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P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle, WA May 30, 2013 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected]

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Page 1: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

P/C Insurance Industry Overview & Outlook

Focus in Insurance Markets in the Northwest US: WA, OR, ID

Northwest Insurance Council Annual ReceptionSeattle, WA

May 30, 2013Robert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

2

P/C Insurance Industry Financial Overview

Profit Recovery in 2012 After High CAT Losses; Ultimate

Impact of Sandy Still Unclear

2

Page 3: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

P/C Net Income After Taxes1991–2012 ($ Millions)

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $

36

,81

9

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$2

8,6

72

-$6,970

$6

5,7

77

$4

4,1

55

$2

0,5

59

$3

8,5

01

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9%

P-C Industry 2012:Q3 profits were up 222% from 2011:Q3, due primarily to lower catastrophe losses

* ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.Sources: A.M. Best, ISO, Insurance Information Institute

Page 4: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2012 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2012 combined ratio including M&FG insurers is 103.2, 2011 combined ratio including M&FG insurers is 108.1, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0102.4

106.5

95.7

6.2%4.7%

7.9%7.4%

4.3%

9.6%

15.9%

14.3%

12.7% 10.9%

8.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 20120%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Catastrophes and lower investment

income pulled down ROE in 2012

Page 5: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2013F*

*Profitability = P/C insurer ROEs. 2011 figure is an estimate based on ROAS data. Note: Data for 2008-2013 exclude mortgage and financial guaranty insurers. 2012:Q3 ROAS = 6.2% including M&FG.Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0% 1987:17.3%

1997:11.6%2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years

10 Years9 Years

2012: 5.9%

History suggests next ROE peak will be in 2016-2017

ROE

1975: 2.4%

2013F: 6.2%

Page 6: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

6

Profitability and Growth in Washington, Oregon & Idaho

P/C Insurance Markets

Analysis by Line and Nearby State Comparisons

Page 7: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

7

RNW All Lines: WA, OR & ID vs. U.S., 2002-2011

Sources: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

02 03 04 05 06 07 08 09 10 11

US All Lines WA All Lines OR All Lines ID All Lines

(Percent)

Average 2002-2011

US: 7.7%

WA: 11.7%

OR: 10.3%

ID: 12.1%

Page 8: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

8

RNW PP Auto: WA, OR & ID vs. U.S., 2002-2011

Sources: NAIC.

0%

5%

10%

15%

20%

25%

02 03 04 05 06 07 08 09 10 11

US PP Auto WA PP Auto OR PP Auto ID PP Auto

Average 2002-2011

US: 7.7%

WA: 8.9%

OR: 10.5%

ID: 14.6%

Page 9: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

9

RNW Comm. Auto: WA, OR & ID vs. U.S., 2002-2011

Sources: NAIC.

-5%

0%

5%

10%

15%

20%

25%

30%

02 03 04 05 06 07 08 09 10 11

US Comm Auto WA Comm Auto OR Comm Auto ID Comm Auto

(Percent)Average 2002-2011

US: 9.8%

WA: 11.5%

OR: 17.1%

ID: 15.4%

Page 10: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

10

RNW Comm. Multi-Peril: WA, OR & ID vs. U.S., 2002-2011

Sources: NAIC.

-5%

0%

5%

10%

15%

20%

25%

30%

02 03 04 05 06 07 08 09 10 11

US Comm M-P WA Comm M-P OR Comm M-P ID Comm M-P

(Percent) Average 2002-2011

US: 9.1%

WA: 9.1%

OR: 9.9%

ID: 15.6%

Page 11: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

11

RNW Homeowners: WA, OR & ID vs. U.S., 2002-2011

Sources: NAIC.

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

02 03 04 05 06 07 08 09 10 11

US HO WA HO OR HO ID HO

(Percent)Average 2002-2011

US: 5.4%

WA: 15.7%

OR: 17.9%

ID: 14.1%

Page 12: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

All Lines: 10-Year Average RNW WA & Nearby States

9.8%

11.7%

12.1%

16.9%

21.3%

7.7%

10.3%

0% 5% 10% 15% 20% 25%

Hawaii

Alaska

Idaho

Washington

Oregon

California

U.S.

Source: NAIC, Insurance Information Institute

2002-2011

Washington All Lines profitability is above the US average and below the regional average

Page 13: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

PP Auto: 10-Year Average RNW WA & Nearby States

8.9%

10.5%

11.0%

14.6%

18.3%

7.7%

10.2%

0% 5% 10% 15% 20%

Hawaii

Idaho

Alaska

Oregon

California

Washington

U.S.

Source: NAIC, Insurance Information Institute

2002-2011

Washington PP Auto profitability is above the US average and below the regional

average

Page 14: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

14

Top Ten Most Expensive And Least Expensive States For Automobile Insurance, 2010 (1)

RankMost

expensive statesAverage

expenditure RankLeast

expensive statesAverage

expenditure

1 New Jersey $1,157.30 1 South Dakota $525.16

2 District of Columbia 1,133.87 2 North Dakota 528.81

3 Louisiana 1,121.46 3 Iowa 546.59

4 New York 1,078.88 4 Idaho 547.78

5 Florida 1,036.76 5 Maine 582.29

6 Delaware 1,030.98 6 Nebraska 592.69

7 Rhode Island 984.95 7 North Carolina 599.90

8 Connecticut 965.22 8 Wisconsin 613.37

9 Maryland 947.70 9 Ohio 619.46

10 Michigan 934.60 10 Wyoming 621.08

(1) Based on average automobile insurance expenditures.

Source: © 2012 National Association of Insurance Commissioners.

Washington ranked 16th most expensive state in 2010, with an average expenditure for auto insurance of $815.27.

Page 15: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Comm. Auto: 10-Year Average RNW WA & Nearby States

11.0%

15.2%

15.4%

17.1%

9.8%

11.5%

21.0%

0% 5% 10% 15% 20% 25%

Hawaii

Oregon

Idaho

Alaska

Washington

California

U.S.

Source: NAIC, Insurance Information Institute

2002-2011

WA, ID, OR Commercial Auto profitability is above the US average and below

the regional average

Page 16: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Comm. M-P: 10-Year Average RNW WA & Nearby States

9.1%

12.8%

15.6%

17.8%

9.1%

9.9%

28.3%

0% 5% 10% 15% 20% 25% 30%

Hawaii

Alaska

Idaho

California

Oregon

U.S.

Washington

Source: NAIC, Insurance Information Institute

2002-2011

Washington Commercial Multi-Peril profitability is

the same as the US average while ID and OR

are above

Page 17: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Homeowners: 10-Year Average RNW WA & Nearby States

14.1%

16.8%

17.9%

20.3%

45.7%

5.4%

15.7%

0% 10% 20% 30% 40% 50%

Hawaii

Alaska

Oregon

California

Washington

Idaho

U.S.

Source: NAIC, Insurance Information Institute

2002-2011

WA, OR and ID Homeowners

profitability is above the US average

Page 18: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

18

Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2010 (1)

RankMost

expensive statesAverage

expenditure RankLeast

expensive statesAverage

expenditure

1 Texas (2) $1,560 1 Idaho $500

2 Louisiana (3) 1,546 2 Oregon 535

3 Florida (4) 1,544 3 Utah 558

4 Oklahoma 1,246 4 Wisconsin 563

5 Mississippi 1,217 5 Washington 595

6 Rhode Island 1,092 6 Ohio 614

7 Kansas 1,066 7 Delaware 636

8 District Of Columbia 1,065 8 Arizona 666

9 Connecticut 1,052 9 Maine 676

10 Alabama 1,050 10 South Dakota 678

Washington ranked as the 5th least expensive state for homeowners insurance in 2010, with an average expenditure of $595.

(1) Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written.

(2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank State Average Expenditures and does not endorse any conclusions drawn from this data.

(3) Policies written by Citizens Property Insurance (Louisiana), are not included. (4) Policies written by Citizens Property Insurance (Florida), are not included.

Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank state average expenditures and does not endorse any conclusions drawn from this data.

Source: © 2012 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited without written permission of NAIC.

Page 19: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

19

All Lines DWP Growth: WA vs. U.S., 2002-2011

Source: SNL Financial.

14.5

%

9.9%

7.5%

2.3% 3.

4%

0.5%

-2.1

%

-3.3

%

0.0%

3.7%

11.6

%

10.2

%

5.2%

2.5%

2.6% 3.

8%

-0.4

%

-2.9

%

0.1% 1.

6%

-10%

-5%

0%

5%

10%

15%

20%

02 03 04 05 06 07 08 09 10 11

US DWP: All Lines WA DWP: All Lines

(Percent)

Average 2002-2011US: 3.6%WA: 3.4%

Page 20: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

24

Growth Will Expand Insurer Exposure Base Across Most Lines

24

Page 21: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

25

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 5/13; Insurance Information Institute.

2.7

%0

.5%

3.6

%3

.0%

1.7

%-1

.8%

1.3

%-3

.7%

-5.3

%-0

.3%

1.4

%5

.0%

2.3

%2

.2%

2.6

%2

.4%

0.1

%2

.5%

1.3

%4

.1%

2.0

%1

.3% 3

.1%

2.5

%1

.7%

2.3

%2

.6%

2.7

%2

.8%

2.9

%2

.9%

0.4

%

-8.9%

4.1

%1

.1%

1.8

%2

.5% 3.6

%3

.1%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

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3   

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07

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07

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07

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Demand for Insurance Continues To Be Impacted by Sluggish Economic Conditions, but the Benefits of Even Slow Growth Will Compound and

Gradually Benefit the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction

was severe

The Q4:2008 decline was the steepest since the Q1:1982

drop of 6.8%

2013 is expected to see uneven growth,

then gradually accelerate throughout the year and into 2014

Page 22: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Federal Spending as a Share of State GDP: Vulnerability to Sequestration Varies

Sources: Pew Center on the States (2012) Impact of the Fiscal Cliff on the States; Wells Fargo; Insurance Information Institute. 26

WA and ID are more vulnerable to the effects of

sequestration

Page 23: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

27

Defense and Non-Defense Federal Spending as a Share of State GDP: Top 10 States*

14

.6

10

.5

9.8

9.8

9.8

8.0

7.0

5.9

5.3

5.2

10

.0

10

.0

10

.0

9.2

4.9

3.8

3.1

2.8

2.7

2.6

0

2

4

6

8

10

12

14

16

HI AK DC MD VA KY AL MO CT AZ DC MD VA NM ID WV TN AK MT SC

Sh

are

of

Sta

te G

DP

(%

)

Federal defense spending accounts for approximately 10%+ of

GDP in 5 states

*As of 2010.Sources: Pew Center on the States (2012) Impact of the Fiscal Cliff on the States; Wells Fargo Securities; Insurance Information Institute.

Defense Spending Non-Defense Spending

Federal non-defense spending accounts for 10%+ of GDP in 3 states

Sequestration Could Adversely Impact Commercial Insurance Exposures Directly at Defense Contractors and Indirectly in Impacted Communities

Page 24: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

State-by-State Leading Indicatorsthrough 2013:Q2

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute. 28

The economic outlook for most of

New England is relatively strong, suggesting future

strength in the creation of insurable

exposures

Page 25: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

74

.47

3.6

73

.67

2.2

73

.6 76

67

.86

8.9

68

.26

7.7 7

1.6 74

.57

4.2 77

.56

7.5 69

.8 74

.37

1.5

63

.75

5.7 5

9.5

60

.9 64

.16

9.9

75

.07

5.3

76

.27

6.4 79

.37

3.2

72

.3 74

.38

2.6

82

.77

4.5

73

.8 77

.67

8.6

83

.77

6.4

40

45

50

55

60

65

70

75

80

85

90

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2O

ct-1

2N

ov-

12

De

c-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3

Consumer Sentiment Survey (1966 = 100)

January 2010 through May 2013

Consumer confidence has been low for years amid high unemployment, falling home prices and other factors adversely impact

consumers, but improved substantially in late 2011 and in 2012

Source: University of Michigan; Insurance Information Institute

Optimism among consumers has remained fairly strong

despite tax hike, federal budget concerns. May’s reading was

the highest since July 2007

29

Page 26: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

30

16.9

16.5

16.1

13.2

10.4

11.6

12.7

14.4 15

.4 15.9

16.0

16.2

16.2

16.2

16.216

.9

16.617

.117.5

17.8

17.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F15F 16F17F18F 19F

(Millions of Units)

Auto/Light Truck Sales, 1999-2019F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (5/13 and 3/13); Insurance Information Institute.

Car/Light Truck Sales Will Continue to Recover from the 2009 Low Point, Bolstering the Auto Insurer Growth and the Manufacturing Sector Along

With Workers Comp Exposures

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2013-14 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2013 and beyond

Page 27: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

31

16%

18%

20%

22%

24%

26%

28%

30%

01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F$125

$135

$145

$155

$165

$175

$185

$195

% of registered cars under 3 years old Auto Ins Direct Pms$ Billions

Personal Auto Insurance Direct Written Premiums vs. Recently-Registered Cars

Sources: AIPSO Facts (various issues); SNL Financial; Conning Research & Consulting, Property-Casualty Forecast and Analysis, First Quarter 2012; Insurance Information Institute.

PP DWP, flat from 2004-2009, is rising again.Conning forecasts growth at 3.5% in 2013 and 4.0% in 2014.

Average age of registered cars rose as fewer new cars were bought (and

insured)

In 2004-07 no growth in

PP DWP despite

strong new car/truck

sales New car/truck sales grow to 14-15M/year

4%/yr growth forecast for PP

DWP from recovering

new car/truck sales

Page 28: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

32

Monthly Change* in Auto Insurance Prices, 1991–2013*

*Percentage change from same month in prior year; through Apr. 2013; seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13

Cyclical peaks in PP Auto tend to occur

approximately every 10 years (early 1990s, early

2000s and likely the early 2010s)

“Hard” markets tend to occur

during recessionary

periods

Pricing peak occurred in late

2010 at 5.3%, falling to 2.8% by Mar. 2012

The Apr. 2013 reading of 4.2% is

up from 2.9% a year earlier

Page 29: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

34

(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

21

.64

1.5

71

.60 1.7

1 1.8

5 1.9

6 2.0

71

.80

1.3

6

0.9

10

.55

0.5

9

0.6

1 0.7

81

.02

1.2

3 1.3

5

1.4

41

.50

1.5

11

.50

1.3

51.4

61

.29

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (5/13 and 3/13); Insurance Information Institute.

Homeowners Insurers Are Starting to See Meaningful Exposure Growth for the First Time Since 2005. Commercial Insurers with Construction Risk

Exposure, Surety; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage

rates and demographics are stimulating new home construction

for the first time in years

Page 30: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

36

Construction Employment,Jan. 2010—April 2013*

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,58

15,

522

5,54

25,

554

5,52

75,

512

5,49

75,

519

5,49

95,

501

5,49

75,

468

5,43

5 5,47

85,

485

5,49

75,

524

5,53

05,

547

5,54

6 5,58

35,

576

5,57

7 5,61

25,

629

5,64

45,

640

5,63

65,

615

5,62

25,

627

5,63

05,

633

5,64

95,

673 5,

711

5,73

5 5,78

35,

796

5,79

0

5,400

5,450

5,500

5,550

5,600

5,650

5,700

5,750

5,800

5,850

5,900

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

132/

30/2

Mar

-13

Apr

-13

Construction employment growth accelerated in the second half of 2012. Stronger growth in this key

sector is possible in 2013. Construction is a key driver of

workers comp exposure growth.

(Thousands)

Page 31: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

37

Construction Employment, Jan. 2003–Apr. 2013

Note: Recession indicated by gray shaded column.Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Could Be a Growth Leader in 2013 and 2014 as the Housing Market and Private Investment Recover. WC Insurers Will Benefit.

Construction employment

troughed at 5.435 million in Jan.

2011, after a loss of 2.291 million jobs, a 29.7%

plunge from the April 2006 peak

37

Construction employment

peaked at 7.726 million in April 2006

(Thousands) Construction employment as of

Apr. 2013 totaled 5.79 million, an increase of 355,000 jobs or 6.5% from the Jan.

2011 trough

Page 32: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

38

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2013:Q1

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,25005

:Q1

05:Q

2

05:Q

305

:Q4

06:Q

1

06:Q

206

:Q3

06:Q

407

:Q1

07:Q

207

:Q3

07:Q

408

:Q1

08:Q

2

08:Q

308

:Q4

09:Q

109

:Q2

09:Q

309

:Q4

10:Q

110

:Q2

10:Q

310

:Q4

11:Q

111

:Q2

11:Q

311

:Q4

12:Q

112

:Q2

12:Q

3

12:Q

413

:Q1

Prior Peak was 2008:Q1 at $6.60 trillion

Latest (2013:Q4) was $7.01 trillion, a new peak--$762B

above 2009 trough

Recent trough (2009:Q3) was $6.25 trillion, down

5.3% from prior peak

Payrolls are 12.2% above

their 2009 trough and up 2.7% over

the past year

38

Page 33: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

41

Value of Construction Put in Place, March 2013 vs. March 2012*

-5.4%

-0.2%

-5.5%

4.8%

9.8%

17.8%

-1.2%

-10%

-5%

0%

5%

10%

15%

20%

TotalConstruction

Total PrivateConstruction

Residential--Private

Non-Residential--

Private

Total PublicConstruction

Residential-Public

Non-Residential--

Public

Overall Construction Activity is Up, But Growth Is Entirely in the Private Sector as State/Local Government Budget Woes Continue

Growth (%)

Private sector construction activity is up in the

residential segment but down in nonresidential

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +9.8% Public: -5.4%

Public sector construction activity remains depressed

Page 34: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

42

Value of Private Construction Put in Place, by Segment, Mar. 2013 vs. Mar. 2012*

-0.1%

-2.1%

-6.8%-4.3%

19.1%

-4.2%

4.3% 3.4%

-12.9%

9.8%

17.8%

-1.2%

11.6%

2.9%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Lo

dg

ing

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Reli

gio

us

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Co

mm

un

icati

on

Po

wer

Man

ufa

ctu

rin

g

Private Construction Activity is Up Some Segments, Including the Key Residential Construction Sector, But Weakening in Early 2013

Growth (%) Led by the Residential Construction, Lodging, Office, and Transportation industries, Private sector construction activity is mixed up across many segments after plunging during the “Great Recession.” Most segments

expanded in 2012 but weakened in Q1:2013.

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 35: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

58

.35

7.1

60

.45

9.6

57

.85

5.3

55

.15

5.2

55

.3 56

.9 58

.25

8.5 6

0.8

61

.45

9.7

59

.75

4.2 55

.85

1.4 52

.55

2.5

51

.85

2.2 53

.1 54

.15

1.9 53

.35

4.1

52

.55

0.2

50

.55

0.7

51

.65

1.7

49

.95

0.2

53

.1 54

.2

50

.75

1.3

40

45

50

55

60

65

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through April 2013

The manufacturing sector expanded for 39 of the 40 months from Jan. 2010 through Apr. 2013. The expectation is that this will continue.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing activity continues to expand, albeit modestly

44

Page 36: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

46

Manufacturing Growth for Selected Sectors, 2013 vs. 2013*

6.0%

-0.1%

6.7%

-0.3%

3.1%

0.4%

-4.1%

-0.1%

4.4%

1.1%2.7%

13.8%

-1.4%-0.4%

-6%-4%-2%0%2%4%6%8%

10%12%14%16%

All

Ma

nu

fact

uri

ng

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ryM

eta

ls

Fa

bri

cate

dM

eta

ls

Ma

chin

ery

Ele

ctri

cal

Eq

uip

.

Tra

nsp

ort

atio

nE

qu

ip.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stic

s &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding—Albeit More Slowly—Across a Number of Sectors that Will Contribute to Growth in Insurable Exposures Including: WC,

Commercial Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods was especially

strong in 2012 but weakened in 2013

*Seasonally adjusted; Date are YTD comparing data through February 2013 to the same period in 2012.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +2.7% Non-Durables: -0.3%

Page 37: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

48

Manufacturing Employment,Jan. 2010—April 2013*

11,4

6011

,460

11,4

6611

,497

11,5

3111

,539

11,5

5811

,548

11,5

5411

,555

11,5

7711

,590

11,6

2411

,662

11,6

8211

,707

11,7

1511

,724

11,7

4711

,760

11,7

6211

,770

11,7

6911

,797

11,8

4111

,870

11,9

1011

,920

11,9

2611

,935

11,9

5711

,943

11,9

2511

,931

11,9

3811

,951

11,9

6511

,988

11,9

9011

,990

11,000

11,200

11,400

11,600

11,800

12,000

12,200

12,400

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3

Manufacturing employment is up by more than 500,000 or 4.6% since Jan. 2010—a surprising source of strength

in the economy. Employment in the sector is close to a multi-year high.

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands)

Page 38: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

50

.7 52

.7 54

.15

4.6

54

.85

3.5

53

.75

2.8 53

.95

4.6 56 5

7.1 5

9.4

59

.75

6.3

54

.45

3.3

53

.45

3.8

52

.65

2.6

52

.65

2.6

53

.05

6.8

56

.15

5.0

53

.75

4.1

52

.75

2.9 54

.3 55

.25

4.8

54

.85

5.7

55

.25

6.0

53

.154

.4

40

45

50

55

60

65

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3

ISM Non-Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through April 2013

Non-manufacturing industries have been expanding and adding jobs. The question is whether this will continue.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/nonmfgrob.cfm; Insurance Information Institute.

Optimism among non-manufacturers is stable

and remains expansionary in 2013

49

Page 39: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

50

43,6

9448

,125

69,3

0062

,436

64,0

04 71,2

77 81,2

3582

,446

63,8

5363

,235

64,8

5371

,549

70,6

4362

,304

52,3

7451

,959

53,5

4954

,027

44,3

6737

,884

35,4

7240

,099

38,5

4035

,037

34,3

1739

,201

19,6

95 28,3

2243

,546

60,8

3756

,282

47,8

0630

,620

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 1112

:Q3

Business Bankruptcy Filings,1980-2012:Q3

Sources: American Bankruptcy Institute at http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; Insurance Information Institute

Significant Exposure Implications for All Commercial Lines as Business Bankruptcies Begin to Decline

2011 bankruptcies totaled 47,806, down 15.1% from 56,282 in 2010—the second consecutive year of decline. Business bankruptcies more

than tripled during the financial crisis. Through Q3:2012, filings were down 15.8% vs. Q3:2011

% Change Surrounding Recessions

1980-82 58.6%1980-87 88.7%1990-91 10.3%2000-01 13.0%2006-09 208.9%*

50

Page 40: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

51

Private Sector Business Starts, 1993:Q2 – 2012:Q3*

17

51

86

17

41

80

18

61

92

18

81

87 18

91

86 1

90 1

94

19

11

99 2

04

20

21

95

19

61

96

20

62

06

20

11

92

19

82

06

20

62

03

21

12

05

21

22

00 2

05

20

42

04

19

72

03

20

92

01

19

21

92

19

32

01 20

42

02

21

0 21

22

09

21

6 22

0 22

32

20

22

02

10

22

12

12

20

42

18

20

92

07

20

71

99

19

1 19

31

72 1

76

16

91

84

17

5 17

91

88

20

01

83 1

87 1

91

19

71

93

19

1 19

3

20

3

150

160

170

180

190

200

210

220

230

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Business Starts Were Down Nearly 20% in the Recession, Holding Back Most Types of Commercial Insurance Exposure, But

Are Recovering Slowly* Data through Sep. 30, 2012 are the latest available as of May 13, 2013; Seasonally adjusted. Source: Bureau of Labor Statistics, http://www.bls.gov/news.release/cewbd.t08.htm.

(Thousands)

Business starts were up an estimated 2.8% in 2012 to 769,000 following a 2.2% to 748,000 in 2011. Start-ups

could accelerate in 2013.

Business Starts2006: 872,0002007: 843,0002008: 790,0002009: 697,000 2010: 742,000 2011: 748,000 2012E: 769,000*

51

Page 41: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

53

12 Industries for the Next 10 Years: Insurance Solutions Needed

Export-Oriented Industries

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Petrochemical

Agriculture

Natural Resources

Technology (incl. Biotechnology)

Light Manufacturing

Insourced Manufacturing

Many industries are

poised for growth, though

insurers’ ability to

capitalize on these

industries varies widely

Shipping (Rail, Marine, Trucking, Pipelines)

Page 42: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

54

U.S. Insured Catastrophe Loss Update

2012 Catastrophe Losses Were Close to “Average” Until Sandy Hit

2011 Was the 5th Most Expensive Year on Record

54

Page 43: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

55

$1

2.6

$1

1.0

$3

.8

$1

4.3

$1

1.6

$6

.1

$3

4.7

$7

.6

$1

6.3

$3

3.7

$7

3.4

$1

0.5

$7

.5

$2

9.2

$1

1.5

$1

4.4

$3

3.6

$3

5.0

$1

4.0

$4

.8

$8

.0

$3

7.8

$8

.8

$2

6.4

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

US Insured Catastrophe Losses

Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute.

2012 Was the 3rd Highest Year on Record for Insured Losses in US History on An Inflation-Adjusted Basis.

2011 Losses Were the 6th Highest.

2012 was likely the third most expensive year ever for insured

CAT losses

Record Tornado Losses Caused

2011 CAT Losses to Surge

($ Billions, 2012 Dollars)

55

Page 44: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

56

Top 16 Most Costly Disastersin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

$7.8 $8.7 $9.2 $11.1$13.4$18.8

$23.9 $24.6$25.6

$48.7

$7.5$7.1$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne(2004)

Frances(2004)

Rita (2005)

Tornadoes/T-Storms

(2011)

Tornadoes/T-Storms

(2011)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

Sandy*(2012)

Northridge(1994)

9/11 Attack(2001)

Andrew(1992)

Katrina(2005)

Hurricane Sandy could become the 4th or 5th costliest event in US

insurance history

Hurricane Irene became the 12th most expense hurricane

in US history in 2011

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have

Occurred Over the Past Decade

*PCS estimate as of 4/12/13.Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

Page 45: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

57

Top 16 Most Costly World Insurance Losses, 1970-2012*

(Insured Losses, 2012 Dollars, $ Billions)

*Figures do not include federally insured flood losses.**Estimate based on PCS value of $18.75B as of 4/12/13.Sources: Munich Re; Swiss Re; Insurance Information Institute research.

$11.1$13.4 $13.4$13.4$18.8

$23.9 $24.6$25.6

$38.6

$48.7

$7.8 $8.1 $8.5 $8.7 $9.2 $9.6

$0

$10

$20

$30

$40

$50

$60

Hugo (1989)

WinterStormDaria(1991)

ChileQuake(2010)

Ivan (2004)

Charley(2004)

TyphoonMirielle(1991)

Wilma(2005)

ThailandFloods(2011)

NewZealandQuake(2011)

Ike (2008)

Sandy(2012)**

Northridge(1994)

WTC TerrorAttack(2001)

Andrew(1992)

JapanQuake,

Tsunami(2011)**

Katrina(2005)

5 of the top 14 most expensive catastrophes in

world history have occurred within the past 3 years

(2010-2012)

Hurricane Sandy is now the 6th costliest event in global

insurance history

2012 insured CAT Losses totaled $60B; Economic losses totaled $140B, according to Swiss Re

Page 46: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Nu

mb

er

Geophysical (earthquake, tsunami, volcanic activity)

Climatological (temperature extremes, drought, wildfire)

Meteorological (storm)

Hydrological (flood, mass movement)

Natural Disasters in the United States, 1980 – 2012Number of Events (Annual Totals 1980 – 2012)

Source: MR NatCatSERVICE 63

41

19

121

3

50

100

150

200

250

300

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 184 natural disaster events in the

US in 2012

Page 47: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

U.S. Thunderstorm Loss Trends, 1980 – 2012

65Source: Property Claims Service, MR NatCatSERVICE

Average thunderstorm

losses are up 7 fold since the early

1980s. The 5- year running average

loss is up sharply.

Hurricanes get all the headlines, but thunderstorms are consistent

producers of large scale loss. 2008-2012 are the most expensive

years on record.

Thunderstorm losses in 2012 totaled $14.9 billion, the 2nd

highest on record

Page 48: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Homeowners Insurance Catastrophe-Related Claim Frequency and Severity, 1997—2012*

*All policy forms combined, countrywide.Source: Insurance Research Council, Trends in Homeowners Insurance Claims, Sept. 2012 from ISO Fast Track data. 68

Avg. catastrophe claim cost rose

approximately 200% from 1997-2011

Cat claim frequency in 2011 was at historic highs and more than

double the rate in 1997

Page 49: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

69

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2012*

Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute.

0.4

1.2

0.4 0.

8 1.3

0.3 0.4 0.

71.

51.

00.

40.

4 0.7

1.8

1.1

0.6

1.4 2.

01.

3 2.0

0.5

0.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

8.7 9.

4

3.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

1960

1962

1964

1966

1968

1970

1972

1974

1976

1978

1980

1982

1984

1986

1988

1990

1992

1994

1996

1998

2000

2002

2004

2006

2008

2010

2012

E

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of the Combined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 7.20*

Combined Ratio Points Catastrophe losses as a share of all losses reached

a record high in 2012

Page 50: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

89

.0 95

.7

11

6.9

10

5.8

10

6.7

12

2.2

10

4.4

10

1.7

10

1.2

10

0.7

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2011);Conning (2012E-2015F); Insurance Information Institute. 70

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

Page 51: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

71

Federal Disaster Declarations Patterns:

1953-2013

71

Despite 11 Sandy Declarations, Fewer Disasters Were Declared in 2012 than the Record Number of

Declarations in 2010 and 2011

Page 52: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Number of Federal Disaster Declarations, 1953-2013*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

19

94

71

4

43

0

20

40

60

80

100

120

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

*Through May 28, 2013.Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Rising and Set New Records in 2010 and 2011. Hurricane Sandy Produced 13 Declarations in 2012/13.

The number of federal disaster declarations set a

new record in 2011, with 99, shattering 2010’s record 81

declarations.

There have been 2,110 federal disaster

declarations since 1953. The average

number of declarations per year is 35 from 1953-2012, though

there few haven’t been recorded since 1995.

47 federal disasters were declared in 2012

72

Page 53: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

73

Federal Disasters Declarations by State, 1953 – 2013: Highest 25 States*

86

78

74

67

65

60

57

56

54

53

52

51

51

50

49

48

48

48

47

47

47

46

42

40

39

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL LA AL KY AR MO MS IL TN WV KS IA MN PA NE VA OH WA ND NC IN

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Texas has had the highest

number of Federal Disaster

Declarations

*Through May 28, 2013. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Page 54: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

74

Federal Disasters Declarations by State, 1953 – 2013: Lowest 25 States*

40

39

38

36

36

35

34

32

29

28

26

26

25

24

24

24

23

22

19

17

17

15

15

13

11

11

9

0

10

20

30

40

50

ME SD AK GA WI NJ VT NH MA OR PR HI MI AZ MD NM ID MT CT NV CO DE SC DC UT RI WY

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Wyoming and Rhode Island had the fewest

number of Federal Disaster Declarations

*Through May 28, 2013. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Page 55: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

75

CATASTROPHE ACTIVITY IN WA, OR and ID

Catastrophe Losses in the (North) West Have Been Lighter than in

Much of the US East of the Rockies

75

Page 56: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Severe Weather Reports, 2012

76Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2012_annual_summary.html#

There were 22,503 severe

weather reports in 2011;

including 1,119 tornadoes;

7,033 “Large Hail” reports

and 14,351 high wind events

Activity in the NW US was low relative to the East

Page 57: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Severe Weather Reports in WA, OR & ID: January 1—December 31, 2012

77Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2012_annual_summary.html#

WASHINGTON

Total Reports = 59

Tornadoes = 0 (Red)

Hail Reports = 28 (Green)

Wind Reports = 31 (Blue)

There were a combined 197 severe

weather reports in 2012 in WA, OR and ID—accounting for

just 0.9% of the 22,503 reports countrywide

OREGON

Total Reports = 52

Tornadoes = 0 (Red)

Hail Reports = 26 (Green)

Wind Reports = 26 (Blue)

IDAHO

Total Reports = 86

Tornadoes = 2 (Red)

Hail Reports = 35 (Green)

Wind Reports = 49 (Blue)

Page 58: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Severe Weather Reports:Through May 28, 2013

78Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 5,877 severe

weather reports through May 28;

including 370 tornadoes;

2,202 “Large Hail” reports

and 3,305 high wind events

Activity in the NW US has been low.

Page 59: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Terrorism Update

79

Boston Marathon Bombings Underscore the Need for

Extension of the Terrorism Risk Insurance Program

79

Page 60: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

80

Terrorism Risk Insurance Program

Boston Marathon Bombing Should Help Focus Attention in Congress on TRIA Act expires 12/31/14

Numerous headwinds

Exclusionary Language Will Be Inserted for Renewals Occurring After 1/1/14

Boston Marathon Issues Property and BI losses not large but could breach $5 mill

threshold for certification under TRIPRA

Certification issue is generating press; No deadline to certify

Disincentive for Treasury (and Sec. of State and US AG) to certify?

Many of the impacted business had terror coverage

Longer-term: Litigation issues (e.g., race organizers)

Page 61: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

102

Growth Analysis by State and Business Segment

Premium Growth Rates Vary Tremendously by State

102

Page 62: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

103

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

58

.4

25

.4

24

.5

21

.0

19

.2

17

.6

16

.3

13

.2

13

.2

12

.4

9.9

9.2

9.2

8.5

8.0

6.2

5.8

5.2

4.5

4.4

4.3

4.3

4.2

4.0

3.8

3.6

0

10

20

30

40

50

60

70

ND

SD

OK

NE IA KS

VT

AK

TX

WY

MN

AR

TN IN W

I

KY

MT

OH LA

VA

NJ

MI

SC

CO

MO

NM

Pe

ce

nt

ch

an

ge

(%

)

*Data are preliminary as of 5/1/13 and do not yet fully reflect the impact of state-run pools and plans. Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Page 63: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

104

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

3.6

3.1

3.0

2.9

2.7

2.2

2.1

2.1

2.0

1.8

1.1

0.0

-0.1

-0.3

-0.7

-0.9

-2.8

-5.6

-6.0

-7.2

-7.2

-9.3

-10

.1

-11

.2

-12

.5

-17

.3

-20

-15

-10

-5

0

5

CT

MS

NC AL

MD PA

U.S

.

MA IL

WA

GA

UT

NH RI

ID ME

NY FL

CA

DC

WV HI

AZ

OR

DE

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Data are preliminary as of 5/1/13 and do not yet fully reflect the impact of state-run pools and plans. Sources: SNL Financial LC.; Insurance Information Institute.

Page 64: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

111

Direct Premiums Written: Comm. LinesPercent Change by State, 2006-2011*

10

0.9

60

.8

38

.9

28

.9

27

.9

25

.6

14

.9

8.3

4.0

2.9

2.7

0.9

0.2

0.0

-0.5

-1.5

-2.5

-3.0

-6.3

-6.4

-6.6

-6.6

-6.7

-7.6

-7.8

-7.9

-20

0

20

40

60

80

100

120

ND

SD

MT IA NE

KS

OK

WY

MN

TX

AK WI

VT IN AR

LA

TN

DC IL

OH

MA

NM

MS

WA

NY

NC

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 12 states showed any commercial lines growth

2006 and 2011

Page 65: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

112

Direct Premiums Written: Comm. LinesPercent Change by State, 2006-2011*

-7.9

-8.0

-8.1

-9.0

-10

.0

-10

.1

-10

.8

-11

.4

-11

.6

-12

.2

-12

.7

-12

.9

-13

.2

-13

.2

-13

.6

-14

.7

-15

.0

-16

.0

-16

.7

-19

.4

-19

.8

-19

.9

-23

.7

-24

.4

-26

.4

-33

.0

-40

-35

-30

-25

-20

-15

-10

-5

0

KY

PA

MO

US

ME

CT

SC AL

VA

GA ID

MD NJ RI

CO

UT

OR MI

DE

CA

NH HI

FL AZ

WV

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

States with the poorest performing economies also produced the most negative net change in premiums of

the past 5 years

Sources: SNL Financial LC.; Insurance Information Institute.

Page 66: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

115

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend is Improving

115

Page 67: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

116

Unemployment and Underemployment Rates: Stubbornly High in 2012, But Falling

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Jan12

Jan13

Traditional Unemployment Rate U-3

Unemployment + Underemployment Rate U-6

Unemployment stood at 7.5% in

Apr. 2013—lowest in 4 years.

Unemployment peaked at 10.1% in October 2009, highest monthly rate since 1983.

Peak rate in the last 30 years:

10.8% in November -

December 1982

Source: US Bureau of Labor Statistics; Insurance Information Institute.

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 13.7%

in Apr. 2013

January 2000 through Apr. 2013, Seasonally Adjusted (%)

Recession ended in

November 2001

Unemployment kept rising for

19 more months

Recession began in

December 2007

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving

116

Page 68: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

22

75

41

68

50

12

36

61

-79

24 6

8 74

51

2-1

14

-10

5-2

22

-21

9-2

03

-26

7-2

69

-42

9-4

84

-78

6 -70

1-8

21

-69

2-8

12

-82

1-2

88

-44

2-2

82 -2

22 -1

62

-23

3-3

4-1

67

-17

-26

17

01

02

94 10

31

29

11

3 18

81

54

11

48

02

43

22

3 30

31

83

17

72

06

12

92

56

17

41

97 24

9 32

32

65

20

81

20 15

27

81

77

13

11

18

21

7 25

62

24

16

43

19

15

41

76

11

1(1,000)

(800)

(600)

(400)

(200)

0

200

400

Jan

-07

Fe

b-0

7M

ar-

07

Ap

r-0

7M

ay-

07

Jun

-07

Jul-

07

Au

g-0

7S

ep

-07

Oct

-07

No

v-0

7D

ec-

07

Jan

-08

Fe

b-0

8M

ar-

08

Ap

r-0

8M

ay-

08

Jun

-08

Jul-

08

Au

g-0

8S

ep

-08

Oct

-08

No

v-0

8D

ec-

08

Jan

-09

Fe

b-0

9M

ar-

09

Ap

r-0

9M

ay-

09

Jun

-09

Jul-

09

Au

g-0

9S

ep

-09

Oct

-09

No

v-0

9D

ec-

09

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3

Monthly Change in Private Employment

January 2007 through Apr. 2013 (Thousands)

Private Employers Added 6.74 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly Losses in Dec. 08–Mar. 09 Were

the Largest in the Post-WW II Period

176,000 private sector jobs were created in April

117

Jobs Created2012: 2.247 Mill2011: 2.420 Mill2010: 1.235 Mill

Page 69: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

-0.0

17-0

.043

0.06

80.

238

0.34

0

0.43

40.

537

0.66

60.

779

0.96

71.

121

1.23

5

1.31

51.

558

1.78

1

2.08

42.

267

2.44

42.

650

2.77

93.

035

3.20

9

3.40

63.

655

3.97

8

4.24

34.

451

4.57

14.

723

4.80

14.

978

5.10

9

5.22

75.

444

5.70

0

5.92

46.

088

6.40

7

6.73

96.

561

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

Jan-

10

Feb

-10

Mar

-10

Apr

-10

May

-10

Jun-

10

Jul-1

0

Aug

-10

Sep

-10

Oct

-10

Nov

-10

Dec

-10

Jan-

11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11

Jul-1

1

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

12

Feb

-12

Mar

-12

Apr

-12

May

-12

Jun-

12

Jul-1

2

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13

Feb

-13

Mar

-13

Mill

ion

sCumulative Change in Private Sector Employment: Jan. 2010—Apr. 2013

January 2010 through April 2013* (Millions)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Cumulative job gains through Apr. 2013 totaled 6.74 million

119

Job gains and pay increases have added more than $600 billion to payrolls

since Jan. 2010

Private Employers Added 6.74 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Page 70: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

4-1

0

3392

511

287

98-6

8-2

24 -184

-194

-213

-224

-271

-289

-288

-356 -324

-452

-449

-480

-488

-511

-530

-542

-536

-539

-547

-574

-565

-589 -555

-535

-592

-601

-606

-622

-609

-636

-625

-800

-600

-400

-200

0

200

400

600

Jan-

10

Feb

-10

Mar

-10

Apr

-10

May

-10

Jun-

10

Jul-1

0

Aug

-10

Sep

-10

Oct

-10

Nov

-10

Dec

-10

Jan-

11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11

Jul-1

1

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

12

Feb

-12

Mar

-12

Apr

-12

May

-12

Jun-

12

Jul-1

2

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13

Feb

-13

Mar

-13

Cumulative Change in Government Employment: Jan. 2010—Apr. 2013

January 2010 through Apr. 2013* (Millions)

Source: US Bureau of Labor Statistics http://www.bls.gov/data/#employment; Insurance Information Institute

Cumulative job losses through Apr. 2013 totaled 636,000

120

Governments at All Levels are Under Severe Fiscal Strain As Tax Receipts Plunged and Pension Obligations Soared During the

Financial Crisis: Sequestration Will Add to this Toll

Government at all levels has shed more than 600,000 jobs

since Jan. 2010 even as private employers created 6.74 million jobs, though

losses may now be ending.

Temporary Census hiring distorted 2010

figures

Page 71: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

122

Unemployment Rates by State, March 2013:Highest 25 States*

9.7

9.5

9.4

9.4

9.2

9.1

9.0

8.7

8.5

8.5

8.4

8.4

8.2

8.2

8.0

8.0

7.9

7.9

7.9

7.5

7.3

7.3

7.2

7.2

7.1

0

2

4

6

8

10

12

NV IL CA MS NC RI NJ IN DC MI GA SC NY OR CT KY AZ PA TN FL DE WA AL AR CO

Un

em

plo

ym

en

t R

ate

(%

)

*Provisional figures for March 2013, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In March, 26 states and the District of Columbia had over-the-month

unemployment rate decreases, 7 states had increases, and 17 states had no

change.

Page 72: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

123

7.1

7.1

7.1

7.0

6.9

6.7

6.6

6.4

6.4

6.2

6.2

6.2

5.7

5.6

5.6

5.4

5.3

5.1

5.0

4.9

4.9

4.9

4.3

4.1

3.8

3.3

0

2

4

6

8

ME OH WI WV NM MO MD MA TX AK ID LA NH KS MT MN VA HI OK IA UT WY SD VT NE ND

Un

em

plo

ym

en

t R

ate

(%

)

Unemployment Rates by State, March 2013: Lowest 25 States*

*Provisional figures for March 2013, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In March, 26 states and the District of Columbia had over-the-month

unemployment rate decreases, 7 states had increases, and 17 states

had no change.

Page 73: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

124

Oil & Gas Extraction Employment,Jan. 2010—April 2013*

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.

415

6.4

156.

715

7.6

158.

715

7.8

158.

015

9.5

160.

016

1.5

161.

216

1.2

163.

116

4.4

166.

6 169.

317

0.1

171.

017

2.5

173.

6 176.

317

8.2

178.

518

0.9

181.

918

3.1

184.

818

5.2

185.

718

6.8

187.

618

8.0

188.

018

8.2

190.

019

1.7

191.

919

3.1

192.

519

2.5

150

155

160

165

170

175

180

185

190

195

200

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3

Oil and gas extraction employment is up 23.1%

since Jan. 2010 as the energy sector booms.

Domestic energy production is essential to

any robust economic recovery in the US.

(Thousands)

Page 74: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

125

US Unemployment Rate Forecast

4.5

%4

.5%

4.6

%4

.8%

4.9

% 5.4

% 6.1

%6

.9%

8.1

%9

.3%

9.6

% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%8

.2%

8.0

%7

.8%

7.7

%7

.6%

7.5

%7

.4%

7.3

%7

.2%

7.1

%6

.9%

9.6

%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

11.0%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

Rising unemployment

eroded payrolls

and workers comp’s

exposure base.

Unemployment peaked at 10%

in late 2009.

* = actual; = forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (5/13 edition); Insurance Information Institute.

2007:Q1 to 2014:Q4F*

Unemployment forecasts have been revised slightly

downwards. Optimistic scenarios put the

unemployment as low as 6.6% by Q4 of next year.

Jobless figures have been revised

slightly downwards for 2013/14

Page 75: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12*

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

128

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2012E

*Private employment; Shaded areas indicate recessions. WC premiums for 2012 are I.I.I. estimate based YTD 2012 actuals.Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Increases Suggest WC NWP Will Grow Again in 2012; +7.9% Growth in 2011 Was the First Gain Since 2005

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

+9% in 2012E

Page 76: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

The BIG Question:Where Is the Market Heading?

129

Catastrophes and Other Factors Are Pressuring Insurance Markets

129

New Factor: Record Low Interest Rates Are Contributing to

Underwriting and Pricing Pressures

Page 77: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

INVESTMENTS: THE NEW REALITY

130

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

130

Page 78: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Property/Casualty Insurance Industry Investment Income: 2000–20121

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$47.7

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12

Investment Income Fell in 2012 Due to Persistently Low Interest Rates, Putting Additional Pressure on (Re) Insurance Pricing

1 Investment gains consist primarily of interest and stock dividends..Sources: ISO; Insurance Information Institute.

($ Billions)

Investment earnings in 2012 were running 13% below their 2007 pre-crisis peak

Page 79: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

132

P/C Insurer Net Realized Capital Gains/Losses, 1990-2012

Sources: A.M. Best, ISO, Insurance Information Institute.

$2.8

8

$4.8

1 $9.8

9

$9.8

2

$10.

81 $18.

02

$13.

02

$16.

21

$6.6

3

-$1.

21

$6.6

1

$9.1

3

$9.7

0

$3.5

2 $8.9

2

-$7.

90

$5.8

5

$7.0

4

$6.2

1

-$19

.81

$9.2

4

$6.0

0

$1.6

6

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Insurers Posted Net Realized Capital Gains in 2010, 2011 and 2012 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were the Primary Cause of 2008/2009’s Large Drop in Profits and ROE

($ Billions) Realized capital gains in 2012 were down 12% from 2011

Page 80: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Property/Casualty Insurance Industry Investment Gain: 1994–20121

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$53.9$58.0

$51.9$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12

Investment Gains Are Slipping in 2012 as Low Interest Rates Reduce Investment Income and Lower Realized Investment Gains; The Financial

Crisis Caused Investment Gains to Fall by 50% in 2008

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; Sources: ISO; Insurance Information Institute.

($ Billions)

Investment gains in 2012 are running approximately 16% below their pre-crisis peak

Page 81: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

137

Distribution of Bond Maturities,P/C Insurance Industry, 2006-2011

16.2%

16.3%

15.2%

29.5%

30.0%

32.4%

36.2%

39.5%

41.4%

34.1%

33.8%

31.2%

28.7%

26.7%

26.8%

13.1%

12.9%

12.7%

11.7%

11.1%

10.3%

7.4%

8.1%

8.1%

7.3%

6.4%

6.3%

16.0%

15.7%

15.2%

0% 20% 40% 60% 80% 100%

2006

2007

2008

2009

2010

2011

Under 1 year

1-5 years

5-10 years

10-20 years

over 20 years

Sources: A.M. Best; Insurance Information Institute.

The main shift over these 6 years has been from bonds with 5-10 years of maturity to bonds with 1-5 years of maturity. The industry also slightly

trimmed it holdings of bonds in the 10-20-year maturity categoryand bonds in the longest-maturity category.

Page 82: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

138

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%-7%-6%-5%-4%-3%-2%-1%0%

Perso

nal L

ines

Pvt Pass

Aut

o

Pers P

rop

Comm

ercia

l

Comm

l Auto

Credit

Comm

Pro

p

Comm

Cas

Fidelity

/Sure

ty

Warra

nty

Surplu

s Line

s

Med

Mal

WC

Reinsu

rance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums**US domestic reinsurance onlySource: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

138

Page 83: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

141

P/C Insurance Industry Combined Ratio, 2001–2012*

* Excludes Mortgage & Financial Guaranty insurers 2008--2012. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2. Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Best Combined

Ratio Since 1949 (87.6)

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned

Premiums

Relatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Lower CAT

Losses Before Sandy

Page 84: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Underwriting Gain (Loss)1975–2012*

* Includes mortgage and financial guaranty insurers in all years.Sources: A.M. Best, ISO; Insurance Information Institute.

Large Underwriting Losses Are NOT Sustainable in Current Investment Environment

-$55

-$45

-$35

-$25

-$15

-$5

$5

$15

$25

$35

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Cumulative underwriting deficit from 1975 through

2012 is $510B

($ Billions)Underwriting

losses in 2012 totaled

$16.7B

High cat losses in 2011 led to the highest

underwriting loss since 2002

Page 85: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

152

Performance by Segment

152

Page 86: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Private Passenger Auto Combined Ratio: 1993–2015F

10

1.7

10

1.3

10

1.3

10

1.0

10

9.5

10

7.9

10

4.2

98

.4

94

.3

95

.1

95

.5 98

.3 10

0.3

10

1.3

10

1.0

10

1.9

99

.6

99

.4

98

.6

98

.3

99

.5 10

1.1

10

3.5

80

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F14F15F

Private Passenger Auto Accounts for 34% of Industry Premiums and Remains the Profit Juggernaut of the P/C Insurance Industry

153Sources: A.M. Best (1990-2012E);Conning (2013F-15F); Insurance Information Institute.

Page 87: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

89

.0 95

.7

11

6.9

10

5.8

10

6.7

12

2.2

10

4.4

10

1.7

10

1.2

10

0.7

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2011);Conning (2012E-2015F); Insurance Information Institute. 154

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

Page 88: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

10

9.4

11

0.2

11

8.8

10

9.5 1

12

.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.1

10

6.7

10

4.9

10

2.1

10

1.4

10

1.3

10

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F

14

F

15

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

*2007-2012 figures exclude mortgage and financial guaranty segments.Source: A.M. Best (1990-2011); Conning (2012-2015F) Insurance Information Institute

Commercial Lines Combined Ratio, 1990-2015F*

Commercial lines underwriting

performance is expected to improve as

improvement in pricing environment persists

157

Page 89: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Commercial Auto Combined Ratio: 1993–2015F

11

2.1

11

2.0

11

3.0

11

5.9

10

2.7

95

.2

92

.9

92

.1

92

.4 94

.3 96

.8 99

.4

98

.0

10

4.6

10

7.1

10

1.7

10

0.3

99

.8

11

8.1

11

5.7

11

6.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F 15F

Commercial Auto is Expected to Improve as Rate Gains Outpace Any Adverse Frequency and Severity Trends

158Sources: A.M. Best (1990-2012E);Conning (2012-2015F); Insurance Information Institute.

Page 90: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Commercial Multi-Peril Combined Ratio: 1995–2015F

119.

0

119.

8

108.

5

125.

0

116.

2

116.

1

104.

9

101.

9

105.

5

95.4 97

.6

94.2 96

.1 102.

0

100.

7

116.

8

113.

6

115.

3 122.

4

115.

0

117.

0

97.3

89.0

97.7

93.8

83.8

89.8

108.

4

98.7 10

2.5

120.

5

116.

6

102.

6

102.

5

102.

1

113.

1

115.

0 121.

0

80

85

90

95

100105

110

115

120

125

130

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F 15F

CMP-Liability CMP-Non-Liability

Commercial Multi-Peril Underwriting Performance is Expected to Improve in 2013 Assuming Normal Catastrophe Loss Activity

*2012-2013 figures are A.M. Best estimate/forecast for the combined liability and non-liability components. Same for Conning 2014-2015F figures.

Sources: A.M. Best; Conning; Insurance Information Institute. 159

Page 91: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

General Liability Combined Ratio: 2005–2015F

112.

9

95.1 99

.0

94.2

101.

4

104.

4

105.

8

108.

3

107.

1 110.

8

99.8

80

85

90

95

100

105

110

115

05 06 07 08 09 10 11 12 13F 14F 15F

Commercial General Liability Underwriting Performance Has Been Volatile in Recent Years

Source: Conning Research and Consulting. 160

Page 92: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Workers Compensation Combined Ratio: 1994–2012P

102.

0

97.0 10

0.0

101.

0

112.

6

108.

6

105.

1

102.

7

98.5

103.

5

104.

5 110.

6 115.

0

115.

0

109.

0

121.

7

107.

0

115.

3

118.

2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-

2010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2012P) and are for private carriers only; Insurance Information Institute. 165

WC showed a better-than-expected

improvement for private carriers in 2012

Page 93: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

2. SURPLUS/CAPITAL/CAPACITY

175

How Will Large Catastrophe Losses Impact Capacity?

175

Page 94: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

177

Policyholder Surplus, 2006:Q4–2012:Q4

Sources: ISO, A.M .Best.

($ Billions)

$487.1$496.6

$512.8$521.8

$478.5

$455.6

$437.1

$463.0

$490.8

$511.5

$540.7

$530.5

$544.8

$559.2 $559.1

$538.6

$550.3

$567.8

$583.5$586.9

$570.7$566.5

$505.0

$515.6$517.9

$420

$440

$460

$480

$500

$520

$540

$560

$580

06:Q407:Q107:Q207:Q307:Q408:Q108:Q208:Q308:Q409:Q109:Q209:Q309:Q410:Q110:Q210:Q310:Q411:Q111:Q211:Q311:Q412:Q112:Q212:Q312:Q4

2007:Q3Pre-Crisis Peak

Surplus as of 12/31/12 was up $16.2B or 2.8% from the

previous record high of $570.7B set as of 3/31/12.

*Includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business in early 2010.

The Industry now has $1 of surplus for every $0.80

of NPW, close to the strongest claims-paying

status in its history.

Drop due to near-record 2011 CAT losses

The P/C Insurance Industry Both Entered and Emerged from the 2012 Hurricane

Season Very Strong Financially.

Page 95: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

178

U.S. INSURANCE MERGERS AND ACQUISITIONS, 2002-2012 (1)

$9,704

$59,925

$14,878

$50,793

$43,022

$50,417

$31,435

$14,373

$46,509

$54,724

$43,152

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Tra

ns

ac

tio

n v

alu

es

0

100

200

300

400

500

600

Nu

mb

er o

f tran

sa

ctio

ns

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

Note

Page 96: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

179

3. REINSURANCE MARKET CONDITIONS

Record Global Catastrophes Activity is

Pressuring Pricing

179

Page 97: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

181

Regional Property Catastrophe Rate on Line Index, 1990—2013 (as of January 1)

Sources: Guy Carpenter; Insurance Information Institute.

Property-Cat reinsurance pricing was up in the US as

of 1/1/13 but was down in Europe/UK

Page 98: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

4. RENEWED PRICING DISCIPLINE

184

Evidence of a Broad and Sustained Shift in Pricing

184

Page 99: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

186

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Net Premium Growth: Annual Change, 1971—2012

(Percent)1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2012 growth

was +4.3%

Page 100: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

189

Average Commercial Rate Change,All Lines, (1Q:2004–1Q:2013)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

%-8

.2%

-4.6

% -2.7

%-3

.0%

-5.3

%-9

.6%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9%

-11

.0%

-6.4

%-5

.1%

-4.9

%-5

.8%

-5.6

%-5

.3%

-6.4

%-5

.2%

-5.4

% -2.9

%

2.7

% 4.4

%4

.3%

3.9

%5

.0%

5.2

%

-0.1

% 0.9

%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q1:2013 was positive for the 8th consecutive

quarter. Gains are likely to continue through 2013.

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

Page 101: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

190

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2013:Q1

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Percentage Change (%)

Pricing turned positive in Q3:2011, the first increase in

nearly 8 years; Q1:2013 renewals were up 5.2%, the largest increase since late

2003; Some insurers posted stronger numbers.

KRW : No Lasting Impact

Pricing Turned Negative in Early

2004 and Remained that

way for 7 ½ years

Peak = 2001:Q4 +28.5%

Trough = 2007:Q3 -13.6%

Page 102: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

194

Change in Commercial Rate Renewals, by Line: 2013:Q1

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewed Uniformly Upward in Q1:2013 for the 8th Consecutive Quarter; Property Lines & Workers Comp Leading the Way; Cat

Losses and Low Interest Rates Provide Momentum Going Forward

Percentage Change (%)

5.5% 5.8%6.8%

9.8%

1.3%

4.1% 4.3% 4.6% 4.6%5.4%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Su

rety

Bu

sin

ess

Inte

rru

ptio

n

Ge

ne

ral

Lia

bili

ty

Um

bre

lla

Co

mm

erc

ial

Au

to

Co

nst

ruct

ion

D&

O

EP

L

Co

mm

erc

ial

Pro

pe

rty

Wo

rke

rsC

om

p

Workers Comp rate increases are large than any other line, followed

by Property lines

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 103: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

CYBER RISK

203

Cyber Risk is a Rapidly Emerging Exposure for Businesses Large

and Small in Every IndustryNEW III White Paper:

http://www.iii.org/assets/docs/pdf/paper_CyberRisk_2013.pdf

203

Page 104: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

Data Breaches 2005-2013, By Number of Breaches and Records Exposed# Data Breaches/Millions of Records Exposed

* 2013 figures as of March 19, 2013.Source: Identity Theft Resource Center

157

321

446

656

498

419447

662

17.322.9

35.7

19.1

66.9

222.5

16.2

127.7

100

200

300

400

500

600

700

2005 2006 2007 2008 2009 2010 2011 20120

20

40

60

80

100

120

140

160

180

200

220

# Data Breaches # Records Exposed (Millions)

The total number of data breaches and number of records exposed fluctuates from year to year and over time.

Millions

Page 105: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

205

2012 Data Breaches By Business Category, By Number of Breaches

3.8%

11.2%

13.6%

34.5%

36.9%

Source: Identity Theft Resource Center, http://www.idtheftcenter.org/ITRC%20Breach%20Report%202012.pdf.

The majority of the 447 data breaches in 2012 affected business and medical/healthcare organizations, according to the Identity Theft Resource Center.

Business, 165 (36.9%)Govt/Military, 50 (11.2%)

Banking/Credit/Financial, 17 (3.8%)

Educational, 61 (13.6%)

Medical/Healthcare, 154 (34.5%)

Page 106: P/C Insurance Industry Overview & Outlook Focus in Insurance Markets in the Northwest US: WA, OR, ID Northwest Insurance Council Annual Reception Seattle,

www.iii.org

Thank you for your timeand your attention!

Twitter: twitter.com/bob_hartwigDownload at www.iii.org/presentations

Insurance Information Institute Online:

217