program theory and logic models for systemic evaluation€¦ · patton, m. 2010 developmental...

35
Program theory and logic models for systemic evaluation International Conference on Systemic Approaches in Evaluation Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) Eschborn, Germany 25-26 January 2011 Patricia Rogers [email protected]

Upload: others

Post on 13-Aug-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

Program theory and logic models

for systemic evaluation

International Conference on Systemic Approaches in Evaluation

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)

Eschborn, Germany 25-26 January 2011

Patricia Rogers [email protected]

Page 2: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

2

Overview

• Presentation:

– Simple, complicated and complex systems

– 7 aspects to consider for evaluation

• Examples

– How these aspects have been addressed in some recent examples of program theory

• Discussion

What recommendations of practical relevance can be made?

– How to develop it further?

– How to create the preconditions for systemic evaluations (if it is considered desirable)

Recommendations for

– Evaluators

– Managers of evaluations

– Donors

Page 3: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

3

Sources for this presentation

Page 4: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

4Funnell and Rogers Purposeful Program Theory 4

Program theory An explicit theory of how an intervention contributes to the

intended or observed outcomes, which has 2 components:

Theory of

change

The process by which change comes about (for an

individual, organization or community)

Theory of action How the intervention is constructed to activate the theory of

change

Logic model A visual representation of a program theory, usually in a

diagram but sometimes in a table

Program theory

evaluation

An evaluation that is at least partly guided by an explicit

program theory. It is not necessarily „driven‟ by the theory,

since it should be driven by its intended purpose and the

needs of its intended users

Some definitions

Page 5: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

5Funnell and Rogers Purposeful Program Theory 5

What people sometimes assume you mean by logic models that

address complexity

Page 6: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

66

Two framings of simple, complicated and complex

Glouberman and Zimmerman 2002 Kurtz and Snowden 2003

Simple Tested „recipes‟ assure

replicability

Expertise is not needed

The domain of the „known‟,

Cause and effect are well

understood,

Best practices can be confidently

recommended,

Complicated Success requires high level of

expertise in many specialized

fields + coordination

The domain of the „knowable‟

Expert knowledge is required,

Complex Every situation is unique –

previous success does not

guarantee success

Expertise can help but is not

sufficient; relationships are key

The domain of the „unknowable‟,

Patterns are only evident in

retrospect.

Glouberman, S., and Zimmerman, B. Complicated and Complex Systems: What Would Successful Reform of Medicare Look Like?

Ottawa: Commission on the Future of Health Care in Canada, 2002. http://www.healthandeverything.org/fi les/Glouberman_E.pdf.

Kurtz, C. F. and D. J. Snowden (2003) „The New Dynamics of Strategy: Sense-making in a Complex and Complicated World‟, IBM

Systems Journal 42(3): 462–83. ( who also discuss chaotic and disordered)

Page 7: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

7

Different types of systems

A simple system

A complicated system

A complex system

1. http://commons.wikimedia.org/wiki/File:Ford_assembly_line_-_1913.jpg 2 .Heath Robinson 3. Oriolus

http://www.flickr.com/photos/28556257@N00/441814998/

Page 8: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

8

What constitutes a systemic approach to evaluation?

Attention to:

• Inter-relationships

• Perspectives

• Boundaries

Williams B. Imam I. (2007) (eds) Systems Concepts in Evaluation - An Expert Anthology

EdgePress/AEA Point Reyes CA.

Williams, B and Hummelbrunner, R (2010) Systems Concepts In Action: A Practitioner's Toolkit„

Stanford: Stanford University Press.

Page 9: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

9

Funnell, S.C. and Rogers, P.J. (2011) Purposeful Program Theory. San Francisco: Jossey-Bass/Wiley.

9

Aspects of complicated and complex situations and interventions with

potentially important implications for evaluation

1) Focus

2) Governance

3) Consistency

4) Necessariness

5) Sufficiency

6) Change trajectory

7) Unintended outcomes

Page 10: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

1010

(1) Focus

Simple Single set of intended outcomes/impacts

Complicated Different intended outcomes/impacts intended by

different partners/stakeholders

Different intended outcomes/impacts at different levels

Complex Emergent intended outcomes/impacts

Page 11: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

1111

Simple focus

Intervention Longer term

outcomes

Shorter term

outcomes

Intervention that produces single set of outcomes

Page 12: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

1212

Complicated focus (1)

Intervention that produces different outcomes valued by different

stakeholders

INTERVENTION SHORT-TERM

OUTCOMES

LONG-TERM OUTCOMES

DIFFERENT LONG-TERM OUTCOMES

Page 13: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

1313

Intervention Longer term

outcomes Shorter term outcomes at

system level

Activities at

system level

Activities at site

level

Activities at

client level

Shorter term outcomes at

site level

Shorter term outcomes at

client level

Complicated focus (2)

Intervention that produces different outcomes at different levels

Page 14: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

14Funnell and Rogers Purposeful Program Theory 14

Complex focus (1)

Intervention that produces emergent intermediate outcomes

Page 15: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

15Funnell and Rogers Purposeful Program Theory 15

Complex focus (2)

Intervention that produces emergent long-term outcomes

Page 16: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

16Funnell and Rogers Purposeful Program Theory 16

(2) Governance

Simple Single organization

Complicated Specific organizations with formalized requirements

Complex Emergent organizations working together in flexible

ways

Page 17: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

17

(3) Consistency

Simple Implement what has been identified as „best practice‟ or

„evidence-based practice‟ – what works

Complicated Classify the situation and implement what has been

adapted for that context – what works for whom in what

situation

Complex Ongoing adaptation to emerging conditions – what is

working here

Page 18: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

18

Complex consistency

Adaptive, responsive intervention

SHORT-TERM OUTCOMES

LONG-TERM OUTCOMES

INTERVENTION

Page 19: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

19Funnell and Rogers Purposeful Program Theory 19

(4) Necessariness

Simple Only way to achieve the intended impacts

Complicated One of several ways to achieve the intended impacts – which can be

identified in advance

Complex One of several ways to achieve the intended impacts – which are only

evident in retrospect

Page 20: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

20Funnell and Rogers Purposeful Program Theory 20

(5) Sufficiency

Simple Sufficient to produce the intended impacts. Works the same for

everyone

Complicated Only works in conjunction with other interventions (previously,

concurrently, or subsequently) and/or only works for some people

and/or only works in some circumstances – which can be identified

in advance

Complex Only works in conjunction with other interventions (previously,

concurrently, or subsequently) and/or only works for some people

and/or only works in some circumstances – which is only evident in

retrospect

Funnell and Rogers 2010 Purposeful Program Theory. Jossey-Bass)

Page 21: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

21Funnell and Rogers Purposeful Program Theory 21

Ways in which an intervention can work with other interventions

Stronger Families and Communities Strategy evaluation 2000-2004 Final Reporthttp://www.rmit.edu.au/casr/sfcse

Page 22: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

22Funnell and Rogers Purposeful Program Theory 22

Complicated necessariness (1)

Intervention

Longer term

outcomes

Shorter term

outcomes

A different

intervention

Multi-stage intervention (eg Outcome Mapping)

Page 23: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

23Funnell and Rogers Purposeful Program Theory 23

Complicated necessariness (2)

INTERVENTION SHORT-TERM

OUTCOMES

OUTCOMES/ IMPACTS

ANOTHER INTERVENTION

SHORT-TERM OUTCOMES

ANOTHER INTERVENTION

SHORT-TERM OUTCOMES

Intervention that works in combination with other interventions

Page 24: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

24Funnell and Rogers Purposeful Program Theory 24

Complicated necessariness (3)

INTERVENTION SHORT-TERM

OUTCOMES

PARTICULAR PARTICIPANT CHARACTERISTICS

LONG-TERM OUTCOMES

INTERVENTION

DIFFERENT PARTICIPANT CHARACTERISTICS

DIFFERENT SHORT-TERM OUTCOMES

DIFFERENT LONG-TERM OUTCOMES

Intervention that works differently for different types of participants

Page 25: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

2525

(6) Change trajectory

Simple Constant, linear relationship between effort and results (eg

twice the investment produces twice the results)

Complicated Well understood but not linear relationship between effort and

results (eg curvilinear dose-response relationship such as

diminishing returns or too much of a good thing)

Complex Emergent relationship between effort and results (eg unknown

tipping points)

Page 26: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

26Funnell and Rogers Purposeful Program Theory 26

(7) Unintended outcomes

Simple Unintended outcomes can be anticipated and monitored

Complicated Different unintended outcomes are likely in particular

combinations of circumstances – expertise is needed to

anticipate them and identify them

Complex Unintended outcomes cannot be anticipated but only

identified (and addressed) as they emerge or in retrospect

Funnell and Rogers 2010 Purposeful Program Theory. Jossey-Bass)

Page 27: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

27Funnell and Rogers Purposeful Program Theory 27

Some thoughts on how program theory might address

complicated and complex aspects

Issues that may need to

be addressed

1. Focus

2. Governance

3. Consistency

4. Necessariness

5. Sufficiency

6. Change trajectory

7. Unintended

outcomes

Possible evaluation methods, approaches and

methodologies

• Emergent evaluation design that can

accommodate emergent program objectives and

emergent evaluation issues

• Collaborative evaluation across different

stakeholders and organisations

• Non-experimental approaches to causal

attribution/contribution that don‟t rely on a

standardized „treatment‟

• Realist evaluation that pays attention to the

contexts in which causal mechanisms operate

• Realist synthesis that can integrate diverse

evidence (including credible single case studies)

in different contexts

• „Butterfly nets‟ to catch unanticipated results

Page 28: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

28

Examples

Examples are on a separate handout, along with pages for recording

comments in terms of the 7 aspects and broader implications

Page 29: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

29

1. VECO Indonesia: Sustainable Agricultural Chain

Development, Deprez and Van Steenkiste (2010)

Page 30: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

30

2. New Zealand Department of Labor: Recognised Seasonal

Employer policy (Nunns and Roorda, 2009)

Page 31: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

31

3. International Center

for Tropical

Agriculture (CIAT)

Striga programs

(Douthwaite, Kuby,

van de Fliert and

Schulz, 2003)

Page 32: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

32

4. Waawiyeya Evaluation Tool, Tending the Fire

program (Johnston, 2010)

Page 33: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

33

5. Stronger Families and Communities Strategy (CIRCLE, 2006)

CIRCLE „Third Newsletter. Evaluation of the Stronger

Families and Communities Strategy 2000-2004.

Funnell, S.C., Rogers, P.J. and Scougall, J. „Issues Paper on

Community Capacity Building for the Evaluation of the

SFCS‟. Canberra: Department of Family and Community

Services.

Both available at http://rmit.edu.au/casr/sfcse

Page 34: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

34

Discussions

What recommendations of practical relevance can be made?

– How to develop it further?

– How to create the preconditions for systemic evaluations (if it is considered

desirable)

Recommendations for

– Evaluators

– Managers of evaluations

– Donors

Page 35: Program theory and logic models for systemic evaluation€¦ · Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford

35

References and further readingFunnell, S. and Rogers, P.J. (2011) Purposeful Program Theory. San Francisco: Jossey-

Bass/Wiley.

Glouberman, S., and Zimmerman, B. Complicated and Complex Systems: What Would Successful Reform of Medicare Look Like? Ottawa: Commission on the Future of Health Care in Canada, 2002. http://www.healthandeverything.org/fi les/Glouberman_E.pdf.

Kurtz, C. F., and Snowden, D. F. “The New Dynamics of Strategy: Sense-Making in a Complex and Complicated World.” IBM Systems Journal, 2003, 42(3), 462–483.

Patton, M. 2010 Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use. New York: Guildford Press.

Rogers, P. J. “Using Programme Theory for Complicated and Complex Programmes.” Evaluation, 2008, 14 (1), 29–48.

Rogers, P. J., Guijt, I., and Williams, B. “Thinking Systemically: Seeing from Simple to Complex in Impact Evaluation.” Presented at the 3IE/African Evaluation Association Impact Evaluation Conference, Cairo, Egypt, 2009.

Rogers, P.J. and Williams, B. 2010 „‟Using Systems Concepts in Evaluation‟‟ in Beyond Logframe; Using Systems Concepts in Evaluation. Tokyo: FASID http://www.fasid.or.jp/shuppan/hokokusho/pdf/h21-3.pdf

Snowden, D. J., and Boone, M. “A Leader‟s Framework for Decision Making.” Harvard Business Review, Nov. 2007, pp. 69–76.

Williams B. Imam I. (2007) (eds) Systems Concepts in Evaluation - An Expert Anthology EdgePress/AEA Point Reyes CA.

Williams, B and Hummelbrunner, R (2010) Systems Concepts In Action: A Practitioner's Toolkit„ Stanford: Stanford University Press