q strategy development
TRANSCRIPT
Strategy Starts With Knowledge
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• Introductions: 11:30 - 11:40• Lecture: 11:40 - 12:15• The Strategic Planning Process
• Assessment• Planning• Implementation• Measurement
• Working Lunch/Break: 12:15 - 12:30
• Workshop - 12:30 - 1:15• Lifecycle Analysis• Strategic Plan Formation
• Q&A - 1:15 - 1:30
Today’s Agenda
The critical steps to developing a strategy
to focus your vision and optimize your impact!
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Strategy is the bridge between your vision of the future and the goals, objectives, and tactics to
accomplish your mission. WWW.QUESTUSSTRATEGIES.COM | 720-638-0909
What is Strategy?
Bigger? Better?
Strategy is Broad
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Strategic PlanningTraditional Planning Pitfalls…• Cyclical vs. Ongoing• Often a Static Exercise• Difficult to Implement
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The Q Strategy Process consists of 4 key steps:
1.Assessment2.Planning3.Implementatio
n4.Measurement
Q Strategic Planning Process
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Adapted from “The Nonprofit Strategy Revolution”
Your Foundation
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Who Are We?
OUTLINE IDEAS Shared Vision
My Visio
nYour Visio
n
“The practice of shared vision involves the skills of unearthing shared ‘pictures of the future’ that foster genuine commitment and enrollment rather than compliance.”
Senge 1990:9 The Fifth Discipline – The Art and Practice of the Learning Organization
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Social Value Proposition
ActionsNeed
• What do we do?• Why is it important?• What is the impact
to the community?
Triad of Value
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Why should anyone give us money?
Stakes in the Sand
Values
Mission
Organizational Vision
Community VisionHow we see the future
EthicsPrinciples
Beliefs
How we create change
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Values.
1.Vision – How you want the world to look.
2.Mission – How you effect change.3.Values – What determines your
behavior.
Mission. Vision.
Guiding Principles
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(Write them down and share them with all stakeholders!)
An effective plan requires actionable intelligence.
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Where Are We? 1. Needs Assessment: Understanding your audience and knowing the best way to help them
2. Competitive Analysis: Identifying direct, indirect, and resource competitors.
3. Organizational Assessment: Strengths and weakness evaluation, key performance indicators.
4. Environmental Scan: Trend and situational analysis to discover opportunities and threats.Assessme
nt
SWOT Analysis 2.0
• Competitive Analysis
• Environmental Scan
• Trend Analysis• Funding Review
• Needs Analysis• Program
Assessment• Financial Audit
• Organizational Assessment• Communications Review• Lifecycle Analysis
Strengths Weaknesses
ThreatsOpportunities
Internal
External
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Planning
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What Do We Want to Be?
Where Do We Go Next & How?
Creating Progress“Don’t Push Growth, Remove the
Factors Limiting Growth”
Peter Senge, The Fifth Discipline -The Art & Practice of the Learning Organization
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Strategy Pyramid
Tactics
Goals & Objectives
Growth Strategy
Business Model
Vision, Mission, Values
BiggerOr
Better
MeasurableActivities
12-18 months
Core Principles
Distinctive Process
orOutstanding
Execution
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Competitive Advantage
Adapted from “The Nonprofit Strategy Revolution”
Social Value
1. Using a unique asset. And, or…2. Having outstanding execution.
Producing
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(Strategic Positioning)
NP Business Model Canvas
Key Partners & Collaborations
Beneficiary/DonorSegments
Value Proposition Beneficiary/Donor Relationships
Key Activities
Distribution Channels
Key Resources
Impact MetricsCost Structure
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Business Model – Defines your target audience, your services and how they are delivered, with a focus on how you finance operations.
OUTLINE IDEAS Goals &
Objectives
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• Consider a facilitator. • Pre-planning is essential to a successful outcome.• Make the process action-oriented with specific responsibilities and
timelines.• Limit the number of action items to a realistic and manageable
number. • Make your planning inclusive; leadership sets the strategy, but
staff input and agreement is essential.• Stick to the agenda. • Off-site locations can decrease distractions.• Plans should be committed in writing and updated as necessary.
Meeting Tips
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Implementation
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Your strategic plan needs to be integrated with your organizational culture. It should be a working document that is part of future team meetings designed to help guide your organization to successful outcomes.
Action | Engagement | Communication | Culture
Measurement
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“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t
understand it, you can’t control it. If you can’t control it, you can’t improve it.”― H. James Harrington
OUTLINE IDEAS Measures Guidelines
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• Relevant: to the goal and strategy.
• Realistic: Placed in context of a target to be reached in an identified time frame.
• Replicable: Capable of being tracked period after period.
• Responsibility: Owned by the person who’s charged with the objective.
• Project measures: Progress against an initiative with a due date.
• Efficiency measures: Productivity and cost effectiveness measured as a ratio of outputs per inputs.
• Outcomes measures: The end result of whether services meet proposed targets or standards and demonstrate impact and benefit of activities.
• Quality measures: effectiveness of expectations: accuracy, reliability, courtesy, competence, compliance and responsiveness.
Types of Measures Guidelines
OUTLINE IDEAS After Action
Review
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What did we expect would happen?What actually happened?What can we learn from the gap?
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Q&AWhat should you
plan to do on Monday Morning?