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From “Microsoft’s Lost Decade” to Beyond “One MicrosoftHR Strategy Intervention ILR Bundle Group 9

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Page 1: OB presentation outline-7

From “Microsoft’s Lost Decade” to Beyond “One Microsoft”

HR Strategy Intervention

ILR BundleGroup 9

Page 2: OB presentation outline-7

ABLE OFCONTENTST

Current Strategy

Goals

Recommendations

From “Microsoft’s Lost Decade” to Beyond “One Microsoft”

Business Conditions

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Business Conditions

New technology Global competition Established brand

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All numbers in thousands

Source:

Business ConditionsIncome Statement

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Business ConditionsStock Price

36.56

54.20

Up 48%

Steve Ballmer Satya Nadella

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Current StrategyBusiness Strategy

One Microsoft Mobile First, Cloud First Windows 10 Experience

(Azure)

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Current StrategyNadella: Culture is everything!

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Current StrategyHR Strategy

Culture Shift

Structure Change

Stack Ranking

Customer Obsession

Collaboration,code sharing Centralized

Recruiting

Presenter
Presentation Notes
Serious issues with “stack ranking” etc under the previous CEO Efforts to reform the culture under new CEO have proven partially successful: Bureaucracy and autocracy somewhat diminished Away from bureaucracy and autocracy to role flexibility From rigid roles to collaboration, partnerships, productivity and innovation eg. company-wide hackathons. Growth mindset Customer-obsessed, “living where customers live” Data feedback loop eg. Sharing of all code Efforts to reform the structure have proven partially successful: From 8 divisions to collaborative focus Report to one HR head, centralized recruiting
Page 9: OB presentation outline-7

Goals

Maintain Momentum

Innovation

Work-life balance

Talent acquisition

Maintain Focus

• Employee buy-in• Transitional support

• Company identity• Individual productivity

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1 Continuity and change

Cultural change a “lag indicator” of innovationEfforts to reform culture have partially delivered

Building flexibility, ambidexterity 2

Eg. Hack-a-thons, Sandboxing (Tushman and OReilly)Creating a separate unit for exploration

Partition the workforce3

Cultural change – for who? Leadership first!

RecommendationsCulture

Leadership

Low HighValue

Perf

orm

ance

Var

iabi

lity

Low

H

igh

CodersSupport Staff

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Selection

Attrition

Attraction

Culture

RecommendationsCulture - Leadership “in the cloud”

Attract new, young managers

Expand number of leaders

Cross-project responsibilities

Opportunities for advancement

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RecommendationInnovation Training & Leadership Development for Managers

GoalA ContentB MethodC一 Highly interactive workshops- from one to two days in length

o Better problem-solvers

o More effective in their work

o More deliberate about using their creativity to produce bottom-line results

o Creative thinking/process, new growth opportunities

o Innovation methods, techniques and tools

o Idea-generation facilitation skills

o EQ or Emotional Intelligence of innovation teams

o Leadership behaviors for innovation

o Invite one or more external “Thought Leaders”

o Case studies

o Collaborative activities and breakouts

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RecommendationInnovation Training & Leadership Development for Managers

RoID

一 Highly interactive workshops- from one to two days in length

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Impact on goals

InnovationTalent

acquisition

Maintain momentum

• Differentiation

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Understanding of

Means/Ends

Standard Variable

Clear

Unclear

Mechanistic

Organic

Inputs

Moderate

Moderate

RecommendationsStructure: benefits of bureaucracy

Specific task assignments

Differentiatefrom othertechnologyfirms

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RecommendationsContinuous Production

Formalization

Worker leadership (Stahl)

Centralization

01

02

03

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Impact on goals

Maintain focus

Talent acquisition

Work-life balance

• Differentiation (skills shortage)

• Stability• Clarity

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Thank you!

ILR BundleGroup 9