partment - granicus

partment Monthly Department Reports

February 2013

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March 2013 Edition (Reporting on February)March 2013 Edition (Reporting on February)

Development ServicesDevelopment ServicesDevelopment Services Building * Planning * ZoningBuilding * Planning * ZoningBuilding * Planning * Zoning

Visit In Your Backyard for all the latest development activity at:

www.CRgov.com/InYourBackyard

Implementing the Community Vision through Development Activities

Einstein Bros Bagels Arrives at the RockEinstein Bros Bagels Arrives at the RockEinstein Bros Bagels Arrives at the Rock

Einstein Bros Bagels is bringing their bagel-licious

menu and cream cheese shmears to Castle Rock. The

new store, located at the southwest corner of Meadows

Parkway and Limelight Avenue, will anchor a new

commercial development at that

site. Einstein Bros Bagels is a

part of the Einstein Noah

Restaurant Group umbrella, the

nation’s largest operator of bagel

bakeries and a leader in the quick,

casual segment of the restaurant industry--food that is fast, but never tastes

that way. Einstein Bros Bagels will feature fresh-baked goods, made-to-

order sandwiches, salads and gourmet coffee. The projected opening is

summer, 2013.

Moving In and Moving Up!Moving In and Moving Up!Moving In and Moving Up!

February was an eventful month for Development Services, as we

welcomed five new employees to the department and one employee

was re-classified. Chris Crowe, Combination Building Inspector/Electric

joined the department on February 4th; and Dena Paulin and Christi

Dwyer, Permit Technicians, came onboard February 11. James Larsen,

Zoning Inspector, and Phil Kranz, Enterprise Business Analyst, followed

on February 19 and February 25, respectively. Additionally, Bill Snider,

Combination Building Inspector, was reclassified to Plans Examiner.

Welcome, everyone, to our team and we send our congratulations to

Bill! Please see additional details inside.

Artist’s Rendition

CORE SERVICE LEVELS


Please note due to re-staffing in Building and Zoning, figures

for those Departments will be reported at a later date.

POPULATION ESTIMATE


WHAT’S NEW


Chris Crowe, Combination Building Inspector/ElectricChris Crowe, Combination Building Inspector/ElectricChris Crowe, Combination Building Inspector/Electric

Chris brings 35 years experience as an electrician and 15 years as an inspector to our Building Division. He holds a Master Electrician’s license and is a certified Residential/Commercial Electrical Inspector. Chris has a passion for ensuring the safety of our customers and Castle Rock residents. When Chris is not inspecting, he enjoys golfing and swimming. Currently, the Crowe family lives in Lakewood, but they are

seriously considering moving to Castle Rock.

Christi Dwyer, Permit TechnicianChristi Dwyer, Permit TechnicianChristi Dwyer, Permit Technician

Christi, one of those rare Colorado natives, and her family live in Aurora. She honed her exceptional skills while at Arapahoe County. Christi is married with a son, two dogs and two cats. Her free time is “all about family” -- not only her immediate family, but her extended family as well.

She and her family enjoy the outdoors and like to hike the Rockies!

Dena Paulin, Permit TechnicianDena Paulin, Permit TechnicianDena Paulin, Permit Technician

Dena has lived in Castle Rock for over 12 years having relocated from Washington State. She comes to us from Douglas County, and it was there that she polished her first-rate customer service skills. Dena, her husband, son and daughter (and hedgehog!) enjoy the outdoors and love the Colorado sunshine. Her family boards and skis and her husband is especially adventurous being a level 5 whitewater enthusiast. When Dena has some downtime all to herself, you can find her curled up with a

good book.

Jim Larsen, Zoning InspectorJim Larsen, Zoning InspectorJim Larsen, Zoning Inspector

This past May, Jim graduated from with University of Colorado at Denver with a Master’s Degree in Urban and Regional Planning. He holds an undergraduate degree in Land Use. Jim comes to the Town from the City and County of Denver where he worked in Minor Projects (site plan review)/Commercial Zoning (zoning permit review). Jim grew up in Minnesota, and he and his fiancé live in Denver. Jim enjoys mountain biking, golf and

playing hockey.

WHAT’S NEW


Phil Phil Phil KranzKranzKranz, Enterprise Business Analyst, Enterprise Business Analyst, Enterprise Business Analyst

Phil joins our department from the City of Lakewood where he was a Sales and Use Tax Auditor for 6-1/2 years. Phil, his wife and infant son live in Littleton. A miniature pinscher (Min Pin) completes his family. When Phil is not crunching numbers, he enjoys playing league basketball and hiking

in the mountains.

Bill Snider, Plans ExaminerBill Snider, Plans ExaminerBill Snider, Plans Examiner

Bill Snider, who joined us in January, was recently reclassified from Combination Building Inspector to Plans Examiner. Bill achieved his certification as a Plans Examiner while he was with Greenwood Village. Bill brings a high level of professionalism and exceptional customer service skills to our Building Department, and we are sure our customers

will enjoy working with him. Congratulations, Bill!

Building Inspection RemindersBuilding Inspection RemindersBuilding Inspection Reminders

Building inspections can be scheduled:

Via the Inspection Line (303-660-1341). Requests are

taken up to 3:30 pm each business day and scheduled

for the following business day.

Via eTRAKiT. Using an eTRAKiT account, customers

can schedule inspections up to 6:00 am the day of the

inspection.

If you have any questions or need further information, please contact our Building Counter at

720-733-3527, visit CRgov.com/building or e-mail [email protected]. Our permit

technicians, Amy Shalz, Dena Paulin and Christi Dwyer, will be happy to assist you.

For additional information on the Town’s updated

Building and Development Codes, Development

Procedures Manual and Technical Manuals,

Please visit:

CRgov.com/codecentral

KUDOS / WHAT’S NEW


Sandy Vossler, Planner IISandy Vossler, Planner IISandy Vossler, Planner II It’s always good news when we provide excellent customer service, but Sandy hit the “Daily Double” by helping an Escavera resident and by assisting Council member Valentine with a constituent request. In Ms. Valentine’s note to Bill Detweiler, DS Director, and Mark Stevens, Town Manager, she

noted that Sandy’s customer service was simply “terrific”! Great work,

Sandy!

2013 Boards and Commissions Dinner2013 Boards and Commissions Dinner2013 Boards and Commissions Dinner

On February 25, Development Services hosted the DS supported Boards and Commissions, Town Council and Downtown Development Authority (DDA) to a complimentary dinner in Council Chambers. Bill Detweiler, Director, Development Services, presented “2012 - A Year in Review” along with a brief discussion on the upcoming Chair and Vice Chair presentations to Town Council. The evening was capped off with a rousing game of “Castle Rock Jeopardy”, and the winning team was

awarded $100 Grand candy bars.

Global Collision Center OpensGlobal Collision Center OpensGlobal Collision Center Opens

Global Collision Centers has acquired Platinum Collision of Castle Rock. Global will be enhancing the current facility and opened for business on March 4. Global Collision is “delighted to be joining” our community; and while they repair all makes and models, Global is approved and

certified by Nissan, Volkswagen, Porsche, Aston Martin, Bentley, Jaguar and Land Rover.

Are you interested in serving on a

Town Board or Commission?

Please visit:

CRgov.com/boardvacancies

WHAT’S NEW / PROJECT UPDATES


Red Hawk Crossing TownhomesRed Hawk Crossing TownhomesRed Hawk Crossing Townhomes

Staff accepted a new submittal proposing a rezone from commercial to multi-family on the northwest corner of Prairie Hawk and Wolfensberger Road. This application is associated with a Use By Special Review currently in process. The developer hopes to add 70 townhomes to the site. Public hearings are currently scheduled before the Planning Commission on March

14 followed by Town Council early in April.

Maher Ranch Filing 2 Infrastructure and Plat Maher Ranch Filing 2 Infrastructure and Plat Maher Ranch Filing 2 Infrastructure and Plat Village Homes purchased 42 lots located southwest of Iridium and Sapphire Pointe Boulevard.

They also submitted civil construction plans and a plat reconfiguration for review.

Heckendorf Ranch PPD Amendment Heckendorf Ranch PPD Amendment Heckendorf Ranch PPD Amendment Planning Commission held a public hearing on the proposal to change a 6-acre commercial/office zone to a village commercial/multi-family zone. The proposed change would increase allowable multi-family units from 162 to 224. Planning Commission found that the proposal complied with the Town’s planning documents and review criteria, voting 4-0 to recommend approval to Town

Council. The Town Council public hearing will likely occur in early April.

120 Cantril Street Historic Preservation Design Review120 Cantril Street Historic Preservation Design Review120 Cantril Street Historic Preservation Design Review

Staff accepted a design review submittal for a proposed duplex at 120 Cantril Street in the Craig & Gould neighborhood east of Downtown. The project is

scheduled to be heard at the Historic Preservation Board meeting on April 3.

Contractors’ LuncheonContractors’ LuncheonContractors’ Luncheon

The next Contractors’ Luncheon is scheduled for:

Friday, March 15

Town Hall, 100 N. Wilcox St.

Council Chambers (second floor)

11:30 AM – 1:00 PM

For additional information or to reserve your spot, please contact Melinda Pastore, Sr. Office

Assistant, 720-733-3546 or [email protected]

WHAT’S NEW?


Patsy M. Seneca Jr. (Handyman Services, Painting)

AR Vintage Haus (Antiques, Collectibles, Home Décor)

Fashionista by Grace and Faith (Fine Jewelry, Ladies’ Fashion, Home/

Garden)

The Potter and the Peddler (Antiques, Pottery, Candles, Linens)

Budget Blinds of Littleton (Window Coverings, Floor Coverings)

Steam and More Photography (Photography, Fine Art)

Disaster Clean Up Services (Disaster Clean Up Services)

Plum Creek Veterinary Services LLC (Veterinary Services, Products)

Denaes Delights (Canned Goods, Craft Items)

House of Busted Design LLC (Tools)

Edward Jones Investments (Investment Advice)

Duckworth Properties LLC (Real Estate Agent, Broker)

MK Studio LLC (Paper Art)

Lisa Breed with Scentsy (Scentsy Candles)

Kelly Huffman Daycare (In-Home Daycare)

Lazy M Saddlery (Horse Supplies)

Trainer Matt Fitness (Mobile Fitness)

Visit CRgov.com/411 for a Listing of

Castle Rock Licensed Businesses

New Businesses New Businesses New Businesses

in Townin Townin Town

WHAT’S NEW


Nothing is impossible, the word itself says

“I'm possible”!

~ Audrey Hepburn, British Actress and

Humanitarian

To subscribe to this monthly report via E-mail, please

send your request to [email protected].

Castle Rock Home Building and Sales on the RiseCastle Rock Home Building and Sales on the RiseCastle Rock Home Building and Sales on the Rise

Development Services forecasted the issuance of 225

Single Family Residential Permits for the year 2012. The

year ended with the exceptional issuance of 534 Single

Family Residential Permits, an increase of 237.33% above

the original projection.

As reported by The Denver Post, three master-planned

communities in Colorado ranked among the top 50 in the

nation for new home sales. Our own Meadows community

was listed as no. 37 with 250 sales. Denver’s Stapleton

neighborhood tied for 10th on the list with Highlands Ranch

positioned at no. 12. John Burns Real Estate Consulting,

the Irvine, California, company that compiled the rankings,

noted that the sales within master-planned communities increased 46% over 2011 and signals

signs of recovery in the housing market.

To view public

notices visit:

CRgov.com/notices

Accounting Division

Asset Management •Fiscal Responsibility • Debt Management• Budgeting• Sales Tax• Grants• Purchase Cards

Accounts Receivable & Payable• Purchasing• Financial Planning & Analysis• Cash & Investment Management

2012 Year End

Journal Entries

Reconciliations

Audit Schedules

CAFR Preparation

Certificates &

Achievements

Certificate of achievement

in Financial Reporting

(2011 CAFR)

Annual Certification for the

2005 Golf Bonds of the Net

Revenues and Maximum

Annual Debt Service

Other Accomplishments

Submission of the 2012 Workers

Comp Audit to CIRSA

Submission of the 2012 Volunteer

Accident Medical Plan Audit to

CIRSA

Submission of the 2012

Community Service Workers’

Accident Medical Plan Audit to

CIRSA

Accounting Activities

February

AP Checks Issued: 377

Total AP Check Amount $4,430,691

Total PCARD Amount: $298,627

Year-to-date

AP Checks Issued: 717

Total AP Check Amount $8,851,008

Total PCARD Amount: $495,339

Debt Management

2013 TAP Bonds Issued

Interest rate of 3.66573%

Approximate premium

$2.64 million

$22.285 million available

for construction

0

10

20

30

40

50

60

70

80

90

Jan-13 Feb-13

Grants Distributed Grants Reviewed

Finance Division



Financial Analysis

Continued Monitoring of 2012

activity

Preparation of the 1st Quarter

Financial Review

Enhancements to the Balanced

Financial Plan

Integrate long-term planning

into the Financial Plan

Budget

Preparation of the 1st

Quarter Amendment

Access for 2013 Budget

http://www.crgov.com/2013budget

Monitoring of 2013 Budget

Utilization (see graph)

0% 20% 40% 60% 80% 100%

Transfers Out

Debt & Financing

Services & Other

Capital

Supplies

Personal Services

Year-To-Date Budget Utilization Through February 2013 (16.7% elapsed)

Projects

Workers’ Compensation Analysis

2013 Assessor’s Paperwork for

the Golf Course

Submission of required data for

the UFDAA 2012 audit

Data connections to CRW,

Billmaster, and Faster programs

for reconciliation improvements

eCivis is utilized when searching for grant

opportunities. Automated searches have been set up

to return potential opportunities in which finance

personnel reviews on a regular basis

http://www.crgov.com/2013budget

Sales Tax Division

Sales tax revenue increased from $2,009,637 in January of 2012 to $2,233,540 in January of 2013, or

11%.



The Sales Tax Division closed 35 delinquent accounts collecting over $23,000 in

revenue and currently 1 payment plan that is active with several more in

process. We currently have 8 audits in process with 4 to 6 more about to

start. We have licensed 28 businesses in January.

Castle Rock currently has 3,131 active businesses licensed. The recent drop in

active business licenses is due to our 2013 renewal process. We currently have

250 accounts that have not yet renewed their business licenses for 2013.

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

Jan Feb Mar Apr May Jun

2012 SalesTax Rev

2013 SalesTax Rev

Employee Corner



Jane Peterburs recently attended

training and passed the State of

Colorado Notary Exam to renew

her Notary Certificate.

Congratulations Jane!

Therrie Shumake, her husband Derrick and family

moved to Castle Rock in August, 1995 from

California and have been residents of Castle Rock

ever since. Therrie’s three sons attended Douglas

County Schools and were very active in sports,

making Therrie a true “Sports Mom” always

running from one game or practice to another.

Therrie began working for the Town of Castle

Rock in February, 1998, first as a Utilities Billing

Clerk in the Finance Department. After about 1 ½

years, Therrie became the Finance Clerk. Therrie

was later promoted to Billings and Collections

Supervisor in June, 2003. In June, 2009 she was

instrumental in the conversion of the new utility

billing software. Soon after, Therrie transferred

back to the finance department in February of 2010

as an Accounting Technician. In this position,

Therrie was in charge of Accounts Receivable and

assisted in the Payroll department, learning

processes and procedures for completing payroll as

well as implementing the new timekeeping system,

Executime. Therrie transferred to Payroll

Technician in September of 2012 and continues

implementation of the Executime software and

payroll functions.

Therrie has received many awards in her tenure

with the Town, and on two different occasions, has

been presented with the coveted “Rock Star

Award”.

Therrie and her family have decided to relocate to

Atlanta and will be moving the family in May of this

year. Therrie will be sorely missed by the finance

department staff and many co-workers throughout

Town. We wish Therrie and her family the best in

her future endeavors and thank her for her

tremendous contributions over the years.

The applause award

was given to

Michael, Jamie, and

Nicole for their

efforts in developing

the Three Year

Financial Forecast.

Congratulations!

February 2013 Monthly Report

Department News: .

Residential Structure Fire (February 12, 2013) On February 12th at 0610 in the morning Engine 151, Engine 154, Battalion 151, and Medic 151 responded to a residential structure fire in Jackson 105’s District. Due to the time of the call CRFD units were first on scene and found fire around the chimney area with all occupants out of the structure with the exception of a cat. Loss was stopped at the chimney area from the basement to the roof line. All units returned to service without incident.

Motor Vehicle Accident with extrication (February 23, 2013) On February 23rd at 1702 hours, Medic 151 was dispatched with Jackson 105 Fire to an injury accident on Wolfensberger Road. Battalion 151, Medic 154 and Engine 151 were added to the call after reports of the driver being trapped in vehicle and extrication needed. Jackson 105 units also responded. Upon arrival units found a single vehicle off the road on its side, single occupant trapped. Battalion 151 assumed Command and requested Air Life on stand-by. Division Chief 151 responded to assist

Command. Engine 151 and Medic 151 performed extrication. Battalion 151 ordered a chopper go, and Jackson 105 units handled the landing zone. Patient extricated and loaded for transport in Air Life 73. Situation under control, all units returned to service.

Vision – To Be The Best - at providing emergency and prevention services

An internationally accredited Fire/Rescue agency 2012-2017

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Hospital Destinations Castle Rock Adventist

Littleton Adventist

Parker Adventist

Sky Ridge MedicalCenter

Customer Service: Measurable outcome - Rating of 4 or better on customer survey cards 90% of the time – February 2013…97%

Of the 36 Customer Survey cards that provided an overall rating of service in February, 30 were of the highest overall rating of 5, and 5 were rated as a 4, and one was rated as 1. Some of the comments received read “Compassionate, professional, understanding, Job well done. Thank you all!” . Another read “Everyone was extremely professional. The guys even gave my little girl a little bear that she carries with her and tells everyone ‘The Firemen gave it to her’. Thank you all. All I can say is that we are so grateful for you.” The most negative comment in the feedback cards read “Not sure why she was transported to Sky Ridge vs. the new hospital in town.” This comment was investigated by Div. Chief Croom and the information delivered to the customer was that there currently are not admit capabilities at the new hospital. The customer understood and thanked Div. Chief Croom for the information.

Call Statistics: For the month of February 2013 we ran 333 calls and a total of 739 calls year to date. Compared to the data from last year at this time we had run 630 calls for the year and 279 for the month.

Of the 333 calls for service, 215 of the calls were for EMS. We had a total of 196 patient contacts and transported 153 total patients. This time last year we had 139 transports.

EMS Calls:

The most common EMS call in February was for alcohol or drug overdose with 17 patients. We also treated 15 patients for general weakness, which was the 2nd highest complaint.

115 patients were transported to Sky Ridge, and 29 were transported to Castle Rock Adventist during the month of February.

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Fire Calls:

During the month of February we ran 9 fire calls as compared to 7 in February of the previous year. We had 88 alarm calls compared to 65 last year at this time, with no intentional false calls during the month in either year.

Operations Division:

Our own Tad Keegan was selected by Paul Colell at Fleet to receive the Rock Star Award. Congratulations Tad!

Measurable Outcomes:

Paramedic on scene of all EMS calls 99% of the time February 2013…99.0% January 2013…100% Correct medical procedures, per QA/PI program, performed 90% of the time

February 2013…97.7% January 2013…98.0%

The below charts show our performance for Metro/Urban/Suburban for February

CRFD Response Time Matrix Baseline to Benchmark Comparison

Call Processing @ 01:33 Turnout @ 02:18 Travel @ 04:09

Call to Arrival @ 08:00

87.2% 89.7% 71.7% 89.9%

90% Compliance =02:25

90% compliance =02:19

90% Compliance=05:14

90% Compliance=07:53

75 Pass/11 Fail 139 Pass/ 16 Fail 114 Pass/45 Fail 80 Pass/ 9 Fail

The below charts show our performance by shift for Metro/Urban/Suburban for February

CRFD Response Time Matrix Baseline to Benchmark Comparison By Shift

Call Processing @ 01:33 Turnout @ 02:18 Travel @ 04:09

Call to Arrival @ 08:00

87.2% 89.7% 71.7% 89.9%

A Shift 83.3% A Shift 92.6% A Shift 63.6% A Shift 86.7%

B Shift 89.3% B Shift 89.8% B Shift 76.9% B Shift 93.1%

C Shift 89.3% C Shift 86.0% C Shift 76.0% C Shift 90.0%

Significant Incidents for February 2013:

A-Shift: ● On February 12th at 0610 in the morning Engine 151, Engine 154, Battalion 151, and Medic 151 responded to a residential structure fire in Jackson 105’s District. Due to the time of the call CRFD units were first on scene and found fire around the chimney area with all occupants out of the structure with the exception of a cat. Loss was stopped at the chimney area from the basement to the roof line. All units returned to service without incident.

● On February 23rd at 1702 hours, Medic 151 was dispatched with Jackson 105 Fire to an injury accident on Wolfensberger Road. Battalion 151, Medic 154 and Engine 151 were added to the call after reports of the driver being trapped in vehicle and extrication needed. Jackson 105 units responded. Upon arrival units found a single vehicle off the road on its side, single occupant trapped. Battalion 151 assumed Command and requested Air Life on stand-by. Division Chief 151 responded to assist Command. Engine 151 and Medic 151 performed extrication. Battalion 151 ordered a chopper go, and Jackson 105 units handled the landing zone. Patient extricated and loaded for transport in Air Life 73. Situation under control, all units returned to service.

B-Shift: ● On February 26th we were dispatched to an out-building fire (Chicken Coop), on Haystack Rd. A first alarm assignment was dispatched, Engine 151 and Medic 151 arrived, confirmed a fire in a chicken coop with no exposures. Chief 152 arrived and assumed Command. Fire extinguished.

C-Shift: ● On February 7th at 1553 hours, Quint 155, Medic 154, and Battalion 151 responded to an auto/pedestrian accident at Founders and Trail Boss. A trauma alert for the patient was requested. The patient was evaluated and hospitalized overnight for observation and recovered without incident.

Life Safety Division:

This month the Life Safety Division was extremely busy with a multitude of things, including investigations, plan reviews and training. A total of 107 hours of training were logged this month as one member attended the National Fire Academy for interview/interrogation and courtroom techniques.

Measurable Outcomes:

Plan review completed within 10 days of receipt 90% of the time. February 2013…88%

Inspections are completed within month of issuance 90% of the time. February 2013…7% Due to a member attending the National Fire Academy and all other members being busy with their duties, they were not able to complete the desired timeline for fire inspections.

Plans Received and Completed Rec'd Comp

All others within 10 days 10 10 Was not tracked for tardiness at the request of CBO

Outlet Mall within 3 Days 1 1 Did meet our plan review timeline

Tenant Improvement (10 days <8,000 sq ft) 9 9 Did not meet our review timeline 1 was late - 88%

Comments

Rec'd, 10 Comp, 10

0

2

4

6

8

10

12

Rec'd Comp

100% Completion for all

other plans within 10 days

Rec'd, 1 Comp, 1

0

0.2

0.4

0.6

0.8

1

1.2

Rec'd Comp

100% completion for all Outlet

Mall within 3 days

Rec'd, 9 Comp, 9

0

2

4

6

8

10

Rec'd Comp

100% Completion for all Tenant

Improvement (10 days <8,000 sq ft)

Public Education Activities Contacts Hours Events

Station Tours 64 7 6

Community Contact / Walk-ups 10 1 1

Youth Fair 26 1 1

Healthy Living Expo 300 7 1

Car Seat 5 3 5

Station Tours

Community Contact / Walk-upsYouth Fair

Healthy Living Expo

Car Seat

Chart Title

Training Division:

Major Topics Covered

CRFD- Wildland Refresher Training

MJTC Fire- Ice Rescue

MJTC EMS- Neurological Injuries

Lt. Brett Johnson instructing members of the Multi-Jurisdictional Training Consortium on the essential points of ice rescue at Red Hawk Ridge Golf Course at a water hazard.

Subject Current Month 2013 YTD 2012 YTD

EMS-Department Wide 107 437 546

Fire-Department Wide 746 1423 1792

Fire/EMS-Department Wide 132 323 792

Total 985 2183 3130

A-Shift-Met Monthly Training Hours 214

523 933

B-Shift-Met Monthly Training Hours 279 655 894

C-Shift-Met Monthly Training Hours 142 429 790

Multi-Jurisdictional Training (MJTC) 84 168 168

Accreditation Status:

February has been a relatively active month. Particularly with the amount of data that is being compiled and reviewed for a year end performance and compliance report, compliance team, and preparation for the 2013 department retreat.

Craig Rollins has been assigned to a peer team for Bowling Green KY, but have yet to make contact to the team lead, and will not know the dates for the site visit for some time.

Meetings are continuing with Category Managers, Strategic Goal Team Leads, and Peer Team Recommendation Team leads in preparation for the Department retreat scheduled for mid-March.

S.O.G. 1.1.11 and 1.3.21 submitted to the SOG team in November, still pending approval.

For the month of February, the following hours have been dedicated as Accreditation Manager:

Total Hours: 58

On-Duty Hours: 23

Over-Time: 35

The Department Retreat will be March 11th and 12th to review Strategic Goals, Self-Assessment Review & Peer Team Recommendations.

The accreditation status will be reported on next month as we are addressing each category during the retreat.

PARKS AND RECREATION DEPARTMENT MONTHLY REPORT FROM ROBERT C. HANNA, DIRECTOR

FEBRUARY, 2013 PAGE 1 OF 5

UPCOMING PARKS AND RECREATION EVENTS Saturday, March 16 and Sunday, March 17

o Thunder at the Rock tournament (facility rental) Metzler Ranch and Paintbrush parks, all day

Tuesday, March 19 o Ridgeline Wranglers season kick-off meeting, The Grange, 7-8 p.m.

Wednesday, March 20 o Parks and Recreation Commission, Recreation Center, 5-7 p.m.

Saturday, March 30 o Jelly Bean classic tournament, (facility rental) Metzler Ranch and

Paintbrush parks, all day Friday, Saturday and Sunday April 5-7

o AYL Spring Blast (facility rental) Metzler Ranch Park, all day Wednesday, April 10

o Rhyolite Dirt Crew informational meeting, P.S. Miller Library, 7 – 8 p.m. Saturday and Sunday, April 13-14

o Battle at the Rock USSSA Tournament (facility rental) Metzler Ranch Park, all day

Wednesday, April 17 o Parks and Recreation Commission, Recreation Center, 5-7 p.m.

Friday, April 19 o 9Health Fair, Recreation Center, 7 a.m. – noon o Arbor Day celebration, near Glovers Park and Sellars Drive, 1-3 p.m.

Saturday, April 20 o Ridgeline Rampage cycling event, (facility rental) Ridgeline Open Space,

all day o Earth Day conservation project, Festival Park, 9 a.m. - noon

Sunday, April 21 o Indoor Sprint Triathlon, Recreation Center, 7 -10:30 a.m.

National Volunteer Week – April 22-28, 2013 Wednesday, April 24

o Basics to Bird Watching, Part 1, P.S. Miller Library, 7-8 p.m. Tuesday, April 30

o Wild in our Town, educational presentation, P.S. Miller Library, 6:30 -8:30 p.m.

Saturday, May 18 o Guided Bird Walk, Part 2, Festival Park, East Plum Creek Trail, 8-10 a.m.

Sunday, May 19 o Tri the Rock, youth triathlon, Butterfield Park, 7 a.m. – noon



Daddy Daughter Ball PREPARED BY KRISTEN TRBOVICH, BUSINESS ANALYST The 2013 Daddy Daughter Ball, themed Beautiful Blue (an underwater adventure) was a huge success. Over 1,100 daddies and daughters attended this year’s dance. There was dancing, refreshments, professional photographs and our very own mermaids with whom all the little girls were able to talk and take photos with. The dance was held at the Douglas County Fairgrounds Events Center. Volunteers from TAG (teen advisory group) held a raffle to raise funds for their activities during the year. Other volunteers from the local high schools and Teen Court came along to set up the elaborate decorations, serve cake and drinks and help hand out glow-necklaces to all the girls. Hoopla PREPARED BY SCOTT SMEETON, ATHLETICS SUPERVISOR

The 7th annual Hoopla youth basketball event was held at Mesa Middle School and was a great success. Staff hosted skills challenges, 3-on-3 championships followed by all-league games. Staff set a new record for 3-on-3 teams this year with more than 75 teams competing. Everyone who participated in the event received a ribbon and the 3-on-3 champions, and skills challenge winners received medals. As usual, sponsors donated many prizes for the various raffle drawings and Kraemer

Construction (a local company), donated $800 towards the awards for the kids. Second Annual Castle Rock Masters Swim Meet PREPARED BY ZACH MORRIS, AQUATICS SUPERVISOR The Aquatics Division hosted the 2nd Annual Castle Rock Masters Swim Meet on February 10. The meet had 93 registered swimmers, a 55% increase over the 42 swimmers who participated in last year’s event.



Read-a-thon with Adventure Club Preschool and READ TO ME PREPARED BY CALLIE MENZ, YOUTH SPECIALIST For the month of February, the Adventure Club Preschool held a read-a-thon with a local nonprofit called, READ TO ME (readtomeco.org). READ TO ME is implemented in hospitals serving low-income families. These mothers are given a READ TO ME bundle of joy, which includes a new children's book, Ambajam Mini-Cuddle Blankie, re-usable tote bag and a special note explaining the importance of sharing the joy of books and reading with their newborn baby. Each child that participated received a free kid’s meal from Chick-fil-A and a brand new book. The classroom that collected the most pledges received a bundle of Scholastic books. On Valentine’s Day, the Chick-fil-A cow visited the classrooms to give the students a free ice cream coupon. The total amount raised was $1,279.00 of which $639.50 was given back to Adventure Club Preschool to buy books and supplies for the program. Philip S. Miller Park PREPARED BY JEFF SMULLEN, SUPERINTENDENT OF PLANNING AND CONSTRUCTION A recommendation to approve a preconstruction services contract with Turner Construction was approved by Town Council on February 19. The design and project team began meeting with Turner on February 21 and has met a minimum of weekly since that time in preparation for construction. The team is currently working toward the first project GMP package, which will include mass excavating and utilities for the park. In addition, Turner Construction is working with the team to develop estimates based on the design development drawings for the fieldhouse and overall park improvements. Once this effort is complete and the project is determined to be on budget, the Town will go under contract with the design team for construction documents, which will be used by Turner for bidding purposes. Crowfoot Valley Road, Founders Parkway and Ridge Road Sidewalk Improvements PREPARED BY RICH HAVEL, TRAILS PLANNER Staff has formed a project team for these improvements which will include: Tom Bendel and Bob Watts from Public Works, David Van Dellen from Utilities and Rich Havel from Parks. The recently completed survey data has indicated a potential for right-of- way acquisition needed to complete the project. The project team will focus next month’s efforts on developing a project design scope for the preparation of an RFP to allow the Town to contract the services of an engineering and design firm to prepare construction



documents for Crowfoot Valley Road, Founders Parkway and Ridge Road sidewalk and storm water improvements. Hangman’s Gulch Trail PREPARED BY RICH HAVEL, TRAILS PLANNER Hudick Excavating continues to move forward on the project with the completion of the last drop structure. It was the project’s goal to complete all channel work during the winter months to avoid working in conditions with continual storm water runoff. With the channel work finished, the project can now focus on trail grading activities for the placement of concrete. Last month, the Town finalized all acquisitions needed for the right-of-way for the trail alignment. However, prior to receiving final documentation from CDOT, CDOT requested to add additional language to the Town’s license agreement. The agreement was revised, signed by the Town and is now in the process of receiving CDOT’s signatures. Once the agreement is signed by CDOT, the Town will receive both the license agreement as well as a special use permit to allow the Town to improve the existing box culvert under I-25 for pedestrian use; the Town expects to receive both documents during the month of March. Red Hawk Trail PREPARED BY RICH HAVEL, TRAILS PLANNER Both Parks and Utility staff have finished the trail, drainage and reclamation portions of the project. However, the site is currently snow covered preventing staff from final grading the trail’s tread. Once the conditions improve and the ground has thawed, staff will final dress the trail surface and open the trail to the public.

Colorado Bluebird Project PREPARED BY BARBARA SPAGNUOLO, NATURAL RESOURCE SPECIALIST Next month is Bluebird Month but bluebirds have already been sighted this month all around town! There will be lots of activity coming up in March, including volunteer orientation and training and spring maintenance of the nest boxes at all 20 existing sites using volunteer and student assistance, as well as installation of new boxes at three new sites



(Flagstone Elementary School, Woodlands Bowl Open Space and Red Hawk Ridge Golf Course). There are many returning volunteers but the project welcomes new individuals interested in helping to monitor the nest boxes weekly between April and August. The volunteer orientation is on Monday, March 11 from 7 - 8:30 p.m. in the Council Chambers at Town Hall to provide information, site descriptions and training materials for all volunteers. More information can be found at www.crgov.com/bluebird. Natural Resource Management PREPARED BY BARBARA SPAGNUOLO, NATURAL RESOURCE SPECIALIST In response to ongoing flooding from beaver activity along East Plum Creek that provide maintenance issues on the East Plum Creek Trail in the downtown area near the Fifth Street overpass, Town staff installed a second diverter device on the creek, upstream from one installed by CDOT in January 2012. A pond leveler diverter device consists of a metal cage and long PVC tubes that is placed through a dam to allow water to flow through but cannot be detected by the beavers. Together with almost 20 scouts, parents and other volunteers from local Boy Scout Troop 765, more than 60 select native trees on the Hier & Gannon open space parcel along East Plum Creek were painted with a sand-paint mix as protection from girdling and felling by active beavers in the area. The sand-paint mix was previously applied to almost 100 trees farther downstream over the last two years, and has since proved effective as an inexpensive protection measure against beaver activity. Volunteers did not paint trees that looked unhealthy, such as having lighting strikes or multi-trunked, to leave some source of food and building materials for the native beavers.

Media coverage of the volunteer work effort and the benefits from saving native trees (wildlife habitat, shade, erosion control, scenery) included an article in Your Hub, Denver Post and a television interview on KDVR-Denver Fox 31 News. As a result of the news coverage, Parks staff fielded questions from a Park Manager in Washington County, Utah, looking for assistance with similar tree girdling and felling issues.

http://www.crgov.com/bluebird

report of a burglary on Mango Drive. Three suspects were arrested while fleeing from the burglary. All three suspects have extensive criminal backgrounds and face multiple charges for the events in Castle Rock.

On February 23, detectives and members of the 18th Judicial District’s Critical Response Team (CRT) investigated the attempted murder of six plain clothed police officers from the cities of Northglenn and Thornton. Those officers were in Castle Rock attempting to arrest an individual wanted for assaulting a police officer in Adams County. The suspect rammed the unmarked police vehicles and gunfire was exchanged. A pursuit of the suspect ended in the Town of Parker, where more gunfire was exchanged. Two male suspects were arrested and are being held on $5 million dollar bonds.

PD MONTHLY REPORT

DIVISIONS:

Investigations

Patrol

Special Operations

Support Services

Command Staff

CASTLE ROCK POLICE DEPARTMENT

February 2013

During the month of February, the Detective Unit investigated two high profile crimes and resolved the Key Bank robbery. In the January robbery of Key Bank on Milestone Lane, the suspect was identified by DNA collected from the backing of a band aid, which the suspect had used to help alter his appearance. This crucial piece of evidence was collected at the crime scene and provided to the Colorado Bureau of Investigation (CBI) for analysis. CBI expedited the testing, which ultimately led to the identification of the suspect. Additional investigation resulted in a search warrant being authorized for the suspect’s home in Pueblo. At this home, additional evidence was found linking the suspect to the Key Bank robbery and other crimes up and down the front range.

On February 21, patrol officers, assisted by detectives, investigated a

INVESTIGATIONS DIVISION

INVESTIGATIONS UNIT

113

89

16

69

112

70

18

66

118

71

15

48

124 124

28

91

0

20

40

60

80

100

120

140

Cases Referred -Year to Date

Assigned Cases Criminal Filings ActiveInvestigations

Detective Unit 2010 - 2013 YTD Comparison: February

2010

2011

2012

2013

*Active Investigations includes carry-over cases from the prior year and reflects the number of cases under investigation by the four assigned detectives on the last day of the month.

INVESTIGATIONS DIVISION (continued) Page 2

IN THE SPOTLIGHT:

This month’s spotlight is on Lisa Schuneman who has been a VA Volunteer since 2007. Lisa has worked with us as an on-call VA and a VA Assistant in our office.

Lisa has been married to her husband for eighteen years. They have five adult children, one 13 year old granddaughter and new grandchild due any time. Lisa has had the opportunity to spend a lot of her time with her granddaughter including working at her school as a volunteer since she was in kindergarten.

Lisa and her husband love the outdoors. They have three large “beasts” as Lisa calls them: two St. Bernard mixes and a Siberian Huskie mix—all rescue dogs. Even more exciting is the fact that Lisa and her husband turned their passion into their pleasure. They are now the proud owners of Pet’s Healthy Choice, free home delivery of “super premium pet foods.”

Ask a busy person to help and they will get it done; Lisa is that busy person and a valued member of the VA Team!

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Investigations Unit Crime Trend Comparison: September 2012 to February 2013

September

October

November

December

January

February

VICTIMS ASSISTANCE (VA) UNIT

The Victim’s Assistance Unit had 55 cases assigned during the month of February 2013. Our VA Volunteers covered 33 shifts during this month. VA Coordinator (VAC) Malezija attended various committee meetings including Adult Protection Team, Child Protection Team, and the Douglas County School District Crisis Team meeting. She also attended a meeting with the new District Attorney (DA), George Brauchler, to identify the roles of a DA Victim Advocate and a Law Enforcement (LE) Victim Advocate.

VAC Malezija facilitated the quarterly Law Enforcement Coordinators meeting held at the Thornton/Northglenn Police Department. The meeting was attended by approximately 35 LE Coordinators.

Monthly VA Unit Activity: February

Cases assigned to the VA Unit: 55

Number of Advocate call outs: 24

LIQUOR ENFORCEMENT

Liquor code inspections were conducted at the fol-lowing 21 locations within Castle Rock.

No violations were noted at any of the businesses.

PATROL DIVISION Page 3

*Narcotics deployment included location of 2.8 grams of marijuana and paraphernalia. CVHS sniff, ICE sniff at Denver International Airport (over 300 pieces of luggage)

Legion Kuno

K-9 UNIT

Patrol Deployments 18

Narcotics Deployments* 12

K-9 Demonstrations 2

Training hours 30

Call outs (burglary) 1

*Total calls for service are only a portion of the monthly activity generated by patrol officers.

INCIDENT TYPE FEB YTD INCIDENT TYPE FEB YTD

Assaults 16 35 Damaged (Public prop) 1 3

Burglary (Commercial) 1 5 Robbery 0 2

Burglary (Residential) 5 7 Theft 38 74

Commercial Alarms 50 85

Damaged (Private prop) 23 40 TOTAL CALLS FOR 4,708 9,729

In February, the K-9 units (at right) presented a plaque of appreciation to Bob Vine, manager of

Petsense, Castle Rock, for their generous donation of dog food during the past two years.

Left to right: Legion, Officer Thompson, Bob Vine, Officer O’Donnell, Kuno

CALL VOLUME

SPECIAL OPERATIONS DIVISION Page 4

To report a concern, you may use the Town’s website (REPORT A CONCERN icon)

ANIMAL CONTROL UNIT

ANIMAL CONTROL FEB YTD

Barking Dog 21 50

Animal at Large 27 46

Cruelty/Welfare 2 4

Animal Rescue 0 0

Animal DOA/Disposal 2 2

Livestock at Large 0 0

Wildlife 1 2

Snake 0 0

Pit Bull - Calls 0 0

Pit Bull - Evaluations 1 2

Pit Bull - Removed* 0 0

Animal Bites 7 12

Follow Up / Other 20 44

TOTAL Calls for Service 81 162

Licensing 50 91

Voice Messages (responded to)

135 255

*not counted in stats

CALL TYPE A/C Handled Dept. Wide

Barking Complaints 21 50

Animal Bites 7 8

Dogs at Large 27 30

SCHOOL RESOURCE OFFICERS (SRO)

Y.E.S.S. Program

Stats

Number of Hours

Number of

students

YTD

Hours

YTD

Students

62 1,599 111 4548

A K-9 Sniff at Castle View High School during the month resulted in three supplemental narcotics investigations.

SRO Hedges taught a Government Class and Intro to Law Class to approx. 100 students during the month.

SRO’S completed 20 hours of in-service training during month.

HIRING UPDATE

The new patrol officers continue in their Field Training Officer (FTO) Program on schedule.

Three new Community Safety Volunteer (CSV) applicants were selected to attend the Douglas County Regional CSV Academy beginning in March.

SPECIAL OPERATIONS DIVISION (continued)

TRAFFIC UNIT

Page 5

YEAR TO DATE (2013)

CALL TYPE Traffic Unit

Department

Traffic Unit

% of Department

Traffic Unit Department

Traffic Unit

% of Department

All Traffic Accidents (Includes I‐25 sta s cs)

19 63 30% 40 114 35%

Non‐Injury: Documented 16 54 30% 32 94 34%

Injury Accidents: Documented 0 2 0% 2 5 40%

Fatal: Documented 0 0 n/a 1 1 100%

Private Property: Documented 3 7 43% 5 14 36%

Traffic Stops 88 612 14% 138 1197 12%

Motorist Assist Calls 9 55 16% 21 118 18%

Abandoned Vehicle calls 9 25 36% 27 58 47%

Parking Enforcement 10 42 24% 19 95 20%

REDDI Reports 1 19 5% 7 53 13%

Traffic Complaint Calls 6 58 10% 17 118 14%

Selec ve Enforcements 64 169 38% 125 334 37%

VIN Verifica ons 10 25 40% 20 55 36%

DUI 0 11 0% 0 18 0%

Calls for service (general) 311 4708 7% 677 9738 7%

FEBRUARY

The Traffic Unit:

Investigated 31(32%) of the total 96 reported accidents.

Conducted 88 traffic stops with 54 citations issued and 17 written warnings.

Inspected 0 Commercial Motor Vehicles.

Completed 32 hours of training during month: 30 hrs in-service: two hours on Amendment 64.

The Traffic Unit set up and hosted an Advanced Roadside Impairment Detection and Enforcement Class: 20 Students from various agencies attended the two day course.

Officers assisted the Detectives Unit and utilized the new Total Station equipment mapping a major crime scene.

Total Sta on equipment

EXPLORERS UNIT

February

Community Service hours: 60

Police-related Training hours: 20

EXPLORER STATS The Explorers trained in handcuffing methods, active

shooter, burglary response, and high risk vehicle stops totaling 20 hours for the month of February.

The Explorers continued their security service for Teen Court this month as well as other related community service for a total of 60 hours.

SPECIAL OPERATIONS DIVISION (continued)

COMMUNITY SAFETY VOLUNTEER (CSV) UNIT

SPECIAL EVENTS

Page 6

FEBRUARY’S HIGHLIGHTED ACTIVITY

Upcoming Special Events

Mar. 21, 2013 Tri-County Health Training Exercise D.C. Fairgrounds Please visit the Town’s website at crgov.com and click on the Events icon or the Community Relations page under Town Government / Town Services / Community Relations / Town Events.

During February, the department participated in the Healthy Living Expo held at the Douglas County Fairgrounds. The 911 Authority Board provided stickers and magnets for the kids, the Explorers demonstrated their Fatal Vision Goggles, the K-9 unit (Officer Thompson and Legion) were present along with Animal Control Officer Hutchings.

FEBRUARY COMMUNITY HOURS

MONTHLY CSV TOTAL

HOURS

MONTHLY ASSISTING PATROL

MONTHLY TRAINING

HRS

MONTHLY SPECIAL EVENTS

YTD CSV

YTD ASSISTING PATROL

YTD TRAINING

HRS

YTD SPECIAL EVENTS

182.0 98.5 24.5 59.0 363.5 192.5 33.5 137.5

The CSV unit assisted: Patrol Division, Special Operations Division, Property and Evidence Technician, Explorer Post, Court Security. They also completed the required Colorado Intergovernmental Risk Sharing Agency (CIRSA) during the month.

The CSV’s responded to and assisted Patrol with the following calls:

* Five patrol officers x 10 hour shi s per day x 28 days in February = 4,200 hours approximately

FEBRUARY YEAR TO DATE (2013)

CALL TYPE CSV

Department

CSV % of

Department

CSV Department CSV % of

Department

Accident Scene 10 96 10 15 180 8

Area / Neighbor Checks 86 981 9 228 2111 11

Increased Patrols 31 746 4 51 1583 3

Motorist Assists 7 69 10 11 134 8

Parking Issues 2 44 5 8 97 8

Road Hazards 3 27 11 5 57 9

All Calls for service (general) 153 4708 3 354 9751 4

Total Hours on Patrol 98.5 4200*

Average: Calls per hour per CSV/

Officer 1.55 1.12

COMMUNICATIONS

Zach McKenzie and Laura Peltier have completed 10 weeks of their 16-week training program. Communications Manager Dieck attended the 2013 NENA Development Conference in Orlando, Florida. This conference focused on Next Generation 9-1-1. There were many classes and discussions about the current and future needs of public safety. The conference provided the ability to share ideas about how to best address these concerns; drive the development of standards and best practices during focused, interactive working sessions; and, through these efforts, transform today’s limited-capability 9-1-1 system into the data-rich Next Generation 9-1-1 system that enables smarter and more effective emergency response. She had the chance to learn about what work has been done, thus far, and allow collaboration on Standard Operating Procedures and best practices. We interviewed for our current dispatcher vacancy and have selected a candidate to move forward in the process.

SUPPORT SERVICES DIVISION Page 7

RESPONSE TIME FOR PRIORITY 1 CALLS GOAL ATTAINED

The Communications Division will answer 911 calls within 12 seconds or less

90% 93%

The Communications Division will answer non-emergency calls within 20 seconds or less

90% 97%

The Communications Division will assign all Priority 1 calls (potential life threatening or major property damage) within 2 minutes of receipt

70% 75%

Response time for February Priority 1 calls – 168 calls/ 7:24

COMMAND STAFF INFORMATION

DIVISIONS

INVESTIGATIONS

Commander Ernst

Detectives

Forfeitures

Internal Affairs

Liquor enforcement

Organized Retail Crime

Property and Evidence

Property Crimes Unit (PCU)

Victims Assistance Unit

PATROL

Commander Lyons

Bike Units

Citizens’ Academy

Explorer program

K-9 Units

Patrol

Page 8

SPECIAL OPERATIONS

Commander Anderson

Animal Control

Community Policing

Community Safety Volunteers (CSVs)

Douglas County Regional SWAT

Hiring

Parking Enforcement

School Resource Officers (YESS program)

Special Events / Contracts

Traffic Unit

SUPPORT SERVICES

Commander Gorman

CIRSA

Communications Unit

Policy and Procedures

Purchasing—Firearms, Fleet, Uniforms

Records Unit

Technology

Training Coordinator

Pictured left to right (back row): Commander Lyons, Commander Gorman, Commander Anderson, Commander Ernst

Chief Cauley in forefront

100 Perry Street

Castle Rock, CO 80104

Phone: 303.663.6100 Fax: 303.663.6105 E-mail: [email protected]

Drug Hotline: 720.733.3517

Town of Castle Rock POLICE DEPARTMENT

MISSION

Our goal is to treat all persons equally and fairly, in accordance with the laws of the State of Colorado, so that we promote public trust and confidence in our community.

We work efficiently through the use of technology and con nually enhance our opera onal prac ces, based upon customer feedback and a review of industry best prac ces.

From the Chief’s Desk:

* Excellence * Dedication * Service

Page 9

Jack Cauley, Chief of Police

See police pages at: crgov.com TOWN GOVERNMENT/Town Services/Police

or Town employees may access via:

co-castlerockintranet.civicplus.com

The Public Works Department operates under the CAN DO philosophy - We are committed to doing the job right with a positive attitude while staying dedicated to meeting the needs of our Town values and continually searching for new opportunities to improve.

PUBLIC WORKS DEPARTMENT

Monthly Report – February 2013

Our Mission: To provide outstanding service, safety and

support for transportation infrastructure and

maintenance.

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1. North Meadows Drive Extension Project - An open house was held on February 26 at Castle View High School to bring the public up-to-date on this project (see below for more information). Town issued a Request for Proposal (RFP) to provide engineering construction management services to oversee the construction of the BNSF railroad bridge, geotechnical engineering services for the oversight and testing for the Town’s quality assurance materials testing and provide inspection services for the construction of the overlot grading and daily road construction for Phase 1. Phase: Design Budget: 2013 - $46.5M+ Construction Completion Date: End of 2015

2. Bridge Improvement Program – Replacement of the rails and end treatments for two (2) bridges in Castle Oaks. Phase: Construction Budget: 2013 - $163,000 Completion Date: March 8

East Plum Creek Stabilization – This is a joint project between Utilities Department and Public Works that requires installation of a drop structure along East Plum Creek just north of Plum Creek Pkwy Bridge and construction of bank stabilization with rip-rap and

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vegetation upstream from the proposed drop structure. Phase: Construction The contractor - completed installing the BMP’s required by the GESC plans. They also installed items necessary for dewatering the work site. Grading, riprap base, and 24” boulders were installed along the west side of the creek at the bottom of the slope from the west abutment of Plum Creek Parkway bridge. Grout along the 24” boulder wall has also been completed. Budget: 2013 - $305,000 ($243, 000 from Utilities and $62,000 from Public Works. Completion Date: April 2013

North Meadows Extension Open House Project Update

February 26 the Town with its partners (CDOT and Douglas County) hosted an open house project update at Castle View High School. Approximately 90 local residents were not deterred by the inclement weather and attended the open house. The open house had 22 stations that represented different areas of the project, allowing a one-on-one question and answer session between the attendees and the project experts at each station. Overall the Town and its partners considered this open house a success!

The 2013 Pavement Maintenance Program (PMP) will focus its efforts in the east regionalized area with additional work taking place on Gilbert Street, South Street and Downtown. All contract documents have been prepared and signed by the contractors. Town staff will present these items to the Public Works Commission on March 18 for their recommendation to Town Council. Staff will present these recommendations to Town Council on March 19.

An open house will be held on April 3 at the Rock Ridge Elementary in Founders Village. The Enderud Blvd. reconstruction will be the primary impact to the area but the entire scope of work will be presented with the proposed schedule.

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Example of Open House material:

Looking ahead –

The following table summarizes the permitting activities:

Public Works completed twenty-seven development

reviews in the month of February 2013. Included in the twenty-five submittals are fourteen first time applications and one pre-application. All reviews were completed by the date established by Development Services.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2012 10 16 5 19 15 16 13 25 17 16 26 32013 9 17

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1015202530

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Work continues on the 5-year regionalized area program. Proposed work in the 2014 “west” regionalized area has been generated.

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For the second month in a row, there was a decline in the number of taxi rides provided during the month as compared to February 2012. Douglas County Transit Solutions (DCTS) is operating a taxi voucher program that provides rides to work. Some of the work trips that the Town has been providing are now being provided by DCTS’s service.

Erica uses the taxi voucher program to get to work. As a single mom, she works hard to make ends meet. “The taxi program is a tremendous help as I try to provide for my son and pay all our bills. I cannot afford a car right now and if I had to pay a taxi to get work, I don’t know what I would do”

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2012 7 9 21 14 20 15 16 30 19 23 29 332013 18 27

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Number of Rides YTD 2013 vs. Number of Rides YTD 2012

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2012

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Transportation Services are provided for Castle Rock citizens who are senior citizens, have a disability that prevents them from driving, or do not have access to a vehicle. In February, there were 27 residents who used the service.

Rides are available for work, shopping or medical trips. Work trips are decreasing because DCTS also has a taxi program that provides rides to work.

Four more people registered for the program this month. Three of the

people who registered this month are living in temporary transitional housing as they are homeless. The program has helped them access badly needed jobs.

There are now a total of 178 people registered for the service.

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178

0

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# Using Registered

Number of Riders Using the Service vs. Number of

Riders Registered

9

8

10

Riders using the Service in February

Senior Disabled No Access to a Vehicle

Work 52%

Shopping 38%

Medical 10%

Ride Destinations in February

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The Senior Center provided 704 rides this month. The volunteer driver program provides rides to Castle Rock Residents age 50 and up as well as adults with disabilties. Service is available Monday through Friday from 9 am to 3 pm. Volunteer drivers provided 518 hours of service during the month. There is no service when the Senior Center is closed. The Center did not provide rides on three days in February due to being closed for a holiday and for two “snow” days.

Service for the “Rink at the Rock” concluded on February 8th. A total of 502 people rode the trolley on the “Trolley Rink Route” this ice skating season. One of the biggest supporters of the trolley is Finn Lefluer, located at 4th and Perry, who took this picture. Staff is in the process of finalizing the sponsorship contracts for 2013.

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In February the Signs and Markings Crew continued to repair damaged and missing signs and to also restock their supply of regulatory signs. The crew keeps approximately 5-10 spare signs on hand for emergency replacements. Ninety work orders were completed covering everything from sign installations and completing shop inventories to setting up work zones and straightening delineators. They also helped with over 100 utility locate requests and reprogramed the “school zone” flashers for the upcoming spring break period.

Founders Pkwy. Reconstruction

Colorado Department of Transportation (CDOT) is beginning to prepare for the reconstruction of Founders Pkwy., from Allen Way to Woodlands Blvd. While they do not have the necessary funding available at this time for the project, they hope to be able to begin work on the project within the next 1-2 years. The project will involve the complete removal and replacement of the pavement and revisions to the drainage system. The work is expected to cost in excess of $5M.

C-470 Corridor Improvements The C-470 Policy Committee has decided that the proposed corridor improvements should incorporate one “managed” lane in each direction, from I-25 to Kipling Pkwy. After considering a number of funding options for the project, the Committee decided that the new lanes would be “tolled”. No increase in sales taxes or property taxes within the impact area (approx. ½ mile to either side of the corridor) would be implemented. Work has already begun on determining the amount of funding that the tolling concept could produce. Work will soon begin on the review and necessary updates to the Environmental Assessment report. While no final schedule has been identified, the construction project is expected to be completed within the next 3-5 years.

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The Fleet Services Division continued to keep Castle Rock on the move this month. Fleet technicans billed 293 hours of total labor, and had a productivity percentage of 64.1%. Our goal of 70% was not met due to training. In addition 83% of all work orders were completed the same day. Fleet staff continues to evaluate bids for new vehicles and equipment that will be ordered in 2013. Fleet Services continues to review and evaluate our performance measures and have determined that equipment availability is one of the best benchmarks of how well the Fleet Services Division is operating. Additionally, Fleet Services uses other internal measures to evaluate performance on a daily basis. These internal measures are used to constantly adjust our operating procedures to ensure Fleet is functioning at the lowest possible cost and at the highest efficiency.

Downtime Duration Report

Fleet Services completed 83% of all work orders in the same day and 91.5% in less than two days.

0%

20%

40%

60%

80%

100%

YTD Feb-13 2012 Goal

98.6% 98.8% 97.3% 95% Equipment Availability

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

< 1 Day

1-2 Days

> 2 Day

> 2 Day

1 Day Goal

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Mike McKelvy, Fleet Technician, completing preventative maintenance on an F-150.

The Fleet Division staff completed a reorganization of shop floor equipment

to better utilize available space. In the process fleet added approximately 500

square feet of usable space. Staff is also in the process of reorganization of the

bulk fluids room.

This picture shows open area created by the reorganization of the shop floor.

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In the month of February, the Streets Division performed three (3) specific operations: • Gravel Road Maintenance • Street Sweeping • Snow and ice Control

Street Division performed gravel road maintenance on 11 lane miles in the Castle Oaks Subdivision.

Six snow storms occurred within the month of February (2/6, 2/14, 2/18, 2/20, 2/24, 2/26). The snow removal effort was performed utilizing personnel from Public Works, Utilities and the Parks Department. Staff also addressed safety issues from citizen request removing ice on 12.75 lane miles within the Town of Castle Rock.

During the month of March the Division will continue to address snow and ice concerns and sweeping the streets. Staff continues to monitor and prepare equipment for winter conditions. Goal Storm

1Storm

2Storm

3Storm

4Storm

5Storm

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72

48

24 24

48

72

48

Number of Hours After Snow Storm When Snow Piles Removed from Downtown

11

PUBL

IC W

ORKS

DEP

ARTM

ENT

Per current guidelines, residential streets get plowed when four inches of snow or more is predicted. “Storm 5” had 5.7 inches and all roads in Town were plowed. All other storms listed in these graphs had smaller accumulations than four inches and residential streets were not plowed.

To assist with air quality, the Denver Regional Council of Governments (DRCOG) mandates that jurisdictions sweep as much of our Town roads as possible within four working days once roads are completely clear of snow and relatively dry. When several storms occur within a short time, sweeping is typically not possible due to the snow still existing in the roads. The close proximity of the four out of the six storms in February did not permit sweeping operations to occur. However, sweeping operations were completed for two storms. Our goal of 40% was not met in the first storm due to two (2) of our brooms being in the shop for repairs.

Goal Storm 1 Storm 2

40%

21% 44%

% of Town Roads Swept Within 4-Working Days After Snow Storm

Goal Storm 1 Storm 2 Storm 3 Storm 4 Storm 5 Storm 6

6

3 3

2

4 4 4

Number of Hours After Snow Storm That Town Roads Were Plowed (February 2013)

UTILITIES DEPARTMENTUTILITIES DEPARTMENT Water - Water Resources - Wastewater - Stormwater

February 2013 Monthly Report

OUR VISION We will be a national leader among water utilities focused on customer satisfaction and delivering outstanding quality and value. OUR MISSION We provide our community with exceptional service that protects public health and balances social, environmental

and fiscal responsibilities in a sustainable manner.

CCTV Sewer Inspection Van by Jeanne Stevens, PE, Project Manager

During late 2012 Utilities received their new closed caption televising van (CCTV) and asset management software, which will allow staff to self-inspect and video survey the Town’s sewer mains, linking that data via the software to the Town’s ARCGIS utility mapping. The CCTV van, equipment and software cost approximately $190,000. During early January, crews be-gan using the van in earnest to gain experience with both the equipment and the software. Despite some learning curves and weather factors, in about 14 days of video work the crews inspected and televised over 30,000 linear feet of sewer pipe and responded to several emergency calls. During February, four crew members attended training and certification for NASSCO (National Association of Sewer Service Companies Organization) pipe, manhole and lateral inspection and coding. Equipping and training staff to perform these sewer inspections is expected to save the Town ap-proximately $50,000 in annual contractor fees and increase the amount of pipe inspected fivefold.

Loran DeLong and Zac Beavers man the CCTV van. The crew can monitor the inspection as it proceeds and note areas that require repairs or maintenance.

Routine inspection discovered a two-foot long hole in the top of the pipe, evidently caused by an electrical contractor. Three-phase primary electrical lines are visible in the hole. The utility company who installed these electrical lines is responsible for the cost of repairs.

CCTV crew set up at a manhole for a sewer main inspection.

Utilities reviewed 45 applications during this month. Average assigned due date by Development Services was 1.6 weeks. Utilities completed reviews in an average of 1.5 weeks. These applications included: 1 Annexation Plan 18 Construction Drawings 1 County Referral 3 Field Change Orders 1 Final Plat 2 Final PD Site Plans 7 Grading, Erosion and Sediment Control Plans

Plan Review Update by Sheri Scott, Plan Review Engineer 1 Low Impact GESC Plan

1 Lot Line Adjustment 1 Minor PD Amendment 3 Planned Development Plans 1 Plat 1 Preliminary Application 3 Site Development Plans 1 Use by Special Review The applications reviewed consisted of:

22 1st Submittals 14 2nd Submittals 9 Special reviews 2 Completed one week early 43 Completed on-time as scheduled

Drinking Water Compliance The Utilities Department will deliver water that meets or exceeds both Primary Drinking Water Regulations and Secondary Maximum Contaminant Levels 100% of the time. 60 routine bac-t’s were performed. All samples were within the parameters set forth by the Safe Drinking Water Act and Colorado Drinking Water Standards.

Fire Hydrants There were no hydrants out of service.

Pressure Adequacy < 1% of our customers will experience less than 43 pounds per square inch (psi) of pressure at the meter during normal operations. One pressure issue identified in the Escavera subdivision. Adjustments were made to the pressure reducing valves (PRV) and there were no other issues. There were two other pressure issues addressed and homeowners were instructed to check the PRV.

Drinking Water Supply Outages <5% of our customers will experience water outages for one or more event totaling more than 30 hours/year. No outages this month.

Sewer System Effectiveness <1% of our customers will experience a sewer backup caused by the utility’s sewer system per year. There were no sewer backups.

FFEBRUARYEBRUARY LLEVELSEVELS OFOF SSERVICEERVICE

Bulk Water Gallons Used: MTD 801,718 gal.; YTD 1,680, 616 gal. Meters Set: MTD 31; YTD 68

Quick facts Quick facts Quick facts for Februaryfor Februaryfor February

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