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OPPORTUNITY PROFILE GENERAL MANAGER, HUMAN RESOURCES / CHIEF HUMAN RESOURCES OFFICER (CHRO)

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Page 1: OPPORTUNITY PROFILE GENERAL MANAGER H R CHIEF …...The CHRO will also develop and foster relationships with various contracted service providers and peers in other organizations

OPPORTUNITY PROFILE GENERAL MANAGER, HUMAN RESOURCES / CHIEF HUMAN RESOURCES OFFICER (CHRO)

Page 2: OPPORTUNITY PROFILE GENERAL MANAGER H R CHIEF …...The CHRO will also develop and foster relationships with various contracted service providers and peers in other organizations

CITY OF MEDICINE HAT – General Manager, Human Resources (CHRO) Page | 1

CITY OF MEDICINE HAT: THE COMMUNITY The City of Medicine Hat is a thriving city of approximately 63,018 residents. Located in the beautiful South Saskatchewan River Valley, residents enjoy the beauty and peace of the coulees and rolling prairie which boasts many species of wildlife. Medicine Hat is a community alive with vibrancy and encompasses a spirit few communities witness. The community enjoys the values that are intrinsically tied to their history and quality of life. Medicine Hat strives to achieve City Council's vision of being "a community of choice" where people come to live, work and play. The City has much to offer residents, visitors and businesses alike. We boast an excellent climate, a safe and healthy community, vibrant arts and entertainment, ample recreation and leisure opportunities and a self-reliant entrepreneurial spirit.

VISION: To make Medicine Hat the “Community of Choice”

MISSION: To deliver value through exceptional public service

VALUES: Accountability, Integrity, Respect, Courage, Caring

For more information, please visit: www.medicinehat.ca

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CITY OF MEDICINE HAT – General Manager, Human Resources (CHRO) Page | 2

THE POSITION: GENERAL MANAGER, HUMAN RESOURCES (CHRO)

Purpose Statement: Human Resources - Corporately Connecting TEAMS…with valued collaboration, consistency & balanced stewardship of: T - Talent management and organization development tools and supports

E - Employment, compensation, contracts and regulatory compliance processes, tools and support

A - Accountable and consistent performance management processes, tools and supports

M - Measurable assessments, analysis and reporting of workforce/workplace trends and culture

S - Strategies to lead and support continuous improvement of ‘people-services’, empowering great people, departments and the corporation as a whole to deliver sustainable high-quality services The City of Medicine Hat is currently seeking a talented executive to join the municipal Senior Leadership Team as the CHRO of a full-suite, Human Resources Department. This role will be attractive to an innovative senior human resource professional who wants to be part of a motivated senior leadership team who collectively embraces adaptive leadership principles, and values working together within a positive, productive environment of teamwork, collaboration and trust. The Senior Leadership Team are focused on refreshing the existing structure, strategy and culture while uncovering new and innovative ways to provide world-class public services to the community they serve. The Chief Administrative Officer is currently leading an organizational refresh, and as such, the reporting structure has not yet been finalized, however, the CHRO will either report directly to the Chief Administrative Officer or one of the Executive Team members. Either way, the CHRO will be the most senior human resources executive in the organization, playing a key role with the Senior Leader and Executive Teams.

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From a strategic leadership standpoint, the CHRO will bring a unique set of operational and human resources leadership experience and competencies to the City. The CHRO will work closely with the CAO, Executive Leadership Team and Senior Leaders to help the City achieve its Vision and Mission while promoting a culture of teamwork and organizational health that reflects their values of accountability, integrity, respect, courage and caring. From an administrative leadership standpoint, the CHRO will be accountable for developing the strategic human resources (HR) direction for the organization, advancement of leading-practice organizational development services and providing leadership and administration for the tactical functions of the HR Department. Like many municipal organizations, the City of Medicine Hat is in a transformative state, with innovative change being driven by many factors including the overall economic climate, tightened budgets, current pandemic considerations, and demographic issues such as retirement and generational differences in approach to work/career expectations (i.e. flexibility, on site vs remote, etc.). The new CHRO will be instrumental in guiding the organization through these issues and others in an ever-changing landscape. PRIMARY FUNCTIONS/ACCOUNTABILITIES Although under review, the CHRO will provide leadership and direction to 4 Managers and 23+ professionals, each who have a high level of personal commitment to, and accountability for, a common vision and goal. City of Medicine Hat HR Services include:

Human Resource Leadership Employee Engagement Payroll Organizational HR Strategy HR Process & System Pension and Benefits Performance Management Labour Relations Employee Wellness, Health and Safety Succession Planning Compensation Business Partners Organizational Development Occ. Health Case Mgmt. Strengthening the Safety Culture Recruitment and Retention Operational Support Advancing Teamwork Culture

Development Managing an Aging Workforce Organization Design

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Together with the HR team, the CHRO maintains excellent working relationships with the Senior Leadership Team and staff throughout the organization. The CHRO will lead their team to advance an overall organizational HR strategy, respond to requests for information and services and regularly support the Executive Team. The CHRO will also develop and foster relationships with various contracted service providers and peers in other organizations. Essential to this role is the ability to develop and maintain effective collaborative relationships with all internal and external stakeholders including unions, local and provincial government agencies, regulatory agencies and others. THE PERSON The successful candidate will possess the following qualifications: • Post-secondary education, and ongoing

professional development relevant to human resource management, comple-mented by operational experience outside of HR.

• Ten years of professional experience with direct responsibility for providing various HR services, managing HR functions and leading staff; must include five or more years at a senior management level in a complex unionized organization (public or private sector).

• CPHR designation and organizational development experience is an asset.

• A management approved combination of equivalent education and experience will be considered.

KEY COMPETENCIES & SUCCESS FACTORS A Visionary Proven ability to understand and interpret trends in a complex human resource environment. A strategic thinker who can bring fresh ideas to the organization. Ability to bring out the best in people. Adept at turning broad concepts, ideas and strategies into practical policies, programs and services others can implement and maintain. Leadership Skills A strong participative leadership style and an ability to be an advocate of open, honest, and consistent communication amongst peo-ple. Leads with integrity, courage and commitment to do what is right for the organization. Encourages all HR employees, regardless of specialization, to be “one team” to work collaboratively toward a common goal. Ability to think strategically and recognize gaps/opportunities and be comfortable in moving across organization lines to initiate action. Strategic and Human Resources Expertise Understanding the role and scope of HR services within a larger, complex organization in today’s climate. Skilled and knowledgeable in business planning, strategy development, budgeting and reporting. Willingness to address issues directly to constructively resolve conflict and build trust. Ability to analyze complex issues, synthesize

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information, develop options, and lead others in determining best direction. Comfortable working at a task level including direct involvement in various sensitive matters. Proven ability to exercise independent judgement and decision making in a work environment requiring teamwork and organizational sensitivity. In addition, proven ability to work with confidential information and use sound judgement in its safekeeping and disclosure. Working knowledge of relevant employment and labour legislation in Alberta.

Communication & Time Management Excellent communication skills (including facilitation and presentation) to express ideas, engage various stakeholders and influence action. Will be an active listener and will possess a clear and concise writing style. Ability to build

effective working relationships within HR and throughout the organization (including unions). Proven ability to work with people in a positive and motivational manner. Strong interpersonal skills with a personable, empathetic style.

Teamwork Ability to establish and maintain effective, positive relationships both internally and externally. A professional who is approachable at all levels of the organization and who is committed to developing colleagues to their highest potential. Ability to lead, mentor and support and engage teams of professionals in developing commitment to goals and ensuring accountability to established objectives. Ability to achieve results in a team-setting through good organization and mobilizing people towards desired outcomes.

COMMITMENT TO DIVERSITY AND INCLUSION We realize how important Equity, Diversity, Inclusion and Indigeneity (EDII) is to the City of Medicine Hat. For all searches conducted by Leaders International, we strive to ensure that our pool of candidates is reflective of Canada’s diversity.

Leaders has embedded the experience gained from our search work with expertise in EDII embedded into our process from start to finish, to ensure that we conduct searches in accordance with EDII best practices.

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WHAT TO EXPECT FROM OUR SEARCH PROCESS Leaders reviews all applications thoughtfully, initially comparing your information to the qualifications, competencies and experience requirements set out in this Opportunity Profile, with due consideration to the overall candidate pool. Applicants being considered to advance in the process will be notified and sent a Competency Table (CT), tailored to allow you to highlight your candidacy in relation to this opportunity. Once applications are reviewed, Leaders will contact the candidates who most closely qualify for the role and conduct a brief pre-screening conversation, assessing your interest, gaining further insight on your background, discussing any unique challenges you may have as a candidate, and confirming your compensation details. At this point we can answer any questions you may have about the company, the role and our process. Leaders will meet with the City Selection Committee to review information on the candidates being considered. Information on each candidate is presented to the Committee in a Candidate Package, including cover letter, resume, and completed CT. At this point the Selection Committee will determine their preferred candidates to move forward in the process. These candidates will receive an in-depth interview from Leaders. All other candidates will be informed in a timely manner about their status in the process. Preferred candidates will then receive a detailed competency and behavioral based virtual interview by Leaders. Following these interviews Leaders will then meet with the Selection Committee once again to determine which candidates will be short-listed to receive an interview with the Selection Committee. Once again, other candidates will be informed in a timely manner about their status in the process. Short-listed candidates are invited to a 60-90 minute virtual or in-person interview with the Selection Committee. A second interview may also be conducted to further narrow the list or to confirm a selection decision. Once these interviews are complete, the Selection Committee will move forward with a finalist candidate. All other candidates will be informed of their status in a timely manner. If you are the finalist candidate, you will be asked to provide 4–6 references to be contacted by Leaders. Other due diligence will include Credit and Criminal Records Checks, Educational Credential Checks and Social Media Checks. Once the Selection Committee is satisfied with the due diligence process, a verbal offer will be extended, followed by a written offer of employment.

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EXPRESS YOUR ENTHUSIASM FOR THIS ROLE If you are a talented, energetic leader up for a challenge, and the thought of joining the team at the City of Medicine Hat excites you, then we want to hear from you. Please email a convincing cover letter and tailored resume (PDF or Word document only) to Allan Nelson or Laura Youngberg at [email protected] indicating the job title in the subject line of the email. Leaders International Executive Search Email: [email protected] www.leadersinternational.com