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    General Operation & RiskManagement of BMCB

    ACKNOWLEDGEMENT

    This is the fact that Success can never be achieved single handled. The

    project work is always an outcome of team efforts. A number of people have

    contributed towards making this project a success. Some have given advice,

    contributed towards making this project a success. Some have given advice, while

    some have given their valuable suggestions. Without the help and guidance of The

    Bhuj Mercantile Co-operative Banks staff members we would have neither instigate

    nor accomplished this project to such a great extent. So we are very much thankful to

    all of them for their kind co-operation and their efforts that made complete this project

    successfully.

    We express our deep sense of gratitude and special thanks to Mr. Mahendra

    Morabia (Chairman) and Mr. V. P. Shankarwala ( Branch manager ), who gave us to

    grab the opportunity our talent. We extent our sincere thanks to project guides Mr.

    Ravi Pamwani (Assistant Manager), Mrs.Anjali Mulchandani (Chief Officer),

    Mr.Hitesh Tank (EDP Clerk), Mr. Ashok Mishra (Chief Officer), Mrs. Charanjeet

    Panjriwala (Officer),Miss Sandhya Tanna (Clerical staff) of BMCB Gandhidham

    branch who helped us during the course of our project and for their gracious attitude.

    We would like to thank the full staff of BMCB and would admit that they were very

    cooperative and willing to share information.

    We take this opportunity of expressing our heartiest gratitude to Dr.

    Sampada Kapse and Prof.Suresh lalwani, faculties of TIMS for their kind cooperation

    and guidance for the project. We thank them for their special interest, counsel and

    encouragement.

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    EXECUTIVE SUMMARY

    This study is attempted with an objective of getting knowledge regarding

    risk management, policies and procedure of The Bhuj Mercantile Co-operative Bank

    Ltd., Gandhidham Branch. The whole project also gives us the knowledge regarding

    core banking that is operational banking with risk associated with each activity. And

    analysis of activities is done to understand the risk and its measuring tools.

    Risk is inherent in any walk of life in general and in financial sectors inparticular. Till recently, due to regulated environment, banks could not afford to take

    risks. But of late, banks are exposed to same competition and hence are compeled to

    encounter various types of financial and non-financial risks. Risks and uncertainties

    form an integral part of banking which by nature entails taking risks.

    Thus the basis idea behind studying and analyzing the financial terms is not

    only comparing their performance but to find out the scope and importance of it.

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    DECLARATION

    We, Komal Lalwani and Dinky Khandor students of Tolani Institute of

    Management Studies, perusing post graduate diploma in business management declare

    that the summer training project report prepared by our self at BMCB is our original

    work and is based on study we have undertaken during two months training at BMCB

    Dinky Khandor Komal lalwani

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    OBJECTIVE

    As we all know without aim life is nothing; in the same way each and every

    activity also requires specific objective. Following were our objectives for this

    project.

    To study the banking operations in detail and risk associated with it.

    To obtain general information about risk management and its measuring

    tools. Measures taken by bank to reduce the risk which are faced by them.

    To get the deeper knowledge of the banking sector.

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    METHODOLOGY

    Primary data:

    Personal meetings with manager constituted as our basic source of

    information. This includes discussion on various topics in different department and

    with concerned person.

    Secondary data:

    Our secondary data constituted from various websites related to risk management.

    The names of the websites respectively are mentioned in the bibliography.

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    [1] INTRODUCTION

    [1.1] Introduction of Banking

    Define: Banking

    Banking regulation act of India, 1949 defines banking as financial

    intermediary that accepts deposits and channels those deposits into lending activities.

    Banks are a fundamental component of the financial system, and are also active player

    in financial markets. The essential role of a bank is to connect those who have capital

    (such as investors or depositors), with those who seek capital (such as individuals

    wanting a loan, or businesses wanting to grow). Accepting ,for the purpose of lending

    or investment of deposits of money from the public ,repayable on demand or

    otherwise and withdrawals by cheques, drafts, and order or otherwise.

    The RBI was established to organize effective control over the currency

    management in the interest of country benefits and to maintain financial stability. The

    power of control and supervise the cooperative bank is with the RBI. The UCB is

    wedded to the social objectives with a strong sense of social purpose. It has

    democratic management and predominantly a democratic character which is the

    essence of co-operation.

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    ABOUT BANKS

    An institute providing banking service is known as a bank. This

    institute continuously tries to maintain balance between profitability and

    liquidity. For maintaining this balance the management of the bank must be of a

    high level. The History of banking in India dates back to the early half of the

    18th century. 3 Presidency Banks that were established in the country namely

    the Bank of Hindustan, Bank of Madras and Bank of Bombay can also be

    referred to as some of the oldest banking institutions in the country. The State

    Bank of India that was earlier known as the Bank of Bengal is also one of the

    oldest in the genre.

    IN modern age, banks have become centres of faith of millions of

    persons that is why in real life its meaning has been derived as a place of

    putting faith. For expressing faith it is said proverbially, I bank on you. Such

    deposits are used for lending to others and not for financing its own business of

    any kind. The term lending includes both direct lending to borrowers and

    indirect lending through investment in open market securities. A bank generates

    a profit from the differential between what level of interest it pays for deposits

    and other sources of funds, and what level of interest it charges in its lending

    activities. This difference is referred to as the spread between the cost of funds

    and the loan interest rate.

    Banks safeguard money and valuables and provide loans, credit, and

    payment services, such as checking accounts, money orders, and cashiers

    checks. Banks also may offer investment and insurance products. In spite of

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    these changes, banks continue to maintain and perform their primary role

    accepting deposits and lending funds from these deposits.

    BANKING SECTOR IN INDIA

    The banking sector is a lifeline of any modern economy. It is one of the

    important financial systems, which plays a vital role in the success / failure of any

    economy. Banks are one of the oldest financial intermediaries in the financial system.

    They play an important role in the mobilization of deposits and disbursement of credit

    to various sector of the economy. The banking system is the fuel injection system

    which spurs economic efficiency by mobilizing savings and allocating them to high

    return investments.

    The banking system reflects the economic health of the country and

    efficiency of financial system, which, in turn, depends on a sound and solvent banking

    system. A sound banking system efficiently deploys mobilized saving in productive

    sectors and a solvent banking system ensures that the bank is capable of meeting its

    obligation to the depositors.

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    Types of bank

    Public sector banks in India - All government owned banks fall in this variety.

    Besides the RBI, SBI and its associate banks and about 20 nationalized banks. Many

    of the regional rural banks that are funded by the government banks can also be

    clubbed in this genre.

    Private sector banks in India - A new wave in the banking industry came about

    with the private sector banks in India. With policies on liberalization being

    generously taken up, these private banks were established in the country that also

    contributed heavily towards the growth of the economy and also offering numerous

    services to its customers. Some of the most popular banks in this genre are: Axis

    Bank,HDFC Bank, ICICI Bank, Kotak Mahindra Bank and SBI Commercial and

    International Bank.

    Cooperative banks in India - With the aim to specifically cater to the rural

    population, the cooperative banks in India were set up through the country. Issues

    like agricultural credit and the likes are taken care of by these banks.

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    SERVICES OFFERED BY BANKS:-

    Although the type of services offered by a bank depends upon the

    type of bank and the country, services provided usually includes:

    1. Acceptance of deposits from the public.

    2. Lending out money to companies and individuals.

    3. Facilitating money transfers such as online transfers and Demand drafts.4. Issuing credit card, ATMs and debit card.

    5. Internet banking.

    6. Storing valuables particularly in a safe deposit vault or lockers to keep

    jewellery.and valuable documents of customers in safe custody.

    7. Acting as trustees.

    8. Acting as intermediaries for customers to buy and sell securities on their

    behalf, making and receiving payments on behalf of its depositor.

    9. Issues letter of credit, Bank Guarantees.

    10. Issues travellers cheques for the convenience of customers.

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    [Chart-1] STRUCTURE OF BANKING IN INDIA

    ABOUT CO-OPERATIVE BANKS

    Co-operative bank is a special form of business organization aiming

    at the economic enlistment of the members and laying a great emphasis on

    moral principles and human value. The cooperative bank gave a special task of

    taking up the responsibility of helping the economically weaker and poor as

    well as other marginal sector of the society. These banks originated in India

    with enactment of the cooperative credit societys act of 1904. a new act was

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    passed in 1912, which provided for the establishment of cooperative banks by

    the union of primary credit societies and individuals.

    The Co-operative banks have a history of 100 years. The Co-operative

    movement originated in the west, but the importance that such banks have

    assumed in India is rarely paralleled anywhere else in the world. Their role in

    rural financing continues to be important even today, and their business in the

    urban areas also has increased phenomenally in recent years mainly due to the

    sharp increase in the number of primary co-operative banks.

    While the co-operative banks in rural areas mainly finance agricultural

    based activities including farming, cattle, milk, hatchery, personal finance etc.

    along with some small scale industries and some employment driven activities,

    the co-operative banks in urban areas mainly finance various categories of

    people for self employment, industries, small scale units, home finance,

    customer finance, personal finance etc. Some of the co-operative banks are

    quite forward looking and have developed sufficient core competencies to

    challenge state and private sector banks.

    According to NAFCUB the total deposits & lending of Co-operative

    banks in much more than Old Private Sector Banks & also the new private

    Sector Banks. This exponential growth of Private Sector Banks is attributed

    mainly to their much better local reach, personal interaction with customers, and

    their ability to catch the nerve of the local clientele.

    [1.2] Introduction of BMCB

    [Table-1]The Bhuj Mercantile Cooperative Bank

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    NAME THE BHUJ MERCANTILE CO-OPERATIVE BANK LTD.

    CORPORATE

    OFFICE

    PLOT NO. 19, SECTOR NO. 9, OPP.SBI,BMCB HOUSE,

    BANKING AREA GANDHIDHAM- 370 201

    TYPE PUBLIC

    ESTABLISHED 2001

    LOCATION GANDHIDHAM

    KEY PERSONS SHRI MAHENDRA MORABIA( CHAIRMAN)

    SHRI (VICE CHAIRMAN)

    SHRI (MANAGING DIRECTOR)

    GENERAL

    MANAGER

    MR.. V. P. SHANKARVALA

    INDUSTRY BANKING

    ` FINANCIAL SERVICE

    WEBSITE www.bmcbonline.com

    DEPOSITS Rs.2279751046.49

    LOANS &

    ADVANCES

    Rs.1071827396.42

    NET INCOME Rs.10593527.64

    NO. OF

    EMPLOYEES

    24

    http://www.bmcbonline.com/http://www.bmcbonline.com/
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    Need is the origin of creation. True, The Bhuj Mercantile

    Cooperative Bank Limited was registered in April 1994 and commenced

    Banking Business on 15/05/1995 with Bhuj branch. The Bank has been

    promoted by its Founder Chairman Shri Mahendra H. Morabia (Chartered

    Accountant).

    The Bhuj Mercantile Cooperative Bank comes under the control of

    RBI and UCB. To maintain the working of the bank properly the first step is to

    study the basic operations of the bank. The basic operations help to study

    management of the bank. The main power to control the currency supply in the

    economy rests with the RBI. By credit control analysis is the way to find how

    the bank maintains its liquidity

    BMCB VISSION STATEMENT: To maximize customers and

    shareholders value continuously.

    BMCBS POLICY TO SURVIVE IN COMPETITIVE BANKING

    SECTOR

    Prime motto ANYTIME ANYWHERE BANKING SERVICE.

    BMCB is the ONLY Cooperative Bank to have DOUBLED its Deposits

    from 2001 to 2003 in the aftermath of MMCB crisis.

    BMCB is the FIRST Bank in India to give ANYTIME ANYWHERE

    BANKING through leased line and Optical Fiber Cable interconnectivity linking ALL

    EIGHT BRANCHES. The NON PERFORMING ADVANCES of the Bank are NIL for NINE YEARS

    IN A ROW! This shows SOUNDNESS of the Loans and Advances APPRAISEL,

    DISBURSEMENT AND RECOVERY system in the Bank.

    BMCB- The only Bank in the Country providing 365 days non-stop complete

    banking. It offers 24hours total banking along with Telebanking, Homebanking and

    ATM services.

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    BMCB believes in CUSTOMER SATISFACTION (provides the banking

    product as per the requirement of the customer.

    BMCB takes into consideration the SOCIAL RESPONSIBILITY (like

    maintenance of amusement park, school, hospital etc).

    BMCB also provides BORROWERS FRIENDLY LOAN schemes.

    BMCB has also made the special DEPOSIT SCHEMES for senior citizens, NRI,

    shareholder.

    Every service provided by BMCB is VALUE INTENSIVE AND COST-

    EFFECTIVE.

    BMCB have been in the forefront in removing economic backwardness of Kutch

    district by providing TIMELY, QUICK AND CONTINUOUS finance to various

    sectors.

    Opened up its branches at many places in Kutch. It has its eight branches spread

    all over Gujarat which include:

    [Table-2] Different Branches of BMCB

    Sr. no Branch Opening year

    1 BMCB Bhid Bazaar now

    (Market Yard) Bhuj

    1995

    2 BMCB station road Bhuj 1997

    3 BMCB hospital road Bhuj 1999

    4 BMCB Anjar 2000

    5 BMCB Gandhiham 2001

    6 BMCB Madhapar 2001

    7 BMCB Nakhatrana 2001

    8 BMCB Ahmedabad 2003

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    BMCB - Special Features

    Online Real Time Inter Branch Connectivity.

    Internet Banking.

    Mobile Banking.

    Tele Banking.

    Home Banking.

    24*7 ATMs.

    Safe Deposit Vaults.

    DICGC Deposit Insurance cover upto Rs. 1 lac.

    Accepting NRI Deposit

    ACHIEVEMENTS OF BMCB:

    1. Net profit (2006-07) - Rs.5.10 crores.

    2. Net profit (first 5 months 2007-08) - Rs.3.78 crores.

    3. 0% NPA Award.

    4. Bank with difference Award 2007.

    5. Best Bank Award.

    6. Rajeev Gandhi shiromani Award.

    7. BMCB- The fastest growing Bank

    Future planning of BMCB.

    Merger & acquisition.

    Installation of ATMs at various branches.

    Installation of KIOSK at various branches.

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    [1.3] Introduction of Risk Management

    The etymology of the word Risk can be traced to the Latin word

    Rescummeaning Risk at Sea or that which cuts. Risk is associated with uncertainty

    and reflected by way of charge on the fundamental/basic i.e. in the case of business it

    is the Capital, which is the cushion that protects the liability holders of an institution.

    These risks are inter-dependent and events affecting one area of risk can have

    ramifications and penetrations for a range of other categories of risks. Foremost thing

    is to understand the risks run by the bank and to ensure that the risks are properly

    confronted, effectively controlled and rightly managed. Each transaction that the bank

    undertakes changes the risk profile of the bank. The extent of calculations that need to

    be performed to understand the impact of each such risk on the transactions of the

    bank makes it nearly impossible to continuously update the risk calculations. Hence,

    providing real time risk information is one of the key challenges of risk management

    exercise.

    Till recently all the activities of banks were regulated and hence operationalenvironment was not conducive to risk taking. Better insight, sharp intuition and

    longer experience were adequate to manage the limited risks; Business is the art of

    extracting money from others pocket, without resorting to violence. But profiting in

    business without exposing to risk is like trying to live without being born. Everyone

    knows that risk taking is failure prone as otherwise it would be treated as sure taking.

    Hence risk is inherent in any walk of life in general and in financial sectors in

    particular. Of late, banks have grown from being a financial intermediary into a risk

    intermediary at present. In the process of financial intermediation, the gap of which

    becomes thinner and thinner, banks are exposed to severe competition and hence are

    compelled to encounter various types of financial and non-financial risks. Risks and

    uncertainties form an integral part of banking which by nature entails taking risks.

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    Business grows mainly by taking risk. Greater the risk, higher the profit and

    hence the business unit must strike a trade off between the two. The essential

    functions of risk management are to identify measure and more importantly monitor

    the profile of the bank. While Non-Performing Assets are the legacy of the past in the

    present, Risk Management system is the pro-active action in the present for the future.

    Managing risk is nothing but managing the change before the risk manages. While

    new avenues for the bank has opened up they have brought with them new risks as

    well, which the banks will have to handle and overcome.

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    OPERATIONS

    IN

    BMCB

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    Banks usually perform these two basic services:

    1. Accept deposit from general public.

    2. Lending loan to general public.

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    [2]

    DEPOSITS

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    [2.1] INTRODUCTION OF DEPOSITS

    Acceptance of deposits and maintenance of deposits account in the core

    activity in any bank. The very basic legal interpretation of the word BANKING as

    defined in the baking regulation act, 1949 means accepting deposits of money, for the

    purpose of lending or investment, from the public, repayable on demand or otherwise,

    and withdrawable by cheque, draft, order or otherwise. Thus, deposits are the measure

    resources and mainstay of a bank and the main objective of a bank are to mobilize

    adequate deposits. Various instruction, guidelines, etc. issued from time to time

    primary co-operative banks in regard to opening and conduct/monitoring of deposit

    accounts.

    Accepting deposit from general public

    Banks provide this facility to their customer so that the customers can keep

    their money in safe place. Banks also provide benefits to their customer in the form of

    interest on deposit, which is based on the type of deposit which varies in period.

    Deposits are of three types:

    Demand deposit:

    It is one type of current deposit. The customer can withdraw the

    amount from current deposit at any time. In this type of deposit, the bank does

    not pay any interest. But infact charges some amount from the customer.

    Saving deposit:

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    In this type of deposit, Bank pays certain percentage of interest to the

    customer and also places certain restrictions on the withdrawals.

    Fixed deposit:

    In this type of deposit, period is fixed and a person can withdraw the

    amount on at the expiry of specific period. Interest is also paid to customers

    which vary from time to time.

    PRODUCTS OF BMCB

    Saving Accounts:

    Minimum Balance: Rs. 1000

    Ordinary saving account

    Current Accounts:

    Ordinary Current Account.

    Minimum Balance: Rs. 2500

    ADVANTAGE Current Account.

    VISHESH Current Account: If minimum balance of Rs.1 lakh is there in the

    account then no extra charges or commission on DD and for clearing is

    taken

    Fixed Deposit:

    FD Simple (less than 18 months)

    FD Quarterly

    FD Double ( Period 84 months)

    FD Accumulate (Above 18 months)In FD customer receive compound

    interest.

    FD Recurring: In FD Recurring, customer deposit the fixed amount.

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    [Table-3] Fixed Deposits Interest Rate

    Period Interest Rate

    15 days to 30 days 3.5%

    31 days to 90 days 4.5%

    91 days to 180 days 6.0%

    ]181 days to 365 days 7.0%

    366 days to 5 years 8.0%

    For

    Shareholder,Sr.Citizen & Trust

    0.5%more

    Expenses on activities pertaining to deposits accounts include:

    Cost of opening an account including not only the cost of making

    book entries, but verification of your antecedents.

    Cost of transaction of deposit.

    Cost of transaction of withdrawals.

    Cost of transacting an inquiry.

    Cost of processing cheques and other banking tools discussed earlier.

    Cost of maintaining accounts.

    Cost of making passbook or receipts.

    Cost of closing account.

    Cash Credit Accounts:

    Ordinary Cash Credit Account

    Interest charges on the basis of days

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    Overdraft Account

    When a customer maintain a current account is allowed by the bank to draw

    more than the credit balance in the current account or in a separate loan account called

    as overdraft account and such facilities is called an overdraft facility.

    Overdraft is a running account and hence debits and credits are freely

    allowed. Interest is applied on daily product basis and debited to the account on

    monthly basis. Overdrafts are generally against the government securities, National

    Saving Certificates, LIC policies and banks own deposits etc.

    DOCUMENTS REQUIRED

    1. Sanctioned Letter

    2. FDR Duly Discharged

    3. Letter of Appropriation

    4. D.P. Note

    5. Continuing Security Letter

    6. Letter of lien and set off

    FACILITIES PROVIDED

    ATM facility is provided

    In Outward Billing Collection commission is not charged by the customers.

    Pass book and cheque book facility is provided.

    Free Demand Draft facility up to opening balance for Gujarat / Mumbai

    If pass book is not issued then bank statement is given once a month without

    any charges taken.

    Nomination facility is provided

    Tele banking facility is provided

    Net banking facility is provided

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    Insurance up to Rs.100000

    No charges on cash transaction

    No limits for cash withdrawal

    No switching charges

    [Table-4] FINANCIAL FIGURES (In Rs.)

    Sr.

    No. Particular 31/03/2006 31/03/2007 31/03/2008 31/03/2009 31/03/2010

    1 Deposits 1141093115 1426181431 1585778581 1900101781.51 2279271046.49

    2 Advances 732891970 852798340 744051401 844026992.69 1071827396.19

    3 Net Profit 24064462 32018382 22035178 61376055.70 10593527.64

    4 Reserves 201614920 227943138 280044401 314386327.96 352871043.23

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    [Chart -2]Deposits

    [Chart-3] Advances

    [Chart-4] Net Profit

    [Chart-5] Reserves

    POINTS TO BE TAKEN IN TO CONSIDERATION WHILE

    RECEIVING THE CHEQUE

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    Date on the cheque should not be post dated.

    Name and amount on the cheque and voucher should be same.

    Place should be kept in mind while receiving the cheque.

    On counter & voucher, the name of the account, account number, dates etc.

    Amount in words and figures should be same.

    Validity of cheque is up to 6 months.

    Cheques should be account payee only.

    Vouchers should be filled according to their types of accounts.

    [Table-5] Different Voucher for Different Types of Account

    ACCOUNT TYPE COLOR

    SAVING ACCOUNT WHITE WITH GREEN

    CURRENT ACCOUNT WHITE WITH BLUE

    LOAN YELLOW WITH BOTTLE GREEN

    RECURRING ACCOUN/ FIXED

    DEPOSIT

    WHITE WITH LIGHT PINK

    DEMAND DRAFT WHITE WITH DARK PINK

    FRANKING WHITE WITH BROWN

    CASH CREDIT/ OVERDRAFT WHITE WITH PURPLE

    TELEPHONIC TRANFER CREAM WITH BLACK

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    [2.2] TRANSFER

    In Transfer, both the parties have accounts in the bank, and transfer of money

    from one account to another is done.

    PROCESS OF TRANSFER

    Cheques are received from customer of BMCB during whole day.

    Voucher is filled according to the types of accounts, voucher includes

    details like account name, account number, date, drawee bank, cheque

    number, customer name, amount in figures & words, customers contactnumber.

    Transfer stamp is stamped on voucher and cheque.

    Stamped counter is returned to customer and rest is sent for entry.

    Before passing the entry, balance is checked.

    If balance is sufficient then entry is passed in which amount is debited and

    credited to accounts of account holders.

    If there is insufficient then BMCB debited return charges, Rs.50/- from

    cheque issuer and Rs.30/- from cheque receiver.

    At the time of passing the entry scroll number is written on the cheque and

    voucher.

    After passing of entry authorization is done by high grade of officers with

    the help of scroll number.

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    [2.3]CLEARING

    In clearing, the cheques received from other banks by the account holder of

    the bank and are deposited in their accounts after the cheques are cleared.

    PROCESS OF CLEARING

    Cheques are received from the customers of different banks up to specified

    time.

    Cheques of 37 banks are received in clearing.

    Voucher is filled according to the types of accounts, voucher includes

    details like account name, account number, date, drawee bank, cheque

    number, customer name, amount in figures & words, customers contact

    number.

    Clearing stamp is stamped on voucher and cheque.

    Stamped counter is returned to customer and rest is sent for entry.

    Entry includes account number, parties name, amount, bank code, bank

    name, branch code, cheque number. Scroll number is written on the

    voucher.

    After passing of entry authorization is done by high grade of officers with

    the help of scroll number.

    Bank wise statement is printed and is attached with cheques of specified

    banks.

    Instruments are counted according to bank wise statement.

    Daily there are two clearings in clearing house.

    i. First at 1:00pm for exchanging of cheques.

    ii. Second at 4:00pm for exchanging of returned cheques.

    At 1:00pm one employee of BMCB takes all the cheques and a floppy disk

    to clearing house. In Gandhidham clearing house is at State Bank of India.

    At clearing house all 37 banks come to exchange their cheques with other

    banks.

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    Statement is received at clearing house by S.B.I. including all information

    about exchanging of cheques.

    In the case of GL/PL vouchers, ensure that the relevant particulars of

    transaction are entered in the computer. Proper GL/PL head is

    Debited/Credited. Such vouchers bear signatures of TWO authorized

    officials of which one should be of branch head.

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    [Table-6] THE BHUJ MERCANTILE CO-OP BANK

    CLEARING HOUSE BALANCE REGISTEROf 27th

    June,2010

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    Sr.No. Name of the banks To Pay To Receive

    Cheques Amount (Rs.) cheques Amount (Rs.)

    1 STATE BANK OF INDIA 26 4638172 22 1229553

    2 BANK OF BARODA 18 309239 21 4299552

    3 BANK OF INDIA 11 1601078 22 1141383

    4 CENTRAL BANK OF INDIA 2 22320 2 180615

    5 STATE BANK OF SAURASHTRA

    6 THE KUTCH DIST. CENT. 1 19800

    7 DENA BANK 4 183465 7 49525

    8 UCO BANK 5 600788 2 20370

    9 GANDHIDHAM CO-OP BANK 22 356225 29 379687

    10 INDIAN OVERSEAS BANK 5 93364 12 612707

    11 SYNDICATE BANK 2 27475 1 14900

    12 PUNJAB NATIONAL BANK 4 2124615 2 16122

    13 STATE BANK OF INDORE 4 99403 4 205852

    14 GANDHIDHAM MER.CO-OP.BANK 24 955968 36 1585194

    15 DENA GUJARAT GRAMIN BANK 3 25688 3 229125

    16 STATE BANK OF BIKANER &

    JAIPUR

    2 377070 3 344739

    17 CORPORATION BANK 8 595750 37 936905

    18 ORIENTAL BANK OF COMM. 2 51660 2 175000

    19 MEHSANA URBAN CO OP BANK 3 64429 14 117162

    20 UNION BANK OF INDIA 2 93189

    21 LAXMI VILAS BANK 1 11000

    23 HDFC BANK LTD 98 16584440 43 2047505

    24 UTI BANK 18 911976 40 1615805.6

    25 VIJYA BANK 6 61966 2 16300

    26 ICICI BANK LTD 19 1706834 9 213296

    27 INDUSIND BANK 12 1143469 12 304857

    CENTURION BANK

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    IN WHAT WAYS CHEQUE CAN BE RETURNED

    Effects not yet cleared, please present again tomorrow

    Not arranged for.

    Drawers signature required.

    Drawers joint signature required.

    Refer to drawer.

    Drawers signature differs.

    Endorsements required banks guarantee.

    Alteration requires full signatures of drawer.

    Cheque is post-dated.

    Cheque is out of date.

    Amount in words and figures differs.

    Crossed cheque is out of date.

    Amount in words and figures differs.

    Crossed cheque must be presented through a bank.

    Advice not received, please present again.

    Payment stopped by the drawer.

    Payees separate discharge to the bank required.

    Date incomplete.

    Insufficient funds.

    Account closed.

    Today clearing stamp required.

    Not drawn on us.

    Exceeds arrangement

    Fund expected, please present again tomorrow.

    Cheque is incomplete.

    Cheques are mutilated.

    Thumb impression authentication required.

    Account is frozen.

    Cheque is crossed by two banks

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    [Table-6] DIFFERENCE BETWEEN TRANSFER AND CLEARING

    POINT OF

    DIFFERENCE

    TRANSFER CLEARING

    DEFINITION In Transfer, both the parties

    have accounts in the bank, and

    transfer of money from one

    account to another is done.

    In clearing, the cheques

    received from other banks

    by the account holders of

    the bank and are deposited

    in their accounts after the

    cheques are cleared.

    STAMPING Red colour stamp is used for

    transfer cheques.

    Green colour stamp is used

    for clearing cheques.

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    TIME

    DURATION

    It takes maximum half an

    hour.

    It takes approximately one

    day.

    SERVICE Service is provided for whole

    day.

    From Monday to Friday

    cheques are received up to

    12:30am and on Saturday

    cheques are received up to

    11:00am

    WITHDRAW In transfer, money can be

    withdrawn within half an hour.

    In clearing, money can be

    withdrawn after one day.

    RETURNED

    CHARGES

    Rs.25/- is charged if the

    cheque is returned.

    Rs.50/- is charged if the

    cheque is returned.

    DATE Same date cheques are

    received.

    Next date cheques are

    received after 12:30/11:00.

    STAMPS

    INCLUDED

    Banks name, date and transfer. Bank name, date, and

    received payment through

    clearing house payeesaccount credited.

    [2.4] INWARD BILLS COLLECTION

    In IBC, the cheques are received from different banks all over India other then local

    cities.

    Once IBC is received, bank checks whether it is BMCB cheque or it is local.

    Than it is entered in the IBC register manually including all details like, date,

    amount, banks name, in favour of, cheque number.

    If it is BMCBs cheque, then it is sent for transfer or if it is local (other banks)

    cheques then it is sent for clearing.

    After that same process is followed of transfer and clearing.

    Payment for IBC is made in three ways:

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    i. Gujarat State Co-operative advised.

    ii. Account payees.

    iii. Demand Draft.

    If cheque is of BMCB then, balance is checked, and if cheques are of other

    banks then send for clearing.

    1. If there is sufficient balance then,

    i. GUJARAT STATE CO-OPERATIVE:

    If cheque is of co-operative bank and having tie-up with Gujarat state

    co-operative (mutual arrangement scheme code) then advised is sent to

    Gujarat state co-operative and no commission and postage is charged.

    ii. ACCOUNT PAYEE:

    The bank sending IBC having account in BMCB then bank transfers

    amount to their account. Bank sends a statement showing all the

    details.

    iii. DEMAND DRAFT:

    If bank does not having tie-up with GSC and not even having account

    then bank issues demand draft in favor of opposite bank. For that bank

    takes commission of Rs.1.25/1000 and Rs.35/- for postage charges.

    1. If there is insufficient balance then,

    i. Cheque is sent back with written memo.

    ii. Return charges are taken Rs.50/-

    iii. It is sent through value payable post.

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    After this procedure, entry is passed in the IBC register and then IBC send

    back through post.

    [2.5] OUTWARD BILLS COLLECTION

    Once cheques are received and if it is not local then OBC stamped is on the

    cheque.

    Entries are made in the computer, details like: banks name, city name, banks

    code, commission charges, postage charges, document number, document

    amount etc.

    After entries are made then endorsement stamps are stamped behind the

    cheque.

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    Authorization of cheques is done by officer.

    There are no commission charges and up to Rs.1000/- no postage charges are

    taken in saving accounts and above that Rs.35/- are taken.

    The BMCB is having tie up with HDFC, State bank of Patiala etc.

    OBC number is on the cheque and on the voucher so that whenever customer

    needs any information then with the help of that number information is

    provided.

    According to the tie-up with banks, cheques and statement are sent.

    If cheques are passed then payments are made in 3 ways:

    i. Advised

    ii. Account payee

    iii. Demand Draft.

    i. GUJARAT STATE CO-OPERATIVE:

    If cheque is of co-operative bank and having tie-up with Gujarat state

    co-operative (mutual arrangement scheme code) then advised is

    received from Gujarat state co-operative and no commission and

    postage is charged.

    ii. ACCOUNT PAYEE:

    The bank receiving OBC having BMCB account in there bank then

    bank transfers amount to BMCB account. Bank sends a statement

    showing all the details.

    iii. DEMAND DRAFT:

    If bank does not having tie-up with GSC and not even having account

    then bank issues demand draft in favour of BMCB bank.

    If cheques are not cleared then return charges are taken according to the banks.

    BMCB takes Rs.50/- as return charges from their customers.

    When OBC is realized, net amount (after commission and postage charges) is

    credited to customers account.

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    [2.6] BILLTY

    It is one type of service provided to its customers, it is mainly for safety

    purpose, and bank acts as a mediator between two parties. For that it earns

    commission. For their safety, supplier takes the decision for keeping the bank.

    As per buyers convenience, they decide the bank.

    Commission is charged on invoice amount Rs.1/1000.

    As per buyers order supplier sends the goods in transport and invoice, lorry

    number, etc. is sent to bank.

    Invoice including instructions framed by supplier relating to delivery of goods.

    I. Collect all charges from drawee- like, commission charges,

    transportation charges, courier etc.

    II. Discount is allowed if payment is made within stipulated time.

    III. Penalty is charged from buyer if payment is not made within

    stipulated time.

    IV. Ways of payment are specified.

    Bank informs the buyer about the Billty received.

    When buyer comes to make the payment then billty is realized.

    After payment is made lorry receipt is given to them.

    As per suppliers instruction bank sends the payment.

    If payment is not made, then billty is send back to supplier.

    [3.] DEMAND DRAFT

    It is a service provided to the customer by the bank. It is a safe instrument for

    making payment. If one company does not have trust on their opposite party then they

    to issue demand draft. Authorization is must in D.D. for which bank follows scale-1&

    scale-2.In scale-1 there are 3 managers and in scale-2 there are 3officers.1manager

    from scale-1 & 1 officer from scale-2 are required for authorization.

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    Demand draft is issued by 2 ways:

    i) CASH

    ii) TRANSFER

    i) CASH:

    Firstly, Pink colour voucher is filled by a customer, all details are included in

    that voucher e.g. in favour of, customer details, amount with commission, place, date

    etc. then cash is paid at payment counter. And demand draft is issued as per voucher.

    For that bank charges commission from the customer. DEMAND DRAFT in cash is

    made up to Rs.50000/- including commission above that cash is not accepted.

    Charges

    For all parties and all centers bank charge Rs.3.00/1000

    Minimum charges are taken by bank Rs.30/-

    i) TRANSFER:

    Firstly, Cream colored voucher is filled by a customer, all details are

    included in that voucher e.g. in favor of, customer details, amount with commission,

    place, date etc. cheque of yourself is attached with the voucher. Cheques are stamped

    and send for further processing. And demand draft is issued as per voucher. For that

    bank charges commission from the customer.

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    BMCB have tie up with HDFC BANK, STATE BANK OF PATIALA

    (NATIONALISE D.D.),ICICI BANK,GSC, ETC.

    Bank mainly prefers to make demand draft of HDFC Bank, if nothing is

    specified by the customer. If branch of HDFC bank is not located in that area

    then other tie up banks D.D. is made.

    [Table -7] D.D Commission

    Sr.No. Mode of issue Ordinary CA/SB with

    minimum balanceRs.2500/Rs.1000 & OD

    A/c

    Minimum commission

    1 On BMCB

    Branches

    Re.1 per RS. 1000 Rs.25

    2 On other center Rs.2per RS.1000 Rs.25

    GUJARAT STATE CO-OPERATIVE

    If there is no bank facility available in village area then D.D. of GSC bank is issued

    by BMCB.

    NATIONALIZED DEMAND DRAFT

    Nationalized D.D. are issued when customers/parties does not have trust on

    private & co-operative banks. As per the requirement of the customer bank issue D.D.

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    of nationalized bank. The bank issue the D.D. of STATE BANK OF PATIALA as it

    have tie up.

    Charges taken by BMCB Rs.3/Rs.1000

    Minimum charges Rs. 30/-

    BMCM pay commission to state bank of Patiala is Rs.1.25/Rs.1000

    Rs.3-Rs.1.25/Rs.1000 = Rs.1.75/1000

    For that BMCB earns of 17.5% commission on issuance of D.D.

    In what all ways D.D. can be cancelled

    Stop payment made by the issuer

    Lost or torn

    Above validity (valid for 6 months)

    Mistake in opposite partys name.

    For cancellation of D.D. bank takes charges Rs.50/-.

    [3.1] PAY ORDER

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    Pay order is also known as BANKERS CHEQUE. It is issued for local

    parties (GANDHIDHAM & KANDLA). For authorization, it is not compulsory for

    the managers to authorize the pay order two officers can do the authorization.

    BMCB take charges as same as demand draft from the customer.

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    [4.] CASH DEPARTMENT

    Cash section of the bank is the custodian of the cash. It has to keep the cash

    of the bank safe and at the time give prompt service to the customers without delay.

    To meet day to day obligations the bank has to maintain certain amount of cash on

    hand.

    The board may fix up a cash retention limit for every branch taking into

    consideration the turnover of the cash for that branch. The retention limit will be fixed

    for all types of cash including cash on counter and reserve cash in safe etc. Limit of

    the cash on closing is fixed by the bank i.e. Rs. 2.5crore at BMCB.

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    [Table-8] DAILY REGISTER OF CASH TAKEN AND KEPT IN

    SAFEOPENING BALANCE

    (+) RECEIVED TODAY

    TOTAL

    (-) PAID TODAY

    CLOSING BALANCE

    PARTICULAR OF COINS PARTICULAR OF CURRENCY

    NO.

    OF

    COINS

    DENOMINATIO

    N

    AMOUN

    T

    NO.

    OF

    NOTE

    S

    DENOMINATIO

    N

    AMOUN

    T

    500 np Rs. 1000

    200 np Rs. 500

    100 np Rs. 100

    50 np Rs. 50

    25 np Rs 20

    20 np Rs. 10

    10 np Rs. 5

    Rs. 2

    Rs. 1

    COINS

    TOTAL

    CLOSING BALANCE IN WORDS RS.

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    Firstly opening balance is written in the daily register of cash taken and kept

    in safe. After that the total cash received during the day is added in the opening

    balance, and the payment made during the day is deducted in the total of opening and

    cash received. Finally closing balance is calculated, which is the opening balance

    [4.1] RECEIPT OF CASH

    Receipt of cash is the most important function of the cash department in the

    bank. In BMCB there is one counters of cash receipt.

    The cash is received through the pay-in-slips filled in by the customer on

    different accounts.

    Pay-in-slip includes of account name, date, depositors name, amount in words

    and figures, number of notes and coins, account number, contact number.

    Cash can be received up to Rs.99000/- without pan card and above that pan

    card is needed.

    Points must be kept in mind while receiving the cash:

    1) Once the cash is received check it twice.

    2) Physical notes and notes written in voucher should be tallied.

    3) Count manually and by machine.

    4) Money should be deposited correctly in the said account.

    After entry is passed, the amount is deposited at customers account and

    received voucher is stamped and counter foil is returned back to customer.

    Then the slip is submitted to the higher official where it is verified that

    whether the amount is credited to right persons account with right amount. The

    cahier and the higher official should sign the slip.

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    [4.2] PAYMENT OF CASH

    Payment of cash is the most important function of the cash department in the

    bank.

    In BMCB there is one counters of cash payment.

    The cash is given according to the daily requirements of the counter.

    Before giving the cash it is written in the cash register and cash officer

    distributes it among the cashier.

    After that cashier passes the opening entry in the Book and starts the

    payments.

    Payment is made by two ways:

    1. Withdrawal form

    2. Cheque

    If account holder does not have cheque book then with the help of withdrawal

    form they can withdraw the cash.

    If money is withdrawn with the help of cheque then, cheque should be in the

    account holders name or it should of SELF.

    Firstly balance is checked, if balance is sufficient then entry is passed.

    Scroll number and transaction is written on the cheque or withdrawal form

    while passing the entry.

    Authorization is done by high grade officer. And for these both officers are

    responsible.

    In authorization, signature, balance, date, cheque number, is checked with the

    scroll number.

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    [5.] SAFE DEPOSIT VAULT

    BMCB provides dedicated services to safe holders for their valuables.

    BMCB lead in the local banking industry with the highest number of lockers.

    Customer has to deposit the amount as locker deposit for utilizing this facility, which

    is refundable. The bank does not charge any other rent except deposit. Bank provides

    four types of lockers.

    [Table-9]TYPES OF LOCKERS:

    LOCKER TYPE SECURITY DEPOSIT

    A RS. 7000/-

    B RS. 12000/-

    C RS. 15000/-

    D RS. 50000/-

    DOCUMENTS REQUIRED

    Customers account number if not then it is opened

    Passport size photograph

    Residence proof

    Photo id-

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    1) Election card

    2) Pan card

    3) Licence

    UNIQUE FEATURES

    One time securing deposit instead of yearly rentals.

    Four categories of safe deposit vaults available.

    Providing a separate floor for operators.

    Quite specious safe room.

    Offers maximum time for in local area.

    There is no limit of members opening the locker.

    Master key is kept with the bank and locker holders key is given to the

    operator. Locker is not open until both the keys are inserted together. There is no

    duplicate key of the locker with the bank. So, in case of keys are misplaced or lost by

    the customers then locker is broken and all the cost is bear by the locker holder. The

    expense for breaking the locker is RS.3500/-. Locker can be sealed when there is income tax

    inquiry.

    To verify the photo, signature, locker number, the locker card is maintained

    by the bank for daily check during the locker is operated.

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    PROCESS FOR OPERATING LOCKER

    Firstly, one register is maintained consisting of sr. number, locker number,

    time, and signature.

    When customer comes to operate locker he has to write all the details in the

    register.

    Then signature, photo, locker number is verified by the operator.

    After that operators key and locker holders key is inserted in the locker

    Finally locker is opened.

    Locker surrender charges taken by BMCB is Rs.250/-.

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    [6.] SHARE DEPARTMENT

    Co-operative banks can obtain their capital by issuing shares. Even BMCB

    has issued shares to obtain the capital. Every year bank issues right shares to the share

    holders only from the authorized capital. Bank does not allow people other than its

    share holders, so it issues right shares only.

    Membership fee is Rs.10/share. Shares can be transferred in blood relation

    only. Transfer is not allowed to outsiders. There is no Transfer fee. Shares can

    be sold to the shareholders only. Shares are sold on market value.

    Bank pays dividend up to 15%. Gifts are also given to its share holders. Paid

    up capital for 31/03/2010 was RS.4,35,83,100 and authorized capital is RS.

    5,00,00,000.

    According to R.B.I, co-operative banks can pay maximum 15% dividend to its

    share holders. Since last three years BMCB has maintained this percentage.

    TRANSFER OF SHARES

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    Shares of BMCB can be transferred in three ways:

    i) Member to Member Transfer

    ii) Transfer in blood relation

    iii) Transfer in death case

    i) Member to Member Transfer

    A) Already a member

    In case of partly transfer of shares; share holder can transfer their shares only to share

    holders.

    B) Not a member

    Share holder can transfer their shares to a person who is not a share holder in

    that case, his membership gets cancelled and a new member comes in to

    existence.

    ii) Transfer in blood relation

    Fully transfer of shares is done only in blood relation. The person transfers

    their shares then their membership is cancelled and new member gets the

    membership.

    iii) Transfer in death case

    In case of the death of a share holder then their all the shares are transferred

    to their nominee. And in case there is no nominee then shares are transferred to any of

    their family members.

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    NOTE Transfer of shares is done after one year.

    Why people wish to be share holder of the BMCB

    i) Loan:

    It is a facility provided to their share holders only. BMCB does not provide

    loan other than share holders.

    ii) Dividend:

    According to R.B.I norms a co-operative bank can declare dividend up to

    15%, and BMCB maintains this percentage since three years, which attracts the

    people to buy the shares.

    iii) Gifts:

    Every year during Diwali share holders are given gifts, which is one type of

    attraction to the people for becoming the member of the bank.

    iv) Goodwill:

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    Trust and reputation of the BMCB is good in the market, so people want to

    be its member.

    v) Voting Rights:

    Share holders are having the rights to vote at the time of selection of

    board of directors.

    Facilities

    i) Insurance:

    Bank has tie up with ICICI for accident insurance of share members. Bank

    provides Rs.100000 Insurance to its share members and its premium is paid by bank.

    This money of insurance is given to the nominee of the share member only in the case

    of death due to accident of the share member

    In case ofNatural death of any member Rs.10000 is given to nominee.

    ii) Tax Deducted At Source:

    All the share holders get the benefit of TDS in all the deposits. Once

    membership number is feed in to the data then TDS is not deducted from the deposits

    of the share holders.

    DUPLICATE SHARES

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    i) Lost of shares:

    If shares are lost by the share holders then duplicate shares are issued by the

    bank on request of share holders. In that case forms are to be filled for the same. If in

    case lost shares are found then original shares are to be returned to bank.

    ii) Torn or Destroyed:

    If shares are torn or destroyed then shares are returned to the bank.

    Duplicate shares are issued for the same.

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    [7]

    LOANS

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    Lending in form of loan involves a number of risks. In addition to the risks

    related to creditworthiness of the borrower, the banks are also exposed to interest risk.

    Credit risk involves inability or unwillingness of the borrower to repay the loan.

    Bank provides loan in the form of TERM LOAN, DEMAND LOAN,

    VEHICLE LOAN, HOUSING LOAN, BUSSINESS LOAN AGAINST PROPERTY

    etc. Loan policy of the bank should decide the exposure limit to particular firm/sector.

    When the exposure limit per firm is decided no loan should be granted beyond that

    limit to that firm. It applies to the financial limit for the sector. The exposure limit to

    sensitive sectors such as advances against equity shares, real estates etc, which are

    subject to high degree of price volatility. Some specific industries where there are

    frequent business cycles more dependent on market conditions/natural calamities are

    high risk prone for advances. Any excess exposure should be backed by adequatecollateral security.

    There are two types of credit i.e. fund based and non fund based.

    Fund based: loans and advances, cash credit, overdraft,

    purchasing/discounting of bills.

    Non fund based: bank guarantees and letter of credit.

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    [7.1] FACTORS TO BE CONSIDERED WHILE GIVING LOANS

    Credit risk for a bank depends on external and internal factors.

    EXTERNAL FACTORS

    1. State of economy

    2. Foreign exchange rates and interest rate

    3. Trade restrictions

    4. Government policies

    5. Failure of borrower

    INTERNAL FACTORS

    1. Deficiency in loan policies

    2. Absence of prudential credit limits

    3. Deficiency in appraisal of borrowers financial position

    4. More dependence on securities

    5. Inadequate risk pricing

    6. Absence of post sanction supervision on borrowers account

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    [7.2] PROCESS

    1. Analysis of the financial statement and project report

    The loan in charge/manager makes the detailed financial analysis considering

    various RBI guidelines; banks specific policies and procedures, accounting standards

    issued by ICAI and prepare LOAN REVIEW REPORT.

    2. Pre inspection report

    After getting the loan proposal from the party and making the preliminary

    analysis of the loan proposal, the authorized loan officer/manager makes the site visit

    of the party. (Business place, property/ security visit for verification) after the site

    visit and interview of the party, and considering the available documents, the

    concerned officer/manager prepares the pre inspection report giving his

    recommendation for the loan subject to the terms and conditions required to be

    fulfilled. A copy of the inspection report has been attached.

    1. Sanction of the board

    In the board meeting the loan proposal file containing the necessary

    documents along the pre inspection report and the branch managers remark is

    presented for consideration. The member of the board discuss the loan proposal with

    the concerned officer/manager and finally either approve or reject or modify the loan

    proposal subject to some specific terms and conditions to be compiled with either

    before or after the disbursement of the loan amount.

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    2. Completion of documentation formalities

    After the board sanction of the loan proposal, security charge/

    mortgage/hypothecation/pledge/lien (what so ever applicable) formalities are

    completed through the advocate nominated by bank. Then the banks documentation

    procedures are completed within 7 days of sanction of the board.

    3. Pre disbursement audit report

    Before making the disbursement of the loan amount the internal auditor of

    the bank verifies the compliance of terms and conditions of loan specified by the

    board and gives his report for any deviation for non compliance of terms and

    conditions.

    4. Disbursement of loan amount

    After the completion of all documentation formalities, procedures and

    rectifying any discrepancy reported by the internal auditor the bank makes the

    disbursement of loan amount as per terms of sanction of the board.

    Expenses on activities pertaining to loans include:

    Cost of organizing loan.

    Cost of processing/appraisal of loan application.

    Cost of processing payment.

    Cost of maintaining account.

    Cost of recovery procedure.

    Cost of bad loans.

    Cost of final realization/settlement

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    [8.]

    RISK

    MANAGEMENT

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    [8.1] Define RISK

    Risk is the probability or likelihood of injury, damage or loss in some

    specific environment and over some stated period of time. Thus, Risk involves

    two elements

    Probability

    Loss of amount

    RISK MANAGEMENT

    Risk management is the culture, processes, and structures that are

    directed towards the effective management of potential opportunities and

    adverse effects.

    This definition applies rightly in nearly all fields of management from

    financial and human resources management. Risk management can be taken to

    mean the process of gathering information to make informed decisions to

    minimize the risk of adverse effects to people and the Environment.

    Banking is the management of risk. Banks accept risk in order to earn

    profits. They must balance alternative strategies in terms of their risk/ return

    characteristics with a goal of maximizing shareholders wealth. In doing so,

    banks recognize that there are different type of risk and that the impact of a

    particular investment strategy on shareholders depends on the impact on the

    total risk of the organization.

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    [8.2] Risk drivers

    Risk drivers helps in identifying what kind of risks your business is

    exposed to. There are two types of risk drivers. They are as follows:

    External drivers

    Strategic risks: Competition, Customer needs & demands, Industry

    changes

    Operational risks: Government regulations, Political environment,

    Culture, Vendors/suppliers, contracts

    Financial risks: Interest rates, Foreign exchange, Credit analysis.

    Hazardous risks: Natural disasters

    Internal drivers

    Strategic risks: R&D, Intellectual capital

    Operational risks: HR, Systems & processes

    Financial risks: Cash flow, liquidity

    Hazardous risk: Safety (Employee and Equipment), Security

    The next step is to analyze and evaluate your risks.

    Risk assessment: It involves estimating the level of risk estimating the

    probability of an event occurring and the magnitude of effects if the event does

    occur. Essentially risk assessment lies at the heart of risk management,

    because it assists in providing the information required to respond to a potential

    risk.

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    Risk analysis: It is a technique to identify and assess factors that may

    endanger the success of a project or achieving a goal. This technique also helps

    to define preventive measures to reduce the probability of these factors from

    occurring and identify countermeasures to successfully deal with these

    constraints when they develop to avert possible negative effects on the

    competitiveness of the company.

    There are a number of tools you can employ to analyze risks:

    Market surveys.

    Research & Development.

    SWOT: Analysis of Strengths, Weakness, Opportunities, and Threats.

    PEST: Political, Economic, Social and Technology analysis.

    Scenario Analysis: It is a process of analyzing possible future events by

    considering possible outcomes (scenarios). It is also useful for decision

    making.

    Auditing and Inspection.

    Industry benchmarking: It is the process of measuring an organizations

    internal processes then identifying, understanding and adapting

    outstanding practices from other organizations considered to be best in

    class.

    Business process analysis.

    Risk map: It is a way to visualize the risk of the market. The purpose of

    a risk map is to identify and classify areas, taking into account the

    probable damages that could occur as a result of a disaster.

    Brainstorming: To think quickly and creatively and to have a rigorous

    group discussion in order to generate creative ideas and to encourage

    problem solving.

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    Once the risks have been identified, one can usually rank them basedon their probability of occurrence and their impact.

    Dealing with risk

    Once the risk have been identified, evaluated and analyzed, the next

    step is how to deal with them. One can do one of four things for each risk:

    Accept: There are certain risks which are not in our control and the

    cost of eliminating such risks is also very high.

    Transfer: A well-known method to transfer risk is insurance.

    Reduce: By introducing systems and processes one can reduce risks.

    Eliminate it: It is ideal situation to deal with the risk.

    BENEFITS OF RISK MANAGEMENT

    Provides a structured framework for more effective strategic planning to

    ensure maximizing of opportunities and minimization of losses.

    Widens management perspective and encourages initiative and pro-

    active behaviour.

    Contributes to improved organizational efficiency and effectiveness

    Optimizes the use of resources.

    Promotes greater openness in decision-making and improves

    communication.

    Provides senior management with a concise summary of the major risks

    affecting the organization and a mechanism to ensure that appropriate

    resources are directed towards areas of high risk.

    Provides a framework for ensuring that unavoidable risks are adequately

    insured.

    Provides an effective and systematic approach which enables

    management to focus on areas of risk in their operations.

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    Improves the level of accountability in the organizations.

    [8.3] RISK MANAGEMENT PROCESS

    It is the systematic application of management policies, procedures

    and practices to the tasks of establishing the context, identifying, analyzing,

    assessing, treating, monitoring and communicating risks.

    It is a repetitive process of well defined steps which, when taken in

    sequence, helps in continual improvement in decision making by providing

    management with a greater insight into organizational risks and their impact.

    [Chart-6] Risk Management Process

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    [8.4] BANKS EXPOSURE TO RISK

    Banks in the process of financial dealing of various natures face various

    kinds of financial and non financial risks such as credit risk, interest rate risk foreign

    exchange risk, etc. There are also other areas of risk such as liquidity, equity price,

    commodity price, legal, regulatory, reputation etc. all this risks are highly

    interdependent on each other and events that affect on area can have ramifications for

    a range of other risk categories. The risk factors if triggered in adverse direction can

    bring the bank in trouble in different ways. It effects may be very serious and may

    bring the bank in danger for even its existence. Therefore, any bank management has

    to attach considerable importance to improve the ability to identify, measure, monitor

    and control the overall level of risks undertaken. Banks are subjected to wide array of

    risks in the course of their operations. The four categories of banking risks are as

    follows:

    Financial risk: Financial risk is often defined as the unexpected variability orvolatility of returns and thus includes both potential worse-than-expected as well as

    better-than-expected returns. References to negative risk below should be read as

    applying to positive impacts or opportunity unless the context precludes

    In finance, risk is the probability that an investment's actual return will be

    different than expected. This includes the possibility of losing some or all of the

    original investment. Some regard a calculation of the standard deviation of the

    historical returns or average returns of a specific investment as providing somehistorical measure of risk. Financial risk may be market-dependent, determined by

    numerous market factors, or operational, resulting from fraudulent behavior.

    It increases banks overall risk profile. For e.g. A bank engaged in the

    foreign currency business is normally exposed to currency risk, but will also be

    exposed to additional liquidity and interest rate risk.

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    Pure risk: It includes liquidity, credit and solvency risk. They can result in aloss for a bank if they are not properly managed.

    Speculative risk: It is based on financial arbitrage. If the arbitrage is correct

    then it results in profit otherwise it results in loss. The main categories of

    speculative risk are as follows:-

    Interest rate risk.

    Currency risk.

    Market price risk.

    Operational risk: This risk is related to banks overall organization and

    functioning of internal system which includes computer related and other

    technologies, compliance with banks policies and procedures and measures

    against mismanagement and frauds.

    Business risk: They are associated with a banks business environment

    including macroeconomic and policy concerns, legal and regulatory factors and

    the overall financial sector infrastructure and payment system.

    Event risk: It includes all types of exogenous risks which, if they were to

    materialize, could endanger banks operations or undermine its financial

    condition and capital adequacy.

    CAPITAL ADEQUACY RATIO

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    Capital Adequacy Ratio, also called Capital to Risk Asset Ratio

    (CRAR), is a ratio of banks capital to its risk. Capital adequacy ratio has been

    developed to ensure that bank can absorb reasonable level of losses before

    becoming insolvent.

    Subsequent to nationalization of banks, capitalization in banks was not given

    due importance as it was felt necessary for the reason that the ownership of the banks

    rested with the government, creating the required confidence in the mind of the

    public. Combined forces of globalization and liberalization compelled the public

    sector banks, hitherto shielded from the vagaries of market forces, to come to terms

    with the market realities where certain minimum capital adequacy has to be

    maintained in the face of stiff norms in respect of income recognition, asset

    classification and provisioning. It is clear that multi pronged approach would be

    required to meet the challenges of maintaining capital at adequate levels in the face of

    mounting risks in the banking sector.

    Capital adequacy ratio measures the amount of banks capital

    expressed as a percentage of its risk weighted credit exposure. This ratio helps

    in determining the capacity of the bank in terms of meeting the time liabilities

    and risk such as credit, operational risk etc. Banks capital is a Cushion for

    potential losses which protect the banks depositors or other lenders. it also

    maintains stability and efficiency of financial system.

    The specifics of CAR calculations vary from country to country but general

    approaches tend to be similar for the countries that apply for the Basel Accords.

    Two types of capital are measured Tier One and Tier Two.

    Tier one capital absorbs losses without a bank being required to cease

    trading e.g. Ordinary Share Capital.

    Tier two capital which can absorb losses in the event of winding up and

    so provides a lesser degree of protection to depositors e.g. Subordinated

    debts.

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    The minimum capital adequacy ratios that apply are: Tier one capital to

    total risk weighted credit exposure to be not less than 4%. Total capital (tier one

    plus tier two less certain deductions) to total risk weighted credit exposure to be

    not less than 8%.

    The higher the CRAR the higher the level of protection available to

    depositors.

    There are nine types of risk for the purpose of bank supervision credit,

    interest rate, operational, liquidity, market, compliance, foreign exchange,strategic, and reputation.

    1. CREDIT RISK: Credit risk is the risk that a loss will be incurred if the

    counter party does not fulfill its financial obligations in a timely manner.

    Although banks fail for many reasons, the single most important reason is bad

    loans. Credit risk is the primary cause of bank failures, and it is the most visible

    risk facing bank managers.

    2. INTEREST RATE RISK: Risk is the potential negative impact on. the Net

    Interest Income and it refers to the vulnerability of an institutions financial condition

    to the movement in interest rates. Changes in interest rate affect earnings, value of

    assets, liability off-balance sheet items and cash flow. Hence, the objective of interest

    rate risk management is to maintain earnings, improve the capability, ability to absorb

    potential loss and to ensure the adequacy of the compensation received for the risktaken and effect risk return trade-off.

    Interest rate risk arises due to the changes in the general rate of interest,

    which depends on the inflation rate, regulatory policies, sudden changes in demand

    and supply of money etc.

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    1. OPERATIONAL RISK: Always banks live with the risks arising out of

    human error, financial fraud and natural disasters. The recent happenings such as

    WTC tragedy, Barings debacle etc. has highlighted the potential losses on account of

    operational risk. Exponential growth in the use of technology and increase in global

    financial inter-linkages are the two primary changes that contributed to such risks.

    Operational risk, though defined as any risk that is not categorized as market or credit

    risk, is the risk of loss arising from inadequate or failed internal processes, people and

    systems or from external events. In order to mitigate this, internal control and internal

    audit systems are used as the primary means.

    It is the risk of loss resulting from inadequate or failed internal processes,

    people and systems, or from external events. Operational risk encompasses the

    efficiency and effectiveness of all back-office operations including management

    information systems, personnel, external and internal frauds, lawsuits, and so on.

    2. LIQUIDITY RISK: Bank Deposits generally have a much shorter

    contractual maturity than loans and liquidity management needs to provide a cushion

    to cover anticipated deposit withdrawals. Liquidity is the ability to efficiently

    accommodate deposit as also reduction in liabilities and to fund the loan growth and

    possible funding of the off-balance sheet claims. The cash flows are placed in

    different time buckets based on future likely behaviour of assets, liabilities and off-

    balance sheet items. Liquidity risk consists of Funding Risk, Time Risk & Call Risk.

    Liquidity risk arises from the failure to recognize or address changes in

    market conditions that affect the ability to liquidate assets quickly and with minimal

    loss in value.

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    3. MARKET RISK:

    Market Risk may be defined as the possibility of loss to bank caused by the

    changes in the market variables. It is the risk that the value of on-/off-balance sheet

    positions will be adversely affected by movements in equity and interest rate markets,

    currency exchange rates and commodity prices. Market risk is the risk to the banks

    earnings and capital due to changes in the market level of interest rates or prices of

    securities, foreign exchange and equities, as well as the volatilities, of those prices.

    Market Risk Management provides a comprehensive and dynamic frame work for

    measuring, monitoring and managing liquidity, interest rate, foreign exchange and

    equity as well as commodity price risk of a bank that needs to be closely integrated

    with the banks business strategy.

    Market risk is the risk that the value of an investment will decrease due

    to moves in market factors. Market risk results from changes in the prices of

    equity instruments, commodities, money and currencies.

    The four standard market factors are:

    Equity risk: The risk in which the stock prices changes.

    Interest rate risk: It is the risk in which the interest rate will change.

    Currency risk: It is the risk in which foreign exchange rates will change.

    Commodity risk: It is the risk in which commodity prices will change.

    4. COMPLIANCE RISK: Compliance Risk is the risk to earnings or

    capital arising from violations of laws, rules, and regulations and so on. For

    example, banks failing to meet minimum capital requirements must raise new

    capital, or they may be closed, forced to merge, or required to take some other

    corrective action.

    5. FOREIGN EXCHANGE/CURRENCY RISK: Foreign exchange

    risk results from changes in exchange rate between a banks domestic currency

    and other currencies. It originates from mismatches between the values of assets

    and liabilities denominated in different currencies, or because of mismatch

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    between foreign receivable and foreign payables that are expressed in domestic

    currency.

    Foreign exchange risk is the risk that a bank may suffer loss as a result of

    adverse exchange rate movement during a period in which it has an open position,

    either spot or forward or both in same foreign currency. Even in case where spot or

    forward positions in individual currencies are balanced the maturity pattern of

    forward transactions may produce mismatches. There is also a settlement risk arising

    out of default of the counter party and out of time lag in settlement of one currency in

    one center and the settlement of another currency in another time zone. Banks are also

    exposed to interest rate risk,which arises from the maturity mismatch of foreign

    currency position.

    6. STRATEGIC RISK: In statistics, risk is often mapped to the

    probability of some event seen as undesirable. Usually, the probability of that

    event and some assessment of its expected harm must be combined into a

    believable scenario (an outcome), which combines the set of risk, regret and

    reward probabilities into an expected value for that outcome. Strategic Risk is

    the risk to earnings or capital arising from making bad business decisions that

    adversely affects the value of the bank.

    7. REPUTATIONAL RISK: Reputation Risk is the risk to earnings or

    capital arising from negative public opinion of the bank. Negative public

    opinion can arise from poor service, failure to serve the credit needs of their

    communities, and for other reasons. A recent survey revealed that consumers

    rank telephone companies ahead of banks in terms of service. Regulators feared

    that negative public opinion would contribute to a loss of market

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    [Chart-7]THE FOUR MAJOR RISK FACED BY BANKS:

    OPERATIONAL RISK

    Always banks live with the risks arising out of human error, financial fraud

    and natural disasters. The recent happenings such as WTC tragedy, Barings debacle

    etc. has highlighted the potential losses on account of operational risk. Exponential

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    growth in the use of technology and increase in global financial inter-linkages are the

    two primary changes that contributed to such risks. Operational risk, though defined

    as any risk that is not categorized as market or credit

    risk, is the risk of loss arising from inadequate or failed internal processes, people and

    systems or from external events. In order to mitigate this, internal control and internal

    audit systems are used as the primary means.

    An operational risk is a risk arising from a companys business

    functions and from the practical implementation of the managements strategy.

    Operational risk includes:

    Employee errors.

    Systems failures.

    Fire, floods or other losses to physical assets.

    Fraud or other criminal activity.

    Internal Fraud: Loss due to acts of a type intended to defraud,

    misappropriate property or avoid regulations, the law or company policy,

    excluding diversity / discrimination events, which involves at least one internal

    party.

    External Fraud: Theft of inf