Preparing and Planning Preparing and Planning to Manageto Manage

Business Organization and Business Organization and ManagementManagement

Chapter 14Chapter 14

Managers, Leaders and TeamworkManagers, Leaders and Teamwork

This chapter will discuss how entrepreneurs This chapter will discuss how entrepreneurs organize their human resources and structure organize their human resources and structure their businesses. their businesses.

EntrepreneurEntrepreneur

Entrepreneur undertakes the creation, Entrepreneur undertakes the creation, organization and ownership of a new business. organization and ownership of a new business.

A manager is responsible for directing and A manager is responsible for directing and controlling the work and personnel of a controlling the work and personnel of a business or of a particular department within a business or of a particular department within a businessbusiness

Performing Management FunctionsPerforming Management Functions

Management FunctionsManagement Functions Four functions Four functions

PlanningPlanning OrganizingOrganizing DirectingDirecting ControllingControlling

Establishing a Positive ClimateEstablishing a Positive Climate

Climate is the prevailing atmosphere or Climate is the prevailing atmosphere or attitudeattitude

A manager will want to create a climate that A manager will want to create a climate that provides for:provides for: Growth of employees and the businessGrowth of employees and the business Creativity, innovation and changeCreativity, innovation and change Problem solving, goal development and Problem solving, goal development and

achievementachievement Effective communication within the businessEffective communication within the business

Three Key Elements in a Positive Three Key Elements in a Positive Business ClimateBusiness Climate

Image – businesses mental picture and feelings Image – businesses mental picture and feelings people have when thinking about the businesspeople have when thinking about the business

Team Building Team Building Communication – process of exchanging Communication – process of exchanging

information. information. Interpersonal, departmental, interdepartmental, Interpersonal, departmental, interdepartmental,

company wide.company wide.

Adopting a Management StyleAdopting a Management Style

Three Management StylesThree Management Styles Power-Oriented StylePower-Oriented Style Routine-Oriented StyleRoutine-Oriented Style Achievement-Oriented StyleAchievement-Oriented Style

Power-Oriented StylePower-Oriented Style

Maintain total control over their whole Maintain total control over their whole operation. operation.

Works in situations where employees are Works in situations where employees are UntrainedUntrained InexperiencedInexperienced Involved in a crisisInvolved in a crisis

Routine-Routine-Oriented StyleOriented Style

Concerned with keeping Concerned with keeping the operation running the operation running smoothly rather than smoothly rather than accomplishing other accomplishing other goals. goals.

Middle management in Middle management in a large corporationa large corporation

Open to new ideas and Open to new ideas and seek out employee seek out employee suggestions. suggestions.

Best used where Best used where managers deal directly managers deal directly with employees who are with employees who are turning out work.turning out work.

Achievement-Achievement-Oriented StyleOriented Style

Developing Management SkillsDeveloping Management Skills Human Relations is the study of how people Human Relations is the study of how people

relate to each other.relate to each other. Communication skills include speaking, Communication skills include speaking,

listening, writing, and negotiating, nonverbal listening, writing, and negotiating, nonverbal communicationcommunication

Networking is the process of building and Networking is the process of building and maintaining informal relationships with people maintaining informal relationships with people whose friendships could bring business whose friendships could bring business opportunities. opportunities.

Math Math Problem Solving and Decision MakingProblem Solving and Decision Making Technical SkillsTechnical Skills Time Management is the process of allocating Time Management is the process of allocating

time effectively. time effectively. Conceptual Skills are skills that enable a Conceptual Skills are skills that enable a

person to understand concepts, ideas, and person to understand concepts, ideas, and principles. principles. See the relationship between the details and the See the relationship between the details and the

“big picture.”“big picture.”