project management 101 your cookbook for success

Upload: nat-tikus

Post on 04-Jun-2018

224 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    1/64

    Project

    Management 101

    Your Cookbook forVictory

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    2/64

    What we will cover: Definition of a Project

    Why have project controls

    PM as a profession

    Project reporting

    Milestone management

    Crystal ball - the foreseeable future

    The Ultimate CYA Damage control.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    3/64

    What we will cover in

    Project Management 102: Cookbook approach to a project

    Resources identification

    Timeline constraints

    Risk management

    Management of managers and vendors MS Project vs. paper tracking

    Contract negotiations

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    4/64

    What is a project?

    A project is a temporaryendeavor

    undertaken to create a unique product or

    service. Temporary means that everyproject has a definite beginning and a

    definite ending.Unique means that the

    product or service is different in somedistinguishing wayfrom all other products

    or services. PMBOK2000 edition

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    5/64

    Why Have Project Controls?

    92% of all projects fail(Standish Research

    Group)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    6/64

    What Professional Project

    Managers do and why Project Management Institute was established

    to promote the professional management of

    projects using proven methods and procedures. PMI maintains a library of information and

    publishes the Guide to the Project Management

    Body of Knowledge(PMBOK), the standardtext on project management.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    7/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    8/64

    Great Britain PM Standard

    Prince 2. Government required standard

    http://www.ogc.gov.uk/prince2/index.html

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    9/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    10/64

    Project Triple Constraints

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    11/64

    Project Triple Constraints

    Costs

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    12/64

    Project Triple Constraints

    Costs Time

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    13/64

    Project Triple Constraints

    Costs Time

    Statement of Work (SCOPE)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    14/64

    Project Triple Constraints

    Costs Time

    Statement of Work (SCOPE)

    Quality

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    15/64

    Project Triple Constraints

    Costs Time

    Statement of Work (SCOPE)

    Quality

    Customer Satisfaction

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    16/64

    How to practically

    approach a projectProjects can be

    approached like bakinga cake.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    17/64

    Chocolate CakeWhat it takes:

    Clear objectives

    Ingredients

    Equipment

    Manpower

    A Plan

    A manager of managers (PM)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    18/64

    Chocolate Cake

    Making a chocolate cake requires all the

    elements of a project:

    Processes(Whatto do)

    Knowledge(Howto do)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    19/64

    Process groups of a project:

    (The Whatto do of a project) Initiation

    Planning

    Execution

    Controlling

    Closing

    Called the Life Cycle of a project

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    20/64

    Knowledge areas:

    (The How to do of a project)

    Project ScopeManagement

    Project TimeManagement

    Project CostManagement

    Project QualityManagement

    Project HRManagement

    Project CommunicationsManagement

    Project RiskManagement

    Project ProcurementManagement

    Project IntegrationManagement

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    21/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    22/64

    Work Breakdown Structure

    (Planning phase) Def. A deliverable-orientedhierarchical

    decomposition of the work to be executed

    by the project team to accomplish theproject objectives.It organizes and definesthe total scope of the project. Eachdescending level represents an increasingly

    detached definition of the project work. Thedecomposition consists of work packages.(PMBOK2000)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    23/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    24/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    25/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    26/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    27/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

    Serve and cleanup

    Staff to serve

    Assign servingplates

    Cleanup team

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    28/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

    Serve and cleanup

    Staff to serve

    Assign servingplates

    Cleanup team

    Purchase

    ingredients

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    29/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

    Serve and cleanup

    Staff to serve

    Assign servingplates

    Cleanup team

    Risk analysis

    Plan B?

    Purchase

    ingredients

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    30/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

    Serve and cleanup

    Staff to serve

    Assign servingplates

    Cleanup team

    Risk analysis

    Plan B?

    Purchase

    ingredients WorkBreakdownStructure

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    31/64

    Chocolate CakeProject

    Establishrequirements

    Scope definition

    How many toserve?

    Date and time?

    Place to beserved?

    Who will pay forit?

    Who hasauthority?Project Sponsor

    Available laborpool

    Who will buymaterials

    Who will cook?

    Who will serve?

    Who will cleanup?

    Procureequipment

    Arrange for allmixing bowls,spoons, pans,

    measuringdevices,decorating, etc

    Schedule oven(s)

    Serve and cleanup

    Staff to serve

    Assign servingplates

    Cleanup team

    Risk analysis

    Plan B?

    Purchase

    ingredients

    Work

    Packages

    WorkBreakdownStructure

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    32/64

    Work breakdown structure.

    Def:Deliverable oriented grouping of project

    components that organizes and defines the total

    scope of the project.

    Locate managers and ask them to estimate their

    labor requirements, constraints and risks.

    Give them the project scope with budget, schedule

    and milestone requirements.

    Dont youmake these decisions; let them.

    Ch l t C k

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    33/64

    Chocolate Cake

    Project

    Establish

    requirements

    Scope definition

    How many to

    serve?

    Date and time?

    Place to be

    served?

    Who will pay for

    it?

    Who has

    authority?

    Project Sponsor

    Available labor

    pool

    Who will buy

    materials

    Who will cook?

    Who will serve?

    Who will clean

    up?

    Procure

    equipment

    Arrange for all

    mixing bowls

    Schedule oven(s)

    Serve and clean

    up

    Staff to serve

    Assign serving

    plates

    Cleanup team

    Risk analysis

    Plan B?

    Work Breakdown

    Structure

    Purchase

    ingredents

    Work Packages

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    34/64

    Event sequencing

    Placing work packages in

    logical sequential order. Create a critical path

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    35/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    36/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    37/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    38/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    39/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    40/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    41/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    42/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    43/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    44/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    45/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    46/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    47/64

    Project Tracking Software

    Microsoft Project

    Uses Project Management Institutes

    PMBOKas its standard

    Excellent tool IFused properly

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    48/64

    Gantt Chart with resources

    ID Task Name

    1 Chocolate Cake Project2 Est abl is h s cope of work and att ain funding

    3 Locate v arious managers

    4 Establish requirements

    5 Order ingredients

    6 Receiv e and store materials

    7 Mix, bake and decorate cake

    8 Serve and cleanup

    9 Project closeout

    10 Risk analysis

    11 Train staff

    customer,Management,project manager

    project manager

    manager,chief

    Purchasing Mgr

    Wearhousing

    chief,cook 1,cook 2,cook 3,cook 4,cook

    200 servers,20 coordi natiors,matre d

    project manager

    Purchasing Mgr

    20 coordinatiors

    T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F

    Mar 5, '06 Mar 12, '06 Mar 19, '06 Mar 26, '06 Apr 2, '06I D Task Nam e

    1 Chocolate Cake Project2 Establish scope of work and attain funding

    3 Milestone

    4 Locate various managers

    5 Establish requirements

    6 Order ingredients

    7 Receive and store materials

    8 milest one

    9 Mix, bake and decorate cake

    10 Serve and cleanup

    11 Project closeout

    12 Risk analysis

    13 Trai n s taf f

    customer,Management,project manager

    3/8

    project manager

    manager,chief

    Purchasing Mgr

    Warehousing

    3/22

    chief,cook 1,cook 2,cook 3,cook 4,cook 5,cook 7,co

    200 servers,20 coordi natiors,matre d '

    project manager

    Purchasing Mgr

    20 coordinatiors

    M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M

    5, '06 Mar 12, '06 Mar 19, '06 Mar 26, '06 Apr 2, '06 Apr 9, '

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    49/64

    Pert Chart

    Establishscope of workandattain funding

    2 5 day s

    Fri 3/3/06 Thu 3/9/06

    Locate variousmanagers

    3 5 day s

    Fri 3/10/06 Wed 3/15/06

    Establishrequirements

    4 3 day s

    Thu 3/16/06 Mon 3/20/06

    Order ingredients

    5 1 day

    Tue 3/21/06 Tue 3/21/06

    Project closeout

    9 1 day

    Mon 3/27/06 Tue 3/28/06

    Trainstaff

    11 1 day

    Sun 3/26/06 Sun 3/26/06

    Riskanalysis

    10 2 day s

    Thu 3/16/06 Fri 3/17/06

    ChocolateCakeProject

    1 0 day s

    Thu 2/9/06 Thu 2/9/06

    Mix,bakeand decoratecake

    7 2 day s

    Fri 3/24/06 Sun 3/26/06

    Receiveand storematerials

    6 2 days

    Wed 3/22/06Thu 3/23/06

    Serveand cleanup

    8 0.33 days

    Mon 3/27/06 Mon 3/27/06

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    50/64

    ResourcesID Resource Name Initials Group Max. Units Std. Rate Ov t. Rate Cost/Use Accrue At Base Calendar Code

    1 Management M MGT 100% $0.00/hr $0.00/hr $0.00 Prorated Standard

    2 customer JM MGT 100% $0.00/hr $0.00/hr $0.00 Prorated Standard

    3 project manager JBV MGT 100% $300.00/hr $0.00/hr $0.00 Prorated Standard

    4

    5 Kitchen staff K Kitchen 100% $0.00/hr $0.00/hr $0.00 Prorated Standard

    6 manager m Kitchen 100% $50.00/hr $0.00/hr $0.00 Prorated Standard

    7 chief CF Kitchen 100% $40.00/hr $0.00/hr $0.00 Prorated Standard

    8 cook 1 c1 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    9 cook 2 c2 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    10 cook 3 c3 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    11 cook 4 c4 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    12 cook 5 c5 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    13 cook 6 c6 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    14 cook 7 c7 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    15 cook 8 c8 Kitchen 100% $20.00/hr $0.00/hr $0.00 Prorated Standard

    16

    17 Serv ers S servers 100% $0.00/hr $0.00/hr $0.00 Prorated Standard

    18 matre d' Matradee servers 100% $40.00/hr $0.00/hr $0.00 Prorated Standard

    19 20 coordinatiors coordinators servers 100% $300.00/hr $0.00/hr $0.00 Prorated Standard

    20 200 serv ers Servers servers 100% $2,000.00/hr $0.00/hr $0.00 Prorated Standard21 Cleanup Cleanup servers 100% $300.00/hr $0.00/hr $0.00 Prorated Standard

    22 Purchasing Mgr P Purchasing 100% $40.00/hr $0.00/hr $0.00 Prorated Standard

    23 earhousing Purchasing 100% $200.00/hr $0.00/hr $0.00 Prorated Standard

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    51/64

    Crystal Ball - Looking into the

    foreseeable future Earned Valueis a method of forecasting the

    projects cost and scheduling outcomes early in

    the project

    It uses various budgeted amounts (time and

    costs) currently spent early in the project and

    weighs them against planned amounts for the

    same period. Outcomes project budget or schedule variances at

    projects end.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    52/64

    http://www.goldpractices.com/practices/tev/index.php

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    53/64

    Project stakeholders

    Definition: Anyone who is positively ornegatively affected by the project.

    Could be:A person(s)

    A company (vendors)

    A department

    A social order

    A government

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    54/64

    Communications Planning - Your

    Ultimate CYA People operate with the information they

    are given.

    Clear directives produce clear results.

    Clear objectives produce desired results.

    Every stakeholder needs to know the status

    of the project.

    PM is thesingle person who sees it all.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    55/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    56/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    57/64

    Email

    Subject line:

    Cake project status: All critical paths are Green

    Text:All critical paths are reporting green.

    For details: www.vanek.ws/project/cake

    For audio: www.vanek.ws/project/cake/audio

    Or dial (713)555-1234

    For MS Project plan:

    www.vanek.ws/project/cake/msproject

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    58/64

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    59/64

    Email

    Subject line:

    Cake project status: Red. All stakeholders/conference call 3:00PM Today

    Text:

    Major issue with procurement. Conference calltoday at 3:30PM (800) 555 1234 password

    2323. Roll call will be taken. Attendancerequired. Prepare by having risk response foryour area.

    For details: www.vanek.ws/project/cake

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    60/64

    Damage control

    People cause problems, people fix

    problems.

    Effective communications is the key.

    POP management (point of the problem)

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    61/64

    Summary

    Projects are managed Pro-actively

    Project Managers have a cookbook which is

    the recipe for a successful project.

    Planning and Communicating are the most

    critical elements.

    Questions?

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    62/64

    FAILURE RECORD

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    63/64

    FAILURE RECORD

    In the United States, we spend more than $250 billion each year on IT applicationdevelopment of approximately 175,000 projects. The average cost of a development project for alarge company is $2,322,000; for a medium company, $1,331,000; and for a small company,$434,000. A great many of these projects will fail. Software development projects are in chaos,and we can no longer imitate the three monkeys -- hear no failures, see no failures, speak nofailures.

    The Standish Group research shows a staggering 31.1% of projects will be canceled beforethey ever get completed. Further results indicate 52.7% of projects will cost 189% of theiroriginal estimates. The cost of these failures and overruns are just the tip of the proverbialiceberg. The lost opportunity costs are not measurable, but could easily be in the trillions ofdollars. One just has to look to the City of Denver to realize the extent of this problem. Thefailure to produce reliable software to handle baggage at the new Denver airport is costing thecity $1.1 million per day.

    Based on this research, The Standish Group estimates that in 1995 American companies andgovernment agencies will spend $81 billion for canceled software projects. These sameorganizations will pay an additional $59 billion for software projects that will be completed, butwill exceed their original time estimates. Risk is always a factor when pushing the technologyenvelope, but many of these projects were as mundane as a drivers license database, a newaccounting package, or an order entry system.

    On the success side, the average is only 16.2% for software projects that are completed on-time and on-budget. In the larger companies, the news is even worse: only 9% of their projectscome in on-time and on-budget. And, even when these projects are completed, many are no

    more than a mere shadow of their original specification requirements. Projects completed by thelargest American companies have only approximately 42% of the originally-proposed features andfunctions. Smaller companies do much better. A total of 78.4% of their software projects will getdeployed with at least 74.2% of their original features and functions.

    This data may seem disheartening, and in fact, 48% of the IT executives in our researchsample feel that there are more failures currently than just five years ago. The good news is thatover 50% feel there are fewer or the same number of failures today than there were five and tenyears ago.

  • 8/13/2019 Project Management 101 Your Cookbook for Success

    64/64