participatory design workshop for museums

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design for participation a museum workshop nina simon, museum 2.0 [email protected] @ninaksimon on twitter presented with gratitude to the University of Washington graduate museology program

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Presentation for museum exhibit and content developers on designing experiences for visitor participation. First presented in the context of a workshop for Seattle-area museums at the University of Washington on April 24, 2009. A Nina Simon/Museum 2.0 presentation.

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Page 1: Participatory Design Workshop for Museums

design for participationa museum workshop nina simon, museum 2.0

[email protected]@ninaksimon on twitter

presented with gratitude to the University of Washington graduate museology program

Page 2: Participatory Design Workshop for Museums

there are lots of ways people participate in museums...

Exploratorium Denver Art Museum International Spy Museum

Page 3: Participatory Design Workshop for Museums

today, we’re going to focus on social participation

and the social technology that supports it

Chicago History MuseumOntario Science Centre SFMOMA

Page 4: Participatory Design Workshop for Museums

what is social technology?

tools that enable people to create, share, and connect with each other

youtube overplot postsecret

Page 5: Participatory Design Workshop for Museums

Web Museums

Push Content yes yes

Multimedia yes yes

Interactive yes yes

Socially Networked

yes not yet...

the web is analogous to the museum

Page 6: Participatory Design Workshop for Museums

why look at the social web as a design model?

1. Because it’s a rapidly iterated content distributor

librarything

Page 7: Participatory Design Workshop for Museums

2. Because it’s a community “third place”

1. Because it’s a rapidly iterated content distributor

why look at the social web as a design model?

ravelry

Page 8: Participatory Design Workshop for Museums

“social networks consist of people who are connected by a shared object”

- Jyri Engeström, 2005

2. Because it’s a community “third place”

1. Because it’s a rapidly iterated content distributor

3. Because it’s organized around objects

why look at the social web as a design model?

flickr

Page 9: Participatory Design Workshop for Museums

2. Because it’s a community “third place”

1. Because it’s a rapidly iterated content distributor

3. Because it’s organized around objects

why look at the social web as a design model?

4. Because it’s engaging a large and diverse audience

Page 10: Participatory Design Workshop for Museums

what makes YouTube different?

Page 11: Participatory Design Workshop for Museums

old relationship new relationships

Authority is content provider Authority is platform provider

think relationships, not technology.

Page 12: Participatory Design Workshop for Museums

so how do we design comparable museum experiences?

personalize the experience

network aggregated actions of individuals

promote social object experiences

create platforms, not exhibits & programs

Page 13: Participatory Design Workshop for Museums

participation begins with “me”

Page 14: Participatory Design Workshop for Museums

not all participants are creators

\

Page 15: Participatory Design Workshop for Museums

facebook

deliver a personally relevant content stream

Page 16: Participatory Design Workshop for Museums

ilikemuseums.com

invite people in for their own reasons

Page 17: Participatory Design Workshop for Museums

offer legitimate, meaningful activities

http://online.ushmm.org/lodzchildren

Page 18: Participatory Design Workshop for Museums

offer tools for self-identification & interaction

Page 19: Participatory Design Workshop for Museums

design low-barrier entry points to creativity

Denver Art MuseumDenver Art Museum

Page 20: Participatory Design Workshop for Museums

networking individuals into an architecture of participation

Page 21: Participatory Design Workshop for Museums

“me-to-we” at work

librarything

Page 22: Participatory Design Workshop for Museums

take polling to the next level

Anne Frank House

Page 23: Participatory Design Workshop for Museums

find elegant ways to network existing transactions

Haarlem Oost branch library

Page 24: Participatory Design Workshop for Museums

reconsider floor programming and training

Ontario Science Centre

Page 25: Participatory Design Workshop for Museums

find ways to let users support each other

The Tech Virtual

Page 26: Participatory Design Workshop for Museums

activating exhibits as social objects

Page 27: Participatory Design Workshop for Museums

support personal, inviting, intriguing objects

London Science MuseumUW rockstar

Page 28: Participatory Design Workshop for Museums

create social infrastructure for interaction

lab.signtific.org

Page 29: Participatory Design Workshop for Museums

find new ways to evaluate success

Science Museum of Minnesota

Page 30: Participatory Design Workshop for Museums

designing platforms, not exhibits

Page 31: Participatory Design Workshop for Museums

define the participatory powers clearly

Minnesota History Center

Page 32: Participatory Design Workshop for Museums

give away the fun parts, keep the hard parts

The Tech Virtual

Page 33: Participatory Design Workshop for Museums

use an infrastructure that reflects your values

Page 34: Participatory Design Workshop for Museums

create multiple inroads for different kinds of participants

Smithsonian American Art Museum

Page 35: Participatory Design Workshop for Museums

use storytelling devices that invite everyone to contribute

World Without Oil

Page 36: Participatory Design Workshop for Museums

and now... a break.and a question.

what current program, exhibit, or project is a natural starting point for exploring participatory potential?

Page 37: Participatory Design Workshop for Museums

let’s do it!

personalize the experience?

network aggregated actions of individuals?

promote social object experiences?

design exhibits/programs as platforms?

how can you...