Creative Presentation Pointers

1. Start with a story. Don't jump right into your businessslides. Instead, open with a story or anecdote to let theaudience know that you're both interesting and human. Besure the story relates in some way to the main lesson.

2. Get interactive. Involve the attendees with someengagement tactics, such as polls, direct questions, orinteractive demonstrations. They will love that youdiverged from the standard slide-show format and will feelmore involved and connected to the topic.

3. Ensure a successful Q&A. So, it's the end of yourpresentation and you open the floor to questions. Don't riskthe embarrassment of hearing crickets. Instead, speak withan attendee beforehand and have them call out a questionor two to break the ice.

October 2014

Perfecting Your First Impression

Have you ever self-reviewed your first impression? Maybe it’s time to tune up yoursocial engines so you can meet potential colleagues with confidence. Here are someno-nonsense tips to improving your first impression.

Remember his or her name. One of the most important things you can do whenmeeting someone for the first time is commit his or her name to memory. Not onlydoes this ensure you do not come off as flippant, but it forces you to not over-analyzeyourself in the moment. Focusing on the person’s name will allow you to focus on himor her as a whole.

Focus on the conversation. If you’re easily distracted, first impressions will be alot harder. Focus on the person and the conversation in real time. Do not allowyourself to start daydreaming.

Leave the baggage at home. You just met this person, don’t bog him or her downwith your problems. Keep things light and fun so your first impression isn’t negative.

BIG Benefits of Outsourcing IT

The rationale for outsourcing your IT services is that

instead of struggling to inefficiently perform these low-level

but critical tasks internally, outsourcing them to an expert

to increases financial and staff efficiencies. If you’re still onthe fence about outsourcing, consider the following benefits

of hiring an IT service provider:

• Control your costs: Outsourcing your IT needs can

save your company money by controlling costs with a

single vendor that offers flat-fee.

• More time for staff to focus on core businessfunctions: If you have a reliable service handling your IT

requirements, your employees’ work load will lighten andthey can focus their energy on more critical tasks.

• Save on training costs and capital expenditures: ITvendors can handle the hiring and training of skilled

personnel—tasks that would take significant time andmoney to accomplish in-house.

• Receive access to specialized skills: IT vendors

usually have a diversified team and extended network of

skilled technicians with a variety of skills.

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October 2014

MPS: It's More Important than You Think

Managed Print Services (MPS) offer a myriad of benefits, many of which lie dormanteven after a company implements MPS. The primary uses of MPS are to save money,reduce energy costs, and consolidate printer fleets. However, MPS offers much morethan that; it’s important that you get the most out of an MPS solution so you canincrease workflow and boost productivity.

Here are a few ways to help MPS help you:

Start from the beginning. From day one, plan on using MPS to its fullest potential.Rather than following the learning curve, dive in head first. This way, you will avoidusing MPS only for short-term savings. Instead, you’ll be better equipped to takeadvantage of infrastructure optimization, proactive management, and businessoptimization.

Set yourself free. You may not realize it right away, but maintaining a proactiveMPS solution will free you and your employees from tedious work – allowing you tofocus on more productive tasks. It will also free you from distractions (like when aprinter goes down) and tracking inventory (such as when you need more toner). WithMPS, it’s all taken care of for you. That way, your employees can focus on what’s

actually important: your business.

Integrate everything. In order to truly eliminate inefficient processes, you’ll want to integrate your MPS system withexisting business systems to enhance workflow, information management, and compliance. Integration allows you to trulymeasure your cost savings and track productivity improvements.

Be specific. When engaging with MPS, keep your specific needs in the back of your mind. This includes adopting solutionssuited to your specific industry, such as education, law, medical, or finance. Intelligent multifunction devices can beequipped with industry-specific software that provides practical solutions for your unique business needs. Remember, thereis more to MPS than copying, printing, and scanning. Make MPS work for you instead of the other way around.

Improvement is key. MPS offers a wide array of benefits, and part of attaining these benefits is process improvement.Always be willing to adjust your MPS solution and your workflow in order to gain the most out of your system.

October 2014

How to Become Indispensable at Work

Here are a few things to strive for if you want to be a stand-out employee.

Passion. Passion doesn’t necessarily mean frantic energy. Passion encompasses anability to take risks. In order to take risks, one must be determined and ambitious.

Intelligence. Passion minus intelligent decision making equals bad news. If you havea fire in your belly to succeed, be sure to stoke that fire with wisdom, and constantlyseek knowledge relating to your field or industry.

Integrity. Just as ambition must be backed by ability, so too must it be laced withintegrity. The thought of cheating might be appealing, but that kind of behavior willmake your successes short lived.

Diversity. Embrace your own uniqueness. Remember that in business, teams mustwork together. That means valuing people for who they are and the unique skills theyoffer.

Document Management for AllDepartments

Don't quarantined document management to onearea of your business, Here are a few waysdocument management can be integrated in yourbusiness.

Finance Department: Document management in yourfinance department will provide benefits in all areas.Document management can store and organize all yourcontent; internal mail processing between locations can bereduced; and you will be better prepared to meetcompliance requirements.

Purchasing: Possessing automatically created purchaseorders is enough reason to integrate documentmanagement. In addition to streamlining purchase orders,you will be able to track gaps in your content and bettercontrol costs.

Sales: Rather than manually sifting through records ofprevious sales, building a proper system for documentmanagement will allow you to track trends, as well as keepproper records for tax time.

IT Department: Track everything from purchase requeststo the age of your equipment. Document management canalso help streamline password-verification processes.

Cultivating A Top-DownCompany Culture

Here are a few tips for cultivating a company culture thatreflects the values your company holds.

Create a cultural language. Create a mission statementthat articulates the relationships you hope to build withclients and coworkers alike. When you’re done, sit downand create a list of words and adjectives that echo thismission statement.

Don’t take culture for granted. Don’t stop at theblueprint. Mission statements and corresponding vernacularonly go so far. You must remind yourself not to drift fromyour core cultural statement, even when times areparticularly stressful. On the contrary, when things gettough, double down on your culture.

Model your behavior. Whether you like it or not, whatyou do affects others. Furthermore, what you do echoeslouder than the team you are guiding. Your words andactions are at the very heart of your corporate culture.Human nature demands that we are influenced daily byothers. Rather than shy away from this fact, let it drive you.Be the leader others need, and your corporate culture willfollow closely after.

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October 2014

When “Do It Yourself” Turns To Disaster

Let’s face it, we’d all love to be able to fix everything ourselves. From home repairs tocar mechanics, it’s always tempting to roll up your sleeves in hopes of saving somemoney. However, when it comes to office equipment, delegate the job to your trustedsolution provider. Here's why:

You don’t know everything. You and your staff have a set of skills best used foryour business. It is neither efficient nor economical to attempt to troubleshootproblems when a professional already knows how to fix it.

Time is money. Solution providers do this for a living, and for that reason, they willwant to expedite the repair as quickly as possible.

Expertise is key. Solution providers are trained professionals. This means that theycome with a wide array of knowledge regarding many types of equipment.Furthermore, reliable solutions providers will also be able to differentiate amongbrands, and provide the right solution for the specific machine.

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Energy Control

Take controlof your energy costs withESP’s eCommandCenter.ESP’s eCommandCenter tracks the energy consumptionof connected equipment (including copiers, water coolers,and vending machines) and provides real-time usagepatterns so you can pinpoint wasteful areas. Plus, it letsyou monitor and manage plug-level energy consumptionand protect equipment, all while being green.This platform is easy to install and lets you set upautomated schedules to turn equipment on/off anytime,consistently reducing your power consumption. And sinceits independent wireless mesh network can sit on eitherside of your firewall, you don’t have to add to your

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