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PRESENTED BY: Chief Derek Bergsten Rockford Fire Department

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Rockford Fire Department Dashboard

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Rockford Fire Department Achievements Four new ambulances outfitted for service Provided a clearer understanding on the use of FMLA, Sick and Workers Compensation Leave. This has allowed our department to be consistent for our personnel with regard to the Rules and Regulations as well as the Local 413 bargaining agreement. The ability to better track individuals on leave and to monitor their progress for a quicker return to work. Damage assessment completed with other City departments to utilize the training that was provided a month earlier Tri-annual exercise at the Chicago Rockford International Airport completed Met with every Officer and Driver on the Department Mock Crash at Jefferson High School

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Rockford Fire Department Areas for Improvement Preparing Schedule to ensure complete inspection at every occupancy every 5 years 911 Back up Site- ensure sustainability Unauthorized residential burning as weather gets warmer

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Rockford Fire Department

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PRESENTED BY: Todd Cagnoni, Interim Director Jovita Donahue, Development Specialist Community and Economic Development Dept.

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PRESENTED BY: Todd Cagnoni, Interim Director

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CED-Construction & Development Planning Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Planning Section # of Sign Permits Reviewed453934 24 % of Sign Permits Reviewed in 7 days95%100%97% 100% # of Temporary Sign Permits Reviewed63333 % of Temporary Sign Permits Reviewed in 2 Days95%100% # of Fence Permits Reviewed2613336 % of Fence Permits Reviewed in 3 Days95%100% 97% # of Driveway Permits Reviewed1921115 % of Driveway Permits Reviewed in 1 day95%100% # of Dumpster Enclosures Reviewed10002 % of Dumpster Enclosures Reviewed in 3 Days95%100% # of Parking Lot Permits Reviewed30002 % of Parking Lot Permits Reviewed in 5 Days95%100% 50% # of Zoning Confirmation Letters Completed161117 % of Zoning Confirmation Letters Completed in 5 Days95%100% # of Comm/MF Plans Reviewed161012 17 % of Comm/MF Plans Reviewed in 14 Days95%100% # of Home Occupation Permits Reviewed0.500011 % of Home Occupation Permits Reviewed in 5 Days95%100% # of Tentative Plats0.080000 # of Final Plats11200 # of ZBA Items55363 # of LAB Items352414 # of Annexations0.61000

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CED-Construction & Development Building Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Building Section # of 1/2 Family New Reviewed1.50032 % of 1/2 Family New Reviewed in 3 Days95%100% 67%100% # of 1/2 Acc Detach Reviewed42010 % of 1/2 Acc Detach in 2 Day Reviewed95%100% # of 1/2 Family Add/Alt Reviewed3627172745 % of 1/2 Family Add/Alt Reviewed in 2 Days95%88%100%93%96% # of Comm/MF Plans Reviewed19771215 % of Comm/MF Plans Reviewed in 14 Days95%100% # Plumbing/Mechanical Plans Reviewed964910 % of Plumbing/Mechanical Plans Reviewed in 14 Days95%100% # of Electrical Plans Reviewed14511615 % of Electrical Plans Reviewed in 14 Days95%100% # of Counter Permits Comm/MF Issued64431 % of Counter Permits Comm/MF Issued in 2 Days95%100%75%100% # of Demolition Permits1192265 % of Demolition Permits in 2 Day95%100% Total # of Plumbing Permits104996967124 # of Plumbing Permits w/o Child7773555190 % of Plumbing Permits in 1 Day95%98%100% 97% Total # of Mechanical Permits1401228891109 # of Mechanical Permits w/o Child10795747591 % of Mechanical Permits in 1 Day95%100%

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CED-Construction & Development Building Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Building Section Total # of Electrical Permits7754515568 # of Electrical Permits w/o Child4019253034 % of Electrical Permits in 1 Day95%100%96%100% # of Roofing Permits16491028106 % of Roofing Permits in 1 Day95%100% 96% # of Siding Permits4249719 % of Siding Permits in 1 Day95%100% # of Structural Inspections Reported347398340372430 # of Structural Inspections24311591155191 % of Structural Inspections in 1 Day95%98% 99% # of Plumbing Inspection Reported263259210310351 # of Plumbing Inspections179172137246213 % of Plumbing Inspections in 1 Day95%99% 100%98% # of Mechanical Inspections Reported205267238168175 # of Mechanical Inspections in 1 Day195205198123121 % of Mechanical Inspections in 1 Day95%99%100% # of Electrical Inspections Reported168166159151160 # of Electrical Inspections136143144128105 % of Electrical Inspections in 1 Day95%96%99%100% # of FOIA Requests1934354138 % of FOIA Requests in 5 Days95%100% 98% # of Online Permits (Of Total Permits)3% 4%3%5%

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Monthly Performance 2012 Monthly Average/ Benchmar k JanFebMarApr Property Standards Section # of Property Standards Inspections210214180186271 # of Property Standards Complaints6270445181 % of Property Standards Complaints Inspected 1 Day95%70%75%80%67% Avg # Days to First Inspection10.742.11.38.781.46 # of Order to Repairs / Violation Letters3843273851 % of Order to Repairs / Violation Letters in 3 Days95%79%74%89%67% Avg # Days from Inspection to OTR6.482.22.741.953.03 # of Condemnations19.533212221 % of Condemnation Letters in 1 Day95%45%50%41%62% # of Condemenations Lifted142012814 # of Emergency Inspections 148 # of Emergency Demos11001* # of Fast Track Demos1.750000 # of Emergency Orders CED-Construction & Development Property Standards Scorecard

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CED-Construction & Development Permit Fees and Construction Value 2013 versus 2012 through March TOTAL PERMIT FEES 20132012% CHANGE Building$197,338.93$371,828.4046.93% Planning$30,335.65$36,62017.16% Total$227,674.58$ 408,148.4055.78% TOTAL CONSTRUCTION VALUATION 20132012% CHANGE Res$2,798,097$9,601,98371% Com$6,253,061$7,562,74417.32% Total$9,051,158$17,164,72747.27%

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CED-Construction & Development Permits & Inspections 2013 vs. 2012 Through April Total # of Inspections Increased 6.59% Total # of Permits Decreased 28.86%

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CED-Construction & Development 2013 Revenue vs. 2013 Budget Planning and Building Through March Total $227,674 $1,281,000 Building Staff Expense

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Construction & Development Services Online Process Improvement Activity Identified most frequent permits suitable for online submittal Sign Permits Mechanical Permits Plumbing Permits Improvements Completed Allows for user friendly submittal (applicant no longer needs to input data twice) Easier for Internal staff (clerks do not need to re-enter info on backside of system)

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CED- Construction and Development Neighborhood Standards Scorecard

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CED- Construction and Development Achievements Online Permitting Upgrade is Complete Property Standards has been integrated into CDS. Property Standards Violation Inspection Time reduced from 10 days to less than 2 days. Weed Season Preparation Completed Software Improvements Temp Staff Start May 20 th Areas of Improvement Incorporate Neighborhood Standards into Construction and Development Services Division T2 Hand Held Technology Design and Implementation Ongoing Problem Properties Evaluation and documentation of policy and procedures for code enforcement.

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PRESENTED BY: Jovita Donahue, Development Specialist

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Community and Economic Development Dept. Economic Development Div. Scorecard

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Community & Economic Development Dept. Economic Development Div. 2012 Increased Employment Opportunities for LMI & Minorities

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Community & Economic Development Dept. Economic Development Div. Achievements Number of Commercial & Industrial Projects Assisted Number of Commercial & Industrial Jobs Created & Retained Dollar Investment in Commercial & Industrial Projects

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Increase LMI and Minority Employment Opportunities Research opportunities to leverage ED funding sources Community & Economic Development Dept. Economic Development Div. Areas of Improvement

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PRESENTED BY: DEPUTY CHIEF DAVID HOPKINS Rockford Police Department

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Rockford Police Department Citywide Scorecard

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Rockford Police Department Group A Dashboard

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Rockford Police Department Violent Crime Dashboard

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Rockford Police Department Property Crime Dashboard

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Rockford Police Department Firearm Recoveries

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Rockford Police Department RHA

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Rockford Police Department Achievements Hired 15 New Officers Initiated Training for Power Document Management System Completed 2 nd Parolee Call-In Completed yearly audit of Property and Evidence Division Latino Community Forum Started police / clergy relations training Served Administrative Search Warrant Improvements Violent Crime Reduction 5% Property Crime Reduction 5% Probation Checks