Performance Appraisal Management

MediAssist India pvt. Ltd.India`s largest third-party administrator (TPA)

Organization that processes insurance claims or certain aspects of employee benefit plans

A Red Herring Top 100 Asia award winner

Enable 24×7 access to claims and health insurance benefits

Allow members to plan their healthcare spend efficiently to enjoy better care at lesser costs

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Performance Appraisal is the systematic evaluation of the performance of employees and to understand the abilities of a person for further growth and development

Performance Appraisal

Objectives of Performance Appraisal

Employee Organization

Measuring the efficiencyMaintaining organizational control.

Concrete and tangible particulars about their workAssessment of performance

Growth & developmentIncrease harmony & enhance effectiveness

Personal development Work satisfaction Involvement in the organization

According to:

Aims at:

Performance appraisal in Medi Assist India Pvt. Ltd.

PA is yearly based.

• carried out of an employee from the month of April-March

PA is totally based on

KRA• (Key

Responsibility Areas)

KRA is submitted

• by reporting manager

Process KRA – Goal Setting (By manager)

Target (Given by manager)

Achievement (Done by employee)

Ratings (Given by manager)

Performance appraisal is evaluated on this basis of manager review

Process – K.R.ARatings is in the form of Percentage for example (90% of 100%).

In KRA the goals are based on employee work.

For example, Claim Executive KRA is like – a) Processing claims b) Verification of preauthorization c) I.C.U. management report etc. Ratings are given in % for each section and average is taken in this way the increment process is done as per company laws.If a new employee joins the company and he or she served 3-month period in the company, then the PA is applicable for he or she.360-degree feedback is going to introduced from this April – March

Benefits of Performance Appraisal

CompensationPromotionEmployees DevelopmentCommunicationMotivation

Target orientated.

Very time consuming, especially for a manager

Subject to rater biases.

Can be stressful for all involved

Problem of Performance Appraisal

ConclusionPerformance Appraisal is the process of• Through KRA employee work is being

asses, & promotion provide platform to employee for performing better

• Rectifying areas where employee is lacking• Use to design employee benefit programs• Provide direction to employee skills

Conclusion

• In Medi Assist, through KRA, organisation provide overview of performance of an employee

• Provide overview on task perform by employee

• Strength and weakness in work done by employee

• Sanchita Deshmukh• Sneha Singh• Sneha Rasal• Supriya Dhuri• Sonal Hariyan• Arvind Mishra

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