next evolution workflow · health coach next evolution workflow the next evolution workflow of...
TRANSCRIPT
Health Coachnext evolution
WORKFLOWThe next evolution workflow of effectively integrating
a health coach in clinical practice.
ENTRANCE TO CLINIC15-minute compassionate Welcome/
Inquiry call to prospective patients
FOLLOW UPEmail follow-up and call in 2 days to answer additional questions
1
2
PATIENT ONBOARDING Deploying
Welcome Email and helping patients with technology
3
4
5
7
8
FRONT LINE OF CAREA one-hour coaching session tolisten/retell the patient’s story,
intrinsic motivators. Elicit change talk for lifestyle factors. Prepare the patient to be an equal partner
CHECK-INCheck-in just before the provider’s
new patient appointment
COACHING SESSION 30-minute coaching follow-up to answer questions aboutsupplements, labs, exploreobstacles, fine-tune plan, confirmthe provider's follow-up appointmentscheduled
COACHING SESSIONSCoaching sessions available to
support patient’s activation in the process + partnership
3/6/9 MONTHDoctor prescribed coaching sessions
ssergorp tneitap kcart ylevitceffe ot
NEW PATIENT APPOINTMENT WITH PROVIDER
9
The provider reads Health Coach’s chart notes prior to patient appointment.The patient communicates lifestyle modification readiness.
The Provider provides additional lifestyle recommendations and guidance.Provider and Patient partner to establish a reasonable personalized
lifestyle + medical plan.
6