pricing your services

25
MAKING SURE THE PRICE IS RIGHT

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Page 1: Pricing Your Services

MAKING SURE THE PRICE IS RIGHT

Page 2: Pricing Your Services

Fixed & Variable costs

KNOWING YOUR COSTS

Page 3: Pricing Your Services

Anything that changes based on the unit sold ¡ Commission per unit ¡ Direct material per unit ¡ Shipping per unit ¡ Supplies per unit

VARIABLE COSTS

Page 4: Pricing Your Services

Things that stay the same regardless of volume ¡ Communications ¡ Tax ¡ Licenses ¡ Administrative staff ¡ Rent ¡ Utilities

FIXED COSTS (OVERHEAD)

Page 5: Pricing Your Services

Number of units that need to be sold for total revenue to equal total costs (fixed and variable) Break-even point = Fixed costs / (unit selling price-variable costs)

BREAK-EVEN

Page 6: Pricing Your Services

BREAK-EVEN: GRAPH

0

2000

4000

6000

8000

10000

12000

14000

Cost

and

/or R

etur

n ($

Tho

usan

ds)

Variable Costs

Fixed Costs

Total Cost

Income

Break-even point

Page 7: Pricing Your Services

In a month, company sells 1,200 widgets for $10 each. Fixed costs total $5,000, with a cost of $5 per widget. Break-even point = $5,000 / ($10-$5) = 1,000 At 1,000 widgets, the company covers costs. Additional 200 widgets is profit.

BREAK-EVEN: EXAMPLE

Page 8: Pricing Your Services

If you aren’t happy with your profit: ¡ Increase sales ¡ Lower costs § Fewer employers § Less rent

¡ Raise your price

BUT I WANT MORE…

Page 9: Pricing Your Services

Basics of pricing strategy

HOW DO YOU CHARGE MORE?

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¡ Who is buying your product? ¡ Who are your competitors ¡ How, or will, negotiations occur? ¡ What do customers think of your product?

§ Capabilities § Quality

WHAT YOU NEED TO KNOW

Page 11: Pricing Your Services

Objective

Strategy

Model

$

PRICING PYRAMID

Page 12: Pricing Your Services

What does your price need to accomplish?

PRICING OBJECTIVES

Page 13: Pricing Your Services

¡ Maximize Profits ¡ Maximize Revenue ¡ Maximize Market Share ¡ Reinforce brand perception ¡ Stabilize the market ¡ Achieve return-on-investment ¡ Become the price leader ¡ Create product interest ¡ Discourage entry of new competitors

WHAT SHOULD YOUR PRICING DO?

Page 14: Pricing Your Services

How are you going to accomplish the goal?

PRICING STRATEGY

Page 15: Pricing Your Services

¡ Cost Plus § Based on understanding measurable costs, plus profit

¡ Competition-based § What your competitors are doing

¡ Value-based § Price in relation to what product delivers § Hardest to quantify § Requires ongoing work

HOW DO YOU REACH YOUR OBJECTIVE?

Page 16: Pricing Your Services

PRICE/QUALITY DIFFERENTIATION

Economy Penetration

Skimming Premium

Low High

High

Low

PRICE

Quality/Differentiation

Page 17: Pricing Your Services

¡ Market maturity § Younger market = more flexibility § Mature markets = more pressure, limited flexibility

¡ Product category § Highly innovative products have limited barriers

¡ Demand § High demand = higher pricing § Lower demand = lower price

¡ Competition § Don’t be highest or lowest

FACTORS IN PRICING (1 OF 2)

Page 18: Pricing Your Services

¡ Value § Price = what buyer pays § Value = what buyer receives § Set by image, word-of-mouth

¡ Quality/Perception § Higher prices tend to signal higher quality § Customer ultimately decides

¡ Differentiation § Highly differentiated products = less price sensitive

¡ Brand Premium § High brand equity = higher prices

FACTORS IN PRICING (2 OF 2)

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How is it sold? PRICING MODEL

Page 20: Pricing Your Services

¡ Per unit ¡ Per user ¡ Per usage ¡ Per unit of infrastructure ¡ Subscriptions

COMMON PRICING MODELS

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What feels right? ART OF PRICING

Page 22: Pricing Your Services

¡ No 100% correct answer ¡ Difficult to optimize for all segments ¡ Find the equilibrium

§ Don’t leave money on the table § Don’t lose deals to competitors

FINDING BALANCE

Page 23: Pricing Your Services

Factors to keep in mind NOW WHAT?

Page 24: Pricing Your Services

¡ Keep an eye on the competition § Pricing should align with positioning

and functional differences ¡ Educate your sales team

§ Make sure they understand the differences and how they factor into pricing

¡ Make sure your market “gets it” § It needs to be easy to explain and understand

¡ Review regularly, adjust as needed

YOU SET YOUR PRICE. NOW WHAT?

Page 25: Pricing Your Services

It’s time for questions. ASK AWAY