Private Client Practice Risk Management Solutions

for High Net Worth Individuals and Family Offices

Prepared By: Paula A. Mott

Prepared For:

Table of Contents

•Section I •Agency overview

•Section II •Private Client Practice (Our Approach)

•Section III •Commitment to Service

•Section IV •Market Presence and Specialty Services •Why Insgroup, Inc.

Insgroup is one of the nation’s leading independent

strategic risk and insurance advisors. Over the past 35 years we’ve established a reputation for relentless client advocacy, integrity, and exceptional service.

Insgroup is one of the largest privately held

independent insurance brokers in Texas. We are consistently ranked by Insurance Journal as one of the

100 largest independent property and casualty insurance agencies in the United States.

Insgroup, Inc.

We pride ourselves in being able to serve all of our

clients’ needs, from risk management and commercial insurance brokerage to employee benefits consulting

and personal insurance services.

Our team of over 90 dedicated professionals are driven by their passion for client advocacy and are recognized

for their technical expertise and industry specific knowledge.

Insgroup, Inc.

Our Private Client Practice specializes in providing

highly-tailored insurance programs to affluent individuals and families.

We understand that affluent individuals and their

families face uncommon exposures arising from their wealth and social prominence and require more than

just “off the shelf” insurance products.

Private Client Practice

Our specialists utilize a Personal Risk Management approach to determine the best method to protect

and preserve a client’s wealth, lifestyle and possessions.

This process allows us to:

• Understand our client’s lifestyle • Identify current and potential exposures • Determine a client’s comfort level with risk

retention • Obtain competitive solutions

What We Do

Our Approach

Understand Client’s Lifestyle

Determine Risk Comfort Level

Review Current Program to Identify Potential Coverage Gaps & Exposures

Obtain solutions & competitive

advantages

Present to client, Educating & Counseling

Our Private Client Group Account Executives are committed to provide a Concierge level of personal service with the highest level of client confidentiality. Utilizing an annual Risk Management Review process, we pledge to:

• Constantly Assess our client’s exposures and lifestyle changes • Evaluate insurance product changes and how they impact our client • Provide our clients with timely service and responsiveness • Provide Risk Management & Loss Control Services through our

carrier partners • Annual Stewardship Reviews with recommendations for alternative

program design, placement, or cost savings • Guide and advocate for clients during the claims process utilizing our

in-house Claims Department

Commitment to Service

Sample Service Timeline 15-Jan 15-Feb 15-Mar 15-Apr 15-May 15-Jun 15-Jul 15-Aug 15-Sep 15-Oct 15-Nov 15-Dec

Marketing

Define objectives and review current program. Indentify and consider alternative programs.

Marketing Submission - Compile underwriting data to present & negotiate with insurance carriers

Provide recommendations, bind coverage, and issue all documentation in a timely manner

Account Management

Issue coverage confirmations, invoices and provide clients with consolidated binders

Issue certificates of Insurance/ Auto ID cards within 24 hours. Billing notices and inquires reminders.

Stewardship Review (Semi-Annual or annual If needed)

Private Client Risk Management Services

Travel Security consultation

Domestic Staff Management Consultation

Arborist Services

Collection Management Services

Security Consultation and Lifestyle Vulnerability Diagnostics

Service Team Andrew Bean Vice President, Private Client Production/ Client Stewardship 6+ Years Private Client Experience Jenifer Moss Marketing Account Executive, Private Client Negotiation and Placement of Accounts 20+ Years P/C Experience Keri Crabtree, CISR Account Executive, Private Client Account Servicing / Stewardship 20+ Years P/C Experience Mickey Cooper, AFIS Marketing Account Executive Agribusiness/ Farm & Ranch Insurance Specialist 30+ Years of P/C Experience

Ken Collier Sr. Vice President, Personal Lines Marine and Aviation Management and Operations 30 + Years P/C Experience Brian Kapiloff, CIC President and COO Agency Operations/ Production 20+ Years P/C Experience Creal Tinder Sr. Vice President, Claims Management of Agency Claims Department 30+ Years P/C Experience

Affluent Markets

We have direct access to premier insurance companies that customize products for:

• Residential Properties (U.S. and Foreign) • Flood and Excess Flood • Valuable Articles and other collectibles • Automobile and Collector Vehicles • Watercraft and Yacht • Aircraft • Farm and Ranch • Personal and Excess Liability

Products Offered

Affluent Individuals and Families face unique exposures and need specialty coverage’s:

• Blanket Property Programs • Kidnap and Ransom • Medical Transport Programs • Worker’s Compensation for Domestic Employees (Salaried vs.

Waged Employee’s) • Employment Practices Liability for Domestic Employees • Directors and Officers Coverage– Not-for-Profit Boards • Group Excess Liability Programs

Specialty Coverage

Complimentary and discounted services provided by our carrier partners:

• Security Consultation and Lifestyle Vulnerability

Diagnostics • Travel Security Assessment

• (Ackerman Group and Guidry Group) • Valuable Collections Management and Collection Services • Domestic Staff Management Consultation • Arborist Services • Wildfire Protection Services

Specialty Services

• One of the leading private client brokers in the Region with direct access to every insurance carrier that caters to the affluent marketplace

• Expertise and Experience working with High-Net Worth Individuals and Family offices

• Single Point of Contact (Personal Approach) • Service Team • Commitment to Continuing Education for our employees • Superior Claims Service provided by our in-house claims

department. We shepherd the claims process and help ensure positive outcomes

• Private closely held ownership provides clients with direct access to the firms principals

Why Insgroup?