od alternatives introduction

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

facilitating growth & transformation



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Our beliefs and overview

Practice areas and training modules

Credentials



Leadership challenges are mostly about changeand transformation

We address these challenges using behavioral skills knowledge

Aligning the top team and individuals to the company DNA , culture & direction

Inspiring the team to spiral the organization into the next trajectory of growth, show transformation leadership and walk the talk.

Involving the whole organization in the transformation journey and setting up a high performance climate to allow individuals & teams to tap their full potential and deliver

Translating organization values into action and creating extra ordinary business results by involving innovating and changing



Transformation change can be both transactional & transformational

▪ New Head of Department

▪ New product / service offering

▪ Merging of department/ business

▪ New shop-floor layout

▪ Driving operational efficiency

▪ New market segmentation strategy

▪ New people / performance management strategy

▪ Leadership change

▪ Mergers & acquisitions

▪ New company values & culture and vision

▪ Breakthrough Business Results

▪ Diversification / new geography penetration

Transactional Transformational



Transformation initiatives fail or deliver less due to people issues

DefiningChange strategy

IdentifyingKey processes

IdentifyingChange agents

Aligning Work Processesand People

Steps toChange

Identifyingthe change

Communicat-ing the change

Effectingthe change

Sustainingthe change

Leadership Bandwidth

Past Conditioning / Beliefs

Lack of Supporting Climate

Denial to Change

Internal politics

Suspicion

Passive Aggression

Undercurrents to change

Changecycle

We Understand the Undercurrents and align people to the purpose & create ownership



Transformation change should focus on both objective and subjective

Organization

▪ Beliefs ▪ Motivation▪ Feelings▪ Attitudes

▪ Desirable behaviour

▪ Achievement▪ Skills▪ Potential

▪ Culture ▪ Norms▪ Stories▪ Values/vision

▪ Strategy▪ System▪ Processes▪ Structure

One employee, distinguished from a group/team/ organization

Individual

Aggregate of a group/team/ organization

Collective

ObjectiveSubjective

Intangible, biased, perspec-tive based evaluation

Tangible, unbiased, fact based evaluation

I II

III IV

Individual subjective

Individual objective

Collective subjective

Collective objective



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• (D) Dissatisfaction with the present situation

• (V) Vision of what is possible• (F) First steps toward reaching the vision

are

greater than the

• (R) Resistance to change

Transformation change has inherent capacity to occur



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3. Sustained continuous

improvement

2. Faster

1. More

Time

Transformation = Organization + New possibility

Transformation change is not polishing what you already have, it’s creation of a new possibility and way of working



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Heated metalCold metal Cold metal

Cold metal

Cold metal

Transformation must be extended to atleast 30% of the organization

Single and remote transformation will eventually lose its “heat”



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~7Act/Implement

5%

Think/worry

25%

Majority of time spent during a transformation change should be dedicated to implementation



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Inspiring and empowering Connecting with the heart Walking the talk and role modeling

Not only . . .

. . . but also

Dreaming and break through thinking

Rigorous monitoring Holding people accountable

Transformation requires senior leaders to co-create change in an active, visible and accountable way with their teams



Real transformation change should impact all four levels of responding to change

1. Reacting: quick fixes

3. Reframing: values, beliefs

2. Redesigning: policies

4. Regenerating: sources of commitment and energy

Source of energy, inspiration and will

Manifest action

Thinking

Process, structure



Sustainable learning should occur at three levels for the individual and collective within an organization

Transforming

Reframing and Re-strategizing

Incremental improvement

Single loop learning Double loop learning Triple loop learning

Incremental improvement Transforming

Single-Loop Learning (Incremental Learning)Refers to learning new skills and capabilities through incremental improvement, doing something better without examining or challenging underlying beliefs and assumptions.

Double-Loop Learning (Reframing)Occurs by fundamentally reshaping the underlying patterns of our thinking and behavior as a result we’re capable of doing different things. This goes beyond single-loop or incremental learning.

Triple-Loop Learning (Transformational Learning)Involves transforming who we are by creating a shift in our context or point of view about ourselves. It involves “learning how to learn” by reflecting on how we learn in the first place. This is about learning how our “being” influence our beliefs and thus our actions.



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Credentials



Our organisation transformation and change support practice

Diagnostic stageCulture building & leadership intervention

Large system intervention

Building positive attitude & motivation

▪ Define the scope of change & Identify the possible people issues related to change

▪ CRS (Change Readiness Survey) - Organization’s perception & attitude towards Change analyzed and understood

▪ SNA (Social Network Analysis) - The hidden organization mapped

▪ Culture Mapping - The four culture types mapped (Clan, Adhocracy, Market & Hierarchy)

▪ Focus group meetings

▪ Create collaborative leaders and build a culture that is aligned to the change mission

▪ KRAsetting, competency mapping and assessments: This can create accountability and objectivity

▪ Leadershift® (Leadership Intervention) - 30% of the critical mass is identified, targeted, and aligned to the Change mission, key objectives and their tasks

▪ One to Coaching: key leaders are coached

▪ Large group interventions (LGI) - A common ground is created, the various stake holders are understood and mapped, and the larger group is aligned to the Change

▪ Symphony@Workplace® – Specific teams are aligned to the organizational goals and KPIs - by building effective work teams, integrating personal, group & organizational goals

▪ Anchor the change by creating a positive energy at all levels of the organization

▪ Positive energy is created towards the Change in the whole organization by developing positive attitudes

▪ Everyone including the frontline employees are involved in aligning themselves to the Change

▪ Every individual is facilitated to overcome Change resistance by LGI



Our creating vision and values initiatives

Discover anddefine DNA

To achieve all this, we conduct an ODNA® (Organization DNA) exercise using our proprietary methodology. ODNA® is ideally poised not just to identify your core, but also to amplify it and create resonance across the organization.

Recognize “life-forces”

Understand dreams& aspirations

Learn team dynamicsand values



Our leadership development initiatives for high potentials

▪ Helps align participants to the future vision and make them operate from that future possibility. They then source others to this field of possibility

▪ The program combines multiple learning processes like Coaching, Outbound Experiential Learning, Classroom experiential learning and workplace projects



Our model for leadership development for high potentials

WorkplaceProject and coaching

LEAD TEAM

Workplaceproject and coaching

LEAD SYSTEMS

Assessments based on the competancy framework

LEAD SELF

Workshop Workshop Workshop

▪ Organization core values

▪ Organization leadership competencies

This integrated model guarantee business results



Individual and team Coaching

Pre-workshop focus

Intervention Focus

Post-workshop focus

We study four critical elements of an effective team, Role, Goal, Relationship and Leadership and the intervention focuses on Personality Styles, Team Structure and Systemic elements.

Our team effectiveness intervention

▪ Role Clarity

▪ Goal Clarity

▪ Relationships

▪ Leadership

Builds Powerful Teams that Deliver Results



I cannot teach anybody anything; I can only make them think

– Socrates on coaching as a style of communication

The Goal of Coaching is the goal of Management, to make the most of an organization’s valuable resources

– Harvard Business Review

In partnership with Coach for Life, USA, we offer ICF accredited Coach Certification workshops.

Coach certification

Imbibes the Managers with the skills and expertise required to create a coaching culture in their organization

Coaching skills workshop

Coaching is for those who know – “What you want, Where you want to go and what serves you the best”

One to one coaching

Our coaching practice



Our key note speaking practice

Many organizations have found keynote speaking as a good summation of our practice areas and accumulated experience. Our team members have been invited as keynote speakers or Motivational speakers to many conferences



Keynote addresses

• Vodafone CEO and HR heads conference• Leadership Conference of Union Bank• Annual Conference of TVS sons• Abbot Asia Pacific Supply Chain meet• Pepsico Change Management Conference• CTO Conclave in Sri Lanka• CFO conclave in Malaysia• Airtel HR heads conference• CIO meet at Sri Lanka• Abbot Healthcare Global meet• US AID annual conference• Schering-Plough annual sales conference • Ranbaxy annual Global IT meet• Amex Travel Business annual conference• Bausch and Lomb annual sales meet• Infosys PLES day • Cisco Systems• Microsoft offsites • EMC vision & mission retreat • GENPACT various offsites • Intel annual offsites • Accenture annual meet • Nestle sales meet • Birla Soft sales and marketing meet

• Godfrey Philips annual sales conference • General Motors annual sales and marketing meet, twice • Apollo Tyres annual sales meet • Ingram Micro Annual conference• McDonald’s annual meet • Citibank annual conference • ABN Amro annual conference• HLL annual sales conference • Airtel annual sales conferences • Bajaj Allianz annual sales conference • ICI Paints annual sales conference • McKinsey & Company annual offsite • Blue Star annual sales conference• GSK annual sales conference • ING Vysya annual sales meet • Coca-Cola sales conference • L&T Sales conference of dealers in Mauritius • Hewlett Packard aales conference • Ericsson several annual sales meets • Electrolux annual aales meet• Ayudhya Allianz, Thailand annual sales meets• Wella, Middle East, annual sales conference• American Express BPO annual offsite • Dakshi annual HR meet of all the HR professionals



Our skill building workshops that we have done in the past

Stress and Time managementCommunication and Presentation Skills

Managing and Leading SystemsCreativity and creative thinking

Leadership Skills for first time managersConflict Management

Coaching SkillsInter Personal skills

Mentoring at the workplaceManagerial Skills

Culture sensitivity and inclusionGender Sensitivity and Inclusion



Our additional tools that we use to support change and transformation

Change readiness survey

Social Network Analysis (SNA) to identify change agents

Culture Mapping to understand the present culture and desired culture

360⁰ surveys, competency mapping and assessment

Coaching sessions to support Leaders



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Credentials



Our offerings

Our differentiators

Certified and motivated team

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Wide industry experience

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Ability to engage at senior leadership level

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Area Details

▪ Our facilitators are Visiting Faculty with ISB&MDI last year and most of our facilitators work with McKinsey for their clients

▪ Innovative , unconventional, high energy

▪ In the last 12 years and worked with 100 clients across manufacturing, IT, consulting, hospitality, insurance, banking, BPO, telecom, public sector, non profit, education, publishing, mining etc

▪ Leadership workshops and coaching executed at CXO level

▪ Transformation leadership workshop at ISB ▪ Key note speaker wit London speakers Bureau ▪ Addressed CTO and CFO conferences

• CXO leadership workshop •6 month long transformation initiative •High potentials development•Symphony – Team synergy workshops •Managers as a coach workshops •Attitude and mindset change workshops•Creativity and innovation workshops •One-to-one coaching •ICF approved coach certification in India

Impactful tools and methodologies

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•Large group intervention tools - Appreciative enquiry, Future Search, Open Space Technology•Small groups and individual engagement tools - Gestalt, NLP•System and process related tools - System Thinking, Competency Mapping and assessment centers,•Personality mapping tools- MBTI, Enneagram •Diagnostic tools - Culture studies, social network analysis, change readiness surveys



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Our clients

SOURCE: Source

Pharmacy, hospitals and social services

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Telecom 2

IT and ITES3



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Our clients

SOURCE: Source

Banking and financial services4

Retail, manufac-turing and mining5

Automobile, hospitality and others

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CEOs we have supported in the pastSector Names Organization

Pharmacy, hospitals and social services

KG Ananta Krishnan MSD

Harish Natarajan Bausch Lomb

Arun Sahni Ranbaxy

Anil Mathai Novartis

Daljit Singh Fortis

Dana Ward PSI

Telecom

Devender Singh Rawat Bharti Infratel

Christopher Tobit Airtel

BS Raju Indus Towers

IT and ITES

Mukesh Agi Steria

Vishnu Dusad Nucleus

Rajendra Pawar NIIT

Banking and Financial Services OP Bhatt SBI

Pallav Sinha Fullerton

Retail, manufacturing and mining

CP Baid Sterlite

Rathin Basu Alstom Grid

Automobile, hospitality and others Pramath Raj Sinha 9.9



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Media presence

SOURCE: Source

Newspaper articles 1

Research studies 2

Regular publications

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Books4

•“Netagiri Decoded” with Economic Times - Personality profiling and leadership styles of 10 upcoming politicians who are from major political parties including Congress, BJP, CPI-M, DMK and Samajwadi Party oliticianshttp://economictimes.indiatimes.com/quickiearticleshow/4451175.cms

•“Dhoni adaptable & Tendulkar ethical” with The Times of India - Personality and leadership styles of the playing 11 of Team India using the Enneagram too after world Cup 2011http://articles.timesofindia.indiatimes.com/2011-04-05/india-business/29383905_1_enneagram-personality-type-cricketers

•ODA Quarterly •Monthly newsletter

• Key chapter on “Reflections on Whole System Transformation” in “Organization Development; Accelerating Learning and Transformation” by S. Ramnarayan and T.V. Rao •Coaching handbook •Leadership book under development with Tata McGraw Hill



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“I have found OD Alternatives interventions directly linked to Business and highly effective in aligning everyone to a “Business Goal”. They really added value in creating escape velocity among employees for the Change.”

– C P Baid, Head Operations, KCM Zambia

Text“OD Alternatives’ workshops were a cathartic glimpse deep within themselves, an opportunity to discover and marvel at the hidden potential locked inside, a stark realization of utter inter-dependence on one another, all the ingredients for true alchemy at the workplace.”

– Christopher Tobit. Director Sales and Marketing, Airtel Enterprise Services

“More than three years experience with OD Alternatives has been very effective for Johnson Matthey & the interventions have resulted in positive impact on our businesses by aligning people & their energies towards the common cause.”

– Alok Khaitan, ED, Johnson Matthey

“When it comes to Team and Leadership related Interventions, OD Alternatives is the best.”– Shantanu Banerjee, Director HR, Xansa

Testimonials



Text"In any organization the most crucial aspects at inception are:- Binding the team together with empathy for fellow employees; particularly peers- Dream up a doable vision for the new organization- Take collective responsibility and willingness to help the hitherto unknown people, by going the extra distance! At Virgin Mobile, which is in its first year of operation, our challenges were no different and ODA's interventions truly helped a team come together, dream and take collective responsibility. ”

– P Madhavan, Head Sales, Virgin Mobile India

"ODA helped us in creating an escape velocity at the right time just after our launch with a country wide outbound intervention in east, West, North and South covering 350 people. This helped us in aligning our top team and the entire organisation to Airtel Values and Culture while creating high level of motivation among all.”

– N Arjun, CEO, Airtel DTH

“ODA conducted Cross functional team Building workshops for 1000 people across the country for Airtel AES and this showed measurable results in terms of improved inter departmental cohesiveness and helped us in reducing the silo's.”

– Biswajit Gosamy, VP HR Airtel

Testimonials



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“OD Alternatives did our vision, mission, and values exercise and helped us create a vision for the parent company and vision and mission statements for each of our businesses. What we liked most was the highly engaging methodology, passionate facilitation and their ability to connect with every layer of our organization.”

– Kapil Agarwal, Executive Director, Apollo International

“OD Alternatives’ facilitation / approach enabled us to discover our strengths & reframe the concepts to bring them into alignment with our organisation's DNA.”

– Ramadhar Reddy, Director HR, VST

“OD Alternatives’ unique style, very deep knowledge and innovative ways helped to create real value in our leadership development programs.”

– Ashok Sand, Head TDC, Hewitt

“OD Alternatives facilitated our visioning session in an engaging and innovative manner. They were able to engage every participant throughout the session and created an enabling atmosphere for people to open up.”

– Shakti Singh, MD, DLF Hotels

Testimonials



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Christopher Tobit was appointed as the COO of Maharashtra and Goa circle of Airtel in 2004 and Airtel was the third largest operator in terms of revenue at that time. A strong believer of OD and people empowerment, Christopher started a Whole system Transformation initiative that touched every employee of that circle. We started with the leadership offsite followed by a one and half days offsite involving different hierarchy and functions. We did a total of eight workshops to cover the entire organization.

Christopher was present in all the workshops and demonstrated how committed he was to create a new possibility. In one year Airtel moved up and become the number 2 operator in the region.

According to Christopher who is now the CEO of the Airtel joint venture in Bangladesh “The biggest challenge to achieve revenue market leadership in M&G, was getting the organization to believe in its individual and collective ability to do so. The team lacked self belief and was finding it difficult to face the enormity of the challenge. In the first year we focused on network and distribution, and on people and strategy. Processes were re-written and re-engineered. In terms of revenue market share we started recording big gains towards the end of Year 1, as we expanded the network and the sales team developed confidence after early successes. New town launches were templatized and we became execution machinery. Every success brought new levels of confidence. My biggest learning is that any team of average members can produce extraordinary results. What is required is leadership, vision, strategy, execution ability and most importantly - self belief.”

Case Study – Airtel Maharashtra and Goa Circle



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Post the acquisition of Kokola Copper Mines in Zambia, by Vedanta, the organization in the last few years experienced multiple changes in the ownership pattern along with the associated cultural attributes. The organization truly has had a long transformation journey. During the transition process, post acquisition, there were issues around people resistance to change largely due to lack of professional practices, ownership, commitment and suspicion. There were internal politics at play and the transformation journey was taking more time than expected. The new management wanted to pursue four key initiatives:

Improve outputReduce costsStep up operation, and Pursue future growth

Keeping in view the need to change, align and grow, People Transformation was one of the major issues to be addressed in the transformation journey.

The leadership team created a powerful and a compelling future that they wanted to share with the entire organization. Large group interventions designed for 200 people included the operators and workers who never in their lives had sat around a table and discussed the future of the organization. These interventions helped each participant to quickly understand the whole picture, appreciate each other and create compelling and meaningful goals. CP Baid says, “I have found the leadership and large group interventions directly linked to Business and highly effective in aligning everyone to a “Business Goal.” They really added value in creating escape velocity among employees for the change in Zambia.”

Case Study – Konkola Copper Mines



Other case studies and articles

• Successful people transformation for a large copper mine in Africa

• Appreciative Inquiry at Panchayath Level

• Transforming Organizations – Addressing the human challenges

• Sourcing Leaders

• Culture Sensitivity and Organizational Change

• Maintaining Continuity in change

http://www.odalternatives.com/insights/case-studies/?casestudy_id=146

http://www.odalternatives.com/insights/articles/?article_id=274







OD Alternatives Consultancy Pvt. Ltd.E-13, 3rd Floor,East of Kailash,New Delhi - 110065Ph:+91-11-41323810/11.Tele-Fax:+91-11-41323812.www.odalternatives.com

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