pearson in practice apprenticeship guide

PEARSON IN PRACTICE

Apprenticeship Guide

www.pearsoninpractice.com

“Apprenticeships offer a fantastic opportunity for people to gain the skills they need for the jobs of the future, equipping the country for our goal to build long-term sustainable growth” Prime Minister, David Cameron, February 2011

If you want to enter the world of work and earn a wage while you learn your trade, then an Apprenticeship could be the ideal route for you.

On the job, you’ll work as an employee, alongside experienced staff members. Off the job, you’ll learn with Pearson in Practice through a combination of engaging learning methods that may include; training in

Apprentices work towards work-based learning qualifications such as a Level 2 Competence Qualification, Functional Skills and, in most cases, a relevant knowledge-based qualification.

There are three levels of Apprenticeships:

About Apprenticeships

one of our centres, online assessments and assessments in your workplace. Each Apprenticeship involves a structured programme of training leading to a recognised qualification, and they are available at different levels, letting you choose the speed you wish to learn. In order to begin an Apprenticeship you must be employed, however, don’t

worry if you don’t have an employer just yet, there are many ways in which we can help you. Simply visit our ‘how to apply’ section on our website to find out the options available to you to help you find the Apprenticeship you’relooking for. We also have a range of useful resources where you can find interview questions and an example CV to download.

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Apprentices work towards work-based learning such as a Level 3 Competence Qualification, Functional Skills and, in most cases, a relevant knowledge-based qualification.

Apprentices work towards work-based learning qualifications such as a Level 4,5,6 or 7 Competence Qualification, Functional Skills and, in some cases, a knowledge-based qualification, such as a Foundation Degree.

AI H Higher Level Apprenticeships

Advanced Level Apprenticeships

Intermediate Level Apprenticeships

Pearson in Practice changes lives, businesses and economies by providing world leading, industry-specific training, qualifications and skill development.

At Pearson in Practice we work with employers and industry experts to deliver Apprenticeship training that is purpose-designed to improve efficiency, increase productivity and create a competitive edge. Apprenticeships are structured training programmes that combine off the job training in

About Pearson in Practice

the skills that are required to do the job well, with real experience to consolidate the learning and demonstrate the apprentice’s competency.

Our expert tutors, most of whom are experienced industry professionals, deliver learner-focused, employer-driven training that is built around individual needs and business objectives. It is targeted, focused and the best in its class.

TO APPLY

[email protected] 055 6404

Marketing

Oracle Java Developer

Print and Document Solutions

Project Management

Public Relations

Sales and Telesales

Security Services

Spectator Safety

Supply Chain Management

Team Leader / Section Supervisor

Warehousing and Storage

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Business Administration

Construction Operations

Creative and Digital Media

Customer Service

Driving Goods Vehicles

Health & Social Care

Human Resources

ICT

Improving Operational Performance

Infection Control

Legal Services

Logistics Operations

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Business Administration is a fundamental part of corporate and non-corporate operations. This Apprenticeship enables apprentices to develop and establish a variety of administrative skills and improve their communication and IT proficiency.

Why this Apprenticeship?

Business Administration Intermediate & Advanced Apprenticeships

Intermediate level • Administrator • Junior Legal Secretary • Junior Medical Secretary • Medical Receptionist • Office Junior • Receptionist Advanced level • Administration Executive / Officer • Administration Team Leader • Personal Assistants or Secretary • Legal Secretary • Medical Secretary

12 months minimum duration


Career Progression

Our business is founded on Apprenticeships. On a daily basis our apprentices have proved a valuable resource, bringing with them enthusiasm, commitment and desire for new skills and knowledge.

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“Qualifications Awarded • Edexcel Level 2 Certificate/Diploma in Business and Administration or Edexcel Level 3 Certificate/Diploma in Business and Administration • Edexcel Level 2 BTEC Certificate in Principles of Business and Administration or Edexcel Level 3

BTEC Certificate in Principles of Business and administration • Functional Skills Level 2 in English and Maths

Roman Cooper, CEO at Allcooper (former apprentice)

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It was great to be offered the opportunity to learn new skills on a course that would ultimately lead to a new career. Overall I really enjoyed the programme and it opened my mind to the different types of construction I could get involved in.

Chris Sykes, Construction apprentice

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Our Construction Apprenticeship programmes establish a wide variety of construction skills. The Intermediate (Level 2) Apprenticeship is suitable for new entrants as well as those who are already employed. This Apprenticeship equips apprentices with the Intermediate level skills they need to succeed in the construction industry. The skills gained in our Advanced (Level 3) are for more experienced employees who seek the skills for supervisor positions.


Construction Operations Intermediate & Advanced Apprenticeships

Intermediate level • Construction Operative Advanced level • Site Supervisor

Qualifications Awarded • Edexcel Level 2 Diploma in Construction Operations or

Edexcel Level 3 in Construction Operations • CAA Level 2 Diploma in Construction Operations

(General Construction Intermediate) • Functional Skills Level 2 in English and Maths

12 monthsminimum duration

Career Progression

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Starting a career in radio is an extremely exciting prospect but it is also challenging. The Pearson in Practice Apprenticeship Scheme has given me the opportunity to gain long-term work experience at one of the top radio stations in the country.

Callum, CDM Apprentice, hired as Programme Assistant at Smooth Radio

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Digital marketing continues to evolve at a ferocious pace. Online research, digital marketing, social media, mobile technologies, animation and search engineoptimisation are highly effective ways to establish a presence and create the right impression in a competitive marketplace.

The programme is designed for individuals with an interest in using creative and digital media, with an aim to work within


Creative & Digital Media Advanced Apprenticeships

advertising, media or marketing industries or in-house departments. Apprentices will gain hands-on experience of using different media across digital platforms.

Qualifications Awarded • Edexcel Level 3 Diploma in Creative and Digital Media

Competence • Edexcel Level 3 Certificate in Creative and Digital Media • Functional Skills Level 2 in English, Maths and ICT • Adobe Certified Associate Certification


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Good customer service is key to the success of any organisation. This Apprenticeship teaches you the skills to deliver excellent customer service and can be applied to hundreds of jobs across every sector. As a customer service apprentice you will be making sure that customers are dealt with in a positive and reliable way. We will help you to develop your communication skills, you will become an effective problem solver and able to manage several tasks at once


Customer Service Intermediate & Advanced Apprenticeships

prioritising to ensure the best possible customer service outcome for your business.

Intermediate level • Customer Service Trainee • Customer Service Assistant • Customer Service Agent • Customer Service Representative

Advanced level • Customer Relationship Manager • Customer Relationship Coordinator • Customer Service Team Leader

Career Progression



I certainly recommend doing an apprenticeship to anyone who is looking to gain tangible work experience as it can really help you get used to the working environment and you can gain another qualification for your CV in the process.

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“Qualifications Awarded • Edexcel Level 2 Certificate/Diploma in Customer Service or Edexcel Level 3 Certificate/Diploma in Customer Service • Edexcel Level 2 BTEC Certificate in Customer Service or Edexcel Level 3 BTEC

Certificate in Customer Service • Functional Skills Level 2 in English and Maths

All apprentices will develop their awareness and responsibilities for health andsafety and will gain communication, presentation and team working skills.

Donna Whittaker, Customer Service apprentice

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Transport service companies in England have reported a combination of skills gaps and shortages, including communication, literacy and numeracy and an ageing workforce. They will need approximately 100,000 staff in driving roles over the next 5 years to replace those who leave or retire to fill jobs as: • Motorcycle/cycle courier • Van driver • Rigid vehicle driver • Articulated/drawbar driver


Driving Goods Vehicles (Van, Rigid Vehicle, Articulated or Drawbar Vehicle) Intermediate & Advanced Apprenticeships

The qualification will give new drivers the opportunity to enhance skills and be more aware of the Law surrounding the different types of vehicles. It looks at improving performance through driving, fuel consumption and the security of load of types of vehicles.

Intermediate level • Van Driver • Rigid Vehicle Driver • Articulated Drawbar Driver

Advanced level • Van Driver • Rigid Vehicle Driver • Articulated Drawbar Driver

Career Progression



Qualifications Awarded • Edexcel Level 2 Certificate in Driving Goods Vehicle or

Edexcel Level 3 Diploma in Driving Goods Vehicles • Functional Skills Level 2 in English and Maths

It’s a painless operation. Everything is done on the job. All the tasks that the guys have to demonstrate for the programme are real and all happened naturally during the course of the work.

Chris Hodgkins, Depot Support Manager, Cadbury

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(Apprentices for this qualification must be 19 years of age or older and have a full UK driving licence.)

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The range of roles within the sector is so varied, with the NHS careers website listing around 300 different jobs. Our Intermediate or Advanced Level Apprenticeship equips apprentices with key skills which will help them pursue employment within the industry.


Health & Social Care Intermediate & Advanced Apprenticeships

Intermediate level • Care Assistant • Personal Assistant • Relief Team Worker • Night Care Assistant • Domiciliary Care Key Worker • Mental Health Support Worker

Advanced level • Care Officer • Care Supervisor • Senior Care Worker • Social Work Assistant

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Career Progression



Qualifications Awarded • Edexcel Level 2 Diploma in Health and Social Care or Edexcel Level 3 Diploma in Health

and Social Care • Edexcel Level 2 BTEC Certificate in Preparing to work in Adult Social Care or Edexcel

Level 3 BTEC Certificate in Preparing to work in Adult Social Care • Functional Skills Level 2 in English and Maths

Working with Pearson in Practice in the delivery of Health and Social Care Apprenticeships, to new recruits and existing learners, we can be sure our employees are equipped with the best knowledge and practices and are set to succeed in a career in the Health and Social Care sector.

Val Cooper, Head of Recruitment at Caretech

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Human Resources (HR) Higher Apprenticeships

Human Resource Management is the specialist expertise that drives the people, their needs and requirements throughout an organisation.

This Higher Apprenticeship is aimed at individuals with an interest in human resource management and want to understand why people act the way they do and how to best utilise natural human behaviour for the benefit of an organisation.

Why this Apprenticeship?The programme runs for 12-15 months and the majority of apprentices are between the ages of 19 and 24. Apprentices will undertake a mix of on-the-job and off the job training to complete their Higher Apprenticeship.

Qualifications Awarded • CIPD Level 5 Diploma in Applied Human

Resources • Functional Skills Level 2 in English, Maths

and ICT

12-15 months minimum duration

(Apprentices for this qualification must be 18 years of age or older.)

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Six in Ten HR employers agree that offering Apprenticeship programmes helps to attract the best quality employees

“(Source – CIPD Learning to work report September 2012)

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The ICT industry currently has more job vacancies than qualified people to fill them, which means that there is a demand for people with the right skills and qualifications across all sectors of business.

This Apprenticeship is aimedat those people looking toenter the industry as anIT professional in a range ofspecialist areas.


ICT Advanced Apprenticeships

• IT Support • Hardware Engineer • Field Technician • Technical Support Analyst

Qualifications Awarded • Microsoft Technology Associate (‘Networking Fundamentals’

& ‘Windows Operating Systems Fundamentals’) • CompTIA A+ • Advanced Apprenticeship for IT, Software, Web and

Telecoms Professionals Optional (further week) • Microsoft Certified Professional (MCP 70 - 680)

Career Progression


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The Improving Operational Performance Apprenticeship is suitable for anyone whose work involves improving business performance. A key part of the programme is Business Improvement Techniques (B-IT) which benefits organisations in all sectors where there is a need to review business processes in order to identify and eliminate waste and improve quality.


Improving Operational Performance Advanced Apprenticeships

Advanced level • Quality Control Officer • Process Operator • Engineering Operative • Manufacturing Operative • Project Officer • Project Manager • Administrator

Qualifications Awarded • Edexcel BTEC Level 2 Certificate in Lean Organisation Management Techniques • Edexcel Level 2 Diploma in Business Improvement

Techniques • Functional Skills Level 2 in English and Maths

• IT Officer

Career Progression


The cost to health care or providing care for those with infections is huge. The NHS plan, published in 1999, stipulates that all NHS organisations have effective systems in place to tackle Health Care associated (HCA) in order to minimise the risk to patients and staff.

Infection is a major cause of human suffering. Even minor infections can be serious or lead to major infections and in some instances death.


Infection ControlIntermediate Apprenticeships

Prevention and control of infections are issues of great importance to health care workers and employers.

Intermediate level • Infection Control Coordinator • Junior Infection Control Officer • Infection Prevention Assistant

• BTEC Level 2 award in The Prevention and Control of Infection.

Career Progression


Legal Services Intermediate, Advanced & Higher Apprenticeships

We have formed a consortium with the Chartered Institute for Legal Executives (CILEx), Damar Training and Skills for Justice, to deliver the UK’s first full Legal Service Apprenticeship pathway. This programme will develop junior staff from assistant and legal admin roles, right through to the fee earning paralegal positions.


Career Progression

Some higher apprentices that show an aptitude for the business aspects of legal services, might do a management qualification and some may want to study further for CILEx qualifications to become a Chartered Legal Executive. Thereafter progression to solicitor is possible.

12 months minimum for Level 2 & 3

24 months minimum for Level 4

Qualifications Awarded • Edexcel Level 2 & 3 Diploma in Legal Administration or CILEx Level 4 Diploma in Legal Services

with pathways in commercial litigation, claimant or defendant personal injury or debt recovery • Edexcel Level 2 & 3 in Business Administration or CILEx Level 4 in Legal Services • Functional Skills Level 1 & 2 in English, Maths and ICT

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Our Logistics Apprenticeship Programmes provides apprentices with role-specific customer service and operational skills. They will also develop an understanding of health and safety issues and information and procedures relating to the collection and delivery of loads. We offer two Apprenticeship programmes; Level 2 Intermediate and Level 3 Advanced Apprenticeship in Logistics Operations.


Logistics Operations Intermediate & Advanced Apprenticeships

Intermediate level • Logistics Operative • Stock Control Assistant • Replenishment Assistant • Transport Planner • Vehicle Parts Operative

Advanced level • Logistics Manager • Stock Control Manager • Replenishment Manager

Qualifications Awarded • Edexcel BTEC Level 2 Certificate in Logistics Operations or

Edexcel BTEC Level 3 Certificate in Logistics Operations • Functional Skills Level 2 in English and Maths

Career Progression



Our Advanced Apprenticeship in Marketing, works with some of the industry’s leading experts to deliver programme that is purpose designed to improve efficiency, increase productivity and create a competitive edge.

Apprentices will have the opportunity to gain hands-on experience of different marketing practices and media, such as social, direct and digital communications.


Marketing Advanced Apprenticeships

Advanced level • Junior Marketing Executive • Junior Marketing Officer • Marketing Assistant • Assistant Advertising Executive • Junior Market Researcher

Qualifications Awarded • Edexcel Level 3 Certificate in Principles of Marketing • Edexcel Level 3 NVQ Diploma in Marketing • Functional Skills Level 2 in Maths, English and ICT • CIM Level 3 Introductory Certificate in Marketing

Career Progression


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With over 1.3 million Oracle professionals in the world today, the Oracle Certification programme is a recognised industry standard. This Apprenticeship is aimed at people looking to enter the industry as an IT professional in areas related to Oracle Java. Oracle certifications are tangible benchmarks of experience and expertise that provide measurable benefits to employers who are looking for employees who will help them gain competitive advantage through their Oracle technologies.


Oracle Java Developer Advanced Apprenticeships

Advanced level • Programmer • Developer • Java Support • Mobile Technologies

Qualifications Awarded • Oracle Certified Associate, Java SE 7 Programmer • Microsoft Technology Associate (‘Software Development

Fundamentals’) • Advanced Apprenticeship for IT, Software, Web and

Telecoms ProfessionalsOptional (further week) • Oracle Certified Professional, Java SE 7 Programmer

Career Progression


As the print industry becomes more about the service it offers, the need for high-quality, flexible and multi-skilled staff is paramount. This Apprenticeship is aimed at individuals looking to become Print Professionals in roles such as a Trainee Technician with the ability to provide a wide range of technical support services.


Print & Document Solutions Advanced Apprenticeships

Advanced level • Field Service Engineer • Technical Support Engineer

Qualifications Awarded • CompTIA PDI + • CompTIA A + (distance learning) • Advanced Apprenticeship for IT, Software, Web and

Telecoms Professionals

Career Progression


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All organisations have a need to get things done, effectively, efficiently and often quickly. This programme will provide young individuals with the training and qualifications they need to succeed as project managers.

The programme combines certification with a vocational approach which will make the apprentices highly sought after within the industry.


Project Management Higher Apprenticeships

Higher level • Project Manager • Project Co-ordinator • Project Executive • Project Support Officer

Qualifications Awarded • EAL Level 4 Diploma in Project Management • Functional Skills Level 2 in English, Maths and ICT • PRINCE 2 Foundation Level (with the option to continue to

Practitioner)

Career Progression


Working with the PRCA, Skills CFA and Edexcel, Pearson in Practice have led the development of a Higher Apprenticeship for the PR industry. Responding to employers requests for an apprenticeship programme which enables the recruitment of talented non-graduates into the PR industry.


Public Relations Higher Apprenticeships

Higher levelThis programme offers all learners an effective route in the PR and Creative Media industries and can lead to careers in the public, private and 3rd sectors.

Qualifications Awarded • Edexcel Level 4 Diploma in Public Relations • Functional Skills Level 2 in English, Maths and ICT

Career Progression


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Sales and telesales functions play a crucial role in bringing in new business and can be a company’s only way of securing income.

This Intermediate level Apprenticeship provides extensive training that will develop transferable skills. Apprentices will obtain sound industry-specific knowledge as well as theoretical and practical skills.


Sales & Telesales Intermediate Apprenticeships

Intermediate level • Sales Executive • Telesales Operative • Sales Co-ordinator

Qualifications Awarded • Edexcel Level 2 Certificate in Principles of Sales • Edexcel Level 2 NVQ Certificate in Sales • Functional Skills Level 2 in English and Maths

Career Progression


This Intermediate level Apprenticeship provides apprentices with an understanding of the importance of security and loss prevention. Apprentices will also gain conflict management and communication skills, and will be able to establish effective relationships.


Security Services Intermediate Apprenticeships

Intermediate level • Door Supervisor • CCTV Supervisor • Security Officer

Qualifications Awarded • Edexcel Level 2 Certificate in Providing Security Services • Functional Skills Level 2 in English and Maths

Career Progression


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This Intermediate level Apprenticeship equips apprentices with the skills they need to manage conflict, support team members and effectively prepare for spectator events. Apprentices will also discover how to control the entry, exit and movement of crowds.


Spectator Safety Intermediate Apprenticeships

Intermediate level • Steward • Safety Marshall • Ground Safety Assistant


Qualifications Awarded • Edexcel BTEC Level 2 Certificate in Spectator Safety • Functional Skills Level 2 in English and Maths

Career Progression

Every organisation has to buy goods and services and this means that Supply Chain people work everywhere from global corporations to market stalls. Apprentices can work as Supply Chain Officers making sure goods are ordered and delivery of them is tracked. Advanced apprentices may work as Supply Chain Managers; ensuring suppliers are supplying or delivering goods correctly. Apprentices may also work as Supply Chain Specialists and will be responsible for critical evaluation and analysis of suppliers and contracts. Key skills you will learn include planning


Supply Chain Management Advanced Apprenticeships

skills, communication and problem solving skills.

Types of Job Roles • Supply Chain Specialist • Supply Chain Analyst • Supply Chain Manager

Qualifications Awarded • Edexcel Level 3 Diploma in Supply Chain Management • Functional Skills Level 2 in English, Maths and ICT

Career Progression


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This Intermediate level Apprenticeship provides apprentices with the essentialskills they need to succeed in team leader/supervisor roles. Apprentices will develop an understanding of how to manage personal development, establish working relationships, manage conflict, as well as how to participate in and lead meetings. This programme gives you skills that are transferable across all sectors and industries.


Team Leader / Section Supervisor Intermediate Apprenticeships

Intermediate levelFor all learners wishing to enter team leading and management roles across a variety of industries and sectors.

Qualifications Awarded • Edexcel Level 2 Certificate in Team Leading • Functional Skills Level 2 in English and Maths

Career Progression


The economy relies of the efficient movement of goods within the UK to ensure that goods arrive on time and in the right condition and warehousing and storage businesses play a crucial part in making this happen. If the wrong goods are packed and delivered, this affects customer satisfaction and the businesses’ profitability.The qualification has a direct level of progression for those that move into a supervisory or junior management position.Learners can expect to undertake a range of duties,


Warehousing & Storage Intermediate Apprenticeships

working alone or in a team, including loading/unloading of vehicles and selecting and packing customer orders, ensuring goods are ready for dispatch on time. Intermediate level • Goods-In Operator • Stock Control Operator • Warehousing Officer • Warehouse Operative • Logistics Operative

Qualifications Awarded • Edexcel Level 2 Certificate in Warehousing and Storage • Functional Skills Level 2 in English and Maths

Career Progression


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Coming Soon...Accountancy

Advertising

and more...

PEARSON IN PRACTICE www.pearsoninpractice.com

To find out more about an Apprenticeship with Pearson in Practice please visit:t 0845 055 6404 e [email protected] pearsoninpractice.com/apprenticeshipsa 80 Strand, London WC2R 0RL, UK

pearson in practice apprenticeship guide

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