product creation & managment webinar deck
TRANSCRIPT
Building & Scaling Effective Product
PageseZdia client webinar series : April, 2015
Who is eZdiasee what we’re up to, how we do it all and who’s on the team!
Partnering with more than
70% of Internet Retailer’s
Top 10 and the largest
eCommerce brands of India
eZdia was founded by seasoned executives from
the eCommerce and technology sectors.
Headquartered in the Silicon Valley of California, our
management team came from companies like
Walmart, Yahoo!, eBay, Sun Microsystems, Intel,
Oracle and more.
01
Product pages serve
as a doorway to
customer acquisition
and revenue.
It isn’t enough for the
door to be simply
open. Your store
should be available to
any customer on any
device.
Operational Challenges
08
Time-to-market
Cost
Quality
EFFICIENCYEFFECTIVENESS
creating enriched,
complete, engaging
content, amplification
ScaleSCALE
Let’s talk about
creating the hardest working
product pages
06
Customers shop differently, consuming
information based on preference, product
category, device their on, site functionality
and intentions.
Essential Componentsproduct attributes, availability, specs, and more…
CUSTOM UPSELL SUGGESTIONS
PRODUCT PAIRING SUGGESTIONS
OPEN GRAPH TAGS
SOCIAL SHARE BUTTONS
META TAGS
PRODUCT SPECIFIC
ATTRIBUTES
PRODUCT NAME
Bread Crumb Trail
H1 – Keyword Rich Product Name
Features & Bullets
SEO Optimized Images
Product Specs
SEO Optimized Copy
invisible product page
data includes:
• meta tags
• alt image tags
• custom, keyword rich URL
• Open graph tags
Branding
Information about Steve
Madden brand
Source : https://blog.kissmetrics.com/100-conversion-optimization-case-studies/
Making Copy Action Oriented Causes 93% More People to Click
Making Call to Action More Prominent Increases Conversions 591%
Case Studies : Effective Product Pages
12
Is the content on the page
relevant for the product or
category type?
Tip: Apparel is often
purchased with accessories or
same style in multiple colors.
Solution: Customized,
relevant cross-sells and up-
sells
Tip: Customers expect the
closest in-store experience
when shopping for apparel.
Solution: Providing alternate
images in every color shows
fit, function and perspective. +20%Simply changing the button to
red can increase conversion by
20% or more.
Case Studies : Effective Product Pages
Tip: Create a product workflow
that can be flexible and morph in
any direction you need it to, no
matter the product category
Solution: Understand the
category and how customers
interact specifically with that
product type before product data
is created.
A/B testing to your
product/category pages could
boost conversion/stickiness
(hence the SEO/authority)
significantly
+35%adding customer
reviews & ratings
can boost
conversion more
than 35%
Case Studies : Effective Product Pages
Proving
Authenticity
Increases Sales
107%
Case Studies : Effective Product Pages
• Adding Testimonials Increases Conversions 34%
WikiJob case study : Testimonials can give visitors assurance that previous people had
success with you, thus ensuring your reputability.
• Security Seal Increases Conversions 7.6% Overview and Results
Achieved:Oriental Furniture added a Buy Safe seal to their website. They checked this against
the control that didn’t have the seal. After a couple of months of testing, Oriental
Furniture experienced a 7.6% bump in conversion rate.• Bigger Product Images Increase Sales 9%MALL.CZ is the Czech Republic’s second largest ecommerce retailer. They sell a
variety of products, much like Amazon. Their goal was to increase sales.
• Bigger Button Makes For Bigger Conversion Rate
SAP BusinessObjects originally had a small blue text link for its add to cart
option and increased their conversion by 32%.
Case Studies : Effective Product Pages
Product Interaction on Different Form Factorsmaking pages smarter lessens the load on the customer (based on device)
mobile product pageinteractive graphics makes browsing
easy and the information accessible
desktop product pagevery standard format with clickable links,
tabbed information, product features in
groups and bulleted lists.
Embroidery is
Washer/dryer safe
Let’s talk about
how to create and manage
product content
06
Operational Challenges
08
Time-to-market
Cost
Quality
EFFICIENCYEFFECTIVENESS
creating enriched,
complete, engaging
content, amplification
ScaleSCALE: CONTENT CREATION PLATFORM
product content integration
Product IdentificationBuyers/Merchant
13
Product Set Up PathExample of a common workflow for product set up
Vendor onboardingProcurement
Catalog CreationCatalog Manager
SpecificationsContent Editor
Photography or Image EditingPhotographer / Image Editor
Product Copy Copy writer/editor
Style CreationCatalog Planning
Publish to eCommerce SitePublisher
AmplificationBlog, Emails, Buying
guide, Social Media.
Product Quality CheckCatalog Manager
CONCEPTUALIZATION
CATALOG CREATION
MARKETING
Can product amplification
begin as soon as
procured?
Excel /Word/ Email
Manufacturer
SEO Marketing
enrichmentSEO copy writer/ Image
enrichment.
Collaborative SystemeZdia’s solution
Style Guide
Style GuideeZdia’s solution
Style Guide EnforcementeZdia’s solution
Keyword tracking
Error and Warning
Style Guide EnforcementeZdia’s solution
Cost and ResourceLeverage Crowd (Global workforce)
Cost and ResourceLeverage Crowd (Global workforce)
[email protected] us for a live demo!
Don't spend time beating on a wall,
hoping to transform it into a door.
Our CCP serves as a complete
platform, including PCM, PIM
Strategizeleverage keyword research and gap analysis to fuel
your strategy.
Source & Createfinalize the specs, assign creators, and set the team
in motion.
Share & Collaborate encourage team collaboration and quick approval
through the editing process.
12
Publish & Distributepublish and set distribution for approved content
directly from the item page or in bulk.
Build
Strategyrequest new
items, build
from keyword
research and
gap analysis.
Manage
Projectssort, search and
get a quick view
of project status
Manage Itemscustomize workflow,
tag, assign to a
campaign.
Quick Actionsshare, assign,
translate, send
back, publish