amit nagpal ( infosys bpo ltd

Download Amit Nagpal ( Infosys BPO Ltd

Post on 28-Nov-2015

43 views

Category:

Documents

4 download

Embed Size (px)

DESCRIPTION

amit nagpal

TRANSCRIPT

  • 8/15/13 Amit Nagpal ( Infosys BPO Ltd.) | LinkedIn

    https://www.linkedin.com/profile/view?id=10776189&authType=NAME_SEARCH&authToken=3USR&locale=en_US&srchid=843027021376565791525&src 1/5

    People Also Viewed

    Clifford Mohan Pai - GPHRHR Business Leader & Head -Employee Relations at Infosys BPO

    Nirmala MukherjeeCapability Solutions Senior Managerat Accenture

    Nandita GurjarMember Executive council and GlobalHead Education & Research atInfosys

    Deepak BhatiaTower Head/ AVP Infosys Ltd., BPO,Business Platforms, SaaS, BusinessLeader

    Meera InnanjeAVP at Infosys BPO

    Abhay TulapurkarSr.Manager - HR at Infosys BPO

    Uma SankarDirector ( Learning & Development)and Head of Capgemini IndiaUniversity at Capgemini ConsultingIndia Pvt Limited

    Karthikeyan RavindranAVP at Wipro BPO

    Raghavendra KVice President and Head - HumanResources Development, InfosysBPO

    Dependra MathurHead - Compensation and Benefitsand International Centres (AVP atInfosys BPO)

    How You're Connected

    in.linkedin.com/pub/amit-nagpal-infosys-bpo-ltd/3/738/279

    Background

    Summary

    amit_nagpal02@infosys.com, amit.nagpal@hotmail.com

    Amit Nagpal brings 24 years of rich and impactful experience in Sales, Business Operations and

    Training. After having spent a decade with organisations such as Glaxo and NIS SPARTA, he has been

    associated with the BPO/ITES world for the last 14 years. Being one of the early entrants of the Indian

    BPO/ITEs industry, he worked with GECIS (now GENPACT) and Wipro BPO before joining Infosys BPO

    Ltd.

    Amit has led large teams in scaling up Business Operations in Life and Health Insurance, Credit Card

    Operations and Technical support before venturing into the people development space .

    A strong believer of the People First mantra, Amit is passionate about developing and enriching

    resources across the globe and has been leading the Education & Research Function of Infosys BPO as

    Head Training for the last three years. His current role focuses on Internal Talent Development, Strategic

    Positioning of Training Practices across Geographies and Leading large scale training consulting projects

    in collaboration with governments and organisations of growing economies. His conviction around

    deployment of technology aided and blended training methodologies being the future, helps him drive and

    implement several initiatives in this area.

    With a penchant for thought stimulating conversations on L&D , Amit is keen to share insights from his

    experiences of leading a training function that manages award winning initiatives across the globe!

    Rajshekhar BhideServices Head - Client Operations

    Amit is always there to help you with "right"workable solutions. Just approch him with aproblem and he will help you... View

    Smitta kejriwalRecruitment

    Amit is one of the few people I have met in the BPOindustry who is an all rounder. Well spoken,wellread,thorough... View

    Experience

    Head -Training

    Infosys BPO Limited

    May 2010 Present (3 years 4 months) | Pune Area, India

    I manage Foundation and Behavioural Training for revenue generating entry level and SME population

    including entry level Leaders and touch the lives of 20000+ resources across our India and global

    centres.

    4 courses

    Gallup Strength Finder ProgramBelbin Team Roles ProgramLeader as a Coach WorkshopGlobal Performance Management WorkshopSee more

    2 recommendations

    Delivery Lead -Customer Services

    Infosys BPO Ltd

    October 2007 May 2010 (2 years 8 months)

    People Similar to Amit

    Sharda Subramanian GROUP

    Head - Leadership & Talent Development a

    Connect

    You

    ADS BY LINKEDIN MEMBERS

    Life sciences in growth

    Adapting supply models can helpseize the opportunity

    Invitation from LinkedIn

    Place ads on LinkedIn. Acquire newcustomers for your business. Try itnow.

    LinkedIn Ads with Video

    Use the power of video to reach yourtarget audience on LinkedIn.

    500+connections

    Amit Nagpal ( Infosys BPO Ltd.)Head- TrainingPune Area, India Information Technology and Services

    Current Infosys BPO Limited

    Previous Infosys BPO Ltd, Cognizant Technologies, Wipro BPO

    Education St.George's School Agra, Agra College Agra, Bhartiya Vidya

    Bhavan New Delhi

    Connect Send InMail

    3rd

    Home Profile Network Jobs Interests Business Services Upgrade

    Advanced1

    Search for people, jobs, companies, and more...

  • 8/15/13 Amit Nagpal ( Infosys BPO Ltd.) | LinkedIn

    https://www.linkedin.com/profile/view?id=10776189&authType=NAME_SEARCH&authToken=3USR&locale=en_US&srchid=843027021376565791525&src 2/5

    RANA DUTT

    Akshay Goel

    Shreyas Bangad

    18 more connections can

    introduce you to someone who

    knows Amit

    Get introduced

    Amit Nagpal ( Infosys BPO

    Ltd.)

    Amit's Network

    In Common with Amit

    4 courses

    Six Sigma Champions ProgramStrategic LeadershipCompetancy Based Interviewing SkillsBusiness Buidling Through Customer Value CreationSee more

    Director- Healthcare SBU

    Cognizant Technologies

    March 2007 October 2007 (8 months)

    General Manager Operations and Training

    Wipro BPO

    April 2000 November 2005 (5 years 8 months)

    5 recommendations, including:

    Ops Head BPO

    Zensar Technologies

    2004 2004 (less than a year)

    AVP-Operations

    GECIS ( Now GENPACT)

    January 1998 March 2000 (2 years 3 months)

    Group Manager

    NIS Sparta

    1996 1998 (2 years)

    Courses

    Infosys BPO Ltd

    Six Sigma Champions Program

    Strategic Leadership

    Competancy Based Interviewing Skills

    Business Buidling Through Customer Value Creation

    Infosys BPO Limited

    Gallup Strength Finder Program

    Belbin Team Roles Program

    Leader as a Coach Workshop

    Global Performance Management Workshop

    English, Hindi and Punjabi

    Languages

    5757

    4545

    4343

    3131

    Skills & Expertise

    Most endorsed for...

    Management

    BPO

    Talent Management

    Training

    Company

    182Infosys BPO

    61Infosys

    24

    18

    13

    11

    10

    10

    9

    8

    3Groups

    1Location

    People Similar to Amit

    Sharda Subramanian GROUP

    Head - Leadership & Talent Development a

    Connect

  • 8/15/13 Amit Nagpal ( Infosys BPO Ltd.) | LinkedIn

    https://www.linkedin.com/profile/view?id=10776189&authType=NAME_SEARCH&authToken=3USR&locale=en_US&srchid=843027021376565791525&src 3/5

    3030

    2323

    2020

    1313

    1212

    1212

    Amit also knows about...

    1111 1010 99 55

    33

    Team Management

    Vendor Management

    Operations Management

    Leadership

    Employee Engagement

    Change Management

    Performance Management Outsourcing Six Sigma Talent Acquisition

    Sales Training/People...

    Education

    St.George's School Agra, Agra College Agra, Bhartiya Vidya Bhavan New Delhi

    Bsc.,PGDSM, Botany, Sales & Marketing

    1984 2001

    St.George's , Agra

    ISC, Physical Sciences

    1972 1986

    Additional Info

    Personal Details

    Birthday October 28

    Recommendations

    Head -TrainingInfosys BPO Limited

    General Manager Operations and TrainingWipro BPO

    Rajshekhar Bhide

    Services Head - Client Operations

    Amit is always there to help you with "right" workable solutions.

    Just approch him with a problem and he will help you solve it. More importantly he ensures

    his entire team also follows the same style and culture, so teams behaving diffferently before

    Amit takes them over, completely rediscover them and start treating you as customers and

    give you solutions. Amit is expert in ensuing burocracy dosent creep in, in what ever he

    does. less

    February 1, 2013, Rajshekhar worked with Amit at Infosys BPO Limited

    Smitta kejriwal

    Recruitment

    Amit is one of the few people I have met in the BPO industry who is an all rounder. Well

    spoken,well read,thorough professional at the same time very gentle and warm. He is a great

    leader and an amazing boss,with forsight and the capabilty to guide large teams and

    ventures and lead them to success.

    May 15, 2009, Smitta reported to Amit at Infosys BPO Limited

    Given (16)Received (7)

    ADS YOU MAY BE INTERESTED IN

    17th IRF World Meeting

    The Premier Event forTransportation Officials in 2013

    Invitation from LinkedIn

    Place ads on LinkedIn. Acquirenew customers for your business.Try it now.

    LinkedIn Ads with Video

    Use the power of video to reachyour target audience on LinkedIn.

  • 8/15/13 Amit Nagpal ( Infosys BPO Ltd.) | LinkedIn

    https://www.linkedin.com/profile/view?id=10776189&authType=NAME_SEARCH&authToken=3USR&locale=en_US&srchid=843027021376565791525&src 4/5

    See Less

    Milind Tilak

    General Manager - Operations at Cognizant Technology Solutions

    Had a privilege to work with Amit on various assignments. His domain expertise is

    unmatched and the insights he brought on the table were always helpful.

    July 15, 2012, Milind worked indirectly for Amit at Wipro BPO

    Rakesh Malhotra

    Values-driven Business Leader, Expertise in Organizational Alignment,Cross Cultural

    Experience

    Amit is highly conscientious, knowledgeable, focused and committed professional. I also

    know him as a person of great integrity w

Recommended

View more >