[oval tokyo 2008] team enif

31
UnifAsia UnifAsia Travel Agency www.unifasia.com More Assistance, more Harmonious society. 22/6/6 1 Team Enif Presents

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Final presentation for Our Vision for Asian Leadership (OVAL) International Business Contest

TRANSCRIPT

Page 1: [Oval Tokyo 2008] Team Enif

UnifAsia

UnifAsia Travel Agency

www.unifasia.com

More Assistance, more Harmonious society.

23/4/8 1 Team Enif Presents

Page 2: [Oval Tokyo 2008] Team Enif

About UnifAsia

Target--Japanese Seniors & disabled people who are in

need of physical assistance and are under good economic condition.

Positioning--We are a travel agency that offers highly personal

and customized premium travel plans for our customers.

23/4/8 UnifAsia2

Page 3: [Oval Tokyo 2008] Team Enif

Contents

23/4/8

1 Description of Business

2 Market Analysis

3 Operation and Marketing Plan

4 Financial Plan

5 Future Vision

3 UnifAsia

Page 4: [Oval Tokyo 2008] Team Enif

Description of Business

23/4/8 4

1 Description of Business

UnifAsia

Page 5: [Oval Tokyo 2008] Team Enif

Japanese People Who Travel—divided by age groups

Source: Japan Association of Travel Agents

Description of Business

23/4/8 UnifAsia

Getting Started by Finding the Demand

5

Page 6: [Oval Tokyo 2008] Team Enif

Description of Business

23/4/8 6 UnifAsia

Page 7: [Oval Tokyo 2008] Team Enif

Description of Business

Key Word: Senior People Disabled People Traveling

23/4/8 7

We see the increasing demand, and the shortage of supplies.

We see the increasing demand, and the shortage of supplies.

UnifAsia

Page 8: [Oval Tokyo 2008] Team Enif

Description of Business

Our service—7 steps

Customers contact with the company (within 1 month)

Customers contact with the company (within 1 month)

Giving consulting to the customers

Giving consulting to the customers

sending the initial organized plan a week later

sending the initial organized plan a week later

Hear their opinions about the plan

Hear their opinions about the plan

Finalize the planFinalize the plan

They travel with our employees!!!

They travel with our employees!!!

FeedbackFeedback

23/4/8 8 UnifAsia

Page 9: [Oval Tokyo 2008] Team Enif

Description of Business

Business Model

23/4/8

Our companyOur companyOur companyOur company

Tour guideTour guideTour guideTour guide Care takerCare takerCare takerCare taker

Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people

Empl

oym

ent

Empl

oym

ent

CustomersCustomersCustomersCustomers

Staff Staff DatabaseDatabase

Staff Staff DatabaseDatabase

Don

atio

n

Don

atio

n

Profitable Profitable OrganizationsOrganizations

Profitable Profitable OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”

Promote

Promote

Customized choices

Customized choices

9 UnifAsia

Page 10: [Oval Tokyo 2008] Team Enif

Description of Business

Packaged (Standard) program

Provide for a high-demand season Provided for groups Offered at a cheaper price compared to customized

program

Customized program

Provided mainly for individuals Planning with our customers and decide a tailor-made

traveling schedule according to their will

23/4/8

2 types of choices

10 UnifAsia

Page 11: [Oval Tokyo 2008] Team Enif

Description of Business

Concept Definition

Personal & customized

CSR concern

23/4/8 11 UnifAsia

Page 12: [Oval Tokyo 2008] Team Enif

Market Analysis

23/4/8 12

2 Market Analysis

UnifAsia

Page 13: [Oval Tokyo 2008] Team Enif

Market Analysis

23/4/8

SupplierSupplier

The Industry

13 UnifAsia

Page 14: [Oval Tokyo 2008] Team Enif

Market Analysis

Segmentation and Targeting

23/4/8 14

High quality

ExpensiveCheap

Low quality

UnifAsiaUnifAsiaUnifAsiaUnifAsia

Existing Existing Travel Travel

AgenciesAgencies

Existing Existing Travel Travel

AgenciesAgencies

Other Other Caring Caring

FacilitiesFacilities

Other Other Caring Caring

FacilitiesFacilities

UnifAsia

Page 15: [Oval Tokyo 2008] Team Enif

Market Analysis Marketing Mix

23/4/8

•Ads and Ads and Info withInfo with

strong focusstrong focus•Face to FaceFace to Face

SchedulingScheduling

•Ads and Ads and Info withInfo with

strong focusstrong focus•Face to FaceFace to Face

SchedulingScheduling

•2 professionals 2 professionals for every tripfor every trip

•““Partner Ship”Partner Ship”MaintenanceMaintenance

•MarketingMarketing

•2 professionals 2 professionals for every tripfor every trip

•““Partner Ship”Partner Ship”MaintenanceMaintenance

•MarketingMarketing

•Choice--Choice--Standard &Standard &PackagedPackaged•FeedbackFeedback•On-trip callsOn-trip calls

•Choice--Choice--Standard &Standard &PackagedPackaged•FeedbackFeedback•On-trip callsOn-trip calls

•CustomizedCustomized•InteractiveInteractive•Personal carePersonal care

•CustomizedCustomized•InteractiveInteractive•Personal carePersonal care

15 UnifAsia

Page 16: [Oval Tokyo 2008] Team Enif

Operation and Marketing Plan

23/4/8 16

3 Operation and Marketing Plan

UnifAsia

Page 17: [Oval Tokyo 2008] Team Enif

Our companyOur companyOur companyOur company

Tour guideTour guideTour guideTour guide Care giverCare giverCare giverCare giver

Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people

Empl

oym

ent

Empl

oym

ent

CustomersCustomersCustomersCustomers

Staff Staff DatabaseDatabase

Staff Staff DatabaseDatabase

Don

atio

n

Don

atio

n

Profitable Profitable OrganizationsOrganizations

Profitable Profitable OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”

Operation Plan

Promote

Promote

Customized choices

Customized choices

23/4/8 17 UnifAsia

Page 18: [Oval Tokyo 2008] Team Enif

Operation Plan

23/4/8

““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”Profitable Profitable OrganizationsOrganizations

Profitable Profitable OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

Airlines and insurance companies

Travel agencies in China and Korea

NGO, NPOsSocial Services Government

18 UnifAsia

Page 19: [Oval Tokyo 2008] Team Enif

Our companyOur companyOur companyOur company

Tour guideTour guideTour guideTour guide Care takerCare takerCare takerCare taker

Senior and Disabled peopleSenior and Disabled peopleSenior and Disabled peopleSenior and Disabled people

Empl

oym

ent

Empl

oym

ent

CustomersCustomersCustomersCustomers

Staff Staff DatabaseDatabase

Staff Staff DatabaseDatabase

Don

atio

n

Don

atio

n

Profitable Profitable OrganizationsOrganizations

Profitable Profitable OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

Non-profit Non-profit OrganizationsOrganizations

““Partner Ship”Partner Ship”““Partner Ship”Partner Ship”

Operation Plan

Promote

Promote

Customized choices

Customized choices

23/4/8 19 UnifAsia

Page 20: [Oval Tokyo 2008] Team Enif

Staff Staff DatabaseDatabase

Staff Staff DatabaseDatabase

Operation Plan

Tour guideTour guideTour guideTour guide

Care giverCare giverCare giverCare giver

Full-timeFull-timeFull-timeFull-time Part-timePart-timePart-timePart-time

23/4/8 20

40%TG of our own co.;

Contracted TG from “Partner Ship”

60%Volunteers from NGOs;

University students;Interns

70%Experienced CTs from other co. (Hired with a

higher wage)

30%Interns;

Semi-professional volunteers from NGOs

expensive cheap

UnifAsia

Page 21: [Oval Tokyo 2008] Team Enif

Marketing Plan

23/4/8 21

PricePricePricePrice

For the initial years, we will offer the customized tour plans for 70,000 yen as starting point for domestic traveling and 145,000 yen for international traveling to East Asian countries.

Average Price of Tour Plans

*Price includes full travel fee*Price subject to change according to economical situation of

Japan*+ Additional prices apply for optional services-Door to Door service: -Consultation at home outside Kanto areas: 1,500yen for

additional 10 kilometers. (Free ‘at home’ consultation service for Kanto area residents

within 60 Kilometers)UnifAsia

Page 22: [Oval Tokyo 2008] Team Enif

Marketing Plan

23/4/8 22

PlacePlacePlacePlace

UnifAsia

Page 23: [Oval Tokyo 2008] Team Enif

Marketing Plan

23/4/8 23

PromotionPromotionPromotionPromotion

Our objective is to:Get the word of mouth out and get our

company knownThere are similar tour agencies in Japan but

there isn’t one company that is true market leader. Therefore, we will differentiate with them by providing our professional and premium service and active marketing.

After we succeed in realizing this,“We will be the leader in the disabled tour

industry”.

UnifAsia

Page 24: [Oval Tokyo 2008] Team Enif

Marketing Plan

23/4/8 24

PromotionPromotionPromotionPromotion

Marketing options:Work with our partners to establish good relationship/ get word of mouth out and get news out

Holding supporting events such as seminars to seniors, disabled, society

Spokesperson for the company

Good after service- give personal letters, and give out brochures

Charity bazaar

Hand out leaflets or posters on social services UnifAsia

Page 25: [Oval Tokyo 2008] Team Enif

Financial Plan

23/4/8 25

4 Financial Plan

UnifAsia

Page 26: [Oval Tokyo 2008] Team Enif

Financial Plan

23/4/8 26

Start-up Budget (In JPY)            

Jan. 2009 Feb. 2009 March. 2009

Cash Needed % of Total Cash Needed % of Total Cash Needed % of Total

Monthly Costs

Salary 4,000,000 4% 4,200,000 14% 4,218,000 12%

Rent 2,000,000 2% 1,200,000 4% 1,054,500 3%

Sales and Marketing - 18,000,000 60% 22,847,500 65%

Platform Operation 30,000,000 30% 6,000,000 20% 6,327,000 18%

Miscellaneous 2,000,000 2% 600,000 2% 703,000 2%

Subtotal 38,000,000 38% 30,000,000 100% 35,150,000 100%

One-Time Costs

Fixtures and Equipment 20,000,000 20% - - Installation charges 5,000,000 5% - - Legal and other professional fees 10,500,000 10.00% - - Promotion Activities for opening 24,000,000 24.00% - - Cash 2,000,000 2% - - Miscellaneous 1,000,000 1% - -

Subtotal 62,500,000 62% - - Totals 100,000,000 100% 30,000,000 100% 35,150,000 100%

Start-up Budget

UnifAsia

Page 27: [Oval Tokyo 2008] Team Enif

Financial Plan

23/4/8

Pro Forma Income Statement

27

Pro Forma Income Statement (In JPY)

         

2009 2010 2011 2012 2013

Revenue 110,100,000

121,110,000

133,221,000

146,543,100

161,197,410

Cost of Revenue 66,060,000

70,243,800

73,271,550

76,202,412

77,374,757

Gross Margin 44,040,000

50,866,200

59,949,450

70,340,688

83,822,653

Operating Expenses:

Sales and Marketing 16,515,000

12,111,000

13,322,100

14,654,310

16,119,741

Administrative Expenses 13,212,000

14,533,200

15,986,520

17,585,172

19,343,689

Service Development 3,303,000 3,633,300 3,996,630

4,396,293 4,835,922

Depreciation and Amortization 2,202,000 2,422,200 2,664,420

2,930,862 3,223,948

Partner Ship project expenses 5,505,000 6,055,500 6,661,050

7,327,155 8,059,871

Miscellaneouce expenses 1,101,000 1,211,100 1,332,210

1,465,431 1,611,974

Total Expenses 41,838,000

39,966,300

43,962,930

48,359,223

53,195,145

Net Profit 2,202,000 10,899,900

15,986,520

21,981,465

30,627,508

Net Profit/Revenue 2% 9% 12% 15% 19%

UnifAsia

Page 28: [Oval Tokyo 2008] Team Enif

Financial Plan

23/4/8 28 UnifAsia

Page 29: [Oval Tokyo 2008] Team Enif

Future Vision

23/4/8 29

5 Future Vision

UnifAsia

Page 30: [Oval Tokyo 2008] Team Enif

Future Vision

Change the perception of the society toward seniors and disabled people

Give back to society through CSR business

Promote self confidence and independence

Harmonious society

UnifAsia

Page 31: [Oval Tokyo 2008] Team Enif

UnifAsiawww.unifasia.com

More Assistance, more Harmonious society.

23/4/8 31 UnifAsia