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    CHAPTER: 1

    INTRODUCTION

    Portfolio Managementis a science for managing the varying

    combination of Portfolio elements. These elements are the sub-

    components, of which the larger portfolio is formed; say, the elements

    may be plans for a portfolio of plans, or strategies for portfolio of

    strategies, or securities for a portfolio of securities, and so on. In

    general, we may say that the elements of a portfolio are different

    forms of assets and in essence, portfolio management is managing

    these assets. We shall henceforth refer to portfolio management asthe management of these assets. In particular, the scope of this

    report has been focused to handle and discuss securities as the

    typical sub-component of portfolio of assets.

    The objectives of the project report are:

    - To find out the awareness level of Investors about various

    parameters of Portfolio Management Schemes. Particularly, the rate

    of return to the investor.

    - To investigate and determine the various strategies and practice

    adopted by the institution offering Portfolio Management Services and

    the resultant satisfaction level of investors

    Portfolio management service is a professional service rendered by

    the experts for management of portfolio of others. It may be an

    individual portfolio or an institutional portfolio. The portfolio

    management service is an advisory service which involves the advice

    regarding the worthwhileness of any particular investment or it is an

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    advice to buy or sell the securities. It also involves continuing

    relationship with client to manage investments with or without

    discretion for the client as per his requirements.

    Portfolios are built to suit the return expectations and the risk appetite

    of the investor. It is a combination of assets or securities which meet

    the level of return expected provided the investor is willing to meet

    the associated risk. Thus, building a portfolio which meets both the

    return expectations and the risk taking ability of the investor is not

    possible

    In the present day, the financial markets are quite complex, with each

    investor having his or her own specific financial needs based on the

    financial goals and risk appetite. But ultimately, every investor aims at

    maximizing returns on his/her investment, along with capital

    protection. This calls for professional management of investments for

    attaining investment objectives.

    By definition, portfolio management is nothing but allocation of assets

    that is the process of deciding the distribution pattern of an investors

    wealth among varying asset classes, which may or may not be in

    different countries, for the purpose of investment. The process

    depends on the level of risks that the investor is ready to take as well

    as her or his investment constraints and goals.

    Keeping in mind the stock markets unpredictable nature, there is a

    requirement of being equipped with strong research and expertise for

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    taking the right decision. Portfolio management is quite a challenging

    task as it requires one to strike a balance between the restricted

    choices for ensuring adequate earnings with adequate safety.

    An investors needs and requirements keep on changing with his or

    her age, financial status and future plans. Additionally, the various

    stages in an investors life cycle affects his or her return and risk

    preferences.

    Since management of investments in equity involves factors like

    experience, right mindset, knowledge, time and constant tracking of

    share market happenings, a person expert in this job, called a

    portfolio manager, is roped in. He/she advises, manages as well as

    administers the funds and securities on behalf of the client.

    Hence, Portfolio Management Services refer to the science and art of

    taking decisions regarding investment policy and mix, aligning

    investments and objectives, asset allocation for institutions and

    individuals, and balancing performance and risk. This specialized

    service offers numerous customized investment strategies for

    capitalizing market opportunities.

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    ABOUT THE REPORT:

    1) Title of the study:

    The present study is title as, A PROJECT REPORT ONPORTFOLIO MANAGEMENT SERVICES and it was done with

    special reference to KOTAK MAHINDRA BANK.

    2) Objective of the study:

    a) The project helps in understanding the basic concept of

    financial planning, and also how to recommend differentinvestment product to different investors according to their

    goals and requirement.

    b) With help of this project, I will able to know the role of bank in

    portfolio management.

    c) This project helps to know practical aspect of PMS and make

    best use in personal investment in future.

    3) Limitation:

    All the limitation of case study is applicable here also in this

    project.

    a) Some of the investor might not be willing to disclose all the

    information due to some reason or other.

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    4) Data and methodology:

    For the purpose of present study both primary secondary data

    were used.

    Primary data

    1) Directly contact with the organization:

    I have visited to kotak bank (mulund branch) to collect the

    information about kotak PMS service.

    Secondary data:

    1) Websites and search engines:

    The internet, being the largest sources of information and

    knowledge, proved to be biggest help in data collection. The

    website of kotak bank provides lots of information.

    2) Book available:The data was also collected from the book with us and the

    brochures also proved very useful.

    PRESENTATION OF THE STUDY:

    Chapter I: Introduction

    Chapter II: Profile of bank

    Chapter III: Theoretical view

    Chapter IV: Case study

    Chapter V: Conclusion

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    CHAPTER :2

    PROFILE OF BANK

    PROFILE OF KOTAK MAHENDRA BANk

    Kotak Mahindra Group:

    Kotak Mahindra is one of India's leading banking and financial

    services organizations, offering a wide range of financial services that

    encompass every sphere of life. From commercial banking, to stock

    broking, to mutual funds, to life insurance, to investment banking, the

    group caters to the diverse financial needs of individuals and

    corporate sector.

    The group has a net worth of over Rs. 100.6 billion and has a

    distribution network of branches, franchisees, representative offices

    and satellite offices across cities and towns in India, and offices in

    New York, London, San Francisco, Dubai, Mauritius and Singapore

    servicing around 8 million customer accounts.

    Kotak Mahindra is one of India's leading banking and financial

    services groups, offering a wide range of financial services that

    encompass every sphere of life.

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    DEVELOPMENT OF KOTAK GROUP

    SUBSIDIARY:

    1) Kotak mahindra bank ltd

    2) Kotak mahindra old mutual life insurance ltd

    3) Kotak securities ltd

    4) Kotak Mahindra Capital Company

    5) Kotak Mahindra prime ltd

    6) Kotak international business

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    7) Kotak Mahindra asset management company ltd

    8) Kotak private equity group

    9) Kotak realty fund

    Corporate responsibility:

    Kotak Mahindra views Corporate Social Responsibility as an

    investment in society and in its own future. Kotak uses the power of

    its human and financial capital to help in transforming communitiesinto vibrant, desirable places for people to live. The group leverages

    its core competencies in three areas:

    Sustainability

    an integral part of all Kotak Mahindra Group activities is to be

    consistently responsible to shareholders, clients, employees, society

    and the environment.

    Economic Development

    by helping people achieve their financial goals, Kotak strengthens the

    fabric of communities and helps them overcome unemployment and

    poverty to help them shape their future.

    Doing My Bit

    a growing number of employees are committed to civic leadership

    and responsibility with the support and encouragement of the Kotak

    Group. A number of employees have been involved in strengthening

    communities through voluntary work, payroll giving and management

    inputs.

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    Kotak securities:

    Kotak Securities is one of the largest broking houses in India with a

    wide geographical reach. Kotak Securities operations include stock

    broking and distribution of various financial products including private

    and secondary placement of debt, equity and mutual funds.

    Kotak Securities operate in five main areas of business:

    Stock Broking (retail and institutional)

    Depository Services

    Portfolio Management Services

    Distribution of Mutual Funds

    Funds

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    Distribution of Kotak Mahindra Old Mutual Life Insurance Ltd

    products

    KOTAK MAHINDRA BANK

    Established in 1985, the Kotak Mahindra group has been one of

    India's most reputed financial conglomerates. It was previously

    known as Kotak Mahindra Finance Limited, a non-banking financial

    company. In February 2003, Kotak Mahindra Finance Ltd, the

    group's flagship company was given the license to carry on banking

    business by the Reserve Bank of India (RBI). This approval created

    banking history since Kotak Mahindra Finance Ltd. is the first non-

    banking finance company in India to convert itself in to a bank as

    Kotak Mahindra Bank Ltd. Today, kotak Mahindra bank one of the

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    fastest growing bank and among the most admired financial

    institutions in India.

    As one of the leading players in financial solutions. Kotak Mahindra

    Bank Ltd is a one stop shop for all banking needs. The bank offers

    personal finance solutions of every kind from savings accounts to

    credit cards, distribution of mutual funds to life insurance products.

    Kotak Mahindra Bank offers transaction banking, operates lending

    verticals, manages IPOs and provides working capital loans. Kotak

    has one of the largest and most respected Wealth Management

    teams in India, providing the widest range of solutions to high net

    worth individuals, entrepreneurs, business families and employed

    professionals.

    Kotak Mahindra has a network across 300 cities in India employing

    around 20,000 people. The net worth of the group is Rs. 3100 crore

    and it serves around 2.2 million customers. It also has offices in

    London, New york, Dubai and Mauritius.

    HISTORY AND DEVELOPMENT OF BANK:

    The Kotak Mahindra Group was born in 1985 as Kotak Capital

    Management Finance Limited. This company was promoted by Uday

    Kotak, Sidney A. A. Pinto and Kotak & Company. The customer base

    of this group is more than 14 lakh. Industrialists Harish Mahindra and

    Anand Mahindra took a stake in 1986, and that's when the company

    changed its name to Kotak Mahindra Finance Limited.

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    It bought stressed assets from a number of banks, at full loan value

    of Rs 1,000 crore in 2005.In January 2011, the bank reported a 32%

    rise in net profit to Rs188 crore for the quarter ended December 2010

    against Rs. 142 crore the corresponding quarter last year. Kotak

    Mahindra bank also reached the top 100 most trusted brands of India

    in The Brand Trust Report published by Trust Research Advisory in

    2011.

    IN 2003

    - The proposal of changing the name from 'Kotak Mahindra

    Finance Ltd' to 'Kotak Mahindra Bank Ltd' and the proposal to

    change the Authorized capital from 100,00,00,000 divided into

    10,00,00,000 equity shares of Rs.10 each has been approved by

    the company shareholders.

    - In same year RBI has granted license to Kotak Mahindra Finance

    Ltd to embark on its banking business.- Kotak Mahindra Bank has received a lot of interest from portfolio

    investors, private equity investors and potential strategic

    investors

    - Kotak Mahindra Bank has entered into an ATM sharing

    agreement with UTI Bank, which would allow KMB's customer

    free access to around 800 ATM's.

    - Kotak Mahindra bank has unveiled several home finance

    products options which includes Home loan, Home equity Loan,

    Home loan transfer and Home improvement loans.

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    IN 2004

    - Kotak Mahindra Bank inks pact with Reuters

    - Kotak Mahindra Bank sets up branch in Surat

    - Kotak Mahindra Bank Limited has informed that the Bank's equity

    shares will be delisted from The Stock Exchange, Ahmedabad

    with effect from January 20, 2004.

    IN 2005

    - Kotak Mahindra Bank purchases stressed assets worth Rs 1,000

    cr

    - Kotak Bank join hands with IndianNGOs.com

    - Kotak Mahindra Bank invests Rs 25 cr in BFW

    IN 2006

    - Kotak Mahindra joins hand HDFC Bank to share ATMs.

    - Kotak Mahindra Bank sets up branch in Valsad

    IN 2007

    - Kotak Mahindra Bank Launches Home Banking, Improves

    Banking Experience

    - Kotak Mahindra Bank Launches Salary 2 Wealth

    - Kotak Mahindra Bank Launches Kotak Gold Debit Card

    - Kotak Mahindra Bank Ties up with Taxshax.com, Simplifies Filing

    of IT Returns

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    IN 2008

    - Kotak Mahindra Bank launched credit cards for its customers.

    IN 2009

    - Kotak entered into tie up with Russia's top investment bank

    - Kotak Mahindra Bank Wins IT Team of the Year for 3rd

    Consecutive Time at the Banking Technology Awards 2008

    REACH:

    Kotak Mahindra Bank has over 323 branches and a customer

    account base of over 2.7 million. Spread all over India, not just in the

    metros but in Tier II cities and rural India as well, we are redefining

    the reach and power of banking.

    AWARDS:

    At Kotak Mahindra Group we take a client-centric view and

    constantly innovate to provide you with the best of services and

    infrastructure. Banks have regularly received accolades that stand

    testimony to bank success in this endeavor. Some of our recent

    achievements are:

    ICAI Award

    - Excellence in Financial Reporting under Category 1 - Banking

    Sector for the year ending 31st March, 2010

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    Asia money

    - Best Local Cash Management Bank 2010

    IDG India

    - Kotak won the CIO 100 'The Agile 100' award 2010

    IDRBT

    - Banking Technology Excellence Awards Best Bank Award in IT

    Framework and Governance Among Other Banks' - 2009

    - Banking Technology Award for IT Governance and Value Delivery,

    2008

    IR Global Rankings

    - Best Corporate Governance Practices - Ranked among the top 5

    companies in Asia Pacific, 2009

    Finance Asia

    - Best Private Bank in India, for Wealth Management business, 2009

    Kotak Royal Signature Credit Card

    - Was chosen "Product of the Year" in a survey conducted by Nielsen

    in 2009

    IBA Banking Technology Awards

    - Best Customer Relationship Achievement - Winner 2008 & 2009

    - Best overall winner, 2007

    - Best IT Team of the Year, 4 years in a row from 2006 to 2009

    - Best IT Security Policies & Practices, 2007

    VISION:

    1) The Global Indian Financial brand:

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    The customers will enjoy the benefit ofdealing with global Indian

    brand that best understand their need and delivers customized

    pragmatic solution across multiple platforms. We will be a world

    class Indian financial services group. Our technology and best

    practices will be benchmarked along international lines while

    our understanding of customer will

    be uniquely Indian. Bank will more responsible for their

    customers savings.

    2) MOST PREFERRED EMPLOYER IN FINANCIAL SERVICE:

    A cultural of empowerment and spirit of enterprise attracts

    bright minds with an entrepreneurial streak to join with bank.

    Working with home-grown professionally-managed company,

    which has partnership with international leaders, gives our

    people a perspective that is universal as well as unique.

    3) T HE MOST TRUSTED FINANCIAL SERVICES COMPANY

    The bank will create an ethos of trust across all our

    constituents. Adhering to high standard of compliance and

    corporate governance will be an integral part of building trust.

    4) VALUE CREATION:

    Value creation rather than size along will be our business

    driver.

    BOARD OF DIRECTOR:

    NAME DESIGNATION

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    Mr. K. M. Gherda Executive Chairman

    Mr. Udya Kotak Executive vice chairman and

    Managing Director

    Mr. Anand Mahindra Co-Promoter of Kotak Mahindra

    Bank and Managing Director of

    Mahindra and Mahindra

    Mr. Cyril Shroff Co-promoter

    Mr. Pradeep N Kotak Agri Division of Kotak and

    company limited

    Mr. Shivaji Dam Managing Director Kotak

    Mahindra old mutual life

    insurance limited

    Mr.C. Jayaram Executive Director

    Mr. Dipak Gupta Executive Director

    Dr. Shankar Acharya Director

    REGISTERED OFFICE:

    Kotak Mahindra Bank Limited

    36-38A, Nariman Bhavan, 227, Nariman point,

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    Mumbai 400 021

    Tel +91 22 6658 1100

    Fax + 91 22 2285 5577

    Customer care services:

    24 hours customer care toll free: 1800 102 602

    WEBSITE:

    www.Kotak.com

    http://www.kotak.com/http://www.kotak.com/http://www.kotak.com/
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    CHAPTER: 3

    THEROTICAL VIEW

    Portfolio management:

    Portfolio means combined holding of many kinds of financial

    securities. Such as shares, debenture, government bonds, units and

    other financial assets. Making a portfolio means putting ones eggs in

    different baskets with varying elements of risk and returns. The

    object of portfolio is to reduce risk by diversification and maximize

    gain. Portfolio management is also known as investmentmanagement

    Objectives of Portfolio Management

    There are seven objectives of portfolio management:

    1) Return

    Portfolio management is technique ofinvesting in securities. The

    ultimate object of investment in the securities is return. Hence, the

    first objective of portfolio management is getting higher return.

    2) Capital Growth

    Some investors do not need regular returns. Their object of portfolio

    management is that not only their current wealth is invested in the

    securities; they also want a channel where their future incomes will

    also be invested.

    http://en.wikipedia.org/wiki/Rate_of_returnhttp://en.wikipedia.org/wiki/Investment_managementhttp://www.wikinvest.com/metric/Investmentshttp://en.wikipedia.org/wiki/Security_%28finance%29http://en.wikipedia.org/wiki/Goalhttp://en.wikipedia.org/wiki/Goalhttp://en.wikipedia.org/wiki/Security_%28finance%29http://www.wikinvest.com/metric/Investmentshttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Rate_of_return
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    3) Liquidity

    Some investors prefer that the portfolio should be such that whenever

    they need their money, they may get the same.

    4) Availability of Money at Pre-decided Time

    Some persons invest their money to use it at pre-decided time, say

    education of children, etc. Their objective of portfolio planning would

    be that they get their money at that time.

    5) FavorableTaxTreatment

    Sometimes, some portfolio planning is done to obtain some tax

    savings.

    6) Maintaining thePurchasing Power

    Inflation eats the value of money, i.e., purchasing power. Hence, one

    object of the portfolio is that it must ensure maintaining the

    purchasing power of the investor intact besides providing the return.

    7) Risk ReductionthroughDiversification

    It is the perhaps most important object of the portfolio management.

    All other objectives (mentioned above) can be achieved even without

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    portfolio, i.e., through investment in a single security, but reduction

    (without sacrificing the return) is possible only through portfolio.

    If we invest in a single security, our return will depend solely on

    that security; if that security flops, our entire return will be severely

    affected. Clearly, held by itself, the single security is highly risky. If we

    add nine other unrelated securities to that single security portfolio, the

    possible outcome changes if that security flops, our entire return

    wont be as badly hurt. By diversifying our investments, we can

    substantially reduce the risk of the single security. Diversification

    substantially reduces the risk with little impact on potential returns.

    The key involves investing in categories or securities that are

    dissimilar.

    The two basic principles of effectiveportfolio management :

    (i) Invest on the basis of fundamentals of the security.

    (ii) Review and update the portfolio regularly.

    The object of the portfolio management is to provide maximum

    return on the investments by taking only optimum risk. To achieve

    these objectives, the portfolio managershould invest in

    diversified securities and see that the coefficient of

    correlation between these securities is as less as possible (only then

    the portfolio will be able to reduce the risk). This is the foundation of

    portfolio management. The portfolio manager should follow the

    http://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Investment_managementhttp://www.wikinvest.com/metric/Investmentshttp://en.wikipedia.org/wiki/Securityhttp://en.wikipedia.org/wiki/Portfolio_managerhttp://en.wikipedia.org/wiki/Security_%28finance%29http://en.wikipedia.org/wiki/Correlation_and_dependencehttp://en.wikipedia.org/wiki/Correlation_and_dependencehttp://en.wikipedia.org/wiki/Correlation_and_dependencehttp://en.wikipedia.org/wiki/Correlation_and_dependencehttp://en.wikipedia.org/wiki/Security_%28finance%29http://en.wikipedia.org/wiki/Portfolio_managerhttp://en.wikipedia.org/wiki/Securityhttp://www.wikinvest.com/metric/Investmentshttp://en.wikipedia.org/wiki/Investment_management
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    above-mentioned principles to further strengthen his targets of higher

    returns and optimum risk.

    The first principle suggests that investment should be made only in

    those securities which are fundamentally strong. The strength of a

    security depends upon three strengths:

    (a) Strength of the company,

    (b) Strength of the industry, and

    (c) Strength of the economy.

    The strength of the company depends upon various factors like

    I. Intelligent, dedicated and motivated human resources,

    II. Having positive values and vision,

    III. Policy regarding encouraging R&D

    IV. Integrity of promoters, and

    V. Long range planning for profits.

    The fundamentals of the industry depend upon the product

    consumer surplus the product provides to its users, various possible

    alternative uses of the product, and availability (rather we should say

    non-availability of the substitutes). Economy, here, means national

    economy. By fundamentals of the economy we mean

    recession/boom, tax policy, monetary policy, budgetary policies,

    stability of government, possibility of war and its impact on economy,

    closed/open economy and finally the governments attitude towards

    business houses. The portfolio manager should see that most of the

    fundamentals are favorably placed.

    http://en.wikipedia.org/wiki/Economyhttp://en.wikipedia.org/wiki/Economyhttp://en.wikipedia.org/wiki/Economyhttp://en.wikipedia.org/wiki/Economy
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    The second principle suggests that the portfolio should be reviewed

    continuously and if need be, revised immediately.

    TheFundamentals of the company, industry and economy keep onchanging. Accordingly, the portfolio should be revised according to

    emerging situations. For example, in case of monsoon failure,

    investments should move from fertilizer companies to irrigation

    companies, in case some sick-minded person takes over as CEO of

    the company, perhaps desired step will be to disinvest the securities

    of the company, in case cheaper substitutes have emerged for any

    industrys product, better move to some other industry, etc.

    Two more points regarding the second principle

    (i) Sometimes, after making the investment in some securities,

    portfolio manager realizes that his decision of investing in that

    security is wrong, he should not wait for happening of some event

    which will make his decision as a right one (if there is some loss on

    that investment, he should not even wait for breakeven); rather he

    should move immediately liquidate his position in that security.

    [Remember that no portfolio manager has ever made 100 per cent

    correct decisions (Warren Buffet is perhaps exception)

    (ii) Do not bother much about transaction cost related to reshuffling

    of the portfolio, consideration of such small costs generally result inheavy losses or foregone opportunities of earning profit.

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    7 Principles of Portfolio Management :

    1 Emphasize a Disciplined Process to eliminate response to short-

    term market volatility.

    2. Deliver Great Capability to all investment management solutions.

    3. Align your investment strategy with your Objectives and Risk

    Tolerance.

    4. Emphasize the importance of Asset Allocation

    5. Implement a plan using the most Appropriate Investment

    Strategies.

    6. Monitor and Adjust your portfolio on an ongoing basis

    7. Assess your Progress regularly.

    PORTFOLIO MANAGEMENT SERVICES:

    Portfolio management service (PMS) is a type of professional

    service offered by portfolio managers to their client to help them in

    managing their money in less time. Portfolio managers manage the

    stocks, bonds, and mutual funds of clients considering their personal

    investment goals and risk preferences. In addition to money, the

    portfolio managers manage the portfolio of stocks, bonds, and mutual

    funds.

    Portfolio management service is strictly for investors having loads of

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    money but not have enough time and expertise to manage the

    portfolio. You will get a personalized fund manager and can call up to

    discuss at any time

    The business of portfolio management has never been an easy one.

    Juggling the limited choices at hand with the twin requirements of

    adequate safety and sizeable returns is a task fraught with

    complexities.

    Given the unpredictable nature of the share market it requires solid

    experience and strong research to make the right decision. In the end

    it boils down to make the right move in the right direction at the right

    time. That's where the expert comes in.

    PORTFOLIO MANAGEMENT SERVICE

    A group of experts design and manage your equity portfolio suiting

    risk-return Appetite.

    Benefit of Diversification and an element of customization

    No Settlement hassles

    separately held securities

    Greater Flexibility

    Efficient switch between cash and equity positions

    Portfolio designing is done as per market conditions and market

    considerations

    Customized Performance Reporting

    http://www.kotaksecurities.com/home/index.htmlhttp://www.kotaksecurities.com/home/index.html
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    100% Transparency, managed under SEBI license and regulations

    Competitive Fee Structure

    So investments under portfolio management are risk

    diversified and research oriented.

    Discretionary Portfolio Management

    The Portfolio Manager undertakes the entire management of

    portfolio. Starting from buying and selling of securities to reshuffling

    and safe custody is undertaken. Investors involvement will be

    minimum thereby allowing investor the flexibility to attend to their

    personal matters, while the Portfolio Manager takes care of investors

    investments and keeps it posted on a regular basis.

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    PORTFOLIO MANAGEMENT PROCESS

    Portfolio management is a complex activity, which may be broken

    down into the

    Following steps:

    Specification of investment objectives and constraints:

    The typical objectives sought by an investor are current income,

    capital appreciation, safety, fixed returns on principal investment.

    Choice of asset mix:

    The most important decision in portfolio management is the asset mix

    decision. This is concerned with the proportions of stock or units of

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    mutual fund or Bond in the portfolio. The appropriate mix of Stock

    and Bonds will depend upon the risk tolerance and investment

    horizon of the investor.

    Formulation of portfolio strategy:

    Once the certain asset mix has been chosen an appropriate portfolio

    strategy has to be decided out. Two broad portfolio choices are

    available. An active portfolio management: it strive to earn superior

    risk adjusted returns by resorting to market timing, or sector rotation

    or security selection or some combination of these.

    A passive portfolio management involves holding a broadly diversifiedportfolio and maintaining a pre-determined level of risk exposure.

    BENEFITS OF PORTFOLIO MANAGEMENT SERVICES

    While selecting Portfolio management service (PMS) over mutual

    funds services it is found that portfolio managers offer some very

    services which are better than the standardized product services

    offered by mutual funds managers. Such as:

    Asset Allocation:

    Asset allocation plan offered by Portfolio management service PMS

    helps in allocating savings of a client in terms of stocks, bonds or

    equity funds. The plan is tailor made and is designed after the

    detailed analysis of client's investment goals, saving pattern, and risk

    taking capacity.

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    Timing:

    portfolio managers preserve client's money on time. Portfolio

    management service PMS help in allocating right amount of money in

    right type of saving plan at right time. This means, portfolio manager

    provides their expert advice on when his client should invest his

    money in equities or bonds and when he should take his money out

    of a particular saving plan. Portfolio manager analyzes the market

    and provides his expert advice to the client regarding the amount of

    cash he should take out at the time of big risk in stock market.

    Flexibility:

    portfolio managers plan saving of his client according to their need

    and preferences. But sometimes, portfolio managers can invest

    client's money according to his preference because they know the

    market very well than his client. It is his client's duty to provide him a

    level of flexibility so that he can manage the investment with full

    efficiency and effectiveness.

    Balanced Portfolio: Professional research and advice will help you

    with information on the best investment options and ideas for your

    portfolio.

    Maximum Returns, Minimum Risks: Portfolio management services

    assure you of the best downside protection for your portfolio. You will

    benefit with practical financial advice that can help convert all paper

    gains into real profits in the shortest time.

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    Adjust Your Portfolio To Market Trends: When you avail of portfolio

    management services you enjoy greater freedom and flexibility to

    diversify your investments. Professionals will help you with prudent

    advice and financial solutions so that your portfolio is in sync with the

    latest market trends.

    Services and Strategies Provided Through Portfolio Management

    Are:

    portfolio managers works as a personal relationship manager

    through whom the client can interact with the fund manager at any

    time depending on his own preference.

    To discuss any concerns regarding money or saving, the client can

    interact with his appointed portfolio manager on monthly basis.

    The client can discuss on any major changes he want in his asset

    allocation and investment strategies. Portfolio management service (PMS) handles all type of

    administrative work like opening a new bank account or dealing with

    any financial settlement or depository transaction.

    While choosing online Portfolio management service (PMS), the

    client receives a User-ID and Password, which helps him in getting

    online access to his portfolio details and checking his portfolio as

    frequent as he want.

    Portfolio management service (PMS) also help in managing tax of

    his client based on the detailed statement of the transactions found

    on his portfolio

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    Portfolio Management Payment Criteria:

    There are types of payment criteria offered by portfolio managers to

    their client, such as:

    Fixed-linked management fee.

    Performance-linked management fee.

    In fixed-link management fee the client usually pays between 2-2.5%

    of the portfolio value calculated on a weighted average method.

    In performance-linked management fee the client pays a flat fee

    ranging between 0.5-1.5% based on the performance ofportfolio

    managers. The profits are calculated on the basis of 'high

    watermarking' concept. This means, that the fee is paid only on the

    basis of positive returns on the investment.

    In addition to these criteria, the manager also gets around 15-20% ofthe total profit earned by the client. The portfolio managers can also

    claim some separate charges gained from brokerage, custodial

    services, and tax payments.

    Value Your Money Before Selecting Portfolio Management Services

    (PMS):

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    Equity bias:

    Equity portfolio offered by Portfolio management services helps in

    adding high value than what a debt portfolio offers. Because of this,

    many portfolio managers emphasis on equity investments and some

    offer hybrid products.

    Large surplus to invest:

    The client should always choose the portfolio managers after

    considering his portfolio size and the fee he would charge for

    managing his portfolio. PMS are recommended to those clients who

    have large surplus amount of money to invest. Otherwise, the

    company can also think for cheap options like a financial planner or

    advisor to construct an asset allocation plan and to manageinvestment.

    Eligibility

    Securities and Exchange Board of India, SEBI stipulates the

    minimum investment required for a Portfolio Management Service to

    be Rs. 5 Lakhs. Large brokerage firms offer PMS starting with a

    minimum investment limit ranging from Rs. 25 Lakhs to Rs. 1 Crore.

    ACTIVITIES IN PORTFOLIO MANAGEMENT:-

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    There are three major activities involved in an efficient portfolio

    management which are as follows:-

    a. Identification of assets or securities, allocation of investment and

    also identifying the classes of assets for the purpose of investment.

    b. They have to decide the major weights, proportion of different

    assets in the portfolio by taking in to consideration the related risk

    factors.

    c. Finally they select the security within the asset classes as identify.

    The above activities are directed to achieve the sole purpose to

    maximize return and minimize risk in the investment even if there is

    unlimited risk in the market.

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    CHAPTER: 4

    CASE STUDY

    KOTAK PORTFOLIO MANAGEMENT:

    The portfolio management services combine competent fund

    management, dedicated research and technology to ensure a

    rewarding experience for its clients.

    KOTAK SECURITIES:

    A Kotak security is one of the oldest portfolio management in India. It

    is also one of the largest with assets under management of over

    RS.3300 Crores. Kotak portfolio management comes as an answer to

    those who would like to grow exponentially on the crest of stock

    market, with backing of an expert.

    Kotak, measure our success through the success of their clients.

    Whatever be customer requirement, kotak will tailor your stock

    market portfolio to your specific investment need.

    At the very base of financially sound portfolio lies the identification of

    ones investment objective. Kotak help you identify customerinvestment objective and also outline important requirement like

    liquidity, capital appreciation, current income, time span and fiscal

    implication and then suggest an appropriate scheme.

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    Kotak securities see investing from customer perspective, and make

    recommendation based on customer needs. Bank, one of important

    goals is to simplify investing ofcustomer, along with this bank also

    provide long term values to their customer.

    Bank also has a million reasons for customer to choose kotak bank

    listed below are a few:

    STABILITY:

    Kotak security are a 100% subsidiary of kotak Mahindra bank and

    one of the oldest and largest stock broking firms in the industy.kotakhave been the first and only NBFC to receive the license to be

    converted into a bank.

    INNOVATION IN THE INDUSTRY:

    - First to provide margin financing to the customer- First to enable investing in ipos and mutual fund on the phone.

    - Providing SMS alerts before execution of depository

    transaction.

    - Launching of mobile application to track portfolio.

    AUTO INVEST

    A systematic investing plan in equities and mutual fund. Provision of

    margin against securities automatically against shares in customer

    demat account

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    RELIABILITY

    Bank accolades are a testimony to our services and high standards.

    Kotak have been awarded as:

    - Best broker in India by finance Asia for 2010 and 2009

    - UTI MF-CNBC TV 18 Financial Advisor Awards- Best

    performing equity broker for year 2009

    - Best brokerage firm in India by Asian money in 2009, 2008,

    2007 and 20006

    - Best performing equity broker in India-CNBC Financial Advisor

    Awards2008

    - Avaya Customer Responsiveness Awards 2007 in Financial

    Service sector

    - The leading equity house in India in ThomasExtelSurveys

    awarded for the year 2007

    - Euro money award 2006 and 2007- best provider of portfolio

    management equities

    VALUE:

    A customer with a small or large wallet size, banksays, you can

    expect us to bring value to you in every form.

    - Quality research

    - Quick trade execution

    - Low brokerage

    - Account that suit customer investment profile

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    - Risk profiler

    - Superior customer service

    SERVICE:

    Bank believes in high standards ofservice and thats precisely what

    we offer. Its an honor to be awarded the most customer responsive

    company award in the financial institution sector by AVAYA

    Global connected award both in 2006 and 2007.

    ROBUST TECHNOLOGY:

    Bank have developed their own proprietary trading platform which is

    robust and among the best in the industry. Banks have more than

    150 technology professionals constantly working on upgrading and

    speeding up all our systems.

    CENTRALISED RISK MANAGEMENT SYSTEM

    Unlike many other players bank have a centralized risk management

    system. This allows us to offer the same levels of service to

    customers across all location

    EXCEPTIONAL RESEARCH

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    Unlike most other competition bank have our own in house research

    team. Bank in house research team is among the best in the industry

    and they have years of experience in the financial markets. They

    scan through the plethora of stocks and find the scrips that have a

    high potential of providing customer good returns.

    Bank provides research Technical, Fundamental, derivatives, macro

    economic and mutual fund research for this customers.

    LARGE PRESENCE

    Bank is present in more than 450 cities with more than 1400 offices

    all over the country. Bank employee strength extends beyond 4000.

    TAX STATUS

    Bank expect all client to consult their tax consultant before investing

    in to any form of securities, at kotak securities, bank provides each

    client an audited tax statement of their portfolio annually, the same

    client can use at time of filing return.

    RISK FACTOR

    Equity investments are subject to market risk and there is no

    assurance or guarantee that the objective of the portfolio

    management service will be achieved. With any investment in

    securities, the net asset value of the managed portfolio can go up or

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    down depending on the factors and forced affecting capital markets.

    Past performance of the portfolio does not indicate future

    performance.

    FACTS OF KOTAK PORTFOLIO MANAGEMENT SERVICES

    - One of Indias oldest and largest portfolio management bank

    - Over a decade of experience

    - Assets under management (AUM) of over RS. 3300 crores

    BENEFITS OF KOTAK PORTFOLIO MANAGEMENT SERVICE:

    - An investment relationship manager will ensure that customer

    receive all the services related to their investment needs.

    - A dedicated website and a customer services desk allows

    customer to keep a tab on their portfolio performance.

    - Customer portfolio of investment in stock market is tailored after

    a thorough research backed by the experience from the kotak

    securities research team.

    - An experienced team of portfolio managers ensure that

    customer portfolio is tracked monitored and optimized at all

    times.

    - The personalized services also translate in to zero paper work

    and all customers financial statement will be e-mailed.

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    KOTAK HAVE A PRODUCT FOR EVERY INVRSTORE NEED

    AND PERIOD.KOTAK BANK OFFERS SEVEN TYPES OF

    PORTFOLIO PRODUCTS:

    - Bep large cap focus portfolio

    - GEMS portfolio

    - Origin equity portfolio

    - klassic portfolio flexi

    - select optima

    - select portfolio

    - customized portfolio

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    BEP-LARGE CAP FOCUS PORTFOLIO

    Security and multiplication are the criteria under which investments

    are made. But market fluctuations are generally unpredictable.

    While the reasons for this are many, what matters is that your

    investments keep performing profitably.

    Hence kotak bank bring the BE Large cap focus portfolio for their

    customers, where investments will be made in mis-priced large

    cap stocks that have a high growth potential and can withstand

    macro level risks to sustain in an adverse environment. Large

    Caps are dominant players in their respective sectors, and hence

    have the strength and ability to maintain margins in a tough

    operating environment.

    FEARTURES OF THE BEP- LARGE CAP FOCUS PORTFOLIO:

    - The portfolio will seek to achieve returns through broad

    participation in large cap companies.

    - The portfolio will primarily invest scrips which are mis-

    priced, but have a very high growth potential over a period of

    time.

    - These large cap companies have defensive businesses and

    can withstand macro level risks.

    - These large cap companies are dominant players in their

    respective sectors.

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    ADVANTAGES OF INVESTING IN THE BEP-LARGE CAP FOCUS

    PORTFOLIO:

    - Concentrated and compact portfolio

    - The portfolio shall adopt the active management style to

    identify mis- priced assets and use various stock selection

    strategies to outperform.

    - Portfolio to focus on large caps with stable and visible

    growth potential.

    WHY LARGE CAPS:

    Large caps have a high growth rate in adverse environment as:

    - They can sustain hardening interest rates.

    - They have adequately capitalized balance sheets.

    - They have underleveraged capital structure.

    - They have higher capital productivity.

    - They can manage lower cost of financing.

    - They have large size of cash flows.

    Large caps recovered more than mid-caps in JuneJuly 2008. This

    indicates the superior risk- return trade-off in volatile markets. See

    illustration below,

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    GEMS PORTFOLIO:

    Objective

    The main objective of the scheme is to generate capital appreciation

    in the medium term to to long term through investments in equities

    and equity related instruments. The scheme will seek to achieve

    returns through investments in stocks of small, medium and large

    capitalized companies. The portfolio manager may invest in private

    placements or pre Follow on Public Offering (FPO) placement of

    securities.

    PORTFOLIO STYLE:

    - Concentrated and compact portfolio

    - Shift investment themes to participate in multiple growth

    drivers of the economy of corporate sector.

    - Predominantly bottom up approach.

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    PORTFOLIO CHARACTERISTICS:

    - Portfolio with companies across large cap, mid cap andsmall cap segment.

    - Option to participate in pre FPO or private placement of

    listed companies.

    - This will be a diversified scheme investing across the sector

    and will not have sectorial restriction.

    - Benchmark: BSE 200 Index

    INVESTMENT DOMAIN:

    - Investment in companies which have a global footprint or

    aspire to become global leaders in their business.

    - Companies from emerging sectors which have the potential

    to deliver higher growth vis--vis broad markets.

    - Competitive players from the manufacturing sector.

    - Companies participating in the robust growth in the services

    sector.

    KEY FEATURES OF GEMS PORTFOLIO:

    - Option to participate in pre FPO placement or private

    placement of listed companies.

    - Potential to capture superior upside with commensurate risk

    in the medium to long term.

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    - Provides flexibility to the portfolio manager.

    - Ability to meaningfully participate in companies with strong

    growth prospectus through the pre FPO/ private placement

    route.

    - These investments have a lock on clause for a pre specified

    time horizon.

    ORIGIN EQUITY PORTFOLIO:

    Objective:

    The portfolio would aim to invest in growth oriented companies with

    sustainable business models backed by strong management

    capabilities with emphasis on smaller capitalized companies with a

    market capitalization not exceeding Rs. 2500 crore at the time of

    investment.

    TRAITS OF SUCCESSFUL COMPANIES IN ORIGIN DOMAIN:

    - Differentiated business models/new business segments.

    - Scalable businesses are as large opportunity to grow.

    - Equipped with adequate financial resources.

    - Entrepreneur backed/strong professionally managed.

    - Possess strong execution skills.

    - Can demonstrate consistency in profitability/profitable

    growth.

    - Presence in Niche business segments.

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    DISSECTING THE TARGET COMPANY

    - Adequate management strengths to ensure growth.

    - Companies with competitive advantage in the domestic

    market exploring geographical reach.

    - Companies building strong multiple revenue streams.

    - Companies with critical mass targeting manifold growth in

    size of operation.

    - Entrepreneur led companies

    - Beneficiaries of positive policy initiatives- banking, telecom,

    insurance, media & infrastructure.

    - New media/digital companies- internet media, online media

    and mobile technologies.

    INVESTMENT STRATEGY:

    - Buy & Hold a basket of 15-25 companies with a medium to

    long term horizon.

    - De-risked strategy through diversification.

    - Target companies in quest of growth in any market

    environment.

    - Endeavour shall be to focus on emerging businesses at a

    nascent stage or matured businesses at attractive

    valuations.

    - Stocks could have trigger events creating potential for

    valuation unlocking over longer term.

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    KLASSIC PORTFOLIO- FLEXI

    Description:

    The scheme will seek to achieve returns through broad basedparticipation in equity markets by creating a diversified equity portfolio

    of small, medium and large capitalized companies.

    INVESTMENT STRATEGY

    Present market conditions hints at growth as a central premises tosupport valuations.

    - Identify companies with higher growth as compared to the

    market.

    - Scan the investment universe.

    - Scout for discount in valuations as compared to the market.

    - Select valuations which provide a case for higher returnspotential as compared to the market.

    - Scout for companies which can result in higher growth in

    earnings on a sustained basis.

    SECTORAL COMPOSITION:

    Across all market capitalization.

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    NO. OF STOCKS

    Customer can keep a maximum of up to 20 stocks, in one portfolio.

    INVESTOR PROFILE

    - An investor willing to invest for medium to long term without

    being about short term returns, volatility and market

    momentum.

    - Any investor with a penchant for medium to high risk taking

    qualifies for the portfolio.

    SELECT OPIMA

    Objective:

    Select portfolio will seek to achieve returns through investment in

    stock of concentrated number of small, medium and large capitalized

    companies. In optima plan portfolio will seek to achieve return

    through broad based participation in equity market by constructing a

    focused portfolio of sizably capitalized companies.

    INVESTMENT STRATEGY:

    1) The environment clearly points towards shrinkage in the

    number of stocks participating in a market rally. Hence the

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    investment mantra shall be to get stocks right in the portfolio.

    Stock specific approach shall be followed to optimize returns.

    2) Stock selection to be influenced by the following parameters,

    - Growth at reasonable price (GARP)

    - Companies with growth in earning considerably higher than

    that of all companies in an companies in an index put

    together.

    - Companies with consistency and better visibility of future

    growth.

    - Companies with sufficient diversification in revenues

    streams.

    - Companies with high ROI compared to its cost of capital

    - Companies with lesser need for raising capital.

    - Companies with adequate capitalization to carry out organic

    and inorganic growth.

    - Portfolio strategy driven by a mix of active and passive

    management actions.

    - Buy and Hold approach.

    - Investments driven by both medium and long term

    investment horizon.

    - Medium term: 9-12 months

    - Long term : 12-24 months

    - Portfolio shall be diversified over 15-20 stocks across the

    sect oral spectrum.

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    TARGET COMPANIES:

    Target Domain companies having marketing capitalization of more

    than Rs. 4000 crores.

    - Hunger for organic as well as inorganic growth

    - Strong competitive advantage

    - Sustainable growth aided by geographical diversification

    - Built scale in rapidly growing sectors

    - At the forefront of Indian economic development.

    SELECT PORTFOLIO:

    DESCRIPTION:

    The scheme will seek to achieve returns through broad based

    participation in equity markets by constructing a concentratedportfolio of capitalized companies.

    PORTFOLIO STYLE:

    - Aggressive concentrated portfolio consisting of 10-12 stocks.

    - Buy and hold approach.

    PORTFOLIO CHARACTERISTICS:

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    Multi cap portfolio with companies spread large cap, mid cap & small

    cap.

    INVESTMENT DOMAIN AND COMPOSITION:

    - Sectors expected to be beneficiaries of demographic

    patterns & reforms.

    - Sectors expected to benefit from infrastructure spending.

    PORTFOLIO TENURE:

    The customer can keep the long term portfolio for a maximum up to

    18 months.

    INVESTOR PROFILE:

    - An investor willing to invest for medium to long term without

    being perturbed about short-term returns, volatility and

    market momentum.

    - Any investor with a penchant for medium to high risk taking

    qualifies for the portfolio.

    CUSTOMIZED INVESTOR PORTFOLIO

    Different product plays different roles in portfolio construction. If

    returns are one side of the story, risk is the other. Balancing these is

    the key to customized investor portfolio.

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    Customer investment plans must be based on various insights. The

    main source for these insights will be from your risk profile and the

    understanding of which asset classes meet customer return

    expection.At this point it is important to understand that different

    products play different roles in portfolio construction. If returns are

    one side of the story, risks are the other. Balancing these is key to a

    customized investor.

    RISK RETURN GRAPH:

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    CHAPTER :5

    CONCLUSION

    The kotak bank is one of the largest players in portfolio management

    service. Customers can keep a tab on their portfolio performance

    even with help of website of Kotak.

    Kotak has various types of portfolio management products, as per

    the requirement of the clients. All the products of kotak portfolio

    management is the best, but the customers have to choose the

    product as per their risk and return profile. Kotak has some products

    with high risk and high returns and on the other hand, some product

    with low return and stable income.

    I found that the kotak is lacking in some places such as branches,

    customer awareness, feedback system and mainly in advertisement.

    Kotak have very limited no of branches as compared to other

    developed banks. Regarding to customer awareness, still people

    keep money in their house, due to the risk factor people feel it is

    better to keep money with themselves rather than investing

    somewhere.kotak also has to improve their feedback system and

    advertisement strategies.

    The project helps me to understand the basic concept of finance

    planning and why there is a need of professional portfolio manager to

    manage the securities. The portfolio managers of Kotak provide best

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    services to their clients. Kotak always says that they measure the

    success of the bank base on success of clients.

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    SUGGESTION AND RECOMMENDATION:

    Some of the suggestion and recommendation for improving the

    present image as well as the services of kotak are as follows:

    More branches:

    Some more branches should be opened so it becomes more easy

    and approachable for the people to do their transaction. The

    branches should have well trained employees.

    Customer Awareness:

    The people should be updated with the new issues and scheme

    started by the organization to the existing customer.

    Regular contact with the customer through telephone can be

    maintained for smooth running of business.

    Proper feedback system:

    A proper feedback system should be designed to take care of the

    dissatisfied customer and solving their problems as their bad works of

    mouth publicity can make loose its potential as well as existing

    customer.

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    More advertisement:

    Newspaper and agents are most effective tools for awareness, so

    Kotak should use these tools more for advertisement.

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    BIBLOGRAPHY:

    1) SECURITIES ANALYSIS AND PORTFOLIO MANAGEMENT

    - V. A. Avadhani.

    2) INVESTMENT MANAGEMENT

    - Preeti Singh.

    WEBLIOGRAPHY:

    www.google.com

    www.kotak.com

    www.wikipedia.com

    http://www.google.com/http://www.google.com/http://www.kotak.com/http://www.kotak.com/http://www.kotak.com/http://www.google.com/