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One of the region �nest duty free shops, delivering an exceptional travel retail experience
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IraqIRAQIs a country in Western Asia that bordersTurkey to the north, Iran to the east, Kuwait to the southeast, Saudi Arabia to the south, Jordan to the southwest, and Syria to the west. The capital, Baghdad, is in the center of the country.
Jordan from the south west
Syria from the west
Turkey from the north
Iran from the east
Kuwait from the southeast
Saudi Arabia from the south
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IraqPROVISIONS OF IRAQ• Al-Anbar
• Babil (Babylon)
• Baghdad
• Al-Basrah
• Dhi Qar
• Diyala
• Dohuk
• Erbil
• Karbala
• Kirkuk
• Maysan
• Al-Muthanna
• An-Najaf
• Ninawa (Nineveh)
• Al-Qadisiyyah
• Salah ad-Din
• As-Sulaymaniyah
• Wasit
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Baghdad IraqBaghdadthe capital of the Republic of Iraq, as well as the coterminous Baghdad Province. The population of Baghdad, as of 2011, is approximately 7,216,040, making it the largest city in Iraq, the second largest city in the Arab world (after Cairo, Egypt), and the second largest city in Western Asia (after Tehran, Iran). According to the government, which is preparing for a census, the popula-tion of the country has reached 35 million, with 9 million in the capital.
Located along the Tigris River, the city was founded in the 8th century and became the capital of the Abbasid Caliphate. Within a short time of its inception, Baghdad evolved into a signi�cant cultural, commercial, and intellectual center for the Islamic world. This, in addition to housing several key academic institutions (e.g. House of Wisdom), garnered the city a worldwide reputation as the "Center of Learning". Throughout the High Middle Ages, Bagh-dad was considered to be the largest city in the world with an estimated population of 1,200,000 people. According to some archeologists it was the �rst city to reach a population over one million inhabitants. The city was largely destroyed at the hands of the Mongol Empire in 1258, resulting in a decline that would linger through many centuries due to frequent plagues and multiple successive empires. With the recognition of Iraq as an independ-ent state (formerly the British Mandate of Mesopotamia) in 1938, Baghdad gradually regained some of its former prominence as a signi�cant center of Arab culture.
Aerial view of Baghdad
Swords of Qadisiyah Al-Kadhimiya Mosque
the National Museum of IraqTigris River
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THE KURDS. WHO ARE THEY?
Iraqi Kurdistan, the Federal state of the northeastern area of Iraq has been praised as a paradise on earth in Middle Eastern literature. It is surrounded by rugged moun-tains and beyond the rugged terrain, ravines and natural springs lays Iran to the east, Turkey to the north, Syria to the west and the rest of Iraq to the South. Kurdistan is simply the immense mountainous area where the borders of Iraq, Iran, and Turkey join.
Kurdistan has almost never had a country of its own, although from 1920 to 1923 an inde-pendent Kurdistan existed. The country was divided in 1923, between present day Iraq and Turkey. They have struggled to be an independent nation and after years of heav-ing �ghting between the Kurdish opposition and the Iraqi government, the establishment was the Kurdistan Region of Iraq was set in March 1970. Today, the capital is Erbil and the region is governed by the Kurdistan Regional Government.
The unique cradle of civilization was home to the �rst Kurdish ancestor. Archeologists found Kurds pioneered agriculture, weaving, pottery, and metal work.
However, somewhere in the glooms of history, the Kurdish way of living became lost and it wasn’t until atrocities shocked the world then every nation in the world asked, “Kurds? Who Are They”There is a famous expression in Kurdish, “No friends but the mountains.” After centuries of conquerors in the region, the Kurds started to resist the repression. Kurds live within their beloved mountains, in hopes to preserve their dearly loved culture, their treasured language and their precious lives.
These days, Kurdish people are very friendly and Kurdish culture is famous for hospitality and generosity. You can knock at anyone’s door and they will welcome you in. On the street, they will start talking to anyone and make friends with anybody.
Kurdistan Iraq
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Kurdistan IraqSPOTLIGHT ON CULTUREMany visitors journey through Kurdistan for the Biblical chronicles. Many abundant prophets like Nahum, Jonah, Habakkuk, and Daniel are all buried within the borders of Kurdistan. In Amadiya, an ancient city, the Magi (known as the wise) began their quest when they followed a bright shining star, appearing in the sky at that time.
Kurdish culture lays into their historic roots. It’s the pride of its people and some visitor’s reason to journey to Kurdistan. Kurdish music and songs are epic in nature, which are ballads recounting the heroic tales of past Kurdish heroes. Kurdish dance is similar to those from Lebanon and the Balkans. Kurdish folklore dances distinguish them from neighboring populations. The beauty of Kurdish designs is the full of all-over �oral motifs and geometric patterns. For whatever reason one decides to travel to Kurdistan, they will not escape nor hate the richness of Kurdish culture.
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ECONOMY
Kurdistan has undergone immense economic growth since international sanctions were lifted. It’s quickly grow-ing into a regional economic powerhouse. Currently, Iraqi Kurdistan has the lowest poverty rates in Iraq. The region’s economy is dominated by the oil industry and is investing opportunities to span every sector, including agriculture and tourism. The region has a more devel-oped economy in comparison to other regions of Iraq, due to the relative peace.
Since 2003 the stronger economy of Iraqi Kurdistan attracted more than 100,000 works from other regions of Iraq. And since 2001, the per capita income was 28% higher than in the rest of Iraq.Recently, the Kurdistan Regional Government has taken steps to facilitate more opportunities. It has passed laws and regulations, and promotes foreign venture.
Kurdistan Iraq
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Kurdistan IraqADMINISTRATIVEDIVISIONSOF KURDISTAN, IRAQ
Iraqi Kurdistan is divided into three gover-norates; Duhok, Erbil and Sulaymaniyah. Each of these governorates is divided into districts and there is a total of 26 districts. Each district is divided into sub-districts. Governorates have a capital city while districts and sub-districts have district centers. Governorates of Iraqi Kurdistan:
1. Sulaymaniyah (Silêmanî)2. Erbil (Hewlêr)3. Dahuk (Duhok)
Sulaymaniyah (Silêmanî)Erbil (Hewlêr)
Dahuk (Duhok)
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Largest cities in Kurdistan RegionIraqi Kurdistan refers to the three Kurdish northern Iraqi Provinces. The three Kurdish Provinces are Duhok, Erbil, and Sulaymaniyah. While the city Kirkuk is largely inhabited and controlled by Kurds, it still is not under the rule of the Kurdistan Regional Government.
While the Kurdistan Region has an increasing urban population, it has a signi�cant rural population. The following list is an incom-plete list of the largest cities within the three governorates which are currently under control of the Kurdistan Regional Government.Main cities of Kurdistan Region; borders of region are presented in accordance with of�cial view of Kurdistan Regional Government.
CITY GOVERNATEHawler
Sulaymaniyah
Duhok
Germian
Zakho
Rewandiz
Helebce
Ranye
Soran
Semel
Koye
Akre
Erbil
Sulaymaniyah
Duhok
Sulaymaniyah
Duhok
Erbil
Sulaymaniyah
Sulaymaniyah
Erbil
Duhok
Erbil
Duhok
Kurdistan Iraq
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Kurdistan Iraq
Erbil citadel dates back 6,000 years BC and forms the original boundaries of the city. Erbil is one of the oldest continually inhabited cities in the world.
Sami Abdul Rahman Park is a large municipal park built on the site of a former Ba’ath military base.
Qaysari bazaar is Erbil city’s traditional market, selling household goods, food, textiles, gold and souvenirs.
Sheikh Chooli minaret in the western district of Erbil was built by Sultan Mudhaffarudeen and dates back to the early Islamic era. The minaret is the focal point for the recently developed Minara Park.
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Khanzad castle on the Erbil - Shaqlawa road dates back to the Soran Principality period when Kurdistan was ruled by a number of principalities.
Rabban Beya monastery is a one-hour climb over mountain paths. There are two large highly engraved cave-like chambers that date back to the fourth century AD.
Shaqlawa resort is 51 km north of Erbil and is a popular week-end and holiday destination with a great fresh produce market.
Gali Ali Beg ravine and waterfall is 130km from Erbil, a popular place for recreational picnics. Bekhal Resort is another small water resort 140km from Erbil and a short drive from Gali Ali Berg.
Pank Resort offers small holiday villas in a park with funfair rides and attractions, surrounded by mountain views.
Korek mountain ski resort, including cable cars, is the �rst resort of its kind to offer snowsports and modern facilities in the moun-tains of Kurdistan.
Erbil and surrounds
Lake in Sami Abdul Rahman Park
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Saint Ith Llaha Church, just west of Dohuk, is the oldest church in the region and dates back to 500AD.
Amadiyah, 90km north east of Dohuk, dates back to the Assyrian Period and is a former principality. Amadiyah’s minaret is 30 metres high, with views from the top of the nearby mountains and valleys.
Amadiyah citadel is located on the eastern side of Amadiyah city.
Duhok and surrounds
Slemani museum, located on Salim Street, houses local items that date back thousands of years. It is one of the richest museums in the Region.
The Red House Museum, which was a detention centre under Saddam Hussein's Ba'ath regime, shows how its detainees lived, and recounts the genocidal campaigns against the Kurds in Iraq.
Dokan Lake, 70km west of Slemani, is a local resort with hotels, restaurants and holiday chalets.
Darbandikhan dam 65km south east of Slemani also has tourist cabins, restaurants, leisure facilities.
Ahmadawa resort, known for its springs, waterfalls and orchards, is a popular summer escape for locals and tourists.
Slemani and surrounds
Slemani museum
Amadia Town
Kurdistan Iraq
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Kurdistan IraqLocal TransportTravel by car in the Kurdistan Region is very simple and generally safe. Private cars and drivers are availa-ble, but they can be expensive. Taxis are a far more economical option, and they are readily available on most major roads in all the cities. A ride to or from almost anywhere in the cities normally costs some-where between 3-7,000 ID, and you can catch a seat in a shared taxi between any of the major cities for 10-30,000 ID depending on the distance—just ask a city taxi driver “garajee + the name of city/town where you want to go". There are generally two types of taxis in the cities. Some are painted orange and white, while others are painted a light tan colour. The light tan taxis are driven by government vetted drivers, and they are considered to be safest—these cars are usually newer and cleaner also.
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Countryside Locations
The Kurdistan Region is an ideal destination for those seeking unspoiled mountain scenery and ancient archeological sites off the beaten track. During the Kurdistan Region’s long hot summers, visitors and locals can enjoy the cooler weather of Kurdistan’s hillside resorts.The town of Shaqlawa, about 50 kilometres from the capital Erbil, lies at the base of Mount Safeen which is nearly 2,000 metres high at its peak. It has several fruit orchards, a food market,
restaurants and hotels. Further away deeper into the moun-tains and gorges, Gali Ali Beg and Bekhal waterfalls and the water source at Jundyan offer beautiful scenery and a place to stop and enjoy lunch or a drink at the outdoor restaurants, or simply sit down to enjoy your own picnic in a quiet spot.Take a drive through the deep gorge called Gali Ali Beg, along the famous Hamilton Road that passes through some of the �nest scenery in Kurdistan. At the end of the gorge is the hillside town
The town of Shaqlawa Gali Ali Beg Canyon
Kurdistan Iraq
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Kurdistan IraqCountryside Locationsof Rawandoz, which was the capital of Soran principality until the 19th century. Visitors in Rawandoz can stay in chalets or in holiday homes in Pank Resort. The resort hosts rides and a roller-coaster sledge ride, and is surrounded by mountain views.At Haji Umran, where you will �nd the Kurdistan Region’s highest mountains, the spa water is renowned locally for treating ailments and the highlands usually remain green through summer.About 70 kilometres from Slemani, the picturesque Dokan and Derbendikhan lakes are lined with cabins for visitors to enjoy boating or swimming. The lakes are a result of hydroelectric power dams built decades ago. At Ahmada-wa, east of Slemani, springs form several waterfalls surrounded by walnut, pomegranate and �g trees, attract-ing visitors to their cool shade.In Duhok province at Silav resort, open-air restaurants provide a view looking up to the nearby ancient town of Amedi (Amadiyah), which sits atop a two-kilometre wide plateau. Muslims and Christians have lived alongside each other for centuries in this small town. In former times, it was also home to a thriving Jewish community. Amadiya offers a wonderful view of the nearby valleys and gorges.
The best time to visit Kurdistan is March when people celebrate Nawroz, the New Year marked by the spring equinox, by having picnics and dancing in the hills and valleys. In October and November, the weather is very pleasant and still warm enough to enjoy sightseeing.
Derbendikhan lake
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CitiesErbil and Slemani each have a museum holding collections of antiqui-ties, statues and remains from the Region, while Duhok Traditional Museum displays Kurdistan’s folklore and heritage.Inside the ancient citadel of Erbil, you will �nd a beautiful traditional rugs and textiles at the Kurdish Textile Museum. The museum also showcas-es and preserves textile techniques by traditional tribes and endangered nomads of Kurdistan.The citadel offers great views over the city. Erbil also bene�ts from an archeological museum and near the town centre is the Sheikh Chooli Minaret, built by Sultan Mozafared and inscribed with Ku�c calligraphy. Sami Abdul Rahman Park, stretching over many hectares, is the ideal place to enjoy greenery, peace and quiet without having to leave the city.Slemani, Kurdistan's cultural capital, has a bustling bazaar as well as the modern Altun shopping centre and a bowling alley. At the large Azadi Park, children can use the playground, swimming pool and arti�cial lakes. The public garden in the city centre features statues of poets and writers.Erbil has been named the 2014 Arab Tourism Capital by the Arab Coun-cil of Tourism. The city plans to host at least 40 different events and activ-ities in 2014, ranging from skydiving, ice-skating, and a marathon, to traditional Kurdish arts and culture.The Kurdistan Region's three main cities are developing rapidly, and now have modern shopping malls for visitors who want to go to cafes offering internet access and looking for international retail brands.
Kurdistan Iraq
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Kurdistan IraqSecurityin the Region
The security situation in the Kurdistan Region in Iraq is very different from the rest of Iraq. Not a single coalition soldier was killed in the Region during the Iraq war beginning in 2003. The of�cial Regional guard, the Peshmerga forces, are highly trained and experienced in providing security. The Asayish (or police security force) work in close cooperation with the Peshmerga (or regional guard) to provide compre-hensive protection against threats and help with routine police matters.
To maintain the level of peace in Kurdistan, there are checkpoints on the borders and city perimeters. Separate advice must be sought for travel throughout Iraq outside of the Kurdistan Region. We also recommend that visitors consult travel advice issued by their country of domicile for visiting other parts of Iraq.
the Peshmerga forces
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CurrencyThe local currency is the Iraqi Dinar. US Dollars are also widely used. Exchange rates as of 10 March 2014:
Please be aware that there are currently few ATM machines or credit card facilities. Cash is the only method of payment in the vast majority of shops, hotels and restaurants. Ensure you take enough with you in US dollars or Iraqi dinars for all your expenses including the hotel bill. Exchange facilities are available at the airport, interna-
tional hotels and exchange shops in the bazaars.
1 US Dollar
= 1,162 Iraqi Dinars
1 Euro
= 1,614 Iraqi Dinars
1 British Pound
= 1,942 Iraqi Dinars
Kurdistan Iraq
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Kurdistan IraqFood and beveragesKurdish cuisine is based on lamb, chicken, rice and bread, and the use of many fresh herbs and vegeta-bles. Fish served in restaurants is often barbecued over an open �re to make a traditional Iraqi dish called mazgouf. Fresh fruit or baklava, a Middle Eastern �aky pastry and nut dessert, is usually served with sweet black tea, after the main course.While many types of fruit and vegetables are available throughout the year, seasonal and local products, such as wild asparagus, native rhubarb, green almonds and buffalo yoghurt, are highly prized and enjoyed. Black tea with sugar is the most popular beverage both inside and outside the home. Drinking alcohol in mod-eration is acceptable in some restaurants and hotels. Drunken and loud behaviour is frowned upon.
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Kurdistan IraqKurdistan’s Growth SparkWhile the world was dealing with the huge global economic crises, the Kurdistani government registered about 8 percent growth in 2011. The center of this growth is Erbil. The economic climate in Erbil is booming. Powered by its rich oil & gas supplies, which is projected at forty �ve billion barrels, Erbil is seeing unprecedented economic expansion. Erbil’s income per-capita is 50 percent greater than the remainder part of the whole country. This isn’t too bad for a region that just few years ago was Saddam Hussein’s regime in all its factors that contributed to the current situation.Many observers credit a big portion of the region’s economic growth to the security measures of the Kurdistan Regional Government. After the economic sanctions were lifted in 2003, the region’s economy began to bloom.Due to the increase in Erbil companies some are calling Erbil the next UAE Dubai. “This city is rising at a pace even quicker than the Emarati Dubai. Within 4 or 5 years, the Kurdistan region of Iraq will attain what the United Arab Emirates had attained in 20. It will change so much that no one could recognize it,” Cem Saffari said, who is the Turkish business development manager at the luxury Divan Hotel in Erbil. He moved to this company in Erbil from a comfy lifestyle in London because of the pioneering efforts seen in Erbil. The Divan Hotel is just one example of businesses popping up all over Erbil and attracting international employees. So what is the buzz about and which sectors and countries are bringing the most growth?
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Flights to the Kurdistan Region
The Kurdistan Region has two international airports: Erbil International Airport and Slemani International Airport. A new international airport is under construction in Duhok. Most �ights operating from Europe and the Middle East �y directly to Kurdistan, without going via Baghdad. Several IATA scheduled carriers already �y to Erbil, and more IATA airlines are expected to start �ights there. Several charter companies also operate �ights to Erbil or Slemani.
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EIA is not only a world class airport by technical standards, but also in passenger comfort. Many travelers connect between long haul and regional �ights. But Erbil is more than a transfer point; it is growing in importance as a �nal destination.The KRG has enacted favorable rules to attract foreign investors and to help citizens of the Kurdistan Region in exile return home. Domestic traf�c, as well as regional traf�c throughout the expan-sive Middle East, is rapidly growing. Both have contributed to the constant increase in traf�c at Erbil International Airport, even while the rest of the world began the current slow down in 2009.Many expatriates from Iraqi Kurdistan are returning, feeding a booming construction sector. Jobs abound, as well as a strong belief in the future.Kurdish citizens living in exile are returning, bringing along experi-ence and know-how from different countries and cultures. There is an ever stronger need for ef�cient air transport, for passengers as well as cargo.These are some of the reasons that the Kurdistan Regional Government (KRG) and EIA have constructed and equipped an airport for the future, with capacity for three million passengers, and one of the world’s longest runways, designed to accommo-date the Airbus A380 and cargo aircraft of that class. Our new airport is the culmination of the vision and strategy put in place in 2003.Erbil is on the way to reclaim its historic position along one of the world’s most important trade routes.
Erbil International Airport
Kurdistan’s great natural resources of oil, natural gas and other minerals is creat-ing a �ourishing and rapidly growing business environment.
The Erbil area has a stable water supply, and is surrounded by lovely and accessible wilderness lands, with greenery, clean streams, waterfalls and caves. This stands in stark contrast to other Middle Eastern destinations, and visitors will fuel an impor-tant tourism industry in Kurdistan.
Flights to the Kurdistan Region
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Flights to the Kurdistan Region
Built for the future
Erbil International Airport has the tenths longest runway in the world. It is able to operate planes even in the most challenging weather conditions.
Cargo traf�c is an important feature of EIA, and demand is growing rapidly.
The new terminal features CIP areas for visiting business jets, and there is a separate VIP terminal for visiting dignitaries and diplomats.
The new airport ful�lls all modern environmental require-ments and has a separate environmental body addressing these questions.
The airport is located close to central Erbil, eliminating long transfers to and from the airport, further reducing its environ-mental impact.
The construction of Erbil International Airport was entirelly funded by the KRG.
Erbil International Airport
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A winning designErbil International Airport offers an exciting, light and airy environ-ment for passengers and airport users with urban comforts and modern buildings
Erbil International Airport is an exciting, light and airy design by Scott Wilson Group. Headquartered in the UK, the group is an award-winning integrated design and engineering �rm, working both with natural and constructed environments. Their projects span the globe and include natural landscapes, urban designs, buildings, roadways, railways, and airports.The main contractor is Makyol Cengiz, a major construction company based in Turkey, in cooperation with the Ministry of Municipalities.The airport is built next to the old airport, previously a military base. With its short 2,800 meter runway and temporary terminal buildings, the need was great for a new airport, not just a new terminal.
In 2003 the Kurdistan Regional Government(KRG) decided that Kurdistan should have its own gateway to the world in Erbil, and the re-building of the old military base began on the 1st of July, 2003. The work to modernize and improve the airport technical-ly continued under the direction of KRG PM Mr. Nechirvan Barzani, and on May 26, 2005, the airport received its ICAO code ORER.
The construction of Erbil International Airport has been fully funded by the KRG at a total cost over 350 million US Dollars.
Erbil International Airport
Flights to the Kurdistan Region
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Flights to the Kurdistan RegionSulaymaniyah International Airport Background:On December 2003 the work was started by by a specialized Turkish company to construct Sulaymaniyah International Airport according to the ICAO speci�-cations. It is planned to construct the airport through two stages:
Stage One:Construction of Arrival, Departure and the VIP terminals. The work was completed on 15th June 2005.
Stage Two:
a) Construction of the following: b) Installation of the followings:Aerodrome Control Tower.Runway with its lighting systems and markings.Taxiways with their lighting systems and markings.Apron with all related lights and markings.Fire Fighting Station.Meteorological Station with all related equipment.Catering Building with all required equipment and facilities.Cargo building.Aviation Security Of�ce.Administration Building.Car Park.Aerodrome Fence with its related Guard Towers.Service Road surrounding the airport. potable & water treatment system
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Navigational Aids.Voice and Data Communication Systems.Air�eld Lighting Systems.Visual Aids
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This stage was �nished on 4th Sept 2005 .
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Opening Date
Airport Location
The airport was opened for operations to all types of aircraft and all �ights (Passengers and Cargo) on 20th July 2005
The airport is located North West of Sulaimaniyah city at a distance of approximately 15 km from city center. Its coordinates are:N 35˚ 33 38.88E 045˚ 18 52.98 (located at the center of the runway)
Airport Area
The total area of the airport is approximately 13.5 square kilometers.
Airport Capacity
The total capacity of the airport terminals is 1.5 million passengers per year, with high possibility to be increased to 3 million passengers per year.
Sulaymaniyah International Airport
Flights to the Kurdistan Region
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Flights to the Kurdistan Region
Airport Terminals
Departure Terminal Arrival Terminal VIP Terminal
The airport has been opened for operations to all types of aircraft and all �ights (Passengers and Cargo) on 20th July 2005
Total Area: 1000 square meters Capacity: 350 passengersIt includes the following:
1. Waiting hall2. Information desk3. X-Ray machines4. Immigration desks and of�ces5. Bank6. Check Out Desks7. Baggage Belts8. Cafés9. Shops10. Restaurants
Total Area: 800 square metersCapacity: 300 Passengers
It includes the followings:
1.Waiting Hall2. Immigration Desks and Of�ces3. Bank and Post Of�ce4. Customs 5. Shops6. Tourist Of�ce7. praying rooms
Its Total Area is 250 square meters with well furnished large sitting room.
Sulaymaniyah International Airport
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Connecting Building Cargo Building
It connects between the Departure and Arrival Terminals and includes the followings:
1. Airport manager of�ce2. Flight crew rooms3. Flight operation of�ce4. Brie�ng of�ce (ATC and MET)5. Medical facilities room6. Meeting Hall7. Staff restaurant8. Control and monitoring room
Total area is 461 square meters. Equipped will all required equip-ment and facilities.
Total area 252 square meters.
Catering Building
Sulaymaniyah International Airport
Flights to the Kurdistan Region
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Flights to the Kurdistan Region
Air Traf�c Control tower
Constructed on an area of about 82 square meters with 31 meters height. Designed to achieve the required vision for the Air Traf�c Controller at all directions. The tower is equipped with all required equipment and facilities accord-ing to the ICAO standards.
Administration and Technical Building
Two �oors building, constructed on an area of 1140 square meters, which includes the Director General’s of�ce, admin-istration, �nance, Engineering auditing and legal of�ces.
Fire Fighting Station
Total area is 620 square meters. It is connected by designated roads to the runway, taxiways and apron. Designed to accommodate large Fire Fighting Trucks, Class Room, and Early Warning of�ce and work shop.
Sulaymaniyah International Airport
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Flights to the Kurdistan RegionLand border crossing to Kurdistan RegionOverland entry into the Kurdistan Region is possible through Turkey. The suggested route is to �y to Istanbul Ataturk Airport and then take a two-hour domestic �ight to Diyarbakir. (Turkish visas can be obtained on arrival at Istanbul Airport. Baggage may have to be retrieved from the International Terminal and checked in at the Domestic Terminal.)
At Diyarbakir Airport taxis can be hired to drive to the Ibrahim Khalil/Habur border crossing point, Turkey’s border with the Kurdistan Region in Iraq. Many drivers do this journey frequent-ly and are familiar with the route. It is advisable to settle the price beforehand, a guide price is USD 150, and to check that the driver has the necessary paper work to take passengers over the border. Because of the journey time it is advisable to start the overland journey in the early morning, staying overnight in Diyarbakir if necessary.
After crossing the border at Ibrahim Khalil, another taxi can take you to your destination in the Kurdistan Region. The approximate journey time from Diyarbakir to the border is 4 hours; then from the border to Dohuk is 1.5 hours; to Erbil 4 hours; and to Slemani 6 hours. There are alternative routes via Iran and Syria but these are less frequently travelled.
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In 2004 Duty free Ltd. started operat-ing in Kurdistan Region, Iraq, and our company is the only company licensed by the Ministry of Finance to operate and open duty free shops in Kurdistan Region, Iraq and we work under strict supervision of Ministry of Finance.
The Duty Free head of�ce is situated in the city of Erbil.
Erbil International Airport (EIA) repre-sents the main operating point from where most of the goods are delivered to retail duty free border and airport shops. Ibrahim Khalil border crossing (Iraqi –Turkish border) is also vital for our imports as it is considered one of the most important border points in Kurdistan Region and Iraq.
Duty Free customers include foreigners, Iraqis who arrive from abroad can purchase items from Duty Free within a month at their arrival, Iraqis arriving from abroad not hold-ing a foreign passport ( purchase can be made within a month after their arrival ), people working in Embassies/-consulates, UN employees based in Erbil, and members of coalition Forces. In addition, more than 200,000 Turkish citizens working in Erbil are part of our customers.
• Erbil International Airport (EIA) Duty Free Shops.• Εrbil Diplomatic City Shop.• Dohuk Diplomatic city shop.• Sulymania Diplomatic city shop.• Ibrahim Khalil Border Duty Free shop (Iraq – Turkish border). • Bashmagh Border Duty Free shop (Iraq-Iran border).• Hajomran Border Duty Free shop (Iraq-Iran border).• Perweez Khan Duty Free shop (Iraq-Iran border.
The main business focus is retail of duty free goods consisting of Tobac-co products, Spirits, Perfumes, Toys, Food, Clothes, Accessories, Watches, Sunglasses. A wide range of major brands can be found in every shop that operates in Kurdistan Region, Iraq.
DUTY FREE
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DUTY FREE VISIONTo help people enjoy the shopping experi-ence during their journey
Duty Free LTD will inspire its employees to be the best they can be. We will engage in sustainable practices and anticipate the needs of our customers. We will maximize return to the stockholders while still main-taining quality in our products.
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DUTY FREE
MISS
IONBeing an ef�cient organization with high
performing people
Understanding our customers
Delivering world class retail servicesand infrastructure
Embracing a culture of quality and excellence
Honouring our corporate and socialresponsibilities
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DUTY FREECore value of duty free employees
• Customer Commitment• Quality• Integrity• Teamwork• Respect for People• A Will to Win• Personal Accountability
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DUTY FREEDuty Free Erbil International Airport
Duty Free Ltd. operates shops in Erbil International Airport, Departure and Arrival; these locations offer Tobacco products, Spirits Perfumes, Accessories and Jewelry, Souvenirs.
Airlines use EIA; Iraqi Airways, Austrian Airlines, Lufthansa, Etihad Airways, Atlasjet Airlines (Laveen Air), Turkish Airlines Fly Dubai, Fly Emirates, Middle East, Air Berlin, Germania Fluggeseiischaft MBH,
Royal Jordanian, Egypt Air, Pegausus, Cyprus Air, Qatar Airways, Transavia, and Mahan Air.
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EIA Passenger volume & Aircraft Movement, 2013 :
MonthArrival
No. of Aircraft Movement No. of Pax
Departure Total Arrival Departure Total Growth Rate [YoY]
Growth Rate [YoY]
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
July-13
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
Total
422
374
512
506
478
501
541
544
521
584
550
582
6,115
422
374
512
506
478
501
541
544
520
584
550
582
6,114
844
748
1,024
1,012
956
1,002
1,082
1,088
1,041
1,168
1,100
1,164
12,229
52.3%
42.7%
58.0%
50.4%
34.1%
33.8%
25.5%
21.4%
23.6%
33.0%
31.6%
37.6%
35.6%
35,633
33,792
61,154
49,963
47,204
62,027
58,396
55,200
52,699
51,526
44,585
44,694
596,653
32,484
34,329
54,942
50,620
50,303
60,001
54,816
56,887
54,124
51,382
46,742
50,280
597,130
68,117
68,121
116,096
100,583
97,507
122,028
113,212
112,087
106,823
102,908
91,327
94,974
1,193,783
24.4%
29.1%
47.1%
17.3%
18.8%
30.8%
16.9%
23.8%
20.2%
30.3%
28.9%
28.6%
26.0%
DUTY FREE AT E.I.A
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DUTY FREE AT E.I.AEIA Passenger volume & Aircraft Movement, 2013 :
1300
1200
1100
1000
900
800
700
600
500
400
300
200
100
90%
9.7%
rate of internationalpassengers was 90.3%,
domestic ratewas 9.7%. Ja
n20
13
Feb
2013
Mar
2013
Ap
r20
13
May
2013
June
2013
Aug
2013
July
2013
Sep
2013
Nov
2013
Oct
2013
Dec
2013
Aircraft movement International Domestic Total
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DUTY FREE AT E.I.AEIA Passenger volume & Aircraft Movement, 2013 :
90%
9.7%
rate of internationalpassengers was 90.3%,
domestic ratewas 9.7%.
130,000
120,000
110,000
100,000
90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
Jan
2013
Feb
2013
Mar
2013
Ap
r20
13
May
2013
June
2013
Aug
2013
July
2013
Sep
2013
Nov
2013
Oct
2013
Dec
2013
Passenger movement International Domestic Total
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DUTY FREE AT E.I.AErbil Airport Statistics . 2014
Month Pax out Pax in Total movment
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
July-13
Aug-14
Sep-14
Oct-14
Nov-14
Dec-14
48281
58627
69319
60661
63555
84833
88373
...
73084
...
...
...
40505
37881
72931
62047
45597
51226
42525
...
33295
...
...
...
585
550
642
606
631
775
755
...
633
...
...
...
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Airport TerminalsCARRIERS
Air Berlin
Air Sweden
Atlas Jet
Austrian Airlines
Emirates Airlines
Start Airline
ZagrosJet
Etihad
Gulf Air
Iraqi Airways
Med Airways
Royal Jordanian Airlines
Viking Airline
Fly Miran
Royal Falcon Airlines
Middle East Airline
Turkish Airlines
Egypt Arlines
Qatar Airways
Fly Dubai
Pegasus Airlines
Mahan Air
Germania
Lufthansa
Destinations - International
Amman
Athens
Amsterdam
Abu Dhabi
Bahrain
Beirut
Copenhagen
Damascus
Cairo
Jeddah
Dubai
Dusseldorf
Frankfurt
Gothenburg
Istanbul
London (Gatwick)
Malmo
Manchester
Doha
Madina
Munich
Orumiyeh
Stockholm
Tehran
Vienna
Ankara
Antalya
Larnaca
Eindhoven
Destinations - Domestic
Baghdad
Basra
Najaf
Sulimaniya
DUTY FREE AT E.I.A
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DUTY FREEErbil Diplomatic ShopErbil downtown diplomatic shop, which is located in central Erbil, is one of the most recent units of Duty Free Ltd. Largest customer base for this unit is made up of Iraqis with foreign pass-ports. This class has the right to purchase items from our diplomatic shop within the �rst 30 days of their visit to Kurdistan and Iraq. In addition, people who are working in Embassies, Consulates, and foreign visitors, can buy from our diplomatic shop. Approximately 200-300 custom-ers visit and purchase different goods every day.
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Ibrahim Khalil Border shop
Ibrahim Khalil Border is the only border point between Iraq andTurkey. Therefore, all overland trade between the two countries use this border point. In addition, most Iraqi citizens who live abroad use this border crossing when they travelling from and to Iraq via Turkey. This border point plays a signi�cant role for over 200,000 Turkish citizens making their living in Kurdistan Region. The total numbers of passengers using Ibrahim Khalil border point, according to of�cial border statistics, is about 5000-6000 passengers per day.
The total number of vehicles passing through Ibrahim Khalil daily, two ways:
- 2500-3600 trucks- 2000-2200 taxi’s and private cars- 50-60 Bus - 6000-8000 passengers every day
DUTY FREE
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DUTY FREE
Bashmagh border point is one of the two border crossings between Iraq and Iran. According to border statistics in 2008, approximately 2000-2500 passengers used this crossing daily. Currently these numbers have reached 3500-4500 passengers per day. The classes who are using this crossing are:
Iranian citizens who reside near the border, and who use this crossing to visit Najaf and Karballa (religious tourists).
Iranians with Iraqi origin who live near the border since the war between Iraq and Iran.
Iranian Kurds who visit Kurdistan for pleasure leisure.
For 2012 an increase of 25 % was observed due to various factors. It is worth mentioning that the new shop constructed at this location is bigger and the complex includes restaurants and other service facilities.
•
•
•
Bashmagh Border Shop
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DUTY FREEHaj Omran Border ShopHajomran is the second border crossing between Iraq and Iran. Approximately 2460-3690 passengers use this point. According to border statistics the Bashmagh border point has an 18% smaller traf�c than the Hajom-ran border point. Sales volumes for this point have increased by 25% in January 2013. As passenger traf�c has increased, a new border point between Iraq and Iran is due to open in the near future. It is expected that 5000 passengers will use this crossing a day.
Perweez Khan Border ShopThis shop will be located in the border between Iraq and Iran. Our company has got the license to construct, prepare and operate this shop as Duty Free shop. It is worth to mention that this border crossing has not been operate yet.
Duhok Diplomatic Shop Dohuk Diplomatic Shop located in Dohuk is one of the �rst shops started by Duty Free Ltd. The total number of visitors is about 150- 225 per day.
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DUTY FREESulaymaniah Diplomatic Shop
Sulaymaniyah Diplomatic shop is located in Sulaymaniyah city center. The total number of visitors to this shop is about 200-240 customer per day.
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INFLIGHT MAGAZINETHE SIGNATURE INFLIGHT MAGAZINE
This is our in�igth magazine which you can �nd inside the zagros jets to help you enjoy your shopping experience by offering a wide collection of brands to choose from. we have published two issues and we are aiming to publish a new issue every three months.
"ISSUING QUARTERLY - CARRIER: ZAGROS JET"
INFLIGHT MAGAZINEIssue no. 01 June/2014
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ZAGROS JET
• Recognized as the �rst and the only Kurdish Airline• Established on October, 2005 by Zagros Group.• Licensed for commercial �ights since June, 2013• Partner with Atlasjet
•
•
•
•
ZAGROS JET is
Becoming the most preferred carrier in Iraq, connecting Kurdistan Region and Iraq to the world
Vision
To satisfy our customers with the best quality of services
To meet our customers expectations in terms ofpunctuality, product prices, facilities, door to door�ights .. etc.
To let our customers enjoy their travel life easier
To expand our network.
Mission
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Flight Schedule / 1st Phase
DAYS FLIGHT NO. FROM TO
Monday, Wednesday and Friday
Monday, Wednesday and Friday
Wednesday and Saturday
Wednesday and Saturday
Daily Except Monday and Friday
Daily Except Monday and Friday
Tuesday, Thursday and Saturday
Tuesday, Thursday and Saturday
Monday, Wednesday and Friday
Monday, Wednesday and Friday
Tuesday, Thursday and Sunday
Tuesday, Thursday and Sunday
Monday and Friday
Monday and Friday
Z4 6101
Z4 6100
Z4 6501
Z4 6500
Z4 5301
Z4 5300
Z4 6301
Z4 6300
Z4 6401
Z4 6400
Z4 5201
Z4 5200
Z4 1101
Z4 1100
Erbil 7:00
Ankara 10:00
Erbil 23:40
Gaziantep 5:45
Erbil 18:30
Amman 21:10
Erbil 13:30
Adana 16:00
Erbil 13:30
Diyarbakir 15:30
Erbil 7:50
Beirut 10:30
Erbil 17:30
Stockholm 23:15
Ankara 9:00
Erbil 11:45
Gazianep 0:55
Erbil 7:00
Amman 20:10
Erbil 22:40
Adana 15:00
Erbil 17:30
Diyarbakir 14:30
Erbil 16:30
Beirut 9:30
Erbil 12:00
Stockholm 22:15
Erbil 3:35
ZAGROS JET
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ZAGROS JET
At �rst phase, it is planned to operate �ghts to 7 different destinations.
1st Phase Destinations
EBL
DIY
ADAGZT
ESB
ERC
ARN
BEY
AMM
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At second phase, the network will expand to include daily Pilgrim �ights between Erbil and Jeddah.
2nd Phase Destinations
EBL
DIY
ADAGZT
ESB
ERC
ARN
BEY
AMM
JED
ZAGROS JET
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ZAGROS JET
At third phase the network will expand further to include �ights between Erbil and Europe including:London, Oslo, Amsterdam, Copenhagen and Frankfurt
3rd Phase Destinations
EBL
OSL
CPH
AMS
LON
FRA
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ZAGROS JETThe electronic booking and reservation engine, designed forAgents, is a very simple and self explanatory system. throughwhich, agents will have access to:• Perform booking and reservations services• Change and refund tickets immediately• Obtain accounting and service fee calculation reports
Booking engine
Interested travel agencies have to submit below requirements:• Travel agency certi�cate, registered and approved by Ministry of Trade.• Deposit payment of minimum(USD 10,000)• Contact details of authorized person• Agency address and contact details• To hang of�cial signage of ZAGROSJETas appointed agent .
Being appointed agent
advantages of being ZAGROSJETAgent are:• direct access to our E-Booking System• �xed service fee per each ticket it issues• Posters and advertisement materials
Agency advantages
IMPORTANT NOTE: Agent can collect miles through our Jetmile system. Collected miles can be used later for personal advantages.
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