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PROGRAM MANAGEMENT REVIEW Systems Deployment July 13, 2011

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Page 1: Program management review presentation

PROGRAM MANAGEMENT REVIEW

Systems DeploymentJuly 13, 2011

Page 2: Program management review presentation

Program Management Review

Page 3: Program management review presentation

AEP Project Charter (Pete Gangl)

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AEP Project Plan (Pete Gangl)

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AEP Project Plan Cont. (Pete Gangl)

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AEP 4 Blocker(Pete Gangl)

AEP Program Update June 27, 2011

Deployment Summary Program Highlights

Challenges/ RisksProgram Schedule - Key Milestones

Meters Deployed: 317,758

Meters Normal: 307,148

Meter installation rate: 1,100/day

50 collectors deployed

2,105 routers deployed

Meter availability problem – Optimator slip and lack of Paulaner could cause meter shortage

GE kV2c issue, AEP would like to order 2k – 6k 9s meters, defect confirmed new FW & DCW needed

6.11 FW update under way, Encryption needs to be turned off in order to update from 5.65 to 6.11 – AEP security has give us 4 wksUn-Encryption 97% - 6.11 FW spread 98% completeZigbee FW update under way

C12.22 compliance testingFDOS testing MR2 released 4/15/11Additional defects identified due to be fixed in MR3 release, TBD

release dateGAP collector is critical to rural design success – Beta units have

been promised and risk build for production has been approved

Read Success ISR

99.9% 99.59%

March 2011

Enhanced Focus AX Modular release

July 2011

Enhanced Focus AX Integrated release

May 2011

Command Center 5.0 Production Deployment

August2011

Command Center MR2 Release to Production

Aug/Sept 2011

Advanced Security Enabled in Production

Q3 2011

GAP collector/CC5.5

Command Center 5.0C12.22 testing against MR2 underway, waiting for MR3 schedule release dateAdvanced Security Deployment – Initial L+G deployment to begin ~August based on network update to FW6.11Enhanced Focus AX Deployment – AEP approved modular metersCommand Center 5.5GAP collector is primary deliveryTransition to Customer OperationAEP has verbally agreed to premium support, contract negotiations under wayTransition under way

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CPS Program Charter– Robert Erickson

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CPS Program Charter (Robert Erickson)

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CPS Program Plan– Robert Erickson

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CPS Risk Plan (Robert Erickson)

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CPS 4 Blocker (Robert Erickson)

CPS Energy Program UpdateDeployment Summary Program Highlights

Challenges/ RisksProgram Schedule - Key Milestones

Program ManagementS4e Meter DeploymentDeploymentS4e Meter Deployment started. No Issues.IntegrationVentryx Integration Started 6/13MDM (eMeter) Integration Testing Continues w/o L+G IssuesPlanning/ ForecastInitial Network Estimate ProvidedWorkshops Planned for Q3

Meters: High-speed discussion, 2012 quantitiesNetwork: 2012 DesignCommand Center: 5.5 Upgrade, Advanced SecurityGas: Quantities and Deployment 2012

System Acceptance Testing: CPS is very resource constrained.

L+G Resource availability delaying the timeliness of response to questions/issues uncovered by SAT.Lack of TIM resources is felt; no particular issues, but team/SAT are not 100%. 85% estimated strength.

Q3 and Q4 activities are very dependent on Command Center release schedule.

5/25, 6/3, 6/10

S4e Meter Shipments

5/15

5/23System Acceptance Test Begin

6/1 – 6/16 System Integration Testing

Week of 6/20

Security and HAN SAT Testing

6/30 Scheduled SAT Completion

June 28, 2011

Deployment Residential meter deployment complete. Commercial meter deployment underway.

Network Performance CC 4.1 SP2, MTR 5.65, DCW 1B01.05.10

PeriodTotal Number

End-pointsBillable Read Success % Read Success %

CurrentNormal: 37,359

Disc: 791Overall: 99.77%

SAT: 99.95%Overall: 99.73%

SAT: 99.95%

PreviousNormal: 36,921

Disc: 113Overall: 99.64%

SAT: 99.96%Overall: 99.67%

SAT: 99.96%

Page 12: Program management review presentation

Hydro Quebec Project Plan (Faisal Khan)

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Hydro Quebec Project Plan (Faisal Khan)

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Hydro Quebec Project Plan (Faisal Khan)

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Hydro Quebec Project Plan (Faisal Khan)

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Hydro Quebec 4 Blocker (Faisal Khan)

Hydro Quebec Program Update July 8, 2011

Deployment Summary Program Highlights

Challenges/RisksProgram Schedule - Key Milestones

EICT/Ericson Integration Workshop – 6/27 to 6/29

DR Best Practices – First Draft Submitted 7/6

Integration SOW – Complete by 7/30

Broadcast Module Firmware (AX) – 6/30 (96.6%)

RCA & RMA for Meter Quality Issues – In Progress

Returned Shipments – Pending Resolution

Advanced Security Reconfiguration (Disabled )

QA Environment Setup & Lefty Perch – In Progress

HQ PROD MEE/Hardening Procedures – 90% Complete

Business Process Definition & Integration Support – In Progress

SAP Part List – PO Generation & Invoicing – In Progress

Hydro Quebec Dependency:

Collector & Router Locations (infrastructure)

Meter Installer Selection –TBD

Mass Production of high-speed meters (Workaround) On-Site Metrology Support (Resource Needed)

Plan for the Center of Excellence (CoE) – POC: Jerry Figurilli

Quality Issues & RMA – ASD Report Submitted

Advanced Security OFF/High Availability OFF

Continued Impact of FW 6.11 & High-Speed – 11,310

meters. Plan for future shipments ~ 6.17 rollout Pending Contract Transfer – Letter on Intent

6/ 27 – 7/ 29 Boucherville Meter Deployment (Total 5776)

7/ 8 Broadcast Module Firmware 6.17

7/ 11 Go/No-Go – Deployment & Meter Quality

6/ 15 – 7/ 22 Rural Magog Router Installation (116 Routers)

7/ 25 – 8/ 5 Magog NW Packet Stress Test

7/ 19 – 7/ 21 HQ to visit Lafayette Facility

8/ 2 – 8/ 7 Security High-Availability Test/MEE Completion

Boucherville Pilot Deployment with GridstreamRF CC5.0, layer based, VM, Advanced Security with ECC.

Target Boucherville Deployment 5776 by 7/29 (~40%)

Endpoints Deployed: 2356 (349 S4e + 2007 Focus AX)

Network: 1 Collector & 9 Routers

System Snapshot

Discovered: 7, Normal: 2349 & Adv. Security 346 (OFF)

System Performance: CUM Read 98.5% / LP: TBD

S4e: 94.7% & Focus AX: 99.2%

FW 6. 17 (58.6% Upgrade – AX 67% & S4e 10%)

PS. Deployment in progress and FW 6.17 broadcasted weekly

Page 17: Program management review presentation

UI Project Charter (Joe Merritt)

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UI Project Charter (Joe Merritt)

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UI Project Plan (Joe Merritt)

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UI Project Plan (Joe Merritt)

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UI Project Charter (Joe Merritt)

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UI Project Plan (Joe Merritt)

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UI Risk Plan (Joe Merritt)

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UI 4 Blocker (Joe Merritt)

UI Program Update June 27, 2011

Deployment Summary- 06/ 24 data Key Highlights

CURRENT ISSUES

Meters Qty Installed Normal Billable%

ISR%

Budget2012 38,964 NA NA NA NA

FRCST 2012 38,964 NA NA NA NA

DeployTTLS 80,000 62,702 63,345 100% 100%

Spreader – 34 meters (Local Office)Meters with incorrect FW – 135 metersMeters with incorrect DCW – 5 metersZigbee – 645

DOA & RCA issues w/5.65fw will require a patch and new FW -5.67 5S& 9S meters failed UI’s FAT; Impacting May & July

Customer deliveries / Revenue Forecast, 384 meters ( $92k)

KEY MILESTONES- Meter Deliveries as of 5/ 23/ 11

1. As of May 2011, we retired (Billed) 49,553 meter.2. 5S and 9S FAT failure analysis reported internally. 3. 5S and 9S FAT samples replacements will ship June 30, 2011 –

slipped six days..4. UI has implemented Data Power into production – no issues.5. 2,876, 25S Focus meters shipped 7/22/2001 early in-lieu-of the

projected July date.

Page 25: Program management review presentation

CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

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CoServ Project Plan (Dan Leger)

Page 32: Program management review presentation

CoServ Risk Plan (Dan Leger)

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CoServ Risk Plan (Dan Leger)

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CoServ 4 Blocker (Dan Leger)

CoServ Electric Program Update

Deployment Summary Current Program Highlights

Risks/ LowlightsProgram Schedule - Key Milestones

Turnkey, Onsite Program, Meter Installation IncludedPhase 1 POC: 20K meters, 3 Collectors, 60 Routers

June -August 2011 SATPhase 2 FDC: 130K meters, 13 Collectors, 600 Routers

January 2012-December 2012 Post Deployment ChecklistSelf Sufficiency: 2013, Deployment Program Complete

Security reconfig bug fixed; submitted to SQA

Conducted monthly program review

Shipped 4 routers ahead of plan in support of network

optimization

FW and DCW upgrade scheduled for coming weeks, with procedure insufficiently tested to provide confidence in plan; using encrypted broadcast method. Approach reviewed and approved both internally and externally

Technical risk realized manifested in 2 bug discovery during key reconfig. Cases opened, T IV task created.

SAT start now slipped 6 weeks minimum 4th quarter revenue at risk

Encountered known issues (multiple instances) to L+G but not known to CoServ Program team.

Performing systematic review (6/13) of all known issues/bugs

June 13, 2011

Network Performance (CC 5.0, MTR 5.65, DCW 1B01.05.10)

Period Total EPs Total EPs Normal Read Success % 6/3Read Success %

6/13

Current 19987 18610 99.7 99.54

2/18 Network Hardening Complete-this week √

3/1 First Meters Installed √

5/20 Last POC meter installed √

6/10 Pre SAT checklist complete

8/26 SAT complete /Go ahead for full deployment

8/5 Receive full deployment network order

9/6 Receive full deployment meter order

12/21 Ship network equipment

1/2012 Ship 1st full deployment meter order

Page 35: Program management review presentation

Xcel Energy Project Charter (Karl Hutchinson

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Xcel Project Charter (Karl Hutchinson)

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Xcel Project Plan (Karl Hutchinson)

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Xcel Project Plan (Karl Hutchinson)

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Xcel Project Plan (Karl Hutchinson)

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Xcel Risk Plan (Karl Hutchinson)

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Xcel Risk Plan (Karl Hutchinson)

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Xcel Risk Plan (Karl Hutchinson)

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Xcel Risk Plan (Karl Hutchinson)

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Xcel 4 Blocker (Karl Hutchinson)

Xcel Energy Program Update June 27, 2011

Deployment Summary Program Highlights

Challenges/ RisksProgram Schedule - Key Milestones

Total 2-way network deployed:

790 routers

147 TOPS

13,126 Concentrators

Total 2-way meters deployed:

33K Focus AL Universal – 13K deployed, 20K remaining

10K Elster A3 meters – deployment starting after Xcel FAT approval

SQA testing

Resource constrained. Using local program resources to assist in testing

Xcel LP businesses processes

Xcel taking longer to determine their LP business processes. Can impact start of LP testing

Delivery of network flags

Xcel insisting on delivery of network flags from server log. Investigating leveraging a report targeted for AE

Focus AL material shortage

Due to meter rework and material shortage in Japan, balance of delivery of Focus AL meters may be delayed. Working with supply chain.

Plan Actual

5/15 5/25 9.4.2 Installed

5/18 5/27 Xcel testing begins

7/15 7/27 Xcel FAT approval

7/18 7/30 Xcel PO for Elster meters

8/26 9/8 Elster meters delivered

8/29 9/11 Xcel sample testing begins

9/12 9/25 Elster installation begins

Demand Reset TestingDemand reset testing under way. Corrected a demand reset

software issue

LP TestingInstalled fix for LP interval status flags. Can start initial

testing. See challengesTools

Update of ETM required

Completed Xcel FAT for residential

Focus 1s, 2s, 2se, 3s, 4s and 12s meters

Page 45: Program management review presentation

KCPL Project Charter (Tracy Jefferson)

Page 46: Program management review presentation

KCPL Project Charter (Tracy Jefferson)

Page 47: Program management review presentation

KCPL Project Plan(Tracy Jefferson)

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KCPL Project Plan(Tracy Jefferson)

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KCPL Risk Plan(Tracy Jefferson)

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KCPL Risk Plan(Tracy Jefferson)

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KCPL Risk Plan(Tracy Jefferson)

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KCPL 4 Blocker (Tracy Jefferson)

KCPL Smart Grid Program Update June 28, 2011

Deployment Summary Program Highlights

Challenges/ RisksProgram Schedule - Key Milestones

2 collectors and 14 routers – Entire network deployed early

Command Center deployed with geo based routing enabled

Meters to be deployed: 13,876 Focus AXSD & 595 S4e 3G

Meters installed to date – 13939

1500 Tendril Insight In-Home Displays were delivered to KCPL– 751 Have Been Provisioned (564 in Normal Status 187 in Find Pending Status)

Expected to deploy ~100 EcoMeters

Expected to deploy ~2000 TStat Thermostats

KCPL is slowly provisioning the In-Home Displays. There are two main defects – Join Window Closing Prematurely (Critical Issue for KCPL) – defect CQinf00010123 and IHD join even not registering in CC – defect CQinf00010739. Fixes are in Command Center 5.0 – KCPL installed and began testing CC 5.0 on Monday May 16.KCPL is having CC 5.0 installed in production today (6/ 27). They have a copy of CC 5.1 to implement in their test lab environment.

KCPL has identified some meters that are having some outage events and being logged in CC as such, but when KCPL goes out there the customer states there hasn’t been any outages. Also after this, the interval data keeps stopping and starting. These meters were thoroughly investigated in Lafayette and no issues were found. Alpharetta found these meters to be performing as expected. Asked KCPL for additional meters and they have not been able to provide any. If no more – we will close case July 1.

9/03 Entire Network Installed

10/18 Meter Installation Begins

3/18 Meter Installation Complete – Clean Up Remains

4/11Start SAT Testing – Postponed until they have their system upgrade to CC 5.0 or 5.1

6/27 Installing CC 5.0

8/01 Install CC 5.1 in Production

Focus AXSD 5.65 Firmware Delaying Install

All Smart Grid Meters received by the customer.

HAN Implementation in Demonstration Area

Next steps for the HAN is to get the TSTAT thermostat integrated and deployed. Need code fix in CC 5.1 MR1 to get these working properly. Tendril is currently testing CC 5.1 MR1 to see if issues were resolved.

eMeter Integration

KCPL is starting some training and workshops to map out what exactly they want to do with eMeter. Integration to start soon with L+G.

Read Success ISR

98.87% 98.89%

Page 53: Program management review presentation

Project Plant ( Taylor Torgerson)

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Project Plant ( Taylor Torgerson)

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Project Charter ( Taylor Torgerson)

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Project Plan(Taylor Torgerson)

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Project Plan(Taylor Torgerson)

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Project Plan(Taylor Torgerson)

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Risk Plan(Taylor Torgerson)

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Risk Plan(Taylor Torgerson)

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Risk Plan(Taylor Torgerson)

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Risk Plan(Taylor Torgerson)

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Risk Plan(Taylor Torgerson)

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Project Charter (Rick Ross)

1

Project Charter

Project Overview

NetworkDevelopmentOverview

Client Background

Customer Engagement Model

Key Metrics:Planning Phase

<Utility Name>, City, StatePhase 1 Resources Required Project Stakeholders

SDE Tim Weidenbach

PM • Rick Ross; PM

Project Team

Contractors

Key Customer Resources

Key Metrics:Service Level Agreements

<Take away statement>

Page 65: Program management review presentation

Oncor Risk Plan (Rick Ross)

Page 66: Program management review presentation

Oncor Risk Plan (Rick Ross)

Page 67: Program management review presentation

Oncor Program Update May 14, 2011

Deployment Summary Program Highlights

Challenges/ RisksProgram Schedule - Key Milestones

Command Center Scalability IssuesSeries of environment changes have improved performance Load balancer next short term mitigation step – plan impacted by strategy to integrate Data Power appliances

Command Center 5.1 UAT BegunOperational impacts due to firmware changes and manufacturing versions have shifted target for qualification –goal is to stay in sync with mftg; options under evaluationPotential new firmware defect from IPF failures could impact

Reliant (REP) HAN Implementation StartedPerformance poor due to known LG defect (ST07 error)Oncor mitigating operationally; acceptable to REP

2011 orders reduced due to ongoing system issues (scalability, defect list, broadcast limitation, etc.)Q1 2011 meter order reduced by 2/3 (approx 160k)

Orders back to normal; risk remains but low

Operational transition impacted by broadcast limitations (LG requirement for services)

After upcoming FW spread, broadcast testing and implementation to be pursuedLayered routing implementation also in discussion

Two-way communication success rates below expectations and affecting Oncor operations90% success of demand resets impacting business

5/ 2/ 11CC5.1 M70 Release and Enhance Focus AX FAT sample delivered – UAT started

5/ 16/ 11 Upgrade to 5.67 firmware to start

7/ 1/ 11Transition to new enhanced Focus AX meters –dependent on prod implementation of 5.1

7/ 8/ 11 Upgrade production environment to CC5.1

Jan 2012Next planned upgrade in prod to 5.6 to complete final defect resolution and GWP

1,757,289 meters (21k weekly rate), 249 collectors and 6822 routers deployed

Meters Normal: 1,727,246; Billing Provisioned: 1,627,928

Performance impacted in Wichita Falls due to RF interference caused by local city services system

AES Encryption complete site wide

Firmware upgrades focused on last 2% preparing for 5.67 spread

Read Success ISR

99.51% 99.57%

* Wichita Falls meters excluded due to issue above

Oncor 4 Blocker (Rick Ross)