product strategy essentials...— ankur nagpal, the founder of teachable. uibreakfast #ltvconf so...
TRANSCRIPT
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Product Strategy Essentials
How to Build Focused & Profitable Products
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What products we’re talking about
Infoproducts (books, courses)
Productized consulting
Software
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@uibreakfast #LTVConf
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Poor strategy is a recipe for disaster.
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Why your product should existAudience + Pain
300x500 Method
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Today you’ll learn how to...Define your strategy
Apply your strategy
Deal with new features
Think large scale
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Step #1
Define Your Strategy
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Four pillars of product strategyAudience
Goals
Tasks
Objects
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Q1. AudienceWho is your ideal user (paying customer)?
Do you know them?
Do you like them?
Can they pay you?
Do you know how to reach them?
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Q2. GoalsWhat goals is the user trying to achieve with your product?
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I want to write a book...(because then I can) build authority
(because then I can) have better clients
(because then I can) make more money
(because then I can) travel more
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Q3. TasksWhat primary tasks does the user perform daily
with the help of your product?
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Classify tasks by typeAnalytical
Proactive
Reactive
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Q4. ObjectsWhat objects (entities, items) do users create and manage while
performing their tasks?
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Use the real language of your customers to describe product
strategy.
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Step #2
Apply Your Strategy
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In your sales copyAddress the audience
Appeal to their big goals
Describe their tasks
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In your product designFacilitate the important tasks
Focus on one task at a time
Carefully manage the important objects
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In books & coursesOrganize your book as a sequence of key tasks
Focus on one task per chapter
Be consistent with language, give definitions & make a glossary
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In software productsFocus on streamlining just a few important tasks
Make it one important task per screen
Build your navigation around objects
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“Find out what people like, and make your strengths stronger. Because that’s
what makes people love a product — rather than a product that’s just okay
in every regard.”— Ankur Nagpal, the founder of Teachable
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So what did I do wrong with my first book?
Vague audience
Vague goals
Vague tasks
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Step #3
Deal with New Features
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Feature creep can ruin your product.
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Shubunkin GoldfishPrice: £2 each
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New fish implications20 gallons of water for the first fish, 10 gallons for each additional fish
Like to dig out plants
Bully other kinds of fish
Need daily maintentance
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New feature implicationsStrategy
Marketing and sales
Support
Usability
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“My job is saying ‘no’ a lot. You can’t make a tool that satisfies everyone. And if you try, it’s going
to be a terrible tool.”— Peldi, the founder of Balsamiq
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Classic qualifying questionsDoes this feature solve a real pain?
What are the development and support costs?
Can we build an integration instead?
What part of the existing user base will benefit from this immediately?
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Product strategy questionsDoes it serve your ideal audience — or does it expand it?
Does it serve the big goal — or does it add more goals?
Does it facilitate the important tasks — or does it add new tasks?
Does it breed new objects?
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More goals and tasks don’t make a happy user.
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Step #4
Think Large Scale
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Nothing exists in isolation.
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Simple product lineupFree lead magnet (free course)
Entry-point purchase (book)
Main product (SaaS, consulting)
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Advanced product lineupFree lead magnet (free course)
Entry-point purchase (book)
Medium-touch product (course, workshop, or consulting package)
Main product (SaaS, consulting)
Super-expensive “dream” product
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Think of your personal strengths.
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Meet Marie PoulinDigital Strategy School (expensive course)
Doki (courseware)
Consulting business (helping clients build courses)
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Content strategyMailing list setup
Free course
Blog & newsletter
Book
Podcast
Videos
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Continue learning about product strategy with this free course
uibreakfast.com/ltvconf
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Focused strategy is a luxury you can afford.