[oval tokyo 2008] team enif
DESCRIPTION
Final presentation for Our Vision for Asian Leadership (OVAL) International Business ContestTRANSCRIPT
UnifAsia
UnifAsia Travel Agency
www.unifasia.com
More Assistance, more Harmonious society.
23/4/8 1 Team Enif Presents
About UnifAsia
Target--Japanese Seniors & disabled people who are in
need of physical assistance and are under good economic condition.
Positioning--We are a travel agency that offers highly personal
and customized premium travel plans for our customers.
23/4/8 UnifAsia2
Contents
23/4/8
1 Description of Business
2 Market Analysis
3 Operation and Marketing Plan
4 Financial Plan
5 Future Vision
3 UnifAsia
Description of Business
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1 Description of Business
UnifAsia
Japanese People Who Travel—divided by age groups
Source: Japan Association of Travel Agents
Description of Business
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Getting Started by Finding the Demand
5
Description of Business
23/4/8 6 UnifAsia
Description of Business
Key Word: Senior People Disabled People Traveling
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We see the increasing demand, and the shortage of supplies.
We see the increasing demand, and the shortage of supplies.
UnifAsia
Description of Business
Our service—7 steps
Customers contact with the company (within 1 month)
Customers contact with the company (within 1 month)
Giving consulting to the customers
Giving consulting to the customers
sending the initial organized plan a week later
sending the initial organized plan a week later
Hear their opinions about the plan
Hear their opinions about the plan
Finalize the planFinalize the plan
They travel with our employees!!!
They travel with our employees!!!
FeedbackFeedback
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Description of Business
Business Model
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Our companyOur companyOur companyOur company
Tour guideTour guideTour guideTour guide Care takerCare takerCare takerCare taker
Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people
Empl
oym
ent
Empl
oym
ent
CustomersCustomersCustomersCustomers
Staff Staff DatabaseDatabase
Staff Staff DatabaseDatabase
Don
atio
n
Don
atio
n
Profitable Profitable OrganizationsOrganizations
Profitable Profitable OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”
Promote
Promote
Customized choices
Customized choices
9 UnifAsia
Description of Business
Packaged (Standard) program
Provide for a high-demand season Provided for groups Offered at a cheaper price compared to customized
program
Customized program
Provided mainly for individuals Planning with our customers and decide a tailor-made
traveling schedule according to their will
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2 types of choices
10 UnifAsia
Description of Business
Concept Definition
Personal & customized
CSR concern
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Market Analysis
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2 Market Analysis
UnifAsia
Market Analysis
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SupplierSupplier
The Industry
13 UnifAsia
Market Analysis
Segmentation and Targeting
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High quality
ExpensiveCheap
Low quality
UnifAsiaUnifAsiaUnifAsiaUnifAsia
Existing Existing Travel Travel
AgenciesAgencies
Existing Existing Travel Travel
AgenciesAgencies
Other Other Caring Caring
FacilitiesFacilities
Other Other Caring Caring
FacilitiesFacilities
UnifAsia
Market Analysis Marketing Mix
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•Ads and Ads and Info withInfo with
strong focusstrong focus•Face to FaceFace to Face
SchedulingScheduling
•Ads and Ads and Info withInfo with
strong focusstrong focus•Face to FaceFace to Face
SchedulingScheduling
•2 professionals 2 professionals for every tripfor every trip
•““Partner Ship”Partner Ship”MaintenanceMaintenance
•MarketingMarketing
•2 professionals 2 professionals for every tripfor every trip
•““Partner Ship”Partner Ship”MaintenanceMaintenance
•MarketingMarketing
•Choice--Choice--Standard &Standard &PackagedPackaged•FeedbackFeedback•On-trip callsOn-trip calls
•Choice--Choice--Standard &Standard &PackagedPackaged•FeedbackFeedback•On-trip callsOn-trip calls
•CustomizedCustomized•InteractiveInteractive•Personal carePersonal care
•CustomizedCustomized•InteractiveInteractive•Personal carePersonal care
15 UnifAsia
Operation and Marketing Plan
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3 Operation and Marketing Plan
UnifAsia
Our companyOur companyOur companyOur company
Tour guideTour guideTour guideTour guide Care giverCare giverCare giverCare giver
Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people
Empl
oym
ent
Empl
oym
ent
CustomersCustomersCustomersCustomers
Staff Staff DatabaseDatabase
Staff Staff DatabaseDatabase
Don
atio
n
Don
atio
n
Profitable Profitable OrganizationsOrganizations
Profitable Profitable OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”
Operation Plan
Promote
Promote
Customized choices
Customized choices
23/4/8 17 UnifAsia
Operation Plan
23/4/8
““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”Profitable Profitable OrganizationsOrganizations
Profitable Profitable OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
Airlines and insurance companies
Travel agencies in China and Korea
NGO, NPOsSocial Services Government
18 UnifAsia
Our companyOur companyOur companyOur company
Tour guideTour guideTour guideTour guide Care takerCare takerCare takerCare taker
Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people
Empl
oym
ent
Empl
oym
ent
CustomersCustomersCustomersCustomers
Staff Staff DatabaseDatabase
Staff Staff DatabaseDatabase
Don
atio
n
Don
atio
n
Profitable Profitable OrganizationsOrganizations
Profitable Profitable OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
Non-profit Non-profit OrganizationsOrganizations
““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”
Operation Plan
Promote
Promote
Customized choices
Customized choices
23/4/8 19 UnifAsia
Staff Staff DatabaseDatabase
Staff Staff DatabaseDatabase
Operation Plan
Tour guideTour guideTour guideTour guide
Care giverCare giverCare giverCare giver
Full-timeFull-timeFull-timeFull-time Part-timePart-timePart-timePart-time
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40%TG of our own co.;
Contracted TG from “Partner Ship”
60%Volunteers from NGOs;
University students;Interns
70%Experienced CTs from other co. (Hired with a
higher wage)
30%Interns;
Semi-professional volunteers from NGOs
expensive cheap
UnifAsia
Marketing Plan
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PricePricePricePrice
For the initial years, we will offer the customized tour plans for 70,000 yen as starting point for domestic traveling and 145,000 yen for international traveling to East Asian countries.
Average Price of Tour Plans
*Price includes full travel fee*Price subject to change according to economical situation of
Japan*+ Additional prices apply for optional services-Door to Door service: -Consultation at home outside Kanto areas: 1,500yen for
additional 10 kilometers. (Free ‘at home’ consultation service for Kanto area residents
within 60 Kilometers)UnifAsia
Marketing Plan
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PlacePlacePlacePlace
UnifAsia
Marketing Plan
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PromotionPromotionPromotionPromotion
Our objective is to:Get the word of mouth out and get our
company knownThere are similar tour agencies in Japan but
there isn’t one company that is true market leader. Therefore, we will differentiate with them by providing our professional and premium service and active marketing.
After we succeed in realizing this,“We will be the leader in the disabled tour
industry”.
UnifAsia
Marketing Plan
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PromotionPromotionPromotionPromotion
Marketing options:Work with our partners to establish good relationship/ get word of mouth out and get news out
Holding supporting events such as seminars to seniors, disabled, society
Spokesperson for the company
Good after service- give personal letters, and give out brochures
Charity bazaar
Hand out leaflets or posters on social services UnifAsia
Financial Plan
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4 Financial Plan
UnifAsia
Financial Plan
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Start-up Budget (In JPY)
Jan. 2009 Feb. 2009 March. 2009
Cash Needed % of Total Cash Needed % of Total Cash Needed % of Total
Monthly Costs
Salary 4,000,000 4% 4,200,000 14% 4,218,000 12%
Rent 2,000,000 2% 1,200,000 4% 1,054,500 3%
Sales and Marketing - 18,000,000 60% 22,847,500 65%
Platform Operation 30,000,000 30% 6,000,000 20% 6,327,000 18%
Miscellaneous 2,000,000 2% 600,000 2% 703,000 2%
Subtotal 38,000,000 38% 30,000,000 100% 35,150,000 100%
One-Time Costs
Fixtures and Equipment 20,000,000 20% - - Installation charges 5,000,000 5% - - Legal and other professional fees 10,500,000 10.00% - - Promotion Activities for opening 24,000,000 24.00% - - Cash 2,000,000 2% - - Miscellaneous 1,000,000 1% - -
Subtotal 62,500,000 62% - - Totals 100,000,000 100% 30,000,000 100% 35,150,000 100%
Start-up Budget
UnifAsia
Financial Plan
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Pro Forma Income Statement
27
Pro Forma Income Statement (In JPY)
2009 2010 2011 2012 2013
Revenue 110,100,000
121,110,000
133,221,000
146,543,100
161,197,410
Cost of Revenue 66,060,000
70,243,800
73,271,550
76,202,412
77,374,757
Gross Margin 44,040,000
50,866,200
59,949,450
70,340,688
83,822,653
Operating Expenses:
Sales and Marketing 16,515,000
12,111,000
13,322,100
14,654,310
16,119,741
Administrative Expenses 13,212,000
14,533,200
15,986,520
17,585,172
19,343,689
Service Development 3,303,000 3,633,300 3,996,630
4,396,293 4,835,922
Depreciation and Amortization 2,202,000 2,422,200 2,664,420
2,930,862 3,223,948
Partner Ship project expenses 5,505,000 6,055,500 6,661,050
7,327,155 8,059,871
Miscellaneouce expenses 1,101,000 1,211,100 1,332,210
1,465,431 1,611,974
Total Expenses 41,838,000
39,966,300
43,962,930
48,359,223
53,195,145
Net Profit 2,202,000 10,899,900
15,986,520
21,981,465
30,627,508
Net Profit/Revenue 2% 9% 12% 15% 19%
UnifAsia
Financial Plan
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Future Vision
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5 Future Vision
UnifAsia
Future Vision
Change the perception of the society toward seniors and disabled people
Give back to society through CSR business
Promote self confidence and independence
Harmonious society
UnifAsia
UnifAsiawww.unifasia.com
More Assistance, more Harmonious society.
23/4/8 31 UnifAsia