oily news spring 2008
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SPRING EDITION 2008
the real tale ofaustralian sandalwood
10 ways to strengthen your business
are you part ofthe $12 billion trend?
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spring SPRING EDITION 2008S O, we havebeen busy with many improvement projects.Several of which are now ready to share.
Firstly, we are excited by our new partnership with the business-coaching specialists at Aromatherapy Home Business (AHB).Our collaboration has resulted in content
that provides good sound business advice,plus the industry-specific elements that areessential to running a profitable business.In the space of a few short months, thetraining will give you all the tools you’ll needto enable you to introduce new strategiesinto your business.
Secondly, our cover story on Mount
Romance’s Certified Organic AustralianSandalwood provides an insight into thisethically motivated company. Come with usbehind the scenes as we explore this trulyfascinating Australian tale of success.
We invite you to find a comfortable chair whilst you sit back and enjoy the read.
Eliza McGivern, Editor
THIS ISSUE
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Spring cover:
Lemon
Citrus limonum
Lemon Essential Oil
is extracted by cold
pressing. It offers a
fresh, stimulating
aroma and its
vibrancy enhances
uplifting vaporiser
blends. Lemon oil
acts as an astringent,
so it can be useful
in skincare for
teenagers or oily
skin types and for
toning ageing skin.
Visit www.seoc.
com.au for more
information.
04 Harvest:Certified Organic Australian SandalwoodHow a company put the heart back into the Western Australian Sandalwood industry.
12 SME (Small to Medium Enterprises) Forum: Your Recipe for Success
10 ways to strengthen your business A look at how you can improve your business.
18 Lifestyle:Consumerism with a Conscienceake the LOHAS test to see if you live a life of health and sustainability.
20 Events: Australian & International Events Guide Must-attend expos for SEOC customers.
22 Product Specification:Certified Organic Australian Sandalwood
Specification for manufacturers.
23 Formulation:Organic Sandalwood BalmFeaturing Certified Organic AustralianSandalwood.
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D ’ S was a primary export earner for Western Australia. Wood was sold throughout Asia for decadesresulting in over 300,000 tonnes being exported by the early 20thCentury. In 1919 the first fully operational manufacturing plant
was established to produce oil for a variety of industries includingEuropean perfume, luxury soap and the pharmaceutical industry.
Initially only capable of producing crude oil with a low santalolcontent, it was believed that Australian Sandalwood was second-rate in comparison to Indian Sandalwood (Santalum album).
But in the 1920’s, improvements in production and scientificcontrol meant that higher quality oil, with higher santalol levels,became available. Tis advancement led to the inclusion of Australian
oil in pharmacopoeias of Britain, France, Belgium and Japan.Troughout this era, medicinal Australian Sandalwood was used
internally and externally and was recognised for being just aseffective as the imported Indian oil. In time though, theintroduction of antibiotics into the medical world, meant thatmedicinal Sandalwood became obsolete and after a gradualdecrease in demand, production ceased in the mid-1960’s.
It wasn’t until the end of the ‘90’s that Sandalwood was brought
back into the economic mix due to its popularity within the >
Te heart of the landCertified Organic Australian Sandalwood Oil
Over 150 years ago Sandalwood (Santalum spicatum)
was the heart of Western Australia’s export market. Today,again, Sandalwood is pumping life into the outbackeconomy and proving sustainability is also profitable.
HARVEST
Opposite: Elder, Dusty Stevens (right) and Kenny Farmer (left) of the Kutkabubba
community are harvesters from the semi-desert Shire of Wiluna.
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HARVEST
aromatherapy and perfume industries. In 1997, Mt Romance Australia Pty Ltd took great steps to re-introduce the oil to the world market. Tey negotiated a long term supply contract withthe Western Australian Government and exported Sandalwood tomost continents across the globe.
oday, we are witnessing the next phase in the lifecycle of this
native Australian oil. Western Australian global exporter, MtRomance Australia Pty Ltd (of which Australian Sandalwood OilCo Pty Ltd is a subsidiary), was granted Organic Certification in
August 2006. Te company achieved this certification inaccordance with the Australian Organic Standard 2006, throughthe Australian Certified Organic organisation (ACO). ACO is anaccredited organic certifier with the United States Department of
Agriculture (USDA) therefore Mt Romance has also been certified
in accordance with the National Organic Programme (NOP) in June 2008.
Before any oil can be produced, there is a comprehensiveinfrastructure in place that is followed by all associated industrypartners. Te environment is protected through conservation andregeneration programs overseen by the Forest ProductsCommission (FPC). Local Indigenous communities are supported
with commercial partnerships through the Songman Circle of
Wisdom. And finally the oil production is controlled to meet highquality specification and now also to meet organic standards.
Harvesting Te Forest Products Commission (FPC) is responsible for the >
Opposite clockwise from top left: Young Sandalwood trees are hemi-parasites,
needing a host tree to feed off whilst establishing their own root system.
Sandalwood flowers whilst striking have a putrid odour, similar to that of offal.Their role is simply to be germinated in order to produce seeds. Dr Richard Walley
OAM was the founding chairman of the Songman Circle of Wisdom and integral
in the development of the Indigenous Certification standards. Seeds fall to the
ground and so the cycle continues.
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Sandalwood harvest with their main objective being to conservethe Sandalwood species in Western Australia.
Any harvesting that occurs on Crown Land must be done so bya licensed harvester. Tis ensures full traceability of every woodchip produced from the heartwood of this native plant.
Te average tree can take up to 25 years to mature, certain
regions may vary depending on climate and conditions, someshorter, some longer.
Te natural regeneration of Sandalwood has been affected by thedeclining population of the woylie, a small marsupial that is thenatural distributor of the seeds. With increasing numbers of feralanimals the woylie has now become an endangered species andconsequently Sandalwood forests are being replanted andregenerated by the harvesters.
When the tree is harvested, the whole tree is removed, roots andall. After harvesting a mature plant, two small trenches are dug inthe ground and six seeds are planted in each trench next to a hosttree close to where the original tree was removed.
Community Alliance Tere are many Indigenous communities involved in theharvesting of Sandalwood. Tey are all licensed and they sell their
wood to the FPC. Mt Romance then purchases the wood from theFPC and extracts the oil as per an Indigenous Certification whichhas been issued under the Songman Circle of Wisdom IndigenousPlant Certification Protocol.
Te oil extracted from the wood chips is sold at a premium and100% of that premium is returned to the community to facilitatebuying new harvesting machinery or to assist the community in >
HARVEST
Opposite clockwise from top left: Local harvester Albert Phillips prepares a
truckload of wood to be de-barked. Tumblers remove the leaves and bark from the
wood and branches. De-barked wood ready to be chipped. Wood chips are made
from the heartwood and are steam distilled to produce the valuable Sandalwood oil.
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The precious Sandalwood oil is extracted from the dark centred
heartwood of the trunks and branches.
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other ways. Tis agreement between the Indigenous community,the FPC and Mt Romance ensures that true and fair trade isadhered to and that no one entity profits more than another.
Oil Production Australian Sandalwood oil is extracted through the steam
distillation method. Once a sandalwood tree is harvested, the barkand leaves are removed and the remaining parts of the tree aredivided into roots, butts and logs. When this has been completedthe wood is chipped, in order to create larger surface areas toenable the extraction process.
Strict quality control is employed to ensure the chipped wood isneither too big nor too small as this can affect the final yield andquality of the oil. Te wood is then placed in a distiller vessel and
steam is passed through to extract the oil. Te volatile sandalwoodoil evaporates in the steam and when the vapour is cooled in acondenser the result is a condensate that has both oil and waterphases. Sandalwood oil is lighter than water therefore it floatsabove the water component of the condensate enabling it to beeasily collected. Te last step is the removal of trace amounts of
water from the oil and then finally filtration.Tese days the demand for Australian Sandalwood is becoming
stronger as the availability of Indian Sandalwood slowly dwindles.Research is proving that the Australian oil has highly beneficial
antimicrobial properties and anti-inflammatory effects due to itsunique chemical components, E E farnesol and epi--bisabolol.Tis plus the new organic certification, make it even moreappealing for the aromatherapy, natural and organic cosmeticindustries to embrace the benefits of this amazing oil.
HARVEST
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By Lucille Wilson.
Our thanks and appreciation goes to Mike Ray and Louise Burgler from
Mt Romance Australia, for their valuable input in compiling this article.
Photographs reprinted with kind permissions of Mt Romance Australia Pty Ltd.
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SME FORUM
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For the past few months, we have been working behind the
scenes on a joint-venture training program developing Business Coaching that has been specifically tailored for our industry. We believe the program is the first of its type in
Australia and we are excited that it’s now ready to offer toSydney Essential Oil Co. customers.
Our training partner, Will Cotterill from Aromatherapy Home Business (AHB), will be conducting the coaching inan on-line and email format. Te content is comprehensive and we believe it will be useful regardless of where you are starting from. If your business is still at idea or concept stage, the coaching will guide you through all facets of establishing and operating a profitable business. For those
who are already established, you’ll learn how you canimprove on what you are already doing, extend your
product range to grow your profits, or at the very least youcan give your business a thorough check-up.
And now, we will hand you over to Will Cotterill, as he has contributed the following “10 ways to strengthen your
business” article for this issue of Oily.
Your recipe for success
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Luscious body
scrubs improve the
texture of your skin
and give it a glowing
appearance. Try
Sandalwood oil inyour formulation for
an exotic aroma and
re-hydrating effect.
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10 SME FORUM
W , decline in
consumer spending, tighter credit conditions and generaleconomic doom and gloom, it is all too easy to start feeling a bitnervous about what is around the corner for your business.
Well, it is not the first time there has been a down turn in theeconomy and it won’t be the last. Business still goes on, and in facttough times can be used as a perfect opportunity to take a closelook at your business and how you can improve and strengthen it.
I believe that challenges can bring out the best in you, and I also
believe that when there is change, there is opportunity.Here are my top ten tips for using the tough times to strengthen
your business.
1. It all starts with attitude First things first, you need to believe in the statement I just madeabove. You need to believe that challenges will bring out the bestin you and that when there is change, there is opportunity. If you
don’t, then you are going to find it hard to rise above fears andlimiting beliefs. If you do, then you will already be one step aheadof 95% of the business community, and your business will notonly survive the tough times, it will thrive.
2. Time to get organised A good attitude is the first step, but it needs to be backed up withaction, and action is most beneficial when it is organised action.
You’ll need some dedicated quiet time to take stock of where yourbusiness is at now, where you want your business to be headingand finally what action you need to take to get it there. Tink of
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ways to strengthen
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your action plan as your road map through rough terrain; keep it
close to you at all times, keep checking it to make sure you arestaying on track and don’t let any bright shiny objects distract you.
3. Hone your cash flow Now’s the time to really keep a close eye on your cash flow and tomaximise not only the amount of money coming in, but also thespeed at which it comes in. Also, look at how you can slow downand minimise money going out. Increase transactions that bring
money into your business quickly and keep your stock turningover. If you have slow moving stock, now is the time to package itup for a sale. Finally, take extra care compiling your cash flowforecasts so that you can prepare well for the leaner months.
4. Work well with creditors and debtors When times are tough your customers will want to stretch outtheir payments, while your suppliers will want to be paid early.
Te best approach to take in both cases is an open line ofcommunication. Stick to trading terms and negotiate solutions ifthings become tight. rying to arrange extended credit can help tofree up money which you can invest in marketing your products.
5. Give your working assets a health check now Make sure that your equipment is serviced and in good workingcondition so that you don’t get any expensive surprises down the
track. As long as your equipment is working hang on to it, even ifit is fully depreciated, and only replace things when it is absolutelynecessary. >
your business
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SME FORUM
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6. Look closely at your expenses – it’s time to streamline It is very easy for businesses to pick up a lot of small, unnecessaryexpenses that stay under the radar during stronger economictimes. ake the time to have a good look at where your money isbeing spent, and cut away the debris. Now more than ever, youshould be shopping around to reduce general variable costs, as wellas considering ways of reducing the unavoidable fixed costs.
7. Maximise your marketing investments
During tough times it is important to invest marketing money wisely. o do this pick three or four marketing strategies that youknow yield the best return on investment and focus on them. Lowcost marketing tactics designed to keep existing customers buyingyour product are a good option. Also offer new customersexceptional value to start buying your products. Be generous to
win them over and then continue to offer great service to keepthem. It is not the time to be trialling untested strategies right now,
so stick to what you know works for you. Remember to make yourmarketing messages suitable for the current economic conditions.
8. Working together – who can you form a strategicalliance with?
wo of the most important questions you can ask are: Who elsehas my customers? Where would I find existing lists of potentialcustomers? Finding partners with whom you can form a strategic
alliance with is one of the most cost effective and powerful ways togrow your business. You can offer them a percentage of sales toendorse your product or, you can offer them promotional products
Imagine...If you kick off your coaching in August,
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to use as value ads and gifts. Create win-win situations that are
going to increase profits for both businesses.
9. Review and make necessary changes to your financingsooner rather than later Look at whether your business needs to restructure long termdebts to help cash flow. Lenders are generally happy to work withyou providing you are consistent with your repayments. Make sureyou have a short term finance plan in place too, just in case you
need a little help during a quiet period. It is better to get thesefacilities in place as a precaution, rather than waiting until you arein desperate need of them.
10. Analyse and focus on your core business When you analyse your product costs and compare them to therevenue they generate, you can begin to rationalise what your corebusiness is. You need to make tough decisions to let go of products
that are not giving you a good enough return so that you can focusyour efforts on the ones that are.
Be positive, be brave and relish the challenges ahead. Look athow you can implement the information above now, and start totransform your business into a leaner, fitter and healthier modelcapable of surviving any economic down turn.
By Will Cotterill – Aromatherapy Home Business
you could have your new product in the market before Christmas…
To find our more about the AHB Business Coaching program, please visit our
website for details www.seoc.com.au.
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LIFESTYLE
Take a moment to scan this list and
mentally tick the items that have a current
connection to your personal or business
lifestyle.
Alternative therapies (Aromatherapy,
Naturopathy, etc.)
Personal development books or programs
Organic or natural personal care
products
Spa visitations
Organic furnishings or clothing
Natural household products (paper
goods and cleaning products)
Organic or locally grown food or drinks
Fair trade products
Vitamin & mineral supplements Socially responsible investing
Renewable energy
Carbon offsets
Hybrid and electric cars
Green and sustainable building products
Water-wise habits
Ethical business relationships
If you have nodded yes to any of these,
then you are most certainly part of themarket segment known as LOHAS.
LOHAS, an acronym for Lifestyles of
Health and Sustainability, relates not only
to attitudes, but also to buying habits and
social behaviour of consumers and
businesses. Current research has reported
the LOHAS consumer market in Australia is
estimated at $12 billion and growing*.
LOHAS consumers want to integratehealthier and more sustainable products
into all aspects of their lives ranging from
their nutritional, physical and mental well-
being, to their finances, homes, holidays
and work lives. Choosing a LOHAS lifestyle
is not restricted by age or socio-economic
circumstance. And being a LOHAS consumer
doesn’t mean you stop shopping. Typically,
most LOHAS consumers introduce
meaningful and affordable products into
their lifestyles on an as-needed basis.
LOHAS companies apply what is
described as ‘responsible capitalism’ by
providing goods and services using
environmentally friendly and economically
sustainable business practices. Authenticity
is their core value. Consideration for
people, planet and profits integrate withethics of sustainability, growth and
positive improvements.
At SEOC, we are committed to regularly
reviewing and updating our LOHAS
business practices. For example, you may
be reading this article on-line rather than
a print copy. But if not, you’ll notice that it
has been printed by a printer who uses
waterless presses and vegetable inks onenvironmentally responsible paper from
sustainable sources. On the product front,
Organics continue to be a major focus for
us. In 2003, organics represented 8% of
our key product groups. This grew to 28%
in 2006, and we are actively developing
new products that will come to market this
year, that will help us reach our target of
40% in 2008. So stay tuned… * Report published August 2007 by Mobium Group,
Australia.
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Consumerism
with a conscience.Is it possible?On a daily basis, millions of Australiansactively strive for healthier and moresustainable lives. When choosing products,
thought is given not only to their personal needs, but also to the impact onthe planet and environment.
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EVENTS
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VISIT SEOC AT THE FOLLOWING INDUSTRY EVENTS
August 21-22, 2008 Sydney, Australia
Natural Therapies & Natural Health Expo
AJC Convention Centre, Royal Randwick (new venue)
Australia’s largest annual trade event for the natural healthcare industry is a
must-attend event for complementary healthcare practitioners, therapists,
medical practitioners, naturopaths, pharmacists and retailers of natural
health products.
Source the best products and services for your clients at this two-day
product exhibition, combined with an informative and educational three
day workshop and seminar program. CPD points from ATMS, ANTA, NHAA
and IFA.
Register to attend by visiting www.naturaltherapyexpo.com.au, and enter
promotional code NTSSEO when prompted to receive a $10 discount on any
of the seminar workshops or packages.
The Natural Therapies & Natural Health Expo is a trade event for natural
health professionals only and is not open to the general public.
Visit SEOC at Stand 16
www.naturaltherapyexpo.com.au
November 12-14, 2008, Hong Kong
Cosmoprof Asia
Hong Kong Convention & Exhibition Centre
Recognised as the premier beauty event in Asia for suppliers and buyers
for global networking in the beauty and health industry. Cosmoprof is a
trade-only event.
To enjoy FREE & quick admission, please pre-register on-line by
30 September.Visit SEOC in Hall 5, Booth 5M1A
www.cosmoprof-asia.com
Sydney Essential Oil Co. will be exhibiting at some must-attend industry
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OTHER INDUSTRY EVENTS (AUG-NOV)
August 30-31, 2008 Sydney, Australia
Sydney International Spa & Beauty Expo
Sydney Convention & Exhibition Centre
Experience the world of spa & beauty
at Australia’s largest industry event.
www.internationalbeautyexpo.com.au/
sydney2008
September 24-26, 2008 Tokyo, Japan
BioFach Japan International Organic
Trade Fair & concurrent eventNatural Products Expo
Tokyo Big Sight (Ariake), West Hall
All natural and organic: Functional
Foods; Supplements & Vitamins; Personal
Care & Spa Products; Raw Ingredients
& Materials; OEM/Contract
Manufacturing/Supply-related Goods
& Services; Herbal Products & Alternative
Remedies.www.biofach-japan.com
www.naturalproductsjapan.com
October 15-18, 2008 Boston, USA
BioFach America Organic Products Expo
& concurrent event
Natural Products Expo East
Boston Convention & Exhibition Centre
Together these two expos form the largestsupplier platform for natural & organic
products in North America.
www.biofach-america.com
www.expoeast.com
October 30-31, 2008 Melbourne, Australia
Natural Therapies & Natural Health Expo
Camberwell Centre, Camberwell
Trade event featuring natural medicines,
homeopathic remedies, supplements,
essential oils, flower essences, bodywork
supplies, business and clinic services,
courses and training providers, natural
health magazines, books, CDs and more.www.naturaltherapyexpo.com.au
SEOC SEMINARS
The April 2008 seminars dates were the
last for the time being. The classes are
temporarily suspended, as we redevelop
the content and presentation.
BUSINESS COACHINGThe all-new industry-specific Business
Coaching program is now available
in convenient on-line and email format.
Customers wishing to find out more
can visit our website www.seoc.com.au
for details.
events over the coming months. We’d love to see you there!
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PRODUCT SPECIFICATION
Product Sandalwood Oil 100% pure
Botanical Name: Santalum spicatum
Type: Certified OrganicOrigin: Australia
Appearance: Fluid liquid
Colour: Pale yellow to deep yellow
Odour: Floral, woody
Plant part used: Heart wood
Extraction method: Steam distilled
Physio-chemical propertiesSpecific Gravity at 20ºC/20ºC: 0.945 – 0.980
Optical Rotation at 20º C: -16.0 – +4.0º
Refractive index at 20ºC: 1.500 – 1.517
Solubility in 70% ethanol: max 5 vols. v/v
Oil Components
-santalol 10% – 25%
epi--bisabolol 2% – 12.5%-santalol 10% – 30%
epi--santalol 0.5% – 3.5%
z--trans-bergamotol 2% – 10%
E E farnesol 2.5% – 15%
z--curcumen-12-ol 2% – 15%
z-lanceol 2% – 10%
Other InformationPackaging: As required
Supplier Certification: NOP Licence no. 10109P
For more information, contact Sydney Essential Oil Co. 02 9565 2828.
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FORMULATION
Phase Raw Material % w/w
A Sunflower Oil – certified organic 75.0
Beeswax – certified organic 12.0Palm Oil – certified organic 4.5
Cocoa Butter – certified organic 2.0
Jojoba oil – certified organic 2.0
B Shea Nut Butter – certified organic 3.0
Rose Hip Oil – certified organic 0.4
C Sandalwood Australian oil – certified organic 0.7Vitamin E – natural 0.4
Organic Sandalwood BalmPerformance: Rich, nourishing and immediately soothing
Appearance: Creamy, smooth, pale lemon coloured balm
Stability: Expected shelf life 18-24 months subject to manufacturing practice
Recommended uses: Relaxing massage balm, moisturising body balm, sleep-time
balm, sportsman’s foot balm, meditation balm, rough elbow balm.
Method of Manufacture
1. Combine ingredients in Phase A and heat to 70°C maximum.
2. Slowly cool to 50°C and add ingredients from Phase B, mix through.
3. When the balm reaches 45°C add ingredients from Phase C, mix through.
4. Pour the balm at 40°C and allow to cool slowly to room temperature.
For ingredients, contact Sydney Essential Oil Co. 02 9565 2828.
Disclaimer Product formulations are included as illustrative examples only. Whilst all care has been taken
in presenting example formulations, Sydney Essential Oil Co. accepts no responsibility concerning any
product manufactured using such formulations. The responsibility for the performance for marketing
claim and adequate testing for stability of any product prior to sale lies with the manufacturer thereof.
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SLUG
Sydney Essential Oil Co Pty Ltd ABN 95 096 439 299
Unit 4, 2-10 Fountain Street Alexandria NSW 2015 Australia
PO Box 171 Alexandria NSW 1435
T: + 61 2 9565 2828 F: + 61 2 9519 8009 E: [email protected]
Order on-line www.seoc.com.au
Office hours: 9am-5pm Monday to Friday
Oily is printed on environmentally responsible paper manufactured using
Elemental Chlorine Free (ECF) pulp sourced from sustainable, well managed
forests. Our printers use waterless printing presses and vegetable based inks.
Oily is also available to view on-line. If you’d prefer to opt-out of receiving
a print copy, please let us know.
© Copyright 2008 Sydney Essential Oil Co. Pty Ltd. All rights reserved.No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopy,
di th is ith t i itt issi f th blish