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PLAYERUSE

SIMPROJECT AProjectManagementSimulationforClassroomInstruction

PLAYERQUICKSTARTMANUAL

Version2.5

InstructorsManualforusewithSIMPROJECT

JeffreyK.Pinto,Ph.D.andDianeH.Parente,Ph.D.

ISBN:9781615843176

Published by SimProfessionals LLC. Copyright 2009

Copyright McGraw Hill Irwin 2000-2009. All rights reserved.No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval

system, without the prior written consent of SimProfessionals, LLC, including, but not limited to, in any network or otherelectronic storage or transmission, or broadcast for distance learning.

www.simprofessionals.com

www.simprojectonline.com


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PLAYERUSE

i

PrefaceSimProject

TMisawebbasedcomputersimulationthatisintendedtoteachthe

principlesofprojectmanagement. Itallowsaninstructortosetupasimulation,formteams

ofstudents

(or

allow

them

to

play

individually),

and

to

illustrate

and

practice

project

management.

Thismanualisaprimerforplayerstosupplementtheinstructorslectures. A

completeversionofthePlayersManualiscurrentlyunderdevelopment.

Toomanycurrentprojectmanagerscontinuetolearntheircraftthroughbaptisms

byfire,withminimaladvancepreparation. Thisapproachisexpensivetotheircompanies

anddiscouragingtotheseindividuals. Inthepast,thisapproachwasnecessarybecause

formalprojectmanagementtrainingwasoftenlackingandoptionssuchasproject

simulationsnonexistent. Fortunately,thisisnolongerthereality. SimProjectisavaluable

toolfortrainingsuccessfulgenerationsoffutureprojectmanagers. Wegenuinelyhopethat

youfind

SimProject

avaluable,

thought

provoking,

and

useful

component

for

learning

projectmanagement. Wewishyouthebestofluckandsuccesswithallyourprojects!


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PLAYERUSE

ii

Contents

Preface..................................................................................................................................................... i

Tableof

Figures

.....................................................................................................................................

iii

1 QuickReferenceGuide................................................................................................................... 1

1.1 OverviewofSimProject.......................................................................................................... 1

1.1.1 Whatarethetechnicalrequirementsofthesimulation?.............................................. 1

1.1.2 Howisthesimulationstructured?................................................................................. 2

1.2 Players.................................................................................................................................... 3

1.2.1 RegisteringasaPlayer.................................................................................................... 3

1.2.2 MakingDecisions............................................................................................................ 5

1.2.3 InterpretingtheResults................................................................................................ 14

1.3 Summary............................................................................................................................... 19

2 INDEX............................................................................................................................................ 20


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PLAYERUSE

iii

TableofFiguresFigure1BrowserProcedureInstructions............................................................................................... 2

Figure2New

Player

Registration

...........................................................................................................

3

Figure3RegistrationCodeScreen......................................................................................................... 4

Figure4Security/ProfileInformation..................................................................................................... 5

Figure5PlayerDecisionScreen............................................................................................................. 6

Figure6PeriodDecisionMakingScreen................................................................................................ 6

Figure7ResourcePage.......................................................................................................................... 7

Figure8ResourceSelection................................................................................................................... 7

Figure9Addingaresource..................................................................................................................... 8

Figure10ResourceBidding.................................................................................................................... 8

Figure11TrainingCatalog...................................................................................................................... 9

Figure12

Training

Assignment

Screen

...................................................................................................

9

Figure13ManagerialActionsCatalog.................................................................................................. 10

Figure14ManagerialActionAssignment............................................................................................. 11

Figure15PeriodTasks.......................................................................................................................... 11

Figure16ResourceAssignmenttoTask............................................................................................... 12

Figure17ResourceAssignmentPercentage........................................................................................ 12

Figure18TaskAssignmentResults...................................................................................................... 13

Figure19PeriodTaskScreen............................................................................................................... 13

Figure20SubmitDecisionScreen........................................................................................................ 14

Figure21TeamResultsInterpretation................................................................................................. 15

Figure22PeriodResultsInterpretation............................................................................................... 17


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1

1 QuickReferenceGuide1.1 OverviewofSimProject

Conceptually,players

manage

aproject.

The

project

Gantt

chart

is

the

foundation

forasimulation. YoumaythinkoftheprojectGanttchartasresidingwithinSimProject.

Playersmakedecisionsastowhichresourcetohireorfire,whethertotrainaresourceto

improvetheirindividualattributes,whentoinvokeavarietyofmanagerialactionsfor

motivation(e.g.holdapizzaparty),andwhichresourcetoassigntoeachofthetasks.

Duringprocessing,SimProjecttakesthedecisionsmadeandcalculatestheactualtime

andcostforeachtaskbasedonthedecisions. SimProjecttheninteractswithMicrosoft

ProjectTM

tocreatetheprojectfile(.mppfile)includingtheactualresultsfromeachround

asitisplayed.

One

common

problem

with

computer

simulations

is

that

students

may

obtain

informationfrompriorstudentsthatwillallowcurrentstudentstohaveacompetitiveedge.

Wecallthissimulationcarryover. Inordertominimizethisphenomenon,SimProjectsets

upsimulationsthatareasdifferentfromeachotherasinstandardpractice. Anewand

differentsimulationisgeneratedbySimProjecteachtimeaninstructorcreatesasimulation

foraclass.Therearealmostaninfinitenumberofvariationsonthesimulationsbasic

templates.

1.1.1 Whatarethetechnicalrequirementsofthesimulation?SimProjectisawebbasedcomputersimulationusedtoenhanceinstructionof

projectmanagement.

SimProject

works

with

MS

Project

in

aWindows

environment.

Please

notethatMSProjectmustbeinstalledonthecomputeraccessingSimProjectorbe

availableoncomputerlabmachinesifstudentsareusingalabenvironment. MSProject

neednotbeopenasSimProjectwillcallandopenMSProjectasitisneeded. Thisiswhy

SimProjectfunctionalityisenhancedwithInternetExplorer. (PleasenotethatSimProject

willworkinabrowserotherthanInternetExplorerbuttheMSProjectplanmaynotbe

viewablefromanotherbrowser.) Withrespecttotheplatform,thewebapplication,

SimProject,canbeviewedinanonWindowsplatformbutcannotcallMSProject. Running

inanonWindowsplatformseverelylimitsthefunctionalityoftheprogram.

SimProjectwas

designed

to

work

with

Internet

Explorer

versions

prior

to

IE

8.0.

SinceIE8.0hasimplementedenhancedsecurityfeaturesandmayblocksomewebsites,the

simpleprocesslistedbelowwillhandlethesesecurityissues. Thisprocessisalsogivenat

http://www.simprojectonline.com/cookies.aspx .


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2

Figure1BrowserProcedureInstructions

StudentsmayviewandinteractwiththeSimProjectwebsitefromanybrowseron

anyplatform. However,MSProjectisonlyavailablefortheWindowsplatform. Therefore,

thestudentcannotuseanonWindowsplatformwithSimProjectandexpecttoexperience

thefullimpactofthesoftware.

1.1.2 Howisthesimulationstructured?SimProject

TMisorganizedintwoparts.ThefirstpartiscalledPrePlayinwhich

resourcebiddingtakesplace. ThesecondisPeriodPlayorRoundPlay. Thisistheformal

partoftheprojectfromtheStartnodetotheFinishnode.

Simulationprojectsarestructuredintwoparts;preplayandplay. Theportionof

thesimulationthatoccursbeforetheStartnodeontheGanttchartiscalledpreplay. The

onlydecisionsthatcanbemadeinPrePlayaretheselectionofresources. Playersmaybid

forvirtualresourcesduringthepreplayperiods.Yourinstructormayrunasmanypreplay

roundsashe/shechoosespriortobeginningplay. (Notethatinstructorsmayalsochooseto

beginthesimulationwithPlayandnotparticipateinresourcebiddingandselectionrounds.

Thesimulationwillautomaticallypopulateeachteamwithresourcesifthatoptionis

chosen.)


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3

ThevirtualprojectbeginsduringPlayorattheStartnodeontheGanttchart.The

underlyingGanttchartoftheprojectisdividedinto12periods. Oncethesimulationplay

begins,theteamscompeteagainsteachother,periodbyperiod.

1.2 PlayersAlthough

detailed

information

will

be

given

in

the

full

version

Players

Manual,

an

overviewispresentedinthepagesthatfollow.

1.2.1 RegisteringasaPlayerOnthewebsiteatwww.simprojectonline.comintheareaforNewUser,playersclick

onregisternowasshowninFigure2.

Figure2NewPlayerRegistration

1. Aregistration(oraccess)codeisaunique9digitcodethateachplayeris

requiredtohavetoparticipateinthesim. Generally,schoolswillarrangefor

theirbookstorestocarrythecodes. Thecodesmayalsobeavailablefrom

variousonlinesites. However,besurethatthecodeacquired(from

whateversource)isISBN9781615843176. OnlycodeswiththisISBNwill

besupported. The9digitcodeshouldbeenteredintotheboxesmarkedby

theredarrowinFigure3.

2. TheinstructorwillprovidetheentireclasswiththeSimulationCodethatwas

generatedforyourspecificclass.Playersenterthe7digitSimulationCode

intotheboxesmarkedbythegreenarrowinFigure3.


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4

3. PlayersthenclickonNewUserasindicatedbythebluedashedarrowin

Figure3.

Figure3RegistrationCodeScreen

4. YouwillthenbepresentedwiththeSecurity/ProfileInformationinFigure4.

Onceyoucompleteallinformationrequested,youwillcreateaUserIDand

passwordto

enter

SimProject.

You

will

not

need

the

Registration

Code

or

the

SimulationCodeagain. Justincaseyoucannotrememberyourinformation,

theinstructorcanaccessitforyou. However,youshouldwriteitdownso

thatyouhaveimmediateaccesstowhatyoucreated.


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5

Figure4Security/ProfileInformation

Onceplayersregister,yourinstructorwillassignyoutoteams. Youmustbe

assignedtoateambeforeyouareabletoseethesimulation. Onceyouareassignedtoa

team,youcanuseyourusernameandpasswordtoentertheclasssimulationandtomake

decisions.

1.2.2 MakingDecisionsPlayersmaymakefourtypesofdecisions:

Resourcedecisionsaddorremoveresourcesfromtheproject

Trainingdecisionssendresourcestotrainingclasses

Managerialactionstakemanagementactionstoinfluenceresources

Periodtasks

assign

one

or

more

resources

to

each

task

for

the

period

Whenplayersselectthesimulation,theyarepresentedwiththeProjectInformation

asshowninFigure5. TheycanclickonMakePeriodDecisionsasshownbytheredarrow.


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6

Figure5PlayerDecisionScreen

AfterselectingMakePeriodDecisions,playersarepresentedwiththePeriod

DecisionMakingScreeninFigure6. Inthenextsections,wewillwalkthroughthe

selectionsforResourceDecisions,TrainingDecisions,ManagerialActions,andPeriodTasks.

ProjectTasksarethelastselectionandpresenttheplayerswiththeopportunitytoviewall

projecttasksandtosortbytaskgroup,period,hours,andalsotoviewtheMSProjectplan

forthe

entire

project.

Figure6PeriodDecisionMakingScreen

1.2.2.1MakingResourceDecisionsResourcedecisionsaremadebyclickingontheResourceDecisionsinFigure6. You

willthenbetakentotheTeamResourcespageasshowninFigure7. Thenextstepin

selectingresourcesistoseewhoisinthepoolbyclickingonViewResourcePoolasshown

by

the

red

arrow

in

Figure

7.


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7

Figure7ResourcePage

TheResourcePoolwillbepresentedtotheplayerasshowninFigure8. Youmaysee

additionalattributesofaparticularresourcebyclickingononeofthenamesinthe

ResourcePool,

say

for

example

selecting

the

resource

shown

by

the

red

arrow

in

Figure

8.

Figure8ResourceSelection

MorespecificinformationonthatresourcewillappearasnotedinFigure9. Ifthe

playerdecidestobidonthatresource,theyclickonAddResourceasshownbythered

arrow.


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8

Figure9Addingaresource

ThentheplayerwillseethescreeninFigure10. Theplayerwillthentypeinthe

hourlyrateofferintheboxshownbytheredarrowandsubmittheofferbyclickingthe

buttonnearthegreenarrow.

Figure10ResourceBidding

Theofferswillbenotedontheplayersscreensasofferedbutwillnotbeplaced

onaparticularteamuntiltheinstructorprocessesthebidsineitherPrePlayorPlay. Itis

duringthe

processing

that

the

resolution

of

which

team

wins

the

bid

for

aspecific

virtual

playerisdetermined. PlayersareadvisedintheViewPeriodResultssectionastowhether

theyobtainedtheresourcesinthecompetitivebiddingand,ifnot,whynot.

ResourceDecisionsmaybemadeineitherPrePlayorPlay. However,only

ResourceDecisionsmaybemadeinPrePlayrounds.


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9

1.2.2.2MakingTrainingDecisionsTrainingDecisionsmaybemadeinPlayrounds.PlayersmayviewtheTraining

catalogasshowninFigure11. Inthisgraphic,theycanseethedurationandcostofthe

specifictrainingeventinadditiontothetotalnumberofslotsavailableandthenumber

remaining. Finally,thegraphicwillshowhowmanypersonsontheirteamareassignedto

thetrainingevent.

Figure11TrainingCatalog

WhentheplayerclicksontheclassasshownbytheredarrowinFigure11,more

informationappearsinadditiontotheassignmentscreenshowninFigure12.

Figure12TrainingAssignmentScreen


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10

Aplayermayassignavirtualresourcetotrainingbyhighlightingthenameinthe

right,asshownbyredarrow#1inFigure12,thenclickingontheAddbuttonasshownby

redarrow#2,andmovingthenametotheleftmostboxasshownbyredarrow#3. When

playersassignresourcestotraining,theymustplanforthetimeandcostofthetraining.

They

also

must

remember

that

training

occurs

first

in

a

period.

Therefore,

assigning

any

resourcetotrainingandtothefirstactivityinaperiodwill,bydefinition,delaythe

completionoftheperiod.

1.2.2.3MakingManagerialActionDecisionsManagerialActiondecisionsmaybemadeinPlayrounds.Playersmayviewthe

ManagerialActionsavailableasshowninFigure13. Inthisgraphic,theycanseethename

ofthemanagerialactionandthecostperresource. Theycanalsoseehowmanyresources

havebeenassignedtoeachManagerialAction.

Figure13ManagerialActionsCatalog

Playersmay

select

aManagerial

Action

by

clicking

on

the

name

of

the

action

as

shownbytheredarrowinFigure14.Playerscanviewadditionalinformationaboutthe

ManagerialAction. AvirtualresourcemaybeassignedtotheManagerialActionby

highlightingthenameintherighthandboxshownbyredarrow#1,clickingtheAddbutton

shownbyredarrow#2,andthenamewillthenappearintherightmostboxshownbyred

arrow#3.


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11

Figure14ManagerialActionAssignment

1.2.2.4MakingPeriodTaskDecisionsThelastofthefourpossibledecisionsthatmaybemadebyplayersisthePeriod

TaskDecisionortheassignmentofvirtualresourcestotasksfortheperiod. Whenclicking

onPeriodTaskinFigure6,thescreeninFigure15isdisplayed.Inordertoassignresources

toatask,playersmustfirstselectthetask.IntheexampleshowninFigure15,theplayer

clicksonIdentifyVendors(asshownbytheredarrow)toassignaresourcetothetaskfor

thisperiod.

Figure15PeriodTasks

When

the

player

clicks

on

a

task,

such

as

Identify

Vendors,

the

Resource

Assignment

screenappearsasshowninFigure16. Additionalinformationonthetaskisshownunder

TaskInformation. Playerscanseetheestimatedorbudgetedhoursandcost,task

description,andtaskdependenciesatthepointwhentheyareassigningresources.


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13

Oncethetaskassignmentismade,playersclicktheAssignbuttonasshowninFigure

17andthescreenshowninFigure18appears. Aftercheckingtheassignmentforthetask,

playersclickOKatthebottomofthescreenasshownbytheredarrowinFigure18.

Figure18TaskAssignmentResults

ThesystemreturnsplayerstothePeriodTaskscreenasshowninFigure19where

playerscanproceedtoassignresourcestoeachtask. Whenalltaskshavebeenassigned

resources,theplayerclicksDoneatthebottomofthescreenasshowninFigure19.

Figure19PeriodTaskScreen

WhentheplayerclicksDoneinFigure19,theSubmitDecisionScreeninFigure20

appears. ThentheplayersthenclickontheSubmitDecisionsbuttonasshownbythered

arrowinFigure20tocompletetheprocessandrecordthetimeanddatethatdecisions

weresubmitted. Thus,yourinstructorissurethatyouhavemetthesubmissiondeadline.


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Figure20SubmitDecisionScreen

AllfourofthedecisionstypesmaybemadeinPlayrounds,althoughtheonly

requireddecisiontypeisPeriodTasksorassigningresourcestotasks. Ifresourcesarenot

assignedbytheteam,thesimulationwillassignresourcestotasksinanonoptimalway.

1.2.3 InterpretingtheResults1.) TheTEAMSTANDINGSCHARTisshownnearthetopoftheViewPeriodResultspage

(seeFigure

21).

The

results

are

displayed

for

each

of

the

four

key

factors:

Cost,

Time,

FunctionalityandStakeholderSatisfaction.Inaddition,theOverallscoreisprovided(see

arrow1inFigure21).Theoverallrankisthecalculatedpercentilefortheteamswith100as

thebestand0astheworstoftheset. ThiscalculationisillustratedintheReferenceSection

ofthefullversionofthePlayerManual.


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15

Figure

21

Team

Results

Interpretation

RememberthatthescoresaredisplayedonaPERCENTILEbasis. Oneadvantageof

usingpercentilescoringisthatitprovidesteamswitharelativescorecomparedto

theotherteams. Theteamwiththebestmetricwillbeshownwithascoreof100%,

whiletheteamwiththeworstmetricwillbeshownwithascoreof0%. (Itdoesnot

meanthattheteamhasa"score"of0%.)

Theauthorssuggestthatyoulookatthefourfactors(Cost,Time,

Functionality,andStakeholderSatisfaction)separately.

Cost

Thecostmetricismeasuredbyadeviationfrombudgetthatrewardsateam

thatisclosesttothebudget.

ThePeriodResultspageprovidesthebudgetstatus,aswellasthedetail

behindthebudgetchargesfortheperiod. Youcanalsogobacktoanyprevious

periodbyclickingonthe"PeriodRanks"section. Additionally,MSProjectprovides

manyreportsthatcanbeusedtoanalyzetheteam'sCostperformance.

Time

Thesimulationcalculatestheactualtimeforeachtaskbaseduponthe

decisionsmadeandthensendsthedatatoMSProject. MSProjectperformsthe

loadlevelingtaskandreturnstheelapsedtimefortheperiodtoSimProject. The

FinishDateisthendisplayedinthePeriodMilestonesectionofthepage.MSProject

hasmanyreportsthatcanbeusedtoanalyzetheTimeperformanceoftheteam.


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16

Functionality

Functionalityisameasureofwhetherthesimulationprojectdoeswhatit

wasintendedtodo.

Thesimulation

cannot

measure

asubjective

factor

such

as

whether

aproject

achieveswhatitismeanttodo. Theproxyforscoringpurposesiswhethertheteam

ismeetingtheprojectmilestones. Youshouldaskyourselfifyouareassigningthe

rightcategoryofresourceandifthoseresourcesarecompletingthetaskson

budget.

StakeholderSatisfaction

LikeFunctionality,StakeholderSatisfactionisarathersubjectfactor.

Satisfyingstakeholdersonarealprojectisafunctionofwhetherthestakeholders

arepleased.

This

should

be

aresult

of

whether

the

project

is

coming

in

on

time

and

iftheinteractionswiththeprojectteamarepositive. Therefore,themetricfor

StakeholderSatisfactionwillbeacombinationofmilestonesmetandacompositeof

theteammembers'interpersonaltraitssuchasInterpersonalskills,Flexibilityand

PublicRelationsskills.

2.) MSProjectfilesfortheperiodareaccessedbyclickingonViewMSProjectPlan(as

shownbyarrow2inFigure21). MSProjectprovidesawidevarietyofreportsincludinga

budgetvarianceonataskbytaskbasis. AllofthereportsthatareprovidedbyMSProject

providetheteam'svirtualprojectdata. Thereportswillprovideinformationtodiagnose

projectperformance.

3.) Inthefollowingsection,wediscussadditionalinformation/reportingareasonView

PeriodResultsPagewhichisillustratedinFigure22.


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Figure22PeriodResultsInterpretation

TeamEfficiency(a)

Inarealworldscenario,TeamEfficiencywouldbeameasureofanumberof

factors. Theseincludehowwelltheteamisperformingintermsofmeetingthe

milestones,aswellashowwelltheyaremanagingtheprocess. Thiswouldinclude

suchfactorsashowwelltheteamgetsalong(cohesion),themanagerialstyle

developedwithintheteam,theteamcomposition(e.g.diversityofskills,age,

experience,gender,

and

ethnicity),

the

movement

of

personnel

on

and

off

the

team

(longevityofcore),andhowwelltheteamimplementsrewardsanddiscipline

(managerialactions). ThescoreforTeamEfficiencyisgivenasapercentageand

displayedonthePeriodResultspageintheFinancialsandStatisticsportionofthe

page.

PeriodMilestoneachieved(b)

Intherealworldateamwouldeitherachieveornotachieveamilestone.

Thesimulationgivescreditinthescoringtoateamforcomingclosetotheir

milestone. ThecutoffforcreditissetbytheInstructorwhentheycreatetheclass

simulation. ThatcutoffpercentagemaybeseenonthePeriodResultspageunder

periodMilestone.

UnallocatedResources(c)


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18

Ifyouhirearesourceintherealworld,yourbudgetischargedfortheirrate

whetheryouassignthemtoataskornot. Thesimulationreflectsthis"bench

penalty"withanUnallocatedResourcescharge. Ifyoudonotassignaresourcetoa

taskortrainingforatleast25%oftheelapsedtimefortheperiod,theteamwillbe

charged

the

difference

between

the

actual

assignment

time

and

25%

of

the

elapsed

timefortheperiod. ThischargewillappearinthePeriodCostsectionofthePeriod

Resultspage.

Effectivenessrating(d)

Effectivenessreferstotheassignmentofthebestcategoryofresourcetoa

task(e.g.Didyouassignaplumbertoperformplumbingwork?). Whileallvirtual

resourcescanperformalltasks,thereisasinglebestcategoryforeachtask. The

highertheEffectivenessisforatask,thecloseryouweretoassigningtheright

category

for

the

task

and

the

better

your

overall

score.

Efficiencyrating(e)

Whileitisimportanttoassignthecorrectcategoryofresource,allresources

inthesamecategoryarenotequal. Inotherwords,allengineersarenotcreated

equallyinthesimortherealworld. Thevirtualresourcesallhavedifferent

individualattributescores. Notall(say)engineersworkthesame. Somearemore

efficientthanothers. Toincreasethescoreinthisarea,considerTrainingor

ManagerialActionsthatmayincreaseefficiency.

AllocatedHours(f)

Whenaresourceisassignedtoatask,thesimaskswhatpercentofthetime

ofthatresourceistobeallocated. Iftheteamassignstheresourcefor100%,that

meanstheresourcewillworkonthetaskforeight(8)hoursadayuntilthetaskis

complete.

Thisrevealstheconceptofworkormanhoursandelapsedhoursor

duration. Thesimcalculatestheworkhoursneededforataskandtheelapsed

hoursitwilltaketheactualpersonassignedtocomeupwiththeelapsedhoursor

duration. Then,theelapsedtimeitwilltaketofinishthejobwillbebasedonthe

numberofhoursperdaywillbeputonthetask.

IftheteamisnotdoingwellintheTIMEmetric,itmaybethattheyare

allocatingresourcesonalowerpercentage. Assuch,itwilltakelongertocomplete

thetask.


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19

1.3 SummaryWhiletheQuickstartManualshouldhelpyoutonavigatethebasicdecisionsofthe

simulation,afullversionofthePlayerManualisavailable.


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20

2 INDEXGantt

chart,

1,

3,

12

individualattributes,1

managementaction,5,Seemanagerialaction

Managerialaction,5

managerialactions,1

MicrosoftProjectTM,1

MSProject,

1,

2,

6,

SeeMS

Project,

See

MicrosoftProject

PeriodResults,8,17

Periodtask,5

preplay,

2

register,3,5

ResourceAllocation,12

Resourcedecision,5

simulationcarryover,1

taskassignment.Seeresourceallocation

taskdependencies,

11

taskdescription,11

Trainingdecision,5

player quick start

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