q strategy development

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Strategy Starts With Knowledge WWW.QUESTUSSTRATEGIES.COM | 720- 638-0909

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Page 1: Q Strategy Development

Strategy Starts With Knowledge

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Page 2: Q Strategy Development

• Introductions: 11:30 - 11:40• Lecture: 11:40 - 12:15• The Strategic Planning Process

• Assessment• Planning• Implementation• Measurement

• Working Lunch/Break: 12:15 - 12:30

• Workshop - 12:30 - 1:15• Lifecycle Analysis• Strategic Plan Formation

• Q&A - 1:15 - 1:30

Today’s Agenda

The critical steps to developing a strategy

to focus your vision and optimize your impact!

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Page 3: Q Strategy Development

Strategy is the bridge between your vision of the future and the goals, objectives, and tactics to

accomplish your mission. WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

What is Strategy?

Page 4: Q Strategy Development

Bigger? Better?

Strategy is Broad

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Page 5: Q Strategy Development

Strategic PlanningTraditional Planning Pitfalls…• Cyclical vs. Ongoing• Often a Static Exercise• Difficult to Implement

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Page 6: Q Strategy Development

The Q Strategy Process consists of 4 key steps:

1.Assessment2.Planning3.Implementatio

n4.Measurement

Q Strategic Planning Process

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Adapted from “The Nonprofit Strategy Revolution”

Page 7: Q Strategy Development

Your Foundation

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Who Are We?

Page 8: Q Strategy Development

OUTLINE IDEAS Shared Vision

My Visio

nYour Visio

n

“The practice of shared vision involves the skills of unearthing shared ‘pictures of the future’ that foster genuine commitment and enrollment rather than compliance.”

Senge 1990:9 The Fifth Discipline – The Art and Practice of the Learning Organization

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Page 9: Q Strategy Development

Social Value Proposition

ActionsNeed

• What do we do?• Why is it important?• What is the impact

to the community?

Triad of Value

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Why should anyone give us money?

Page 10: Q Strategy Development

Stakes in the Sand

Values

Mission

Organizational Vision

Community VisionHow we see the future

EthicsPrinciples

Beliefs

How we create change

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Page 11: Q Strategy Development

Values.

1.Vision – How you want the world to look.

2.Mission – How you effect change.3.Values – What determines your

behavior.

Mission. Vision.

Guiding Principles

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(Write them down and share them with all stakeholders!)

Page 12: Q Strategy Development

An effective plan requires actionable intelligence.

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Page 13: Q Strategy Development

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Where Are We? 1. Needs Assessment: Understanding your audience and knowing the best way to help them

2. Competitive Analysis: Identifying direct, indirect, and resource competitors.

3. Organizational Assessment: Strengths and weakness evaluation, key performance indicators.

4. Environmental Scan: Trend and situational analysis to discover opportunities and threats.Assessme

nt

Page 14: Q Strategy Development

SWOT Analysis 2.0

• Competitive Analysis

• Environmental Scan

• Trend Analysis• Funding Review

• Needs Analysis• Program

Assessment• Financial Audit

• Organizational Assessment• Communications Review• Lifecycle Analysis

Strengths Weaknesses

ThreatsOpportunities

Internal

External

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Page 15: Q Strategy Development

Planning

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What Do We Want to Be?

Where Do We Go Next & How?

Page 16: Q Strategy Development

Creating Progress“Don’t Push Growth, Remove the

Factors Limiting Growth”

Peter Senge, The Fifth Discipline -The Art & Practice of the Learning Organization

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Page 17: Q Strategy Development

Strategy Pyramid

Tactics

Goals & Objectives

Growth Strategy

Business Model

Vision, Mission, Values

BiggerOr

Better

MeasurableActivities

12-18 months

Core Principles

Distinctive Process

orOutstanding

Execution

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Page 18: Q Strategy Development

Competitive Advantage

Adapted from “The Nonprofit Strategy Revolution”

Social Value

1. Using a unique asset. And, or…2. Having outstanding execution.

Producing

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(Strategic Positioning)

Page 19: Q Strategy Development

NP Business Model Canvas

Key Partners & Collaborations

Beneficiary/DonorSegments

Value Proposition Beneficiary/Donor Relationships

Key Activities

Distribution Channels

Key Resources

Impact MetricsCost Structure

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Business Model – Defines your target audience, your services and how they are delivered, with a focus on how you finance operations.

Page 20: Q Strategy Development

OUTLINE IDEAS Goals &

Objectives

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Page 21: Q Strategy Development

• Consider a facilitator. • Pre-planning is essential to a successful outcome.• Make the process action-oriented with specific responsibilities and

timelines.• Limit the number of action items to a realistic and manageable

number. • Make your planning inclusive; leadership sets the strategy, but

staff input and agreement is essential.• Stick to the agenda. • Off-site locations can decrease distractions.• Plans should be committed in writing and updated as necessary.

Meeting Tips

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Page 22: Q Strategy Development

Implementation

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Your strategic plan needs to be integrated with your organizational culture. It should be a working document that is part of future team meetings designed to help guide your organization to successful outcomes.

Action | Engagement | Communication | Culture

Page 23: Q Strategy Development

Measurement

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“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t

understand it, you can’t control it. If you can’t control it, you can’t improve it.”― H. James Harrington

Page 24: Q Strategy Development

OUTLINE IDEAS Measures Guidelines

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• Relevant: to the goal and strategy.

• Realistic: Placed in context of a target to be reached in an identified time frame.

• Replicable: Capable of being tracked period after period.

• Responsibility: Owned by the person who’s charged with the objective.

• Project measures: Progress against an initiative with a due date.

• Efficiency measures: Productivity and cost effectiveness measured as a ratio of outputs per inputs.

• Outcomes measures: The end result of whether services meet proposed targets or standards and demonstrate impact and benefit of activities.

• Quality measures: effectiveness of expectations: accuracy, reliability, courtesy, competence, compliance and responsiveness.

Types of Measures Guidelines

Page 25: Q Strategy Development

OUTLINE IDEAS After Action

Review

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What did we expect would happen?What actually happened?What can we learn from the gap?

Page 26: Q Strategy Development

WWW.QUESTUSSTRATEGIES.COM | 720-638-0909

Q&AWhat should you

plan to do on Monday Morning?