personality and product preferences mar 3503 march 27, 2012

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Personality and Product Preferences MAR 3503 March 27, 2012

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Page 1: Personality and Product Preferences MAR 3503 March 27, 2012

Personality and Product Preferences

MAR 3503

March 27, 2012

Page 2: Personality and Product Preferences MAR 3503 March 27, 2012

What does a person’s stuff tell you?

• The big questions…

• What possessions, preferences, etc., tell you what a person is like?

• Do they tell you anything at all?• Why might they be useful?

Page 3: Personality and Product Preferences MAR 3503 March 27, 2012

People have beliefs about stuff

• …And what it can reveal about a person– People make judgments based on a person’s musical

tastes (Rentfrow & Gosling, 2009)– People believe that messy people are lower in A & C

but higher in O & N (Harris & Sachau, 2005)– People draw inferences from a person’s appearance

and clothing (Bardack & McAndrew, 1985)– People believe that dogs look like their owners (Roy &

Christenfeld, 2004)– And so on…

Page 4: Personality and Product Preferences MAR 3503 March 27, 2012

People have beliefs about stuff

Page 5: Personality and Product Preferences MAR 3503 March 27, 2012

Do dogs look like their owners?

• Yes! To some extent…• Participants were asked to try to pair up

pictures of dogs and their owners taken at dog parks

• Participants did better than chance…– When they judged purebreds– But not when they judged “mutts”

• People can choose dogs that look like them

Page 6: Personality and Product Preferences MAR 3503 March 27, 2012

Other look-alikes

Alpers et al, 2006

Page 7: Personality and Product Preferences MAR 3503 March 27, 2012

Look-alikes

• Researchers went to a rest stop, and took pictures of 60 drivers and their cars, separately

• Participants attempted to match pictures of cars with pictures of owners

• 68% of the cars were reliably paired with their owners

Page 8: Personality and Product Preferences MAR 3503 March 27, 2012

Implicit egotism

• People like to think positively themselves, and do so automatically

• These feelings influence them to think positively about things simply associated the self

• This happens at a very basic level…– The name letter effect: People like the letters that are

in their name more than the letters that are not (same goes for the numbers in their birthdays)

• …And for more complicated things, too

Page 9: Personality and Product Preferences MAR 3503 March 27, 2012

Implicit egotism

• Half P’s “partners” had a code # that was the P’s birthday

• How much do you look forward to getting to know the partner?

• How much do you think you would like this person?

Page 10: Personality and Product Preferences MAR 3503 March 27, 2012

Class data

Page 11: Personality and Product Preferences MAR 3503 March 27, 2012

Implicit egotism and brands

• People like products whose brand names start with their initials– Stage 1: Implicit egotism (the underlying motive to

self-enhance) endows the name letters with positive valence

– Stage 2: The positive valence gets endowed to the product attributes themselves

Page 12: Personality and Product Preferences MAR 3503 March 27, 2012

Apologizing for initials

Page 13: Personality and Product Preferences MAR 3503 March 27, 2012

Flavorology

Page 14: Personality and Product Preferences MAR 3503 March 27, 2012

Music preferences

• What music do you like to listen to?

• Let’s find out!

Page 15: Personality and Product Preferences MAR 3503 March 27, 2012

Music preferences

Page 16: Personality and Product Preferences MAR 3503 March 27, 2012

Music preferences

Page 17: Personality and Product Preferences MAR 3503 March 27, 2012

Music stereotypes

• Contemporary religious• Country• Classical• Jazz• Rock• Folk• Blues• Heavy metal• Electronic• Soundtracks• Alternative• Pop• Rap• Soul

Most accurate

Least accurate

Page 18: Personality and Product Preferences MAR 3503 March 27, 2012

Room with a cue

• People can make quite accurate inferences about a person’s personality by a brief examination of their personal spaces– Bedrooms• Best at revealing openness, neuroticism and

conscientiousness

– Offices• Best at revealing openness, not useful for judging

agreeableness

Page 19: Personality and Product Preferences MAR 3503 March 27, 2012

Cues that people use, whether or not they

work

Page 20: Personality and Product Preferences MAR 3503 March 27, 2012

When judging… People actually rely on… When they should rely on…

Openness Decorated & cluttered, distinctive, quantity & variety of books, quantity of music, variety of magazines

A space that is distinctive, with a variety of books, magazines, & music. Books on art & poetry, art supplies

Conscientiousness Cheerful & colorfulGood condition, clean, organized, neat, uncluttered, well lit, clothing put away, comfortable. Organized books, music, & stationery

A space that is well lit, uncluttered, organized, neat, & comfortable. Organized books, magazines, & music

Extraversion Decorated and cluttered

Agreeableness Cheerful & colorfulOrganized, neat, clean, clothing put away, good condition, comfortable, inviting

Neuroticism Stale air Inspirational posters

A Field Guide to Bedrooms

Page 21: Personality and Product Preferences MAR 3503 March 27, 2012

When judging… People actually rely on… When they should rely on…

Openness Decorated, cheerful, colorful, inviting, cluttered, full, distinctive, stylish, unconventional, varied books

Distinctive, stylish, unconventional, varied books

Conscientiousness Good condition, clean, organized, neat, uncluttered, comfortable. Inviting, large, conventional

Good condition, clean, organized, neat, uncluttered

Extraversion Decorated, cheerful, colorful, cluttered, full, inviting, distinctive, stylish, modern, unconventional

Decorated, cheerful, inviting

Agreeableness Inviting High-traffic location

Neuroticism Uninviting Decorated (in calming ways)

A Field Guide to Office Spaces

Page 22: Personality and Product Preferences MAR 3503 March 27, 2012

Online personality

• Three questions about websites (or any item that might convey personality):– 1. Do personal websites convey a coherent

message about the owner? (Consensus)– 2. Is the message conveyed by websites accurate?

(Accuracy)– 3. Is the message conveyed by websites overly

positive? (Impression management)

Vazire & Gosling, 2004

Page 23: Personality and Product Preferences MAR 3503 March 27, 2012

Online personality

• The answers to the questions are…– 1. Consensus: Yes! People do agree on the personality

of the owner of a website– 2. Accuracy: Yes! People can be quite accurate at

gauging personality from a website—even an individual person is often accurate• Openness is the easiest trait to distinguish• Not due to sex or age stereotypes

– 3. Impression management: Yes! People do emphasize more flattering aspects of their personality• Extraversion and agreeableness tend to be enhanced

Page 24: Personality and Product Preferences MAR 3503 March 27, 2012

Online personality

FFM = Big Five

Page 25: Personality and Product Preferences MAR 3503 March 27, 2012

Online personality

• Are Facebook profiles accurate? Or do they reflect an idealized self?

• They’re accurate!– Actual personality is a much better predictor of

profile content than ideal personality– Accuracy is highest for extraversion and openness,

lowest for neuroticism

Back et al., 2010

Page 26: Personality and Product Preferences MAR 3503 March 27, 2012

Where you live

Rentfrow et al., 2008

Page 27: Personality and Product Preferences MAR 3503 March 27, 2012

Where you live

Rentfrow et al., 2008

Page 28: Personality and Product Preferences MAR 3503 March 27, 2012

Where you live

• Why? Where do these regional differences stem from?

Rentfrow et al., 2008

Page 29: Personality and Product Preferences MAR 3503 March 27, 2012

Cat People and Dog People

Dog people 46%

Cat people 12%

Both 28%

Neither 15%

Dog people15% more extraverted

13% more agreeable

11% more conscientious

Cat people12% more neurotic

11% more open

Page 30: Personality and Product Preferences MAR 3503 March 27, 2012

What causes what?

• The data by nature is correlational– Do personalities cause certain preferences?– Do preferences lead to personalities?– Is there a third factor?– An intervening factor (a moderator)?

Page 31: Personality and Product Preferences MAR 3503 March 27, 2012

Can you spot a poseur?• Three categories of personality clues:

– Category 1: Easiest to manipulate. These are deliberate signals, where the signal is the goal of the clue. Ex. Bumper stickers

– Category 2: In the middle. These are deliberate modifications of your environment, but signaling is not the purpose. Ex. Creating a comfortable living space

– Category 3: Hardest to manipulate. These are inadvertent signals, byproducts of our behavior. Ex. Dirty dishes in the sink

Page 32: Personality and Product Preferences MAR 3503 March 27, 2012

Controllability of impressions

Page 33: Personality and Product Preferences MAR 3503 March 27, 2012

For more information…

Page 34: Personality and Product Preferences MAR 3503 March 27, 2012

Summary

• People have strong beliefs about what we can read about a person from the things they do and own

• Some of these things are actually highly predictive of a person’s true personality

• This arises for several reasons– Heritability, choice, etc.

Page 35: Personality and Product Preferences MAR 3503 March 27, 2012

Next time…

• What are some useful ways to segment a population?