projects for influencing sap’s - usf.fr · pdf fileprojects for influencing sap’s...

Influence Topics – May, 2017

1 This document and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Projects for Influencing SAP’s

Innovations of Planned Solutions

SAP Customer Engagement Initiative

Cycle 2017-2

May 2017



Contents Extend current assortment planning offering to non-fashion customers .............................................5

IntelliTrade (GTM Analytics and Predictive Tool) .................................................................................6

Prepack optimizer as new cloud offering .............................................................................................7

Proactive Stock Management .............................................................................................................8

Cloud Distributed Order Management / Order Capture.......................................................................9

Component Supply Optimization ...................................................................................................... 10

Manufacturing Cloud for Fabricated Metals and Building Products ................................................... 11

Hydrocarbon Logistics Network, co-innovation cloud apps, trading and tendering apps .................... 12

Cost framework for primary and secondary transportation costs in the Oil & Gas industry................ 13

TM for Bulk Transportation ............................................................................................................... 14

Machine Learning for Dangerous Goods Classification ...................................................................... 15

EHS ML Use Cases (PPE Recognition, etc.) ......................................................................................... 16

Data Integration & Regulatory Reporting .......................................................................................... 17

Intelligent Automation in Operation Banking (Machine Learning) ..................................................... 18

Smart Accounting for Insurance ........................................................................................................ 19

Student Activity Hub ......................................................................................................................... 20

Funds Management Actuals in Universal Journal - Simplification Topics ............................................ 21

Commercial Project Management ..................................................................................................... 22

Project based Servcies in S/4HANA professional Services Cloud ........................................................ 23

Unit of Measure Services .................................................................................................................. 24

Smart Business Service...................................................................................................................... 25

SAP Enterprise Apps for iOS - SAP Asset Manager for iOS .................................................................. 26

SAP Enterprise Apps for iOS - Retail Smart Store Operations for iOS .................................................. 27

Overview Pages - Analytical Cards ..................................................................................................... 28

Smart Issue Handling ........................................................................................................................ 29

View Replication ............................................................................................................................... 30

Plan Your Feature Upgrades in S/4HANA Cloud ................................................................................. 31

Understand SAP Best Practices for SAP Hybris Billing specifically for Greater China ........................... 33

Key and End User Enablement for SAP S/4HANA Cloud ..................................................................... 34

Policy Management on SAP Cloud Platform ...................................................................................... 35

Financial Closing Cockpit FIORI UI ..................................................................................................... 36

Revenue Recognition ........................................................................................................................ 37

Investment Portfolio Management ................................................................................................... 38

Simplified project reporting and milestone approvals with SAP S/4HANA ......................................... 39



SAP Agile Data Preparation ............................................................................................................... 40

End-User Ux validation of the new SAP Business ByDesign Mobile app ............................................. 41

Job Based Authorization Assignment in Business ByDesign ............................................................... 42

Employee Availability Determination in Resource Management........................................................ 43

Master Data Cleansing and Deduplication in SAP Hybris Cloud for Customer .................................... 44

Utilities product simplification .......................................................................................................... 46

Unified Business Partner Fiori App .................................................................................................... 48

Financial Consolidation in S/4HANA Cloud ........................................................................................ 49

Procurement Analytics for Supplier Evaluation and Performance as well as Source of Supply

Determination .................................................................................................................................. 50

Procurement process improvement .................................................................................................. 51

Legal Content Management .............................................................................................................. 53

Predictive MRP ................................................................................................................................. 55

Live Dashboard ................................................................................................................................. 56

Engagement Center for Shared Service ............................................................................................. 58

S/4HANA Sales & Service Add-on ...................................................................................................... 59

Business Rules Engine for HCM Cloud - Fiori UI for Easy Rule Search & Selection ............................... 60

Integration Center ............................................................................................................................ 61

Russian Accounting in sAFI ................................................................................................................ 62

Multilingual Development and Translation with SAP Translation Hub (Cloud and On-premise).......... 63

Egypt VAT Reform ............................................................................................................................. 65

Visa management - new SAP Cloud Platform service / extension App ............................................... 67

e-Tax Solution for Thailand running on SAP e-Documents ................................................................. 68

SAP Health Engagement .................................................................................................................... 69

End to End Data Modeling using SAP HANA 2.0 ................................................................................. 71

Lighthouse Analytics - Intelligent Structured Guidance to Data Driven Insights allows for

Insights to Action .............................................................................................................................. 72

Workflow Manager for Next Gen Business Intelligence Admin Console ............................................. 74

SAP BusinessObjects Cloud content for Finance ................................................................................ 75

Central design time ........................................................................................................................... 76

Predictive Quality Management ........................................................................................................ 77

Building Value Added Services on Blockchain .................................................................................... 79

Secure and Trusted Digital Wallet for Your Identity and Professional Credentials .............................. 80

API ""Publisher - Consumer"" User Experience .................................................................................. 82

Simplify SAP Fiori Implementation Experience - end-to-end view ...................................................... 83

Create full-stack apps with the new SAP Web IDE ............................................................................. 84



Next Generation of SAP App Center: User Research .......................................................................... 86

New capabilities for SAP Cloud Platform Workflow ........................................................................... 87

Extend SAP S/4HANA as the digital core with SAP Cloud Platform ..................................................... 88

Validate the new SAP Cloud Platform documentation ....................................................................... 89

The redesigned SAP Help Portal - Tell us what you think about it ...................................................... 90

Assess and Test New User Assistance Prototypes .............................................................................. 91

A New Approach to Product Training Using Transmedia Storytelling ................................................. 92

Power User Experience for SAP S/4HANA Cloud ................................................................................ 94

Nimbus: Re-think the SAP Cloud Platform End-to-End Experience ..................................................... 96

Enhance theming for SAP Fiori 2.0 .................................................................................................... 98

User Experience Feedback for SAP Fiori applications ......................................................................... 99

Customer Feedback and Validation of Fiori Components ................................................................ 100



Extend current assortment planning offering to non-fashion

customers Reason for project

SAP released a new solution for SAP Retail Assortment Planning in 2014. This solution is part of the

SAP Customer Activity Repository Applications Bundle and leverages HANA in-memory technologies

combined with FIORI User interfaces as well as Business Warehouse Technology for KPI planning

purposes. So far the solution addresses mainly the needs of retailers, who have a strong need to

build seasonal assortments and plan sales demands for it.

Goals

Goal of this project will be to understand, which parts of the current solution can be leveraged for

Grocery and Hardgoods retailers. Those retailers do have a need for a category management

solution, which analyze the current assortment of a category and supports the decision making of

products to be kept and others to be eliminated or replaced from the assortment. Another aspect of

interest will be to understand the required integration needs towards a non-SAP space management

applications. A result of the project shall be a list of prioritized requirements, which would to be

needed to make the solution attractive for Grocery and Hardgoods retailers.

Role of customer

Active participation to develop a list of prioritized requirements for an excellent and high performant

solution for grocery and hardgood retailers. During the discussions it is expected that a person with

good understanding of the end-to-end assortment / category management process is available for

helping to design a future proven solution.

Planned activities and estimated effort for participants

Participating customers will be involved in the following activities.

1.Kick-off call to introduce the topic to the participants (60 minutes).

2.A Design Thinking Workshop (2h for preparation, one day of meeting).

3.Creation of a consolidated list of use cases and requirements including validation (one conference

calls for each participating customer).

Link to registration: https://influence.sap.com/ct/s.bix?c=A8704467-F15B-4E65-B3D0-

60DD9E8D1C61

https://influence.sap.com/ct/s.bix?c=A8704467-F15B-4E65-B3D0-60DD9E8D1C61

https://influence.sap.com/ct/s.bix?c=A8704467-F15B-4E65-B3D0-60DD9E8D1C61



IntelliTrade (GTM Analytics and Predictive Tool)

Reason for the project

To address an existing gap in functionality as current product doesn’t provide much in terms of

analytics on existing GTM data and offer solutions based on the same.

Goal of the project

We aim to solve the problem that there is no existing functionality of analyzing how different

parameters affect profitability for a trading company within GTM , an obstacle that the GTM

Customers are experiencing, so that they can acquire meaningful insights from raw data and increase

overall profitability. Trading companies operate on very low operation margin. Hence in order to

maximize their profit, it is important that they are able to analyze the profitability through various

parameters. Our solution is to build a standalone trading analytics reporting tool, which would be

hosted on HCP and use Hana DB and SAPUI5. This tool will provide various reports to the customer

which will help them to check profitability in various periods and regions, identify unplanned

expenses across vendor & material, find out which unplanned expense is costing the most and thus

help them make better future decisions. Not just this, the tool will also utilize HANA PAL libraries and

linear regression to predict unplanned expenses, which in turn will help the customer to predict

future profitability on the basis of a variety of measures. Going forward, more use cases and

functionalities would be added to the product.

Role of the customers

We would need customer involvement staring from initial phase of requirement gathering. We

would expect customers to validate the requirements, provide feedback about UI design and share

overall expectation from the functionality. This can be achieved via having workshops, hands on

sessions and customer meetings.


Via few 1-2 day design workshops with the following meeting agenda.

Kick off meeting Design workshop

Closing meeting

Link to registration: https://influence.sap.com/ct/s.bix?c=8A35EA6D-C242-4333-BD5C-

813BBCBCA93E

https://influence.sap.com/ct/s.bix?c=8A35EA6D-C242-4333-BD5C-813BBCBCA93E

https://influence.sap.com/ct/s.bix?c=8A35EA6D-C242-4333-BD5C-813BBCBCA93E



Prepack optimizer as new cloud offering


In retail industry products are often shipped to the POS in pre-configured packs containing different

variants in pre-defined quantities, e.g. a set of T-shirts in different sizes, or a palette of yoghurts in

different flavors. Depending on the kind of business these packs are known as displays, lots, or pre-

packs. The main reason is to reduce handling costs along the supply chain. Bad pre-pack definitions

lead to significant over or under stock which causes high operating loss for retail companies. It is

therefore important to find optimal prepacks automatically.

Goal of the project

We will investigate algorithms to optimize pre-packs given sales data observed in the past. This will

be done in a lab-environment with customer data. Optimality is defined with respect to the resulting

overall cost (which is largely dominated by handling cost and inventory cost) and possibly subject to

business constraints and manual intervention of a planner. We plan to use mathematical

optimization libraries (linear, quadratic programming or similar) and an appropriate visualization of

the optimization results (resulting cost, fulfilment of constraints) for the end-user. We will also

develop a concept for a cloud-based implementation such that the prepack optimization can be used

as a cloud service from different applications.


First of all, we need real customer data (sales data, existing pre-pack definitions and additional

master data). We also need feedback from customers on the quality of our proposed pre-packs and

on the usability of the solution for the end-user.


We plan to have an 1d-workshop with customers where we mainly will discuss the data

requirements for the off-line evaluation of the algorithms. We will present results and gather

feedback in one or more remote sessions (~3h).

Link to registration: https://influence.sap.com/ct/s.bix?c=704B061B-B480-405F-A41E-F516263A34AC

https://influence.sap.com/ct/s.bix?c=704B061B-B480-405F-A41E-F516263A34AC



Proactive Stock Management

The purpose of Proactive Stock Management is to get as many sales orders fulfilled based on their

priority as possible by foreseeing and handle risks in advance – before the order arrives. Our

approach is to provide a Proactive Stock Monitor for the CP industry as a new application in S/4

HANA. Automated and collaborative tools (cockpit and alerts) will provide visibility of business risks

and issues as early as possible. ECC customer service functionality and flexibility limitations impede

service excellence and revenues. The solution is suitable for all Consumer Packaged Goods

companies, with particular focus on those managing fast moving goods and with pressure to reduce

stock levels. Accurate and fast actions should be taken to ensure best-in-class customer service. The

soultion can be adopted at any time by the customer as it is complementary to the Order

Management Process and Supply Chain Management process.

Benefits for the Business

• Visibility to potential out-of-stock situations, customer service departments can pro-actively

manage customer expectations or change inventory deployment decisions.

• Order forecast exchange between Retailer and Manufacturer avoids out-of-stock and fulfillment

issues. The simulation of order forecast enables manufacturers to calculate projected out-of-stock

situations on a granular level.

• Synchronized prioritization of the customer demand will improve the service level and the

inventory level at the same time via a monitor based and alerts for projected fulfillment issues.

Our Goal

Accelerating the Go-to-Market for Proactive Stock Management (S/4 HANA) planned to be started in

Q1/Q2 2018.


Involvement of customers before the development is planned to be started in June 2017 in order to

shape PSM for business based on their Feedback Agreements (FBAs).


• Initial call - 1 h

• Level of involvement will be decided depending on the customers' feedback.

Link to registration: https://influence.sap.com/ct/s.bix?c=BF16EB6B-34D0-4DB4-9CFE-

90AD12ECDB04

https://influence.sap.com/ct/s.bix?c=BF16EB6B-34D0-4DB4-9CFE-90AD12ECDB04

https://influence.sap.com/ct/s.bix?c=BF16EB6B-34D0-4DB4-9CFE-90AD12ECDB04



Cloud Distributed Order Management / Order Capture

Reasons for the project

Today’s top Omni-channel retailers need uninterrupted access to consistent information at all their

customer touch points (e.g. Online stores, Mobile Shopping, POS systems, Call Centers, etc) in order

to efficiently manage their orders.

Goals

The Cloud Distributed Order Capture solution aims to enable customers to easily access and manage

their orders from virtually everywhere and at any time. Furthermore, as Order Capture will be a

native cloud solution, it will scale easily based on the customer’s requirements and ensure extremely

high availability. Moreover, the Order Capture service will be integrated with other cloud services

such as sourcing, pricing and promotion and payment as well as SAP S4Hana and SAP ERP systems.

Role of the customer

To achieve the goals, we would like to learn about our customer’s needs in today’s digital economy

and develop an adaptable system that responds to present and future requirements from the world’s

top retailers.


We are looking for customers interested in co-innovation that are looking to influence the product

development as well as customers looking to provide feedback and remain informed of the progress

and product roadmap. Some of the planned activities would include customer visits as well as half or

full day workshops together with topic owners from both the customer’s business and IT units.

Moreover, design thinking workshops will be organized to gather and validate the project’s goals.

Finally, short (up to two hours) follow-up sessions would be organized to provide feedback and

ensure alignment.

Link to registration: https://influence.sap.com/ct/s.bix?c=BE90B0E5-43E8-4885-B104-C5A65257EFEA

https://influence.sap.com/ct/s.bix?c=BE90B0E5-43E8-4885-B104-C5A65257EFEA



Component Supply Optimization

As a direct materials commodity manager, how do you re-negotiate with suppliers to balance cost

reduction with quality, responsiveness and supply risk? How do you set and track to realistic cost

reduction targets? What information is available and what intelligence do you apply in your

negotiations and to update award decisions?

Component Supply Optimization (CSO) is planned as a cloud-based decision support application

orchestrating the negotiation process to optimize cost savings across the entire direct material

components portfolio, balanced against supply chain measures such as quality, responsiveness and

supply continuity. As a real-time decision making tool, CSO will: handle large master data and

transaction volumes across different customer landscapes

incorporate market benchmark data and apply predictive analytics to set cost reduction targets

and apply optimization and machine learning methods with in-process analytics and simulation to

make supplier/component award split decisions. CSO will also enable a non-linear, iterative

negotiation cycle through portal-based collaboration that provides a real-time single source-of-truth

for component commodity managers and suppliers.

Given the high level of Cost-of-Goods-Sold (COGS) in many High Tech and discrete manufacturing

companies, any improvement in direct materials component spend has high impact straight to the

bottom line. Component Supply Optimization (CSO) specifically addresses this direct materials

component spend.

SAP has built a proof-of-concept with a leading (High Tech) customer. The goal of this CEI project is

to work with additional customers, in and beyond High Tech, to identify additional requirements for

the product that is being developed. Expectations for customer engagement are ~4-8 hours initial

assessment, 2-4 hours per month over the following several months for review, feedback and

potential testing.

Link to registration: https://influence.sap.com/ct/s.bix?c=E3374296-7CF2-41E9-9FF7-0BD55B2A5B3A

https://influence.sap.com/ct/s.bix?c=E3374296-7CF2-41E9-9FF7-0BD55B2A5B3A



Manufacturing Cloud for Fabricated Metals and Building Products


Validation of planning/ideas and prioritization of processes and functionalities for a cloud solution

Goal of the project

As SAP is bringing more and more functionality into the cloud, a strong focus is now also on

manufacturing capabilities. The Mill Products industry includes companies manufacturing fabricated

metals, building products, building materials and pulp. With this project we want to

• learn about our Mill Products customer´s cloud strategy

• understand which (manufacturing) processes our Mill Products customers are planning/expecting

to run in a cloud environment and which functionalities SAP needs to provide in the cloud to be able

to do so

• gather feedback on the existing and planned manufacturing scope available in the cloud


Provide feedback and describe their requirements


Minimum participation would include at least a presentation of the topic and a product

demonstration (web session) based on which we would like to obtain feedback on the scope of

features covered. For customers with greater levels of interest there might be an opportunity to

participate in an all day workshop(s).

Link to registration: https://influence.sap.com/ct/s.bix?c=87E6CDA5-BBBD-40E3-838A-

AE8912B508F1

https://influence.sap.com/ct/s.bix?c=87E6CDA5-BBBD-40E3-838A-AE8912B508F1

https://influence.sap.com/ct/s.bix?c=87E6CDA5-BBBD-40E3-838A-AE8912B508F1



Hydrocarbon Logistics Network, co-innovation cloud apps, trading and

tendering apps

The idea to create a Hydrocarbon Logistics Network (HLN) is targeting multiple stakeholders in Oil &

Gas downstream logistics. In 2017 SAP plans starting a delivery of a cloud based HLN collaboration

platform. This platform should enable the participating business partners to exchange data

depending of their role, interaction requirements and authorizations.

The intention of this project is continuing to find out customer perspective for scope and functional

requirements of a collaborative business network for Oil & Gas companies to increase supply chain

efficiency & visualization. It should enable Oil & Gas supply chain partners to interact collaboratively

in their operational core business processes. Therefore, new communication standards for the

exchange of validated business information should be identified and provided. In addition, related

information should be integrated in SAP S/4HANA backend system as well as accessible from 3rd

party applications by interfaces.

Activities will be aligned and planned during Skype calls jointly. In general, a site visit from SAP should

be possible. Then, virtual sessions on hourly basis for review purposes can be a feasible follow-up

approach. Expected customer involvement:

• Present their needs and problems respective to hydrocarbon logistics processes

• Suggest ideas to build powerful network applications for business partner collaboration

• If possible exchange their experiences with further participants

• Participate in online sessions for guidance and feedback to monitor ongoing solution development

• Enable an onsite visit for SAP to meet business experts and verify solution requirements

• Participate in solution testing

Link to registration: https://influence.sap.com/ct/s.bix?c=77B5225F-2819-400F-AFD7-C6802C78CF03

https://influence.sap.com/ct/s.bix?c=77B5225F-2819-400F-AFD7-C6802C78CF03



Cost framework for primary and secondary transportation costs in the

Oil & Gas industry

Idea of cost framework

Many customers have approached us with the wish to get more cost transparency with regards to

their bulk scheduling and planning decisions. By the identification and consideration of primary and

secondary costs we can add significant decision support within today's supply chain processes.

Within this CEI project we want to identify for this area the most relevant business scenarios,

corresponding pain points and affected cost types. We further want to jointly work with co-

innovation customers on a solution proposal that covers this important aspect.

Goal of project

Goal of the project is to define a solution that addresses the most important pain points.


Ideally we can work together with customers in onsite workshops and remote meetings and can

define and design together a solution proposal. In case of the realization, we would further like to

engage the customers in testing activities.


In 2017 we plan to have 2-3 onsite workshops with customers. Each workshop will last 2 days. Aside

this we are planning to have 4 customer calls. Including preparation time we estimate an effort of 8-9

days per customer.

Link to registration: https://influence.sap.com/ct/s.bix?c=DC3EA672-0EE7-47B2-AEB6-

1EA70E0598B9

https://influence.sap.com/ct/s.bix?c=DC3EA672-0EE7-47B2-AEB6-1EA70E0598B9

https://influence.sap.com/ct/s.bix?c=DC3EA672-0EE7-47B2-AEB6-1EA70E0598B9



TM for Bulk Transportation


SAP Transportation Management adaption for the Oil industry logistics

Goal of the project

Based on different needs by mode of transport (MOT) in the E2E logistics process, we need to

achieve optimal synergies between SAP IS-Oil downstream and SAP transportation management

Solutions


Together with the oil customers, we need to validate the different needs (by MOT) in the planning

(manual & automated optimization) and execution in the oil logistics. We need also to know how the

customers running currently their oil logistics using SAP and non-SAP systems and which

improvement needed to achieve efficient supply chain.


3-4 1xh on-line meetings & 1x on-site for 0,5-1 days’ workshop.

Link to registration: https://influence.sap.com/ct/s.bix?c=319C8F7A-FAAB-43CB-87B9-

165095CA845B

https://influence.sap.com/ct/s.bix?c=319C8F7A-FAAB-43CB-87B9-165095CA845B

https://influence.sap.com/ct/s.bix?c=319C8F7A-FAAB-43CB-87B9-165095CA845B



Machine Learning for Dangerous Goods Classification


Dangerous Goods classification is a sophisticated task that has to follow complex, constantly

changing international regulations. Currently general cases can be supported through rule based

expert systems, but there are many exceptions and special cases. To use normal programming tools

and expert knowledge is too complex or cost intensive for these special cases. SAP has collected a

large amount of primary data and expert decisions on special cases which allows us to train a deep

learning system to complement the existing algorithms and increase automation for our customers.

Goal

The Goal of the project is to get a proof of concept that the reliability of Dangerous Goods

classification can be significantly increased by using a Deep Learning approach.

Role of customer

Customers involved in the project are asked to

1.support the specification by identifying challenges in the current Dangerous Goods classification

2.identify potential improvements of the automatic classification

3.help to define the input for machine learning

4.verify the results by providing Dangerous Goods classification expertise based on real life data.


The project shall be executed in workshops. Customer are asked to participate in and to prepare for

these workshops.

• 3 on-site workshops

1 day each (identification, specification, verification)

• 2-3 remote workshops

2-3 hours each

Link to registration: https://influence.sap.com/ct/s.bix?c=AF0AE984-F530-4BEE-AB51-2EF43C4054E5

https://influence.sap.com/ct/s.bix?c=AF0AE984-F530-4BEE-AB51-2EF43C4054E5



EHS ML Use Cases (PPE Recognition, etc.)


Identification of realistic customer ideas to combine EHS information/processes with IOT

infrastructure to improve safety performance in companies.

Goal of the project

At least two realistic use cases that could be the basis for future development.


Provide ideas and Review prototypes.


Initial workshop to gather ideas, after that 2-3 review sessions per use case.

Link to registration: https://influence.sap.com/ct/s.bix?c=0B7328CA-A9DF-4C8A-A153-

0A78CC3DB790

https://influence.sap.com/ct/s.bix?c=0B7328CA-A9DF-4C8A-A153-0A78CC3DB790

https://influence.sap.com/ct/s.bix?c=0B7328CA-A9DF-4C8A-A153-0A78CC3DB790



Data Integration & Regulatory Reporting


Banks, Insurance companies and other Financial Institutions are under immense pressure to adopt

their compliance and governance infrastructure to meet the constantly enhanced regulatory

standards in a timely manner. These institutions have to deal with huge volumes of data from various

sources to meet the regulatory requirements.SAP is developing a data platform for Financial Services

where data from various sources can be integrated into this platform and provided to various

applications for regulatory and reporting purposes. Data integration involves the process of mapping

the flow of data from various sources into the platform and then from the platform to various

applications which is usually performed manually and time consuming. For example loan master data

coming form different systems in differen physical data models have to be consolidated into one

normalized data model to enable analytics across the whole loan portfolio. If some parts of this

mapping can be performed automatically using machine learning techniques, then much time can be

saved.Machine and more specifically deep learning methods can be employed to analyze large

volumes of data at high granularity to provide in-depth insights. This can also help in the regulatory

context and the analysis of impact of regulatory requirements on the underlying data models can be

analyzed using deep learning methods. For example requirements to the loan portfolio from

regulatory initiatives such as AnaCredit have to be analyzed and impact regarding data requirements

and potential gaps in the data model have to be derived, which today again requires manual effort.

Goal of the project

The Goal of the project is to research the applicabiity of deep learnig methods to the data mapping

problem in collaboration with a customer. This engagement is meant to gather inputs and feedback

from customers to define models based on machine learning techniques to aid the mapping process

and impact analysis of new regulatory requirements. Ideally a close colaboration can be set up where

the customer also provides sample data to validate the approach in a realistic environment.


We expect customers to work with us in defining the models, validating them at regular intervals and

enhancing them by providing regular inputs and feedback.


Long term commitment to work with us and participate in workshops, reviews and test activities.

Link to registration: https://influence.sap.com/ct/s.bix?c=5A39D2C9-29BC-4A8C-B609-

4F915249E489

https://influence.sap.com/ct/s.bix?c=5A39D2C9-29BC-4A8C-B609-4F915249E489

https://influence.sap.com/ct/s.bix?c=5A39D2C9-29BC-4A8C-B609-4F915249E489



Intelligent Automation in Operation Banking (Machine Learning)


SAP’s banking products offer a high automation rate for the processes of banks. Whenever the

automated chain of process steps breaks, manual intervention of administrators, back or front office

employees is needed. This leads to increased costs for the bank.

Goal of the project

The Goal of the project is, to improve the TCO (Total Cost of Ownership) by providing solutions that

minimize the manual interaction with the banking system as much as possible by using machine

learning techniques. This includes:

• Preparation of data for the manual process step by using Machine Learning (ML) in order to make

the manual processing as efficient as possible

• Automated pre-processing of the manual process step

• Supporting the user, who is conducting manual process steps, by providing the relevant context

and data, suggesting solutions and giving recommendations

• Fully replacing manual process steps by ML algorithms


Customers need to:

• Identify their most costly manual process steps

• Discuss with us these use cases in order to identify the potential for improvement using machine

learning

• Provide training/test data (in the way that is in line with the bank’s security policies)

• Give feedback on solution approaches, proof-of-concepts, and final Solutions


Few hours up to several days

Link to registration: https://influence.sap.com/ct/s.bix?c=3FCCC5F4-F159-477B-8911-40CAB080BC6D

https://influence.sap.com/ct/s.bix?c=3FCCC5F4-F159-477B-8911-40CAB080BC6D



Smart Accounting for Insurance

Reason for project

Introduce a simplified, HANA-based, TCI/TCO-optimized subledger solution for financial instruments

and insurance contracts.A new approach for the accounting of insurance contracts and financial

instruments that helps insurance companies perform multiple valuations simultaneously and without

redundancies. The aim is also that the new solution will provide vital information for decision-making

based on functions such as forecasting, planning, and simulation.

Goal

• The main objective is to familiarize the customers with the solution and planned innovation

• Regular open exchange on Accounting topics for insurance

• Knowledge sharing

Role of customer

• provide feedback

• discuss new ideas & requirements

• validate the solution


Sessions between SAP and customer, Functional test of the developed solution is optional

Link to registration: https://influence.sap.com/ct/s.bix?c=02A5CC07-79E5-48FC-919D-8928B7F5BA99

https://influence.sap.com/ct/s.bix?c=02A5CC07-79E5-48FC-919D-8928B7F5BA99



Student Activity Hub

The SAP Student Activity Hub is a new, cloud-based solution built with and for higher education

institutions. This solution is designed to unlock student data from all data sources on campus,

bringing all student data, activities, and interactions together in order to provide insights into student

trends. Together with this data platform, SAP will deliver tools to analyze, predict, segment, and

interact with students, to help drive student success initiatives. Whether you want to create early

alert lists, target under-prepared students who received a poor first assignment grade, or nudge

high-performing students to better reach their potential, Student Activity Hub data and tools can

help.

Here is the current listing of planned features and capabilities:

• Data model based on industry standards (CEDS) and partnership with leading universities

• Higher education industry data model can be used to represent data from ANY student or learning

system

• Data security and privacy by design

• Tool to graphically and easily build user-defined student Groups

• Management of groups and track who enters/leaves group over time

• Messaging engine to engage and inform students, faculty, advisors, etc

• Connect and consume analytics using BI tool of choice

• Foundation for SAP, partner, and customer apps

• Mobile-enabled, fully responsive UI, and open connectivity (API’s)

SAP is looking to engage with customers by providing a session or workshop where we provide a

prototype demonstration to your key users, after which we will request feedback regarding data

model and mappings, analytical use cases, UI design, and application tools.

Typical time investment: 2-3 hours.

Link to registration: https://influence.sap.com/ct/s.bix?c=5A4EF7AC-86ED-471C-99B4-

1CAEB8BCE13F

https://influence.sap.com/ct/s.bix?c=5A4EF7AC-86ED-471C-99B4-1CAEB8BCE13F

https://influence.sap.com/ct/s.bix?c=5A4EF7AC-86ED-471C-99B4-1CAEB8BCE13F



Funds Management Actuals in Universal Journal - Simplification Topics

Reason for project

In this project we would like to discuss major topics for simplification, spanning beyond the technical

aspect of moving the funds management actuals tables (FMIFIIT, FMIA) into the universal journal

(ACDOCA).

Interested customers and partners will be able to influence the topic selection as well as give

feedback and influence the renovation of Funds Management. Suggested focus topics:

• Year-end closing activities (carry-forward of documents)

• Secondary (CO) processes in a unified world (what capabilities are required)

• Payment update (reporting the status of an invoice considering various business practices of

processing payments/collections)

• Consolidation of FM Update profiles and the use of further reporting entities, streamlining the

number of records used to provide various reporting scenarios (payment budget/commitment

budget, update dates, etc.)

• Developing processes to improve the correction of documents/document chains which result of

changes in the organization structure, System configuration or simply user error.

PrerequisitesBasic knowledge of S/4HANA Finance

Planned Activities and estimated effort

Project is planned to be executed via webinars with open, topic-focussed discussion

Dedicated customer visits may be decided during the project execution.

Participants involvement is expected to range between 1-3 webinars per topic, with an expected

duration of up to 2 hours each. Preparation on customer side, including analysis of their existing

situation and/or evaluation of suggested simplifications, may as well involve an effort of several

hours per topic.

Link to registration: https://influence.sap.com/ct/s.bix?c=4C27236F-E7D7-4E19-8C0F-0A6EE55B2ADB

https://influence.sap.com/ct/s.bix?c=4C27236F-E7D7-4E19-8C0F-0A6EE55B2ADB



Commercial Project Management


Define and Develop enhancements to product SAP Commercial Project Management

Goal of the project

Arrive at ranked list of enhancements together with customer group & incorporate feedback into

planned enhancements


Telephonic Interview & Feedback sessions around planned enhancements

Participate in periodic product development reviews (show and tell)


Normally 2-3 hours per month per participant

Link to registration: https://influence.sap.com/ct/s.bix?c=9FD436D7-04DE-4A49-B014-

2A781A3F1046

https://influence.sap.com/ct/s.bix?c=9FD436D7-04DE-4A49-B014-2A781A3F1046

https://influence.sap.com/ct/s.bix?c=9FD436D7-04DE-4A49-B014-2A781A3F1046



Project based Servcies in S/4HANA professional Services Cloud


Define and Develop enhancements to S/4HANA Professional Services Cloud - Customer Project

Management

Goal of the project

Arrive at ranked list of enhancements together with customer group & incorporate feedback into

planned enhancements


Telephonic Interview & Feedback sessions around planned enhancementsParticipate in periodic

product development reviews (show and tell)


Normally 2-3 hours per month per participant

Link to registration: https://influence.sap.com/ct/s.bix?c=6C524FE2-1C73-498E-91B1-3B01A4CC9805

https://influence.sap.com/ct/s.bix?c=6C524FE2-1C73-498E-91B1-3B01A4CC9805



Unit of Measure Services

Why start this project? How often do you see a quantity represented in a unit which you are not

comfortable with? How many times have you wondered about what this value means to you? Your

car shows the speed in MPH while you understand KmPH better, the weight of a material is

mentioned in pounds while you would be infinitely more comfortable with kilograms, and heights are

specified in centimeters while you'd have had a better reading with inches. All of us have had to

navigate through this exhausting inconvenience at some point.These situations are not just typical to

your personal life, but also the business world. For most measures, multiple systems are used in

different parts of the world. Unit conversion could be a tricky thing to handle manually, especially if

large number of measurements are involved. Many of the application needs these services and there

must exist a standard solution for such requirements

This is where Unit of Measure (UoM) comes in. Our goal is to provide an effective, reliable, and fast

service that handles different units of measurement services, by leveraging the capabilities of SAP

Cloud Platform.Why do we need youAs a team that is looking to constantly improve upon our

service, we would love to have your constructive criticisms, suggestions, and more. As primary users

of our service, you will no doubt have a lot to say about the challenges you’ve faced, your current

workarounds for them, and the pain points you have.

How you can participate

Your participation in the following formats would be appreciated greatly:

• Interviews

• Close participation with the development team for an hour or two per week

• Design thinking sessions

We would like to dip into a bit of your time to conduct rigorous research into your experiences.

Your point of view will have a direct influence our future planning and project requirements. Your

early involvement in the Design phase, helps us to create a state-of-the-art service that integrates

seamlessly and unobtrusively into any project.

From the participants from customer side, we expect a couple of PDs per participant at the initial

stages where we conduct the interviews and understand the processes and challenges. We then

expect a regular feedback on the progress of the project.

Link to registration: https://influence.sap.com/ct/s.bix?c=DDD9AC3C-7DE2-4FD4-B77E-

79AB39374428

https://influence.sap.com/ct/s.bix?c=DDD9AC3C-7DE2-4FD4-B77E-79AB39374428

https://influence.sap.com/ct/s.bix?c=DDD9AC3C-7DE2-4FD4-B77E-79AB39374428



Smart Business Service

Analytical Dashboard in SAP Cloud Platform, projecting Key Performance Indicators (KPIs) and/or

Operational Performance Indicators (OPIs) for Key / Business Users in a codeless consumption

through model driven configuration.

Goal

Customers across Industries and Business domains can subscribe and consume the Smart Business

Service in SAP Cloud Platform and configure their Key Performance Indicators (KPIs) and/or

Operational Performance Indicators (OPIs) to create the Analytical Dashboard for Key / Business

Users.

Role of customer

Consume our service on SAP Cloud Platform ( hanatrial option available) to create Analytical

Dashboards for Business Users through configuration, provide us with feedback and suggestions for

features.


Participating customers will be involved in the following activities:


2.Consume the service on SCP ( hanatrial option is available) for creating Analytical Dashboard and

provide us with feedback and suggestions for features.

3.Follow on calls / Face to Face meetings to collect feedback / suggestions for delivered / planned

features.

Link to registration: https://influence.sap.com/ct/s.bix?c=7253B5F8-503D-4F9C-82E3-432B98F472A6

https://influence.sap.com/ct/s.bix?c=7253B5F8-503D-4F9C-82E3-432B98F472A6



SAP Enterprise Apps for iOS - SAP Asset Manager for iOS


SAP is developing our next generation mobile asset management solution, SAP Asset Manager. SAP

Asset Manager is a mobile application that equips maintenance technicians with the information

they need at the right time, by keeping mission critical asset running while detecting problems before

they occur. SAP Asset Manager is one of the first applications delivered as a part of the SAP Apple

partnership. The first release of the application will be available in June 2017, and will be supported

on S/4HANA and iOS only.Our initial release will focus on work order and notification management

with support for time entries. We plan to add significant new functionalities to the application with

deliveries in 2017 and 2018.

The Goal of the project is to ensure that the features we deliver in the next releases are aligned to

customer needs and priorities.

We would like to provide customers with early insights into new features via a monthly conference

call to ensure that the features meet customer expectations and that we deliver the new features in

alignment with customer priorities.

Participants may need to solicit and consolidate feedback within their organization to provide.

feedback to SAP Development. Overall participant commitment in this case should not exceed 3

hours per month.We plan to select a few customers to work closely with, which may require a

workshop at the customer location and more focused conference calls. Overall participant

commitment for these customers should not exceed 6 hours per month, plus 1-2 days for a customer

workshop.

Link to registration: https://influence.sap.com/ct/s.bix?c=BA971D0E-A229-417D-AA51-

072712C4D02D

https://influence.sap.com/ct/s.bix?c=BA971D0E-A229-417D-AA51-072712C4D02D

https://influence.sap.com/ct/s.bix?c=BA971D0E-A229-417D-AA51-072712C4D02D



SAP Enterprise Apps for iOS - Retail Smart Store Operations for iOS


In today’s retail stores there are significant opportunities to improve productivity and effectiveness

of mobile-only employees.The change is partly fueled by the availability of:

• more advanced mobile devices

• ubiquitous internet Access

• real time information powered by smart shelves, RFID gates & POS Integration

• new types of indoor location services.

Additionally, the use of antiquidated systems leaves ample room for improvements. Outdated

processes impact stores performance and often require extensive training of contingent staff.

Goal of the project

The project objective is to validate the business value and desirability of mobile applications

addressing various operational tasks in a store (e.g. stock movement, shelf arrangement validation,

etc.).


There are 3 main phases to this project:

1. Shadowing and interviews of in-store operations employees

2. Prototype evaluation and debriefing of in-store operations employees

3. Potential pilot roll out of the prototype applications for controlled and limited productive use


The level of commitment and engagement is proposed and agreed during the initial meeting and

revisited as the project proceeds. The participants can contribute based on their availability. Their

engagement level varies from facilitating a few days of in-store research to a complete co-innovation

pilot project.

Link to registration: https://influence.sap.com/ct/s.bix?c=DABAC26A-B317-403C-A8EF-

BBC2B43643C3

https://influence.sap.com/ct/s.bix?c=DABAC26A-B317-403C-A8EF-BBC2B43643C3

https://influence.sap.com/ct/s.bix?c=DABAC26A-B317-403C-A8EF-BBC2B43643C3



Overview Pages - Analytical Cards

Reason for project

Currently Fiori Launchpad (FLP) already provides for creation of tiles (including analytic tiles via Smart

Business) which users could use to navigate to detailed application pages. Unfortunately the amount

of information on the tile often provides very little insight into the problem area and requires end

user to navigate to the detailed application of every tile to understand which problematic area needs

to be prioritized. The idea of the Overview Page (OVP) is to provide an overview of situation in the

initial page itself via cards that hold more information. The OVP Analytic Cards also provide users to

configure various charts in the cards that could provide a quick overview of the situation allowing the

end user to plan/prioritize the work from the overview page itself without needing to drilldown on

each and every tile.

Goal

• Educate the customer about this new offering and where/how it can help.

• Get customers' initial feedback on the concept of OVP and what they feel about how this could be

useful.

• Collect the gaps that customers see in the current state of OVP cards.

Role of customer

• Do Design thinking to address the right problem areas in the right manner.

• Validate the offering and check if it is technically compliant in the customer landscape.

• Provide feedback on the value add of the current offering and the usability of the solution.

• Identify gaps in the product and suggest possible enhancements to the product.


• We plan to do an initial 1 to 2 hour call which would outline the current offering and clear initial set

of questions around it.

• If you have concrete ideas for scenarios you can participate in further calls to discuss your ideas

and we jointly assess their feasibility. These calls are planned once a month lasting a maximum of 2

hours in virtual mode.

• In case of many customers in the same geographical region, we could evaluate the possibility of

conducting a 1 day workshop to validate the current offering, gather new requirements and jointly

assess the customer scenarios.

Link to registration: https://influence.sap.com/ct/s.bix?c=8EA84647-8DC6-41DF-AFC2-

4A34D6EEDCC5

https://influence.sap.com/ct/s.bix?c=8EA84647-8DC6-41DF-AFC2-4A34D6EEDCC5

https://influence.sap.com/ct/s.bix?c=8EA84647-8DC6-41DF-AFC2-4A34D6EEDCC5



Smart Issue Handling

The ProjectSmart Issue Handling in S/4HANA recognizes business situations that require the user's

attention, focusing rather on situational circumstances than well-defined workflows.For instance, if a

premium customer's high volume contract is significantly under-consumed the sales accountant gets

informed by each related Fiori App (contract, customer, overview pages, etc.). In case the shortage of

consumption might seriously impact the sales accountant's goals she receives a notification

indicating the urgency. Quick actions allow to directly react on the matter or reschedule a follow-up.

Related information comprises context that might be helpful in such a situation.Utilizing various

channels and tools shall provide both, comprehensive insights into issue handling processes, and the

adaption to own business requirements.

Benefits for the Business

• End users are directed to situations requiring their attention and provided with contextual

information and actions in one place

• Key users simply adapt the system to the business requirements by defining own issue types and

easily modify them

• Business owners better monitor and improve the issue handling via tracking and Analysis

Our Goal

We will introduce the approach via first prototypes and in discussion with the customers we would

like to identify further use cases across various business areas.


Provide use cases and detail corresponding requirements and conditions.


• Introductory call – 1 h

• Detailed discussion (conference call) – 1 h

• Optional: onsite visit on customer’s premises

Link to registration: https://influence.sap.com/ct/s.bix?c=A9568DFB-1501-47B8-BCEB-

D0E3DD5D83D7

https://influence.sap.com/ct/s.bix?c=A9568DFB-1501-47B8-BCEB-D0E3DD5D83D7

https://influence.sap.com/ct/s.bix?c=A9568DFB-1501-47B8-BCEB-D0E3DD5D83D7



View Replication


Integration scenarios shall happen on the level of HANA DB (as opposed to application level). This

allows customers to use the full power of HANA DB. For this, the S/4HANA data must be provided to

the HANA DB of Cloud Platform. The data provisioning shall never expose the S/4HANA tables

directly to the consumers

instead, the S/4HANA data shall be exposed via views.View Replication project primarily deals with

replication of released Core Data Services (CDS) Views from S/4H to Cloud Platform. This topic was

already explored and implemented in a PoC for some pilot customers and shall now be extended to a

standard solution. The planned CEI will us enable to understand how the scope needs to be adjusted

to have a standard solution meeting the needs of many customers

Goal of the project

◾Understand what are the exact needs of customers who want to access S/4HANA Data natively in

SAP Cloud Platform application (example: what kind of data, what kind of replication

◾Increase enablement for customers to build Integration Scenarios using data natively from SAP CP


• Validate the PoC

• Participate in Design Thinking workshop & provide inputs on the requirements

• Collaborate during development by participating in testing activities


◾Workshops with the customers to explore the requirements to the solution based on the existing

PoC and the current implementation

◾As this is an ongoing workshop we will offer several workshops along the development timeframe.

Workshop can range from a teleconference up to a Design Thinking session.

Link to registration: https://influence.sap.com/ct/s.bix?c=1A8D1083-88FA-4FB5-AE3B-9D252E44266F

https://influence.sap.com/ct/s.bix?c=1A8D1083-88FA-4FB5-AE3B-9D252E44266F



Plan Your Feature Upgrades in S/4HANA Cloud


New Feature Upgrades to SAP S/4HANA Cloud software are scheduled and released every quarter. As

a customer you would like to adopt new features by:

• Understanding new or enhanced features

• Testing selected features in your quality system

• Preparing rollout information within your business organization before activating them in your

production system. Feature Cockpit provides the flexibility to adopt features your way.

Goal of the project

We want to gain insights into the pain points and needs of Power Users when a cloud system is

upgraded with new features.At the end of this project, we would like to achieve the following:

1) Discover the needs of Power Users using SAP S/4HANA Cloud systems during system upgrade with

respect to new features

2) Identify the process of new feature adoption

3) Validate our developments by collaborating with Power Users at customer site


a) Work with SAP to shape the process of feature introduction in SAP S/4HANA Cloud

b) Provide feedback to SAP on current pain points from Power Users

c) Participate in calls and workshops with SAP to work on a solution fitting customer Needs

How do you want to involve participants into your project work?

We would like to take DesignThinking approach:

1.Observe the daily life of the users of our software onsite

2.Conduct interviews with select people to gain deeper insights

3.Prepare solution prototypes

4.Show demos and gather feedback from customers/participants


a) Participate in our initial call to learn about the topic - 1 hour.



b) On-site interviews and workshops will be determined based on customer availability. We would

like to interview 4 to 5 participants.

c) Presentation of our prototypes.

What is the estimated time that participants spend on your project?

As part of a central virtual meeting, we will provide more information about the project. With

interested customers, we will arrange follow-up appointments, in which we will discuss the time and

type of cooperation required.

Link to registration: https://influence.sap.com/ct/s.bix?c=F0BEFA8C-0A56-410C-A239-D43F2C59C61F

https://influence.sap.com/ct/s.bix?c=F0BEFA8C-0A56-410C-A239-D43F2C59C61F



Understand SAP Best Practices for SAP Hybris Billing specifically for

Greater China


Understand best practices for customer who use SAP Hybris Billing processes with SAP ERP, in

particular for customers in Greater China.

Goal of the project

This exercise shall provide a solid understanding of end to end best practices scenarios and

requirements from customers, as a basis to build additional functionality into the SAP Hybris Billing

product.


(We will offer 3 level of engagement)

Level 1 - Online session for overall process and discussion (2 hours with 1-2 customer

representatives plus 2 hours for preparation and post-session clarifications)

Level 2 - On-side (customer or SAP) design thinking workshop for customer requirements and

feedback discussion (0.5 - 1 day with 1-2 customer representatives plus 0.5-1 persondays for

preparation and post-visit clarifications)

Level 3 – One day system workshop with POC environment (1 day with 1-2 customer representatives

plus 1 persondays for preparation and post-visit clarifications, 3 days for POC system setup)

Link to registration: https://influence.sap.com/ct/s.bix?c=90C263C7-0E88-4CDF-99DE-E4DBFBF8D7FF

https://influence.sap.com/ct/s.bix?c=90C263C7-0E88-4CDF-99DE-E4DBFBF8D7FF



Key and End User Enablement for SAP S/4HANA Cloud


Innovative technology is necessary to get ahead in today’s fast-paced and dynamic business

environment. However, technology can only drive business forward if it is effectively adopted by

users. Too often, when new technology is introduced, user adoption is overlooked as a measure for

success – but without it, a successful deployment and return on investment are at risk. To truly

achieve the desired business results, user adoption must be a key objective. And an effective strategy

for maximizing adoption must be in place before the project starts. In the light to ensure user

adoption for SAP S/4HANA software SAP has developed a relevant, timely, and accessible learning

program that delivers educational content, as well as user-friendly training tools, flexible

customization capabilities, and expert support services to enable your people to quickly, fully, and

efficiently use your SAP software.

Goal of the project

• Increase overall SAP cloud Software Adoption, in particular of SAP S/4HANA

• Reduce enablement costs

• Accelerate enablement speed

• Increase enablement flexibility and effectiveness

• Project failure risk mitigation


• Evaluate SAP S/4HANA Cloud enablement concept

• Verify in-application learning for SAP S/4HANA Cloud

• Provide feedback on 'Getting Started' tutorials and 'Business Task' tutorials

• Assess customization concept for SAP standard learning content

• Suggest additional requirments


We would like to run 2-3 sessions with customers (each session approx. 1 hr)

Link to registration: https://influence.sap.com/ct/s.bix?c=7B21CA8E-64E4-4C23-B4B0-

AF62B3D0C975

https://influence.sap.com/ct/s.bix?c=7B21CA8E-64E4-4C23-B4B0-AF62B3D0C975

https://influence.sap.com/ct/s.bix?c=7B21CA8E-64E4-4C23-B4B0-AF62B3D0C975



Policy Management on SAP Cloud Platform


Policy Management is a very important part of customers during the solutions in Governance, Risk,

and Compliance (GRC) strategy.A policy is a set of principles, rules, and guidelines that are

formulated or adopted by an organization to reach its long-term goals. Policies are designed to

influence major decisions and actions, and all activities take place within the boundaries set by them.

They are one of the key initiatives in GRC. Policy Management is targeted to support specifying,

updating, maintaining, publishing, communicating, and enforcing policies, as well as measuring policy

compliance.

Goal of the project

The target is to build a cloud based Policy Management on SAP Cloud Platform.

We wish customer can share their pain points and wish during Policy Management. We wish

customer to review our ideas and UI design. We look for open customer feedback and their thoughts

and expectations around cloud software and Apps.


Wish to have 2~3 business users to take 2~3 hours in the interviews. For a customer, it can keep

within 8 hours. More follow-ups can be made later, which will be much faster.

Link to registration: https://influence.sap.com/ct/s.bix?c=1802E764-F612-40D9-97DD-

4479175B4BFD

https://influence.sap.com/ct/s.bix?c=1802E764-F612-40D9-97DD-4479175B4BFD

https://influence.sap.com/ct/s.bix?c=1802E764-F612-40D9-97DD-4479175B4BFD



Financial Closing Cockpit FIORI UI


Planning, coordinated scheduling and processing, monitoring and audit of Financial Close is an

essential part of Financial Accounting. For these functions and according processes a new and

intuitive user experience shall be designed and developed. Thereby SAP will enable its customers to

plan and process their Financial Close with increased efficiency and a high degree of automation, and

ease the coordination of all related parties.

Goal of the project

• Gain a comprehensive understanding of processes and related requirements around planning,

coordination, processing and monitoring of Financial Close.

• Design and validate intuitive User Interfaces for planning, coordination, scheduling and processing

of closing tasks and reporting on their respective status.

• Implementation, documentation and test of applications for planning, coordination, scheduling

and processing of closing tasks and reporting on their respective Status


• Contribution of business expertise in planning, coordination and processing of financial close.

• Donation of feedback for requirements specification and planned UI’s by business experts

• Users do a usability test of mockups of UI’s

• Users act as testers of implemented UI’s

• Business roles: G/L accountant, AP accountant, AR accountant, AA accountant


Participating customers will be involved in the following activities with at least one or two Business

experts involved in planning, coordination or processing of financial close.


2.A Design Thinking Workshop to validate requirements (one day for preparation, one day of

meeting).

3.Follow-on weekly calls of 60 minutes with a preparation time of 1 to 2 hours for each participating

organization. There will be about 2 or 3 of such calls.

4.Usability Tests with duration of 90 minutes each, which can be done remotely.

5.Acceptance testing in Walldorf (optional). Effort is 2 - 3 days incl. travel costs.

Link to registration: https://influence.sap.com/ct/s.bix?c=5978C8FE-43BD-4910-9309-708A23318FCD

https://influence.sap.com/ct/s.bix?c=5978C8FE-43BD-4910-9309-708A23318FCD



Revenue Recognition

Revenue Accounting and Reporting is designed specifically to help businesses comply with new

statutory regulations (IFRS 15) for revenue recognition and also has the flexibility to support existing

requirements. The solution covers advanced revenue recognition scenarios, such as multi-element

arrangements, multiple accounting standards, integrated with your financials and multiple logistics

systems.

Goal

Help customer comply with new regulation (IFRS) and realize advanced revenue recognition process.

Role of customer

Revenue Accountant, Business Scenario Leader/Owner for Revenue Recognition, or Sales.


Customer Visit, Workshop, Customer calls Solution Acceptance Tests (Onsite or remote)

Link to registration: https://influence.sap.com/ct/s.bix?c=EDA82875-3D05-41B7-AB80-

5F7A8353EFB5

https://influence.sap.com/ct/s.bix?c=EDA82875-3D05-41B7-AB80-5F7A8353EFB5

https://influence.sap.com/ct/s.bix?c=EDA82875-3D05-41B7-AB80-5F7A8353EFB5



Investment Portfolio Management


Investment management allows customers to plan, budget and monitor capital-intensive

investments carefully and easily. Capital expenses assigned to the project are capitalized as assets

under construction and ultimately as the fixed asset value.

Goal of the project

The goal is to get to know the customers’ pain points, management requirements to redesign and

optimize the investment process.


Financial Accountant, Overhead Accountant, Asset Accountant, Project Accountant


• Kick-off telephone conference to introduce the topic to all participants (1 hour)

• Online discussion with participants or on-site workshop at customer location (1~2 days depends on

request)

• Regular feedback sessions to validate prototypes with end users (1~2 hours per month)

Link to registration: https://influence.sap.com/ct/s.bix?c=C6460BCF-85FF-477D-BDB3-

830E3D7C1254

https://influence.sap.com/ct/s.bix?c=C6460BCF-85FF-477D-BDB3-830E3D7C1254

https://influence.sap.com/ct/s.bix?c=C6460BCF-85FF-477D-BDB3-830E3D7C1254



Simplified project reporting and milestone approvals with SAP

S/4HANA


With SAP S/4HANA, SAP considers to deliver new SAP Fiori apps for project reporting, project reviews

and milestone approvals - together with embedded and predictive analytical capabilities around

Enterprise Portfolio and Project Management. These apps should include overview pages for project

managers, project stakeholders (e.g. steering committee members) and Project Management Office

(PMO) team members (e.g. project financial controllers), as well as detailed reporting function. They

should leverage the latest SAP Fiori capabilities, such as SAP CO-Pilot.

In this project, we want to:

• understand the various requirements of project related business user roles regarding project

reporting, embedded and predictive analytics

• understand the processes and needed tools for decision point, gate or milestone approvals

• discuss the planned roadmap, early mock-ups and use cases of planned SAP Fiori apps

• validate new SAP Fiori user interfaces with end users acting as PMO members, project managers or

stakeholder at customer site

Goal of the project

We’d like to produce well-defined mock-ups for new SAP Fiori apps as well as use cases for milestone

approvals, embedded and predictive project analytics. These should meet the needs of end users and

serve as the basis for subsequent development. We’d also like to prioritize the planned SAP Fiori

apps for project reporting and milestone approvals in Enterprise Portfolio and Project Management.


Participating customers should have a good overview on how milestone approvals, project reporting

and analytics are handled in their company. Ideally, participating customers act as PMO members,

project managers or project stakeholders in their company themselves or can provide end-users

beyond the IT department for end-user interviews, collection of improvement ideas and validation of

planned user interface mock-ups and analytical use cases. The active usage of SAP ERP or S/4HANA is

not a prerequisite for participation.


The overall duration of this project may span over one year. Active participating customers are

required to participate at least in BUILD studies providing self-paced feedback, prepare and

participate in remote sessions, and ideally would also be willing to organize on-site visits by SAP

development including the provisioning of end-users for validation and interviews.

Link to registration: https://influence.sap.com/ct/s.bix?c=38A1E88C-890D-4F4E-9210-7EE552AB5E70

https://influence.sap.com/ct/s.bix?c=38A1E88C-890D-4F4E-9210-7EE552AB5E70



SAP Agile Data Preparation


Data preparation is often a long and tedious process that involves combining multiple spreadsheets

and deleting duplicate information and unnecessary information even before analysis starts. With

SAP Agile Data Preparation, we want to make this process easier for people who analyze and work

with multiple data sets.

Goal of the project

The goal is to simplify and reimagine the data preparation process including: importing data into

ADP, preparing the data by cleaning (e.g. consolidating duplicate information, removing unnecessary

information), and exporting and sharing the data.


Persons who work with multiple data sets including: business analysts, data analysts, and data

scientists. We will have a kick-off meeting where we will learn about the customer/partners' current

data cleansing process. We will then show our current designs to get feedback. Follow-up sessions

may be scheduled to show and get feedback on revised designs.


We would like to get feedback on current design concepts (either in-person or virtually) and

continuously work with customers (1-2 calls per quarter) for follow-up questions or to show

prototypes.

Link to registration: https://influence.sap.com/ct/s.bix?c=90D61CF2-9C00-41F5-9DA6-

DDAEC0A890F6

https://influence.sap.com/ct/s.bix?c=90D61CF2-9C00-41F5-9DA6-DDAEC0A890F6

https://influence.sap.com/ct/s.bix?c=90D61CF2-9C00-41F5-9DA6-DDAEC0A890F6



End-User Ux validation of the new SAP Business ByDesign Mobile app


The Ux design for the current mobile phone app of SAP Business ByDesign feels outdated and needs

an urgent renovation.

Goal of the project

The goal is to create a new Ux design for the mobile phone app of SAP Business ByDesign which looks

attractive and is easy to use.


The Customers are expected to take part in the end-user Ux validation of the new mobile phone app

of SAP Business ByDesign. The participants are given a mobile app (or its mock-up) and a few tasks to

perform with it. The user interaction will be monitored to measure the usability of the app. After the

validation, the participant is expected to give feedback, recommendations and wishes for the mobile

app.


This exercise includes the following activities:

1.Initial Introduction and Participant interview

2.Briefing about the validation activity

3.Ux validation

4.Feedback session

5.Wrap-up

6.We might request for an additional interview with selected participants at a later date, to review

the improvements in the app after the earlier feedback has been implemented.

We estimate an effort of maximum 4 hours per participant for taking part in this exercise.

Link to registration: https://influence.sap.com/ct/s.bix?c=ADACA421-878F-4794-9942-

DEBAB837AC49

https://influence.sap.com/ct/s.bix?c=ADACA421-878F-4794-9942-DEBAB837AC49

https://influence.sap.com/ct/s.bix?c=ADACA421-878F-4794-9942-DEBAB837AC49



Job Based Authorization Assignment in Business ByDesign


Users and their access management are the key aspects for any company to run its business right.

Hence it is always an interesting topic both to the customer and to the development. The idea of job

based user management is to provide easy, simple and automated way for the customer so that they

can deal with their user and access management process with more efficiency. This project will help

us to understand the issues faced by the customers and help us in having a constructive discussion

with them to improve the complete process to make them run their business in a better way.

Goal of the project

Goal of the project is to gather the details of customer’s usage of user and access management

processes and to study and identify points where the solution can be further enhanced to cater the

daily usage needs for customers related to this topic.


Through this engagement, we would like to go through with the customer about their…

• Current setup and execution of User and Access Management processes

• User setup, change and management process of settings and authorizations

• Usage of Business Roles and Restriction Calculation Rules as part of their authorization

management processes

• Job definitions they have, its association with their organization setup, reuse of Jobs across

different organizational of similar functions

• Current usage of Position structure in their company, their usage

• Relationship they can see between User, Organizational Units, Job functionality, Association or

possibility of association of authorization to all these entities from their setup point of view

• Other User and Access Management aspects…


During the project, customers would be engaged starting from studying their Org setup, User and

Access Management processes with in their organization, how their job profiles are created and

structured, Business Role definition in their system, its association with Job profiles, Job profile’s

relation to the organization units and to the users, take back this information and use them as clues

to find the solution which fits the current architecture of the product along with improving the

usability and experience of complete solution surrounding Users and their Access Management.

Link to registration: https://influence.sap.com/ct/s.bix?c=97A01BEF-0E9D-4E66-8936-98441032273A

https://influence.sap.com/ct/s.bix?c=97A01BEF-0E9D-4E66-8936-98441032273A



Employee Availability Determination in Resource Management


One of the focus industry segments of Business ByDesign is Professional Services. The existing

Resource Management in the product is, however, very lean - it does not have the necessary

functionality to be useful for project managers and resource managers. We would like to enhance it

such that the user has a more accurate view of the resource availability - based on the project task

assignments of the resource, down to the period plan level, if such granular planning has been done

by the project manager. If the resource has been assigned service orders, then this too needs to be

taken into account in the resource availability calculation. We would also like to incorporate the

possibility to soft book a resource to a project. All this information would be available as a

consolidated view of work assignment of the resource. The functional enhancement of the Resource

management functionality has been a consistent request from several partners and customers of

ByD. It is also one of the highly voted ideas in the ideas portal of Business ByDesign.

Goal of the project

In the workshop, we would like an in-depth understanding of how resource managers and project

managers plan and staff projects. We need to understand how a resource manager or a project

manager would perceive a resource availability figure calculation based on work assignment, work

schedules, absences etc. We would like to know how they handle challenges like unplanned

absences, unavailability of skilled resources during a period, underestimation of planned work etc,

and see what we can build to assist in these cases. The feature requirements for the resource

calendar would be another aspect of the discussions. It would be a bonus to discuss the service order

assignment process as well, as this is part of the roadmap. While we would like to focus on the

project assingments in the first phase, partners who have experience with customers who use service

orders would be of great help, as this would help influence the design.


We would first like a workshop with the participants (preferably resource managers or project

managers) to understand how they plan and staff their projects. Thereafter, we would like to have

short meetings once in one or two months to validate ideas and concepts, and collect feedback.


We would like 2 days for the workshop with the participant, thereafter about 5 hours every quarter

to discuss concepts and validate proposals.

Link to registration: https://influence.sap.com/ct/s.bix?c=BA2010DE-97B2-4015-AC29-

129AFE04A959

https://influence.sap.com/ct/s.bix?c=BA2010DE-97B2-4015-AC29-129AFE04A959

https://influence.sap.com/ct/s.bix?c=BA2010DE-97B2-4015-AC29-129AFE04A959



Master Data Cleansing and Deduplication in SAP Hybris Cloud for

Customer


Duplicate customer records can adversely impact master data quality in any enterprise application

and can creep in either during entering data manually or importing data in bulk. There can be real

costs associated to duplicate customer master records. Depending on the business scenario

(marketing, sales or service), high level of duplicates can :

• Result in multiple sales representatives contacting the same customer thus negatively impacting

the customer engagement score

• Result in waste of enterprise resources due to manual reconciliation of customer records

• Annoy customers and contacts and undermine their confidence in your company

• Result in incorrect reporting and analytics of customer master data records

To maintain the integrity of customer data, it's a very critical to have a solution offering a lean master

data management capable of detecting duplicate customer records in SAP Hybris Cloud for

Customer.We have received feedback from many customers and partners to offer a lean and easy to

consume mass de-duplication tool for customer records within SAP Hybris Cloud for Customer ,

without the need to always rely on integration with an external master data governance ( SAP MDG)

tool .

Goal of the project

We would like to present our current proposal (scope definition/UX mockups) to offer lean mass

deduplication within SAP Hybris Cloud for Customer and would encourage our customers / partners

to share their feedback on our proposal and share the best practices that they have implemented or

plan to implement.At the end of the project we would like to collect all the relevant feedback from

our customers/partners on this topic and plan our product enhancements.


We would like to kick-off the project by sharing our current proposal to offer lean master data

management within SAP Hybris Cloud for Customer. We would then set up further round of

discussions to let our customer / partners share their feedback on this topic . We would then deep

dive into each of the critical sub processes within the mass deduplication process and discuss each ,

in detail.


We would start with a kick off meeting spanning close to an hour followed up with 2-3 meetings to

discuss the ways in which customers are currently solving this use case and what their expectations



are from a lean deduplication tool within SAP Hybris Cloud for Customer. We will then follow up with

another 1-2 rounds of deep-dive sessions looking into each of the sub processes within the mass de-

duplication process. This will be concluded with a closure meeting at the end of the project.

Link to registration: https://influence.sap.com/ct/s.bix?c=724A390F-E961-4912-9E97-BA50A926CE71

https://influence.sap.com/ct/s.bix?c=724A390F-E961-4912-9E97-BA50A926CE71



Utilities product simplification

Reason for the Topic

Where does the idea of this topic come from?

To stay competitive in the fast-paced energy retail market as well as to take advantage of smart

meter data or just to follow the expectations from the regulator, utilities need to introduce new

energy products, product bundles, or rate plans, frequently and quickly. Typically, the time-to-market

for a new energy product could be anywhere from a few days to weeks to months. This is partly

because of the reliance of Business on IT which has to go through a tedious process to create new

energy products, product bundles or rate plans.

Goal of the topic

What would you like to have achieved at the end of the topic?

Utilities product simplification addresses the need of utility companies to accelerate time-to-market

for new energy products.

For that purpose, SAP intends to

- Develop a powerful yet simple, intuitive, business-user friendly tool to manage the entire lifecycle

of utilities products without the involvement of IT,

- Provide a central product repository consumed by all sales systems through a well-defined

interface,

- Offer out-of-the-box integration with S/4HANA IS-U for seamless contract processing and billing.


How do you want to involve participants into your topic work?

The SAP development team working on utilities product simplification would like to offer interested

utility companies the opportunity to influence the new SAP solution in an early phase – while the

new solution is being designed and built.SAP aims to focus on user needs of product managers (or

other equivalent role at utility companies) who are responsible for modeling new energy products.

Furthermore, SAP would like to share with interested customers prototypes (e.g. UI mock-ups) and

first versions of the new solution before it is being released to the market.


What is the estimated time that participants spend on your topic?

Upfront involvement (Q3/2017) – focusing on user needs of product managers who define energy

products at utility companies- 1 hour interviews (phone calls) with product managers at utility

companies- 1 day Design Thinking workshop on-site, offered in Europe and North America (location

tbd)



Recurring involvement (Q4/2017 – Q3/2018) – focusing on details of the new solution being

builtMonthly, Bi-monthly or Quarterly (Frequency TBD) calls to - provide an update from the SAP

development team- gather feedback on prototypes (e.g. mock-ups) and on the first version of the

new solution while it is being developed

Link to registration: https://influence.sap.com/ct/s.bix?c=073A399F-5423-4EB6-8667-

BCE9455D74DA

https://influence.sap.com/ct/s.bix?c=073A399F-5423-4EB6-8667-BCE9455D74DA

https://influence.sap.com/ct/s.bix?c=073A399F-5423-4EB6-8667-BCE9455D74DA



Unified Business Partner Fiori App


S/4 HANA Master Data Management helps organizations in creating, maintaining, harmonize and

consolidating their most critical master data related to Business Partners, Suppliers, Customers and

Products. There is a greater emphasis on simplifying the process of maintenance of master data for

end user efficiency. For the maintenance of Business Partners in system there is a need to provide a

simplified Fiori Application which would let the master data specialist create and maintain data

efficiently via Fiori Launchpad without having a need to use Business Partner Transaction. The

application would let end user create Business Partners in several supported roles and would also let

user navigate to other role specific Fiori Apps like for Customer and Suppliers.

Goal of the project

• Get feedback on existing Business Partner Transaction which is exposed as a tile on Fiori

Launchpad.

• Define and describe requirements for a unified Business Partner Fiori Application which would let

end user create/maintain Business Partners in various roles in System.

• Define and describe features for such a Fiori App for example which all data segments should be

available, should different data segments be available for different user roles etc, should there be

navigation to exsiting fiori apps like Maintain Customers and Maintain Suppliers.


• Provide information on master data management process, Frequency of data maintenance and

mode ( via Desktops or Mobile devices )

• Iterative feedback on screen mock-ups for unified BP app


• Individual interviews with end users (master data administrators and master data stewards -

approx. 1 hour per person, on-site where applicable, otherwise remote)

• Iterative feedback on screen mock-ups

• Participation in regular status calls

• Design thinking workshops : customer's site or virtual meetings with customers and SAP team

Link to registration: https://influence.sap.com/ct/s.bix?c=361DDE70-1288-44A4-A071-

5A39D22C705C

https://influence.sap.com/ct/s.bix?c=361DDE70-1288-44A4-A071-5A39D22C705C

https://influence.sap.com/ct/s.bix?c=361DDE70-1288-44A4-A071-5A39D22C705C



Financial Consolidation in S/4HANA Cloud


The project addresses the needs for an end-to-end financial cloud-based solution. The Financial

Consolidation in SAP S/4 HANA Cloud provides an overall financial view of the Group.

Goal of the project

We are very interested in talking to all Customers who want to share their inputs and requirements

to our solution.


Customer should help Identifying and/or validating additional roadmap items to include in a future

release.


For Testing: typically 2 to 3 days of the participant’s time. For the ongoing round tables: we are

planning an external JAM site with weekly updates and remote conferencing demos twice per

month. We can accommodate customer's schedules based on availability.

Link to registration: https://influence.sap.com/ct/s.bix?c=85EAB03A-7073-4165-948E-B856085E09A9

https://influence.sap.com/ct/s.bix?c=85EAB03A-7073-4165-948E-B856085E09A9



Procurement Analytics for Supplier Evaluation and Performance as

well as Source of Supply Determination

Reasons for the project

Real-time analytics is key to support business decisions. Selecting the right supplier based on

performance, historical data and predicted data is essential to keep the procure-to-pay process

running.

Goals

Our future solution aims to determine most relevant criteria for supplier performance and source of

supply determination. In that context, we would like to discuss and receive feedback regarding the

following questions:

• What do customers need in addition to the existing supplier evaluation and performance

capabilities in S/4HANA?

• How could a supplier performance be predicted?

• What criteria outside of S/4HANA should be taken into consideration when analyzing the

performance of a supplier?

• During source of supply determination, what are the most important criteria to select a source of

supply?

• How does supplier performance support and influence the decision?

Role of the customer

To achieve the goals, we would like to learn about our customer’s needs in today’s digital economy

and develop an adaptable system that responds to present and future requirements of line of

business procurement.




and product roadmap. Some of the planned activities would include customer visits as well as half or

full day workshops together with topic owners from both the customer’s business and IT units.

Finally, short (up to two hours) follow-up sessions would be organized to provide feedback and

ensure alignment

Link to registration: https://influence.sap.com/ct/s.bix?c=603ABBEB-347D-455F-8446-

B1FA89A199A7

https://influence.sap.com/ct/s.bix?c=603ABBEB-347D-455F-8446-B1FA89A199A7

https://influence.sap.com/ct/s.bix?c=603ABBEB-347D-455F-8446-B1FA89A199A7



Procurement process improvement

Here is your chance to influence and experience innovations in Sourcing & Procurement space with

SAP S/4HANA by collaborating closely with product development team based in Bangalore

Where does the idea of the project come from?

We, S/4HANA Procurement Product Development Team, has established very good customer

relationship in Europe. But, for region APJ there is no such systematized channel for our customer

base to influence development and make an impact to SAP products particularly Procurement and

Sourcing.

Why do we want to focus on APJ region?

In Bangalore, we have entire value chain of experts such Product

Owner/Architects/Developers/tester etc. and we are now close to 100 people bringing out S/4HANA

Procurement solutions. Due to the proximity of development team to esteemed APJ customers too,

we hope to establish good customer relations in the region and thereby reduce the distance between

the end user and developer.

What is the goal of the customer engagement?

We intend to provide companies in APJ an opportunity to collaborate closely with SAP product team

to influence and experience innovations in SAP S/4HANA Sourcing & Procurement.

Do I need to already have S/4HANA implemented?

Not required.

If you have SAP ERP/SRM implemented that will be enough. If a customer has not yet implemented

S/4HANA then this indeed is an opportunity to influence and experience innovations in SAP S/4HANA

Sourcing & Procurement.

Which are the topics for the project?

We wish to find out customer perspective for scope and collect the requirements on the following

topics.

• Self-service procurement – how can we have faster implementation and improved content?

• Catalog Management – How can we improve the Cross-Catalog Search capabilities with Smarter

Search results? How can we increase the efficiency of setting up the cross catalog?

• Workflow in procurement – how can the total time of setting up the workflow process can be

reduced?



What is the role of customer?

Customers do have different options to involve themselves.

But following are the typical activities:

-Customers specifically their end users such purchasers, purchasing managers, sourcing experts will

engage with SAP team in design thinking session for the above topics. They will also review and

provide feedback on proof of concept that SAP team will create.

What are the Planned activities and estimated effort for participants?

Below is just an estimate, actual effort will be decided during initial call depending on customer

availability.

• Initial call for introduction of the project and the options to involve (1 h)

• Three status update calls (3 x 1h)

• Three remote interviews (3 x 1h)

• Two tests (2 x 1h)

• Two remote workshops (2 x 1,5 h)

• Possibly one on site workshop (6 h – 1 day)

• Project close call (1 h)

Link to registration: https://influence.sap.com/ct/s.bix?c=D8270383-DF17-4673-BF20-5F3C0D066FF8

https://influence.sap.com/ct/s.bix?c=D8270383-DF17-4673-BF20-5F3C0D066FF8



Legal Content Management

What is the project goal?

In today’s digital economy, Legal departments must transform into a wholly information enabled

service provider. “Information-enabled” means organizations have complete control over all relevant

legal content such as templates, clauses, contracts or policies and can be compliantly adopt on

continuously changing business models and legal requirements.All existing SAP customer lack a

central layer for legal content. We are developing a new solution as Legal Content Management

(LCM) which will provide valuable insight in rights & obligations. Using legal content as master data

allows to re-use text-blocks or thus adapt easily to changing business needs. This will boost the

productivity of corporate functions such as Legal, Rev Rec, Procurement, Partner Management and

Sales and will minimize risks associated to legal content (claims, litigation, compliance). The solution

will not be just limited to law companies but also for companies with internal legal departments. So,

it is a cross organization.

What is the Role of Customer?

The product is already under development but there is enough opportunity for our APJ customers to

influence product development and experience the innovation that will make their legal teams

“information-enabled”.

Why are focusing on APJ region?

We have got good interest from customers in Europe about this. Using this project, we want to give

our APJ customers an opportunity to provide feedback and remain informed of the progress and

product roadmap. In Bangalore, we have entire value chain of experts such Product

Owner/Architects/Developers/tester etc. for this solution. Due to the proximity of development

team to esteemed APJ customers too, we hope to establish good customer relations in the region

and thereby reduce the distance between the end user and developer.

What is the user profile we are looking for?

Primarily all users responsible for the creation of legal content or accountable for managing legal

risks or compliance topics.

What are estimated activities or planned efforts?



and product roadmap. Some of the planned activities would include visit(s) by SAP team for half or

full day workshops together with topic owners from customer. Moreover, design thinking workshops

will be organized to gather and validate the project’s goals. There could be alignment via remote

telephone calls too. Finally, short (up to two hours) follow-up sessions would be organized to provide

feedback and ensure alignment.



Link to registration: https://influence.sap.com/ct/s.bix?c=05BAB1AF-D182-4D53-ACAD-

7345895D4C27

https://influence.sap.com/ct/s.bix?c=05BAB1AF-D182-4D53-ACAD-7345895D4C27

https://influence.sap.com/ct/s.bix?c=05BAB1AF-D182-4D53-ACAD-7345895D4C27



Predictive MRP


In production planning there is a need for a fast mid- or long-term plant simulation. Main use cases

of the Predictive MRP (Material Requirements Planning) are to

• Predict capacity issues to adjust the available capacity

• Forecast component demands in long-term to facilitate negotiations with suppliers

• Manage buffer levels in Demand-Driven Replenishment

• Evaluate consequences of engineering changes on production and logistics

• Investigate alternate demand scenarios in long-term

• Analyze the impact of an additional big demand on supply and capacities

Goal of the project

Provide a simple and fast infinite MRP run for planning Scenarios

• Based on demand versions for finished goods (material variants)

• With simplified MRP logic (no lot sizing, always plan-driven)

• Exploding complete Bill of Materials and Bill of Operations

• Considering simplified effectivity

• Resulting in component and capacity demand on all levels for all resources

• With full information about pegged requirements across all levels

• In an optimal format for evaluations with SAP HANA as basis for analytical apps


We ask you to contribute to our project. Initially you would review the uses cases and key concepts

of Predictive MRP. We would like to identify additional use cases and to detail out concepts and uses

cases. In a later project phase, you can give feedback to mockups of the user interface and contribute

to early product testing. For this, we would like to set up virtual and on-site meetings.


Participants would spend a one to two hours per month mainly in virtual and on-site meetings.

Presumably the project will take 12 months.

Link to registration: https://influence.sap.com/ct/s.bix?c=486EC10B-4FEE-4A79-B97F-361DBA7CAEFC

https://influence.sap.com/ct/s.bix?c=486EC10B-4FEE-4A79-B97F-361DBA7CAEFC



Live Dashboard

MotivationSAP would like to have an open discussion with YOU to elaborate on ideas and concepts

around visualizing big data. Imagine you have an enormous amount of the following information on

each of your customers (or prospects). How would you like to see it?

• Commerce-related activity

• Product, category, and brand affinities

• Purchase history

• Browsing history

• Browsing behavior, including basic behavioral attributes

• Technical attributes and classifications, such as device and browser-specific attributesSAP Hybris

Profile collects all of this data, so we introduce the 'Profile Live Dashboard' to help you experience it.

Unlike any other dashboard you've seen, the Live Dashboard delivers a delightful user experience

which is both entertaining and enlightening. Sensory-pleasing animations inform you of customer

engagement levels, interests and origins while the real-time counters rise and fall before your

eyes.Goal of the project

Join us in this Beta project to ensure that the 'Profile Live Dashboard' tells the story that matters

most to YOU, about YOUR customers. Tell us what you like / dislike about the story 'scenes' and

visualizations -- tell us what is missing, what is confusing, what is entertaining, what is distracting,

what is valuable to YOU and what is not.


Your input will directly influence our product design. For example,

• would you like to configure the story to suit your style of learning? ...to suit your data? ...to suit

your brand?

• can you imagine this on a large-screen display in your corporate lobby? how about on a laptop?

• how excited are you to talk about the story you've learned in the animations?

• to whom will you talk about these insights?

• what would you change if you could?

What is the estimated time that participants from CEI would spend on your project?

Choose a participation level which works for you:

• i. Passerby (time commitment: 15 min, one-time)

• ii. Semi-engaged user (time commitment: 30 min, 3 times)

• iii. Fully-engaged user (time commitment: 30 min, 6 times)



• iv. Concept Champion (time commitment: 30 min, 12 times)

Planned activities

• i. Passerby:

◦watch a demo of the 'Profile Live Dashboard' running on someone else's data

◦provide feedback in a one-time Meeting.

• ii. Semi-Engaged User:

◦watch a demo of the 'Profile Live Dashboard' running on someone else's data

◦provide feedback on 3 occasions (in a meeting or written).

• iii. Fully-Engaged User:

◦allow SAP to tag your company's website so that SAP Hybris Profile can collect data on your own

website activity;

◦run the 'Profile Live Dashboard' on your own company's data;

◦provide feedback on 6 occasions (in a meeting or written).

• iv. Concept Champion:

◦allow SAP to tag your company's website so that SAP Hybris Profile can collect data on your own

website activity;

◦run the 'Profile Live Dashboard' on your own company's data;

◦provide feedback on 12 occasions (in a meeting or written). Where there is interest we are happy to

drive Design Thinking workshops, Usability Studies and further deep dives, etc.

Link to registration: https://influence.sap.com/ct/s.bix?c=AFF1BF95-7BEC-42BA-91D1-

B9A97DADDDFC

https://influence.sap.com/ct/s.bix?c=AFF1BF95-7BEC-42BA-91D1-B9A97DADDDFC

https://influence.sap.com/ct/s.bix?c=AFF1BF95-7BEC-42BA-91D1-B9A97DADDDFC



Engagement Center for Shared Service


Companies of any size have the necessity to provide shared service processes to e.g. employees and

vendors, while not being able to adapt fast enough to the digital nature of their business without

spending money and time in huge shared service implementations. Our ambition is to provide a

lightweight shared service engagement center that integrates with SAP Core Cloud portfolio needed

for shared service and that is embedding all communication channels focussing on next generation

first (bots, video-chat, co-pilot) and lightweight ticketing capabilities, that can be deployed fast.

Goal of the project

We would like to define the components needed to provide a next-gen cloud based shared service

solution that integrates with SAPs Cloud Core


Customers shall participate in design thinking sessions, review sessions and preparation of content.

As planned effort for customer we estimate 2-3 days per customer including onsite workshop (ideally

at customer side with shared service center visit) or at SAP Headquarters in Walldorf, preparation

and continuous review

Link to registration: https://influence.sap.com/ct/s.bix?c=9FD12F69-F7A4-44BB-BF83-

B3D254ABE608

https://influence.sap.com/ct/s.bix?c=9FD12F69-F7A4-44BB-BF83-B3D254ABE608

https://influence.sap.com/ct/s.bix?c=9FD12F69-F7A4-44BB-BF83-B3D254ABE608



S/4HANA Sales & Service Add-on


According to SAP CRM product strategy, SAP CRM will be consolidated with S/4HANA. It means CRM

will be a add-on on S/4HANA and focus on sales and service area.

Goal of the project

We want to use the project to communicate with Chinese SAP CRM customers to gain insight and

validate design.


Process Owner: We want to change idea with process owners who are responsible for service and

sales process in corporate.


1. Initial Call: Introduce the project, 1.5 hours, online session

2. Design Validation: Discuss the design by con-call, 2 hours, online session

3. Customer On-Site Visit: we will choose one customer to do on-site visit, 1~2 day, workshops

Link to registration: https://influence.sap.com/ct/s.bix?c=59F5680B-EFB3-4412-8AAC-86CBF0DAEE26

https://influence.sap.com/ct/s.bix?c=59F5680B-EFB3-4412-8AAC-86CBF0DAEE26



Business Rules Engine for HCM Cloud - Fiori UI for Easy Rule Search &

Selection

Reason for project

SAP SuccessFactors is SAP's Human Capital Management (HCM) solution in the cloud. The standard

solution is very comprehensive in itself, but most customers are understandably interested in

extending this standard solution with their own business logic in order to fit their unique use cases.

One way customers can adapt the solution is by using rules. With rules it's possible to carry out

calculations based on customer guidelines or legal requirements. It is also possible to pre-fill the user

interface (UI) with information that gives users more guidance in completing their tasks. And rules

can be used to raise messages or trigger workflows in order to optimize and automate the business

process.

Goal

We carried out extensive research into designing a UI that allows both IT and admin users to search

for and find existing rules, and that provides a comprehensive overview of the attributes and

parameters of these rules. The ideal UI should allow the user to filter and group rules, and also edit

the selected rules right then and there if they want. We use Fiori, SAPs cutting-edge UI technology, to

design the UI for both the web application and mobile application.

With this customer engagement initiative, we'd like to:

1. Review our current UI design and get feedback for further adoption.

2. Gain a better understanding of what customers want in a rules UI. What exactly makes a UI easy to

use, self-explanatory, and efficient?

Role of Customer

Participants will learn all about the solution and the planned UI design, and will have the opportunity

to provide feedback and discuss new ideas, requirements, and the overall design. And we'd like to

brainstorm about any additional functionalities that could help ensure customer adoption.


• Initial call to introduce the project and outline how you can get involved (1 hour)

• Associated alignment calls (2 hours per month)

• Workshop to review the design in Frankfurt, Germany (2 days planned)

Link to registration: https://influence.sap.com/ct/s.bix?c=0F320BDE-75CE-4F35-85F0-87702811450F

https://influence.sap.com/ct/s.bix?c=0F320BDE-75CE-4F35-85F0-87702811450F



Integration Center

Reason for project

In today’s Integration market, one finds majority of the use cases are simple integrations, requiring

basic HR knowledge. Integration Center tool targets exactly that sector of non-technical users. This

tool enables ‘Citizen Integrators’ to build simple integrations quickly and with shortest learning

curve. Integration Center not only results in reducing implementation project cost for customers, but

it also came with the ancillary benefits to SuccessFactors with lower customer support costs and

lower load on integration cloud infrastructure.It’s a simple but strong tool, and as it grows stronger

with each release, we want to reach out to the rich set of customers to collect feedback from them

on recent deliveries and also identify areas of improvements / new enhancements

Goal

• Identify areas of difficulty in using Integration Center

• Understand the usage of new features delivered for Integration Center

• Simplify usage of Integration Center

• Identify new features required on Integration Center

Role of Customer

• Share their current Integration and the respective use cases on Integration Center

• Provide feedback on the Integration Center tool ( Ex: Ease of use, performance, feature coverage,

monitoring, maintenance)


• Participate in regular bi-weekly meetings ( 1 hour per meeting)

• Participate in workshop for providing the feedback and closer interactions ( 2 days)

Link to registration: https://influence.sap.com/ct/s.bix?c=40C93EE9-0E86-4EA1-9AA9-55892065900B

https://influence.sap.com/ct/s.bix?c=40C93EE9-0E86-4EA1-9AA9-55892065900B



Russian Accounting in sAFI


Russia Localization in Banking services 8.0 was build on Bank Analyzer 8.0 using the functions

provided by Accounting for Financial Instrument (AFI) as the banking sub-ledger processes for

financial instruments.With the new smart-AFI (sAFI) for analytics released by SAP in banking services

9.0, the accounting operations are much faster. With smartAFI the implementation of SAP Bank

Analyzer follows a re-designed accounting process model approach. The structuring of the core

accounting process ensures that it is always correct - for all sets of books and at all times, takes into

account complex dependencies and ensures reconciliation across sets of books while tasks are

carried out only when required. As a consequence, the core accounting process leads to increased

robustness, an optimization of storage of postings , a superior extensibility concept restricted to

business needs, Full integration to SAP S/4 HANA, Simpler configurations, Reduced data foot-print

and faster accounting process. Smart AFI provides the required functions for a subledger optimized

for performance and data volume.Hence the idea is to redesign the Russia localization in banking

services 9.0 utilizing all benefits provided by sAFI.

Goal of the project

At the end of this project we would like to have redesigned Russia localizations in banking services

9.0 for ""Current Account"".


- We would like the customers to participate in the following activities:

a). Attending in Intial Call/Onboarding process.

b). Attending meetings to review the Specifications/designs.

c). Participating in Solution Acceptance Testing.d). Attending Closure Call.


The expected timeline for each of the activity is as follows:

a). Attending in Intial Call/Onboarding process - 1 hour

b). Attending meetings to review the Specifications/designs - 7-8 meetings of 1 hour each

c). Participating in Solution Acceptance Testing - 6 working days at customer site (Onsite support

needed)

d). Attending Closure Call - 1 hour

Link to registration: https://influence.sap.com/ct/s.bix?c=76E28D48-6EC9-4E45-B1A4-

1D5E5E09DB5C

https://influence.sap.com/ct/s.bix?c=76E28D48-6EC9-4E45-B1A4-1D5E5E09DB5C

https://influence.sap.com/ct/s.bix?c=76E28D48-6EC9-4E45-B1A4-1D5E5E09DB5C



Multilingual Development and Translation with SAP Translation Hub

(Cloud and On-premise)

Reason for project

In today’s world more than ever before, applications need to target a global audience. Companies

that want to tap into new markets and to improve the user experience of both their employees and

customers cannot dismiss the language of the software they use and develop. The language of a UI

provides an important contribution to the acceptance and user experience of software. If users find it

difficult or tiresome to decipher your UIs, they might not stick around very long. So, if your UIs are

limited to a few languages, how do you go about changing that? How do you translate a product or

app into the world’s languages efficiently and cost-effectively? The answer is by utilizing SAP

Translation Hub, an SAP Cloud Platform (CP) service that opens the door to the wealth of SAP’s

translation experience across multiple products and languages. This service enables you to reuse the

clear, up-to-date, and consistent terminology and translations that you know and expect from SAP’s

products. Watch our SAP Translation Hub Product Overview video on YouTube to learn more about

our service offering: https://youtu.be/QFIh3emYXm0 . To make SAP Translation Hub even better for

you, our customers, we want to make sure that the translation functionality and go-to-market

strategy of SAP Translation Hub fit the bill for you. To do that, we’d like to invite you to work with us.

During previous initiatives, you told us that you need to be able to translate texts from ABAP

developments. We took this on board and you can now use SAP Translation Hub to translate texts

from your ABAP developments! But what else is there? What use cases do you have that could make

SAP Translation Hub even better?

Goal

We would like to discuss our service ideas with you, our customers, to be able to do the following:

• Better understand your translation Needs

• See to what extent the current version of SAP Translation Hub meets your requirements

• Understand how you use SAP Translation Hub

• Validate and prioritize the features for upcoming releases

Role of customer

Customers and partners are asked to provide feedback on proposed functionality, validate existing

scenarios and submit new requirements for SAP Translation Hub. This gives participants the

opportunity to influence the development of this innovative SAP translation tool and to actively

contribute to new features and functionality.




The engagement will likely entail joint workshops and video conferences at manageable intervals

throughout the project (1-2 per month). Overall, the activities are not supposed to take more than 2-

3 hours per month.

Link to registration: https://influence.sap.com/ct/s.bix?c=8162B858-5B8B-4812-87A8-

7DB87AE974ED

https://influence.sap.com/ct/s.bix?c=8162B858-5B8B-4812-87A8-7DB87AE974ED

https://influence.sap.com/ct/s.bix?c=8162B858-5B8B-4812-87A8-7DB87AE974ED



Egypt VAT Reform


Legal Requirement originated from VAT Tax law introduction in Egypt effective from beginning of

2017:The new VAT law replaces the current General Sales Tax (GST) law no. (11) Of year 1991 which

is considered annulled as well as any legal provisions contradicting the new law.This means that

businesses are immediately required to comply with the requirements stipulated in the new law

although a number of areas are still unclear under the current legal provisions and these would need

further guidance and interpretation by the tax authorities.the VAT executive regulations will be

announced by end of January 2017. Until then the current executive regulations to the GST will

continue to apply to the extent it does not contradict the provisions of the new law.VAT will be

applied to a broader range of goods and services, while a number of basic goods and services which

affects the low-income earners will be exempt, in addition to other exemptions listed in the law.One

standard rate of 13% for the FY16-FY17 and 14% starting from the FY17-FY18 will be applied to all

goods and services, except for machinery and equipment that will be subject to 5% (except for buses

& passengers cars that are subject to the standard rate ). Some goods and services will also be

subject to the Schedule Tax applied at different rates depending on the nature of the good or

service.The new law clarifies the tax treatment in a number of areas that were unclear under the GST

legislation. This will reduce potential disputes between the tax payers and the Egyptian Tax Authority

notably in relation to sales by instalment, consumed assets, etc.The law allows for a three-month

grace period for businesses to register for and become compliant with the lawThe VAT and Schedule

Tax return must be submitted on a monthly basis, and the deadline for submitting the return is two

months from the end of each tax period, except for the April return that should be submitted by 15

June.

Goal of the project

The Project solution must enable the customers to generate VAT monthly and year end reports with

the legally required formats and activities. The customers must be able to use the report with the

inbuild functions of S4 ACR framework.

Form 10

Form 10/100

Form 100

Reference

The VAT formal law 67-2016 has now been announced

[http://www.incometax.gov.eg/pdf/law-67-2016.pdf] The solution will have a Fiori front end, would

make use of CDS technology and the SRF reporting framework which has analytics etc.


Requirement inputs, further clarifications, constant feedback, co innovation, testing and solutioning




Workshop sessions, Demos, feedback gathering, testing by customers

Estimated effort from participants will be 30 days

Link to registration: https://influence.sap.com/ct/s.bix?c=A0ED4C0C-A65B-4E18-9358-

0C813F49D2C6

https://influence.sap.com/ct/s.bix?c=A0ED4C0C-A65B-4E18-9358-0C813F49D2C6

https://influence.sap.com/ct/s.bix?c=A0ED4C0C-A65B-4E18-9358-0C813F49D2C6



Visa management - new SAP Cloud Platform service / extension App

The Visa Management Solution will be a service on SAP Cloud Platform to support companies that

hire expatriate (foreigner) employees and facilitate the process for these employees to obtain the

required work permit or visa to be to legally work in a country. The solution will be able to handle all

the work/permit visa processes from recruiting to on-boarding until the completion of the hiring

processes. The solution will also support renewal activities for existing employee work/permit visas.

The solution will manage, track and provide guidance for visa processes workflows. The Visa

Management Solution will offer the flexibility to meet any customer-specific business process

requirements. This phase of the project will suppose to be released to the customers in (Q4-2017)

In the second phase of development, the solution will support more types of visas processes, such as

visas for family members of employees, which we plan to be released early 2018. Also, there will be

continuous enhancement to the solution in 2018 and 2019 to meet the countries localization and

market needs. In the first release, the solution will target customers using SuccessFactors (Employee

Central - EC). However, future releases will leverage integration options with other SuccessFactors

modules (e.g. Recruitment), non-SAP products, and Government E-Services.

The Visa Management Solution will provide:

- End-to-end visibility of all visa types and processes in a single location

- Notifications of required actions and deadlines

- Bulk visa processing overseas for bulk hiring

- Visa processing for temporary or contingent workforce

We are looking for participants who are ready to share with us the legal requirements at their own

countries and the required processes to follow to handle their expatriate (foreigner) work visas.

This will be done through meeting, workshops and phone convinces to be able to get the best design

possible to the solution.

Link to registration: https://influence.sap.com/ct/s.bix?c=E8A93FC8-2A4B-4F88-AFB7-

DF075A6758AC

https://influence.sap.com/ct/s.bix?c=E8A93FC8-2A4B-4F88-AFB7-DF075A6758AC

https://influence.sap.com/ct/s.bix?c=E8A93FC8-2A4B-4F88-AFB7-DF075A6758AC



e-Tax Solution for Thailand running on SAP e-Documents


The Revenue Department of Thailand has issued a regulation to implement e-tax solution from 1st

January 2018. It will be mandatory for all businesses with revenue more than 30 million Thai Bhat.We

started to introduce SAP e-Documents solution, which is an E2E solution from the point of document

generation, automatically send the xml files to Revenue dept., receiving acknowledgement details

and storing in the details for audit purposes. While continuing to expand our e-Documents solution

to Thailand, we would like to collaborate with customers and partners to understand their business

needs.

Goal of the project

We aim to better understand the business processes and needs of our customers and get

recommendations. We have two main goals:

1. Understanding customer requirements with respect to Tax invoicing and compliant with Thailand

e-Tax legal requirement

2. Validate the current e-Documents solution and get feedback for extending the solution to meet

Thailand requirement


Participants would be familiarized with the tax invoicing process in Thailand that to be able to

provide feedback and discuss new ideas, requirements as well as the design. We would like to

brainstorm about e-Documents solution to build up an E2E e-Tax solution for Thailand.After the

initial call, we will hold separate sessions for discussion of:

• Value to your business with this new e-Documents solution

• Adoption of this solution into your business model


• Initial call to give an overview of the solution described (1 hour)

• During the project we will hold 1-2 onsite meetings, depending on your availability, to discuss the

solution, get feedback and discuss additional requirements.

Link to registration: https://influence.sap.com/ct/s.bix?c=DF302138-837F-4ECF-B46C-6B26EA6882A6

https://influence.sap.com/ct/s.bix?c=DF302138-837F-4ECF-B46C-6B26EA6882A6



SAP Health Engagement


SAP Health engagement solutions intend to lower the hurdle for patients to monitor and track their

wellbeing. The solution also intends to enable to enable remote care (for doctors/caregivers) and

also provides access to analytical insight for sponsor (customer). The solution is planned to be

extensible and will also contain an SDK for custom mobile application development

Where does the idea of this project come from?

Idea comes from the Business case in Personalized medicine where Health Engagement is a

important factor in improving health outcomes.

Goal of the project

Goal of the project is to address the following broad use cases: Provide platform to build and roll out

wellness programs: Monitor a patient’s health remotely and on an ongoing basis, leveraging input

from medical devices via a mobile application. Enable physicians to get access to their patient’s data

and see health trends, identify patients at risk and monitor adherence to drug regimen / treatment.

Care coordination: Pre and postacute care by aligning stakeholders who are concerned about the

patient's well being and treatment plan (patient, family, care givers, experts). Employee population

Health or wellness management For partners, the open approach in combination of a mobile health

development kit it provides a more efficient way to build consumer grade mobile apps including

device and sensor integration, by leveraging the native capabilities of the underlying mobile

device.What would you like to have achieved at the end of the project? We would like to validate the

desirability aspect of SAP Health Engagement with the customers.


The customers should provide us with insights into their Patient engagement process, with a focus on

the various people (Patients / Consumers, Doctors, Health Professionals and Care givers) involved

and the specific challenges that they have day to day. How could software support them? We are

also interested to know, how are the Patient engagement programs conceived and setup (Health

Program Managers). How are they updated on an ongoing basis? How are the new ones setup?How

do you want to involve participants into your project work?

Phone Conference calls, requirement reviews, Design thinking Workshops


Phone Conference calls, requirement reviews, Design thinking workshops and show and tell sessions

to collect customer feedback as needed by the project (some or all activities mentioned above).

The feedback will be collected in a structured way (a short catalog of open answer questions will be

the basis). A single point of contact at SAP will provide all the needed information and coordinate the

interactions. An introductory call will also take place to explain the scope of this CEI project, to



answer any questions and to plan the interviews. If there is interest, we will offer further calls or

visits to discuss the feedback, ideas and possible next steps. E.g. if both parties agree, fullday

workshops may take place toSAP Health Engagement SAP Customer Engagement Initiative Topic

Descr… / Contentdiscuss the product scope in detail. In that case, the customer would benefit by a

tight integration into the development process.


Approximately 1 day per month.

Link to registration: https://influence.sap.com/ct/s.bix?c=C0774B73-D957-4809-A85D-

376C34DAFC2A

https://influence.sap.com/ct/s.bix?c=C0774B73-D957-4809-A85D-376C34DAFC2A

https://influence.sap.com/ct/s.bix?c=C0774B73-D957-4809-A85D-376C34DAFC2A



End to End Data Modeling using SAP HANA 2.0

IntroductionSAP HANA provides an integrated web-based development workbench, “SAP Web IDE

for SAP HANA” (WebIDE). The SAP Web IDE for SAP HANA is an application, which runs on XS

Advanced engine (XSA) and provides graphical data modeling tools to build design time artifacts such

as Core Data Services (CDS) objects and Calculation Views. CDS objects helps to create design time

artifacts to model database objects. The calculation views helps to create data models that can be

used for multidimensional, graph data and spatial data analysis. WebIDE brings dramatic

improvements in terms of architecture and hence existing customers of SAP HANA Studio should use

the SAP HANA migration tools to migrate their models to HANA DB calculation views which are

compatible with WebIDE.The goal of this project is

1) To evaluate the data modeling tools with the customers for their use cases and to obtain their

feedback.

2) To evaluate the migration tools with the customers

3) To get feedback on user assistance offered for data modeling tools

4) To share best practices of data modeling with the customers and partners


1) Existing customers of SAP HANA studio or SAP Web IDE for SAP HANA can participate in this

project to evaluate SAP HANA data modeling tools and migration tools and share their feedback.

These evaluation helps us to understand the customer requirements and pain points much better

and there by improve the product.

2) Other SAP HANA Customers who are planning to use SAP HANA data modeling tools in future can

evaluate these tools for their use cases.


Activities include two days workshops at the customer's place and a short follow up meeting if

required.

Link to registration: https://influence.sap.com/ct/s.bix?c=BC587802-60E5-42F6-AE7F-5F173C7167E5

https://influence.sap.com/ct/s.bix?c=BC587802-60E5-42F6-AE7F-5F173C7167E5



Lighthouse Analytics - Intelligent Structured Guidance to Data

Driven Insights allows for Insights to Action


Challenge:Today’s job of a business user is facing multiple challenges in regards of data analysis, and

that gets even worse in the context of “big data”:Business user doesn’t know where and how to start

the analysis He finds it challenging to interpret the KPIs as well as finding the reasons for such a

behaviorHigh cost of information: there is long wait before analysis can start due to different

stakeholders involved (Business, IT)Predefined reports conflicts with data driven approach, which

captures the critical changes in businessToday’s business is changing rapidly, so that decision taking

has to keep up the paceAll of these leads to a business decisions, which are less accurate and ill

informed.

Solution:The solution offers a new Modern Analytical Application that helps and empowers the

Business users to get effective data driven Insights into their business data and transform those

Insights into recommendation helping users to take well informed business decisions.

It re-defines end-to-end “Analytical experience“ of the Business User by providing structured

guidance throughout the following main analysis phases:

LOCALIZE: identify the significant business areas.

DIAGNOSIS: find and explain root cause and key drivers, and predicting future behaviors

RECOMMENDATION: translate business insights into actionable items / decision options

Goal of the project

This project has been planned to ensure the new Modern BI Platform meets critical Analytical

requirements of the Business Users. Goal is to develop a product that can be quickly implemented

and used by organizations participating in this project. Participating customers will provide their

current critical business requirements and pain points. They would also get an opportunity to

influence features and function to ensure it meets their current as well as future needs in effective

management of maintenance strategies and programs. Customers would have possibilities to review

user experience of these new applications and test first beta release so that they could quickly use

this cloud based applications in their productive environment without any lengthy implementation

projects and training Needs

Role of the customers:

Customer can participate in this initiative at two Levels:

1. Co-Innovation

• Co-innovation customer gets involved in detailed process description, review features and function,

test user interaction and beta release



• Customers will work closely with SAP development team across entire development cycle, They will

have remote as well as face to face meeting at various interval to ensure clear and transparent

communication between business experts and SAP development team.

2. Advisor

• Customer participating under advisory role would be review the requirement documents created

by SAP development team and advice about validity of the requirements

• Participation from business owner and SAP EAM expertise is advisable

• Customers interested in participating as advisory role would attend regular web session and if

needed can test beta functionality


1. Requirement gathering via Design Thinking Workshop . - 2 Days

2. Review & Agreement of Scope of the Solution - 1 Day

3. Iterative Review of Development artifacts. - 2 hrs once in 2 Weeks

Link to registration: https://influence.sap.com/ct/s.bix?c=F3FD5B74-3774-4E85-8935-FD593980DF89

https://influence.sap.com/ct/s.bix?c=F3FD5B74-3774-4E85-8935-FD593980DF89



Workflow Manager for Next Gen Business Intelligence Admin Console


Eliminate pain point, Gain efficiency and reduce Total Cost Of Ownership for customers

Goal of the project

Workflow Manager is going to help Business Intelligence Customers to automate their huge lot of

manual activities. All applications in Admin console can leverage the capabilities of workflow

manager as well. Workflow Manager will be built with latest technologies like Active MQ,SAP UI5

technology all automation functionalities will be UI driven. We are planning to deliver lot of

predefined workflow templates and task template for most used functionalities. This will help

customers to use ready-made workflows for their requirements. We also provide flexibility to

partners to build new task templates to cater to unique needs of customers.

APIs of all workflows will be exposed which can be used by admins trigger tasks easily with different

set of data.This is expected to reduce 40% to 60% of Total Cost of Ownership.


We need to validate the functionalities and experience of our Workflow Manager with customers at

early stage. This is first of its kind of concepts coming into product, we would like see how customer

is using this features, what he finds it easy. What he finds it complex, what thinks is cool, what he

wants as enhancements, etc.

In Summary, we would like to take feedbacks on below features

1. Workflow Manager FRW

2. Architecture

3. Default Workflow templates and Task Templates

4. Custom Task Template

5. Reporting Framework


Early Feedback

Usage pattern

Likes and dislikes 5 hours per customer representative

Link to registration: https://influence.sap.com/ct/s.bix?c=F70120D2-964C-4DC7-80B5-

55A53512462A

https://influence.sap.com/ct/s.bix?c=F70120D2-964C-4DC7-80B5-55A53512462A

https://influence.sap.com/ct/s.bix?c=F70120D2-964C-4DC7-80B5-55A53512462A



SAP BusinessObjects Cloud content for Finance

End of 2016, we released the first wave of SAP BusinessObjects Cloud content, which is followed by

quarterly releases of new and enhanced content throughout 2017. The content is free-of-charge to

all SAP customers and makes it even easier to get started with SAP BusinessObjects Cloud or SAP

Digital Boardroom.

On our blog (https://blogs.sap.com/2016/11/18/sap-businessobjects-cloud-content/) you can find

further information, as well as the latest list of industries and LoBs that we have delivered. Four

months after our initial release, we are having more than 800 downloads already.Finance is one of

the key areas of focus for every industry. We deliver Financial KPIs which are relevant for all

industries, along with industry specific Financial KPIs (eg. Net net sales for Consumer Products).

With this initiative, we would like to invite SAP customers to provide valuable feedback, to help us

prioritize future enhancements as well as to contribute requirements and use cases for upcoming

Financial content – both generic and industry specific.

We currently plan that the users participating in this Project will have the chance to explore the

existing content hands-on in SAP BusinessObjects Cloud.

The Feedback will be collected through Questionnaires and Discussions.

Participants are expected to allocate about 2h to provide initial feedback.

Based on customer evaluations and iterative discussions we are planning on making adjustments

and present the results in additional 2h meetings.

Link to registration: https://influence.sap.com/ct/s.bix?c=BD8DD917-C3E9-4773-BA29-

B56D722372D5

https://influence.sap.com/ct/s.bix?c=BD8DD917-C3E9-4773-BA29-B56D722372D5

https://influence.sap.com/ct/s.bix?c=BD8DD917-C3E9-4773-BA29-B56D722372D5



Central design time

Where does the idea of the project come from?

Within a production environment machines are connected to manufacturing execution systems.

Within the industrie40 context machine orchestration takes place also on machine level where

machine units communicate among each other. Today processing components and connectivity

components are configured in a decentral way on shop floor level. There is no functionality to

distribute configuration from a central place to various edge components. At the same time, there is

no functionality which can provide a process overview. Because of the decentral configuration the

process itself exists only virtually. Debugging or a change of the process is challenging. Configuration

distribution needs a lot of manual effort. Machine orchestration is not plannable if there is no central

automation process maintenance.

Goal of the project

With the central design time the user can graphicly model a complete production process starting

from a routing (import from a manufacturing execution system) over machine orchestration

(automation) down to the message flow on shop floor level. From a central place edge configuration

is generated and distributed to the respective edge components while the user will always have an

overview about the whole process. Planning of production and automation flows can be done offline

without having connectivity to a real shop floor. Versioning of production projects and models

ensure rollbacks and/or data and configuration consistency.

What we expect? Efforts on customer side

• Regular calls – once a month will require preparation

• Willingness to be visited by us

• Willingness to invest time to prepare our visit, to give detailed feedback and comment on Progress

• Willingness to include end user in discussion and usability Tests

• Willingness to take par in a potential Design Thinking Workshop and later in usability tests

Link to registration: https://influence.sap.com/ct/s.bix?c=D497F0D9-FD7D-4504-B2F0-

4C86730B394A

https://influence.sap.com/ct/s.bix?c=D497F0D9-FD7D-4504-B2F0-4C86730B394A

https://influence.sap.com/ct/s.bix?c=D497F0D9-FD7D-4504-B2F0-4C86730B394A



Predictive Quality Management

Topic Details

Predictive Quality management analyzes data to uncover what machines are supposed to do versus

what they actually did to manufacture product. It also identifies what quality issues arose with the

product with the goal of finding correlations. These insights are used to understand quality issues,

avoid having them happen again, allow for early warnings, reallocate product and more.


Predictive Quality is a topic of interest for SAP for customer co-innovation and standard product

building. This project is intended as a call to action for potential customers interested in the

Predictive Quality topic to co-innovate with SAP on specific use cases they have and evaluate the

benefits accrued by using SAP technology.Where does the idea of this project come from?Extensive

research on the predictive quality topic was conducted as an offshoot of Predictive Maintenance

with high degree of customer interest. Based on this, the next step is proposed namely to co-

innovate with customers on this topic and further evaluate the feasibility of building standard

products in the area.

Goal of the project

The Goal of the project is identify customers interested in co-innovation with SAP on the topic of

Predictive Quality, define and develop use cases that can be developed in collaborative manner that

brings significant value to the customerWhat would you like to have achieved at the end of the

project?

Fully defined and developed use cases in the topic of Predictive Quality that solves deep customer

problems in the area of Quality


1. Provide use cases to SAP on the topic of Predictive Quality

2. Impart business knowledge pertaining to use cases to SAP co-innovation team

3. Provide data to SAP for use case development

4. Provide consulting support to SAP team during the process of use case solution development

5. Provide feedback at major co-innovation project milestones

6. Support to SAP during project implementation


Initial kick off call - 1 hour



Use case proposal from customer - 2 hours

Business knowledge on selected use cases to SAP - 8 hours ( 2 hours each session - upto 4 sessions)

Providing data to SAP for the use cases - customer dependent

Consulting support on use case during co-innovation project - 1 hour (once in 2 weeks)

Feedback on completion of project milestones - 1 hour ( monthly for 3 months)Implementation

support - 2 hours

Link to registration: https://influence.sap.com/ct/s.bix?c=8D3BA62D-6AF9-4A7E-BBCC-

147646D40100

https://influence.sap.com/ct/s.bix?c=8D3BA62D-6AF9-4A7E-BBCC-147646D40100

https://influence.sap.com/ct/s.bix?c=8D3BA62D-6AF9-4A7E-BBCC-147646D40100



Building Value Added Services on Blockchain


Are you interested in building blockchain based solutions or extending your existing applications?

Our SAP Cloud Platform Blockchain trial service will help you to get started. Integrated into the SAP

Cloud Platform it allows for an easy setup and management of Hyperledger blockchain nodes. Get

started with our example application to examine the potential of blockchain technology. Share your

feedback with us and help us to define value added services for scenarios like asset transfer,

document proof or track & trace that natively should be supported by the SAP Cloud Platform.

Role of customer

We are looking for customers who are willing to actively invest in the SAP Cloud Platform Blockchain

trial service offering, provide feedback and help define, shape and build value added services based

on the co-innovation approach. Beside business process knowledge the customer needs to make

sure that skilled developers are available to drive the development related activities of this project.

Ideally the customer plans to go live with a blockchain based solution within the next year.


We will setup an initial call to kick-off the project and clarify any open questions. Customers who

wish to partake will get access to our SAP Cloud Platform Blockchain trial service as well as receive

support to get their development efforts started. We will provide regular updates in form of monthly

or bi-monthly calls or newsletter communications to inform participants regarding the status of the

project, upcoming changes and to collect feedback. Separate work streams might be started for

different value added services depending on the customer interest.

Activities that are excluded from this project

As part of this project we will not be able to provide any general blockchain enablement and

education. There will not be any changes or customization to the provided service for individual

customer request. Any support beyond the listed actives above as well as roadmap and timeline

discussions will be excluded from this project. The SAP Cloud Platform Blockchain trial service

offering might be discontinued at any time.

Link to registration: https://influence.sap.com/ct/s.bix?c=472ABDE6-EC0D-4E17-A802-

F8BACC4AA3DE

https://influence.sap.com/ct/s.bix?c=472ABDE6-EC0D-4E17-A802-F8BACC4AA3DE

https://influence.sap.com/ct/s.bix?c=472ABDE6-EC0D-4E17-A802-F8BACC4AA3DE



Secure and Trusted Digital Wallet for Your Identity and Professional

Credentials


Many industries have realized that blockchain, the technology that underpins bitcoin and other

cryptocurrencies have technology benefits that go beyond cryptocurrencies and finance. Of these,

the most interesting aspect is the use of blockchain for issuing digital credentials ( Academic,

Employment).Institutions ( Universities, Employers ) issue credentials in a fully automated and safe

manner. The institution would issue credentials to individuals. The proof of which would be anchored

on the blockchain by issuing a transaction, which gets added to the block. This block is verified by

thousands, perhaps millions of computers distributed around the net. The verified block is added to a

chain, which is stored across the net, creating not just a unique record, but a unique record with a

unique history. Falsifying a single record would mean falsifying the entire chain in millions of

instances. That is virtually impossible.

Business Benefits:

• TrueRec provides the most efficient and trustworthy way for managing, issuing and verifying

credentials(Identity, Academic, Employment).

• Instantiations verification of candidates credentials. Thus helping companies to hire employees

faster.

• Credentials issued once can independently be verified through blockchain, eliminating the need for

companies to handling inbound calls to verify their alumni.

• TrueRec empowers applicants with full control over his data

Goal of the project

We would like to engage with customers to understand their current process, get validation around

our potential solution and define the roadmap to build the product. We ideally would like to work

with one or two co-innovation customers to leverage blockchain to issues credentials ( badges,

school transcripts, employment records ...)

Based on the validation feedback, we would like to build a decentralized digital credential issuing

platform that guarantees authenticity and significantly simplifies the process of issuing, sharing and

verifying digital credentials related to education, employment, and micro-credentials.This should

significantly streamline the process of issuing credentials and help institutions offload the process of

verifying the credentials of their employees, students, and alumni.


Based on the time commitment, we would like customers to help us on validation and/or potentially

a co-innovation with us.




We are flexible on the time commitment. We would like to work around the customer schedule to

make things easy. If a customer is limited to the time commitment, we can limit the activities to just

validation ( 4 Hours of commitment).If the customer want to be little bit more involved, we can

potentially embark on a co-innovation journey ( 20 hours of time commitment, with potential work

on their end)

Link to registration: https://influence.sap.com/ct/s.bix?c=5F11F252-171D-4A1E-955D-494F6954C1C1

https://influence.sap.com/ct/s.bix?c=5F11F252-171D-4A1E-955D-494F6954C1C1



API ""Publisher - Consumer"" User Experience


APIs are an important tool in today’s Digital space that unlocks enterprises from traditional means of

conducting Business to a more connected and engagement driven model that relies heavily on open

architecture as opposed to a point to point Integration. Businesses today no longer focus on

‘Products’ and ‘Service’ alone to lead them into the next generation of Enterprise economy. There

are endless possibilities that are apparent today. eg. understanding the Customer’s preference over

social channels, engaging with a wider audience by setting up collaborative networks, gaining

competitive insights by understanding buying patterns and a host of others. API Management is one

such offering from the SAP’s Cloud Platform that can bridge your Enterprise data into the consumer

driven digital ecosystem.

Goal of the project

We would like to validate how Customers and Partners who are building extension applications on

S4/HANA, IOT services, Machine Learning services or any other platform capability can Publish their

Services on the API Hub in a manner that their end users can consume these APIs in their own tenant

context to solve their Enterprise use cases. We would also like to validate how an API First approach

of modelling APIs can be offered so that the best in class APIs can be designed bottom up.


We are looking for Product managers, business development managers in Integration Space out to

solve connectivity challenges as well as Developers in the Application domain who would like to build

next generation Apps on the Cloud Foundry / Neo stack using Microservices, Fiori Applications


The format is flexible and individual. It can range from telcos to workshops depending on the

maturity in regards to the digital transformation phase and given availability.

Link to registration: https://influence.sap.com/ct/s.bix?c=C8CB782C-7A8F-410A-9E6C-

239AAB15A423

https://influence.sap.com/ct/s.bix?c=C8CB782C-7A8F-410A-9E6C-239AAB15A423

https://influence.sap.com/ct/s.bix?c=C8CB782C-7A8F-410A-9E6C-239AAB15A423



Simplify SAP Fiori Implementation Experience - end-to-end view

As SAP customer and partner, you are interested in efficiently adopting SAP Fiori. This CEI project

focus on simplifying your SAP Fiori implementation experience, from an end-to-end point of view. To

redefine the SAP Fiori Lifecycle, we consider the following phases:

1. EXPLORE Fiori Apps in bundled business scenarios fitting to your existing System Landscapes

2. SETUP and Connect on Premise with Fiori Cloud with a wizard like approach

3. CONFIGURE roles with Fiori Apps from multi-system and multi-version

4. DEPLOY Fiori apps on different platforms

5. RUN one Fiori Launchpad with Fiori Apps from multisystem and multi-version

6. TROUBLESHOOTING direct feedback via Fiori Apps and Launchpad

With your engagement, you will be able to influence.

It is very important for us to gather your feedback to develop the right things.

Estimated involvement will be up to 6 online meetings, each 30 min to 1 hour duration. Onsite visits

may be scheduled during the project.

Link to registration: https://influence.sap.com/ct/s.bix?c=47801A01-B26B-43ED-9F3B-5F32DF11796E

https://influence.sap.com/ct/s.bix?c=47801A01-B26B-43ED-9F3B-5F32DF11796E



Create full-stack apps with the new SAP Web IDE

Reason for project

SAP Web IDE this year is undergoing a complete overhaul – its biggest upgrade since it was first

introduced – and now caters to new types of developers (personas):

• Full-stack developer (creates all aspects of a new application: database, OData service, and UI)

• Service provider (exposes an OData service)

We would like to validate the new development environment and tools and make sure they fit the

needs and expectations of our users (especially our new developers), and discover what additional

features and user assistance we can provide.

Goal

In the end, we hope to:

• Get a better understanding of the new personas – their needs and workflows

• Discover problems that prevent users from doing their tasks in the new IDE

◦UI issues

◦Knowledge/understanding gaps

• Identify new usability requirements:

◦UI changes

◦Better user assistance (both ways to deliver information and missing information)

Role of customer

Customers will provide information about their pain points:

• Using the old SAP Web IDE

• Using the updated SAP Web IDE (in usability tests)

• Using IDEs in general Customers will also provide their ideas (and mockups via design-thinking

workshops) for improving SAP Web IDE, including:

• Better UIs and layouts

• Features they'd like to see

• Information they feel they need

• New and better ways to present information they need

Customers will have experience with IDEs, and at least some experience building apps with SAP Web

IDE. Some experience with building full-stack apps is preferred. Ideally, customers will be able to

provide a team of developers for usability tests and interviews.




Users will take part in the following activities:

• Usability testing of the new features (generally 1 session of a couple of hours per user)

• Interviews to discover the customer's opinion of new features and what additional user assistance

would be helpful (generally 1 session of 1 hour per user)

• Design-thinking session to help create additional features/user assistance aids (half-day or full-day)

• Monthly/bi-monthly status call on the CEI results as well as general updates on SAP Web IDE

Link to registration: https://influence.sap.com/ct/s.bix?c=2ACC3B0D-23CE-447F-AF04-

1ED79C3168E0

https://influence.sap.com/ct/s.bix?c=2ACC3B0D-23CE-447F-AF04-1ED79C3168E0

https://influence.sap.com/ct/s.bix?c=2ACC3B0D-23CE-447F-AF04-1ED79C3168E0



Next Generation of SAP App Center: User Research


SAP App Center is the new generation of the SAP Store, a marketplace where SAP customers and

partners will be able to discover, try, and online purchase SAP solutions and services. We would like

to speak with our customer's purchasers or purchasing managers in order to better understand their

needs, and get their feedback on some design concepts

Goal of the project

1.Have a solid understanding of our business user's persona (purchaser / purchasing manager):

profile, current workflows, needs and paint-points

2.Validate our design concepts with our users, and incorporate their feedback into product

development


Conduct 6-8 on-site interviews with purchase managers. 1 hour each


• Initial call for introduction of the project

• 6-8 interviews, 1 hour per interview

Link to registration: https://influence.sap.com/ct/s.bix?c=68BA8356-F865-4BF9-B117-ED3BD2945BF3

https://influence.sap.com/ct/s.bix?c=68BA8356-F865-4BF9-B117-ED3BD2945BF3



New capabilities for SAP Cloud Platform Workflow

After announcing the general availability of SAP Cloud Platform Workflow, we are now planning the

next releases and next new features for this service.

In this project, we would like to evaluate our current plans going forward in the areas of workflow

design, task management with My Inbox, operations and APIs. Receiving early feedback while sharing

our concepts and roadmap in detail is key for the further success of the product.

We are planning for regular monthly calls (1-2 hrs) to present and discuss our concepts and planned

features and if possible, conduct dedicated workshops on specific topics.

Link to registration: https://influence.sap.com/ct/s.bix?c=F3D9868B-4BEE-4E5F-A5CA-293EE6595E17

https://influence.sap.com/ct/s.bix?c=F3D9868B-4BEE-4E5F-A5CA-293EE6595E17



Extend SAP S/4HANA as the digital core with SAP Cloud Platform


SAP Cloud Platform is the extension platform from SAP that can be used to implement new

workflows or modules on top of existing SAP solutions to meet the agile corporate processes and line

of business requirements.Since enterprises want to achieve competitive advantage with optimized

business processes, they often rely on customer-specific extensions of their enterprise software. In

most cases, companies intend to:

• extend the functional scope (e.g. by adding custom-specific application logic, creating new business

models, integrating other solutions, etc.)

• extend the individual reach (by enabling access for more internal and external users, offering

mobility solutions, and so on)

Goal of the project

We want to engage participating customers or partners to understand their business needs and

requirements on building S/4HANA extensions with SAP Cloud Platform. By building extensions,

customers can extend their reach, become more agile with their innovation and maintain higher

flexibility. As for partners, they can use the extensibility concept to build compelling partners

solutions for SAP customers to extend scope and reach of SAP S/4HANA.


Customers and partners will share their business scenarios, technical requirements and will validate

together with our product team the forthcoming development plans.


Depending the availability of the customers or partners, we can set up some follow-up conference

calls (bi-weekly or monthly) or on-site workshops based on their interests and needs for more deep-

dive information for their projects.

Link to registration: https://influence.sap.com/ct/s.bix?c=584B3F21-44F8-4434-898E-B7CAB57A7595

https://influence.sap.com/ct/s.bix?c=584B3F21-44F8-4434-898E-B7CAB57A7595



Validate the new SAP Cloud Platform documentation


We now provide a new structure of the SAP Cloud Platform documentation that combines different

environments. In addition, we have integrated the documentation of more than 30 services. We

want to better understand the needs and expectations of our customers, the way they use our

documentation and what challenges they face. This is why we would like to validate with them the

following:

• Categorization on SAP Cloud Platform product page

• General content organization and navigation

• New structure combining the documentation for Neo and Cloud Foundry environments

• New feature scope description document, which is an official deliverable describing the product

scope and has legal customer implications.

• Dynamic consumption of content for the release notes that allows users to personalize their

content and focus only on the amount of information and the level of detail they need

• Harmonization of services and their release notes

Goal of the project

To validate the SAP Cloud Platform documentation setup and to identify points for enhancements.

Also, we would like to discuss the requirements of the users for the documentation.


We would like to get feedback on the usability of documentation from users interested in or using

SAP Cloud Platform and its services.


3-5 sessions as each session will be about 1-2 hours.

Link to registration: https://influence.sap.com/ct/s.bix?c=3446C424-6173-478A-A260-4FC80D544A99

https://influence.sap.com/ct/s.bix?c=3446C424-6173-478A-A260-4FC80D544A99



The redesigned SAP Help Portal - Tell us what you think about it


The SAP Help Portal was redesigned. The SAP Help Portal is now search-driven allowing readers to

search for product pages and also individual documents. You can now furthermore refine your search

by filtering search results according to certain criteria, give feedback on the content, download and

print PDF files, and share content with others. The design of the SAP Help Portal has become more

modern and more interactive. We would now like to gather feedback on the usability, the design,

and the new functionalities.

Goal of the project

Based on the feedback, we would like to pinpoint potential areas for improvement.


Participants can give their feedback either in feedback session in a phone call.


Each feedback session should take about an hour and will cover an interview and hands-on activities.

Link to registration: https://influence.sap.com/ct/s.bix?c=EB6462CC-E608-4641-B9B2-69CB061B13B2

https://influence.sap.com/ct/s.bix?c=EB6462CC-E608-4641-B9B2-69CB061B13B2



Assess and Test New User Assistance Prototypes

At the SAP User Assistance Prototyping Lab our job is to come up with new ways to help our users

when they use our software. Whether it’s helping you to create your own custom help content,

building dashboards that give you all the help you need in one place, enhancing your work

environment with Virtual and Augmented Reality, producing interactive media content, or adding

proximity-based help for IoT applications, our passion is to come up with clever and innovative ways

of making life easier for users.As part of our research and development process we need real users of

SAP products to test our prototypes and give us their feedback on an ongoing basis. This helps us to

refine our designs, and then validate them so that they can be implemented across the Company

YOUR ROLE

We would like you to work alongside us as we design and test the next generation of User Assistance.

If you like trying out new technologies and giving brutally honest feedback about what works, and

what doesn’t work, you’re exactly the person we need. If you have ideas for how we can make it

easier to get help for SAP products, and would like to help shape the design of new prototypes, this is

your chance!

We’re looking for people who can help us transform User Assistance by:

1. Arranging a small group of their colleagues to help us test User Assistance prototypes on a regular

basis.

2. Trying out our prototypes and telling us what works and what doesn’t work.

3. Acting as an advocate for users and telling us what they need from UA.

PLANNED ACTIVITIES:

• Initial kick-off call to explain project in more detail and to answer questions

• Telephone interviews to learn more about participants and their interests

• Quarterly review calls to showcase work in progress and get feedback

• Ad hoc user testing sessions

• Final project call

Link to registration: https://influence.sap.com/ct/s.bix?c=3CC21228-85E6-4EE9-9B2D-F0A015AC11F8

https://influence.sap.com/ct/s.bix?c=3CC21228-85E6-4EE9-9B2D-F0A015AC11F8



A New Approach to Product Training Using Transmedia Storytelling

In everyday life, we learn about things from a variety of sources, and a variety of different media. For

example, you might find out about a breaking news story by receiving an SMS or an instant message

from a friend. You might search in your news app for updates from news agencies. If it’s a fast-

moving story, you might check for updates from eye witnesses on Twitter and watch videos on

YouTube. As the story develops, you might watch the TV to see a news bulletin. You may even read

blog posts or read newspaper articles later on that day.All of this seems like a lot of work but we do it

instinctively and without realising it. What’s more, we actually become absorbed in the process of

finding information, assimilating it and even sharing it. Imagine if learning how to use software could

be this engaging and this rewarding? Transmedia storytelling is the technique of telling a story across

multiple channels or platforms simultaneously. By splitting information into different formats, we

make information more accessible, more engaging and more interactive. Not only does learning

become more interesting but, because it mimics how people learn in the real world, it becomes more

effective.

ABOUT THIS PROJECT

SAP provides various sources of product knowledge to our customers in the form of classroom

training, User Assistance and e-learning, to name just a few. The aim of this project is to examine

how these resources can be woven together to provide a seamless, enjoyable and highly effective

transmedia learning model. We want to find out whether our customers are interested in using a

transmedia approach to provide SAP product training to their users. Using a variety of activities, we

want to find out what products and training scenarios are most suited to this blended approach to

learning. We then want to develop a pilot project to test the effectiveness of transmedia and develop

guidelines for its use.

YOUR ROLE

We would like you to work alongside us to help us design and test a new dimension in product

training. We’re looking for people who can help us transform User Assistance by:

1. Working with us to identify potential learning scenarios

2. Advising us on subject matter to make training materials as realistic as possible

3. Assembling a group of colleagues who can take part in a pilot transmedia project

4. Providing feedback on the process of developing a transmedia project and its effectiveness.

PLANNED ACTIVITIES:

• Initial kick-off call to explain project in more detail and to answer questions

• Telephone interviews to learn more about participants and their interests

• Site visits with interviews, observation etc. to identify suitable training scenarios

• Design Thinking sessions to brainstorm ideas for transmedia Content



• User testing and Feedback

• Final project call

Link to registration: https://influence.sap.com/ct/s.bix?c=F55DD539-DBCA-4707-82F9-

84E1E04DFB20

https://influence.sap.com/ct/s.bix?c=F55DD539-DBCA-4707-82F9-84E1E04DFB20

https://influence.sap.com/ct/s.bix?c=F55DD539-DBCA-4707-82F9-84E1E04DFB20



Power User Experience for SAP S/4HANA Cloud


With SAP S/4HANA Cloud, SAP is providing a new generation of business applications – simple

enterprise software for big data and agility.SAP S/4HANA Cloud is fully built on the in-memory

platform, SAP HANA. Using the advanced potential of SAP HANA, SAP S/4HANA Cloud is designed for

business and provides instant insight by using a single source of truth, real-time processes, as well as

by dynamic planning and analysis.

Goal of the project

Power users are main players across the entire lifecycle of an SAP S/4HANA Cloud system. They

strongly influence how standard business processes are adapted to customer requirements. They

discuss and design possible changes and improvements to process flows. Power users also play a

crucial role with respect to the initial success of the solution deployment, end user training and

support, system and process monitoring, as well as the continuous optimization after go-live and are

a link to SAP Support. The project aims on a holistic concept for the best possible power user

experience in S/4 HANA Cloud. We work on all touch points of a customer’s power users from the

first contact to scoping, implementing, running the system and decommissioning. So the Power User

Experience project embraces the entire lifecycle of an SAP S/4 HANA Cloud system with

SAPACTIVATE (SAPs implementation methodology) and shapes the UX design in different power user

roles to improve the overall customer experience.


We would like to get insights and collect feedback from our S/4HANA Cloud customers and their

power users on their journey to a running S/4HANA Cloud system. We would like to see the

processes, steps and tools they used to

• scope their project,

• manage their system,

• configure their solution

• manage their tasks and

• run their system.

For this the project team picked certain areas to look at in more detail: End to End Experience -

onboarding, delegating tasks and setting up the system as a whole - including Analytics (focus on KPIs

and report handling), Output Management (mails, printers, bills), Overview Page and Digital Support

Experience (linking the power user to SAP Support).

How do you want to involve participants into your project work?



We would like to interview power users on their learnings and insights and ask them to

• Share their business vision and pain points

• Share their technological expectations and issues regarding onboarding, scoping and configuration

• Give their understanding of their end-to-end experience in cloud environments

• Validate our new UX concepts and designs


A central kick-off call will be followed by individual engagements depending on customers’

engagement level and time commitments.

Link to registration: https://influence.sap.com/ct/s.bix?c=939F682C-C0E6-4169-A863-CB620D7FE397

https://influence.sap.com/ct/s.bix?c=939F682C-C0E6-4169-A863-CB620D7FE397



Nimbus: Re-think the SAP Cloud Platform End-to-End Experience


“Nimbus” is a project which covers the end-to-end experience of the SAP Cloud Platform from

discovery to productive use. Our project was born after SAP recently announced a major evolution of

the SAP Cloud Platform as the basis for our customers to accelerate their digital transformation.

Project “Nimbus” should help evolve the SAP Cloud Platform into THE leading Enterprise Cloud

Application Platform by designing the end-to-end experience which enables customers and partners

to understand the platform’s value and to successfully design, develop and run applications. Besides

many technical capabilities, we will bring the overall platform experience to the next level. We want

to understand the customers’ needs when it comes to platform as a service and to provide a

delightful experience.

Goal of the project

We would like to engage with our customers to understand how the SAP Cloud Platform would

support their cloud strategy, and what are their needs from discovery to productive use. In addition,

we would like to get a better understanding about who is involved in which phases of the selection

and operation processes and what their typical tasks are.

Customers have the possibility to get earlier insights in the future of SAP Cloud Platform and to

directly influence it. In project “Nimbus” we are following the design thinking approach and currently

we are in a stage where we are:

• researching and investigating new perspectives and roles in order to understand how they can be

integrated into the overall user experience and also to understand how we can create a delightful

experience

• validating our customer journey we built based on the feedback we received so far

• building a story from a partner perspective

• working on defining the general design principles


We seek customers who have experience with cloud platforms and ideally are using SAP Cloud

Platform, even if only in Proof of Concept projects. We would involve the participants in vision

workshops, ideation and validation sessions, and other activities for improving and shaping the next

level of the SAP Cloud Platform.


An ideal collaboration would last between 3 to 6 months to provide us sufficient freedom to

research, ideate, iterate, and validate solutions. We would like to suggest the following procedure to

build up the partnership:

• Initial Call



◦Get to know the project team and participants form customer side

◦Plan collaboration activities

• Vision workshops: Onsite visits, conduct workshops with involved people (Optional, based on

customer availability)

• Validation sessions: Onsite or remote

Link to registration: https://influence.sap.com/ct/s.bix?c=0FA6B39D-798C-496A-8CFF-

DE1D1AF0A802

https://influence.sap.com/ct/s.bix?c=0FA6B39D-798C-496A-8CFF-DE1D1AF0A802

https://influence.sap.com/ct/s.bix?c=0FA6B39D-798C-496A-8CFF-DE1D1AF0A802



Enhance theming for SAP Fiori 2.0

We at SAP know from our experience that branding is a very important topic for you. And we want to

enable you to integrate your identity in our products. This is why the UI Theme Designer was created.

In it we gave our best to fulfil all your branding needs. Still, we believe there are is a lot of potential

to improve your theming experience. That’s why we want to get in contact with you. We would like

to understand how theming is currently handled within your organization. Who are the

stakeholders? How is the process? What are the current pain points that you are facing? Are there

other systems that also get themed? On the other hand we would like to understand what kind of

elements are needed for a successful branding. We would like to kick off the project with a workshop

at one of the SAP offices. This one day workshop is important to get insides and also to directly work

with you on possible ideas. As the next step we sketch out a concept based on your insides. To get

your feedback we plan to set up calls on a quarterly basis (rough estimation).

In the end our goal is to present a concept how the UI Theme Designer can be enhanced to provide a

quick and easy theming solution for you next year. We are targeting customers which are currently

planning to theme Fiori 2.0 or have a themed Fiori 2.0 version running. This includes SAP S/4 HANA. It

would be beneficial if you participate with a cross-section of the stakeholders (IT / Marketing /

Branding / External Agency / ...) involved in the theming process.

Link to registration: https://influence.sap.com/ct/s.bix?c=3028B1C9-4AF1-43A6-96C3-

10B9B03720AB

https://influence.sap.com/ct/s.bix?c=3028B1C9-4AF1-43A6-96C3-10B9B03720AB

https://influence.sap.com/ct/s.bix?c=3028B1C9-4AF1-43A6-96C3-10B9B03720AB



User Experience Feedback for SAP Fiori applications


This project is aimed to get our customers engaged in working together with SAP to ensure the best

possible user experience for SAP Fiori applications. Our intention is to open a continuous dialogue

with our customers around Fiori Design, User Interfaces and User Experience.

Goal of the project

The goal of this initiative is to provide our customers with a direct channel to the designers who are

shaping the SAP Fiori user experience. With this, we want to:

• Give customers the opportunity to contribute to the design of the SAP Fiori user experience.

• Give customers early insights into our ongoing SAP Fiori designs, and an opportunity to share their

feedback.

• Provide a forum for SAP early adopters to engage and work together with us on upcoming

innovations, improvements, and enhancements. For us, the customer engagement initiative is an

invaluable opportunity to understand our customers’ landscapes and requirements. It allows us to

understand how SAP Fiori end users interact with our interfaces, and to get our customers on board

as we create tomorrow’s enterprise software.


Any customer stakeholder with interest in Fiori User Interfaces and it user experience.


We have varied ongoing activities regarding several Fiori topics available for our participants during

the year:

• Recurrent Show-case calls to feature current and upcoming Fiori Topics

• Surveys and Interviews dedicated to particular Fiori Topics

• Co-innovation opportunities

• Fiori Design Thinking workshops

Link to registration: https://influence.sap.com/ct/s.bix?c=674FA840-7DF0-47AE-9E51-C909A346B0C9

https://influence.sap.com/ct/s.bix?c=674FA840-7DF0-47AE-9E51-C909A346B0C9



Customer Feedback and Validation of Fiori Components


In SAP, we are aware that opening a continuous dialogue with our customers and end-users is the

best way to ensure the best User Experience for SAP products. Partnering with our customers to

discuss how they use Fiori applications gives us the opportunity to better define our Fiori design

applications.

Goal of the project

The goal of this initiative is to provide our customers with a direct channel to the designers who are

shaping the SAP Fiori user experience. With this, we want to:

• Give customers the opportunity to contribute to the design of the SAP Fiori user experience.

• Give customers early insights into our ongoing SAP Fiori designs, and an opportunity to share their

feedback.

• Provide a forum for SAP early adopters to engage and work together with us on upcoming

innovations, improvements, and enhancements. For us, the customer engagement initiative is an

invaluable opportunity to understand our customers’ landscapes and requirements. It allows us to

understand how SAP Fiori end users interact with our interfaces, and to get our customers on board

as we create tomorrow’s enterprise software.


We are interested in engaging with any customer with interest in Fiori User Interfaces and it user

experience.


We have varied ongoing activities regarding several Fiori topics that are available for our participants

during the year:

• Recurrent Show-case calls to feature current and upcoming Fiori Topics

• Surveys and Interviews dedicated to particular Fiori Topics

• Co-innovation opportunities

• Fiori Design Thinking workshops

We at SAP are proud to bring innovation and quality through using the Design Thinking methodology,

a core part of which is validating with the users and implementing their feedback as early as possible.

The SAP Customer Engagement Initiative is a way for us to stay true to these principles and deliver on

the promise for more usable apps

Link to registration: https://influence.sap.com/ct/s.bix?c=F0D54048-0C74-407F-B443-0ECFC35EF6A9

https://influence.sap.com/ct/s.bix?c=F0D54048-0C74-407F-B443-0ECFC35EF6A9