OnSync Manual Account Holders and Moderators

Download OnSync Manual Account Holders and Moderators

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A step-by-step guide to using OnSync all-in-one web conferencing.


<ul><li>1.OnSync<br>All-in-one web conferencing solution.<br>User Guide<br>For Account Holders and Moderators<br></li></ul><p>2. CHAPTER 1<br>Quick Start Guide<br>You will learn how to schedule your first session in 5 easy steps.<br>Page 2<br>Watch it on YouTube: http://www.youtube.com/watch?v=bnW-ytz7FZ4<br>3. STEP ONE: Login to OnSync<br>Use your favorite browser and visit: http://onsync.digitalsamba.com<br>Enter your email address<br>Click Login<br>Enter your password<br>Page 3<br>Watch it on YouTube: http://www.youtube.com/watch?v=bnW-ytz7FZ4<br>4. STEP TWO: Create your meeting<br>Click the New Meeting button<br>The first thing you will see after login is the dashboard<br>Find the New Meeting button at the top left<br>Click the New Meeting button, a panel will slide open allowing you to enter the meetings details<br>Page 4<br>Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br>5. STEP THREE: Enter the meeting details<br>Add information to make the meeting easy to identify<br>Fill in the details of the session, just enter a Topic for now<br>This panel will open after you clicked New Meeting<br>You can ignore this for now, well look at it in more detail later<br>When youre done, click to save your meeting<br>Page 5<br>Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br>6. STEP 4: Enter the meeting<br>The meeting you just created will appear in your schedule<br>To enter the meeting, click its name<br>A new window opens and you enter your first meeting<br>Page 6<br>Watch it on YouTube: http://www.youtube.com/watch?v=Kl76eroi7ec<br>7. STEP FIVE: Invite your friends<br>Now that were inside, lets invite some friends<br>Click this button to invite your friends<br>Start your mic and cam<br>When your friends join, you will see their names here<br>Chat<br>Use these buttons to share your computer screen, files or a whiteboard<br>8. CHAPTER 2<br>The live session<br>We will explore all the things you can do inside a session<br>Page 8<br>9. A first look inside<br>When you enter a session the first time, this is what youll see<br>Your most important functions<br>Menu<br>Video conference<br>See who is attending the session<br>Public and private chat<br>Share your content<br>10. Understanding how synclets work<br>Each window In OnSync is a synclet, each performing a special function<br>The synclets title tells you its function<br>You can collapse, maximise &amp; close a synclet<br>Each synclet has a menu with special settings<br>Page 10<br>Watch it on YouTube: http://www.youtube.com/watch?v=zg3wlhT5fEI<br>11. Arranging your synclets<br>Your workspace is flexible, synclets can be moved around and resized<br>Click and drag any synclet by its title bar<br>Guidelines will appear and synclets snap into place<br>Resize synclets by clicking and dragging its borders<br>Synclets can be placed anywhere within the workspace<br>Page 11<br>Watch it on YouTube: http://www.youtube.com/watch?v=zg3wlhT5fEI<br>12. Conference View<br>Clean up your workspace<br>Quickly switch between your favorite views<br>Presentation View<br>Select a view and your workspace will re-arrange<br>Discussion View<br>Checkmarks indicate which synclets are currently visible. Show and hide synclets by selecting them from the menu<br>You can create custom views. Arrange your synclets the way you want them and click Save Current View<br>Page 12<br>Watch it on YouTube: http://www.youtube.com/watch?v=3B8M9Oe6ChI<br>13. Your most important functions<br>Always accessible at the top right of your session<br>Your camera<br>Your microphone<br>Your connection status<br>Share your screen<br>Your media library<br>Notifications<br>Record<br>Invite attendees<br>Page 13<br>14. Your camera and microphone<br>Click to start broadcasting<br>To start broadcasting, click the camera and microphone buttons<br>Your video appears in the video conference synclet<br>Stop this broadcast<br>Pin the controls<br>Mute, control volume &amp; see mic activity<br>Freeze video<br>Stop your own broadcast<br>Page 14<br>Watch it on YouTube: http://www.youtube.com/watch?v=7tM2b63vaIs<br>15. Your Media Library<br>Your files are always just one click away<br>Search your Media Library<br>Add files by clicking the plus button<br>Click to open the Media Library<br>Drag and drop a file to the Shared Files area to allow other users to download it<br>These are your personal files<br>Shared Files can be downloaded by other users in the session<br>Page 15<br>Watch it on YouTube: http://www.youtube.com/watch?v=Z9XY6C1ky08<br>16. You can add files from your computer or the web<br>Share any media, even YouTube and Flickr<br>Add a file from your computer<br>Clicking the plus sign will open a menu<br>Select the files and click open, the files will upload<br>Copy/paste the URL to any resource on the internet<br>Simply copy/paste the URL of the YouTube Video you want to share<br>Showing files to others is easy..<br>Page 16<br>Watch it on YouTube: http://www.youtube.com/watch?v=Z9XY6C1ky08<br>17. Showing your files to others<br>Everyone is always on the same page<br>Double click a document and it will open for everyone, or drag and drop it onto the content share synclet<br>Some files need to be converted before they can be opened, just click this button, OnSync does the rest<br>When the file is ready a green checkmark appears<br>Controls to move to the next page, zoom, search and more<br>Turn on the whiteboard to collaborate on the document<br>Page 17<br>Watch it on YouTube: http://www.youtube.com/watch?v=zO7O7wIAx7g<br>18. Invite participants to your session<br>Click to invite participants<br>Add users at any time<br>A pop-up opens<br>Copy the link and give it to your users<br>Copy the password if the session is protected<br>Enter an email address, then click the send button<br>Page 18<br>Watchit on YouTube: http://www.youtube.com/watch?v=7y-SzLYNORI<br>19. (1)<br>Show your computer screen<br>Click the Screen Sharing button to open a menu<br>You can choose what you want to share<br>Shares the entire screen<br>If its not installed, install the plugin and choose a location<br>Select the program or window you want to share<br>Page 19<br>Watch it on YouTube: http://www.youtube.com/watch?v=IY1wGFx82Js<br>20. (2)<br>Your audience sees your screen<br>You can allow other uses to control your computer<br>As a host you are notified that you are sharing your screen<br>The audience can view the screen at 100% or scale to fit<br>The audience can request control of your screen<br>Your audience will see your screen<br>Your cursor<br>Accept to give control to that user<br>Page 20<br>Watch it on YouTube: http://www.youtube.com/watch?v=IY1wGFx82Js<br>21. Record sessions<br>Click to record a session<br>Everything in a session can be recorded<br>A pop-up opens<br>Enter a name for the recording<br>The recording starts when you click Ok<br>Click the record button again to stop recording<br>The recording will be available in the Account Holders Account Center<br>Everyone can see this icon when a session is being recorded<br>Page 21<br>Watch it on YouTube: http://www.youtube.com/watch?v=29lblDsGNyo<br>22. Notifications<br>A full history of events that occurred in the session<br>Click to open the notifications panel<br>The x icon removes an entry<br>All events will be tracked for you<br>Page 22<br>Watch it on YouTube: http://www.youtube.com/watch?v=9kzdUZY7YgU<br>23. Using the whiteboard<br>Collaborate and teach using the drawing tools<br>Your tools, hover over the buttons to see their function<br>Click and hold to open a menu revealing more shapes<br>When you select a tool, additional options appear<br>Shapes, text or lines can be placed on the whiteboard area<br>When you select a shape, drag handles appear, use them to resize, move and rotate the shape<br>Page 23<br>Watch it on YouTube: http://www.youtube.com/watch?v=CAluw-iOa8g<br>24. The shared notes synclet<br>Everyone can see its contents<br>Any user with permissions can type notes here<br>Change the color of the text<br>Format selected text to be bold, in italics or underlined<br>Create a bullet pointed list<br>Page 24<br>Watch it on YouTube: http://www.youtube.com/watch?v=PVKHSSwW3RU<br>25. The Poll synclet Moderator view<br>Keep your audience engaged with live polls<br>Enter a question to ask the group<br>Check to allow multiple answers<br>Check to show results to the entire group<br>Your audience can choose their answer<br>Type the multiple choice answers, one per line<br>A detail view to see who voted which option<br>Page 25<br>Watch it on YouTube: http://www.youtube.com/watch?v=V4taQoF5ilQ<br>26. The Poll synclet Audience view<br>Your host may decide to ask you a question<br>The question of the poll will appear here<br>Vote by picking your answer<br>View the results of the polls, if the host has allowed it<br>Page 26<br>Watch it on YouTube: http://www.youtube.com/watch?v=V4taQoF5ilQ<br>27. The Question &amp; Answer synclet Moderator view<br>Moderate questions before answering them to the floor<br>Questions will appear here, click a question to answer it<br>Delete a question<br>Type a response to the question<br>Click the Reply button and the answer will appear for all to see<br>Page 27<br>Watch it on YouTube: http://www.youtube.com/watch?v=F7QjGMYsZDI<br>28. The Question &amp; Answer synclet Audience view<br>Your host may allow you to ask questions<br>After clicking Ask, you are notified that your question is submitted<br>Click Ask<br>Type your question here<br>Answers to questions will appear here as the moderators answer them<br>Page 28<br>Watch it on YouTube: http://www.youtube.com/watch?v=F7QjGMYsZDI<br>29. The Chat synclet<br>A great way to communicate next to audio and video<br>Click the x-sign to close this private chat<br>Private chats open in tabs<br>Send the message<br>Choose the recipient, this is how you start a private chat<br>Choose your text color<br>Type your message here<br>Change the font size of the chat<br>Email the chat history<br>Page 29<br>Watch it on YouTube: http://www.youtube.com/watch?v= I_Rig4aW1WI<br>30. The Participants synclet<br>See whos in the room and control your audience<br>When you hover over the avatar of a participant, a cogwheel will appear. <br>Click it to open a menu<br>Eject a user from a session<br>Promote or demote anyone at any time<br>Set granular permissions to any function<br>The permissions window for this user appears<br>Page 30<br>Watch it on YouTube: http://www.youtube.com/watch?v= YveI8lV6Hyw<br>31. Permissions<br>Set granular permissions to any function<br>Permissions are organized groups<br>Check or uncheck an option to grant/deny this permission<br>Click to apply and save the permissions for this user<br>Page 31<br>Watch it on YouTube: http://www.youtube.com/watch?v= MbyRGe3Uu_8<br>32. Give feedback via the status menu<br>Others will be able to see your status in the participants synclet<br>When you set your status, an icon will appear here, visible to everyone<br>Open this menu to set your status<br>Choose a status or clear it<br>Page 32<br>Watch it on YouTube: http://www.youtube.com/watch?v=Xh5TJpXc0ac<br>33. Options menu<br>Access your preferences and basic session functions<br>Open your preferences to control your camera and microphone<br>Make sure to allow access to your mic and cam via the privacy settings<br>Make OnSync more readable by increasing font size<br>Page 33<br>Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br>34. Video Settings<br>Choose your camera source and video quality<br>Choose your camera source<br>Choose a category for the settings<br>Fully control your cameras quality via professional settings<br>Video Scaling<br>Page 34<br>Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br>35. Audio settings<br>Choose your microphone source and quality and check your sound<br>Set which microphone you want to use<br>Set the quality of your microphone<br>Test your microphone<br>Test your speakers<br>Page 35<br>Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br>36. CHAPTER 3<br>The Account Center<br>Create sessions, manage your recordings and address book, send messages and look at statistics<br>Page 36<br>37. OnSync Account Center Welcome Screen<br>Your web conferencing experience begins on your dashboard<br>Profile, account and branding options<br>Quick start menu<br>Live, real-time search is available at any time<br>Main menu<br>Modules<br>Page 37<br>38. Main menu<br>Access to the Acccount Centers most important features<br>Take some time to explore the different sections.<br>Page 38<br>39. Exploring the dashboard<br>A quick overview of everything<br>Click dashboard in the main menu to load it<br>The session that are scheduled today<br>Uncheck to hide modules<br>Drag and drop to arrange the modules to your preference, each module will show you the most recent updates<br>Page 39<br>40. Your meeting schedule<br>A single place for all your sessions<br>Search your sessions in real time<br>Use filters to quickly find what you are looking for<br>You can copy this link and send it to your friends<br>When you hover over a session youll see icons appear to edit or delete<br>Page 40<br>Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br>41. Edit a session<br>Edit session details inline with a single click<br>Click to join the session<br>Click the pencil icon to open a sessions details<br>Click the x icon to delete the session<br>Enter the session details<br>Optionally choose a URL that is easy to remember <br>Page 41<br>42. Invite participants<br>Choose what role you want your attendees to have<br>Check to send an email invitation<br>Choose the role that you want the user to have in the session, then click add<br>Enter the users details, they will be saved automatically in your address book<br>After you clicked add, the users will appear in the appropriate column<br>Click save to email the invitations<br>Page 42<br>Watch it on YouTube: http://www.youtube.com/watch?v=QKb6ZdX9eDo<br>43. Recordings<br>Access and manage your recorded sessions<br>Click a recording to view it<br>Check to bypass the login screen of the recording<br>Change the password to restrict access<br>Delete the recording<br>Edit therecording <br>Page 43<br>Watch it on YouTube: http://www.youtube.com/watch?v=y6oyGa0yPS8<br>44. Messages<br>You can send or receive messages, similar to web based email<br>Choose which folder you want to view<br>Click the message to open it<br>Delete the message<br>Page 44<br>Watch it on YouTube: http://www.youtube.com/watch?v=OfucBqFkNo8<br>45. Address book<br>Anyone you invite will be added to this list<br>Add a new group, contacts can be assigned to a group<br>Add a contact<br>Your contacts<br>Delete the contact<br>Edit the contact<br>Page 45<br>Watch it on YouTube: http://www.youtube.com/watch?v=2t99VQ2khqo<br>46. (1)<br>Usage Statistics<br>Keep track of your OnSync usage<br>The right axis represents the total amount of hours for all users that participated in all sessions<br>Show a graph over a period of 30, 60 or 90 days<br>The left axis represents number of connections<br>For more detail, click on one of the data points<br>Page 46<br>Watch it on YouTube: http://www.youtube.com/watch?v=U3ci89oQmwg<br>47. (2)<br>Usage Statistics<br>Your statistics in detail<br>The duration a specific user was in a meeting<br>A detailed view of who connected at what time<br>Connection and disconnection times<br>Page 47<br>Watch it on YouTube: http://www.youtube.com/watch?v=U3ci89oQmwg<br>48. Your personal settings<br>Access your profile, account settings and branding options<br>Click your name to open a menu<br>Access and edit your profile<br>Review and change your account settings<br>Personalize OnSync with your logos<br>Page 48<br>Watch it on YouTube: http://www.youtube.com/watch?v=7oe8_u834X0<br>49. Your profile<br>How you appear to others in OnSync 4<br>You can fill in your personal details here<br>Change your profile picture the ideal dimensions are 240px by 180px<br>Page 49<br>Watch it on YouTube: http://www.youtube.com/watch?v=7oe8_u834X0<br>50. You can login using your username or email address<br>Your Account Settings<br>Review and change...</p>


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