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Page 1: org structures

8/7/2019 org structures

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Page 2: org structures

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`  An organizational structure consists of 

activities such as task

` allocation,

` coordination and` supervision,

` which are directed towards the achievement

of organizational aims.

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`  All businesses have to organise

what they do

`  A clear structure makes it easier to see which part of the

business does what

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Divides work to be done into specific jobs

and departments.

Assigns tasks and responsibilities associated

with individual jobs.

Coordinates diverse organizational tasks.

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Clusters jobs into units.

Establishes relationships among individuals, groups,

and departments.

Establishes formal lines of authority.

Allocates and deploys organizational resources.

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` Work specialisation

` Chain of command

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The degree to which tasks in the organization are divided

into separate jobs with each step completed by a

different person.

Overspecialization can result in human diseconomiesfrom boredom, fatigue, stress, poor quality, increased

absenteeism, and higher turnover.

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` Functional Grouping jobs by functions performed

` Product Grouping jobs by product line

` Geographical Grouping jobs on the basis of territory or geography

` Process Grouping jobs on the basis of product or customer flow

` Customer  Grouping jobs by type of customer and needs

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The continuous line of authority that extends from upper 

levels of an organization to the lowest levels of the

organization and clarifies who reports to who.

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The rights inherent in a managerial position to tell people

what to do and to expect them to do it.

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The obligation or expectation to perform.

` Unity of Command

The concept that a person should have one boss and

should report only to that person.

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The number of employees who can be effectively and

efficiently supervised by a manager.

Width of span is affected by:

x Skills and abilities of the manager 

x Employee characteristics

x Characteristics of the work being done

x Similarity of tasks

x Complexity of tasks

x Physical proximity of subordinates

x Standardization of tasks

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4 - 13

FUNCTION AL STRUCTURE

 A functional structure is the bedrock of horizontaldifferentiation. It is the first ³structure´ that

organizations adapt as they grow.

Research and

Development

Sales and

Marketing

Manufacturing Materials

Management

Finance

CEOFunctional Structure

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` · Functional structures typically work well for 

smaller and less complex organizations dealing

with only one or a few products or services.· Also

work best in relatively stable environments thatallow organizations to pursue consistent

strategies.

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` By function: arranging the business according towhat each sectionor department does

` By product or activity: organising according tothe different products made

` By area: geographical or regional structure

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` Let¶s look at a functional structure:

Production Marketing Accounts Personnel IT

Board of Directors

Chief Executive

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Advantages

` Specialisation ± each

department focuses onits own work

`  Accountability ±someone is responsiblefor the section

` Clarity ± know your andothers¶ roles

Disadvantages

` Closed communicationcould lead to lackof focus

` Departments canbecome resistantto change

` Coordinationmay take too long

` Gap between top andbottom

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Imaging andPrinting Group

PersonalSystems Group

EnterpriseSystems Group

HP ServicesHP Financial

Services

Hewlett Packard

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Advantages

` Clear focus on market

segment helps meetcustomers¶ needs

` Positive competitionbetween divisions

` Better control as each

division can act asseparate profit centre

Disadvantages

` Duplication of functions

(e.g. different salesforce for each division)

` Negative effects of 

competition

` Lack of central controlover each separate

division

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Hewlett-Packard¶s Headquarters

Worldwide

AmericasHouston, Texas

Europe, Middle East, AfricaGeneva, Switzerland

Asia PacificHong Kong

Hewlett Packard

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Karishma yadav

Dipanshu Chaudhary

Sumit Sethi

Sahil Diwan Garg