office dynamics admin excellence final

8/14/2019 Office Dynamics Admin Excellence FINAL

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This is your year.

You recognize the time is right to drive your career further toward your full potential than ever before. Though your drive for excellencein everything you do has brought you this farits not enough for what you envision! You aspire to new heights, bigger challenges. Youdesire a greater condence, a greater expansion of your role as the go-to top-notch Administrative Professional within your organization.

If you are passionate about discovering THE dynamic educational opportunity for growth and development that will benet you for years tocome, and you are really ready to make it happen...then Adminology 2010 is for you!

Whether new to the profession or a seasoned professional, youll benet from Adminology 2010s fresh, distinctive programs of excellence

specically designed with the right components for you to achieve professional expertiselifting you far above the competition!

Adminology 2010 presents a new culture, a new way of beingit is success personied! Youll gain the professional expertise necessaryto easily assimilate and manage the fast-paced stream of information and knowledge necessary for Administrative Professional excellencein the new knowledge economy evolving in the 21st century ofce.

Arent you tired o dull lectures and one size fts allapproaches to training?No worries here! Adminology 2010 provides a one stop option seamlessly incorporating your high expectations and trainingrequirements. Joan Burge, world renowned administrative expert, along with hand-selected subject matter experts, will providemind-stretching, stimulating information in a well-balanced conference of the highest quality. Youll soak up fresh perspectives andinspired concepts so you can return to your ofce with loads of the latest techniques, tips and trends that really work.Real answers. Real value. In real time.

Adminology 2010 provides tools to help you instill excellence into every day by mastering skills, artfully applying expertise and establishinggreat chemistry with your peers.

This is your year. Become empowered. Be purposed. seT and

achieve high goals. change your life . . .

one work day at a time!

Drive Your Career Forward In the New Decade

REGISTER AT OFFICEDYNAMICS.COM | For Complete Details and Updates, CLICK HERE | 1.800.782.7139
http://www.officedynamics.com/Conferences/AnnualConference.aspxhttp://www.officedynamics.com/Conferences/AnnualConference.aspx


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Leader in Administrative Excellence

Ofce Dynamics is the industry leader -- offering broad,visionary solutions for Administrative Professionals to grow andadvance their skills and tools so that they can more aptly deliverthe bottom line within their own industry, worldwide.

Ofce Dynamics focuses on the development and presentationof sophisticated, smart training programs for AdministrativeProfessionals. Deftly using a powerhouse of innovation, premiersolutions, humor in the trenches, inspiration and motivation,along with a cutting-edge portfolio of resource materials,websites, books, research, White Papers, blogs, podcasts, andmoreOfce Dynamics offers unsurpassed service, trainingand coaching. And best of allits specically designed withyou, the Administrative Professional, in mind!

We Focus on What Counts: Administrative Competencies.

Very few administrative conferences or seminars focusspecically on the competencies necessary to be successfulin the administrative arena. Because Ofce Dynamics isthe premier leader in the development and presentationof sophisticated training programs and information for

Administrative Professionals, our primary focus is all about whatyou want and need.

We understand how you think and what challenges you. Weknow the opportunities and dreams you wish to attain. Plus,we speak your language! Only someone like Joan Burge, whoswalked the walk, talked the talk, worked in the trenches while

dedicating her career and life to Administrative Professionalexcellence, can help you attain your career objectives! Shebrings a wealth of knowledge to our event. Dont miss out!Dont be left behind or held back. This is your year and this isyour conference!

Get Real with Real Managers The Executive Perspective

We are the FIRST administrative event that takes you aroundto the other side of the desk for a look at the executiveperspective.

- Get the inside scoop on the administrative role and whatthey require in an assistant.

- Hear executives smart secrets for building partnershipswith administrators.

- Mine the treasures of best practices / processes used tomanage daily activities.

- Get Real with Real Managers: leverage a unique Q&Aopportunity to ask ALL the questions youve never daredaskin a supportive, energized atmosphere!

Innovative & Trend Setting Inormation

Discover the Pulse Point of Administrative trends, issues, and

best practices. Joan continually surveys the administrative

profession to see whats on the horizon for the 21st Century

ofce. We hone in on the latest trends, newest features and

with our uncanny sense of timing to whats just ahead! Bestof all, youll be energized, motivated, inspired and know exactly

what you need to do for stellar success within your organization

Teambuilding Activity

Each year Joan creates a unique teambuilding activity so you

can experience the positive effects of working with others

diversity to accomplish goals. Youll be up, out of your seat

and networking with other attendees, creating bonds that last

beyond the conference!

Joans Trademark SurprisesConference attendees know that Joan Burge always has a

surprise or two waiting for her guests! Its part of what keeps

the conference experience fresh, fun and lively. So be ready for

anything and make the most of every moment.

Premier Organizations -- You Are in Great Company!

Some of the brightest and best Administrative Professionals

attend our conference. They are people of power and inuence

in their profession and organization. They represent an array

of industries and both large and small businesses, including

attendees from: Boeing Co., Humana, Sandia National Labs,Pzer, Schering-Plough, SC Johnson, National Security

Technologies, U.S. Army, Hitachi Data Systems, Nationwide,

Mayo Clinic, Pella Corporation, Hallmark, Procter & Gamble,

Schwan Food Company, Rockwell Collins, Beale AFB, Baxter

Healthcare, Cisco Systems, Shell Puget Sound Renery,

University of Pennsylvania, and Caterpillar Inc.

Event Of Distinction

OfceDynamicsdeliversconsistentvalue

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qualityandexcellence.

OfceDynamicsprovidesconsistenthigh-

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trainingwhichisspecifcallytargetedtothe

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qualitiesotimetestedskillsandvaluesto

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NEW in 2010

Event Extended to 2.5 daysWeve extended the conference to 2.5 days to allow for the wide array of conference materials being presented this year so that you candrive your career forward into the new decade and beyond! The new decade will birth many opportunities in the administrative professio

Gala Dinner and State o the Proession by Joan BurgeBeing an Admin Can Be Murder! How many times have you felt that way? Our gala dinner will incorporate mystery, teambuilding, awarand the State of the Profession remarks by Joan Burge. This murder mystery dinner is both fun and informative. It will stimulate teambuildicommunication skills, problem solving and creative thinking, followed by the presentation of our rst Adminologist of the Year Award.

Adminologist o the Year AwardThis year Ofce Dynamics is proud to present its very rst Adminologist of the Year award. This prestigious award will be presented durithe Gala Dinner. An Adminologist is someone who has committed to instilling excellence into every day by mastering skills, artfully applyexpertise and establishing great chemistry with everyone. The opportunity for you to win is achievable! Application details will be posted atOfceDynamics.com in early spring.

Limited Concurrent SessionsWe hear you! Past attendees have told us what they especially love about our conference over others is that they dont run around to myriaof concurrent sessions. They have treasured being in one room with other attendees hearing all the great speakers. We also recognize thatsome attendees would like to hear more speakers to gain additional information. This year, we are pleased to keep the best of the old andoffer the new: general sessions remain the core of our conference but on Thursday well offer 3 concurrent sessions during two time slots.

Style Show or Todays AdminologistTM

Professional Expertise encompasses actions, speech, body language, attitude, and creating a memorable brand. An Adminologist wantstheir image to project success and condence; to be comfortable and look savvy. What is appropriate? Does your appearance say to the

world, good judgment and high quality service?

Social Media in ActionSocial media has taken the world by storm. It was one of the hottest topics at last years conference. Attendees devoured the presentation Will Paccione (Social Media expert personied) and Jasmine Freeman! This year well devote more time to this HOT topic. Whats new is thyou will see and experience Social Media in Action.



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Tuesday, September 21, 2010

6:00 - 8:00 Networking Cocktail Party and Reception

Wednesday, September 22, 2010

7:30 - 8:15 Continental Breakfast

8:30 - 10:15 Professional Expertise for the New Decade

Opening by Joan Burge, founder and CEO,

Ofce Dynamics

10:15 - 10:40 Break

10:40 - 12:00 The Administrator EFX by Debbie Gross, CEA

to John Chambers, Cisco Systems

12:00 - 1:15 Lunch

Ofce Dynamics Store Open

1:30 - 1:45 Joans Trademark Surprises (#1)

1:45 - 3:00 Ofce Dynamics Annual Teambuilding

Activity3:00 - 3:20 Break

3:30 - 5:00 Social Networking 2010 and Beyond by

Will Paccione, WSI Consultant and Jasmine

Freeman, CEA to Joan Burge

Thursday, September 23, 2010


8:30 - 9:00 Joans Trademark Surprises (#2)

Empowered, Purposed and Success

Personied by Joan Burge

9:00 - 10:15 Sue Hershkowitz - Keynote Speaker - Lookingfor the 2nd Right Answer: Success Personied

by Sue Hershkowitz, CSP

10:15 - 10:45 Break

10:45 - 12:00 Concurrent Sessions

1) Social Media, Digging Deeper (Will

Paccione)

2) Communicating When Strangling Isnt an

Option (Sue Hershkowitz)

3) Powerful Partnerships--How to

Recognized and Create Your Own (Peggy

Vasquez and Darlene Mahon)

12:00 - 1:15 Lunch

Leverage the Power o Your Business

Image(Style Show for Todays

Adminologist)

1:15 - 2:45 Concurrent Sessions

1) Social Media, Digging Deeper (Will

Paccione)

2) Topic and Keynote TBA

3) Topic and Keynote TBA

2:45 - 3:15 Break

3:15 - 4:45 The Art of Inuence by Peggy Vasquez and

Darlene Mahon

4:45 - 5:00 2011 Conference Preview

Friday, September 24, 2010


Conference Attendees Check Out of Hotel

Rooms

9:00 - 10:00 The Executive Perspective

10:00 - 10:45 Becoming Unforgettable: Creating Memorable

Personal Branding and Your Career Portfolioby Joan Burge

10:45 - 11:00 Break

11:00 - 11:45 TBA

11:45 - 12:30 Journey to Leadership: Roadmap of Success

Finale by Joan Burge

Evening Gala Dinner at Red Rock Resort

(Pavilion Ballroom)

Being an Admin Can Be Murder

7:00 9:30 pm1) State of the Profession by Joan Burge

2) Sit-down Dinner

3) Adminologist of the Year Award

CONFERENCE AGENDA



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JOAN BURGECEO and ounder, Ofce DynamicsJoan Burge has been a visionary or administrative excellence since 1990.

One o the frst to venture into the administrative training industry, she has

become an international administrative expert, trainer, author, and consultant.

With more than 39 years o business experience, Joan Burge equips executive

assistants, administrative assistants and ofce support proessionals to move

beyond task work to higher-level unctions that meet the ever-changing

demands o todays workplace.

Proessional Expertise or the New Decade by Joan BurgeJoan Burge will power up the conerence with a lively presentation! Imagine: can you picture the workplace without BlackBerries or

notebook computers? Just one decade ago, the iMac debuted with 64 megabytes o RAM, telecommuting was rare and everyone

sat near the person they supported! What will this new decade bring our way? As Administrative Proessionals in a vital proession,

it is our job and our passion to remain relevant and grow with the times. And these times, they are a changing! The growth spurt o

change will come even aster; what rate o change should we anticipate? The tools you use in 2020 will make our current cutting

edge devices look like museum pieces. Yes, the decade has changed, and that has morphed the proession in many new and

dynamic ways beyond just technology. Find out how the new decade will change the way we work and synergize with our leadership

Becoming Unorgettable: Creating Memorable Personal Branding and Your Career Portolio by Joan BurgeOne way or another, we become unorgettable in the minds o others. Our Brand is who we are--it encompasses our actions,speech, behaviors, reactions, appearance, and more. Brand is our trademark. It is your unique mark on the world, like a fngerprint.

This is how you will drive your career orwardproessional expertise IS your image, IS your brand. Your career portolio is your

communication tool to show and tell what you are all about. Lets take a closer look at the nuances and fnesse required or

proessional branding that will take your career higher. You can earn a great perceived reputation or quality and proessionalism.

And, well talk about how to be courageous in sticking to your brand, too.

Grand Finale: Journey to Leadership by Joan BurgeJoan will power our event with high impact through a grand fnalewhere do you go rom here? Joan will share her remarks to

empower attendees to leave the conerence having embraced a mindset o leadership and how to synergize Adminology back at

the workplace. Weve made such great strides in the administrative proession, what monumental leaps are you going to make? Asyou take the wheel o your career and drive home, you CAN drive your own career orward! Achieve the qualities o a leader as you

lead yoursel, others, and your managers. Leverage the power o your Attitude and Inner Drive to achieve the bottom line or your

organization and yoursel. Yes, you can change your lieone work day at a time!

EDUCATIONAL SESSION OVERVIEWS



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DEBBIE GROSS

Chie Executive Assistant to John Chambers, Cisco SystemsDebbie Gross, CEA, has over 30 years of experience in the administrative eld. She joined CiscoSystems in March, 1991 as the executive assistant to John Chambers, then Senior Vice President oWorldwide Operations who became President & CEO in 1995. She has been instrumental in promoCisco programs that support administrators, and is a strong proponent of best practice sharing andcareer development through mentoring programs and training opportunities in her community. Sheis a founding member of the SVCA (Silicon Valley Catalysts Association), an organization of Executive

Assistants who support CEOs in the Silicon Valley.

SUE HERSHKOWITZ, CSPInternationally recognized communications expert with multiple degrees and honors from prestigiousuniversities, Sue helps audiences increase their protability, professionalism and productivity througimproved communications. Sue has authored Power Sales Writing (McGraw-Hill) and How to Say Itto Sell It! (Prentice Hall/Penguin) and has been quoted in USA Today and CEO Insights. Sue is a pastofcer and board member of the National Speakers Association, a founding member of MeetingProfessionals Internationals Womens Leadership Initiative, has been designated an MPI Platinumspeaker for 9 consecutive years and was named Best in Class - 2009-2010 by the ProfessionalConvention Management Association. Shes real. Shes practical. And shes smart. Shes down-to-eafunny, and experienced.

The Administrator EFX by Debbie GrossIn todays business world, the administrative professional is managing an entirely new set of demands from the business and higherexpectations from management. The EFFECT we have as administrative professionals on all aspects of business and life is undeniably

powerful. Debbie Gross will share with you her views on how you, as an administrative professional can truly capture the EFFECT thatcan increase condence, give greater visibility with peers and management and potentially open doors to career opportunities.

Communicating When Strangling Isnt an Option! by Sue HerskowitzBeen there? Everyone loves this. Funny and relevant, irreverent but never impolite, you will learn to use specic skills to stay calm, focusedand professional when all you really want to do is scream, bite and kick! With Sues Masters Degree in counseling, she is uniquely qualiedto help stressed out, overworked and overwhelmed assistants manage their conversations perfectly.




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DARLENE MAHON, CEAP

Executive Assistant to the Director o EMSL, Pacifc Northwest National Laboratory (PNNDarlene Mahons background spans many areas and is lled with signicant accomplishments.Following several assignments of increasing responsibility she moved up the ranks and became theExecutive Assistant to the Director of EMSL, the Environmental Molecular Sciences Laboratory, aU.S. Department of Energy national scientic user facility located at the Pacic Northwest NationalLaboratory (PNNL). Darlene earned the Laboratory Directors Award for Administrative Excellenceand her Certied Executive Administrative Professional certication, just to name a few. She activelyparticipates in community theatre, has performed in local commercials and corporate training videosDarlene will inspire you by sharing her stories and experiences using wit and wisdom.

PEGGY VASQUEZ, CEAPExecutive Assistant to the Laboratory Director at Pacifc Northwest National Laboratory (PNN

Peggy Vasquez has been an Executive Assistant for top Executives for more than a decade. In addit

to assisting and representing the Laboratory Director in the day-to-day operations of the organizatioshe has practiced what she preaches by creating and leading a powerful executive assistant team.Together they have designed and implemented a successful Administrative Skills DevelopmentProgram. Peggys erce drive and appetite for achievement has earned her numerous accolades.Her belief in the value of the administrative professional inspires her to share her passion, knowledgand techniques to empower others to success.

The Art o Inuence by Darlene Mahon and Peggy VasquezIn this general session, youll hear two Executive Assistants describe how they used the art of inuence and the science of persuasion toovercome obstacles and achieve their goals for implementing programs for administrative assistants. Through their journey, youll relate towhat they experienced and learn their formula for success.

Powerul Partnerships--How to Recognize and Create Your Own by Darlene Mahon and Peggy VasquezYou recognize powerful partnerships when you encounter them. But how were they formed? What steps were taken to create the trustand respect that is demonstrated in the partnership? How do partners become condent in one anothers abilities? Powerful partnersdepend on each other to achieve a common purpose. When in synch, each one contributes to the others accomplishments creating a winwin partnership. Darlene and Peggys experiences include many successful partnerships.




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WILL PACCIONEOwner WSI (We Simpliy the Internet), ranchise in Las Vegas, NVWill is an enthusiastic advocate of all social media facets and a social media consultant with experiein teaching individuals and businesses how to utilize social media the right way. Will has been activinvolved in working with the internet since 2000.

JASMINE FREEMAN, CEAPChie Executive Assistant to Joan Burge, Ofce Dynamics

As Joans strategic business partner, Jasmine plays an expansive role in the companys social mediainitiative, attends functions and meetings on behalf of Joan, is client liaison, organizes and coordinaall major training events and seminars held by Ofce Dynamics, and is responsible for managing ofstaff. Jasmine is a member of the Las Vegas Chamber Young Professionals Organization and the LaVegas Valley Chapter of IAAP. She is a true social media networker and tremendous contributor to tgrowth of Ofce Dynamics.

Social Networking or 2010 and Beyond by Will Paccione and Jasmine FreemanWill and Jasmine are a dynamic duo when it comes to social networking. Each will share a unique professional and personal perspective aWill demonstrates use of social media as a business owner and expert while Jasmine provides her perspective as an administrative assistanresponsible for the presence of her company in the realm of social media.

Lively interaction with Will and Jasmine can easily guide you on the why and how of getting started, how to build your brand (extension ofyour brand in social media), learn the secret tips to staying active and engaged, how to build stronger, sincere connections without coming oas an opportunist, how to form direction to craft and shape your online legacy.

In this open forum with Will and Jasmine, you will see social media in action and have the opportunity to ask questions and nd out more.

Social Networking, Digging Deeper by Will PaccioneConcurrent sessions will allow you ample time to talk with Will about your most pressing issues regarding social networking and business.Heres your opportunity! Will Paccione is a down-to-earth person who welcomes any and all comments and questions. If you are not exactlysure what he explained, youll enjoy his fresh and friendly manner! So go ahead and ask anything you want! No embarrassment with Will.




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VALERIE MURZLVice President, Human Resources, Station CasinosValerie Murzl is the Vice President of Human Resources and Training for Station Casinos, Inc., oneof the Countrys largest public gaming locals companies with over 14,000 employees. She bringsspirit, energy and passion to the culture of Station Casinos in Human Resources and Training. Heraccomplishments have been recognized by the numerous awards she has received on behalf ofStation Casinos. Along with being a Corporate Executive, Valerie is a wife and mother of 3 girls.

Executive Perspective eaturing Valerie MurzlIt is easy to see things from your side of the desk what skills you think you need to be successful, how to build relationships, your viewof your leaders jobbut did you ever really think about how it looks from the other side of the desk and your leaders perspective? Unless

you have been in those shoes, its hard to truly understand.

Professional expertise for 2010 and beyond dictates that you see the day-to-day activities and big picture; that you be future-focused fromboth sides of the desk. Valerie Murzl is a highly-approachable, warm, bright person. When she spoke at our 2009 conference, she receiveda thunderous applause and a standing ovation. That is why weve asked her back so we could hear more!




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Red Rocks serene surroundings, distinctive dcor, and impeccablestandard of service ensure that your visit is awless and fabulous.Guestrooms offer views of the famous Las Vegas Strip, the scenicRed Rock Canyon, and surrounding mountains. You can meltaway with a soothing spa treatment, tee off at one of the areaschampionship golf courses, shop at the many local boutiques or

great outlets, or go on an outdoor adventure to nearbyRed Rock Canyon.

The hotel offers a complimentary shuttle service to and from theLas Vegas Strip as well as McCarran Airport.

Red Rock Casino Resort & SpaRecipient of the AAA Four-Diamond

Award11011 W. Charleston BoulevardLas Vegas, NV 89135866-767-7773

Room Block Dates & RatesRooms are available September 21, 22, & 23, 2010$130+ per night. Room block is limited.Guest Room Deposit: A deposit equal to one nights stay isrequired to hold each guests reservation. This deposit will beapplied to the rst and/or nal night of the reserved stay.Hotel Cancellation Policy: Your deposit is refundable if noticeis received at least seventy-two (72) hours prior to guests arrivaland a cancellation number is obtained.Check In: 3:00 p.m.Check Out: Prior to 12:00 noon

Extend Your Stay

Las Vegas continues to build upon its reputation as a vibrantshowcase for the extraordinary. This is the city that attracts morethan 37.5 million visitors a year by offering the grandest hotels, thebiggest stars in entertainment, the highest caliber of award-winning

chefs and master sommeliers, and, of course, the brightest lights.

Shoppers ParadiseYoull nd unbelievable savings on top-of-the-line and designermerchandise within the outlet shopping centers in Las Vegas. Las

Vegas is home to hundreds of outlet shops in various locationsthroughout the city.

Fields o GreenWhether you are beneath the lights of the Fremont Street Experiencein Downtown Las Vegas or strolling the shops at Monte LagoVillage at Lake Las Vegas, you are never far from a golf course. Thesixty-plus golf courses in Las Vegas, designed by the likes of JackNicklaus, Pete Dye, Tom Weiskopf and Robert Trent Jones Jr., haveput Vegas on the map for golf connoisseurs. Each course is within

a one-hour radius of the city, offering challenging play and beautifuldesertscapes, owing waterfalls, rolling greens and mountain views.

Relax and RechargeNo longer the domain of women, the spa experience has arrived inLas Vegas. Now home to four Mobil 4-Star Spas, more than any other

city in the country, Las Vegas resorts offer the most luxurious andvaried spa experiences anywhere, from the famous Canyon RanchSpa (The Venetian), the sleek and modern BATHHOUSE (THEhotel at

Mandalay Bay), to the young, hip vibe of the Rock Spa (Hard Rock).

World-Class CuisineDining from A to Z includes the bountiful buffets to elegant sit-downdining. Las Vegas dining will meet the needs of every taste, culture,

and wallet.

Entertainment CapitalThere are many reasons why Las Vegas commands the title as

The Entertainment Capital of the World. Some of the worlds mostexciting and versatile entertainers perform here including Cher, BarryManilow, and George Wallace, Wayne Newton, Wayne Brady, andFrank Caliendo. Also, hot selling tickets with Las Vegas 37.5 mill ionannual visitors include Broadway hits such as Phantom - The LasVegas Spectacular (Venetian), Jersey Boys (The Palazzo) and Tony& Tinas Wedding (Planet Hollywood). Other entertainment optionsinclude comedy and music headliners like Jerry Seinfeld, Jay Leno,and Ray Romano who regularly bring their world tours to Las Vegasshowrooms and arenas; as well as six resident Cirque du Soleilproductions, comedy clubs, classic Las Vegas showgirl revues,

and more.

Adventurous SpiritsWait, theres more! Las Vegas is home to the beautiful Red RockCanyon, where you can hike on mild to expert courses or just relaxand enjoy the view. Horse-back riding can be found not too far fromthe Red Rock Canyon. If you want to see more the Hoover Dam and

Lake Mead are also great getaways!

Accommodations & Transportation



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