project risk management: where next not reactive ... strategic risk portfolio risk programme risk...
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Page 1Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 1
Project risk management:
Where next ?
Project risk Project risk
management:management:
Where next ?Where next ?
Dr David HillsonDr David HillsonThe Risk DoctorThe Risk Doctor
© 2003-9 David Hillson/Risk Doctor Limited, Slide 2
Where are we now?
�Standards
�Professional bodies
�Body of knowledge
�Infrastructure
�Becoming a profession?
Page 2Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 3
What is a “profession” ?
�Different from trade or craft
�Characteristics:
�Accepted standards
�Defined body of knowledge
�Entry qualifications/licensing
�Ethical code of practice
�Dedicated to public good
�Public recognition and trust
© 2003-9 David Hillson/Risk Doctor Limited, Slide 4
Example professions
�Classical:
�Legal
�Clerical
�Medical
�Modern:
�Teacher ?
�Plumber ?
�Footballer ? (foul)
Page 3Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 5
Risk management –Principles & guidelines on implementation
© 2003-9 David Hillson/Risk Doctor Limited, Slide 6
Project Risk Management
Specific Interest Group
Page 4Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 7
© 2003-9 David Hillson/Risk Doctor Limited, Slide 8
Certified Practising Risk Manager (CPRM)
Certified Risk Management Technician (CRMT)
International Certificate in Risk Management
International Diploma in Risk Management
M_o_R Foundation Qualification
M_o_R Practitioner Qualification
PMI Risk Management Professional (PMI-RMPSM )
Professional Risk Manager (PRM)
Project Risk Management Certificates (Levels 1 & 2)
Page 5Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 9
Is risk management a profession?
�Characteristics:
�Accepted standards
�Defined body of knowledge
�Entry qualifications/licensing
�Ethical code of practice
�Dedicated to public good
�Public recognition and trust
����
����
����
����
����
?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 10
Today’s position
�Risk management is
�Widely accepted
�Consensus on main aspects
�Commonly practised
�All industries, all project types and sizes, most countries
�So all sorted then?
Page 6Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 11
0%
10%
20%
30%
40%
50%
60%
1996 1998 2000 2002 2004 2006 2009
Succeeded
Failed
Challenged
Standish Group CHAOS data
24% Failed44% Challenged32% Succeeded
© 2003-9 David Hillson/Risk Doctor Limited, Slide 12
Risk management …
�… THE key driver for project success
�Because :
�Life (and projects) are risky – must be managed
�Emphasis on objectives
�Proactive not reactive
�Creates space to manage
�Ensures consensus & focus
�BUT projects fail REPEATEDLY
�WHY? Risk management is supposed to help!
Page 7Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 13
Risk management & project performance
Adequacy of risk management(from Cooke-Davies 2005)
Not at all adequate
Partly adequate
Adequate Fully adequate
1.0
1.2
1.4
1.6
1.8
0.8
Pro
ject
per
form
ance
inde
xC
ombi
ned
sche
dule
/cos
t
© 2003-9 David Hillson/Risk Doctor Limited, Slide 14
Theory
B+
Attainment
CEffor
t A-
Must
do bet
ter
Report card for risk management
Page 8Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 15
WHERE NEXT ?Short-term
“Everything about the future is uncertain …… probably !”
© 2003-9 David Hillson/Risk Doctor Limited, Slide 16
Contributors to RM capability
�Culture
�How do we think?
�Process
�What should we do?
�Experience
�Do we know how to do it?
�Application
�Are we doing it?
Ref: RMMM Report, PMI RiskSIG 2002
Page 9Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 17
Improving Application
Depth and Breadth
© 2003-9 David Hillson/Risk Doctor Limited, Slide 18
Increased depth & breadth
�Depth of analysis�Better tools and techniques
�More user-friendly
�Improved functionality
�Increased integration
�Better analysis�Value Management
�System Dynamics
�Safety and Hazard Analysis
�Scenario Planning
Page 10Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 19
Increased depth & breadth
�Breadth of coverage
�Typically address
threats to project time & cost
�Expand to
other objectives
opportunities
programme/portfolio risk
© 2003-9 David Hillson/Risk Doctor Limited, Slide 20
Hierarchical risk
�Risk = uncertainty that can affect objectives
�Objectives exist at various levels
�Risk affects every level:
�Strategic risk
�Portfolio risk
�Programme risk
�Project risk
�Technical/task risk
�Manage at every level in integrated approach
management
management
management
management
management
management
Page 11Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 21
© 2003-9 David Hillson/Risk Doctor Limited, Slide 22
Addressing Culture
�Risk is not managed by robots but people
�Human psychology is major influence
�Risk attitudes are key
Awareness � understanding � management
Page 12Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 23
Addressing Culture
Attitudes ���� Behaviour ���� CultureRisk Risk Risk
© 2003-9 David Hillson/Risk Doctor Limited, Slide 24
RISK ATTITUDE
RISK MANAGEMENT EFFECTIVENESS
ignored &unmanaged
lower
CR
ITIC
AL
SU
CC
ES
S FA
CTO
RC
RIT
ICA
L
SU
CC
ES
S FA
CTO
RC
RIT
ICA
L S
OU
RC
E
OF
FAIL
UR
E
CR
ITIC
AL
SO
UR
CE
OF
FAIL
UR
E
higher
understood & managed
Page 13Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 25
“Risk Attitude” = “Risk” + “Attitude”
�Attitude: “Chosen response to given situation ”
�Risk: “Uncertainty that matters ”
�Both are affected by perception
�“What is the situation?”
�“How uncertain is it? How much does it matter?”
�Risk attitude: “Chosen response to uncertainty that matters, influenced by perception ”�Many levels: individual, group, society, nations…
�Exists on a continuous spectrum
© 2003-9 David Hillson/Risk Doctor Limited, Slide 26
RISKSEEKING
RISKAVERSE
RE
SP
ON
SE
TO
UN
CE
RT
AIN
TY
The risk attitude spectrum
–
+
RISKTOLERANT
RE
SP
ON
SE
TO
UN
CE
RT
AIN
TY
–
+
All images from FaceTrace™© Copyright BrainJuicer 2006
Page 14Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 27
Where are you on the risk attitude spectrum?
�“It depends ”
�On …
�external environment (situation)
�internal environment (me/us)
And where should you be?
�“It depends ”
�On objectives
Two key questions
© 2003-9 David Hillson/Risk Doctor Limited, Slide 28
Page 15Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 29
THEN WHAT?Mid-term
“Prediction is very difficult, especially about the future” Neils Bohr
© 2003-9 David Hillson/Risk Doctor Limited, Slide 30
Page 16Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 31
Universal laws
�Risk is related to uncertainty
�Risk matters
�Risk management is a process
�People manage risk
© 2003-9 David Hillson/Risk Doctor Limited, Slide 32
The expanding universe
� Micro level: increased depth & breadth
� Macro level: discovering new dimensions
� Dark matter: exposing unknown unknowns
� Parallel universes: close encounters
� Three possible futures:
1. Continual expansion, infinite universe
2. Expand then collapse (“The Big Crunch”)
3. Repeated cycles of expansion/contraction
Page 17Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 33
The infinite universe
�Option 1 – Continual expansion
�Risk management will encompass more aspects of life: business, personal, social…
�Everything becomes risk management
�“Risk-based …”
“Manage risk, manage life”
© 2003-9 David Hillson/Risk Doctor Limited, Slide 34
The Big Crunch
�Option 2 – Expand then collapse
�Unsustainable growth
�Risk management is latest management fad
�Fail through declining interest and attention
�Over-succeed, normalise into “second nature”
�Self-evident so not needed
“Who needs risk management?”
Page 18Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 35
Repeated cycles
�Option 3 – Expansion/Contraction…
�Current expansion continues then falls back, then…
�Human history indicates periods of more/less focus on managing risk
�Major civilisations: Technology, law, religion…
“Everything in its season”
© 2003-9 David Hillson/Risk Doctor Limited, Slide 36
Which future will happen?
Don’t know
Does it matter?
Can’t know
Focus on next steps …
“Your role is not to foresee the future but to enable it” Antoine de Saint-Exupéry
Page 19Copyright © 2009 David Hillson/Risk Doctor Limited
Project Risk Management:WHERE NEXT?
© 2003-9 David Hillson/Risk Doctor Limited, Slide 37
Next steps
�Project risk management matters
�Must do better
�Several areas for immediate attention
�Need pioneers & rebels
© 2003-9 David Hillson/Risk Doctor Limited, Slide 38
For further information:
Dr David HillsonRisk Doctor & Partners
Tel +44(0)[email protected]
www.risk-doctor.com