preview: lee shupp's sxswi session on the future of wearables
TRANSCRIPT
What is the current wearables environment?Global wearable data traffic from 2014 to 2019 (petabytes per month)
As adoption grows so too will the data these devices produce.Growth is exponential.
Wearables are destined to become integral in the coming Internet of Things. These connected products
will give rise to the Personal Area Network, an ecosystem of integrated devices that extend our
senses and knowledge.
Business-oriented
Integrated
User-oriented
Individual
Wild West Data Fiefdoms
Homegrown Data Zen Data
What could the Personal Area Network look like?
There’s an app for that! And that, and that, and that. How many apps can we have before we get overwhelmed?
Wild West
What’s the edge between individual apps that absolutely nail a specific user need, and an integrated experience that serves multiple needs?
Wild West
Strengths
Weaknesses Threats
Opportunities
Time
Success
Huge selection of productsSpecialized products meet specific needsData stored locallyUser customization
Saturated marketUser confusion and burnoutDisconnected servicesLittle integration
Low barrier to entryAdd functionality of adjacent apps
Join together disconnected services
Be biggest of many little fish
Little brand loyaltyUsers preferences change fast
Consumers protective about data
Wild West
Case Study | Fitness Trackers
How many ways can you track your heart rate and daily steps? Fitness wearables have exploded and now we have more options than we know what to do with.Are fitness trackers able to give us new insights about ourselves? How can we leverage the advantages of each when they don’t talk to each other?
SCENARIO 2
Big corporations build data ecosystems and force you to choose sides. Whose world do you want to live in: Facebook, Apple, Google, Amazon, or one of many upstarts?
Data Fiefdoms
Companies keep info proprietary and don’t play well with others. What’s the right mix between competition and open standards?
Data Fiefdoms
Time
Success
Strengths
Weaknesses Threats
Opportunities
Time
User experience is seamlessUbiquitous data access in the fiefdomCompanies ‘know’ their users better
User data belongs to corporations Large companies control IPSiloed experiences for users
Exciting experience driven brandBuild bridges between fiefdoms
Products that address fiefdom gaps
Fierce brand loyaltyTech lock in
Large companies continue to control IP
Resistance to cross platform development
Data Fiefdoms
Case Study | Google (or Apple)
Google’s Android platform is slowly invading anywhere that can install an OS. Cars, watches, TV and soon your home. Users in the ecosystem will get an increasingly unified experience with predictive analytics.Other tech giants are building similar experiences, with each one having advantages and disadvantages. Who do you choose?
Think Quantified Self on steroids. Big Wearables aim for mass market, and thus have little individual relevance, so users continue to cobble together personalized solutions.
Homegrown Data
What’s the right mix between just right for me and just good enough for everyone?
Homegrown Data
Time
Success
Strengths
Weaknesses Threats
Opportunities
Time
User data is privateUser customization and alterationCommunity orientedGrassroots innovation
Little out of box value to usersDifficult to connect and maintain servicesFunction restricted by knowledge wall
Unify servicesTools to help users maximize
functionConnect wearables to new
experiences
Privacy concerns about dataCross platform integration expected
Service transparency
Homegrown Data
Case Study | IF This Then That
If you want something done right, do it yourself. Tools like IFTTT, which help users connect one service to another, will lead to custom personal area networks.Will the potential audience want to take these steps to connect their world? Will they learn the tools and make it their own?
Our wearables and software integrate seamlessly into the personal area network, extending our senses and making us smarter and healthier.
Zen Data
Where is the edge for who is in control? What decisions do we want to make, and what do we want to delegate?
Zen Data
Time
Success
Strengths
Weaknesses Threats
Opportunities
Time
Seamless product experience‘Invisible’ technologyBrand loyalty dependent on integration
Data is open and does not belong to userLocation tracking ubiquitousUsers effectively ‘ID’d
Innovative cross platform development
Enhanced security solutions‘Singularity’ type technologies
accepted
Public wary of automationSecurity breaches shatter brand
trustGovernment take over of data
Zen Data
Case Study | Evernote
Data everywhere, but all in one place. Evernote takes advantage of all the platforms they can to give the end user the most holistic experience possible.By treating all possible points where notes happen as part of their service, Evernote effectively commodifies using your own notebook.
Lee Shupp
Lee Shupp focuses on deeply understanding human experience and emotion to ensure that Speck designs compelling experiences for users interacting with our client’s products, services, and brands. Lee comes to Speck Design from The Futures Company and Silicon’s Valley’s seminal design consultancy Cheskin.
He has done post-graduate work in Future Studies at the University of Houston, where he became a trained futurist. He has a Master’s in Communication from San Francisco State and a Bachelor’s in Communication from the University of Texas. Lee is a singer/songwriter who collects vintage guitars to feed his GarageBand addiction.
Managing Director, Insights and Strategy at Speck Design