optimizing your network with telco data
TRANSCRIPT
Optimizing Your Network with Telco DataA world of data
Today’s Presenters
Pitney Bowes | Optimizing Your Network with Telco Data 2
Andy BellDirector Global Data Product Management, Pitney Bowes
Andy has accumulated a wealth of experience over 25 years in geographic/demographic data and analytics, leading teams involved in retail location analysis, product development, statistical modeling and GIS. He previously worked for GMAP, GlaxoSmithKline and CallCredit instigating a number of innovative data developments including creation of an International suite of geodemographic classifications which now covers 37 countries. Andy drives the data strategy for Pitney Bowes where he identifies and develops innovative data products to meet new and exciting client demands.
Sue DisyPrincipal Solutions Engineer, Pitney Bowes
Sue supports the Pitney Bowes Americas sales organization with our Location Intelligence software solutions and data. Sue has been with the organization for nearly 24 years and has previously held the positions of Sales Engineer and Software Trainer. She has worked with a variety of our software products ranging from data analytic tools, geocoding technologies and of course, our desktop mapping software, MapInfo Pro. Sue studied Geography and GIS at SUNY New Paltz and SUNY Albany.
Pitney Bowes | Optimizing Your Network with Telco Data 3
Global coverage, providing clients
access to the most comprehensive
data catalogue.
Focus on providing global breadth and
local depth.
Make our data assets available in new
ways, to new customers, for new
needs.
Global Data Strategy
Global Data
Pitney Bowes | Optimizing Your Network with Telco Data 4
World Streets
• Map Tiling
• World StreetPro
• StreetPro by Country
• StreePro Nav
• Desktop Routing & Drivetime
• Enterprise Routing & Drivetime
World Points of Interest
• World Points of Interest (POI) Premium
• World Points of Interest (POI) Base
• Retail Destinations
• Retail Pitch
• Digital Elevation Models
World Boundaries
• World Boundaries Premium
• Postcode and Admin Boundaries, Points and reference tables
• WorldInfo & World Timezones
• Cadastre, Parcel, Building Outlines & Indoor Maps
• Telco
• Risk & Hazard
World Demographics
• Base Demographics
• Detailed Demographics
• Geodemographics
• Location Attributes
• Income & Purchasing power
• Consumer spend
Utilizes geocoding/reverse geocoding to append address-specific data allowing clients to enrich customer data.
Provides a robust set of libraries to attribute address with spatial data.
Enables the easy consumption of location intelligence data.
Becomes a delivery channel for additional data products. Provides an important pathway to deliver new products that our clients find valuable for risk, opportunity and insights.• Partner data• Data monetization• Advanced spatial modelling of data from many sources
Geo-enrichment
Pitney Bowes | Optimizing Your Network with Telco Data 5
Spatially-enriched
data asset
Geo-enrichment module
Spatially-enriched
data asset
PB performs spatial assignment of our data asset to
address locations
Solution Data
Location Context POI
MLDData
Geo-Code
Reversed Geo-
Code
Telco—Wireless Carriers
Pitney Bowes | Optimizing Your Network with Telco Data 6
Customer Insight
• Target the right customers and the right locations
• Identify the best next action• Reduce churn• Uplift cross-sell and up-sell activities• Enrich data• Onboard customers• Manage marketing-packaged
products: broadband, wireless, media and phone
• Identify who your customers are and where they’re located
Location-based Marketing and Mobile
• Utilize proximity marketing management to see what your customers are near
Network Planning
• Manage assets• Identify where infrastructure can and
should go • Emergency services• Broadband coverage• Telecommunication network planning• Identify where to invest
FPO FPO
Pitney Bowes | Optimizing Your Network with Telco Data 7
Common Customer Insight and Location-Based Marketing Questions
How can I understand who my customers are and what they like/dislike?
How can I target the right customers in the right location?
How do I attract and retain more customers?
How can I deliver marketing messages that are relevant to each customer?
How can I learn more about my customers?
How can I improve customer experience?
Primary Datasets for Telco—Wireless Carriers
Pitney Bowes | Optimizing Your Network with Telco Data 8
Points of Interest
Understand customer lifestyle and behaviors based on locations visited.
Enable geofencing or activity triggers for marketing campaigns.
Demographics & Geodemographics
Describe customer consumption via brick and mortar, direct, indirect or online.
Understand the impact local characteristics have on business performance.
Identify target audiences and locations for LBM.
Boundaries
Utilize a pre-defined geography such as postcodes and census tracts to define territories and catchments.
These and other attributes provide an easy way to analyze locations.
Geofencing ideal for location-based marketing (LBM).
World Points of Interest
Pitney Bowes | Optimizing Your Network with Telco Data 9
Location Data: World Points of Interest
Pitney Bowes | Optimizing Your Network with Telco Data 10
Provides location information and details for a diverse pool:• Business Locations• Leisure Hot Spots• Geographic Features
With this insight, make more informed decisions around:• Risk analysis• Citizen access to services or recreation
facilities• Store location, location-based marketing• “Find my nearest” searches
Updated quarterly.
Global coverage.
World Demographics
Pitney Bowes | Optimizing Your Network with Telco Data 11
World Demographics
Pitney Bowes | Optimizing Your Network with Telco Data 12
Access the most comprehensive global demographic data available on the market.
Support analytical, marketing and advertising activity with a broad range of data about people and the places they live.
Basic demographics available for 140 countries, describing 6.7 billion consumers.
Premium demographics available for 39 key markets, describing 4.1 billion consumers.
Income model for 37 countries.
Estimates and projections available for five major markets.
Delivered with associated boundary data.
Geodemographics
Pitney Bowes | Optimizing Your Network with Telco Data 13
What’s the Difference?
Pitney Bowes | Optimizing Your Network with Telco Data 14
Demographics
Raw census data—answering questions like, “What is the count of 18 to 25 year-olds in this area?”
Used primarily for retail analysis.
Geodemographics
Consumer segmentation based on the types of people living in a neighborhood. For example, Category 1A identifying high society families.
Used primarily in marketing, market research and advertising.
Geodemographics
Pitney Bowes | Optimizing Your Network with Telco Data 15
Global geodemographic consumer insight based on affluence, lifestyle and socio-economic data.
The most extensive global suite of geodemographics and neighborhood consumer classification systems available on the market.
Available for 37 countries, describing 1.5 billion consumers.
Local group and category segmentation.
Single international segmentation system across all countries.
Includes income focus segmentation.
Audience Profiles
Pitney Bowes | Optimizing Your Network with Telco Data 16
20+ Behavior AttributesEnthusiast, Shopper and Lifestyle
Pitney Bowes | Optimizing Your Network with Telco Data 17
Business TravellerLeisure TravellerCollege StudentCasual DinerFine DiningFast Food EnthusiastDo It YourselferEntertainment EnthusiastGamer Comic EnthusiastGolf EnthusiastHealth Enthusiast
Movie EnthusiastPet EnthusiastSports EnthusiastTech EnthusiastBig Box ShopperExpectant MomGreen ShopperDepartment Store ShopperLuxury ShopperNational Chain Clothes ShopperAuto Intender
Telecommunications Examples
Pitney Bowes | Optimizing Your Network with Telco Data 18
Pitney Bowes | Optimizing Your Network with Telco Data 19
PSAP Pro®
Public Safety Answering Point
Quickly determine the 911 call center that responds to emergency calls at a particular location
AHJ Pro
Authority Has Jurisdiction
PSAP’s request emergency calls to route directly to the proper authority
Faster routing for companies that will send emergency calls on behalf of residential or commercial subscribers
Telecommunications Examples
Pitney Bowes | Optimizing Your Network with Telco Data 20
CallingAreaInfo™
Geographically map local calling area – on your desktop or the web
Perform an analysis starting with NPA/NXX, rate center or exchange name
Direct access to call plan data
Integrated mapping
CarrierInfo™
A single source for ILEC, CLEC and wireless carrier service
Parent company layer provides a researched parent company name so affiliates can be viewed as part of the larger parent company
OCN layer provides a more detailed view of a parent company’s individual operating company numbers
Provides a critical link between Telcordia® LERG™-based company names and an industry-recognized company name
Telecommunications Examples
Pitney Bowes | Optimizing Your Network with Telco Data 21
ExchangeInfo Plus™
Foundation for the public telephone infrastructure
Built using industry-standard sources
Wire center service areas verified with over50 million addresses
Updated monthly to provide the most up-to-date information available
MediaPrints™
Visualize cable franchise coverage areas
Maps of over 10,000 cable systems
High Speed Internet access areas
Telecommunications Examples
Pitney Bowes | Optimizing Your Network with Telco Data 22
MobileMarketInfo™
Comprehensive mapping solution for analyzing wireless license landscape
Complete with market partitioning and frequency disaggregation
RateCenterInfo™
Determine which rate centers to order NPA/NXXs
Determine the central offices to collocate
Properly assign customers to the correct rate center for new service
Telecommunications Examples
Global Data Catalogue Desktop Application
Pitney Bowes | Optimizing Your Network with Telco Data 23
Entire data portfolio in a single application.Available for Windows and Mac.
Highly detailed and accurate data to help you understand customer segments, manage risk and make decisions with confidence.
Pitney Bowes | Optimizing Your Network with Telco Data 24
25
A wealth of data to
support business critical
decisions.
Global breadth and local depth.
Comprehensive data catalogue.
Regularly updated to provide the
newest and most accurate data.
Fully attributed.
Underpinned by a thorough quality
assurance process.
Qualified and fully supported
sources.
Licensing flexibility.
Coupled with other Pitney Bowes
solutions to transform location and
business data into enhanced insight.
Q&A
For more information, visit us online:pitneybowes.com/us/location-intelligence/location-business-data
800 327 [email protected]
@pb_digital