oee for process improvement

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How the use of OEE can drive Operations Excellence Edward Brown April 24, 2009 1

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OEE for Process Improvement

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Page 1: OEE for Process Improvement

1

How the use of OEE can drive Operations

Excellence

Edward Brown

April 24, 2009

Page 2: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

2

Process Improvement

Why OEE?

The Science of OEE

Guidelines

The Technologies

The Culture of OEE

April 24, 2009

Topics

Page 3: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

3

Processes for Improvement

Which of the following Improvement Initiatives is in place, or formally planned to begin within 6 months, at your company? Recent survey of executives

85% - Asset Utilization or OEE Improvement 61% - General Continuous Improvement 54% - Six Sigma 46% - TPM 38% - Lean Manufacturing 38% - Predictive Maintenance 8% – Other: Software Integration

Process Improvement

April 24, 2009

Page 4: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

4

The Processes only work when you have: Awareness

Knowing what to measure Knowing how to measure it Knowing what’s important

Accuracy Measurements in context What’s included What’s excluded

Responsibility Actionable Issues Assigned Empowerment Follow-Up

Making Process Improvement WorkProcess Improvement

April 24, 2009

Page 5: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

5

How well do you know that KPI?

Existing KPIs May Be Inadequate

Failing to recognize the limitations of the existing plant performance measurement system.

What is included? What is excluded? Standard across areas or plants? How are Management incentives structured? Is Management more concerned with reporting a high efficiency

value rather than focusing on improvement?

Process Improvement

April 24, 2009

Page 6: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

Can We Believe Our Numbers?

How efficient do you think your plant is?Many mfg companies believe they are 80-90% efficient And they are… the way they have come to measure themselves.

Most of these companies are really operating at only 30-60% of their true potential as measured by Overall Equipment Effectiveness (OEE) 85% OEE is “World Class”

Process Improvement

Page 7: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

7

OEE Identifies and Organizes KPI’s

Equipment – Downtime, Speed, QualityMaterials – Availability, QualityLabor – Availability, Speed, Quality

Ability to Measure or Compare at any Level

Specific Machine or Working CellLine or Group of Machines/CellsProduction Area or Plant

The Way of OEE

Why OEE?

April 24, 2009

Page 8: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

8

Overall Equipment Effectiveness Provides a framework for Manufacturing Process Improvement

New Product Development Product Changes Reducing Non-Value Added operations Developing Equipment Maintenance Strategies Equipment Reliability Practices Personnel Training Effectiveness Improved Root Cause Analysis Improving Limiting Constraints

April 24, 2009

Why OEE?

Why OEE?

Page 9: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

9

OEE can be used by Teams to unlock “Hidden Capacity” found in almost every plant

OEE Savings Benefits Reduce Capital Expenditures Justify Capital Expenditures Reduce Labor Costs Reduce Scrap and Rework Reduce Inventory Costs

Unlocking Your Inner Super Plant

Why OEE?

April 24, 2009

Page 10: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

10

Overall Equipment Effectiveness is becoming the de-facto standard for measuring the efficiency and capability of production processes with consistency

OEE Measures Three Critical Factors: Availability – Whether equipment, material, and

personnel are available for production

Performance – Whether equipment and personnel are performing to their capacity

Quality – Whether the product is being produced correctly the first time (first pass yield)

The Gold Standard

The Science of OEE

April 24, 2009

Page 11: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

Capturing the TPM “Six Big Losses”

Major Losses OEE Category Notes

Major Breakdowns

Availability Loss

There is flexibility on where to set the threshold between a Breakdown (Availability Loss) and a Short Stop (Performance Loss).

Setup and Adjustments

Availability Loss Includes changeovers.

Short Stops/Idling

Performance Loss

Typically only includes stops that are under 5-10 minutes and that do not require maintenance personnel.

Reduced Speed

Performance Loss

Causes preventing the process from running at its theoretical maximum speed (minimum cycle time).

Startup Rejects

Quality LossBad products during warm-up, startup or other early production.

Production Rejects

Quality LossBad Products during steady-state operation.

The Science of OEE

Page 12: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

12

A line with an OEE of 100% runs All of the time it is scheduled

No time loss for Changeovers, Cleaning, Breakdowns

Always runs at the full rated speed

No short stop failures

Has a 1st pass Yield of 100%

In A Perfect World

The Science of OEE

April 24, 2009

Page 13: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

OEE – More than a Number

OEE Element Components

Availability Actual runtime / Available time

Production Rate Total production (good & bad) / theoretical limit

Quality Good quantity / Total quantity

98% yield alone is not

enough

98% yield alone is not

enough

OEE = Availability * Rate * QualityOEE = Availability * Rate * Quality

Example: (.77)*(.65)*(.98)*100% = 49% OEEExample: (.77)*(.65)*(.98)*100% = 49% OEEThe Science of OEE

April 24, 2009

Page 14: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

14

World Class OEE

OEE = 85% is “World Class” Very challenging for a company to operate at

this level when OEE is measured accurately. We don’t see production lines that are

operating at 85% OEE But… we have seen lines operating in the 20 –

30% range!

OEE Factor World Class

Availability 90.0%

Performance 95.0%

Quality 99.9%

Overall OEE 85.0%

April 24, 2009

The Science of OEE

Page 15: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

15

Reality Check

Majority of Plants operating at 30 to 40%. Day to day variation can be +/- 15% or more

Scheduling deviations Labor overtime Inventory accumulation

April 24, 2009

Number of SKU's OEE

Low SKU Count (1-2) 83%

Medium SKU Count (3-5) 80%

High SKU Count (6-12) 73%

Very High SKU Count (> 20) 63%

World Class Pharma OEE

The Science of OEE

Page 16: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

16

Overall Suggestions

If you can’t measure it, you can’t (won’t) improve it! Use OEE measurements as part of Process Improvement program

Create Downtime Reasons that are Meaningful Machine Codes and Ad Hoc entries are a poor foundation

Set performance targets at achievable levels When was theoretical ever reached?

Develop an ability to calculate an Accurate Measure of the true capability of a production line Include all significant losses

Develop a written factory performance spec that precisely defines what is included, excluded, and special cases. To compare other plant/lines, all OEE measurements must be made in

same way

April 24, 2009

Guidelines

Page 17: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

17

Set separate Improvement Targets for: Availability Performance Quality

April 24, 2009

Divide and Conquer

Guidelines

Page 18: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

18

Set Separate Goals Reduce Availability Losses by 10-50%

on time basis

Reduce Performance Losses by 5-20% on time basis

Quality Improvement will vary depending on the process and industry (0.5%?)

Improve OEE by 5-10% per year (or more)

0

5

10

15

20

25

Hou

rs

Line1

Line2

Line3

Defect Loss

Perf Loss

Avail Loss

Sch'd DT

Run Time

April 24, 2009

Guidelines

Page 19: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

Return on Investment

Baseline with 66.5% OEEBaseline with 66.5% OEE19 cases/minute/line 18,194 cases/day/line$ 14.00/case (wholesale) $ 254,722 day/line

OEEOEE

AvailabilityPerformanceQuality

AvailabilityPerformanceQuality

80%84%

99.0%

80%84%

99.0%

66.5%66.5%

BeforeBefore

85%86%

99.2%

85%86%

99.2%

72.5%72.5%

AfterAfter

+1,641 cases/day or $22,974/day+1,641 cases/day or $22,974/day

Revenue Improvement:Revenue Improvement:

$8.3 million/year$8.3 million/year

Guidelines

Page 20: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

20

Automated Downtime Machine Downtime for emergency and short-stops Labor Tracking for personnel operation timing

Structured Downtime Reason Trees Categorized by product/operation/machine Drill Down Capability for Root Cause Analysis Basis for Process Improvement Charts

Automated Production Counts First Pass Yield Counts Rework Counts

Key Technologies

The Technologies

April 24, 2009

Page 21: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

21

Automated Downtime

Relying on Manually Collected Data Entry errors Significant effort to collect and analyze

Making decisions based solely on Manually collected Downtime data Is notoriously unreliable.Are all hours of the day accounted for?Does it match up with actual product produced?Can it account for all the short stops occurring on a

typical line (most lines have 1,000 or more short stops / week).

April 24, 2009

The Technologies

Page 22: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

OEE Without Automation?

Average Downtime

Manual (Before)

Automated (After)

Incidents 12 140

Duration (minutes) 15 <2

Total time 180 280

OEE* 79% 73%

Incidents Total time

Manual Phantom

*Theoretical based on 95% quality &

95% performance

Inaccurate Availability

Data Inflates OEE

Inaccurate Availability

Data Inflates OEEThe Technologies

Page 23: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

23

Operator Input is Important

Selectively involve the operator…. Automate collection of OEE and the supporting downtime data so

that good decisions can be made regarding actions that will improve OEE. Time and again, clipboard data collection for OEE and Downtime info

has proven to be of little value Operators don’t time themselves Operators can’t perceive the effect of repetitive problems Changeover vs. shift change example

But, do not limit yourselves to the automation layer Can not always provide root cause Downtime reason selection by Operator IS powerful

April 24, 2009

The Technologies

Page 24: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

Structured Downtime Reasons

The Technologies

Page 25: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

Downtime Reasons and Drilldown

Equip Down Planned Maint

Line Stop Rejects0

5

10

15

20

25

Monthly to CurrentDowntime

Shift 1 Shift 2 Shift 3

Raw M

ater

ial S

horta

ge

Trans

fer E

rror

Quality

Hold

048

Line Stop Incidents

05

101520

Transfer Errors

The Technologies

Page 26: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

26

Automate Production Counts

Collecting production counts is simple, effective means to determine First Pass Yields

Counting Rework cycles for an item more difficult, but can make dramatic improvements in Quality

The Technologies

April 24, 2009

Page 27: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

27

Management involvement to set the Business Objectives and maintain program focus.

Ability to accurately measure productivity in Real-time. Ability to accurately capture detailed reasons for

efficiency losses, for corrective actions. Assign Responsibility to Issue Champion Empower Issue Champions to Solve Problems Ability to selectively involve the Operators. Web Reporting for easy distribution of current

performance to all parties. Maintain Issue and Resolution Histories

April 24, 2009

Eight Key Elements of Process Improvement

The Culture of OEE

Page 28: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

28

There’s No “I” in OEE

Achieving RESULTS requires participation of the entire team. Get Operations, Production, Maintenance, Engineering, and Quality

on board right from the beginning.

April 24, 2009

The Culture of OEE

Page 29: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

29

Conclusion!

Improved Productivity and Asset Utilization… Always result in savings that drop right to the Bottom Line

(earnings) Always result in Reduced Capital Expenditures In Good Times, unleashes unused capacity, so volume can

ramp up without requiring major investment in more plants, equipment, and employees.

In Bad Times allows plants to: Cut back to only those shifts that are necessary Reduce overtime expenditures Reduce waste Identify and sell under performing assets, reducing

depreciation and maintenance costs.

April 24, 2009

The Culture of OEE

Page 30: OEE for Process Improvement

OEE for Process Improvement

Process Improvement

Why OEE?

The Science of OEE

The Culture of OEE

The Technologies

Guidelines

30

Conclusion!

Improved Productivity and Asset Utilization…

Provides Data to make Suppliers more Accountable Equipment Suppliers Consumables / Raw Materials Suppliers

Gather Hard Data related to equipment performance. Identify equipment problems. Justify Capital Improvements or Asset Reductions.

Motivate Operators and Maintenance Team

Drive Uniformity in Plant Scorecard calculations.

April 24, 2009

The Culture of OEE

Page 31: OEE for Process Improvement

31

Questions?

Web Site: www.AvidSolutionsInc.com

Contact Information:

Ed Brown – 919.468.4334 x221

Eric Mayer – 919.468.4334 x202

April 24, 2009