process mining in business process management
TRANSCRIPT
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Process mining in Business Process Management
An overview
By: Ramez AL Fayez@ramez_fayez
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Agenda
Introduction Process mining Benefits and Drawbacks Frameworks Conclusion Discussion
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Introduction
Business Processis a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers.
“ An enterprise is a sum of its processes”
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BPM
Is the science/management field that focuses on
“improving corporate performance by modeling, automation, execution, control, measurement and optimization a company's business processes.”
BPM origin was introduced by Michael Hammer and James Champy in 1993
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Process Mining
Process Mining is not Data Mining ! Process mining: about end-to-end
processes. Data mining: data-centric and not
process-centric
“ Process Mining is data mining but with a focus on business process.”
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Why we need process mining? Determine basic performance
metrics Determine process model Determine organizational model Analyze social network Analyze performance characteristics Security and auditing Governance
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Benefits of PM
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Process mining models
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Process mining frameworks PrOM PBMOne ARIS QPR
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Why PRoM?
Open Source Tool Support a lot of plugin Easy interface Continues improvement (latest
version is 6.1) Supports multiple formats and
multiple languages
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Drawbacks of PRoM
Plugins that created for previous releases are not anymore supported in latest version,
Some plugins generate result in a way that make it confuse and hard to extract a good information
limitation in performance and stability.
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Conclusion
Process mining is a must to implement Commercial should be involved more to
create a high end solution for process mining since the famous software(PRoM) is still amateur
Organizations and enterprises start feeling the importance of implementing process mining
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DiscussionQ&A