customers are sometimes surprised by this fact, and long-standing customers can’t imagine us being any other way.

At Federal Heath, our signage expertise is magnified by the breadth of industries we serve. No matter what industry you’re in, Federal Heath has full service solutions for every need.

Federal HeathWe bring your brand to life.

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Federal Electric Company, Inc. was chartered on March 25.

Opened New York office under the name Federal Sign System Electric. Began manufacturing electric lighting fixtures for indoor use.

Name changed to Federal Enterprises, Inc. when ITT acquired the name Federal Electric Company.

Acquired Nu-Art Sign Company and Starlite Neon Sign Company.

Acquired State Sign Services of Houston, TX. Introduced FED-Lite energy saving lighting. Moved the electronic display operations to enlarge Arlington facility.

Acquired Melweb Sign, Sign Systems Inc. and Claude Federal Sign.

Heath & Co. and Federal Sign combine into one entity by the Hendricks Family.

Milwaukee Sign Strut acquired.

Duracolor is purchased in March to increase printing capabilities.

Ingage Solutions is created to service digital sign needs.

Zimmerman Sign acquired by Federal Heath, expanding geographic coverage.

Acquired QRS Neon Corporation and Manchester Tool Company. Instituted computerized design, estimating, and manufacturing.

Federal Signal Corp. announces that it will spin off Federal Sign.

A focus on WWII production needs gained Federal the Army-Navy Production Award for Meritorious & Distinguished Service.

Manufacturing consolidated from 13 production facilities to five. Sold remaining outdoor billboard business.

Introduced line of vacuum cleaners and washing machines.

Acquired patent for electric sirens from R.P. Hartenstein.

TIMELINEHistoric Overview

1901 1905 1908 1915 1944 1948 1968 1976 1981 1987 1988 2000 2003 2005 2006 2011 2015

Wayne Heath founded Heath & Company in Los Angeles, CA.

Fischbach Corp acquired Heath & Company.

1996

A private equity group acquired

Federal MX, now MX Services, was introduced to provide sign & lighting

Federal HeathWe bring your brand to life.

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LEADING THE WAY WITH LEAN

Federal Heath is dedicated to Lean, continuous improvement and World Class Manufacturing (WCM) principles in our operations and processes.

Each team member is trained, coached and educated in these principles through ongoing study totaling over 40 hours annually.

Our Lean efforts are driven by a close understanding of our customer’s needs, disciplined use of facts, and diligent attention to managing and improving business processes.

These efforts support our manufacturing goal of fabricating and delivering the highest quality signage in the industry and extend into every part of our sales and service organization.

Through our Lean initiatives, we have:

• Reduced cycle times• Improved productivity • Reduced unnecessary inventories• Improved service levels

Federal HeathWe bring your brand to life.

Certificate of RegistrationQUALITY MANAGEMENT SYSTEM - ISO 9001:2008

This is to certify that: Federal Heath Sign Co. LLC1840 Oakdale AvenueRacineWisconsin53406USA

Holds Certificate No: FM 93563and operates a Quality Management System which complies with the requirements of ISO 9001:2008 for thefollowing scope:

The manufacturer of custom graphic products utilizing screen and electronic imaging,computer-cut vinyl and three dimensional fabrication to customer provided specifications forthe OEM, retail and fleet industries. In addition, new product process development, installationservices and warehousing are provided.

For and on behalf of BSI:Carlos Pitanga, SVP, System Certification and Compliance

Original Registration Date: 04/26/2005 Effective Date: 04/24/2014Latest Revision Date: 06/15/2016 Expiry Date: 04/23/2017

Page: 1 of 2

This certificate remains the property of BSI and shall be returned immediately upon request.An electronic certificate can be authenticated online. Printed copies can be validated at www.bsigroup.com/ClientDirectoryTo be read in conjunction with the scope above or the attached appendix.Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 345 080 9000BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.A Member of the BSI Group of Companies.

ISO 9001:2008 Certificate of Registration recognizes that Federal Heath’s Lean culture is dedicated to continuous improvement, reducing waste, and customer satisfaction.

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SUSTAINABLE PRACTICES

TO PRESERVE AND PROTECT

NATURAL RESOURCES

We are continually evaluating and implementing energy-saving practices and new energy alternatives that preserve and protect our world’s natural resources for future generations.

Environmental sustainable practices provide the structures and processes that help embed environmental efficiency into our company culture and help achieve quality enhancements and reduction of waste throughout our operation. These efforts have improved our ability to exceed our customer’s quality and value expectations.

Our energy-saving practices include:

• Energy efficient lighting andprogrammable thermostatsin all office locations.

• Cardboard/paper waste/paint recycled.• Packing material is reused

whenever possible.• Fluorescent lamps & broken neon units

are disposed of as hazardous waste.• Aging air conditioning equipment has been

replaced with more energy efficient heatpumps within the manufacturing plants.

• Inefficient metal halide lighting hasbeen replaced with energy efficientT-8 and T-5 fluorescent lighting.

Federal HeathWe bring your brand to life.

Assess Design Implement Measure Optimize

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LeadershipAn experienced management team you can rely upon.

KEVIN STOTMEISTERPresident & CEO - 36 Years Experience

Kevin came to the former Federal Sign in 1980

after eight years as an officer in the U.S. Navy

Civil Engineer Corps. After several moves and

promotions, he became President of Federal

Sign in 1993. When Federal Sign and Heath

Sign combined in 2003, Kevin was appointed

President & CEO.

RICK FOREMANVP of Lean Development -

32 Years Experience

Rick has over 32 years of lean engagement

experience across all levels, with progressive

leadership roles in the aerospace, telecom,

sign and medical manufacturing and service

industries. Within the past nine years, he has led

the implementation of lean processes across

STEWART EDINGERSenior Vice President - 36 Years Experience

Stewart oversees the Account Management

Group, which includes teams of Project and

Program Managers who manage the day to

day activities of regional and national programs

and custom projects. He also has executive

level responsibility for the Gaming Group in Las

Vegas and International sales and leads project

management efforts.

SID RASNICKExecutive Vice President & COO

- 32 Years Experience

As Executive Vice President for Federal Heath,

Sid’s role includes the recruitment, training and

development of high-performance operational

teams who optimize company growth. Sid

possesses extensive experience in all components

of executive management, including strategic

planning, and business development.

BILL FAULVice President of Sales - 35 Years Experience

As Vice President of Sales, Bill has over 35 years

of experience managing sales and program

management teams. He is responsible for the

generation and growth of new and existing

petroleum accounts, including the oversight of

Federal Heath’s Program Managers who handle

these accounts.

JAMES SCHMIDT Senior VP & CFO - 36 Years Experience

James joined Federal Heath’s predecessor

company, Federal Sign, in 1991 as the SVP &

Chief Financial Officer and has continued in

that position after the merger with Heath Sign.

He was very active in that merger and the

successful integration of the two companies

into the profitable and growing company it is

today.

DAN BELLINGVP of Sales & Marketing - 20 Years Experience

Dan is tasked with leading corporate marketing

and sales efforts related to Federal Heath’s non-

petroleum sectors. Previously, Dan worked

closely with retail clients to execute rebranding

and construction projects, and gained acclaim

for his work in the manufacturing sector, leading

to his leadership of a well known automotive

parts manufacturer.

DIANA PANTHERSenior VP of Administration & CAO

- 32 Years Experience

Diana is responsible for the management

of human resources, legal, insurance and

property administrative functions, as well as

governing company policies and compliance.

Her financial expertise dates back to 1983 when

she joined Heath Sign as a staff accountant.

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Oceanside, CA Delaware, OH Euless, TX Jacksonville, TX Racine, WI

Ocean Ranch, CA (HQ) Bullhead City, AZ Brandon, FL Daytona Beach, FL Orlando, FL

Tampa, FL Atlanta, GA Idaho Falls, ID Willowbrook, IL Carmel, IN

Louisville, KY Tunica, MS Las Vegas, NV Knoxville, TN Houston, TX

San Antonio, TX Grafton, WI

MANUFACTURING FACILITIES OFFICE LOCATIONS

LocationsManufacturing facilities strategically located for efficiency.

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IndustriesExpertise across market segments.

COVERING MORE INDUSTRIES,

MORE EFFECTIVELY.

At Federal Heath, our signage expertise is magnified by the breadth of industries we serve. No other sign company covers as many industries as we do.

Each experience in one industry provides insights we use to better serve customers in others. Regardless of industry, interior or exterior; Federal Heath has a solution for your visual communications needs.

• Petroleum

• Retail

• Automotive

• Restaurants

• Gaming

• Grocery

• Healthcare

• Hospitality

• Financial

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Service TypesComprehensive solutions for powerful branding.

POWERFUL PRODUCTS AND

SERVICES FOR YOUR EVERY

NEED

From nationwide conversions and custom signs to maintenance programs, construction re-imaging and on-premise engagement, our comprehensive solutions help your brand shine brighter.

• Nationwide Conversions

• Corporate Identity / New SignagePrograms

• Custom Signage

• On-Site Customer Engagement

• Exterior Sign Maintenance

• Commercial Remodeling

• Graphics/Digital Imaging

• Design and Value Engineering

Federal Heath is continually developing signage innovations and valued services to meet your needs and exceed your expectations.

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SEAMLESS PM SERVICES

FOR MULTI-SITE SIGNAGE

PROGRAMS

Every signage project includes a multitude of steps to ensure successful completion. When the project’s scale encompasses hundreds of sites within a short timeframe, the complexity of coordination intensifies. This is where Federal Heath consistently excels.

Again and again, our multi-site project management expertise is recognized and valued by high profile customers who rely on us to manage their multi-site signage needs. Federal Heath skillfully coordinates each step from zoning and permitting to manufacturing and installation.

Over the years, our experience has taught us how to adjust for variables such as inclement weather and landlord requirements while keeping projects on time and on budget. International needs are easily accommodated through our global network of trusted manufacturers and installers. And, for your peace of mind, our detailed communication and documentation provide assurance along the way.

Whether you’re planning a large-scale brand roll-out or a time-sensitive nationwide conversion, Federal Heath’s multi-site project management delivers seamless coordination from start to finish.

Program ManagementDetailed communication and documentation along the way.

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7-Eleven

ABC Supply

ABRA Auto Body

Applebees

AT&T

Bed Bath & Beyond

Best Buy

BP

Bubba’s

Buffalo Wild Wings

Burger King

Carmax

Cheesecake Factory

Citgo

County of San Diego

Cowberry

Darden

Disney

Dunn Edwards

Enmark

Ethan Allen

ExxonMobil

GE

Giant Eagle

Golden Corral

Haggen

Hard Rock

Hilton

Holiday Inn

Hooters

Hyatt

IHOP

Jack in the Box

KFC

Longo Toyota

Mattress Firm

Metro PCS

Nestle

O’Reilly

Olive Garden

One Source Distributors

Palms

Paris

Petco

Phillips 66

Pizza Hut

Pollo Tropical

Quaker Steak & Lube

Ritz Carlton

Rue21

School of Rock

Seasons 52

Shell

Smart and Final

Spine Nevada

Sonic

South Point

Stein Mart

Taco Bell

Target

Texas Roadhouse

U-haul

Valero

Value PLC

Yard House

YMCA

Clients

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FULL-SCALE SIGNAGE EXPERTISE

TO ENSURE CUSTOMER

SATISFACTION

Our expertise is a by-product of our talented and committed employees. Each member of our staff strives for daily excellence and is passionate about continuous performance improvement.

These personal investments cross every discipline, from project management to manufacturing to customer service, providing a level of full-scale expertise that’s second to none.

• Multi-Site Project Management

• Turnkey Production

• Lean Manufacturing

• Nationwide Delivery

• Single-Source Solution

• Responsive Service

Exterior SignsExterior signs and visual communications.

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WE LIGHT UP LAS VEGAS

Federal Heath Gaming is a global leader providing custom interior and exterior electric signage and lighting solutions for some of the largest names in the gaming industry. Customers rely on our award winning design and dedicated account management for projects ranging from new construction and remodeling to maintenance services. With many Las Vegas spectaculars under our belt, Federal Heath understands the signage needs of the gaming industry, and most importantly, we know how to get the job done right.

• Manufacturing

• Image Upgrade Services

• Experience in Complex Sign

Programs

• Top Quality Product & Services

• 24 Hour Maintenance Emergency

Help Desk

Big & SpectacularExterior signs and visual communications.

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MaintenanceExterior sign & lighting maintenance experts.

SIGN & LIGHTING

MAINTENANCE MADE SIMPLE

Because we realize that no two customers have the exact same needs, we customize our products and processes to create the perfect fit for your requirements. By doing this, we help manage repair costs and operate more efficiently - without sacrificing quality service. Our knowledge, experience, and commitment to excellence shows in everything we do.

• Fast, Reliable Service Nationwide

• Personalized Account Management

• Order Tracking / Reporting

• Flexible Service Options

• Energy-Efficient Programs

• Single-Source Solutions

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Specialty ContractingCommercial remodeling & brand conversion experts.

YOUR BRAND... BETTER,

SEAMLESS

We work in partnership with our clients to create an efficient construction plan that clearly defines the project goals, schedule and budget. As experts in remodeling, re-branding and re-imaging of nationally recognized commercial properties, you can trust us to handle every step of the process. Each team member is committed to meeting the needs of our customers from the onset of the project to completion, making your brand even better.

• Interior & Exterior Commercial

Remodeling

• Multiple Site Conversions & Rollouts

• Project Management & Site

Supervision

• Construction Planning & Scheduling

• All Trades - Turnkey Provider

• Proven Industry Experience

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Digital SignageDigital solutions tailored to your brand and message.

DIGITAL SIGNAGE

MADE SIMPLE

Through consultation and partnership,our forward thinking experts will bring your digital signage initiatives to life.

Connect with your audience and display your message and brand with our full service interior and exterior digital solutions, including content creation, app development, installation, training and technical support.

From sophisticated displays to easy to use digital signage systems, each project is designed, processed and executed by Federal Heath’s account management team to ensure seamless deployment, cost efficiencies and technology support.

• Consultation & Strategy

• Content Creation

• Hardware Development

• Software & Integration

• Installation

• Training & Support

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REVEAL YOUR BRANDS

TRUE COLORS

Federal Heath’s manufacturing and digital printing capabilities, coupled with its state-of-the-art finishing equipment, adds an extra dimension to our turnkey capabilities, allowing us to meet our customers screen-printing and digital imaging needs.

Enhance your retail space, communicate your brand message and increase your store sales by using high impact visual images that promote your products and build your brand.

• Wall Signs & Murals

• Hanging Signs

• Cooler & Case Graphics

• Coffee Bar Graphics

• Dimensional Signs

• Menu Boards

Printed GraphicsCustom dimensional graphics and decor.

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INNOVATION (IN-UH-

VEY-SHUH N)

NOUN

1. Something new or different introduced2. The act of innovating; introduction of new things or methods.

VOICE OF THE CUSTOMER

We develop new products with a keen interest in the Voice of the Customer, and constantly augment those demands with what our supplier partners see as valuable. Our product offering continues to grow via R&D and manufacturing of complementary products.

Innovation is not limited to a single product or service, it is our ability to deliver a complete solution at the highest value.

Hologram Technology to captivate your audience.

InnovationInvesting in the future.

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TestimonialsWhat clients are saying about us.

"Support from Ingage Solutions was excellent. I’m super busy and this simple and easy platform is less expensive than other advertisement that I’veused. Being a family oriented business, we’ve increased our customer conversations since community is important to us. Ingage has been a true partner,not just another sale. I love the relationship we’ve built."

Janice Davies General Manager Pollos Maria

"Without hesitation I am pleased to recommend MX Services as a partner in maintaining outdoor lighting and signage. With over 2,000 locations across the United States it is very important to us to have a reliable company to maintain our image. There isn’t one of our locations that they can’t service. They simplify the process and we trust them to handle everything from start to finish. I am exceedingly pleased with the way they conduct their business."

Erica CallawayFacilities CoordinatorMattress Firm Holding Corp.

“The Ingage Solutions team was amazing to work with and has saved me travel time with a cost-effective solution that we are deploying throughout the various county locations. The ScreenScape digital signage solution is easy to use, wireless and allows me to remotely deploy content to multiple locations throughout San Diego County, saving me a lot of travel time week over week.”

Bobby KleinRegional Marketing Director Mission Valley YMCA

“We have had the absolute pleasure of working with MX Services for over 18 years. I can always count on you and your team to complete our scheduled maintenance as well as emergency maintenance without worry. Your field crews have always been knowledgeable and we can count on them to follow all necessary procedures and checklist without worry. I am very fortunate to have you and your team as an extension of our department here and look forward to many more years.”

Janene SinksIdentity ManagerCracker Barrel Old Country Store, Inc.

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Conversions

BURGER KING

1000 + location remodels and new construction. Project includes surveys, design, permitting, manufacturing and installation.

O’REILLY AUTO PARTS

Turnkey services such including code check, survey, design, and landlord approval. Manufactured LED illuminated signs. 1100 locations.

SPRINGLEAF FINANCIAL

Rebrand of over 1100 locations in 6 months from American General Finance Services to Springleaf Financial. Installations were done within 2 months with a surge of 668 installations in the last month.

FEDEX KINKO’S

FedEx needed all outdoor signage on 551 Kinko’s sites converted to the new FedEx Kinko’s branding. The project was completed in 5 months.

CHILI’S (BRINKER RESTAURANT GROUP)

300+ Remodels in the US. Project includes surveys, design, permitting, manufacturing and installation.

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IndustriesExpertise across market segments.

A familiar brand in an unfamiliar town. A safe, and inviting environment. Whether you operate a full-service convenience store, truck stop or independent gas station, each sign serves as a beacon of your brand and a reflection of your quality.

In the fiercely competitive automotive industry, keeping your business ahead of the pack requires attention to detail at every turn. Your dealership’s signage is a powerful and important way to showcase your leadership and your commitment to customer excellence.

We understand the importance of your brand identity. Our efficient management of your roll-out allows your management team to focus on what they do best; serving your customers. We’ll handle the all details of getting your locations branded.

Fun and excitement are pillars of the gaming industry’s value proposition. Enticing customers with imaginative, one-of-a-kind signage spectaculars shows your commitment to their enjoyment and reinforces your brand as a must-experience environment.

Bring attention to your location and increase traffic, while also providing a destination that offers safe & easy navigation and design that convey Freshness.

We understand the investment you’ve made to develop and maintain your brand. Your signs serve as beacons of your brand and a reflection of your quality.

Strength and stability are essential assets in the financial services industry. A powerful brand image supports operational efforts and reinforces customer loyalty and confidence.

High-end exterior and interior signage. Custom way-finding solutions. Consistent, brand impressions at every scale. Retailers require a multitude of signage solutions to promote their brand, showcase their industry leadership and improve their shoppers’ experiences.

Petroleum

Retail

Automotive

Restaurants

Gaming

Grocery

Hospitality

Finance

Healthcare With our robust offering of wayfinding and signage solutions, Federal Heath can help you transform your healthcare facility into a warm and welcoming environment for your patients.

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ServicesFull-scale expertise that’s second to none.

Multi-Site Project Management

Turnkey Production

Lean Manufacturing

Nationwide Delivery

Single-Source Solution

Responsive Service

Every signage project includes a multitude of steps to ensure successful completion. When the project’s scale encompasses hundreds of sites within a short timeframe, the complexity of coordination intensifies. This is where Federal Heath consistently excels.

Our talented professionals, state-of-the-art CNC technology and long-standing experience allow us to craft your project with the utmost consistency whether you’re branding two locations or hundreds.

Our commitment to lean manufacturing and best practices are embedded and engaged at every level of our organization from our senior leadership team to our skilled sign makers and project managers.

With five manufacturing facilities strategically placed throughout the United States, Federal Heath provides nationwide delivery as suited to the need of each project.

Federal Heath brings your brand to life by leveraging the combined expertise and experience of Federal Heath Sign Company, specialty contracting/re-imaing , lighting & maintenance, digital signage, and printed graphics.

Our exceptional level of responsiveness reinforces the superior quality of our products and services. We work closely with each customer throughout a project’s entire lifecycle, from concept to reality.

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SolutionsComprehensive solutions for powerful branding.

Corporate Identity/New Signage

Programs

Nationwide Conversions

Custom Signage

DigitalEngagement

Exterior Sign Maintenance

Graphics & Décor

Commercial Remodeling

With our extensive geographic footprint, unmatched manufacturing capacity, project management expertise, specialty contracting services, comprehensive installer network and fiscal stability, we have the knowledge, skills and resources for any brand identity roll-out.

Whether you’re launching a new brand or bringing an existing business to new locations, choosing Federal Heath as your sign partner gets the job done right.

The Paris Las Vegas Hilton Balloon. Boston’s infamous CITGO sign. The two miles of neon and fiber optic lighting of Harrah’s Las Vegas. When it comes to custom signage, Federal Heath has delivered some of the best and brightest displays in the world.

Federal Heath Visual Communications delivers scalable digital messaging solutions for all industries including strategies and content, hardware, software, training and support.

Our 130,000 square foot screen-printing and digital imaging facility specializes in graphics for retail decor: hanging signs, wall signs, wall murals, dimensional signs, window decals, soffit signs & fascia, menu boards & POP kits, and graphics for OEMs.

Federal Heath offers full-service maintenance for signage and exterior lighting, providing maintenance and repair to more than 100,000 signs and lighting end points each year.

Federal Heath provides full-service exterior and interior remodeling for commercial retail facilities. As a turnkey provider, we have the capabilities to design, engineer, manufacture, and construct all types of image upgrades and remodeling programs.

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PROJECT TRACKING

Federal HeathWe bring your brand to life.

Federal Heath has created a powerful and

comprehensive web-based application that

makes tracking your project a seamless

experience: we call it the “Customer Status

System”, or “CSS”. Our propriety PM software

is robust and flexible for your needs.

24/7 available login for your project on

mobile or dekstop via www.federalheath.com

From start to finish, check on your project at

every stage with real-time information and

on-site status progress and implementation

of critical path view, dates, and summary.

Stores and provides access to site surveys,

photographs, permits, drawings, etc.

Customized reporting tools that fit your need.

Real-time, site-specific data on order details,

completion documents, forms, and status

reports.

User login security to limit access

at various custom levels.

CSS

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RED LOBSTER RE-IMAGE LEADERSHIP & COLLABORATION

Case StudyComprehensive solutions for powerful branding.

• Client designed a new image impacting 650 locations in USA & Canada. Time frame for implementation over a 36 months schedule from 2010 - 2013.

CHALLENGE:

ROLES & RESPONSIBILITIES:Hired to take lead role in the prototype process & specifications. Brandbook was developed – included specs on lighting, materials & methods. Commonality across each vendor (3) and insuring future interchangeability. Federal Heath provided turnkey manufacturing & installation at +/- 220 locations. Full Technical Surveys leading to “signed & sealed” engineering documents using in-house assets.

DELIVERY OF PROJECT:Leveraged our manufacturing in Oceanside CA, Euless TX and Delaware OH. Freight savings via geographic presence. Technical survey & in-house engineering allowed for reuse of most bases & structures.

• •

• •

• • •

• •

BEFORE

AFTER

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BUFFALO WILD WINGSLAS VEGAS - PRODUCT & TRADE SERVICES

Case StudyComprehensive solutions for powerful branding.

Convert a legacy sports bar in a prime location from 1980’s Vegas to a current fresh and family friendly environment - Signage. Adding a 11’ x 18’ external Electronic Message Center (EMC) in such a way to capture maximum dwell time, while reducing budget cost for retrofit. Coordination not only with Construction (Legacy sign package) but to include Marketing and IT group.

CHALLENGE:

ROLES & RESPONSIBILITIES:Design and present a brand book to satisfy corporate needs for a truly magnificent presence. Additional duties related to replacing A/V integrator & working with clients: Marketing, Design, IT departments normally not involved in signage

DELIVERY OF PROJECT:Permitting was seamless with the city of Las Vegas actually requesting “more”! Handoff of Project Management – Our ongoing AMS team was augmented by the Gaming division in Las Vegas -Skill set for EMC was more appropriate -Client benefited from our knowledge of street closure, enforcement, etc.

• •

• •

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TEXAS ROADHOUSEPROJECT MANAGEMENT & COORDINATION (CODE & VARIANCE)

Case StudyCode & variance expertise.

Coordination across: development, real estate, design, architecture & construction. Sign & visual communication needs that may exceed "code". Fire, life & safety issues.

CHALLENGE & NEEDS:

ROLES & Prequalify "code compliance" and work with architects to support ARB or variance applications prior to purchase. On-site inspections to ensure fire, life & safety requirements are met. -Includes inspection of UL2161++ transformers & cut in field LED. Communication and coordination of phasing plans related to exterior signage. -Internal coordination of most visual communication needs.

DELIVERY OF PROJECT:Insert a team into the clients corporate offices. -Tightens communication with key stakeholders within the client office.

• •

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QUAKER STEAK & LUBEDIGITAL INTERACTIVITY

Case StudyComprehensive solutions for powerful branding.

Quaker Steak & Lube, a casual dining restaurant chain, was in need of a number of digital messaging systems in their lobby and restrooms that displayed social media updates, their beer and signature hot sauce pairings, and recognition of patrons who completed the Triple Atomic Wing Challenge.

CHALLENGE & NEEDS:

ROLES & RESPONSIBILITIES:Federal Heath worked closely with QSL management and crafted three uniquely informative digital displays: social media displays that were interactive and instantly editable, a "Wall of Flame" screen with editable photos of guests who partook in the Triple Atomic Wing Challenge, and an animated "beer education" screen that paired hot sauces with various beers.

DELIVERY OF PROJECT:Content was displayed on various screens. Training and support was provided by Federal Heath staff and QSL management. Additional deployments and supplemental sales are ongoing.

• • •

Award Winning

Silver Award for Most Creative

Content

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CIAO CIAO CAFE & BARRE-IMAGING & RENOVATION

Case StudyComprehensive solutions for powerful branding.

Federal Heath replaced the existing rope lighting beneath the bar with two rows of LED strips. Additional lighting was also installed on the main Ciao Ciao displays, the “BAR” signs, and two of the overhead lights. Light pucks were installed on the bar’s back shelf and used as illuminated stands for liquor bottles. Manufactured and installed two 10' single-faced signs with support beams, featuring a polished aluminum finish.

ROLES & RESPONSIBILITIES:

Ciao Ciao Café & Bar, a client of Federal Heath for nearly 15 years and popular gelato destination within the Forum Shops at Caesars Palace, was looking to update their signs and lighting as a way to revitalize the overall look of the cafe’s small kiosk.

EXECUTIVE SUMMARY:

DELIVERY OF PROJECT:The addition of new, brighter LED lights and visually stunning signage has helped Ciao Ciao Café & Bar continue to stand out amongst the other establishments within the Forum Shops.

• •

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WEST COAST HOOTERS MESSAGING SOLUTIONS FOR QSR

Case StudyComprehensive solutions for powerful branding.

ROLES & RESPONSIBILITIES:

The West Coast Hooters in Southern California was in need of a digital solution to share menu and bar promotions, as well as event and localized messaging with their guests and patrons.

CHALLENGE:

DELIVERY OF PROJECT:Content is displayed on existing TV's with Federal Heath's Plug & Play solution. West Coast Hooters staff easily displays event info, food and drink promotions and localized messaging. Sales of promotional items spiked.

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CRITERIA:Must use existing TV’s and hardware, with WI-FI connectivity Managed and shared from HootWinc HQ Installation needs to be easy, without IT intervention

After considering budget, applications, ease of use and speed of deployment, ScreenScape Connect was selected and deployed on existing TVs in key locations. Training was conducted by Federal Heath support staff. Hooters marketing team selects content (videos, graphics and images) and uploads to individual TV screens using ScreenScape's Content Management System.

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Page 32: Qualifications deck Nov 16

federalheath.com

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