october 29-30, 2012 • hotel pennsylvania solving the post-disaster ...€¦ · october 29-30,...

October 29-30, 2012 • Hotel Pennsylvania

Solving the Post-Disaster Access Dilemma Through Public-Private

Initiative


Today’s Program Overview

• Why CEAS exists

• How CEAS works

• Is CEAS Right for my Company

• Who are “Critical Employees”

• Re-entry Planning – why aren’t we doing it?

• The Next Generation of CEAS


1998 Conde-Nast Scaffold Collapse • A near-disastrous collapse of a

portion of scaffolding in July 1998 reflected the occasional difficulties of building in a dense city. While the laying of a protective meshwork over the 47-story facade was underway, scaffolding constructed around building partialy collapsed causing all the nearby blocks from Fifth to Eighth Avenue to be evacuated and cordoned off for several days.


9-11-01 • Terrorist fly two

commercial aircraft into the World Trade Center in NYC, altering the way New Yorkers and the nation will perceive disasters forever. Initially, nearly a full square mile of Manhattan is shut down; access restrictions will continue for months


Mid-Town Manhattan Steam Pipe Excplosion 2007

• A steam pipe explodes in midtown Manhattan sending asbestos contaminated steam spewing over an 6 block area causing streets and businesses to shut down for several days. NYC OEM activates the CEAS program for the first time.


Mid-Atlantic Blizzard 2010

• A record breaking snowstorm strikes the mid-Atlantic states. The City of Baltimore declares a level 3 snow emergency banning all vehicular travel except for emergency vehicles. Mayor Rawlings-Blake activates CEAS at Level A permitting cardholders to travel to their facilities during the ban.


Hurricane Irene 2011 • Hurricane Irene comes

ashore in NYC coming within a foot of overtopping the bulkheads in lower Manhattan narrowly averting catastrophic damage to infrastructure. BNet is asked to staff the NYC Emergency Operations Center in anticipation of a CEAS activation


What is CEAS

• http://www.youtube.com/watch?v=jWn3aG9ScQA&feature=player_embedded#!

http://www.youtube.com/watch?v=jWn3aG9ScQA&feature=player_embedded

http://www.youtube.com/watch?v=jWn3aG9ScQA&feature=player_embedded


Public-Private Partnership

• BNet (Non-Profit) developer of software, systems, processes

• No Cost to the municipality

• Business supported

• Business benefits (disaster impact mitigation)

• Community benefits (lifelines, employment, normalcy)

• Government benefits (business retention, tax retention, community recovers faster)


• Emergencies/disasters cause business interruption.

• Business interruption affects every business differently.

• The longer the interruption the greater the damage potential.

• Re-entry is essential to mitigate damage.

• Most local authorities lack processes to effectively deal with post disaster re-entry

• Most businesses lack a re-entry plan

Denial of Access and Disasters


• Gets essential personnel, critical supplies and services into the effected area

• Gives businesses a vital head start to recover

• Restores essential lifelines

• Gives the community a head start to recovery

What Does Access Accomplish?


• Access control system validates private sector critical employees

• Developed to facilitate business recovery

• Support procedurally by government and police agencies

• Permits access to restricted areas and travel during emergencies when safety permits

Corporate Emergency Access System


Corporate Emergency Access System

• Cards valid for two (2) years • Cost

– Standard Card ($50) – Flex card ($70) – All Area Card ($100) – ACP /CPE /NEDRIX/Infraguard Partnership Discounts

• 10% discount for new enrollments • 5% discount for renewals

• Cards quantities based on employee population at each participating work site

• Governance: MOU, Plan of Admin. Law enforcement procedure


End User Responsibilities

• Company Coordinator (POC)

• Participants Agreement

• Insurance Requirements

• Identify Personnel (internal screening I-9)

• Insure Training/Image capture

• Distribute Cards

• Make Notifications/Response

• Manage Renewals


Current Card Options


Is CEAS right for my Organization?

Who is critical to my organizations survival?

Evacuation v. Re-entry

Basics of Re-entry Planning

Planning Your Post Event Re-Entry


• Business interruption, how long is too long?

• Regulatory obligations? (fines?)

• Financial impact • Reputational impact (TWA) • Customer retention • Can I count on my

connections?

Is CEAS right for my Organization?

I could get people in on

my retirement

tin…


Who’s the critical Employee?


• People responsible for critical business processes/contingencies (read: 1st responders)

• Crisis management Team? Fuel Delivery

• Contractors/ Service Providers?

• Choices are important.

• Consider these qualities…Reliability, Competency and Proximity, Level of personal readiness.

• What if my Critical Employee works in another city……?

• What if I can’t predict who will be critical…..?

• Quite often the Critical Employee is not who you would expect

Who are Critical Employees?


• Facilities – employees responsible for maintaining the

physical plant of your facility

• Security –Protective services to control access within the

facility and protect assets.

• Essential Service Providers – Outsourced services

might be just as essential as actual employees to recovering a critical business process.

Some Critical Functions Are Not Directly Associated With A Business Process…


• Everyone has an evacuation plan… because you have to.

• Few actually have written re-entry plans as part of their BCP

• CEAS is not a re-entry plan, it’s a re-entry tool and not intended as a substitute for good BC or re-entry planning

Evacuation Plan v. Re-Entry Plan


How the Public Sector Responds

• 911 call/ observed • SOP based deployment

―Skill sets / specialty units

• Who’s closest • On scene assessment • Request additional assets,

if necessary • Re-assess


Components of a Private Sector Plan • Situational Awareness/Communications– good SA/comm. tools will help

you keep in front of events, communicate with employees and is key to a quick reaction. – NC4, Corpnet, BNN, Send Word Now, etc. – Communications tools/processes

• Scenario Based SOP’s – every event is different – Risk Assessment based – who and what skill sets – The “who and what” = CEAS critical employees and essential service providers

• Logistics – Define steps to put SOP in motion, – What if there are access restrictions? – How can I get there, can I stage resources if necessary?

• On Scene Assessment – Damage Assessment – Mitigation measures needed – Skill sets/resources/service providers needed

• Ongoing Re-assessment


Improving CEAS

• Add “access device” options • Eliminate multiple card types • Leverage readily available

technology • Provide greater control and

flexibility for gov’t as well as end users

• Make program more accessible for national retailers, the healthcare industry and major infrastructure servicers

• Simplify enrollment, renewal and pricing


Milestones

V.4 Software release – Better/user friendly interface

Single Log-in Enrollment– any jurisdiction

New Functionality - “Pay as you go” • Just in time access • Mobile Scanning Apps • GIS based access • Integration with existing

government based credentialing systems

• Standardized governance*


Letter of Access

• Just in Time Capable • Presented with Placard

and ID • Scanned and visual

authentication • Ideal for vehicle fleets • Optional for cardholders • Limited time use • Generated locally by the

end user (upon system activation)


Vehicle Placard

• Just in Time Capable • Presented with LOA and

ID • Scanned and visual

authentication • Ideal for vehicle fleets • Optional for cardholders • Limited time use • Generated locally by the

end user (upon system activation)


PDA DOWNLOAD

• Just In Time • Limited lifespan token

from CEAS database to the end user generated at the time of the event

• Scan-able against CEAS database

• Can be sent to user by the company upon system activation


Mobile Scanning Capability

GOAL: Eliminate the need for “task specific” hardware by providing handheld “app” for smartphones, tablets and laptops


Adding GIS Capability

• Jurisdiction defines restricted area by drawing a polygon around an event

• System authenticates access based on geo-location

• Cards assigned to facilities located within the polygon get “green-lighted” at the checkpoint

• Exceptions for certain participants based on access type and participation (All Area, Ins. Adjusters etc.)


Tying It All Together

CEAS.COM FACILITY LISTING

• 1088 Broadway. New York, NY 10027

• 24 E. 42nd St. New York, NY 10019

• 60 Wall St., New York NY 10005

• 300 Old Country Rd, Mineola, NY 14528

• 100 State Street Boston, MA.

• 125 Chestnut St. Philadelphia, PA

Name: Jane Citizen Org: XYZ Corporation Affiliation: Banking & Finance Tier: TIER 1 Facility: 60 Wall St, NY, NY


• BNet exists for one reason only… create programs intended to

mitigate damage to economic lifelines that affect communities recovering from a disaster by restoring private owned “lifelines”.

• This can be accomplished by creating emergency management based partnerships between businesses and responsible government agencies.

• Take advantage of the public-private initiatives available to you.

• Both business and government must consider emergency re-entry as part of their overall emergency planning

• CEAS is not a business continuity plan…it is only a tool

• If CEAS is not available in your area…talk to your public officials.

Final Thoughts


Peter Picarillo Executive Director Business Network of Emergency Resources, Inc E-mail: [email protected] Phone: 888-353-2638 x1002 For more information about:

www.CEAS.com

Questions

october 29-30, 2012 • hotel pennsylvania solving the post-disaster ...€¦ · october 29-30,...

Documents