ota sim presentation[1]

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Over-the-Air Platform

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Page 1: OTA SIM Presentation[1]

Over-the-Air

Platform

Page 2: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 2

Why is SIM OTA so important ?

Why is SIM OTA so important ?

SIM/USIMs are controlled by the operator A very secure area compared to handsets

Customer loyalty Provide new services with DSTK

Get control of the phone book Backup the SIM phonebook

Maximise roaming revenue PLMN update necessary

Close to the customer Over the Air or at the Point of Sale

Page 3: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 3

More than 10 years of Sicap OTA

More than 10 years of Sicap OTA

1994 1995 1996 1997 19981999

> 10 years experience in Over-the-Air solutions> 10 years experience in Over-the-Air solutions

FirstDemo

of AOCsolution

incl.OTA

Launch:OTAas a

part ofPPB

solution

OTA

OTA as a part of the PPB solution

PortugalItaly

Page 4: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 4

10 years of Sicap OTA10 years of Sicap OTA

2000 2001 2002 2003 2004 2005 2006

> 10 years experience in Over-the-Air solutions> 10 years experience in Over-the-Air solutions

OTA/RAMPoS Card

Reader Integration

OTA incl. RFM / RAM, PLMN, STK OTA 6.1 Dynamic

STK

POS

Portugal Malta Italy

Japan

OTA 6.0

DMSADD

Page 5: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 5

Flexibility through independence

Flexibility through independence

Completely SIM and SMSC vendor independent

Sicap supports all 03.48 / 23.048 SIM vendors no development you simply load a new profile

Additional legacy libraries for Incard Giesecke & Devrient XponCard / DZ-Graphium Axalto Gemplus Oberthur / De La Rue / Philips Orga Sagem Solaic Bull OPI standard

Page 6: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 6

OTA – The Modular System

OTA – The Modular System Sicap's OTA provides

highest flexibility and full control

>10 years of experience in the area of "Over-the-Air"

Working together with strong partners

Sicap's OTA can boost your business and improve Customer Loyalty

Phonebook

Backup

Pointof Sale

RemoteFile

MgmtRemote

Appl.Mgmt

BIPCAT_TP

DynamicSIM

Toolkit

Billing CopySIM

OTASIM

USIM

Page 7: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 7

OTA core functionalityOTA core functionality

Modularity OTA – Security Module SCM – SIM Content Module Kernel – Background Services

Sicap Application Framework Administrator / Customer Care GUI End User GUI

Interfaces Corba based for full functionality

Base for all optional modules

Page 8: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 8

Remote File ManagementRemote File Management

Management and download of all files, e.g.for SIM, USIM or any other application

Examples of most common files Phonebook (ADN / FDN ) Roaming partner list (PLMN or FPLMN) Service Provider Name (SPN) SIM Toolkit Menu files (proprietary files) USIM MSISDN Assistant roaming (USIM OPLMNwact) Access control (USIM ACC)

Batch processing and single downloads

Predefined Content Templates

Page 9: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 9

Remote Applet Management

Remote Applet Management

Java Applet and STK applet Management

Management, download, install, uninstall and delete of any applet on the SIM card

Download of new servicesto the SIM card, e.g. Phone book backup IMEI triggering DSTK menues Operator specific

services, etc.Text is fully configurable.Can be sent as SMS or Flash SMS

Page 10: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 10

Dynamic SIM Toolkit 1/2Dynamic SIM Toolkit 1/2

Flexible, Dynamic SIM toolkit solution in terms of Offering new services Updating existing services Removing services Tailored services for various segments

Increase the loyalty of the subscribers

Increase the ARPU of the subscribers

Have a flexible marketing tool for push campaigns

Supports personal favorites

Supports customers language – multiple language support

Reach the customer by Web – WAP - PoS

Page 11: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 11

Dynamic SIM Toolkit 2/2Dynamic SIM Toolkit 2/2

Simple Menu adaptation flow via SMS

Page 12: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 12

Phone Book BackupPhone Book Backup

Backup and restore SIM phonebook when Phone is stolen or lost Phone book is messed up or to store important personal contacts

at a safe place

Manual or automatic scheduled backup

Adapt back-up content on server via Web

Multiple Bearers possible SMS BIP – Bearer Independent Protocol

Optimized for SMS transmission

Page 13: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 13

Card Reader at Point of Sale

Card Reader at Point of Sale

Point of Sale Integration

Download any content at POS Files Applets STK Menus

Interface to a card reader for seamless update of (U)SIMcontent

IE and ActiveX solution (no installation on PC)

Capable to support thousands of operator shops

Page 14: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 14

Copy SIM at Point of SaleCopy SIM at Point of Sale

Copy important content from one SIM to another e.g. SIM exchange e.g. restore ADN backup in case of stolen SIM

Store content on the server backup / restore

In combination with download at POS In combination with Sicap POS solution

for handsets copy SMS, MMS, tasks, email supports copy between different handset

vendors and types

Page 15: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 15

Resource Management System

Resource Management System

RMS automates and facilitates the entire lifecycle process

RMS supports the planning, ordering and provisioning of (U)SIM cards End equipment Numbers

Maintains supplier information

Single mouse-click provisioning for all related systems (OTA, Billing, HLR, etc.) For a batch or individual resources

Protocol conversion from output file to provided server Eliminates human errors in resource provisioning RMS ensures the overall security and data integrity of the resource

lifecycle management process

Page 16: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 16

BenefitsBenefits

Sicap OTA unlocks the full potential of SIM Remote file and applet management

Sicap OTA is the secure and reliable link between your system application and the mobile equipment

Sicap OTA enables the access for all parties involved (End-User, Group-User, Fleet management, PoS, Admin)

Page 17: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 17

...more Benefits...more Benefits

Future proof – 3G UICC/USIM enabled

Sicap's OTA is totally SIM vendor-independent

Sicap’s roadmap follows the latest technologies & standards

Provides open API‘s towards 3rd party systems

Used by operators with 100’000to over 30’000’000 subscribers

Page 18: OTA SIM Presentation[1]

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OTA PlatformOTA Platform

Page 19: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 19

OTA Flexible ArchitectureOTA Flexible Architecture

Page 20: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 20

General OTA functionsGeneral OTA functions

Gateway for exchanging encrypted SMS messages based on GSM 03.48 / 3GPP 23.048 encryption

SIM Card specific encryption using proprietary SIM manufacturer libraries

Database of OTA keys (KIC, KID, KIK)

Counter Management of keys

Page 21: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 21

Sicap SIM supportSicap SIM support

Sicap 03.48 & 23.048 library – certified SIM Giesecke&Devrient StarSIM 2G, UniverSIM 3G Incard Mokard 2G, Mokard 3G I’M Technologies Atrium 3G Axalto Simera3, USimera Gemplus GemXplore 2G & 3G & Xpresso Oberthur Synphonic 2G & 3G Orga SIMtelligence, USIMtelligence XponCard SIM Watchdata TimeCOS Bluefish BlueSIM/BlueUniverse Sagem SIM

Page 22: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 22

Sicap SIM supportSicap SIM support

Sicap legacy libraries – certified SIM Giesecke&Devrient StarSIM OTASS Incard Incard proprietary library Axalto Schlumberger Activa&Simera2 Gemplus GemX 96&98 (ESMS1+2) Oberthur De La Rue & Philips library Orga Phase 2 / 2+ XponCard DZ-Graphium library Bull Bull proprietary library Sagem Sagem proprietary library Solaic Solaic proprietary library OPI standard Vodafone Italy proprietary

Additional libraries can be integrated

Page 23: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 23

General SCM functionsGeneral SCM functions

Database of managed SIM content (files/applets)

Remote file management

Remote Java/STK applicationmanagement

Configuration management of all SIM profiles

Batch processing for fleet management

End User interaction for e.g.phonebook maintenance

Page 24: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 24

OTA Platform FeaturesOTA Platform Features

Download Modes Individual download

Content of individual SIM is edited and downloaded to a SIM

Content Template download Content of a Content Template is

downloaded to a group of SIM‘s Scheduled batch download Fleet management

Silent (envelop) / not silent (update) Proof of Receipt support Validity Period configurable

Page 25: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 25

OTA InterfacesOTA Interfaces

SIM Download Management API

Corba (OmniOrb 4.0.3) interface

Initiating and handling of file - or applet download

Control the downloads / batch processes

SOAP/XML interface optionally available Example of available functions:

Manage SIM/USIM groups Manage content templates Manage downloads for single and batch downloads

Page 26: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 26

ConclusionsConclusions Sicap’s SIM OTA platform meets

multiple requirements Flexible tool offering services for

Operator End User

DSTK - quick return on investment Sicap follows the latest technologies &

standards

Used by operators with 100’000to over 50’000’000 subscribers

Sicap provides the solution you need

Page 27: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 27

BIP – technical overviewBIP – technical overview

Idea Broaden the access-channel towards the SIM Enable real 2-way communication with the SIM Make use of the best available bandwidth

for the SIM

Transport Bearers OTA

SMS GPRS or 3G packet service

PC (Web) downloads IrDA (Infrared port) Bluetooth

Page 28: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 28

BIP – technical overviewBIP – technical overview

BIP is an extension of Toolkit Commandsto transport data packets from/to the mobile phone:

OPEN CHANNEL CLOSE CHANNEL RECEIVE DATA SEND DATA GET CHANNEL STATUS DATA AVAILABLE EVENT CHANNEL STATUS EVENT

Page 29: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 29

BIP – technical overviewBIP – technical overview

SAT „open channel“

OTA SMS „open channel“

Page 30: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 30

BIP – technical overviewBIP – technical overview

CAT_TP (or 03.48)

03.48 Security Layer

Application Data

Page 31: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 31

BIP – technical overviewBIP – technical overview

Possibility 1: CAT_TP on UDP Protocol stack for reliability is on the SIM Security (03.48) is part of the CAT_TP specifications Application access to CAT_TP not yet standardized UDP works fine on most phones Needs high performance SIM

All confirmations through SIM mobile bottleneck Timeouts and repetition counters implemented on SIM

CAT_TPon

UDP

Page 32: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 32

BIP – technical overviewBIP – technical overview

Possibility 2: CAT_TP on TCP Overhead due to TCP and CAT_TP stack Security (03.48) is part of the CAT_TP specifications Application access to CAT_TP not yet standardized TCP can cause some troubles on some phones Need to allocate ports on server side Needs high performance SIM

All confirmations through SIM mobile bottleneck Timeouts and repetition counters implemented on SIM

CAT_TPon

UDP

Page 33: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 33

BIP – technical overviewBIP – technical overview

Possibility 3: TCP and 03.48 Data reliability ensured by mobile phone (used for WAP) Security (03.48) is NOT yet specified BIP access to TCP must be supported by mobiles Application access to TCP and 03.48 is not specified TCP can cause some troubles on some phones Needs medium performing SIM

All confirmations handled by the mobile Timeouts and repetition counters handled by TCP

03.48on

TCP

Page 34: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 34

BIP – technical overviewBIP – technical overview

Sicap recommend CAT_TP on UDP due to standards

CAT_TPon

UDP

03.48on

TCP

CAT_TPon

TCP

Page 35: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 35

Advantages of BIPAdvantages of BIP

Speed of service ! Large improvement from GPRS to SMS

theoretic up to 100 times Example Phonebook Backup/Restore of 250 entries

SMS: Around 150 SMS and maybe 10 min to 1 hour of time BIP: 90 seconds for backup, 60 seconds for restore

User experience ! Updates for large data is acceptable for the user No long disturbing of other users activities

Higher SIM memory can be managed via OTA

Page 36: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 36

BIP use case: Backup & Restore

BIP use case: Backup & Restore

Phonebook Backup/Restore with Applet 2G and 3G solutions supported by SIM Applet Supports large amount of data > 250 entries

SIM / Phonebook Backup/Restore without Applet BIP supports Proof of Receipt -> get back SIM data Server initiated backup of files is possible No SIM Applet is necessary

Page 37: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 37

Other BIP use cases Other BIP use cases

SIM Profile updates (DynamicSTK) Today profile switch might take > 100 SMS Faster switch and more profiles are possible (see DSTK

presentation)

Remote Applet Management E.g. SIM ID Applet E.g. DVB-H Applet Allows easier and faster change of services (applets)

MegaSIM Storage of 1 MegaSIM is manageable via OTA SIM may store operator specific settings, DRM certificates Large content may also be stored: pictures, sound, applications Make use of the USB interface standardized for faster

communication between SIM & Device

Page 38: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 38

BIP limitationsBIP limitations

SIM support Various manufacturer implementations Applets to be built and tested Need to setup IOT with SIM and applet vendors

Device support Over 100 supported phones, but reality is more complex

Support varies between manufacturers Firmware dependent implementation

BIP must be used in combination with standard SMS Devices must be configured correctly to setup data session An OTA SIM platform implementing BIP must be integrated with a

DM platform

Page 39: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 39

SIM interoperability testsSIM interoperability tests

Sicap is actively participating in the ETSI plug tests June 2007 in Sophia Antipolis G&D, Incard, Gemalto, Oberthur,, SanDisk, SagemOrga Pre-tests were done RAM and RFM are tested Not all SIM have the same support level Different error levels

GPRS availability / Connection problems BIP / CAT_TP implementation Encryption support RFM functionality support RAM functionality support

Page 40: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 40

Device interoperability tests

Device interoperability tests

Current status based on Sicap experience: Motorola widely support BIP Benq-Siemens supported BIP since years Nokia all new phones from 2007 should support BIP Sagem widely supports BIP Some Sony-Ericsson and Mitsubishi support BIP

Going forward: BIP tests added as part of the standard Sicap device IOTs Make use of Sicap easy access to devices More than 250 devices tested a year starting Q4 2007 BIP capability information added in Sicap Device Knowledge Center Can be used by any Sicap application containing a device repository

Page 41: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 41

Conclusion: Sicap & BIPConclusion: Sicap & BIP

Sicap finalizes the BIP implementation in 7.0 Learning's from the ETSI plus test 2007 2006 was the first event

Sicap introduces BIP in handset capability repository Standardized tests for all new phones

OTA 7.0 will be the target release Check whether

handset supports BIP/CAT_TP SIM supports BIP/CAT_TP Dedicated actions can be taken

Page 42: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 42

SIM OTA Main References

SIM OTA Main References

Customer Operational Since Customer BaseDIGI, Malaysia 1997 5,000,000

T-Mobile, Slovak Republic 1997 2,200,000

Telia, Denmark 1997 1,100,000

Vodafone, Romania 1998 7,600,000

Polkomtel, Poland 2000 11,900,000

Vodafone, Portugal 2002 3,300,000

Vodafone, Malta 2002 180,000

Vodafone Omnitel, Italy 2002 18,900,000

Swisscom, Switzerland 2003 4,400,000

Softbank Mobile, Japan 2004 9,000,000

Confidential, Russia 2006 51,000,000

Beeline, Russia 2006 48,000,000

Confidential, Vietnam 2006 5,700,000

Confidential, Japan 2006 Not Available

Unitel, Angola Under implementation 1,200,000

Page 43: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 43

Experiences ItalyExperiences Italy

Personalization of SIM and USIM Configure customer segmentation

USIM phonebook control Backup and restore of 3G phonebook

One SIM – multiple numbers Change number via menu or via OTA

Provide additional services as SIM applets Download and configure applets

Exp

ertis

eM

odul

es RemoteFile

Mgmt

RemoteAppletMgmt

Phonebook

Backup

Page 44: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 44

Experiences SwitzerlandExperiences Switzerland

Managing Roaming Partners Intelligent update of multiple dedicated files

Configuring SIM Service Table Switch on / off single services

Support of legacy SIM cards Updates for 10 years old SIM cards

Exp

ertis

eM

odul

es RemoteFile

Mgmt

Page 45: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 45

Experiences JapanExperiences Japan

Configure USIM at Point of Sales Hand over ready configured USIM

to customer Shop GUI is Web based solution using

ActiveX – no installation necessary USB Card Readers

Managing Roaming Partners Regular update of dedicated files External system is triggering OTA

Exp

ertis

eM

odul

es RemoteFile

Mgmt

Pointof Sale(PoS)

Page 46: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 46

Experiences RussiaExperiences Russia

Provide access to VAS Keep the menu up-to-date Allow the customer to add/delete services Provide customer access via

End User Web Interface WAP DSTK Menu

SIM Phonebook Control

Push Campaigns via CB and SMS

Exp

ertis

eM

odul

es RemoteFile

Mgmt

RemoteAppletMgmt

Phonebook

Backup

DynamicSIM

Toolkit

--- My Menu ---

Weather

Games

News

Football

OK

Page 47: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 47

Experiences PolandExperiences Poland

Prepaid billing based on AoC Sicap Billing System Balance also stored on the SIM Working on legacy and new SIM

Managing Roaming Partners Regular update of dedicated files

Exp

ertis

eM

odul

es RemoteFile

Mgmt

Page 48: OTA SIM Presentation[1]

Copyright by Sicap AG, 2007 Over-the-Air SIM / USIM 11.04.23 / 48

Sicap OTA SIM RoadmapSicap OTA SIM Roadmap

Q1/2008

OTA 7.0BIP integrationGUI ImprovementsConfiguration ManagementMultiple protocol versionsKIK supportSequential Batch functionalitySIM File creation/deletionRetry schemesBIP / CAT_TP supportSIM based bootstrap

OTA 7.1Statistics & ReportingCascading of ServicesReal time chargingBilling extensionsSOAP interfacesRights on interfacesMegaSIM / Flash SIMMobile TV configurationDSTK improvements

Q3/2008

Page 49: OTA SIM Presentation[1]

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Sicap OTA SIM RoadmapSicap OTA SIM Roadmap

Q1/2009

OTA 8.0OTA Studies ongoingSIM secured FOTADRM - JSR 177 supportSupport for IMS featuresNFC applicationsAES support

Page 50: OTA SIM Presentation[1]

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Thank you for your

kind attention

Q & AQ & A

Page 51: OTA SIM Presentation[1]

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ContactContact

Headquarters:

Sicap AG

Saegestrasse 65

CH-3098 Koeniz/Bern

Switzerland

+41 31 978 90 90

www.sicap.com

[email protected]

Subsidiaries in:

France

Singapore

Malaysia

Russia

South Africa